Hotel - Swissôtel Resort Phuket Kamala Beach
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Swissôttel Hotel

Swissôtel Resort Phuket Kamala Beach

100 10 Moo 3  Kamala Beach  KATHU 
83150  PHUKET
THAILAND

Based on 461 reviews
AccorHotels Rating Based on 461 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Massage
  • Outdoor playground for children

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Outdoor playground for children

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf  (Nearby)
  • Beach and water sports (Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

  • 180 rooms
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 461 reviews

Our guest reviews for Swissôtel Resort Phuket Kamala Beach

100% genuine reviews from our guests

Find out more
AccorHotels certified review
S A. Families - 12/08/2017
« Mr Shaheryar a. »

Hotel does not has five star touch. I would not stay there again

AccorHotels certified review
T. Families - 08/08/2017
« Nice resort without elevator facility »

Overall resort is good. However, resort was without elevator facility. Accommodation was given to 4th floor. When asked for lower floor allocation then extra charge was asked. First time I have seen pricing based on non availability of elevators. In today's world such practice is unheard off.

AccorHotels certified review
Ronen R. Families - 08/08/2017
« ronen »

very good

AccorHotels certified review
Terry O. Families - 07/08/2017
« Good facility, friendy staff but the food could do with an outside chef giving you some tips especially for the lunch and dinner menus. Compare very iunfavouably with Laguna Holiday Resort + outside resterants we visited and your BBQ Buffet is rubbish !! »

Good especially as we were visiting with grandchildren but while good facility, friendy staff but the food could do with an outside chef giving you some tips especially for the lunch and dinner menus. Compare very iunfavouably with Laguna Holiday Resort + outside resterants we visited and your BBQ Buffet is rubbish !!

AccorHotels certified review
Kantana Families - 07/08/2017
« Nice affordable hotel not far from the beach »

We stayed with Swissotel Kamala Beach for 2 nights. We arrived before 2pm and were upgraded to the room at pool level which made us super happy. Unfortunately we stayed only short time or else we would enjoy the pool and use hotel's facilities more. Definitely will stay here when we come back to Phuket!

AccorHotels certified review
Ua Families - 06/08/2017
« awesome »

great food, clean rooms, easy access, wonderful staff

AccorHotels certified review
Scott Families - 05/08/2017
« Great for young families »

The positives: the two room suite was massive, plenty of room for two little ones to run around. Balcony was well-fenced so we didn't have to worry about anyone falling off (or through the bars). Main pool was very large, slide was great fun, shallow kids pool was awesome for the children. Staff were friendly and service was professional. The beach was a short 5 minute walk and the town still had kind of a local feel at the traditional outdoor market. Waves were pretty rough so swimming was pretty exciting for confident swimmers. The negatives: the beach had a fair bit of plastic rubbish on it, and there were only a couple of restaurants right in front of the hotel so you needed to walk at least 15 minutes (or taxi it up) to find a variety of restaurants. Waves were pretty rough so swimming was pretty dangerous for inexperienced swimmers. OVERALL: Would recommend it for young families and people who are interested in relaxing mostly at hotel.

AccorHotels certified review
Nadia K. Solo - 03/08/2017
« Fantastic. Relaxing. Loved every minute. »

Staff were wonderful, especially Pimily at reception. The food at the restaurant was always divine. Rooms lovely and clean and spacious. Pool always sparkling and without fault. The spa at the hotel is wonderful and the women there are very experienced. I truly enjoyed every minute of my stay and felt so welcome. It enabled me to have a wonderfully relaxing break. I would most definitely return.

AccorHotels certified review
Johan P. Couples - 03/08/2017
« Gone with the wind »

The location is quiet and pretty close to the beach. The swimming pool is great and there are many activities for adults and children alike. The restaurant is overpriced and the service is not up to standard. The housekeeping schedule is not regular, so you often go out for a whole day and return to a not-yet made up room. The staff is professional and friendly. Overall a value-for-money experience!

AccorHotels certified review
Dorothy M. Families - 02/08/2017
« Wonderful hotel in paradise! »

Lovely staff, great service. Nice hotel except for the small bathroom

AccorHotels certified review
Shell Families - 28/07/2017
« Michee »

We had a lovely first few day and start to our holiday. The motel was clean,well appointed and staff friendly. Very kid friendly

AccorHotels certified review
Milli Families - 26/07/2017
« Miss »

Great hotel and great location. Highly recommend it.

AccorHotels certified review
Anonymous Families - 21/07/2017
« Average »

Didn't live up to expectations. Food and drinks were average. Pizza's ordered were delivered burnt and inedible. Multiple issues with bar staff charging/completing order correctly. Over charged on laundry. Kids club was most disappointing. Room & staff were not engaging for kids. Our kids refused to stay. They participated in 1 kids activity, (which was of extra charge) in the 10 days we were there. Bathrooms were tiny and not practical for a family room. We had booked for 2 adults & 3 kids, and had to request a 3rd bed to be made up. The first night house keeping made up the couch, before I complained and a roll out bed was made. Kids enjoyed the pool area but there is no food/drink service from pool seating. Pool towel station was never manned and was hit & miss with clean towels available. Bed were very hard! Our air conditioner leaked the whole time we were there. It was reported to reception but nothing was done. We ended up just putting pool towels on the floor when we needed to have the air conditioner on

AccorHotels certified review
Robyn L. Families - 20/07/2017
« A fantastic Resort »

A fantastic resort. We thoroughly enjoyed our stay and will definitely be returning. Resort staff were always helpful and friendly. The morning buffet breakfasts were good and catered for all tastes. We we most impressed with our room. Large living area and separate bedrooms was great for us and our teenage daughters. We also had a private balcony which was perfect to relax quietly. We were on the third floor facing the pool, but it was not at all noisy. 10/10. Thank you for your hospitality

AccorHotels certified review
Nichole S. Families - 19/07/2017
« Holiday with kids »

We had a family room, air con in lounge area didn't wrk very well, mini bar not filled up each day.tv channels fuzzy. Got a pedicure and was sat in waiting area where she did it! Plus it was expensive! Bathroom was ridiculously small. Pool svc was slow - not enough staff Menu was very limited. Kids club was terrible - no welcome or activities set up was just a room with a ball pit & play area with some desks, staff didn't engage with kids at all. My kids wanted to leave straight away. They need to be more proactive and have free pool activities and get the kids involved that way. Pool slide was good. Weren't told that a stroll down to beach and go left had many restaurants and further past and over bridge was street that had even more and loads of shops etc, would of been nice to know. We still had a nice time as we went with 2 other families but if we went on our own I don't think we would of enjoyed it as much. Staff were very polite. Hotel needs updating!

AccorHotels certified review
Andrew Families - 19/07/2017
« Very Nice »

Good time

AccorHotels certified review
Greg H. Solo - 19/07/2017
« I had a relaxing experience »

The staff at the Swissotel could not have been anymore accomodating, from the moment I checked in to the moment I checked out the hospitality far exceeded my expectations.

AccorHotels certified review
Bernadette A. Families - 17/07/2017
« Very pleasant and relaxing stay. »

The most frustrating thing for us was the frequent lack of towels at the towel station. Obviously this is the fault of other guests who frequently took 2 or 3 towels each. One day a man took 12 towels for his family of 4 emptying the station! I feel the resort needs to find a way to monitor this more closely to make it fairer for all guests. The same goes for guests who set out their towels on a sun lounge to lay claim to it and keep this stuff on it all day, but use it for only an hour or two. Would have also liked to see a bit more variety of choice on the in-house dining menu.. The staff were beautiful, friendly and very attentive.

AccorHotels certified review
Emma Families - 16/07/2017
« Great family resort »

Our family of 5 had a lovely week at the Swissotel Kamala. The 3 bedroom suite was perfect. Breakfast every morning was delicious and the kids loved the pool. The staff were all very friendly and kind. The only negative was that the person staying in the suite directly below us was a smoker. The smoke then got drawn in through our air conditioning vent and circulated through our suite which was unpleasant.

AccorHotels certified review
Joanne Couples - 16/07/2017
« Joanne »

Very relaxing, we were made to feel welcome from they moment we arrived until at left. Our room was comfortable and great everything we needed. The pool area was very nice, we were there in July and the beds by the pool were taken very quickly, we were lucky and managed to get beds but others didn't. The breakfast choice was amazing, the lady who made the omelets was so lovely. I really liked the fact that the breakfast went on quite late, when you are on holiday you want to enjoy a long lie. We didn't book into this hotel originally, we arrived at another hotel and it was disgraceful so we didn't stay. We went on agoda and your hotel had a very good price. We jumped in a taxi and arrived. When we arrived it was a haven of peacefulness such was very welcome. This was our 25th wedding anniversary trip and your hotel was a huge party of that. Thank you. PS - I am Scottish, that was not an option on your list at the end.

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