Hotel - Swissôtel Merchant Court
Swissôttel Hotel Swissôttel Hotel

Swissôtel Merchant Court

4.0/5 5,540 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Conventions hotel
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Our rooms

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

  • 476 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 6,754 reviews

Our guest reviews for Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,540 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Australian V. Families - 11/07/2018 AccorHotels certified review
« The Swissotel was perfect. Great service, facilities and location. »

This was the second time my family and I stayed at the Swissotel Merchant Court. It meets all our requirements - excellent service, great location to shops, child friendly, clean, friendly staff, safe pool for children and amazing buffet breakfasts. We will be back. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Edwin R. Business - 11/07/2018 AccorHotels certified review
« Resource Planner »

My experience was great. The staff was also great in all they handle everything from the small stuff to the difficult. The amenities were also awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonymous Families - 11/07/2018 AccorHotels certified review
« Staff make all the difference »

The genuine warmth and hospitality offered from staff who treat my family like their own is always so welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

John Business - 11/07/2018 AccorHotels certified review
« Awesome Stay at Swissotel Merchant Court »

Hotel is well clean , bed are good to sleep and thanks for good coffee complements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

G Families - 10/07/2018 AccorHotels certified review
« Flexible stay! »

Flexible staff and arrangements pre- and past check out. Nice pool and spa arena and delicious breakfast. Menu at Blue Potato boring (oh, why o why all the fries?!) and extremely expensive for ordinary food (ok food, but not good enough due to price)

Merlene W. Friends - 10/07/2018 AccorHotels certified review
« Our stay at Swissotel »

Have loved staying here but this time it was a little disappointing as we had no nice view whatsoever. Our door looked out onto cement with a building right in front. The first time we stayed we had a view of Clarke Quay and the second time a view of a garden and lovely fish pond. But this time just cement.

Anonymous Business - 10/07/2018 AccorHotels certified review

The stay was pleasant however you shouldn't require to take a nightly incidental deposit as large as you do. It's infuriating. Many hotels take far less, in fact, some take $1 per night which enables them to access the relevant amount upon check out regardless if it's more.

N. U. H. Business - 10/07/2018 AccorHotels certified review
« it was very comfortable »

The over all stay was comfortable, the staff was friendly and the location is central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Nick D. Business - 10/07/2018 AccorHotels certified review
« Great hotel in a great location »

No issues at all, very clean and the close proximity to Clark Quay and China Town is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. D. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Anonymous Business - 10/07/2018 AccorHotels certified review

Nice room - a bit dissappointed that the breakfast that was ordered through my travel agent was not registered. Looking forward to NeXT stay!

Chris Friends - 10/07/2018 AccorHotels certified review
« An excellent experience. Everyone was very friendly, helpful & professional »

The gym is very well equipped with modern equipment making my workout an enjoyable experience. The hotel is very family friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. F. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Cintia Families - 10/07/2018 AccorHotels certified review
« Good »

We spent a good time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us. My team and I are looking forward, dear Ms. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Greg S. Couples - 10/07/2018 AccorHotels certified review
« Pleasant stay »

We felt some of the staff were not friendly

Wade Business - 09/07/2018 AccorHotels certified review
« One of the most clean, comfortable and convenient places to stay in Singapore. »

Overall, I had a great stay and the hotel does a fantastic job. I would like to see more storage space for clothes in the hotel room, as the room was much smaller than what I’ve had previously at Swissotel. There is essentially no place to put folded clothes. Also, it would be helpful if the launderette is monitored more closely, as people tend to put their clothes in a washer or dryer and then leave for unattended for extended periods of time.

Sonia Business - 09/07/2018 AccorHotels certified review
« Clean and refresh. I enjoyed my stay very much. . »

Clean and refresh. I enjoyed my stay very much. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L. Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the allocation of room on a higher floor, your booking was for the Premier room category and these rooms are located on floors 2-5. Thank you for your understanding. You may want to book a Swiss Advantage (level 6-10) or Swiss Executive (level 11,12) room for your future stays. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Scott Business - 09/07/2018 AccorHotels certified review
« Refreshing Respite »

Refreshing respite from a long business trip. Everything was excellent from the friendly staff to the clean, we appointed accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Tracey H. Business - 09/07/2018 AccorHotels certified review
« Fantastic as always! »

I always enjoy my stay at the Swissotel Merchant Court! Staff are extremely friendly and helpful, the communal areas and rooms are immaculate and the turndown service is just a great added touch. As I travel frequently for business alone as a woman I feel so safe and comfortable. The business lounge is amazing and a great place to do business without having to sit in your room although the room desks are fantastic! I just hope that now Swissotel is under the Accor brand the standard doesn't drop. I use Novotel less and less due to falling standards and uncleanliness. The Swissotel is a premium hotel and I certainly hope it stays that way and maintains it's high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have exceeded your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Sisi Solo - 09/07/2018 AccorHotels certified review
« lovely hotel »

location is perfectly next to Clark Quary, easy access to all kinds of food, and the metro station as well. Just the center of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Karen W. Couples - 09/07/2018 AccorHotels certified review
« Excellent customer advisory service »

The hotel staff is welcoming and check-in was very efficient. The help desk staff especially Lydia (Tong?) were patient and very helpful in all ways. Being given a two later check out was greatly appreciated. The entire experience in the hotel was very positive and we're certain to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Lydia have met your expectations. I have happily shared your praise with her, who, of course, is most encouraged by your positive feedback. My team and I are looking forward, dear Ms. W. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

Hnakagaw2000 Families - 08/07/2018 AccorHotels certified review
« Good hotel »

my family had super good stay at Swissotel. Thank you for all your support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. N. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

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