Swissôtel Quito

Completely comfortable and great service. Room was large with great views across the west across the city of Quito. The breakfast buffet and staff are very good, including coffee and various fresh tropical juices, eggs, breads, pancakes and french toast, cuts of numerous fresh tropical fruits. Great restaurants nearby like La Briciola, terrific Italian menu and service, a 3-minute walk. The inside coffee and pastry deli is quite good and reasonable, but the Hotel "Sports Bar" "Time Out" is very expensive. You can also walk to the Mariscal district in about five minutes with scores of restaurants. A downside to the west, city facing rooms is quite a bit of noise from 12 de Octubre street directly below, but it diminishes late in the evening until 6:30 or 7:00 a.m. Facing away from the city in the elevators above the fifth floor to the southeast you can easily see snow covered volcano Cotopaxi. This is not cheap but arriving at 11:00 pm you don't want to worry about facilities and comfort. This is a place you can step into and relax right away. One thing I noticed here and in a Cuenca hotel is the tendency to dim lighting. They arranged for a small suv taxi to the airport early and he was right on time and came inside to meet me at the front desk while checking out, no worries about being late. This is a great place.

Very nice and convenient.

We were pleasantly surprised by how clean the room and common areas were. The staff were personable and helpful. We were greeted warmly and treated well throughout our stay.

I really like the hotel cleanest. The breakfast could have more local fruits and vegetables. I'm vegetarian. Over all it's good. Hotels Taxis over priced. Some of my friends and I'll come back in Augusto. For 3 months.... Or more. Thanks for your services, Nguyet "Witty" Geyerman P. S. I forgot my cell charger in my room #218

Excellent.

When I checked in, the staff was so attentive and I was greeted with a hot towel and a glass of juice. The check in was so simple and stress-free and after a long flight, it was a welcome experience. The only negative thing that I could say was, if you don't speak Spanish, don't even bother turning on the television. :-) But the staff, breakfast, restaurants and hotel in-general was excellent.

Superior staff. Excellent facility. Great location. The only problem is that the beds are rock hard - even after staff added a foam pad. The beds are very uncomfortable.

The staff were so respectful and courteous. I didn't feel well late the night of Wed. June 21, upon arrival at the hotel. They were very understanding. The room was gorgeous. I loved it. The food was delicious. The lady Carmen who cleaned my room was very professional and friendly. I hope to visit again.

Good experience overall. I would like to see Swissotel provide filtered water without all the plastic bottles. Providing all the drinking water in plastic bottles is not environmentally sustainable. Also, more blankets in the room would be good because the comforters on the beds are not big enough.

It has been a great experience, Swissotel is one of the nicest hotel I have ever stay in, a beautiful hotel and a great staff. The staff seem to want to make your stay the best and they want to make you happy.

Confortable.

Low floor, first room with lot of construction work and working personal walking by the rooms window during the afternoon. Noisy and no privacy (if black-out curtain) would not have been closed the afternoon).

comfortable and quiet

Good facilities, but you cant actually use the jacuzzi because the apartment doesnt have enough hot water. Good attention from employees that do the cleaninig and the employees that receive you on the street, but not from the people at the front desk (these employees are the visible face of the hotel, and they neither give solutions to your problems (or even try to), nor do they treat you in a respectful or friendly manner).

We were departing to the Galapagos Islands and included with Tauck Tours.