Hotel - Swissôtel Quito
Swissôttel Hotel Swissôttel Hotel

Swissôtel Quito

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4.6/5 766 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Tennis
  • Squash court

Catering

  • 4 restaurant(s)
  • 2 bar(s)

Business services

  • 16 meeting room(s)
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Hotel location

Our rooms

Available with 1 king bed or 2 queen beds - 2 telephones - large bathrooms with separate vanity area. City and Mountain View available.

  • 275 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 766 reviews

Our guest reviews for Swissôtel Quito

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Luis Families - 04/01/2018
« A notch or two down from my previous experiences »

Overall, OK, but that is not what I'd expect from one of the top hotels in the city. 1. There is currently only one operating restaurant on the premises, the other is a cafeteria, plus of course the bakery/snack shop. You can certainly can do better than that! 2. We had 2 connecting rooms, the toilet in one of them backed up. This was just hours before we left so we didn't report it, after all, we hd the other toilet. Nevertheless this is something that's never happened to me, even in very cheap hotels.

AccorHotels certified review
Sabine Couples - 31/12/2017
« Nice hotel next to a few restaurants. Not far from the night life. »

This hotel is nicely situated, but is looking a little tired. The staff was very nice, the room attendant was very helpful, but all in all, the hotel seemed very dated. The bed was very uncomfortable, but the room attendant did bring me a little mattress pad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Craig, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. With regards to your comments about the room and bed quality, I am glad to inform you that we are currently in a refurbishing process, in order to refurbish and renovate all our hotel rooms. In case there is anything I can do for you in the future, please do not hesitate to contact me. I hope to welcome you back in the near future to the Swissotel Quito. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Gerard G. Families - 31/12/2017

Staff very helpful, and plenty of staff to help. Doorman was most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Grimaldi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Anonymous Families - 26/12/2017
« Very nice Hotel elegant »

Great location and ver pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Freire, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Linda D. Couples - 21/12/2017

Your staff is excellently trained. From the first greeting and welcome till the time we departed, everyone person was cordial and helpful. We were in particular so fortunate to have Orlando ‘s help. What a tremendous gift he is to your organization.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Damato, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Luis Business - 18/12/2017
« Agradable »

Evento Corporativo, gran atención

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Gaylene Couples - 11/12/2017
« Nice Hotel »

Stayed here for 2 nights. Beautiful hotel on a very busy street. The location is handy but the street noise madebit difficult to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the positive review of our hotel! We are glad that you enjoyed your stay. With regards to the comments about the street noise, pleaes do not hesitate to contact me in the future, in order to assign a room with the cordyard view which has no noise. I hope to welcome you back in the near future to the Swissotel Quito and it would be a pleasure to assist you personally. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Maz Couples - 01/12/2017

Beautiful hotel. Food and customer service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brooks, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Sarah Business - 21/11/2017
« Beautiful people »

Un particular reception when you arrive, concierge always so friendly and helpful. The cleaners in my last visit we're also fabulous and couldn't have done a better job! This was my best experience so far. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Knoll, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Vicente M. Business - 18/11/2017
« Impossible to sleep in the suite 2022 »

I normally travel and stay in Swiss Hotel, it had been so far very good experience. During my last stay, the night of November 13th, instead of a normal hotel room, I was given a suite room: 2022, due to availability. I couldn´t rest, the fridge is making a lot of noise, and also the compressors from the a/c that are outside the room, are very noisy, the last but not least: the black out curtains do not close properly...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicente M., Thank you for taking the time to tell us about your experience at the Swissôtel Quito. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our maintenance team is reviewing your concerns with regards to the air conditioning, fridge and black out curtain, in order to avoid the inconvenience in the future. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Muriel T. Business - 16/11/2017
« Lovely people and service. Good rooms and all was great. »

Lovely - restful after a long flight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muriel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Milton Business - 16/11/2017
« Excellent »

As before, a perfect hotel to stay during business trips to Quito.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for the great review of our hotel! We hope you had a save trip back home and hope to see you soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
David Business - 08/11/2017
« Great hotel »

The staff were helpful and nice. The accommodations were excellent. I left my computer bag there with cash and a credit card as well as a computer in it, and the hotel staff carefully put them away, tracked me down (after I had checked out), and reunited me with my belongings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Rob M. Couples - 03/11/2017
« Great »

Good time

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. Melloy, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. We have noted some low scores in your survey with regards you not feeling welcomed upon you stay and bathroom and we would be happy to hear more about your opinion. I hope to welcome you back in the near future to the Swissotel Quito. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Gerhaldine Business - 01/11/2017
« Médico y cirujano »

Great, the bedroom was really comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Morazan Lurssen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Gianni Business - 01/11/2017
« Very pleasent experience »

Excellent hotel, first class gym and spa, impeccable attention by the staff. Furniture is however kind of old and outdated. Moreover the carpet on the floor should eventually disappear

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bardini, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. We apprechiate your comments about the furniture and carped quality and I am glad to inform you that we are in the moment in the refurbishment of our rooms, so I hope you will be able to enjoy our new rooms in the near future. I would like to thank you as well for your positive comments. I am very glad that you have enjoyed your stay. I hope to welcome you back in the near future to the Swissotel Quito. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Eliza Business - 30/10/2017
« Lovely. Thank you! »

Everything was great! I had a great stay. The service was friendly, prompt and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Rasim Y. Business - 25/10/2017
« Staying at Swiss Hotel »

During the business trip to Quito,I stayed at Swiss Hotel again like past trips. I enjoyed with the stay as it's convenient to reach several restaurants in walking distance and a supermarket. During the weekend, just for a night, there was a loud music at first floor of the hotel till 1:00 am and I had difficulty to sleep as my room was located at second floor. After contacting reception, I changed the room to another one located at 9th floor. Reception did a gesture to provide me a bigger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rasim, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. Thank you for your positive comments. I am very glad that you have enjoyed your stay. I would like to thank you as well for your comments about the noise inconcenience and I would like to apologize for the inconveniences caused. In case there is anything I can help you with in the future, please do not hesitate to contac me. I hope to welcome you back soon. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Jake B. Couples - 19/10/2017
« Luxury service in a great location! Already rebooked! »

From the moment we arrived until we left, every staff member we met was very friendly, helpful, and went the extra mile to make our stay more comfortable. Our reservation came with complimentary breakfast, and the choices and service was excellent. The location of this hotel was also fantastic, as not only do they have a great restaurant in the shopping plaza, but the adjacent street has many fantastic food options with a safe and comfortable walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bohall, We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

AccorHotels certified review
Carlos A. Business - 12/10/2017
« Posotive stay »

As always, Swiss Hotel is a very good place to stay in Quito. However this time, I notices a reduction in personnel ( bell boys, receptionist) which impacted on things like I having to carry my bags to the rooms upon arrival. For the rest, the rooms were clean and comfortable as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aponte Gutierrez, Thank you very much for your recent stay with us and for taking the time in completing our guest survey. Your opinion is of great importance to us and gives us the opportunity for improvement. With regards to your comment about the staff reduction, I can inform you that we have realized some restructuring which should not affect our guest service. Please accept our apologies for the inconveniences caused and I am sure during your next stay, we will be able to offer the used service. I hope to welcome you back in the near future to the Swissotel Quito. Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

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