Hotel - Swissôtel Resort Phuket Kamala Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Kamala Beach

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4.1/5 623 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Massage
  • Outdoor playground for children

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

  • 180 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 623 reviews

Our guest reviews for Swissôtel Resort Phuket Kamala Beach

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Susan Friends - 06/12/2017
« Good value for families, singles stay away »

(+) Friendly staff, fairly quick service. (-) some language barriers (English - Thai) when ordering food at the hotel cafe (+) food quality and taste is acceptable level for the hotel’s price point (+) Affordable room rates with spacious sizes (-) sitting area if the room is very dark, no natural light. There is a dank smell in the room.. from the wood and humidity?? (-) shower head holder is not working properly, keeps turning at an awkward angle (-) the shower stall door doesn’t close tightly so the water leaks out into the bathroom area (+) Kids frIendly facilities (-) pool is crowded with kids and parents.. some not in proper swimwear - hygiene is suspect (-) gym has minimal equipment.. shld have smith machine. Can be better maintained eg only one treadmill was working

AccorHotels certified review
James Families - 06/12/2017
« Check the room before handing over to a guest »

While the kids enjoyed the break - I would like to request that you check the room properly before handing over to guests. The air conditioning in the second bedroom was not working. The door was actually faulty and this caused me to request 5 times for the room to be cleaned and i was told by Hotel staff that I was in the room with the door locked when I was actually out of the room from 730am at breakfast, kids room and then restaurant until after 3pm when I had to open the door for hotel staff to clean the room. To note I had friends staying in the hotel and they also had issues with the door & also aircon. Very disappointed.

AccorHotels certified review
Al Families - 06/12/2017
« satisfied »

Happy with our stay at Swissotel. Breakfast was good but the Restaurant menu needs a bit more variety Talking to other guests we all agreed that the bar prices are to high ,beer and coctails just too overpriced. As I said happy with our stay and probably would come back.

AccorHotels certified review
Joe Families - 04/12/2017
« Amazing »

The resort was amazing and my family had an outstanding time. The room was great overall, more room than we expected. The staff was outstanding and the morning buffet was excellent. The bar staff was friendly and knowledgeable and the spa staff went out of their way to pamper my daughters during their first massage experience. We were more than happy with our stay and have been recommending the Swissotel Resort Phuket Kamala Beach to all our friends.

AccorHotels certified review
Lawrence Families - 04/12/2017
« Staff friendly, worth for value and nice environment »

The room was spacious, 2 rooms and a big living room with 1 king size bed, 2 single beds n one sofa bed. The breakfast timing was good, 6.30 to 11am and the food was good. It is suitable for family with children. It was close to the beach about 7 to 10 minutes walk. We enjoy our stay very much. The only not so good experience is transpotation - its quite expensive.

AccorHotels certified review
Kate F. Families - 04/12/2017
« Great location and relaxing spaces »

We loved the pool area and the large suite. The food was delicious but pricey. We found that when we ordered room service, we were overcharged and not given the correct orders. The pool bar also did not charge correctly for our drinks. The young girl at the pool bar would take our order and then never make the drinks. The staff at the kids' club were kind and initing but they stayed on their phones and didn't play with my kids or offer any crafts. My daughter was locked in the lobby bathroom when the lock malfunctioned. It toom 15 minutes to get her out. The staff did not offer her a drink or anything after she was out. It was tramatizing as she is only 6. 2 weeks later she still will not close any doors and cries when we lock a door. I would have expected a note or something from the manager regarding this incident. I understand that accidents happen, but this was not handled well. My husband ended up breaking down the door when the staff was unable to pry the lock off of the door. The girls at the desk had the nerve to tell me not to worry that we wouldn't be charged. We chose the hotel for the kitchenette so I could make a small breakfast or lunch each day. We were not told there would be an additional charge until we arrived.

AccorHotels certified review
Steve W. Couples - 04/12/2017
« Very old rooms, furniture old and tatty »

We arrived expecting good accommodation. The reception was nice, and the pool. But when we arrived, we were told that our room was on the third floor, and there were no lifts! The room was extremely old, floors very scratched, and the furniture in the room was very old, scratched. The draw as didn’t open properly and the shelf that the fridge was on was old stained and mouldy. We asked for another room, but was told that nothing was available. We travel a lot, approximately 2 months per year. This hotel was extremely disappointing. Would rate the rooms as 2 star maximum.

AccorHotels certified review
Sumeet L. Families - 04/12/2017
« Family fun »

Good pool and overall experience. Room service good. Upgrades given if not satisfied.

AccorHotels certified review
Cheryle Families - 03/12/2017
« Awesome »

Couldn't thank your staff for a wonderful experience. They were all exceptional!!

AccorHotels certified review
Khalild F. Friends - 30/11/2017
« Not grear »

The toilets / wash rooms were smallest ever in my hotel experience No towels and bathrobes Gym and spa timings were poor Reception staff was excellent and very helping Breakfast was good

AccorHotels certified review
Steven M. Families - 30/11/2017
« Spacious room with nice swimming pool, probably need renovation. »

Quite comfortable,

AccorHotels certified review
Amel B. Friends - 30/11/2017
« From Shanghai and from Nice, it was nice to meet up at the Swissotel »

Gruezi! The service was really good and pleasant. The team has always been on top of things. We both travel a lot and go to many type of hotel, we have to say that we enjoyed our stay at the Swissotel! Thanks to all the team...

AccorHotels certified review
Mrs B. Couples - 28/11/2017

The location not for us at all.

AccorHotels certified review
Thidarat N. Families - 23/11/2017
« Warm welcomed, big usefull suites, nice staffs »

I and my family are very satisfied staying in this hotel. Thank you all staffs for prompt services.

AccorHotels certified review
Lisa Families - 15/11/2017

The staff were very helpful and friendly. The pool was amazing; loved the waterslide! Rooms were big and clean and the location was great. Wonderful breakfast.

AccorHotels certified review
Alex W. Families - 14/11/2017
« Mr »

Swimming pool facility is great and big compared even to Renaissance Mai Khao. Breakfast buffets have also exceeded expectations, especially the varieties of fruits, and local selections. Good service by the breakfast team who diligently cleared the plates while we were dining. Other than that, one of the bad experiences that score a 7/10 is the unavailability of lifts as we have an infant with us and we stayed at the 4th floor. Having to walk up and down the staircase with a baby is not easy abd we have to carry the stroller and infant carry cot with us almost all the time. It would be great if the hotel has some priority for families to stay on lower floor.

AccorHotels certified review
Brisbane_qld Solo - 13/11/2017
« Great experience »

Room was good size, generally clean and tidy. AC worked well. Bathroom general good condition. Pool good condition. Pool furniture ranging in age and quality. Restaurant and spa good service.

AccorHotels certified review
Jasmineo Families - 10/11/2017
« Great Family Experience »

Everything was amazing, staff were very accommodating

AccorHotels certified review
M. K. Families - 10/11/2017
« I love this hotel »

We stayed family room with two rooms, mini bar and living room. Rooms and toilet are clean. Room services come for everyday. The best thing is the swimming pool. It is just outside of my room!!!. We were satisfied with all. Breakfast are good too. We will come again! Thank.

AccorHotels certified review
D.gopal Families - 09/11/2017
« Not worth for money »

Not really good and worth for money. Will never stay again. Bad service - One bedroom A/c was not working and after informing no action/rectification done. Kitchen was not cleaned. Very average breakfast / every breakfast coffee machine was having problem. Fruit flies on the food/fruits.

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