Hotel - Swissôtel Nankai Osaka
Swissôttel Hotel Swissôttel Hotel

Swissôtel Nankai Osaka

4.5/5 3,655 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium
  • Bicycles rental  (Nearby)

Catering

  • 7 restaurant(s)

Business services

  • 18 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.

  • 546 rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,529 reviews

Our guest reviews for Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,655 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D Couples - 16/08/2018 AccorHotels certified review
« Comfortable stay »

Friendly, helpful staff and good sized accommodation in a convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D, Thank you very much for choosing Swissôtel Nankai Osaka and sparing your time to share your experience with us. We are delighted to learn that the services and accommodations you received were outstanding and exceeded your expectations. Your fantastic comment will be passed on to our team and we will continue our effort to provide heartfelt service to our valuable guests! It was a pleasure to have you as our guest and we look forward to making your next visit even better! Kind Regards, Christophe Arts Director of Quality

Chiang W. Families - 16/08/2018 AccorHotels certified review
« Mr. C. »

Adequate and large room space with all needed equipment. Warm decoration. Spacious bathroom. Prompt response of room service upon request. Well established swimming pool and Gym. Overall, excellent experience. This is my 2nd time of residency this yr. Surely will come back in short time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for always choosing our hotel as your venue of accommodation and sharing your feedback with us. I am happy to read that we were able to meet your expectations once again especially with the services provided by our team members. I am also glad that our facilities were up to your satisfactory and that you had a pleasant staying experience. We appreciate your loyalty towards our brand and we definitely look forward to welcoming you back to build even greater memories. Kind Regards, Christophe Arts Director of Quality

Hsiuyu Families - 16/08/2018 AccorHotels certified review
« Nice location, but cold service »

The reception is very slow. I waited for 40 minutes to 'stand' in line to check-in, because staffs ask me to wait in line. Every check-in takes about 20 minutes. I think this is not the day that check-in so slowly and it's not the check-in hot time(19:00). If so, why don't you open the sofa to the waiting guests? Actually, there are three guests waiting behind me. I can only see the staffs do not know how to do with the line but ask us line-up straight to keep the hall clean....

Luis Families - 16/08/2018 AccorHotels certified review
« Good »

Some things are desirable like air conditioning on elevator, showers too small for large people

Sasha F. Families - 16/08/2018 AccorHotels certified review
« Good »

I enjoyed staying at the Swissotel, the room was really comfortable and the beds were a dream. Staff could not do enough to help. Our floor and view was disappointing as we paid extra for a Swissadvantage room, therefore I was expecting a better view than the.roof of another building. I'm addition our kettle and air con did not work and needed replacing and fixing respectively. Although the staff were very. Helpful, it was still an inconvenience. The hotek provided us with chocolate as a thank you for our patience, which was nice. The hotel is on a great location, right above Namba.station,however,it can be tricky to find within Namba itself. Overall, I would recommend, but I wouldn't go out of my way to stay here again.

Josephine Families - 15/08/2018 AccorHotels certified review

It was Super convenient to get from and to Kansai, so location is a plus plus, wonderful clean and nice hotel and nice people. One of the few hotels that have staff that spoke English, yay! Absolutely love the pajamas and pillows. If anything more, maybe nice to have facewash too, was caught by surprise without one ( good thing easy to buy one from downstairs ) so far traveling to Osaka, had tried different hotels mostly 3 stars and this is the first 5 star hotel that I stayed and as it was always provided that’s why I didn’t bring. Anyway wonderful hotel. Hope to try out the family room next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine, We would like to express our gratitude to you for choosing Swissôtel Nankai Osaka and for investing valuable time to share with us your constructive feedback. We greatly appreciate your support and highly value your patronage. I am happy to receive many positive ratings from you and to know that you had an overall enjoyable stay. I also took note of your comment regarding the facewash which have been shared amongst the management team for future reference. In the meantime, kindly note that we provide cleansing sheet upon guests requests that we would be glad to provide on your next stays. Once again, thank you very much for choosing to stay with us and we look forward to welcoming you back very soon! Please do not hesitate to contact us directly for your future bookings and we hope to have you try our Family Room! Kind Regards, Christophe Arts Director of Quality

Cannis C. Families - 15/08/2018 AccorHotels certified review
« First Class Services »

Once arrived to Swissotel Nakai Osaka, very huge and Grand Lobby. Nice greetings from the Staff. Very polite and helpful. Since I booked the Old Styled type of room, it is typically the same type I expected. Need renovation because the lighting is dim and the plug is not enough. Others are good. Staff response is quick and overall is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cannis Siu Wai C., Thank you very much for choosing our property and for having taken the time complete our online questionnaire. Exceeding our guests expectations is our objective and we are determined to offering the best experience, therefore your positive highlight will be a great source of motivation for us! On the other hand, I took note of your remark pertaining to the room in which you have stayed in and I apologize for any inconvenience caused. Please rest assured that we are consistently operating renovation of guest rooms and continuously working on ways to improve the condition of our products. We will make sure to recommend you a room based on your preferences in the future! Thank you very much once again for taking the time to complete our online questionnaire and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Boone P. Families - 14/08/2018 AccorHotels certified review
« All of the staff were very friendly especially Aof at priority check in ,he was eager to help me in any way possible. »

Lovely stay at Swissotel Nankai Osaka, great location. This was our third visit at the hotel. The room was very tidy and well decorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boone P., Thank you very much for always choosing our hotel and taking your time in completing our online survey. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and I am happy to see we exceeded your expectations, most especially with the service level of our team members. We will definitely continue to provide the highest quality of service to all our valued guests. We highly appreciate your loyalty towards our brand and we look forward to your return for another exceptional stay in Swissôtel Nankai Osaka! Kind Regards, Christophe Arts Director of Quality

Theresa Friends - 14/08/2018 AccorHotels certified review
« Miss »

I love staying at Swissotel Osaka. the location is very convenience and the staffs (all levels) are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing us again and for taking your time to complete our online questionnaire. We feel very honored that we could receive many outstanding ratings from you and to know that you had an overall pleasant stay. Exceeding our guests expectations is our objective and we are determined to offering the best experience, therefore your positive comments will surely be an additional source of motivation for our team. Thank you very much for your loyalty towards our brand and we look forward to welcoming you back to build even greater memories. Kind Regards, Christophe Arts Director of Quality

Freda W. Families - 14/08/2018 AccorHotels certified review
« Excellent »

Excellent location, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to share your experience with us on your recent stay at Swissôtel Nankai, Osaka! We always look forward receiving satisfaction surveys from our guests as this telling us exactly what we did well and how we can do better. Please rest assured that your feedback would be shared with our operation teams in an effort to enhance our services and making your future stays with us comfortable. Your satisfaction is extremely important to us and we would be glad to welcoming you back to Swissôtel Nankai Osaka for many years to come. We will make our best efforts to provide you with a home away from home feel and if we can be of any assistance, please do not hesitate to contact us anytime. Kind Regards, Christophe Arts Director of Quality

Anonymous Families - 14/08/2018 AccorHotels certified review
« Very convenient location »

The location is very good whilst the interior is a little old (may be coz I was staying at the not-yet-refurbished room). Very attentive customer service, never expected to have feed-back when I left comment on Expedia on arrival night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing to stay with us and having taken the time to complete our online guest questionnaire. Every single feedback is extremely important to us as we consider it a chance to measure if our standards are being met during guests’ stay. I took note of your remark pertaining to the room in which you have stayed in. As you have mentioned, we are consistently operating renovations of our room products and at the moment, we offer various rooms category, including renovated rooms. I understand your preferences to make a booking through your preferred booking website or travel agent. However may we kindly suggest that the next time you would like to reserve a room with us, please book through our website or contact us directly. We would be glad to assist you in booking a room based on your preferences and to provide you with more pleasant staying experience. Thank you very much once again for sharing your review and we do hope to have another opportunity to welcoming you again. Kind Regards, Christophe Arts Director of Quality

Matt H. Couples - 13/08/2018 AccorHotels certified review
« Great service from every Swissôtel staff member »

Very relaxing holiday. Room was comfortable and spacious. Atttention to detail from all the staff at the hotel was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you had positive reaction towards us and that you enjoyed your overall time. Our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on all your future stays. Thank you for having availed your time to provide your feedback and we look forward welcoming you back! Kind Regards, Christophe Arts Director of Quality

Creamy Families - 13/08/2018 AccorHotels certified review
« Convenient and comfortable »

The staff was considerate when my mom told him she was sick and allowed us to check in earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Creamy, I would like to express our gratitude to you for choosing our property and for investing valuable time to share with us your appreciation. I sincerely hope your mother is feeling much better now and I am also glad that our team was able to offer you early check-in. Once again, thank you very much for your feedback and we look forward to welcoming you to our hotel whenever your travel brings you back to Osaka! We will make sure to provide you with a home away from home feel. Kind Regards, Christophe Arts Director of Quality

Anonymous Families - 13/08/2018 AccorHotels certified review
« Magnificent »

Maginoficent, amiable, an experience worth coming back to without a second thought. Staff so professional and friendly and so amiable befit of a Japanese culture

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for sparing your time to share your experience with us. I am glad to know that your overall stay with us met your expectations and that you would want to choose our hotel again. Also, your nice words towards our colleagues will be a wonderful source of motivation and I will not miss to share of their important contribution in providing helpful and professional service to all our guests. Thank you very much once again for taking the time to complete our online questionnaire and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Michael W. Couples - 13/08/2018 AccorHotels certified review
« Wonderful Property, easy access to Trains »

Swissotel Nankai is the perfect hotel for the traveller with too much luggage. Great amenities, close to the action. Perfect property. We stayed in the hotel twice in our recent Japan trip and would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for choosing our hotel and taking your time in completing our online questionnaire! The ratings regarding your overall staying experience have been reviewed carefully and I am thrilled to see we exceeded your expectations in various areas! Your feedback will give us the opportunity to uphold our standards and to ensure that we provide the highest quality of service to our valued guests. The entire team and myself are looking forward to your return for another exceptional stay in Swissôtel Nankai Osaka! Kind Regards, Christophe Arts Director of Quality

Anonymous Friends - 13/08/2018 AccorHotels certified review
« Good! »

Everything was fine! Staff were polite. Our room was clean. Appreciate the mobile on room desk available for use. What was disappointing was that, I paid for 2 adults and one kid, however, there were only two sets of materials, say 2 pairs of sleepers, 2 body towels, 2 bottles, etc. for use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. I am happy to learn that you have in general enjoyed your stay with us and that the handy smartphone set in the room was useful! Besides this, I took note of your comment regarding the room amenities and I apologize for the disappointments. Please be assured that I have personally reinstructed our Executive Housekeeper to make sure all the room attendants are checking thoroughly the quantity of the amenities set in the rooms based on our guests reservation status. The comfort of our guests remains of utmost priority and we made remarks on your profile so that the room for your next stay will be provided with extra care and attention. Thank you very much for sharing your review with us and we hope to welcome you back in the nearest future. We will provide you with a home away from home feel and accommodate all your needs! Kind Regards, Christophe Arts Director of Quality

Re Y. Families - 13/08/2018 AccorHotels certified review
« very good and will come back again »

good room size, convenience, nice and clean. just only difficult to reach the hotel entrance at the first time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Re Y., Warmest Greetings from Swissôtel Nankai Osaka! Thank you very much for having taken the time to complete our online questionnaire. It is primordial for us to receive feedback from our valuable guests, so that we continually have the opportunity to re-evaluate our services, products and make improvements when needed. We truly appreciate your positive ratings and are very happy to learn that your overall stay in our hotel met your expectations. On the other hand,we are sorry for any inconvenience when finding the entrance. At the moment there is a renovation project ongoing in our area and once its finished, it will make it easier for our guests to find us. Kindly also note that we provide transportation guides on our official website to demonstrate easy and descriptive directions to our hotel from various arrival points. Thank you very much for choosing to stay with us and for sharing your experience. We look forward to welcoming you back again in the nearest future and if we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

Ken Families - 13/08/2018 AccorHotels certified review

Very good location and very convenient. Room is clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you very much for choosing Swissôtel Nankai Osaka and sparing your time to share your experience with us. I am glad to know that our room comfort and hotel location met your expectations! It was a great pleasure having you as our guest and we look forward to welcoming you back! Kind Regards, Christophe Arts Director of Quality

Anonymous Families - 12/08/2018 AccorHotels certified review
« Excellent location and condition »

Very good, just one issue, very hard to find and drive to main entrance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for choosing to stay with us again and for having taken the time to complete our online guest questionnaire. Every single feedback is extremely important to us as we consider it a chance to measure if our standards are being met during guests’ stay. I am happy to learn that your overall experience with us met your expectations. Once again, thank you very much for sharing your experience with us and we do hope to have another opportunity to welcoming you back. We will make sure to provide you with a home away from home feel and accommodate all your needs. Kind Regards, Christophe Arts Director of Quality

C. W. Y. J. Families - 12/08/2018 AccorHotels certified review
« Great client experience »

Great check-in service, great gym n pool services, excellent porter support from hotel to Nanka Express.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for choosing us and for taking your time to complete our online questionnaire. We feel very honored that we could receive many outstanding ratings from you and to know that you had an overall pleasant stay. Exceeding our guests expectations is our objective and we are determined to offering the best experience, therefore your positive comments will surely be an additional source of motivation for our team. Once again, thank you very much for staying with us and we look forward to welcoming you back for another pleasant experience. If we can be of any assistance, please do not hesitate to contact us at anytime. Kind Regards, Christophe Arts Director of Quality

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