Hotel - Swissôtel Merchant Court
Swissôttel Hotel Swissôttel Hotel

Swissôtel Merchant Court

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4.0/5 4,959 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 187.50 SGD Non member rate
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

  • 476 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,161 reviews

Our guest reviews for Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,959 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
St Couples - 12/11/2017
« It was great »

I enjoyed my experience, it was great. However I was disappointed that I was overcharged for my stay and had to follow up when I came home to get a refund for the difference.

AccorHotels certified review
Julie H. Couples - 11/11/2017
« Lovely location, nice staff and nice room. We were only there for 1 night »

Lovely clean hotel in a fantastic location close to Clarke Quay

AccorHotels certified review
Walx Business - 10/11/2017
« Very impressed and satisfied. Hardware is good and the staff are excellent ! »

1.It's great to have room upgraded for the first night. Highly appreicated but just a bit disappointed when come back to stay fo rthe 2nd night. Just kidding and it's really excellent. 2.Everything is fine and very good. Just something can be improved when check out today. As I stand in front of the check-out counter, your staff went out in a sudden without telling me. Just left me stand there and I don't know what's going on. What should I do? Stay there or go to another counter?To be honest, that's embarrassed and disappointed because everything is so perfect at the beginning.Staff today also looks serious. 3.For breakfast, maybe the staff are too busy. Even I said I need coffee but still not available. The chefs should talk less in cooking. I saw the split when they are chatting. And, one of the omelette is is not omelette. That's completely the scrambled eggs. In general, I think everything is perfect and very good. But, something as described will impact the good image. Finally, the most impressed is : the excellent attitude of your staff in general. Thank you very much.

AccorHotels certified review
Panuttapun J. Business - 10/11/2017
« Miss »

good place

AccorHotels certified review
Carol B. Couples - 10/11/2017
« 2 night stsy »

Our bed was very comfortable but my husband woke up the first morning with a red rash, two days later I woke up with the same rash/bites. We have returned to Australia and are trying to recover from the bites.

AccorHotels certified review
J G. Couples - 10/11/2017
« Helpful when there was a problem »

They had excellent service when things went wrong like we had a water leak in the night that was annoying to sort out after a long tiring flight but we moved rooms and it was resolved. But we were annoyed as it was 1 in the morning and wAter everywhere

AccorHotels certified review
Annamma T. Families - 09/11/2017
« Very Good »

Good bed / Pillow, Clean room and toilets. Overall comfortable

AccorHotels certified review
A. Couples - 09/11/2017
« Perfect location »

Hotel was conveniently near MRT and shopping center with restaurants and shops. Check in and check out was smooth. Nice touch for receptionist to walk us to the elevators. Room was clean, quiet, and comfortable.

AccorHotels certified review
Annette D. Couples - 09/11/2017
« Wonderful hotel, perfect location. »

Perfect stay. We were met with a very welcoming reception and concierge and given very welcome cold towels and water, a lovely touch. Allan, the concierge delivered our suitcases within minutes and talked us through the room features. The room was clean, modern and comfortable and we got an upgrade to a river view which was perfect. We loved the handy phone - what a great idea. We found the restaurant staff less helpful than other staff in the hotel but our overall experience was excellent.

AccorHotels certified review
Adrienne H. Couples - 09/11/2017
« Two day stop over »

Amazing staff and service, quiet, exceptionally clean and a very relaxing and wonderful experience

AccorHotels certified review
Anonymous Couples - 09/11/2017
« Good Service and Friendly »

Had a great experience with SMC. Every staff greeted us whenever we walked passed, even at the corridor . Room condition was neat and nice. Service provided was good, staff were meticulous and attentive. Full of cheerful vibrant. Complimentary cake and a bottle of wine were given for birthday celebration, super touched for having such surprises.

AccorHotels certified review
Anonymous Couples - 09/11/2017
« Friendly, efficient and obliging staff. »

Very pleasant relaxing experience made very enjoyable by the competent friendly staff. Staff are always very eager to assist with any request to make your stay memorable.

AccorHotels certified review
Louretta S. Solo - 09/11/2017
« I have stayed at your hotel many many times and always love the experience. »

I just enjoy everything about the hotel and the staff are so obliging. Just love the location, food ,pool etc. Wouldn't stay anywhere else.

AccorHotels certified review
Hyung-jin J. Business - 09/11/2017
« Satisfied with service in general »

1. food: need to prepare for Korean/Japanese 2. fitness: under renovation 3. Sauna: no bath tub 4. Room: clean 5. internet: fast, good 6. People: generall kind 7. Others: thanks for preparing the birsthday cake, but I haven't received it.

AccorHotels certified review
Dr A. L. Business - 09/11/2017
« Way better than I was expecting! Thank you! »

I appreciated having a female member of F&B team deliver room service breakfast. The only thing I wished for was better lighting around the mirrors - most hotels have this problem. For female travellers, especially travelling on business, it's very difficult to apply make-up in poorly lit bathrooms. If you fixed this it would make Swisotel quite unique!!

AccorHotels certified review
Peter K. Families - 09/11/2017
« Good location »

Friendly staff. Good breakfast.

AccorHotels certified review
Anonymous Business - 08/11/2017
« Room renovations are excellend »

Excellent service and breakfast as always. The room renovation are very much appreciated!!

AccorHotels certified review
Veronica Couples - 08/11/2017
« Great hotel, great location »

Great hotel in a great location with great customer service. Very enjoyable stay. We have booked again for our return journey home.

AccorHotels certified review
Peter C. Friends - 07/11/2017
« Consistently high standard at the Swissotel Merchant Court. »

Have stayed at this hotel on a number of occasions and the standard is very consistent. The rooms are comfortable and sufficient room to relax and wind down after a busy day sightseeing or walking the city. I do like the addition of the mobile wifi phone for use while in the hotel and Singapore. The free telephone calls to selected countries are a terrific concept. As usual the breakfast option, is well worth the price and food is excellent. Check in was unusually slow and after a long flight, this needs to be refined to improve the process. I am critical of the swimming pool area, insufficient deck chairs for guests and the 'towel on the chair as a form of reservation by guests', should be stopped. Also, many guests with children bought blow up pool characters with them, they were very large and tended to get in the way when enjoying the pool.

AccorHotels certified review
Stephanie Families - 07/11/2017
« Great, accommodating staff »

Great experience. The room was clean, staff were great and concerns/issues/requests were dealt with immediately. Plus points for the Handy phone and the WiFi hotspot. Those two helped us a lot with navigating and searching for must-go-to places. Will definitely stay again.

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