Hotel - Swissôtel Quito
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Swissôttel Hotel

Swissôtel Quito

Av 12 de Octubre 1820  y Luis Cordero 
1721565  QUITO
ECUADOR

Based on 583 reviews
AccorHotels Rating Based on 583 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Tennis
  • Squash court

Catering

  • 4 restaurant(s)
  • 2 bar(s)

Business services

  • 16 meeting room(s)
See all services

Hotel location

Our rooms

Available with 1 king bed or 2 queen beds - 2 telephones - large bathrooms with separate vanity area. City and Mountain View available.

  • 275 rooms
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 583 reviews

Our guest reviews for Swissôtel Quito

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Skeet Solo - 17/09/2017
« Skeet »

Excellent except for a missed wake up call the proved problematic. Unsure where the fault lies, but otherwise superb service.

AccorHotels certified review
Patricia F. Business - 15/09/2017
« Patricia »

It was amazing staying with you. I feel like a princess in a big palace. All the staff is always smiling and helping you in everything you need. The food was spectacular with traditional Ecuatorian food. The rooms are very clean and comfortable. I definitely recommend this hotel !!!

AccorHotels certified review
Alidis R. Business - 05/09/2017
« Excellent »

I enjoyed a lot, everything was excellent quality!

AccorHotels certified review
Ally C. Families - 30/08/2017
« Wonderful experience! Thank you! »

The staff was outstanding from the moment we made our reservations. Nice spacious room with a stunning view. I was a bit concerned about the bed being too hard (after reading other reviews), but it was extremely comfortable (my mom has back problems and she loved it!). Breakfast Buffet was excellent at both the Executive Lounge and Cafe Quito (different options every day). The only thing I would improve would be using fresh milk all the time, as they also use powdered for cappuccinos, and that the bread was a bit hard due to the food heating lamp. The snacks and dinner buffet at the Lounge were wonderful as well (beautiful city and mountain views). Another great details was that housekeeping would leave bottled water in the morning and afternoon (during turndown service). Check-in and check-out were a smooth process, which I really appreciated. I would recommend this hotel without a doubt.

AccorHotels certified review
Anonymous Business - 25/08/2017
« COMODA Y AGRADABLE »

sin problema.

AccorHotels certified review
Daniella B. Business - 23/08/2017
« Excellent »

All the staff were very attentive and helped us with all our requests

AccorHotels certified review
Ramesh Business - 21/08/2017
« terrible »

the air conditioner was not working, despite lowering the temperature there was no effect. i informed the reception on the next day but no fix was made and i had sleepless nights due to this problem.

AccorHotels certified review
Daz Couples - 19/08/2017
« Very helpful »

We were caught with a package that we couldn't carry with us. The staff at Swissotel did all the work to enable us to post back to Australia.

AccorHotels certified review
Dr S. D. Families - 18/08/2017
« Really very nice room with a wonderful view »

Friendly and relaxing

AccorHotels certified review
Anonymous Couples - 15/08/2017
« The hotel could not have been better. »

An absolutely wonderful stay, many thanks!

AccorHotels certified review
Carlos A. Business - 10/08/2017
« Very good service and quality. »

I stayed 2 weeks in the Swiss Hotel Quito during the month of July. I had a pleasant stay; the reception personnel made fast check in and check out in a friendly and warm manner, the room was very comfortable, La Locanda restaurant served very good dishes and the maitre and waiters are very courteous. The personnel at the The Point Bar provided an outstanding service and the food and service in the breakfast restaurant was also very good. ON the other hand, I have to say that I had problems with the internet, which was down in two opportunities for long periods.

AccorHotels certified review
Anonymous Couples - 08/08/2017
« Up to expectations , great facilities and excellent staff. »

Would book again

AccorHotels certified review
Carolina Business - 02/08/2017
« It could be better, but it didn´t. »

We were in business meeting and some additional cost were not described at time, and the actitud from people in the lobby was not the best.

AccorHotels certified review
Marilyn E. Families - 02/08/2017
« Our stay in Quito »

Our stay in Quito was lovely. We came in because our son performed at the Teatro Nacional Sucre with the National Youth Orchestra of the USA. We also visited Galapagos. It was lovely. We booked this hotel because that is where the orchestra was staying, although we have been the the Swisshotel in Boston and loved it. Thank yOu.

AccorHotels certified review
Anonymous Business - 30/07/2017
« Good until the last day...explanation follows »

Good accommodations, clean hotel room and amenities. However, on my last day (of a total of nine days, I am a member of US Embassy Staff in Quito Ecuador), I decided to have a good meal in the Lucanda? Gourmet reataurant located within the hotel, which had been recommended to me by my colleagues. I ordered a 'house specialty' spaghetti dinner with seafood. After consuming the meal I woke up in the middle of the night with raging diarrhea. There is no question in my mind that the seafood was not fresh and that it was the culprit, as up to consuming the meal I was fine and I had consumed nothing else other than water before retiring to bed. The next day was my travel day - I still suffered from the consequences of consuming the tainted meal, which I did not appreciate. I immediately informed the hotel management about this situation by handing them a letter where I expressed my disappointment with the meal I had consumed on their premises. Given that this was a 5-star hotel and restaurant, customers expect the highest quality and service. This should not happen.

AccorHotels certified review
Rick Families - 29/07/2017
« Average hotel »

Receptionist was excellent. Otherwise the staff were ok but the standard of English of most people I dealt with was too basic, with most things having to be repeated. My what I would expect from a 5 star international hotel. The executive lounge was pleasant but significantly over priced at $70.

AccorHotels certified review
Juan C. Business - 27/07/2017
« Placentera »

Tranquila

AccorHotels certified review
Mariana Business - 27/07/2017
« Nice Hotel »

This hotel is really big, nice and clean. The attention was very good. The only thing that I can comply with is that they not inform you best regarding the hotel's restaurants, which are really good. The buffet for lunch is very nice and complete. the room was very good an with and excellent view.

AccorHotels certified review
Jean C. Solo - 26/07/2017
« Quick and easy »

Great service and amenities

AccorHotels certified review
Dr. R. T. Business - 26/07/2017
« Problems with no news channels on TV »

Booked a room using a travel website. The room I got had limited TV channels, and important thihgs for a business traveler such as CNN, Fox News, Bloomberg, etc. were not available. I called front desk and they sent a technician who stated I had the wrong TV decoder, and he would put in a new one. I left the room and six hours later returned and no new box. Called front desk again and I was told that the room I had booked did not have those channels. What kind of business hotel does not have news channels? I asked for a room change to one that had, and after much deliberations was offered "an upgrade" to a room that indeed had all news channels. I do not see what the upgrade was about, as the only difference besides I could now see news was a higher floor, somewhat nicer view, and a bathtub insteadf of a shower. I was very disappointed with the attitude of the front desk. I feel I was misled about the amenities available. If one can consider being able to watch the news an "amenity".They did not seem to appreciate a business traveler needing up to date news information. And this is supposed to be a business hotel. I would have to think hard before booking this hotel again.

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