Hotel - Swissôtel Le Plaza Basel
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Swissôttel Hotel

Swissôtel Le Plaza Basel

Messeplatz 25 
4058  BASEL
SWITZERLAND

Based on 610 reviews
AccorHotels Rating Based on 610 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children  (Nearby)
  • Air Conditioning

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 13 meeting room(s)
See all services

Hotel location

Our rooms

Discerning business travellers will be most comfortable in our 238 elegant rooms and suites with various amenities.

  • 238 rooms
  • Crib on request
    • Emergency exit map
    • Safe deposit box in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 610 reviews

Our guest reviews for Swissôtel Le Plaza Basel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
David Couples - 12/08/2017
« Very pleasent stay in Swissotel Le Plaza Basel »

Me and my wife really enjoyed our stay in the Hotel. Room was cozy and clean. Front desk and concierge staffs are very helpful. I really recommend this Hotel.

AccorHotels certified review
Reena Families - 11/08/2017
« Good »

Our initial feelings upon entering our room was underwhelmed. We had stayed previously at another Swissotel location and the comparison for their Kids room setup was not good. We had booked the 'Kid's Room' special, expecting our second room to be especially set up for our children. This was not the case, however after informing the hotel of my disappointment the hotel added some board games amd game console to our room. We stayed 3 days and on our second day we came back to our room to find that no one had cleaned our room that day. Not sure if this is hotel policy, if so it would have been nice to be informed of this. On a positive the breakfast buffet was excellent, it included a small selection of gluten free items such as bread, baked goods and cereals.

AccorHotels certified review
Barrie S. Business - 11/08/2017
« As always welcoming and efficient. »

Very friendly and welcoming. Reception sorted out a problem I was having with Swiss circle. Breakfast plenty of choice. Only problem for me was that my room overlooked the tram line so I was awakened quite early.

AccorHotels certified review
Constance C. Business - 11/08/2017
« Seemed to be the only room occupied on an empty hallway under construction »

It was okay. I stay in the hotel quite often, and always ask for a room in the rear away from the tram. Once again, assigned a room overlooking the street. Front desk did reassign a new room, but I found myself on a very empty hallway under construction. Not sure if anyone else was staying on the hallway-never ran into another guest, saw no do not disturb signs on any doors. A bit disconcerting.

AccorHotels certified review
Karishma A. N. B. Families - 10/08/2017
« Good experience »

Very attentive staff. Esp the the frenchman. He was great. Great pillow menu. Rooms a bit small but comfortable Great coffee machine and daily water and candy service Great stay with baby

AccorHotels certified review
Anonymous Friends - 04/08/2017

To whom it may concern, the customer service was exceptional and I will highly recommend your hotel to anyone who is planning a trip to Basel

AccorHotels certified review
Anonymous Couples - 01/08/2017
« Disappointing »

While the people working the desk were very nice, the hotel situation was unacceptable. The hallways were covered with paper and tape, men up and down the halls constantly, we were not to open our windows as there were men on scaffold outside the window that could see in the room, when the air conditioner would not cool the room I was told by the desk I "could only expect the room to be 3-4 degrees cooler than the outside air", and (having just had a hip replacement) the bath tub was impossibly high for me to get in. I would have appreciated a notice before we made the reservation that the construction would be very inconvenient and at the least have received an adjusted rate for the problems while the work was ongoing.

AccorHotels certified review
Adams Couples - 01/08/2017
« Good experience »

We were very tired after our flight from the US. Your comfortable bed and quiet hotel afforded us the restful night's sleep we needed.

AccorHotels certified review
Richard D. Families - 27/07/2017
« Very nice stay, staff was friendly, location was nice. »

Had an enjoyable stay. Some construction was going on at our floor which caused some daily disruption, but other than that nice time.

AccorHotels certified review
Adam K. Couples - 27/07/2017
« Friendliest Staff »

Very helpful staff. The room was adequate, but a little tired. I understand that the hotel is currently undergoing some renovations which will help.

AccorHotels certified review
Pumbaa Business - 25/07/2017
« Very helpful frontdesk »

The frontdesk people were very helpful in assisting me on finding a lost item. They are polite and professional. The room was nice and gets an interesting view at the junction of the tram tracks and the Exhibition Centre. It's also convenient to go to Roche.

AccorHotels certified review
Mark H. Families - 25/07/2017
« MR  »

Excellent Service

AccorHotels certified review
Toodles Business - 25/07/2017
« Sub par »

Hot water was not working. Loud construction noises. Bed was saggy

AccorHotels certified review
Anonymous Families - 25/07/2017
« No warm water »

Very bad. Had cold shower every day as there was no warm water. Even after 10 min running is was so cold that you could stand under the water. Construction on the floor, so very noisy during the day. Beds were far too soft and old, which gave me back pain. Got very arrogant response when we complained about the water, as they didn't believed us.

AccorHotels certified review
Anonymous Business - 25/07/2017

Love your staff!!

AccorHotels certified review
Anonymous Business - 24/07/2017
« Fine experience »

4 nights including meeting room and related.

AccorHotels certified review
James P. Families - 22/07/2017
« Gracious Continental hospitality »

Every staff member was gracious, courteous, and very helpful. We were able to retrieve belongings left in our room several hours after check out, making the remainder of our trip without inconvenience. We are truly grateful for the care we experienced from the staff of Swissotel.

AccorHotels certified review
Lorraine H. Business - 19/07/2017
« Wonderful Hotel a short walk from everything »

I was very happy with my stay at Swissotel Le Plaza. Check in was easy, the room clean and large. The welcome plate of sweets was well appreciated. I brought the wrong adapter with me, but the hotel desk was able to provide me with both one for the hotel room and one for the office. I ate dinner at the restaurant once during my stay and ate breakfast every morning. Food was delicious and service was quick. I would definitely stay at this hotel again on my next trip to Basel.

AccorHotels certified review
Paola H. Families - 19/07/2017
« Great experience, excellent service  »

All people who work in Swisshotel showed a friendly approach, always willing to serve. Any request was solved with high standards and flexibility. Rooms very spacious, clean and illuminated. The food was great. Congratulations

AccorHotels certified review
Isobel G. Couples - 19/07/2017
« Another great stay. »

As always at this hotel from check in to checkout everything was excellent. Staff are very friendly and helpful, nothing is too much trouble. Rooms are very well appointed with everything you could need. Very comfortable beds, great bathrooms . Breakfast is very good with lots of choices. I cannot recommend this hotel highly enough, I love coming back each year.

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