Swissôtel Merchant Court 4 stars

TripAdvisor rating 4.5/5 6,448 reviews
Swissôtel Merchant Court
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Hotel extras

  • Ideally Located by Clarke Quay & close to Major Places of interest : Orchard Road, Chinatown

  • Resort-style Pool with Water Slides and an Outdoor Jacuzzi

  • Award-winning Restaurant serving Peranakan and International Cuisine & 24 Hour In-Room Dining

  • Award-winning Luxury Swiss Spa, Pürovel

  • Covered Parking free of charge

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Leisure and activities
  • Swimming pool
  • Fitness Facilities 24h/24
  • Well-being
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel Merchant Court

20 Merchant Road
058281
singapore
singapore

Tel: +6563372288

Fax: (+65)63340606

Contact email

Check-in from 15h00

Check out up to 12h00

  • THE CENTRAL :   2,12,33,51,54,61 The Central

  • CLARKE QUAY :   North East (NE5) Clarke Quay

  • By plane

    SINGAPORE CHANGI INTL APT  At 22km / 13.67 miles

GPS :1.2883, 103.8458

Currently, close to our hotel

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 608 m

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 623 m

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 757 m

Mid-Autumn Festival

From 13/09/2019 to 13/09/2019

At 913 m

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 964 m

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 1.2 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 1.2 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 1.5 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.8 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 1.9 km

Our accommodations

The hotels 476 contemporary non-smoking guest rooms and suites offer free Wi-Fi and luxury accommodation to both leisure and business travelers.

Premier king

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Phone(...)

Premier Twin

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Advantage Room King

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Advantage Room Twin

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Executive Room King

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Executive Room Twin

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Select Clarke Quay

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Premier Double

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Premier King with Balcony

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Premier Double with Balcony

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Advantage Room King Plus

  • Max. number of persons: ‌3
  • Area: From 38
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Executive Room King Plus

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Pool side, River side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Swiss Select Studio

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Executive Suite

  • Max. number of persons: ‌3
  • Area: From 113
  • Views: River side, City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar(...)

Our restaurants and bars

BLUE POTATO

Type of cuisine: Thematic cuisine

The Blue Potato restaurant has a Western a la Carte menu with a selection of fine wines and beverages. It features an open grill kitchen by the pool deck providing an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELLENBOROUGH MARKET CAFE

Type of cuisine: International

Delight in Peranakan favourites, local delights and international cuisine at Ellenborough Market Café in the restaurant or outdoors along the banks of the historic Singapore River.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROSSROADS BAR

Photo non contractuelle / Strictly non binding

Crossroads Bar at the lobby is ideal for a relaxing drink or a less formal get-together. Relax and unwind with a selection of Asian-inspired cocktails, wines, beers and juices.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 680 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Swissôtel Merchant Court

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

11,148 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

6,448 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Value for money

Customer review rating 4.5/5

Chi Families - 15/07/2019 AccorHotels certified review

When we arrived at the hotel, a lady staff at check-in was very helpful and professional. The location of the hotel was convenient. Just a few steps to MRT. The room was clean (even it's an old building). I will stay here again.

Dear Ms. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com
Customer review rating 4.5/5

Jocelyn P. Couples - 15/07/2019 AccorHotels certified review

Staff were very friendly and helpful and rooms immaculate.

Dear Mr. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great service

Customer review rating 4.5/5

Thomasm Business - 15/07/2019 AccorHotels certified review

Always great service highly recommended hotel for business

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Nice

Customer review rating 4.5/5

Anonymous Couples - 15/07/2019 AccorHotels certified review

Good location . Well trained staff

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Very good

Customer review rating 4.5/5

Kerry C. R. Couples - 15/07/2019 AccorHotels certified review

Fantastic service from all the staff, nothing was too much trouble. We planed this trip for our 54th anniversary, and my wife's first time out of country. The hotel was recommended by our son who frequents the Merchant court for his company BHP

Dear Mr. R., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. The entire Swissôtel Merchant Court team joins me in wishing you again a very Happy 54th Wedding Anniversary and many happy returns of this special day. My team and I are looking forward, dear Mr. R. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great rooms, excellent location.

Customer review rating 4.5/5

Christine H. Friends - 14/07/2019 AccorHotels certified review

Thoroughly enjoyed our stay. Staff were very helpful.

Dear Ms. H., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. H. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Hotel staff and position was fantastic

Customer review rating 4.5/5

Jenny P. Families - 14/07/2019 AccorHotels certified review

First time to Singapore and it was made memorable because of this hotel and staff .. Allen was amazing and couldn’t do enough to make our trip run smoothly..

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by Allen have met your expectations. I have happily shared your praise with him. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great place to stay, staff were first rate, location perfect

Customer review rating 4.5/5

Martin S. Families - 14/07/2019 AccorHotels certified review

We had a four week holiday encompassing the UK and Singapore, and while we have stayed in Singapore a number of times in many hotels, this has been the best experience so far. Staff were extremely helpful, the rooms were a good size, clean and well provisioned. The location was perfect for us and I would particularly like to acknowledge the concierge Allen. He was invaluable at suggesting places to visit, the transport options available, and places that I'd never visited or thought of visiting before. On my morning runs he made sure I was provided with a bottle of water pre and post run. And he made every effort to make sure our 4 year old felt comfortable. The pool was a good size with a pleasant view and just the right facilitiies for small children. I would have given 10 out of 10 but for the access to the bath/shower where the glass screen was not fully movable so it was hard to bath a 4 year old. Thanks

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. Concerning the access to the bath/shower and the bed type, I have taken note in your guest profile of your preference for a room with a walk-in shower and a King bed for your future stay. Thank you for highlighting this to me and I apologize for the inconvenience. I am delighted to learn that otherwise you had a pleasant stay with us and that the facilities and service rendered by our team, especially Allen have met your expectations. I have happily shared your praise with him. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great location service room and food

Customer review rating 4.5/5

Dietmar S. Couples - 14/07/2019 AccorHotels certified review

From the minute we arrived got helpful and friendly advice about how to get around Singapore even away from mainstream tourism. Allen went out of his way to load abs on my I phone determination got us there. Special thanks Clean rooms with great view. Definitely see you again Cheers Didi

Dear Mr. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team, especially Allen have met your expectations. I have happily shared your praise with him. My team and I are looking forward, dear Mr. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Could and should have been better

Customer review rating 4.5/5

Simon Business - 14/07/2019 AccorHotels certified review

Very friendly and efficient staff and a convenient location, unfortunately let down by extremely loud night noise from Clark Quay. Not a particularly light sleeper, but disruption beyond 2am is unacceptable. Better glazing on facing rooms would help considerably.

Central and comfortable

Customer review rating 4.5/5

Anonymous Families - 14/07/2019 AccorHotels certified review

This Hotel is comfortable and very well situated in Singapore. Easy to get anywhere from here. Nice pool, nice breakfast (though the coffee is disappointing and the buffet repetitive). We enjoyed the bedding and amenities. The only thing it lacks is a Bluetooth printer so guests can print their own things. Having to mail the staff to do this is annoying.

Comfort and courtesy

Customer review rating 4.5/5

John A. F. C. Couples - 13/07/2019 AccorHotels certified review

Very comfortable and all staff were courteous and helpful

Dear Mr. C., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. C. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Singapore Short Stay

Customer review rating 4.5/5

Karen P. Couples - 13/07/2019 AccorHotels certified review

Very comfortable 2 night stay in a quiet well appointed spacious room. Staff were very pleasant and helpful. Excellent city location by the river which lights up at night with restaurants. Public transport and train station nearby.

Dear Ms. P., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. P. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Very comfortable and accommodating. Also great location and pool.

Customer review rating 4.5/5

Sarah Families - 13/07/2019 AccorHotels certified review

Very comfortable and accommodating, staff were always very helpful and friendly whenever we needed anything. Such a great location right across from Clarke Quay and next to the train station and China Town. The pool was very good - very relaxing, warm water and clean.

Dear Ms. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Happy stay in Singapore

Customer review rating 4.5/5

Mollie Couples - 12/07/2019 AccorHotels certified review

Charming staff and feeling welcome at the Swissotel merchant court was a delight. outstanding service, great location and lovely poolside area.

Dear Ms. S., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Ms. S. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

3D2N return stay with Swissotel Merchant Court

Customer review rating 4.5/5

M. Couples - 12/07/2019 AccorHotels certified review

As always, I felt welcome returning to Swissotel Merchant Court, right from the check-in at the hotel lobby till the breakfast and evenings at the executive lounge. Having the additional touch of a turndown service was simply remarkable.

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Room Service can be better

Customer review rating 4.5/5

Anonymous Couples - 12/07/2019 AccorHotels certified review

Checked in process was satisfactory. Ordered a bucket of ice and 2 wine glasses for room service. Took 2 different people to deliver at different times despite making in one request. Service staff standard can be improved.

Ideal location, thoroughly enjoyed our stay with you and your friendly and obliging staff, Thank You.

Customer review rating 4.5/5

Barry A. M. M. Couples - 12/07/2019 AccorHotels certified review

your location was central for us as we enjoyed walking to the attractions that we wanted to visit. we enjoyed having our breakfast outside every morning, with the staff being attentive and the food selection amazing. It was great having our room serviced every day and the laundry facility available which wasn't on a first stay with you 8 years ago.We really enjoyed your hotel and would thoroughly recommend it every body.

Dear Mr. M., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. Thank you for recommending our hotel to your friends and family. My team and I are looking forward, dear Mr. M. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

Great

Customer review rating 4.5/5

Ian Couples - 12/07/2019 AccorHotels certified review

Comfortable

Dear Mr. A., Thank you very much for taking the time to participate in our online guest satisfaction survey. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service. At Swissôtel Merchant Court Singapore, we aim to bring quality to our guests’ lives. I take your positive remarks as a reward for our efforts, but also as a challenge, to keep striving for excellence. I am delighted to learn that you had a pleasant stay with us and that the facilities and service rendered by our team have met your expectations. My team and I are looking forward, dear Mr. A. to welcoming you again at Swissôtel Merchant Court, Singapore. Best regards, Rainer Tenius General Manager Swissôtel Merchant Court, Singapore 20 Merchant Road | Singapore 058281 Tel: +6… | Fax: +6… ra… | www.swissotel.com/singapore-merchantcourt | www.accor.com

My first experience

Customer review rating 4.5/5

W. S. Y. Families - 12/07/2019 AccorHotels certified review

clean room, friendly service and good location. The shower water is not strong enough that you can enjoy a good shower. Basically we Asian do not really enjoy bath tub. Perhaps the hotel can include a request for shower or bath tub. The buffet dinner we have over at your restaurant was good and the food served has a lot on local delicacies. Your bell boys at the door are very helpful and informative in giving us the directions to places we want to go. Thank you

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