Hotel - Swissôtel Resort Phuket Kamala Beach
Swissôttel Hotel Swissôttel Hotel

Swissôtel Resort Phuket Kamala Beach

4.2/5 1,122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool (Paying)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Outdoor playground for children
  • Golf  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing
    • Private beach (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Bicycles rental

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Suitable for holidays with friends and families or for romantic honeymoons, Swissôtel Resort Phuket offers 180 one- to three-bedroom suites in five categories, each with its separate living room and private balcony.

  • 546 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,122 reviews

Our guest reviews for Swissôtel Resort Phuket Kamala Beach

100% genuine reviews from our guests

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Charles Couples - 08/11/2018 AccorHotels certified review
« Relaxing hotel, a short walk from a beautiful beach with excellent staff »

Very enjoyable stay at the hotel. Staff were excellent. Only minor draw back was the promoted Thai and international buffet which we were disappointed in as the breakfast had a better selection of Thai curries.

Sirithorn H. Families - 06/11/2018 AccorHotels certified review
« Family Happiness and Kids Friendly Hotel »

Good: Good hotel with lots of activities for kids. Good rooms on G floor direct to the long pool and banks to lay down on a relaxing day. Nice kids world, we spent a lot of time there. Place for children near the breakfast area, so ideal :). Poor: Still see some plastic spoons (single used) in the breakfast time. Smelly sofa in the room. Location of the hotel to be considered. clean up quite late in the afternoon. the shampoo&bath gel bottles always fall down as they are too thin.

Heidi Families - 06/11/2018 AccorHotels certified review
« We had a great family holiday »

We had a great time at the hotel for a family holiday. We were given two rooms next to eachother as requested (2 x families travelling together) and were happy with all the facilities, room etc Kids and parents had an amazing time

Dixi S. Families - 05/11/2018 AccorHotels certified review
« 总体很好 »

整体感受较好,但是我有一件白色T恤忘在卧室了。能帮我检查一下送还给我吗。非常感谢 我的地址是中国浙江省宁波市余姚市朗霞街道巷桥路48号 移动电话是 86…5 The overall feeling is better, but I have a white T-shirt left in my bedroom. Can you check it for me and send it back to me? Thanks very much My address is No. 48, Lanqiao Road, Langxia street, Yuyao, Ningbo, Zhejiang, China. My mobile phone number is 86…5 .Thanks again

Steve B. Families - 05/11/2018 AccorHotels certified review
« Relaxing resort close to a nice beach »

Breakfast and other meals where fantastic, proximity to the beach was fine. Pool area and swim up bar amazing, kids also liked the the water slide and kids zone. Only negatives were the price to use the shuttle to Patong was expensive for the 2 adults and 4 children. The room was suppose to have 2 sofas available to be slept on as discussed and agreed by the Swiss Hotel and our travel agent at Flight Center.

Viccb Families - 04/11/2018 AccorHotels certified review
« Great pool and wonderful staff! »

Our 3 bed suite was lovely. Only not enough cooking items to make food in the suite kitchen. There are two hobs, microwave and big fridge. But no pans or bowls to make noodles or anything. The hotel is very short walk to beach, great location. Kids club is nice. Staff very friendly and helpful. Overall a great stay during the low season. Busier months might get busy around the pool.

N. Families - 03/11/2018 AccorHotels certified review
« Kids friendly »

Nice hotel , bfast hv a lot of choice , kids pool is great .. room , bed , sofa bed all good . Only wifi is the problem.. u hv to pay for wifi except if u use handy phone that is provided 4 guest . Problem is every one hv a their own gadget . Another one is the bathroom.. first day our hall flooded with water frm bathroom.. reason is my daughter is unaware of the right position 4 the shower .

Stefan Families - 02/11/2018 AccorHotels certified review
« Great Stay at the Swissotel Resort Phuket »

My family and I enjoyed our stay at the Seissotel very much. The room was spacious and had even a bunk bed for the kids and they loved it. The breakfast buffet was delicious with a wide variety of food. Also the room service and dinner didn’t disappointed us. The kids loved the kids club with lots of activities. The staff was always friendly and very helpful. Big plus!

Prerna Families - 02/11/2018 AccorHotels certified review
« Decent location and perfect to stay with kids and families. Beach is quite which makes it perfect to spend quality time with kids. »

Location wise fantastic since Kamala beach is just 5 minutes walk from the resort. Lots of stores around to purchase day to day stuff like water, laundary etc. Stayed with 2 kids and 4 adults and completely loved the rooms and services provided. Arc shaped Swimming pool with slide is big hit amongst kids. KIds club is pretty decent too with daily activities organized by club.Breakfast buffet might become monotonous after 1 or 2 days. No lift so if travelling with kids, chose ground floor and take a room infront of swimming pool to get some sun. Rooms near kids club has damp smell and might give you allergies.

Anonymous Families - 02/11/2018 AccorHotels certified review
« Return visit, still a wonderful hotel. »

Huge rooms, wonderful staff, great location, fun pool, and the food in the restaurant is good.

Jess Families - 01/11/2018 AccorHotels certified review
« Pleasant stay »

Apart from the leaking air condition. It was a good room, tasty breakfast and nice stay.

Amanda Families - 31/10/2018 AccorHotels certified review
« great stay except for the airconditioning »

The amenities were great and the room was also a great size, the only problem was the air conditioning did not work properly and was loud and rattled.

Mick M. Families - 29/10/2018 AccorHotels certified review
« An adventure well over due. »

As a family looking to have out of the box experiences for the kids, the Swisohotel Kamala beach Phuket gave us the the perfect base. Breakfast buffet staff we outstanding every day of our stay. The F&B manager gave us tips and advice regards a day trip we were planning, with her help we had a perfect day.

Anonymous Families - 26/10/2018 AccorHotels certified review
« Lovely hotel »

The route to the beach needed to be cleaned. Everything else was great.

Karen Families - 17/10/2018 AccorHotels certified review
« Friendly and enjoyable stay »

I loved how friendly the staff were. Always helping and there when we needed them. The rooms were kept clean daily although sometimes they would take hand towels and towels without replacing them. The only thing that I wasn’t happy with was the hard bed. Everything else was great. Bar prices were a little steep so we had cocktails along the beach instead. Kids club was great and baby sitters were trustworthy and fun. Please go through the broken balls in the ball pit because some are sharp when broken in half.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke Thomas E., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback provided which I have forwarded to my management team. They will take immediate action to get the issues resolved. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Robert M. Families - 15/10/2018 AccorHotels certified review
« Great Family Holiday »

Good food, excellent size room and great location to pool. Staff very friendly and always willing to help out with resort. Had some great theme nights for dinner. I saw the Manager Claudio regularly and he was always saying hello and interested in how our stay was going. Pool was great and could not keep kids out of it. They loved the slide and could not keep them off it. Cant wait to go back. Thank You.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had a fantastic stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Mark Families - 15/10/2018 AccorHotels certified review
« The staff and the hotel delivered everything that was expected plus a little bit »

It was excellent, the staff where very professional and well trained, the complex was fine for a family. The only minor point was on one day we went into the children's area to find some bits and pieces had been knocked over upon further investigation it had small sharp items and prices of wire which would be used for children's craft. Staff should have had this cleaned up as our grandson went straight for the area. Nothing much but worth fixing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark M., Thank you for staying with us at Swissotel Resort Phuket Kamala Beach recently. I appreciate your comments and feedback provided and thank you for taking time to write to us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. However, I have taken note of your feedback and will information our recreation team to take more care of cleaning the area after the crafts sessions. Thank you for letting me know. Once again thank you for staying with us and I am looking forward to welcome you again very soon! Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Clayton Families - 15/10/2018 AccorHotels certified review

Very good. The only issue was loud air conditioners that made sleep difficult. Everything else was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clayton, We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. I have noted on your feedback regarding the A/C in your room and already informed our engineering department to check and fix the issue. I am sorry for this incident and thank you for letting me know. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

David M. Families - 15/10/2018 AccorHotels certified review
« Friendly staff, relaxing, rooms could do with an update. »

We stayed at Kamala Beach as a family of 2 adults & 2 children. Overall, we enjoyed our stay. The pool area was lovely, relaxing and clean. The staff were all very helpful and friendly. The rooms were comfortable but could do with an update soon. The only negative thing we thought was the exhorbitant price of the food in the resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. I have taken note of your feedback and will look into it with our F&B team. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Stacey G. Families - 14/10/2018 AccorHotels certified review
« Mrs Stacey G. »

Friendly and helpful staff ensured our family had a wonderful stay with you ! Right from the early communication before our arrival with various enquiries, the staff were always helpful. We arrived early morning and they arranged for us to view an early vacated room to see if we were happy to change rooms as ours wasn't ready. This was a blessing given we had travelled through the night and were all very tired. Staff throughout the resort were always friendly and helpful to our family, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey G., We very much appreciate your comments regarding your recent stay at Swissotel Resort Phuket Kamala Beach. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Swissotel Kamala in the near future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

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