Hotel - Swissôtel Le Plaza Basel
Swissôttel Hotel Swissôttel Hotel

Swissôtel Le Plaza Basel

4.5/5 1,652 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 129.00 CHF Non member rate
From 116.10 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 10 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Discerning business travellers will be most comfortable in our 238 elegant rooms and suites with various amenities.

  • 238 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,652 reviews

Our guest reviews for Swissôtel Le Plaza Basel

100% genuine reviews from our guests

Find out more
Donna B. Couples - 06/11/2018 AccorHotels certified review

Enjoyed our stay. Bed was extremely comfortable, and beautiful renovated room. Love the slippers too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Anonymous Business - 06/11/2018 AccorHotels certified review

Great thank u

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashay K., We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

A. Business - 05/11/2018 AccorHotels certified review
« front desk, bar & concierge »

excellent - great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Anonymous Families - 05/11/2018 AccorHotels certified review

Very convenient location, comfortable bed and great restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Anonymous Couples - 02/11/2018 AccorHotels certified review
« Modern, efficient, good location , nice restaurant. »

It was a great experience. Loved watching the ATP tennis professionals come and go. Concierge staff was especially good and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Sergei Families - 02/11/2018 AccorHotels certified review
« Good service, amazing breakfast, but in need of renovation »

Experience was good but the hotel is getting old, renovation needed to be up to standard of the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate sharing your concerns regarding a renovation, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Fritz General Manager

Mn Business - 02/11/2018 AccorHotels certified review
« Very comfortable »

reluxed during business thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mami K., We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Andrew Couples - 02/11/2018 AccorHotels certified review
« Centrally located nice hotel with big room »

Enjoyed the time there during the visit to the swissindors tennis tournament. Great gym and surprisingly also a spa available. Breakfast delicious. Disappointed as no electrical plugs available at the bedside table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns regarding the electrical plugs, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Fritz General Manager

Gail &. D. K. Couples - 02/11/2018 AccorHotels certified review
« Wonderful Place »

We really enjoy our we really enjoyed staying 2 night stay. Nice staff and very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K. We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Thomas Couples - 29/10/2018 AccorHotels certified review
« very nice room and good breakfast, very nice staff »

just great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Fritz General Manager

Loel Business - 25/10/2018 AccorHotels certified review
« I feel that the service has improved at Swissotel. »

I appreciate the welcome drink and the mini-bar access. But more importantly it was so nice that Annika remembered my name each day after my arrival. Also I managed to catch a cold that week and the breakfast staff had a special ginger, lemon & honey tea made for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. Thank you so very much for taking the time to review us. It was a pleasure to welcome you back to Basel once again, and we too hope there shall be other occasions where we shall see you. We would like to thank you for your feedback; it is of great value to us and reassuring to know we are doing a good job! We are thrilled that you had such a comfortable stay with us and that you enjoyed our vitality breakfast and the minibar access as well. Thank you for your recommendation and we are looking forward to see you again very soon! Meanwhile, we wish you all the best and a pleasant time. With best regards Brigitte Fritz General Manager

Charmayne T. Friends - 25/10/2018 AccorHotels certified review
« Swedish Day Dream »

My friend’s dream was always to go to Sweden. She had to talk me into it. I loved the area that you’re hotel is in. Usually when I stay at hotels I don’t like to eat in the hotel because the food is very bland. The food in your hotel was superb. Service from the employees was fantastic. I packed in quickly and packed too much so I had to send clothes home. You’re staff was helpful in sending my box home and I am awaiting the email of th mailing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T. Thank you very much for choosing to stay with us and for taking the time to send us your review! We are so pleased that you enjoyed your time with us and felt like everyone went above and beyond to help you with your needs and wishes. Of course, we will pass on your lovely comments to our entire team! Furthermore we hope that you spent an outstanding time in Basel and that you had the opportunity to explore the wonderful city. Thank you once again for your recommendation and it will be our pleasure to welcome you back with us. Meanwhile, we wish you all the best and a very pleasant time. Best regards Brigitte Fritz General Manager

Dr. J. Business - 24/10/2018 AccorHotels certified review

Stay was great. The room was nice and breakfast was excellent. The only problem was the WiFi, this was incredibly poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. J. We very much appreciate your feedback regarding your last stay with us. It is great to learn that your room and breakfast experience was excellent. Of course, we will share your compliments with our entire team. Thank you also for your hint regarding the WiFi connection. We want to express our apologies for any inconveniences this may caused. On your next visit, please do not hesitate to contact our dedicated team if we can do anything for you. We are always happy to assist you to make your experience more comfortable. Thank you once again for your trust in us are looking forward to welcome you again in Basel! In the meantime we wish you all the best and a great time. With best regards Brigitte Fritz General Manager

Ilaria Business - 19/10/2018 AccorHotels certified review
« Very professional and helpful »

I was working with the event for Roche and I found all employees extremely professional and helpful. My night in the hotel was very positive too, clean room and everything I might have needed was available for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P. It gives us such incredible joy to be able to read such a wonderfully complimentary review about your stay with us. We are overwhelmed by your kind words first and foremost about the absolutely fantastic team of staff here at the hotel, all of whom strive to provide a warm and genuine service to each of our guests, and it is so good to read that you have experienced this. Of course, we will pass your compliments to our entire team and they will all be incredibly touched and filled with happiness. We hope to have the pleasure to welcome you back again soon! Meanwhile, we wish you all the best and a pleasant time. Kind regards Brigitte Fritz General Manager

Mary D. Business - 18/10/2018 AccorHotels certified review
« Lovely hotel experience. »

My stay was great. I enjoyed the room service as well as the breakfast buffet each morning. The quality overall was excellent. I also greatly appreciate the staff returning my iPad to me after I accidently left it in my room on the day of my departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D. Thank you for sharing this excellent review of your stay with us! We are very pleased to see that you had a fantastic time. We take great pride in our personalised service and we are thrilled to learn that our team did everything possible to make your stay a memorable one. Furthermore we hope that you explored the interesting city with all the sights. We are sure you had a very impressive time. Again, thank you for your fantastic review and we look forward to welcoming you back to the hotel in the very near future. Meanwhile we wish you all the best and a pleasant time. Best regards Brigitte Fritz General Manager

Carolyn M. Couples - 18/10/2018 AccorHotels certified review
« Good location and nice hotel »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. Thank you so very much for your recommendation and for taking the time to share your experience with us. We are very glad to read that our central location was convienient for you. Hopefully you collected many new impressions during your excursions to Basels historic city center! We also very much appreciate your kind comments regarding the comfort of our hotel. It will be our pleasure to share your great experiences with our entire team. We look forward to welcoming again very soon. Thank you for choosing to stay with us. Meanwhile, we wish you all the best! With best regards from Basel Brigitte Fritz General Manager

Lianna Business - 17/10/2018 AccorHotels certified review
« Friendly, comfortable, central, great breakfast »

It was very easy to check in and out. The reception staff were friendly and helpful. Room was large and comfortable. Nice to have free mini bar for water and snacks. Central location. Very good selection for breakfast buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. I. Thank you very much for your very kind feedback. We are delighted to learn that you had such a wonderful stay with us! It is great to hear you enjoyed our amazing location, the service extended to you and the breakfast experience as well. Please rest assured that we will share your compliments with our entire team. Furthermore we hope that you had a very successful time in Basel with many great impressions. We hope to be able to welcome you back soon! Meanwhile we wish you all the best and a pleasant time. With best regards from Basel Brigitte Fritz General Manager

Daniel Y. Business - 17/10/2018 AccorHotels certified review
« Excellent service when leaving »

I left my passport in the safe in my room, but the staff kindly kept it at reception and informed me later when I came to collect my bag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y. Thank you for your feedback, we are delighted that you had a fabulous time and enjoyed your time with us - especially our service! Our reception team is glad that they were able to find your passport. Of course, we will pass on your lovely comments to our colleagues and they will be more than happy about your words. We hope that you had a successful time in Basel and that you are back home safely with many great impressions. Thank you once again for all your compliments and we are looking forward to welcome you back in the near future. Meanwhile, we wish you all the best and a very pleasant time! With best regards Brigitte Fritz General Manager

Bonnie Friends - 11/10/2018 AccorHotels certified review
« Awesome stay at Swissotel »

First time in Switzerland and we stayed at Swissotel before going on a river cruise. Reasonable price for room which was more than adequate for our time there. Very comfortable bed and very clean room. We did an excursion to Lucern with the hotel as well and it was fabulous! Would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W. Thank you so very much for taking the time to share your positive feedback with us. It was an enormous pleasure to have you staying with us and we are thrilled we made your stay memorable. Thank you for your kind words relating to the service you received. It is the most important aspect of our work and so it means a lot to us to receive such wonderful feedback. Our entire team will also be thrilled to read your review. Furthermore we hope that you had a wonderful Rhine river cruise with many exciting impressions! Thank you for choosing to stay with us. We very much hope that we will see you again very soon. In the meantime, we wish you a very pleasant time. With best regards Brigitte Fritz General Manager

Anonymous Business - 11/10/2018 AccorHotels certified review

ok- amazed about quality and flexibility of Airco. Too cold too hot...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B. Thank you very much for your visit and for sharing your experiences with us. We regret that you made such experiences with exterior noises and the air condition during your stay and we can fully understand that these inconveniences were not joyful. Please accept our deepest apologies for that. It´s our goal to provide every guest a pleasant experience with us, therefore your feedback is more than important. We will do our best to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please get in touch with us, if we can do anything for you! In the meantime we wish you all the best. With best regards Brigitte Fritz General Manager

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