Swissôtel Merchant Court 4 stars

TripAdvisor rating 4.5/5 6,241 reviews
Swissôtel Merchant Court
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Hotel extras

  • Ideally Located by Clarke Quay & close to Major Places of interest : Orchard Road, Chinatown

  • Resort-style Pool with Water Slides and an Outdoor Jacuzzi

  • Award-winning Restaurant serving Peranakan and International Cuisine & 24 Hour In-Room Dining

  • Award-winning Luxury Swiss Spa, Pürovel

  • Covered Parking free of charge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Leisure and activities
  • Swimming pool
  • Fitness Facilities 24h/24
  • Well-being
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Merchant Court

20 Merchant Road
058281
singapore
singapore

Tel: +6563372288

Fax: (+65)63340606

Contact email

Check-in from 15h00

Check out up to 12h00

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • By plane

    SINGAPORE CHANGI INTL APT  At 22km / 13.67 miles

GPS :1.2883, 103.8458

Our accommodations

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

Premier king

  • Max. number of persons: x3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Premier Twin

  • Max. number of persons: x3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Swiss Advantage Room King

  • Max. number of persons: x3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Swiss Advantage Room Twin

  • Max. number of persons: x3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Swiss Executive Room King

  • Max. number of persons: x3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Swiss Executive Room Twin

  • Max. number of persons: x3
  • Area: From 32
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Swiss Select Clarke Quay

  • Max. number of persons: x3
  • Area: From 42
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Premier Double

  • Max. number of persons: x4
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Premier King with Balcony

  • Max. number of persons: x3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Premier Double with Balcony

  • Max. number of persons: x4
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Swiss Advantage Room King Plus

  • Max. number of persons: x3
  • Area: From 38
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Swiss Executive Room King Plus

  • Max. number of persons: x3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Swiss Select Studio

  • Max. number of persons: x3
  • Area: From 43
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Executive Suite

  • Max. number of persons: x3
  • Area: From 113
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

BLUE POTATO

Type of cuisine: Thematic cuisine

The Blue Potato restaurant has a Western a la Carte menu with a selection of fine wines and beverages. It features an open grill kitchen by the pool deck providing an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELLENBOROUGH MARKET CAFE

Type of cuisine: International

Delight in Peranakan favourites, local delights and international cuisine at Ellenborough Market Café in the restaurant or outdoors along the banks of the historic Singapore River.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

Crossroads Bar at the lobby is ideal for a relaxing drink or a less formal get-together. Relax and unwind with a selection of Asian-inspired cocktails, wines, beers and juices.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 680 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 60 people

Find out more
Swissôtel Merchant Court Meeting Room

Our guest reviews for
Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,872 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

6,241 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Our best ever short stay.

Customer review rating 4.5/5

Mr T. I. Couples - 12/04/2019 AccorHotels certified review

We cannot find fault with this wonderful hotel. Great location (by the river) The most helpful and friendly staff, nothing was too much for them. The best breakfast selection we have ever seen. They seem to have thought of everything here, even a free mobile phone to use around the city. If we stay in Singapore,(great place), again it will be at the Swissotel.

Dear Mr. I., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. I. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

another quick two days

Customer review rating 4.5/5

Nicholas J. W. Business - 12/04/2019 AccorHotels certified review

Same as ever

Dear Mr. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. W. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Aura H.

Customer review rating 4.5/5

Aura H. Couples - 12/04/2019 AccorHotels certified review

Very nice room, comfort bedding , great customer service, and excellent location.

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Good hotel

Customer review rating 4.5/5

Anonymous Business - 11/04/2019 AccorHotels certified review

Happy with the hotel. Hotel restaurant/didning quite limited.

Dear Mr. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to “hotel restaurant dining quite limited”, I would very much appreciate to receive more details of us not delivering to your expectation in order for us to improve. My team and I are looking forward, dear Mr. W. to hearing from you and to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Wonderful, Clean and Satisfied

Customer review rating 4.5/5

Norlelah Couples - 11/04/2019 AccorHotels certified review

It was great we get to check in early 2hrs . Staff are courteous and overall stayed are wonderful.

Dear Ms. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

high grade hotel with good access to MRT

Customer review rating 4.5/5

W. S. C. Families - 11/04/2019 AccorHotels certified review

i like the location of the hotel, very nice room with nice coffee and tea. lots of bars and restaurants opposite to the hotel, have a night walk there felt good.

Dear Ms. W., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. W. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Lousy view...above lobby and looking into offices is our total view

Customer review rating 4.5/5

Yy Couples - 11/04/2019 AccorHotels certified review

Could it be that we booked thru hotel.com..that we ended up with no view, unless you call looking straight into the officebuilding is a view.

Perfect

Customer review rating 4.5/5

Mr J. T. Families - 11/04/2019 AccorHotels certified review

Fantastic stay. Great location, staff, food and hospitality. Highly recommended

Dear Mr. T., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Mr. T. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

An hotel located at the oasis of entertainment area Clark Quay bring to very much convenience.

Customer review rating 4.5/5

Gy Business - 11/04/2019 AccorHotels certified review

clean, quiet, nice coffee in room and good working desk.

good location. great place

Customer review rating 4.5/5

C. S. Business - 11/04/2019 AccorHotels certified review

the hotel is in a great location and is very comfortable. the staff are all friendly and very willing to help. facilities are good with nice gym and pool. if recommend staying here.

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

felt very much at home.

Customer review rating 4.5/5

K C. Business - 11/04/2019 AccorHotels certified review

Excellent location. Bright and spacious reception area that connects two F&B outlets (Crossroad bar and Ellenborough market cafe.

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Project manager

Customer review rating 4.5/5

Anonymous Business - 10/04/2019 AccorHotels certified review

Great staff Clean, comfortable rooms Great location

Amazing Hotel

Customer review rating 4.5/5

Martine K. Families - 10/04/2019 AccorHotels certified review

Having stayed at this Swissotel before, I can only recommend this outstanding hotel. The service, rooms, ambiance and especially the location, makes this a perfect get-away for anyone visiting this lovely City.

Dear Ms. K., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the coffee service, buffet food being cold and not replenished, and the unfriendly staff at the restaurant, this is not acceptable and I have taken these issues up with our Food and Beverage Manager for review and improvement. Thank you for highlighting this to me and I apologize for the shortfalls and the inconvenience and disappointment. I am delighted to learn that otherwise you had a pleasant stay with us and enjoyed the convenience of the hotel location. Thank you for recommending our hotel to your friends and family. Please be assured that it is feedback such as yours that enables us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. K. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

very good stay at the Swissotel Merchant Court

Customer review rating 4.5/5

Raviv Solo - 10/04/2019 AccorHotels certified review

excellent location excellent staff

Dear Mr. Y., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. Y. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Well fed and rested

Customer review rating 4.5/5

Anonymous Couples - 10/04/2019 AccorHotels certified review

We stayed for two short stopovers and the service was excellent. Our rooms were well furnished and spotless. Breakfast was very good and there was a large selection of food well cooked. The pool area was very clean and there were towels readily available. I used the spa and it was a very relaxing experience from experienced staff.

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Always good!

Customer review rating 4.5/5

Tony S. Business - 10/04/2019 AccorHotels certified review

I always have a good experience with you. Your staff are wonderful and the central location very flexible for me.

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I have taken note of your comment on the too cold air condition with our Chief Engineer. Thank you for your feedback. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Amazing!

Customer review rating 4.5/5

Anonymous Friends - 10/04/2019 AccorHotels certified review

My room was lovely and the staff were friendly and helpful, especially Aubrey in the Club Lounge who went out of her way to ensure I was well looked after.

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Aubrey have exceeded your expectations. I have happily shared your praise with her, who, of course, is most encouraged by your positive feedback. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt

Excellent service and hospitality

Customer review rating 4.5/5

Keith Couples - 10/04/2019 AccorHotels certified review

Attention to detail and staff friendliness was exceptional. Handy phone provided with the room for local an£ international calls was a huge bonus and benefit.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt
Customer review rating 4.5/5

Tatiana Families - 10/04/2019 AccorHotels certified review

Everything is well, thank you

Good location, welcoming staff.

Customer review rating 4.5/5

Anonymous Couples - 10/04/2019 AccorHotels certified review

Very pleasant stay. Comfortable, fresh, clean, spacious.

Dear Ms. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt
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