Hotel - Swissôtel Merchant Court
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Swissôttel Hotel

Swissôtel Merchant Court

20 Merchant Road 
58281  SINGAPORE
SINGAPORE

4,579 reviews
TripAdvisor Rating Based on 4,579 reviews
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From 251.00 SGD Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom

Leisure and activities

  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

  • 476 rooms
  • Crib on request
    • Emergency exit map
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,933 reviews

Our guest reviews for Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,579 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Yen Families - 23/07/2017
« A very comfortable stay »

The room facilities, room service and pool were great

AccorHotels certified review
Ap Business - 23/07/2017
« Mr »

Decent hotel, nice rooms but bathrooms are too dark.

AccorHotels certified review
Tonie Families - 23/07/2017
« Great location, friendly helpful staff »

Loved our stay, this was our first visit to Singapore and was recommended this hotel by a friend. Great location, MRT just next door and so easy to use. Hotel staff especial Allen were so helpful. Rooms are great size and the use of mobile phones is a brilliant idea. Pool area is nice but need more deck chairs, although not much space for more. Overall loved the hotel.

AccorHotels certified review
Oussama Business - 23/07/2017
« Good hotel »

Good Hotel nice place

AccorHotels certified review
Robert Couples - 22/07/2017
« From the moment of arrival it was a very enjoyable 7 days. »

Your total staff were very welcoming & extremely helpful & caring during our stay, quite client focussed. The atmosphere was comfortable, tasteful & modern. Amenities were very clean & comfortable and serviced several times daily. The executive lounge was very well received by us. The food was excellent & timely when ordered. The in room smart phone including free calls was a very good surprise. All requests were met without delay.

AccorHotels certified review
Hs T. Business - 21/07/2017

Cleaniness, design, location, customer service of the hotel ate exerllent.

AccorHotels certified review
Ilka Business - 21/07/2017
« wonderful »

very good service, clean and pleasant room, clean and relaxing pool area, fantastic breakfast. What I extremely appreciated:as my flight was only at night, Swissotel took care of my luggage for the day and although I checked out in the morning I was offered to take a shower in the evening before my flight. Thank you sooo much.

AccorHotels certified review
Cindy Friends - 21/07/2017
« Great place to stay »

Excellent - everything I need and more!

AccorHotels certified review
Gracyb Families - 21/07/2017
« Looking forward to come again to swissotel. »

Excellent from arrival to check out. Thank you for our wonderful stay.

AccorHotels certified review
Amy Families - 21/07/2017
« Warm, friendly and delightful team »

From the time we arrived to the time we left Swissotel Merchant Court, we were treated amazingly. The hotel, upon finding out my son was celebrating his 12th birthday during our stay, organised for a birthday cake to be sent to our room which was such a lovely touch and very memorable. The executive lounge team were simply gorgeous, especially Han and his female counterpart (we didn't get her name) and so delightful to the 3 of us, which as a single mum travelling with her children, was really lovely. The room was lovely and clean. The breakfast at Ellenborough Market was fantastic with so much variety and such wonderful food quality. My boys in particular loved Colin who would cook their morning omelettes. We will be back!!

AccorHotels certified review
M.everett Couples - 21/07/2017
« Pleasant, helpful staff, comfortable accommodation and close to many attractions. »

I have a couple of concerns mainly associated with dining experiences at the hotel. Firstly staff need to know that a cup of tea made with loose leaf tea leaves and/or teabags require BOILING water - our tea each breakfast was horrible. Secondly but more importantly buffets and children need RULES. Watching some of those children at breakfast running among hotel guests who were carrying their meal back to their table, picking food up and putting it back, piling up their plates with food some would waste, overfilling their plates and spilling glasses and or cereal bowls. Children need to be supervised by their parents - some were so little they couldn't even see into the hot bowls! Maybe children need their breakfast put on the table for them. Another bugbear is the toaster - scary when kids put the tongs into an electric machine!

AccorHotels certified review
Pedro W. Families - 21/07/2017
« Warm, friendly and relaxing  »

The duty manager, Ms Maria, solved our problem throughout the stay at Merchant Court. We will be back. Thanks Maria. Even the door man or porter were helpful and friendly.

AccorHotels certified review
James Couples - 21/07/2017
« Very satisfied in every respect  »

Great location, comfort and service

AccorHotels certified review
Yu P. W. Business - 21/07/2017
« Wonderful Stay »

The hotel provided the good place and services for traveller feeling excellent experiences at the stay moment.

AccorHotels certified review
Sailaja Families - 21/07/2017
« Wonderful stay »

Love the spacious rooms and the hospitality of the managers too. Thank you for accomodating our breakfast request. There was a small safety threat in the room, but it was taken care of, very soon. Appreciate the quick response and the lengths you went to, to make our stay comfortable.

AccorHotels certified review
Anonymous Families - 20/07/2017
« small bed »

not good enough for family trip

AccorHotels certified review
Patrick C. Families - 20/07/2017
« Great stay - nice tidy clean hotel well located »

Staff were excellent

AccorHotels certified review
Eric W. Business - 20/07/2017
« Wonderful »

Front Desk office is warm and friendly. Facilities is good.

AccorHotels certified review
Lesley Business - 20/07/2017
« A wonderful experience. »

The hotel was extremely well appointed and very comfortable. The staff were helpful and very respectful. The central position of the hotel made dining, shopping and sightseeing easy for us all. Thank you.

AccorHotels certified review
Kaylener Couples - 20/07/2017
« Wonderful  »

The hotel was very clean. The staff were very friendly and helpful. We were able to check in early as we had an early flight. The complimentary mobile phone was such a helpful tool. We could book tours on it as well as access the internet away from the hotel. This meant we could access maps when out exploring the wonderful city as well as keep in contact with loved ones at home. The hotels central location meant we could walk to most places of interest. There is a MRT station right next to the hotel as well for venturing further afield. Would definitely stay there again.

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