Hotel - Swissôtel Lima
Swissôttel Hotel Swissôttel Hotel

Swissôtel Lima

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4.7/5 1,451 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Fitness centre
  • Massage
  • Tennis

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Our rooms and suites have large marble bathrooms, minibars and coffee making facilities. In addition, we offer several pillow options according to the tastes of our guests. In the same way, the hotel has rooms for guests with physical limitations.

  • 345 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,451 reviews

Our guest reviews for Swissôtel Lima

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Rodney D. Business - 12/02/2018
« very nice »

Hotel was very nice and the room was great along with the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rodney D., Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comments with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissôtel Lima. We look forward to serving you again soon Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Mark Couples - 06/02/2018
« A Superior Hotel »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.: Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comment with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissôtel Lima. We look forward to serving you again soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Guillermo Business - 04/02/2018
« Excellent service »

Everything OK, and the best of everything is the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Figueroa, We are so please to hear that you had a fantastic stay with us. We are all about Satisfaction Guaranteed and we will let our team members know that they helped make your visit great! Our recruitment process was very intense and we hired the best of Lima. Our team has truly become one solid family working together to deliver the company´s promise of ensuring that every guest feels cared for, valued and respected. We are thrilled to know that we exceeded your expectations Once again, thank you for your review and we look forward to welcoming you back again in the near future. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Anonymous Business - 02/02/2018
« Great Hotel, great experience. »

The service was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mercado, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Thomas A. Friends - 01/02/2018
« we had a great stay and meal at your hotel »

relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas A., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Wendy Friends - 31/01/2018
« Fantastic »

Beautiful Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comments with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissotel Lima. We look forward to serving you again soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Fred V. Couples - 29/01/2018
« Mr. Fred v. »

10 days stay , I would have preferred a higher floor with a view of San Isaodro . This is the only place we are staying in a six week travel that charges for wifi , don't know why .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. v., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Please let us know in advance when you are planning to visit Lima and we will do our best to have a high floor room for you. As per Wifi, it will be our pleasure to enroll you to the Swissôtel Circle membership (free) and every time you stay at any Swissôtel Hotels & Resorts around the world, you will have free internet access, you just have to agree to be enrolled. We do hope you will have an opportunity to visit Lima soon and stay with us again. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Joseph R. Business - 24/01/2018

The Hotel and Staff were terrific. Unfortunately I was very disappointed With the Gym. The main reason on come to Swiss Hotel while I’m Lima was it had the best In house work out facility (Gym) in Lima. I had to go out of Hotel to a Gym. I switched from Country Club to Swiss Hotel because of your work out facility. Thanks for asking. Joe Tosenheck

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., We appreciate you have taken the time to let us know your comments about the service of our hotel, your opinion is very valuable as it encourages us to continue doing our best to provide the best service. We are glad to know that you liked the hotel and our staff and also appreciate that you consider our Gym as the best in Lima. On the other hand, we understand that work out facilities is a very important aspect when you choose the Swissotel as your place in Lima, for that reason, it is very necessary to carry out some maintenance work in order to improve our service. Please accept our apologies for any inconvenience we may cause. I hope we have the opportunity to have you back at the hotel and to offer you the Gym facilities in the regular basis. We appreciate your understanding. Kind regards, Miguel Toullier Health & Spa Chief Sincerely,

AccorHotels certified review
Sara Couples - 23/01/2018
« A wonderful stay in a beautiful modern hotel »

We had a wonderful time! The room was amazing, the bed was incredibly comfortable (we're going to buy pillows from Plumas in the future!) We had nice drinks in the bar the night of our stay and a lovely breakfast the next day. We wanted to use the pool and hot tub, but there just wasn't time. We'll just have to come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do hope you will have an opportunity to visit Lima soon and stay with us again. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Anonymous Business - 21/01/2018
« Estupendo »

Excelente atención

Our hotel has responded to the review
Our hotel has responded to the review

Estimada señora Rodríguez, Es muy gratificante recibir comentarios como el suyo que resumen tan bien su experiencia con nosotros. Todo el personal se esfuerza realmente en dejar un recuerdo imborrable en cada uno de nuestros visitantes, en este caso se logró el objetivo y eso nos satisface. Muchísimas gracias por su preferencia y recomendación a futuros viajeros Atentamente, Ana Maria Prias Asistente del Director de Operaciones

AccorHotels certified review
Daniele B. Business - 21/01/2018
« Below expectations »

Underwhelming from beginning (poor checkin) to end (poor quality room)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Blasi, My name is Lynn Achtar, I am the Front Office Manager at Swissotel Lima. I take this opportunity to thank you for taking the time to answer our survey. We value this information as it helps us to improve our service, please accept my apologies for the inconveniences you experienced during your check in time, this is clearly not the kind of memory we want our guests to have of our hotel. I am sorry. Our colleagues are consistently trained to provide unparalleled service, and I will certainly share your comments with our front line associates in order to coach them appropriately, as this is not the perception we want any of our guests to take away from a stay at our hotel. We hope that you will allow us the opportunity to serve you again in the near future and to demonstrate the service standards for which Swissotel Lima is known for. Please contact me directly whenever you would like to visit us again in order to have everything ready for your arrival. We hope to welcome you back again. Kind Regards, Lynn Achtar Front Office Manager

AccorHotels certified review
Patrice Business - 20/01/2018
« Warm and efficient hospitality in a hotel with a Peruvian feel »

From Katya's check-in to the attention of the bell and lobby team to the cheerful pool and bar attendants and cheery morning restaurant waiters, we felt very special. My husband was with me for half of the time; the other half I was working. It is a romantic place for couples--and a place where I felt very looked after as a woman traveling alone. This is my second stay with Swissotel--and it will be my home in Lima. So easy to get either a hotel taxi or an uber--and the guys on the bell team check-in with drivers. Thank you all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you so much for taking the time to share your wonderful comments. We appreciate your comments about our attentive and helpful staff. We really take pride of all our associates!. We hope you can come back soon and give us again the privilege of hosting your visit to Lima! Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Anonymous Families - 19/01/2018
« Overall a great stay »

Very professional service and accommodations were 1st class

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Anonymous Business - 18/01/2018
« Good but no gym »

Enjoyable with good bedroom. No gym which was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Morgan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us, and at the same time, please accept our sincere apologies for the maintenance work we are doing in the gym as they are necessary to meet the high standards you expect from Swissôtel Lima, I am sure that the next time you stay with us, you will enjoy our fantastic gym. Thank you again and we hope to see you again very soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Jayrod Couples - 17/01/2018
« Comfortable »

In a nice, business area of town. Very nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We appreciate the time you took to leave your impressions on your recent visit to Swissôtel Lima. It is a pleasure for us to read that you had an excellent experience. Undoubtedly, our prime location is a unique feature all our guests enjoy for the different reasons . We look forward to welcoming you back when you make plans to return to Peru, an amazing country with lots to offer! Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Rosemary S. Friends - 17/01/2018
« Our stay at the swissotel. »

Everyone was friendly and professional. The Hotel clean and had the wow factor. We would definitely recommend it .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comments with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissôtel Lima. We look forward to serving you again soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Mike K. Couples - 17/01/2018
« Quite satisfactory . restaurant was terrific »

Booked because we were on the princess tour. Everything worked out fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
William W. Couples - 16/01/2018
« EVERYTHING WAS JUST GREAT »

GREAT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comments with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissôtel Lima. We look forward to serving you again soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Martha V. Couples - 16/01/2018

Excellent service, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you so much for taking the time to share your wonderful comments. We appreciate your opinion about our attentive and helpful staff. We really take pride of all our associates!. Please do contact me for your next trip to Lima, we will be happy to welcome you back Sincerely, Ana Maria Prias Assistant to the Director of Operations

AccorHotels certified review
Albert Couples - 15/01/2018
« Excellent hotel, people and services »

Extremelly satisfied. Clean and elegant hotel. Very good spa. Very good breakfast and dinning. Perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arigoni, Thank you very much for the great review! We really do try our best to ensure that each and every guest’s expectations are exceeded upon every stay. I will be sure to share your comments with the team, as positive feedback always helps to build confidence and propel us forward. Thank you for choosing Swissotel Lima. We look forward to serving you again soon. Sincerely, Ana Maria Prias Assistant to the Director of Operations

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