Hotel - Swissôtel Makkah
Swissôttel Hotel Swissôttel Hotel

Swissôtel Makkah

4.4/5 2,934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Parking - Valet On Request
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Classic Room - The spacious and stylishly-designed Classic Room exudes an air of elegance and tranquillity that charms the most discerning guest.Our Classic Room promises to delight both leisure and business guests with a melange of amenities and warm service.

  • 1,487 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Baby bed
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,934 reviews

Our guest reviews for Swissôtel Makkah

100% genuine reviews from our guests

Find out more
Sarah A. Friends - 17/09/2018 AccorHotels certified review
« Always wonderful »

Everything is nice staff are kind, but the AccorHotels has zero points in my records!! even though i asked mr mohammed to check why it doesnt count my stays , but still i have no feed back

Norazida Couples - 17/09/2018 AccorHotels certified review
« Excellent »

Great service and good location which is nearby to Masjidil Haram

Ms N. Couples - 07/09/2018 AccorHotels certified review
« Great! Thanks to Manager Khalid Junaidi. »

Everything was great. Thanks to Manager Khalid who understood our needs. Arabian staff didn't help. Cleaning staff was great too. Thanks to Asian!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurlyana H., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ahmed A. Families - 11/08/2018 AccorHotels certified review
« HEAD OF ENGINEERING ADVISER »

SO NICE THANKS A LOT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal Ahmad A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdullah M. Families - 03/08/2018 AccorHotels certified review
« Dr »

Overall was OK except for the restaurant it’s disscussting very very bad food, there was no omelet table even, cleaning was not expected below standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Suhail A. Families - 02/08/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suhail A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Faleh Families - 01/08/2018 AccorHotels certified review
« A. »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faleh A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

افضل ف. ع. ا. Friends - 28/07/2018 AccorHotels certified review

fast check in and check out very close to Haram

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeid Mohamed A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mahmoud F. Families - 28/07/2018 AccorHotels certified review
« Our Unrah trio »

Nice hotel and very close to Haram.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahmoud F., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S.ak Friends - 26/07/2018 AccorHotels certified review
« Wonderfully amazing »

all my visits were amazing and inshAllah ill remain a loyal costumer , i love the place and i have to say the staff are always wonderful helpful and friendly , thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hatem A. Families - 24/07/2018 AccorHotels certified review

It was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hatem A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sukran Families - 23/07/2018 AccorHotels certified review
« Excellent services »

The reception staff were very help full and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aishah T., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Aladnany Families - 23/07/2018 AccorHotels certified review
« Great location »

The room were cleaned very close to Haram with easy access to the lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed T., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammed A. Families - 17/07/2018 AccorHotels certified review
« Everything was not good »

My sory with you , I came at 10:30 am and they let me stay till 5:30 pm , than I rent 3 room they give me 2 room, anyway the bad hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the Swissôtel Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Muhammad R. Families - 17/07/2018 AccorHotels certified review
« Staffs were great »

I had stay in most of the hotels in Zam Zam tower (Raffles,Pullman,movenpick and fairmont) none of them can beat your staffs hospitality.Even we were tired after Al Haram(mosque) once we walked in back to the hotel we felt fresh again thank you to all the staffs.It is like staying in a 7 star hotel. We definitely will return back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad r., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hendi H. A. Couples - 16/07/2018 AccorHotels certified review
« My stay was good . »

Hotel was very good..I noticed there are ashortage of geust care materials .also the water heater(boiler) is very low class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendi H., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thank Y. Families - 15/07/2018 AccorHotels certified review
« Thank y. »

Free parking, reception staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad Q., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 15/07/2018 AccorHotels certified review

TheManeger and his team was very polite and understands the needs of customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fatmah A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thanks A. Families - 11/07/2018 AccorHotels certified review
« Thank you for the excellent services »

Room was on good condation, fast chrck in and check out the staff were very helpfull, the price was good with complementary breakfast buffet and hight speed internet, will visit swissotel makkah again very soon inshallah

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abeer Mohamed A., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdelaziz Families - 10/07/2018 AccorHotels certified review
« Too busy to offer an excellent service »

The overall is definitely good. But the hotel is busy and overcrowded to the extent it can not offer an excellent service. Elevators is a nightmare. Our Luggage were left at thr entrance for 4 hourse without being moved to our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdelaziz N., We very much appreciate your comments regarding your stay at the Swissôtel Makkah. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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