Hotel - Swissôtel Quito
Swissôttel Hotel Swissôttel Hotel

Swissôtel Quito

4.6/5 1,170 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Tennis
  • Squash court

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 16 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Available with 1 king bed or 2 queen beds - 2 telephones - large bathrooms with separate vanity area. City and Mountain View available.

  • 275 rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,170 reviews

Our guest reviews for Swissôtel Quito

100% genuine reviews from our guests

Find out more
Eanrive Business - 15/10/2018 AccorHotels certified review
« Excellent »

remaining to visit the Gym but the rest was very well

Paola Couples - 15/10/2018 AccorHotels certified review
« Wonderful »

I’d love it

Steve W. Business - 10/10/2018 AccorHotels certified review
« FANTASTIC!! »

We got an upgraded room because of the inconvenience of being moved to NH Hotel for the first 2 nights. The upgraded room was very comfortable and big, which obviously gave me great satisfaction. The fact that we received an upgraded room due to the inconvenience just shows the quality of the Hotel and the staff running it. Well Done!! The staff always had a friendly smile, especially the Porters. Food was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steve W., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Stephen L. Business - 05/10/2018 AccorHotels certified review
« Great room and service; gym needs more thought. »

I appreciated the great room. The executive lounge service was excellent. The food in lounge was fine, although nothing extraordinary. I was disappointed by how crowded the gym was and how few exercise machines there were, and that it only opened at 6:00 am -- other hotels of this caliber have the gym open 24 hours, and the number of people there at 6:00 am suggests the demand is there.

Tyron H. Business - 05/10/2018 AccorHotels certified review
« Pleasant and friendly »

Staff was friendly and the hotel was nice. Amenities were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Business - 05/10/2018 AccorHotels certified review

Staff is efficient and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Fabio S. Business - 01/10/2018 AccorHotels certified review
« Superb »

Very good attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Venu Business - 27/09/2018 AccorHotels certified review
« Amazing »

Though it was a short stay, I truly enjoyed. The staff was cordial.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venugopala T., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Koen Business - 26/09/2018 AccorHotels certified review
« Good service and comfort »

Every evening when I entered my room it was nicely cleaned. Also the employees were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Koen S., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Couples - 08/09/2018 AccorHotels certified review
« A hotel well worth experiencing »

The staff is incredibly friendly and helpful. We initially had an issue with the air conditioning in our room. The maintenance person was unable to repair the air conditioner, and the concierges called our tour guide to relate the information that we would be moving to another room and if we would like for their personnel to move our belongings. Everything was taken care of while we were out enjoying the sites of Ecuador. If traveling to Quito, I highly recommend letting this be your home base while touring this beautiful country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! We are glad that the inconvenience with regards to the AC could be resolved, that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Stuart Friends - 13/08/2018 AccorHotels certified review
« excellent »

the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Sammy D. L. T. Business - 13/08/2018 AccorHotels certified review
« A great Experience. »

The experience overall was great. I am very satisfied with the quality of service and everything else. The areas for improvement are that the mattresses in the room were too hard/stiff and also if guest services would notify me as soon that I would have arrived that I would be charged a 10% gratuity of my entire stay at the hotel I could have prepared for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Baba A., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will review your concerns about the bed mattresses and 10%service charge in order to make the improvements necesary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and even better. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Micha B. Couples - 12/08/2018 AccorHotels certified review
« Bad and insulting »

Bad and insulting. During the check-in procedure, we were intentionally mislead more than once. We received the room we booked only after the interference of the travel agent who booked the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Micha B., Thank you for taking the time to tell us about your experience at the Swissôtel Quito. Your opinion is of great importance to us and gives us the opportunity for improvement. I am sorry that your experience did not meet your expectations. I have reviewd your concerns and could see that the room which was assigned for you, was the room booked by the travel agency, which was a Advantage room King Size. This room type is located from the 4th to the 8th floor. I would be happy to hear more about your opinion and the inconvenience, to take the relevant steps. Our executive lounge supervisor will review the matter with regards to the breakfast cooking time, in order to make general improvements. My apologies for the inconveniences caused. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

David Couples - 10/08/2018 AccorHotels certified review
« Upmarket hotel with great views of the mountains behind the city (in the right rooms) »

Very friendly and professional staff who went out of their way to help us when needed. Always available and never intrusive. Very nice rooms and cheap taxi ride to old town and business district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David S., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Business - 03/08/2018 AccorHotels certified review
« Your staff is your greatest assest. They are cordial and efficient. »

Pleasant and satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Miguel Roberto T., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Terri W. Couples - 03/08/2018 AccorHotels certified review
« Excellent »

Staff was really nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wiliamson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

José L. Solo - 02/08/2018 AccorHotels certified review
« Perfection »

My first time at a Swisshotel and also my first time in Quito. The experience was flawless from the good service everywhere at the hotel to the security and cleanliness of the facilities. They even surprised me with a cake for my birthday. The prices were quiet reasonable as well. However, there are areas of improvement like everywhere. As follow: 1) I was deeply affected by high altitude sickness throughout my stay and there are no bottles of oxygen or an oxygen room at the hotel like I experienced in Cuzco, 2) The spa could be remodeled and expanded making more of a feature than what it is, 3) The rooms although clean and organized can be modernized somewhat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose S., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to your comments about the oxygen tanks, I can inform you that we offer the service at any time at our consierge. Our rooms and public areas are refurbished step by step and I hope you will be able to experience the diference in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y L. Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Martin_mich Business - 30/07/2018 AccorHotels certified review
« Beautiful, comfortable hotel, great service and attention »

This is one of the best hotels I have stayed in. The service was excellent. I would recommend this hotel to anyone going to Quito.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dale B., We very much appreciate your comments regarding your stay at the Swissôtel Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Mady H. K. Couples - 25/07/2018 AccorHotels certified review
« Very pleasant »

A good time. We had the opportunity to enjoy good food,mood service and many good advices regarding our trip from the Concierge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Haimovici K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

Anonymous Families - 25/07/2018 AccorHotels certified review

Great stay. Rooms were clean,modern and well appointed. Staff extremely friendly and hospitable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pavblovic, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigfried Rassi Front Office Manager Gerente de Recepción Swissôtel Quito 12 de Octubre N24 - 460 y Luis Cordero | Quito | Ecuador Tel: +593 2 … | Fax: +593 2 … sr… | www.swissotel.com/hotels/quito/

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