Hotel - Swissôtel Merchant Court
Swissôttel Hotel Swissôttel Hotel

Swissôtel Merchant Court

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4.0/5 5,127 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 187.50 SGD Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness Facilities 24h/24
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

  • 476 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,769 reviews

Our guest reviews for Swissôtel Merchant Court

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 5,127 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lm Couples - 12/01/2018
« Very relaxing »

It was a pleasure staying at the Swissotel. The staff were wonderful. Breakfast was amazing. The rooms were lovely. Pool was great although we tried to go the pool a few times and had to leave as the sun beds were all taken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Chiesg Families - 11/01/2018
« The wet weather did not dampen the experience with the Hotel at all - ideal location, upgraded room, great staff, clean & comfortable! »

We spent the NY 2018 holiday at Swissotel Merchant Court. Perfect location! We were able to do lots of recommended activities as they are just nearby: Chinatown, Clarke Quay food tripping/shopping, River Cruise, National Gallery and Marina Bay Carnival. And with the added bonus of the upgraded room (thank you!), we were able to witness part of the NY fireworks from the room, no need to leave the hotel at all and be drenched in the rain! Staff are all pleasant & accommodating, rooms were clean & comfortable, great coffee (Nespresso) & tea (TWG) and was pleasantly surprised with the welcome note & fruit platter. My daughter had a great time in the pool, even with the drizzle and was little bit cold! For me, I chose to try the steam bath instead, which was in the Ladies changing room (very clean, with lockers, towels & toiletries provided). Overall, we enjoyed our stay and we'll definitely be back.. :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a wonderful stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. E. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Anonymous Families - 11/01/2018
« A scared night without sleep »

The 2nd night of my stay I had the most terrible experience ever in a hotel due to the never ending noise coming from my next room. The door of the next room are slashed every 10 minutes people crying, shouting coming in and out. I called hotel service but could not get their attention. The other day I asked your staff to change my room and upgrade, they did without asking any question. This night will remain as the most terrible night I spent in a hotel hopefully without repeating itself.

AccorHotels certified review
Sylvia E. Couples - 10/01/2018
« Beautiful great location »

We had a lovely room. Enjoyed Club Lounge. Breakfast was was excellent. Manager very professional with very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. E. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
C. Couples - 10/01/2018
« Overpriced and bad check in »

1. Over price hotel with no breakfast 2. Balcony room reserved with terrible view 3. Arrived at 3 for check in but waited till 4 to get the room. 4. Given complimentary drinks but no alcohol included. 5. Place looks old 6. Housekeeping didn’t fully TOP up everything. By choice only.

AccorHotels certified review
Lucas A. Couples - 10/01/2018
« Wonderful Staycation over the New Year »

Very kind and proactive staff, especially staffs at the reception area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
John Couples - 10/01/2018
« Average »

For a Hotel with a world wide reputation it did not come up to expectations. 1. Althought the room was well presented and a number of staff were very helpful, including room cleaners (very good and respectful), occasionally we met staff who were not. 2. For a top hotel basics could have been much better - using Nescafe instant coffee?! 3. Taking an extra $300 from our CC as a deposit after we had already paid $900 very poor AND than not instantly refunded. We were told it may take up to 10 days to reverse. We will not recommend Swissotel to our agent

AccorHotels certified review
Roberto Families - 10/01/2018
« Very good and high quality hotel with great service and location. »

Everything worked really well. Good service everywhere. Mai and Denise and co were suberb in the executive lounge. Nice pool, great location. Price/quality ratio is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Mai and Denise have met your expectations. My team and I are looking forward, dear Mr. L. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Sue H. Families - 10/01/2018
« Another wonderful stay, wish we could have stayed longer. »

We have previously stayed at your wonderful hotel and the high standards we experienced then continued once more on this visit. We cannot praise the staff enough for making our stay so memorable. The girls in the bar were always on hand to help and always smiling, no matter what the time. The reception and concierge staff were extremely attentive and saw to our every need with care and politeness throughout the stay. The staff and food in the restaurant were of an exceptional high standard and we were literally spoilt for choice in selecting our meals. Our rooms were cleaned and maintained every day to a standard you couldn't fault. Well done everyone. Our only problem this visit was our room location which was next to the lifts. Our stay was over the festive season so we did expect the hotel to be busier and noisier than our previous stay. However, the noise from other guests when using the lifts, during late evening and early hours of the day, was very disturbing throughout our stay (not just New Year's Eve). The guests were very loud, laughing and shouting at each other at full volume with no consideration to the rooms they were next to.......The room we had on our previous stay was at the end of the corridor so we did not have any problems with noise at all. Despite the noise though, we still had a wonderful stay and would certainly recommend your hotel to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the noise from the guests using the lift, I am very sorry for the disturbance. Thank you for recommending our hotel to your friends and family. I am delighted to learn that otherwise you had a wonderful stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Robert G. B. Couples - 10/01/2018
« Generally very good »

All round close to excellent and we would recommend Swissotel to others however it was soured by a single episode where we asked for two champagne glasses to be delivered to our room. We had a bottle of champagne and wanted two glasses so we could celebrate a special occasion. Despite promises that the glasses were on the way each time I called it took 4 requests and over one hour before we received the glasses in our room. After the third call we even had a man bring two ice buckets and two beer glasses. Maybe it would never occur if, like other hotels, you included two champagne glasses and two wine glasses in each room.

AccorHotels certified review
Alice S. Couples - 10/01/2018
« Perfect for Singapore »

We have stayed at the Merchant Court Swissotel on 4 or 5 occasions and it never fails to meet expectations. The location is perfect for a 1/2 night stopover. All the best attractions are walking distance and Clarke Quay is spitting distance. The service and staff are attentive and very friendly, and the breakfast is excellent. It seems to have had a refurb since our last visit and the rooms are very comfortable and contemporary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Yes, we just completed a full hotel refurbishment in September 2016. My team and I are looking forward, dear Ms. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Harcourt P. Families - 10/01/2018
« Excellent Service and comittment to travellers. »

Our group of 6 from Australia were blown away with the great service and respect shown to us at the Swissotel Merchant Court in Singapore. Their service went above and beyond anything we have experienced before. The breakfast was the greatest buffet we have ever had. The staff were extremely helpful in helping us to get taxis and explain to drivers where we wanted to go wherever there was a language barrier. We would definitely stay again if visiting Singapore and fully recommend the hotel to anyone going to Singapore

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Ariane H. Couples - 09/01/2018
« very agreable stay »

we had a excellent welcome at reception with a lady who was able to find us a nice room quickly and easily. We also enjoyed the location of your hotel and the swimming pool area. There are two little details that could have made it perfect: 1There could be a second chair in the bedroom as we were two persons. 2 For people like us it would have been preferable to have a shower rather than bath as it was quite high to get into the bath. But these are details that have not spoilt the quality of our stay!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. As for your feedback pertaining to the bath shower, I have taken note of your preference in your guest profile for a walk-in shower for your future stays. Also, I have taken note of your suggestion to have an additional chair in the room. Thank you for highlighting this to me and I apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Dion Families - 09/01/2018
« Great »

Was a great place to stay great restaurant and very friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mrs P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Sg Families - 09/01/2018
« Enjoyable experience in the heart of nightlife »

Speedy check out but took a while to check out The room was clean but parts of it was not properly maintained Nice gesture - the hotel provided a cake (generous portion) for my birthday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Gwee, Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with one aspect of your stay. As for your feedback pertaining to the check-out that took longer than expected, I am sorry for the delay and I have addressed this point with our Front Office Manager for improvement. Also, I have taken note of your comment on the room not properly maintained with our Executive Housekeeper and Chief Engineer. Thank you for highlighting this to me and I apologize for the inconvenience. The entire Swissôtel Merchant Court team joins me in congratulating you again on your birthday and wishing you many happy returns of this day. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Ms. Gwee to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Kaitsu Families - 09/01/2018
« Excellent service and facility »

Everything met our expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. V. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Firat Families - 09/01/2018
« Beklentimizin altinda. »

Location is the only one good thing to share as positive side of this hotel. After check-in,the first impression was not nice because of 2 giant cockroaches inside and by the water closet in the bathroom of our room.We had asked change the room with an upper floor one(our room was on 2nd floor) and the lady in the front desk found a smaller room on 5th floor. Cockroaches can not be big deal in southeast asia as I had worse experiences in Thailand before but honestly we weren't expecting them to see in Swisshotel at the very begining of our holiday. Breakfast would be more choiceful,especially cheese selection should be reconsidered for the European guests but overall it is ok. The swimming pool area is very small and number of sunbeds are not enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Duzgit, Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the cockroaches in the bathroom, this is not acceptable and I have taken this issue up with our Executive Housekeeper and our Pest Control department to ensure a thorough cleaning and treatment of the entire area. Concerning the insufficient sun loungers at the pool, due to space constraint we are not able to add on more sun loungers. Thank you for highlighting this to me and I sincerely apologize for the inconvenience caused. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. Duzgit to welcoming you again to Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Briella Couples - 09/01/2018
« Very enjoyable stay »

The hotel is in a perfect location, close to the MRT & popular tourist attractions. The staff were very friendly and our room was lovely with a great view and very comfortable bed. We wished we had booked to stay for more than 3 nights and will definitely stay there again on our next visit to Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. B. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Vijay Families - 08/01/2018
« Good hospilatity »

Stay was good with my family,but we were short of extra beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Krishnan, Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. The more I was concerned to learn that you were dissatisfied with some aspects of your stay. As for your feedback pertaining to the requested extra bed not being available during your check-in, while we always try to accommodate guest’s request, in times of high occupancy and due to the limited number of rollaway beds, it may not be available upon guest’s arrival. Regretfully there was no initial request for a rollaway bed. Also, I have taken note of your comment regarding the absence of a bidet in the bathroom. Thank you for highlighting this to me and I apologize for the inconvenience caused. Please be assured that it is feedback as yours enabling us to review our processes and standards and to continue in our aim of constantly meeting and exceeding our guests’ expectations. My team and I are looking forward, dear Mr. Krishnan to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

AccorHotels certified review
Angela Families - 08/01/2018
« Great location »

Wasn't able to enjoy all the facilities of the hotel given our evening arrival and early morning departure, but found everything satisfactory. Pleased to find check-in a smooth process given the literally last minute booking (i booked less than an hour prior to arrival as this was an unforseen stopover in Singapore in transit to another destination.) Location couldn't be faulted - close to nightlife and great restaurant options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt Be a member, live it well. Enroll to Swissotel Circle!

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