Hotel - Swissôtel Makkah
Swissôttel Hotel Swissôttel Hotel

Swissôtel Makkah

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4.3/5 1,613 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Parking - Valet On Request
    • Well-lit parking
  • 1 restaurant(s)
  • 1 bar(s)
  • 1 meeting room(s)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Parking - Valet On Request
    • Well-lit parking

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Classic Room - The spacious and stylishly-designed Classic Room exudes an air of elegance and tranquillity that charms the most discerning guest.Our Classic Room promises to delight both leisure and business guests with a melange of amenities and warm service.

  • 1,487 rooms
  • Crib on request
    • Emergency exit map
    • Crib on request
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,613 reviews

Our guest reviews for Swissôtel Makkah

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Fahad Families - 13/10/2017
« Good but need improvements »

It was good. But a lot of improvments need to be done on wifi, breakfast buffet, etc...

AccorHotels certified review
Haya Solo - 12/10/2017
« Worst stay ever »

Check in on the website is 4 pm but at the hotel is 5 pm Waited in a very long line to get in room view was not as promised and does not worth the payment i made very bad service from the reception and one of the workers asked me if he can use the phone in my room while i was there!! bathroom had no bathtub food was very bad and disgusting I had to carry my bag and walk several meters to the car because reception wont help me because i just checked out

AccorHotels certified review
Naimah Solo - 12/10/2017
« Okay »

The breakfast was very good except the sweet. The room view was not what I wanted. I booked haram view and the first 2 days was not good view at all. I changed my room 3 times till they give me better room. I see some different in the room for example the slippers, toothbrush . Shaver. Was not available in some rooms. Depends on the house keeper. It was better 4 years ago

AccorHotels certified review
Abdulla Couples - 12/10/2017
« amazing »

I really like it .. nice place and very nice view..

AccorHotels certified review
Ali Families - 11/10/2017
« Perfect stay »

One of the best hotel in Makkah .close from the Haram .clean . Nice breakfast.

AccorHotels certified review
Faris T. Couples - 11/10/2017
« The worst visit was the last time I Lost my flight because of the stupid system »

I faced a lot of issues when I was staying at this hotel. My room was in floor 43, and more than 3 times the access card doesn't work. Friday was the day to check out at 2:00pm, the elevator was very crowded, it tool more than 25 mins to go to my room, when I arrived there the card as usual don't work, I asked the room service to open the door because I want to take my luggages due to my back flight, he said sorry I can't help you. I was forced to go to resection again and it took 25 mins. I was very hurry to catch my flight from Jeddah. Finally I lost my flight & paid another ticket because of this hotel. I tried this hotel more than 4 times, but now this is the last.

AccorHotels certified review
Fadi Families - 05/10/2017
« It was awesome. »

The experience was good enough to stay again and again. It was immensely pleasurable.

AccorHotels certified review
Bandar B. Families - 03/10/2017
« every thing is great »

excellent services provided... reception employees are too friendly ... clear room... well done dinning ...

AccorHotels certified review
Muhammad I. S. Families - 03/10/2017
« It was good but size of the bathroom was slightly smaller. »

Room was neat and clean but bathroom size was small. Fridge provided in the room was inadequate for the family.

AccorHotels certified review
Mohamed S. Families - 03/10/2017
« Alhamdulillah »

Excellent location, comfort, breakfast & housekeeping. I would love to rate it 10, but due to some staff rude behaviour I am little disappointed.

AccorHotels certified review
Alifeagain Families - 02/10/2017
« Good trip but need to be more organized »

Staying is good. Room is ok but reservation team didn't prepare the room as asked before arrival

AccorHotels certified review
Majed Solo - 30/09/2017

It is a good location ONLY (close to Haram).

AccorHotels certified review
Ahmed T. Families - 30/09/2017
« A lovely hotel..! »

I was extremely happy & satisfied with everything. The only issue was the temperature of the shower water. It was a bit cold..!

AccorHotels certified review
Essa A. B. Couples - 27/09/2017
« THe best place to stay »

excellent staffs, all are performing the same and clearly shows how much they are committed to their job. beautiful Hotel, unbelievable "Full Ka'aba View", breakfast was too good. absolutely clean and managed very well. lots of choices for food around the palace. will tell everyone to choose this hotel.

AccorHotels certified review
Dr. H. Families - 26/09/2017
« No Parking »

There was no parking available (which was one of the main reasons i booked the hotel), and had to park the car at a very far parking lot, with no shade (under the sun), and to reach the car, or come back to the hotel, i had to pay 30 riyals for a taxi...

AccorHotels certified review
Z. Families - 26/09/2017
« I am satisfied with the behaviour of the reception, room (but not the TV for the kids), proximity to the haram. »

Satisfied; but two things (1) The behaviour of the Engineer who came to fix our TV was impolite and lazy - I did not expect it in such a hotel. (2) The bathroom apparatus should be checked for efficiency before you allow somebody to check in (3) Please allow FRESH meat in the breakfast for the kids

AccorHotels certified review
Rakan Families - 24/09/2017
« Neither »

The lamp that fell next to my daughter ruined my experince. I have never visited a hotel with this kind of negligence regarding customers safety. Who would dare to let a broken lamp, held by a duct tape in a customer room having a 3 years child.

AccorHotels certified review
Sultan Families - 22/09/2017
« Swissotel is the fantastic hotel »

This was my third experience in swissotel Makkah and it was very good. The bedrooms and bathrooms were so clean and comfortable. The service of hotel, laundry, and food were very nice. The lobby staff were kind and nice. I wish come again!

AccorHotels certified review
Yousef M. Families - 20/09/2017
« very good »

you have good service , the only comments not related to the hotel but related to service of transportation when I need some one to pick-me-up from hotel needs long procedure and you may loss , because the one who take or give permission is not in mode I recommend to build procedure who to allow someone enter area of hotel and give service of transportation to your customer

AccorHotels certified review
Mohammad R. Couples - 19/09/2017
« Satisfied »

Improvement in dining

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