Swissôtel Resort Phuket Kamala Beach 5 stars

Customer review rating 4.2/5 1,333 reviews
Swissôtel Resort Phuket Kamala Beach
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Hotel extras

With separate living rooms, private balconies and views of the lagoon-style pool and gardens, Swissôtel Resort Phuket's 180 stylishly modern suites are perfect for holidays with friends and families or for romantic honeymoons.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf Nearby
  • Beach and water sports
  • Bicycles rental
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Hot meals
Business services
  • 1 meeting room(s)
  • Congresses/conventions

Hotel location

Swissôtel Resort Phuket Kamala Beach

100 10 Moo 3
Kamala Beach
KATHU
83150
phuket
thailand

Tel: +6676303000

Fax: (+66)76303003

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHUKET INTL AIRPORT At 25km / 15.53 miles

GPS :7.961322, 98.286541

Our accommodations

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

One Bedroom Deluxe Suite

  • Max. number of persons: x4
  • Area: From 43
  • Wireless internet in your room
  • Phone(...)

One Bedroom Pool Terrace Suite

  • Max. number of persons: x4
  • Area: From 43
  • Wireless internet in your room
  • Phone(...)

One Bedroom Family Suite

  • Max. number of persons: x4
  • Area: From 43

Two Bedroom Deluxe Suite

  • Max. number of persons: x6
  • Area: From 62
  • Wireless internet in your room
  • Phone(...)

Two Bedroom Pool Terrace Suite

  • Max. number of persons: x6
  • Area: From 62
  • Wireless internet in your room
  • Phone(...)

Two Bedroom Family Suite

  • Max. number of persons: x6
  • Area: From 62

Three Bedroom Deluxe Suite

  • Max. number of persons: x6
  • Area: From 95
  • Wireless internet in your room
  • Phone(...)

Our restaurants and bars

GRAB & GO

Type of cuisine: International

Rivage is a Mediterranean concept with a wide range of healthy and tasty dishes from Italy France and Spain accompanied by select wines. A wood oven/rotisserie/ char grill makes a spectacular cooking centerpiece.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE

Type of cuisine: Cafe

Cafe is open throughout the day, providing a delicious breakfast buffet followed by an a la carte western and Asian-inspired menu for lunch and dinner.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JOE KOOL'S

Photo non contractuelle / Strictly non binding

Joe Kool's serves a wide array of drinks and snacks, including refreshing cocktails and juices for your enjoyment while you relax by the pool.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 288 m²

  • Maximum capacity: 70 people

Find out more
Swissôtel Resort Phuket Kamala Beach Meeting Room

Our guest reviews for
Swissôtel Resort Phuket Kamala Beach

100% genuine reviews from our guests

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AccorHotels Rating 4.2/5

1,333 reviews

Good place for vacation!

Customer review rating 4.2/5

Anonymous Friends - 19/04/2019 AccorHotels certified review

- Friendly and Helpful staffs - Activities all day for family, friends and kids - Comfortable and Clean room

Lovely experience

Customer review rating 4.2/5

Nancy Couples - 17/04/2019 AccorHotels certified review

Staff were a standout, extremely friendly and attentive.

A wonderful week family break for Parents and Kids!

Customer review rating 4.2/5

Adrien Families - 17/04/2019 AccorHotels certified review

We stayed a week for a relaxing and family time oriented break in Kamala Swissotel establishment. We made the choice of a Family 2 bedroom with the kids decors and all day dine in included for them. The kids found new buddies and enjoyed the Hotel's facilities, Kids world and the rich activities programs during the day.

Great for Parents with young kids

Customer review rating 4.2/5

Jason T. Families - 15/04/2019 AccorHotels certified review

I did this with flightcentre which got us free breakfast every day, a free cocktail every day, and one free dinner and lunch. My kids are 2 and 4. A holiday is about them being entertained, and they loved the pool and water slide in the center of the hotel, and happily swam in it (with floaties) most of every day with minimal supervision. We took the bigger family room, which had a main bedroom and a separate lounge bedroom with bunk beds for the kids, and enough room for them to play with kids table and chairs. There was a play room that the kids also enjoyed. Access to the pool is easy, no child gate and hotel rooms exit to the pool. We were on the first floor, and the stairs required me to hold my kids hand on the way to the pool, as they were stone, so any falls would have been a problem. The Thai food was excellent, and the breakfast was so good, I had to restrain myself from eating too much. Don't order Pizza or pasta, as Thai can't compete with Australia on these foods. Only a small walk to the beach too, which is very nice with a gently sloping shore and a safe but fun swell for body surfing. You did have to cross a busy road to get to the beach however, so you need to be careful. Of course, Australia has the best beaches in the world, but this Thai beach was very nice.

Nice, quiet and well equipped resort hotel. With excellent staff service

Customer review rating 4.2/5

Tann K. Couples - 15/04/2019 AccorHotels certified review

The hotel is quietly located yet well equipped with facilities. Really good place for family with children. Staff is excellent. Guest experience manager Alice will make sure that your stay is good and well taken care of. Reservations manager Sandra will make sure that the room meet your expectations. Overall giving you a pleasant and good experience staying with them.

Customer review rating 4.2/5

Rachel S. Families - 15/04/2019 AccorHotels certified review

Great! Love all the activities for the kids.

All good

Customer review rating 4.2/5

Marilyn L. Solo - 11/04/2019 AccorHotels certified review

Impressed with size and comfort of unit what the unit had for personal use...stairs where a but of a hassle next stay ground unit or 1st floor ...your housekeeping staff do a great job ..very efficient and through..all staff very friendly..always smiling..nothing a bother...Will recommend your hotel at kahmala...and I will stay again

Good for families

Customer review rating 4.2/5

Christophe D. Families - 11/04/2019 AccorHotels certified review

The hotel is filled with activities and games for kids. Very entertaining and active. Food is quite good and price point is decent. All in all great for families

Good

Customer review rating 4.2/5

Thomas S. Friends - 11/04/2019 AccorHotels certified review

It’s a nice hotel but a little bit jaded around the edges. Very minor details, for example, a shower that was slightly faulty, stains on the walls in the bathroom. Minor details as I say but if you’re a 5 Star hotel, you should be immaculate.

One word will do - Perfect!

Customer review rating 4.2/5

Angelique Families - 11/04/2019 AccorHotels certified review

Friendly, helpful staff. Food was always fresh and in abundance. Beautifully maintained resort with everything we needed. Will stay again

Customer review rating 4.2/5

Rosemary W. Couples - 10/04/2019 AccorHotels certified review

We enjoyed staying at this resort it was well looked after and very clean. the staff were very friendly and helpful

Fantastic

Customer review rating 4.2/5

Uyen Families - 10/04/2019 AccorHotels certified review

Great children friendly resort with lovely Thai staff. Kids kept busy. Room configurations make it easy for family groups. Grounds and pool fabulous with lots of activities like foam party, inflatable ball, aqua gym to keep kids busy. Also extra activities you can pay for at kids’ club. Probably best for kids 12 and under as teens may be a bit bored Massage at Spa was wonderful. Extensive range of food at morning buffet. Aircon in our room was a little noisy. Beds clean, a bit too firm for husband but my parents had no complaints. Not beach front but a buggy can take you to main road so you can cross it to Kamala beach. Lots of building at the moment along street, but should be nice once neighbouring hotel completed. Some confusion and mixed messages between different staff members as to whether the free dinner voucher could be used on buffet night. But we found the Thai staff generally more sweet and accommodating than the odd Russian ones. Some staff may not be fluent in English, but there is always other staff about to support them. Plus, no matter what, they try to help. Overall a lovely, pleasant spacious resort which kids adored and we enjoyed very much.

Great hotel, just a bit pricey

Customer review rating 4.2/5

Miriam Couples - 09/04/2019 AccorHotels certified review

Very happy with our stay. Always clean room and outside areas, great staff and good breakfast.

Perfect

Customer review rating 4.2/5

Sarah B. Families - 06/04/2019 AccorHotels certified review

Lovely hotel great pool perfect for families staff very helpful rooms lovely and clean great kids entertainment really loved our stay

Dear Sarah b., We very much appreciate your comments regarding your stay at the Swissôtel Resort Phuket Kamala Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Suthatip Janiad Asst.Guest Experience Manager Swissotel Resort Phuket Kamala Beach

Great hotel....rip off restaurant

Customer review rating 4.2/5

Dennis H. Families - 05/04/2019 AccorHotels certified review

Hotel experience was great but restaurant experience was terrible

Dear Dennis h., Thank you for choosing stay with us at Swissotel Resort Phuket Kamala Beach. I am very sorry that your experience was not too your expectations. Our concerned department already acknowledged for the shortfall to do immediate actions. Once again, I do apologize for inconvenience during your stay and hope that we can have another chance to welcome you in the near future. Yours sincerely, Suthatip Janiad Asst.Guest Experience Manager Swissotel Resort Phuket Kamala Beach

Friendly staff, excellent stay

Customer review rating 4.2/5

Kay Families - 30/03/2019 AccorHotels certified review

The hotel staff are friendly and helpful, always with a smile on their faces. Room is spacious and a lot of activities everyday for guests

GOOD AND EXCELLENT STAY ONLY PROBLEM FOR HALAL FOOD NOT IN YOUR HOTEL

Customer review rating 4.2/5

Mohammed Families - 29/03/2019 AccorHotels certified review

GOOD AND EXCELLENT STAY ONLY PROBLEM FOR HALAL FOOD NOT IN YOUR HOTEL

Great for the whole family

Customer review rating 4.2/5

Sophie A. Couples - 28/03/2019 AccorHotels certified review

I thoroughly enjoy going back to Swissotel. Staff are very friendly, we have seen many new activities for families. Pool is great.

Great stay!

Customer review rating 4.2/5

Janiika Families - 19/03/2019 AccorHotels certified review

Great stay, breakfast was amazing with plenty of choice. Friendly staff, great activities for kids. English was sometimes a bit of a problem and we found that sometimes we weren't understood by the restaurant staff. Hotel room was clean and bed was so comfy. Especially liked the travel buddy phone in the room, which had internet so you could check maps etc. outside the hotel, it came in really handy!

Dear Janiika, Thank you for choosing stay with us at Swissotel Resort Phuket Kamala Beach. I very much appreciate you shared your great experience in our breakfast, room cleanliness and our useful Handy Phone which was set to all of the rooms to comfort our guests. However, I am truly apologize for any inconvenience during your stay and I have passed your comment to concerned department to do immediate action and improve our service. We look forward to welcome you again in the near future. Best regards, Suthatip Janiad Asst.Guest Experience Manager Swissotel Resort Phuket Kamala Beach

Great for children.

Customer review rating 4.2/5

Anonymous Couples - 18/03/2019 AccorHotels certified review

Hotel appeared a great place for young families.

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