Hotel - Swissôtel Merchant Court
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Swissôttel Hotel

Swissôtel Merchant Court

20 Merchant Road 
58281  SINGAPORE
SINGAPORE

4,802 reviews
TripAdvisor Rating Based on 4,802 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom

Leisure and activities

  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

  • 476 rooms
  • Crib on request
    • Emergency exit map
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,647 reviews

Our guest reviews for Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,802 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Prathap Business - 20/09/2017
« Awesome »

Breakfast Buffet is good. Rooms are clean. Near to Subway. Dinner Buffet are expensive.

AccorHotels certified review
Bombay G. Couples - 20/09/2017
« Very good »

It was very good! Staff was very helpful! Room was very good and clean! Location of the hotel was very central and very convenient!! We loved our stay at this hotel!

AccorHotels certified review
Fazal Business - 20/09/2017
« Good service but terrible products! »

Hi, I enjoyed the hospitality and especially bringing a cake on my birthday. Thank you for that:-) But the room was hot, not cleaned, bathtub wouldn't drain, bathroom light was broken, side tables were not cleaned and would not close. I was slammed busy with work and had little time to call and complain. If this is the type of room I receive being a top tier customer, then I may have to move my business elsewhere. Please fix and make your hotel worthy of its status!!

AccorHotels certified review
James E. Business - 20/09/2017
« Great full service hotel in a great location. »

I was very impressed by the Swisshotel at Merchant's Court. The staff was very helpful and accommodating. It was clear to me that they understood what it meant to provide the best possible customer experience. I was also impressed by the location. Just across the Singapore river from Clarke Quay you have access to dozens of great restaurants and shops within a 5 minute walk. I will definitely stay at this hotel again.

AccorHotels certified review
Ann Families - 20/09/2017
« Great Hotel »

Service and staff were wonderful, friendly and helpful

AccorHotels certified review
Marty L. Business - 20/09/2017
« A Frequent Guest »

Every time I stay at this hotel the service is exceptional. I travel for business and this trip my wife was with me and was impressed with the hotel and staff in every way. The front desk staff and the gentleman assisting with taxi service are such a joy to talk to!

AccorHotels certified review
Phillip W. Couples - 19/09/2017
« Nice Hotel with good facilities. »

Satisfied overall but could have done without the hassle of trying to manage an early check-in by pre-booking an extra night at the start of my stay(The only option I was given), which was then not tacked onto my original booking but allocated on a different floor. This was because the room rate for the extra night was for a better room than the original multi-night booking. Commonsense would indicate that changing rooms was a silly idea. The hotel should be more considerate regarding check-in times (3 pm is very late). At least my original room was upgraded and I got to stay in the better room for my visit, although as I have not stayed here before I don't know what the room difference actually amounted to other than the 10th floor offered a great view of Clarke Quay.

AccorHotels certified review
Janina Families - 19/09/2017
« Janina »

Wonderful experience

AccorHotels certified review
Gm Business - 19/09/2017
« Pleasant »

My stay was pleasant and comfortable. A very friendly and accommodating staff at all times.

AccorHotels certified review
Cliff S. Business - 19/09/2017
« A wonderful stay »

Stayed 6 nights for a business trip. The hotel's location was great with plenty to see and do in the area. Room was clean and well-equipped. The bed and bedding were comfortable. The staff were exceedingly friendly and efficient. I will be staying there again when I return to Singapore.

AccorHotels certified review
Lorna C. Friends - 19/09/2017
« Very enjoyable »

Fabulous, staff excellent, service was great. Fantastic location. I have stayed several times and it's like coming home.

AccorHotels certified review
John L. Couples - 19/09/2017
« Fantastic hotel »

We loved staying you on our way to the uk and on our return journey to Tasmania .We found the hotel to be of a very high standard and staffed by very friendly staff in all areas.We love Singapore and will definitely visit you again and recommend you to our friends . Thankyou for helping to make our holiday one to remember . Regards John and Christine L.

AccorHotels certified review
Philipjan Solo - 19/09/2017
« Comfortable stay and convenient location »

My stay was very comfortable and the hotel's location is very convenient with plenty of eateries close by.

AccorHotels certified review
Guna Solo - 18/09/2017
« Average »

For the higher price at least breakfast should have been provided.

AccorHotels certified review
Flower Couples - 18/09/2017
« flower »

great

AccorHotels certified review
Klaus H. Business - 17/09/2017
« I have no title - das, grandad, Ph.D. Psychology. CEO »

Wonderful

AccorHotels certified review
Gill Families - 17/09/2017
« Very Happy »

Excellent efficient and friendly staff Good choice of Restaurants excellent menu's friendly and helpful staff Excellent room amenities

AccorHotels certified review
Anne Friends - 15/09/2017
« Excellent staff were so helpful »

Arrived early but meeet by a very helpful staff member who was able to allow us into our rooms early nothing was too much trouble

AccorHotels certified review
Joan A. Couples - 15/09/2017
« excellent »

friendly staff, lovely atmosphere, great food, and we enjoyed the extra perks with complimentary premium Internet, unlimited international calls and laundry.

AccorHotels certified review
Justin S. Friends - 15/09/2017
« Wonderful experience at swissotel merchant court! »

I stayed at Swissotel merchant court in 9/9-9/10. Althought it was just a single day, I totally satisfied with the hotel in overall. First, the receptionist who help checked-in(I can't remember her name) suggest the great upgrade option to help us and very nice, professinal in her duty. I sincerely want thanks to her. Room was very clean and comfortable, breakfast staff was also ver kind. Concierge desk(korean female staff) very helpful and kind to us. Also check-out process was very touched. I totally recommend this hotel to my friends and co-workers. Thaks for all.

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