Hotel - Swissôtel Resort Phuket Kamala Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Kamala Beach

4.1/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Outdoor playground for children
  • Golf  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Bicycles rental

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

  • 546 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,050 reviews

Our guest reviews for Swissôtel Resort Phuket Kamala Beach

100% genuine reviews from our guests

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Allen B. Families - 09/09/2018 AccorHotels certified review
« Lovely place to stay for our family with very attentive staff »

A very nice hotel. It has a very pleasant centralised swimming pool with a slide that the children really enjoyed. The pool bar and restaurant was very good as was the service from all staff. The beach is only about 0.5km from the hotel and is an easy walk.

M.y. Families - 09/09/2018 AccorHotels certified review
« Quite disappointed »

Bad: 1) Room and toilet had bad smell. There was also bad smell coming out from the drainage pipe inside the shower 2) Toilet is too small. There is not enough space for me to help my kid using the toilet and shower. 3) Not enough hot water. This is a family resort, but the hot water only ran for 5 minutes (or less?) The rest of us had to shower with warm or cold water! 4) Temperature of the air-conditioner could not be controlled (it didn't work). 5) Sofa in the living room is too dirty, the room is too dim, and old. 6) The swimming pool had no safety guard on duty. We also suspected that the filtering was not working. 7) Too many flies flying in the room as well as in the restaurant. They were flying and standing on the food. 8) The small room that processed the used dishes and leftover food inside the restaurant had very strong bad smell coming out. 9) The check-out process took way too long (~15 minutes). The staff had to check the room given that the hotel had already charged deposit from my credit card. Good: 1) Room is big (except toilet) 2) Staff is friendly and nice 3) Breakfast is tasty. 4) The pool access rooms are very convenient. 5) Beds and towels are clean. 6) Kids room is clean and the kids liked the TV games.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yee Wai Y., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Kamala Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Anonymous Families - 08/09/2018 AccorHotels certified review
« Family holiday »

We enjoyed the separate bedroom and living area as it was more spacious with kids. The pool was a lot of fun for the kids. The breakfast could have been better especially when it comes to hygiene and flies in all the food. The cheese and cut meat was also appalling as it was not refigirated and one dared not consume it without getting food poisoning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malin V., Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I very much appreciate your comments and feedback regarding your stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Jpgreagby Families - 08/09/2018 AccorHotels certified review
« Excellent stay in Kamala »

Lovely big spacious rooms, cleaned daily by the staff. The pool and surrounding area is very nice, with views to the hills behind. The breakfast buffet has lots of choice and the staff make the stay a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James G., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Berlinda Families - 04/09/2018 AccorHotels certified review
« Great service & facilities my family was very happy »

we were originally only going to stay for 4 nights and stay elsewhere after however we were very happy at Swisshotel that we stayed for 9 nights, had a great room near the pool & restaurant so had a great time relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berlinda, Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had a fantastic stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Hazem R. Families - 04/09/2018 AccorHotels certified review
« Amazing family resort »

Located in a quite area away from the Patong congested area , if you traveling with your Family the location is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazem R., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an amazing stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Melissa Families - 03/09/2018 AccorHotels certified review
« Excellent resort excellent staff »

We loved your resort all the staff here are amazing so friendly and eager to make sure we were ok .. the rooms are very comfortable and clean and the kids loved the pool area . The buffet breakfast was definitely a hit . Great value for money will definately be back to stay again soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa, Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Yulini Families - 30/08/2018 AccorHotels certified review
« All good except beach access »

All were very good. Beach access is disappointing. This is through a waste line and stincky smell. I guess can you take initiative to clean it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yulini, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I very much appreciate your comments and feedback regarding your stay with us. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Have noted on your feedback regarding the beach access. Please be informed that, the underpass is not part of the hotel grounds but belongs to municipality grounds (public). However, we have increased cleaning from monthly to weekly already by our own teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Mohamed A. Families - 29/08/2018 AccorHotels certified review
« Friendly people, good value for money, good for families »

Room 1109 Excellent for family and kids. Friendly staff, moderate facility, location ok. Good activities for kids and adults (paid) We stayed in 2 bedrooms suite pool side ground floor: Room is good for family, 2 separate rooms, small kitchen and living room, the only downside is the small and only one toilet .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Anonymous Couples - 29/08/2018 AccorHotels certified review
« A lovely 6 nights »

We had a great stay at your hotel. We were made to feel welcome with glowing smiles from all staff every single time. I really enjoyed this. The breakfast was also very good with plenty of variety. I feel as though activities and somethings at the hotel were expensive in comparison to other places. For example, day trips were twice the price of other providers. Also, there were adult activities that I feel could have been cheaper, or free. I also feel as though the location of the hotel is poor. We are both very physically fit people and enjoy a walk, but having to walk back and forth to town was quite difficult either along the beach or along a very busy road. I would of loved some kind of shuttle service into Kamala town. We considered going to Patong on the shuttle service but 400 baht return is also very expensive. I understand that this is probably dictated by the taxi firms. Overall though, this was a very special place and really comfortable stay. The bed was so nice and fresh, air conditioning kept the room cool all day! I think this hotel is definitely suited to families rather than couples as there are a lot of children. Having said that it was not an issue for us at all. Final point, my partner was given a birthday cake on her birthday which was brilliant. Great stay, we are very grateful for the service we received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gethin E., We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Chloe Families - 27/08/2018 AccorHotels certified review
« Quality hotel »

Rooms are spacious and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe, We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Lauda S. Families - 27/08/2018 AccorHotels certified review
« Short Getaway with family »

Very pleasant stay for me and family. The hotel staff are friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauda S., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Goofie Solo - 26/08/2018 AccorHotels certified review
« Everything was fine. »

Pool area is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goofie, Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had a fantastic stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Jen Families - 25/08/2018 AccorHotels certified review
« Relaxation and pampering »

My daughter in law and myself enjoyed our stay with you very much. We were greeted warmly and welcomed with a refreshing cooling drink. Staff could not be any more courteous and helpful. Our rooms were excellent, roomy, great views, both front and back. The location of the resort is perfect for strolls to and along the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renee C., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had a fantastic stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Momodragon Families - 24/08/2018 AccorHotels certified review
« could be better »

OK but could be better as hardware obviously was a bit dated and had problem with air con unit dripping water at night in one of the 2 bedroom unit when stayed and Engineering looked at it the 2nd day said was fixed but again dripping water in the 2nd night came back relooked was told turn speed to medium and high don't leave it at low "1" but when did that at night it was humming and rattling so turned back to low instead ! Think could have handled better and staff are OK but not very warm and engaging which is expected of a resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Kwong Wai C., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Kamala Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

The H. W. G. B. T. F. S. W. W. A. W. K. I. N. T. G. O. Friends - 23/08/2018 AccorHotels certified review

Every thing was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamsa A., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Nishant K. Couples - 22/08/2018 AccorHotels certified review
« Not a luxury experience »

Outdated rooms , dampness patches on the ceiling , dirty tea kettle , noisy AC and if one is dining you expect a glass of water to drink but even that is chargeable . The staff did nothing to the issues which were highlighted to the reception guys along with pictures .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nishant K., Thank you for taking the time to tell us about your experience at the Swissôtel Resort Phuket Kamala Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

David V. Families - 22/08/2018 AccorHotels certified review
« Kamala »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear David V., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Emily Couples - 22/08/2018 AccorHotels certified review
« Great place to stay lovely people and great food »

Hotel is always so welcoming, the people are lovely. Food is great resort is always sparkling clean and they go way beyond to make us have a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had a fantastic stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Arkib Families - 22/08/2018 AccorHotels certified review
« Great place for family »

Great pool. Large room. Good for large family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhameed A., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

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