Swissôtel Nankai Osaka 5 stars

TripAdvisor rating 4.5/5 4,018 reviews
Swissôtel Nankai Osaka
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Hotel extras

The only Osaka hotel to provide a direct train to Kansai International Airport - with a comfortable 35-minute ride on board the Rapid Express Train to Nankai Namba Station situated just under the hotel itself.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Air conditioned
  • Laundry
  • Cash machine
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • 7 restaurant(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076
osaka
japan

Tel: +816 66461111

Fax: (+81)6 66480331

Contact email

Check-in from 15h00

Check out up to 11h00

  • NAMBA :   8 Namba

  • MIDOSUJI :   Midosuji Namba

  • SENNICHIMAE :   Sennichimae Namba

  • YOTSUBASHI :   Yotsubashi Namba

  • By plane

    KANSAI INTERNATIONAL AIRPORT At 43km / 26 miles

  • By plane

    OSAKA INTERNATIONAL AIRPORT At 17km / 11 miles

GPS :34.664095, 135.501397

Our accommodations

Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.

Premier Room Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Advantage Room Queen

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Advantage Room King

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Advantage Room Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Select Queen

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Select King

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Select Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Executive Room Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Junior Suite King

  • Max. number of persons: ‌4
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Deluxe Suite King

  • Max. number of persons: ‌3
  • Area: From 57
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Classic Room Queen

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Classic Room King

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Classic Room Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Classic Room King Plus

  • Max. number of persons: ‌2
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Advantage Room King Plus

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Executive Room King

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Swiss Executive Room Triple

  • Max. number of persons: ‌3
  • Area: From 45
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Junior Suite Twin

  • Max. number of persons: ‌3
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Grand Room King

  • Max. number of persons: ‌4
  • Area: From 57
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Waon Suite

  • Max. number of persons: ‌5
  • Area: From 46
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Waraku Suite

  • Max. number of persons: ‌3
  • Area: From 68
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Deluxe Suite Twin

  • Max. number of persons: ‌3
  • Area: From 57
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Prestige Suite Twin

  • Max. number of persons: ‌3
  • Area: From 91
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Prestige Suite King

  • Max. number of persons: ‌3
  • Area: From 91
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Imperial Suite

  • Max. number of persons: ‌3
  • Area: From 181
  • Wireless internet in your room
  • Coffee/tea making facilities(...)

Our restaurants and bars

SWISS GOURMET

Type of cuisine: Gourmet

Swiss Gourmet offers freshly brewed coffee and daily baked homemade breads, cakes, sweets and savouries as well as a selection of Swiss chocolate. All these original hotel items are available for grab and go.

Lunch

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EMPRESS ROOM CHINESE RESTAURANT

Type of cuisine: null

This elegant restaurant serves a selection of savoury Cantonese favorites as well as our famous "Dim Sum Order Lunch Buffet".

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SH'UN WINE AND DINE

Type of cuisine: Other cooking style

"Kushiage" - Osaka's traditional deep fried skewer is SH'UN's specialty, which can be enjoyed from a selection of seasonal course menus or from the a la carte menu.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HANA-GOYOMI JAPANESE RESTAURANT

Type of cuisine: Japanese

Hana-Goyomi offers traditional Japanese cuisine, such as a Kaiseki style dining experience, combining an appreciation for the changing seasons with unparalleled culinary craftsmanship.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAVOLA 36

Type of cuisine: International

Tavola36 is located on the top floor of the hotel and offers stunning views of Osaka's cityscape during day and night.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MINAMI TEPPANYAKI RESTAURANT

Type of cuisine: Japanese

Our skilled Teppanyaki chefs prepare only the finest Japanese beef and freshest seafood in front of your eyes. Watch them work their magic while enjoying some wine of our collection from leading wineries from around the world.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Type of cuisine: Cafe

The Lounge offers a comfortable and contemporary environment in which you can enjoy light meals, our unique afternoon tea sets, homemade cakes and desserts and a selection of international coffee and tea specialties, champagne, cocktails and more.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,120 m²

  • Maximum capacity: 1,400 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,207 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,018 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hospitable, convenient and amazing city views.

Customer review rating 4.5/5

Rianne Solo - 12/07/2019 AccorHotels certified review

Unfortunately my stay was short, only one night, but it was most enjoyable. Everything from check-in to check-out was superb and easy which I appreciated because I was exhausted from travels around Japan. The view from my room was amazing (room 2222), the staff was welcoming and the location was perfect for easy accessibility to the entertainment district. I'm already planning my next trip to Osaka and will definitely be staying at Swissotel.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you an enjoyable stay. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Wonderful Stay @ Swisshotel Nankai Osaka

Customer review rating 4.5/5

K. C. Couples - 12/07/2019 AccorHotels certified review

Had a good stay at Swisshotel Nankai Osaka. Love the proximity to the subway & train stations. Also the walking distance to Shinsaibashi Many good eating places too. Everything was great!

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you an enjoyable stay. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Good location, spacious room

Customer review rating 4.5/5

Anonymous Families - 12/07/2019 AccorHotels certified review

Frist stay, generally positive

Dear Guest, Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you enjoyed your overall stay and our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on your future stays. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality

Overall good but a but noisy

Customer review rating 4.5/5

Sin N. V. H. Friends - 11/07/2019 AccorHotels certified review

It’s so noisy on the third night, may be upstairs, called to front desk and settle after 10mins.

Dear Guest, Thank you very much for staying with us and I am happy to learn that you enjoyed your overall stay. Besides this, we are sorry to read that you were disturbed by the noise from other rooms during your stay. Your comment has been immediately shared with the appropriate members of our management and please accept our sincere apology for any uncomfortable caused. Guest satisfaction is primordial to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. I appreciate your time in sharing your experience and we would be glad to welcome you back in the near future. Kind Regards, Christophe Arts Director of Quality

Right above Nankai Railway and Namba City shopping mall

Customer review rating 4.5/5

K.a.y. Couples - 11/07/2019 AccorHotels certified review

Got complimentary room upgrade and a chocolate with a greeting card for celebrating my anniversary which are sweet. I love the location of your hotel surrounded by shopping malls, eating places and department stores. Shinsaibashi is just at doorsteps. Two coffee capsules can be put at minibar per guest daily instead of one.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us! We are glad that you had a great stay and this is also good to read that our convenient location was perfect for your needs! Besides this, I took note of your comments regarding the room amenities and made remarks on your profile so that the room for your next stay will be provided with an extra care and attention. It is always a great pleasure for us to hear from our guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality
Customer review rating 4.5/5

Jomanah Families - 11/07/2019 AccorHotels certified review

Great stay, friendly staff , very clean hotel

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Guest satisfaction is primordial to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. Thank you very much and we are definitely looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality
Customer review rating 4.5/5

Ch Couples - 11/07/2019 AccorHotels certified review

Very easy to get around, it is practically just next to Namba station, so many types of food to eat, can walk to Kuromon market, Dontonburi within 10 mins time. very convenient to move around in the cities with all the subway lines and nankai train from airport is just few minutes walk to the station. Highly recommended and will go back again.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us! We are glad that you had a great stay and this is also good to read that our convenient location was perfect for your needs! We appreciate your recommendation and we definitely look forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

Beautiful hotel in the best location in Osaka.

Customer review rating 4.5/5

Elizabeth M. Families - 11/07/2019 AccorHotels certified review

Check-in process was smooth and efficient. Even though we had one of the smaller rooms it was enormous compared to our other hotel rooms in Japan. Shower and bathroom amenities were perfect. Laundry service was super efficient. When I called for a laundry bag there was a knock on my door not even 5 minutes later. View from our room on the 31st floor was spectacular. Breakfast was unbelievable and your French maitre'd (I'm sorry I can't remember his name) was so kind and pleasant to speak with. Really was a true gentleman. The view from the 36th floor restaurant was amazing. We stored our luggage at the hotel on the day we checked out and the staff were so pleasant and helpful. I highly recommend your hotel.

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had a wonderful stay with us! Your nice comment towards our colleague is a wonderful source of motivation and I will not miss to share this compliment with him. We value your support and we are definitely looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Welcoming and professional

Customer review rating 4.5/5

Anonymous Couples - 11/07/2019 AccorHotels certified review

Excellent service from check-in, breakfast, concierge, check-out and luggage handling. Particular call out for assistance and local bar / restaurant recommendations from the concierge desk. As someone with some (limited) Japanese language skills, I appreciated that staff had a comprehensive list of restaurants that provided an authentic, local experience. The only let down was the complimentary drinks offered as a Silver AccorHotels member - the cocktails were almost undrinkable. I would recommend offering a simple list of basic / classic cocktails if you want to include them. The Kyoto Yura Hotel that we went to after leaving Osaka did this much better.

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had a great stay with us! Also, your nice comment towards our concierge team is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. Besides this, please rest assured that your review regarding the welcome drink would be shared with related teams in an effort to enhance our products. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

Fantastic location

Customer review rating 4.5/5

L Families - 11/07/2019 AccorHotels certified review

The staff, location, breakfast buffet, view, room size, and amenities were all fantastic. My only criticisms are: the room smelled a little like smoke, the shower wand was a bit difficult to use, and I wish there was a way to partition off the sink area from the rest of the room. Overall it was a wonderful experience.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location. Besides this, I took note of your comments regarding the facility and the smell in the room and apologize for any inconvenience caused. Please rest assured that your review have been shared with the housekeeping team for follow-up and we made remarks on your profile so that the room for your next stay will be provided with an extra care and attention. It is our endeavor at all times to deliver the highest level of satisfaction to our guests and we would be glad to welcome you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality
Customer review rating 4.5/5

Andre S. Families - 10/07/2019 AccorHotels certified review

Very warm and nice welcome from the staff Nice view from 36th floor when enjoyed the welcome drink Nice and clean room Very satisfied overall

Dear Guest, Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you enjoyed your overall stay and our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on your future stays. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality

Our stay was brilliant, couldn’t have been better.

Customer review rating 4.5/5

Ron Couples - 10/07/2019 AccorHotels certified review

It was relaxing, friendly, spacious with glorious views from the 36th restaurant floor

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the Tavola36 restaurant. It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Great, convenient location, professional staff

Customer review rating 4.5/5

Jon Couples - 10/07/2019 AccorHotels certified review

I enjoyed my stay at Swissotel and it was conveniently located above Namba station, centre of many things. The staff were also professional. It was an overall pleasant experience.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you a pleasant stay. Your comments will be a great motivation for our team to continue delivering heartfelt services to our valued guests. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Excellent service for customer

Customer review rating 4.5/5

Andi Families - 10/07/2019 AccorHotels certified review

Even though it was a long time at check in process, we are happy because your customer service/front desk providing solution for my family (we need connecting room but no available... Your staff offering 1 big room w/ extra beds)

Dear Guest, Thank you very much for your positive feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Nice hotel that is conveniently located

Customer review rating 4.5/5

Jin A. L. Couples - 09/07/2019 AccorHotels certified review

Our room was nice, hotel located near train station & subways. Also walking distance to Shinsaibashi and many good eating places

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us! We are glad that you had a great stay and this is also good to read that our convenient location was perfect for your needs! It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Convenient location and good service overall

Customer review rating 4.5/5

Kevin L. Families - 09/07/2019 AccorHotels certified review

Convenient location and good service overall. Stayed on one of the executive floor, room was spacious and easy access to the executive lounge. However, the room deco was a bit dated.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and the service. Besides this, please rest assured that we always strive to improve our guest experience and do so through continuous upgrades of our hotel facilities. It would be a great pleasure to welcome you back in these upgraded facilities and may we suggest that the next time you would like to reserve a room with us, please contact our reservation directly, we will make sure to recommend you the room products according to your preference. It is always a great pleasure for us to hear from our guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Always good

Customer review rating 4.5/5

L. Families - 08/07/2019 AccorHotels certified review

Comfortable, good location and helpful staff

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Guest satisfaction is primordial to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. Thank you very much and we are definitely looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

As a fellow staff, I am disappointed

Customer review rating 4.5/5

Jason Families - 07/07/2019 AccorHotels certified review

Check in was fine but if they could explain the hotel's facilities and breakfast as well I found that not every staff speak English Some staff have a big smile on them, some gave me the indication of they do not want to be there The house keeping did not came to my room on the 2nd day of my stay and I had to call them at night before dinner

Dear Guest, Thank you very much for taking the time to share your experience with us! We have taken note of your remarks about the service and the English ability of our team members. We will provide them more specific trainings on service attitude as well as how to communicate more effectively with our international customers. Regarding the room cleaning service, please accept our sincere apology for any inconvenience caused. We are following-up on your feedback with our Housekeeping team and will pay further attention to make sure that such shortfall will not happen again. Please rest assured that I made remarks on your profile so that the room for your next stay will be provided with an extra care and attention. It is very unfortunate that you could not enjoy your stay in our hotel as expected and hopefully, we will get another chance to show you that we can do much better to impress you with our services and regain your trust. Kind Regards, Christophe Arts Director of Quality

Dated

Customer review rating 4.5/5

Justin Couples - 07/07/2019 AccorHotels certified review

Great location and staff was very good but the hotel and rooms felt dated and our room smelled strongly of cigarette smoke even though the room was non-smoking.

Dear Guest, Whilst I appreciate your positive highlight about the hotel location and the services, I sincerely regret to read that we were not able to meet your expectations. I have taken note of your points pertaining to the smoking smell in the room. As with many hotels, guests who smoke but book no-smoking rooms can be unfortunately a problem on occasion although we set a card in every non-smoking room to inform that smoking is strictly prohibited in our hotel. We are following-up on your review with our housekeeping team to come up with better solutions to provide rooms with a complete smoke smell free environment. Besides this, please rest assured that we always strive to improve our guest experience and do so through continuous upgrades of our hotel facilities. It would be a great pleasure to welcome you back in these upgraded facilities. It is our endeavor at all times to deliver the highest level of satisfaction and we hope you will give us the opportunity to regain your trust and confidence by visiting us again. Kind Regards, Christophe Arts Director of Quality

It was comfortable

Customer review rating 4.5/5

Emrah Families - 06/07/2019 AccorHotels certified review

I suggest everyone to have dinner and breakfast on 36th floor. Very nice view of Osaka

Dear Guest, Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you enjoyed your breakfast. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your feedback. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality
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