Hotel - Swissotel Bangkok Ratchada
Swissôttel Hotel Swissôttel Hotel

Swissotel Bangkok Ratchada

4.4/5 1,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 27 meeting room(s)
  • Conventions hotel
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Our rooms

The 22-storey hotel houses 407 elegantly-appointed and spacious rooms and suites. The hotel has non-smoking floors and wheelchair accessible rooms for our disabled guests.Rooms include: 120 Classic rooms -39 sqm 144 Premier rooms -39 sqm 22 Superior Suite -44 sqm; Queen-size bed 22 Executive Suite -54 sqm; King-size bed

  • 407 rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,050 reviews

Our guest reviews for Swissotel Bangkok Ratchada

100% genuine reviews from our guests

Find out more
Philip J. Business - 12/09/2018 AccorHotels certified review
« Not worth the money »

For the price, the condition and smell of room was 50/50.so was the food. Salty

Anonymous Business - 04/09/2018 AccorHotels certified review
« Very pleasant stay. Helpful staff, beautiful room, nice worktable. »

Liked the breakfast, the room was beautiful, the TV, the worktable, the pleasant and helpful staff. I have no complaints. Maybe just add a bidet to the toilet and it would be fantastic.

Mohd A. A. Business - 03/09/2018 AccorHotels certified review
« Professional »

all the staff is friendly, the hotel is excellent and i have a great time staying there

Mlee Couples - 31/08/2018 AccorHotels certified review
« Great staffs, nice room and convenient location »

I was greeted by Nicky (Duty Manager) upon my check-in and I knew that the stay would be a great one, friendly staffs all around and the room is clean and comfortable. Convenient location as well, very near to MRT station and access to night markets and shopping areas is a breeze. Highly recommended for business and leisure travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MLee, Thank you very much for taking the time to share your experience following your recent stay at Swissotel Bangkok Ratchada. We are delighted to know that you had a fantastic time while with us and especially great to know that you enjoyed our rooms and location. I have meanwhile shared your kind words with Khun Nicky and I am confident that it serves as a great motivation. Once again, thank you very much indeed for sharing. We look forward to the pleasure of welcoming you back again soon. With best regards, Ithidaj Rajatabhothi Director of Guest Experience

Yolanda Business - 31/08/2018 AccorHotels certified review
« Pleasant »

The hotel is closed to the MRT station. Easy to get around. The room is clean and big and the staff were quite friendly. If there’s more choices for the food at the executive lounge, it will be much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yolanda, Thank you for taking the time to share your thoughts about your stay with us and we are pleased to hear that your stay was an enjoyable one. Your feedback about the less positive aspect of your stay is well received, which will be reviewed with the team. Please do let us know how we can assist with any future arrangements should you be traveling back to Bangkok! We look forward to the opportunity of welcoming you back to the hotel in the future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Yutthaphon K. Business - 31/08/2018 AccorHotels certified review
« Great room, good service and good facilities. »

everthing are so close perfect including room, service, facilities, but some situation make me a wired situation such as: 1. There are non-standard in room cleaning service for example, someday I recieved a fruit, 2 bottles of water but someday it doesn't recieved it. This make me curious about standard check list when making room. By the way, it's great service in top view. 2. The power outlet around headboard is related with lamp switch. I cannot charge my phone during I sleep if I close the lamp. 3. Someday I leave a coin in room in morning and it disappear when I comeback in evening. Maybe room cleaner thought that I give a tips. This make a curious confident to leave my luggage in room. It's ok for give some tips but it would be nice if you have exactly method to give a tip to room cleaner(such as a box or noted). by the way, the room service is great. I am willingly to give his/her tips. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yutthaphon K., Thank you for taking the time to share your thoughts about your stay with us and we are pleased to hear that your stay was an enjoyable one. Your feedback about the less positive aspect of your stay is well received, which will be reviewed with the team. Please do let us know how we can assist with any future arrangements should you be traveling back to Bangkok! We look forward to the opportunity of welcoming you back to the hotel in the future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Scarlett Families - 30/08/2018 AccorHotels certified review
« Wonderful »

The hotel was impeccable. I use the bathtub Everyday. One suggestion is to have different breakfast menus for every couple of days. For example, Mon and Tuesday is western, Wed and Thurs is Chinese, Sat & Sun is Thai. Something along that line! Then my experience at your hotel will be flawless! ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scarlett, Thank you for taking the time to share your thoughts about your stay with us and we are pleased to hear that your stay was an enjoyable one. Your feedback about the less positive aspect of your stay is well received, which will be reviewed with the team. Please do let us know how we can assist with any future arrangements should you be traveling back to Bangkok! We look forward to the opportunity of welcoming you back to the hotel in the future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Gy Business - 30/08/2018 AccorHotels certified review
« Can't have it all »

Food overpriced. Good ingredients preparation is wanting. Rooms is excellent in cleanliness, and temperature. Bathroom can use some improvement. Water temperature in shower is unstable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GY, I am very sorry to hear that we felt short of your expectation. Your comments point out some areas of concern, creating avenue for us to improve future guest experiences. Please rest assured that your comments are being used to enhance our products and services and hope to have the chance of providing you with a better experience in the near future. Sincerely, Ithidaj Rajatabhothi Director of Guest Experience

Jang H. S. Business - 30/08/2018 AccorHotels certified review
« GREAT CONDITION OF ROOM AND TOP LEVEL SERVICE »

5TH STAY SINCE 2016, ALWAYS SATISFIED WITH SERVICE, ESPECIALLY STAFF WERE WARM AND PASSIONATE. DINE IN LOONG FOONG WAS ALSO FANTASTIC (LOVED SEASONAL MENU)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jang Hyo s., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us. However, I am sorry that the team missed to provide you a welcome drink voucher as per soft benefit of being Le Club member. We very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

T., T. L. Business - 29/08/2018 AccorHotels certified review
« Comfortable, have home feeling. »

Greeting is warm ! Check-in is good but will be better if room searching could be quicker. I always request lower floors because the room lights are brighter at lower floors. It will be perfect if upper floor rooms could be brighter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Toni L., Thank you very much for your feedback. Your comments point out some areas of concern, creating avenue for us T. improve future guest experiences. Please rest assured that your comments are being used T. enhance our products and services and hope T. have the chance of providing you with a better experience in the near future. Sincerely, Ithidaj Rajatabhothi Director of Guest Experience

Rymond Business - 27/08/2018 AccorHotels certified review
« Staffs are very attentive, and the area are well maintained. »

Very enjoyable during the stay at the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rymond, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Adam P. Couples - 25/08/2018 AccorHotels certified review
« Excellent hotel »

One of the best choices of hotels in Bkk This hotel can be both for holiday or business trip. Big clean room, good price, good central location near shops and restaurants and not in crazy traffic, nice restaurants in hotel, average breakfast and swimming pool for this hotel, excellent best gym I have ever seen even in resorts. Only one very small downside that in toilet there is no water cleaning available ha ha. All together excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam P, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us, your constructive comments for water hose is also noted for further improvement. Thank you for bringing this to my attention and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Kelvin A. Couples - 24/08/2018 AccorHotels certified review
« All good except bathroom »

Checked in during night time due to flight delay. Went bath immediately after check in. Found drainage at shower was choked when we’re having shower. Thought it’ll slowly drain off and didn’t bother. Next morning went to shower and realized that water from yesterday night was still stuck! Spoke to housekeeping and they proceed to clear the drainage. Same problem happen again after we shower.! Made a complaint to front desk and they offer to change our room. As there’s only a day left in our stay and we don’t want the hassle of packing and repacking our luggage, and also rushing for a meal, we declined the offer. Overall service is great except for the above issue. I believed the shower in the room I’ve stayed has this ongoing problem because the tiles in there were not level properly. If that’s the case, why am I offered a room with a known ‘defect’?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelvin A., I am very sorry to hear that we felt short of your expectation. Your comments point out some areas of concern, creating avenue for us to improve future guest experiences. Please rest assured that your comments are being used to enhance our products and services and hope to have the chance of providing you with a better experience in the near future. Sincerely, Ithidaj Rajatabhothi Director of Guest Experience

Mark T. S. G. Business - 23/08/2018 AccorHotels certified review
« Regional Manager »

As I stayed in this hotel in every business trip to Bangkok, was upgraded to a better & bigger sweet room. Managed to get any early checked in as I was early around 11am, and was given late check out at 2pm as attending a Thai Wedding 11 am to 1.30pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark T. Sing G., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Natasha L. Business - 23/08/2018 AccorHotels certified review
« Great stay! »

Great stay, service was great and impeccable. Only complaint was that the food items in the lounge took some time to be replenished. Otherwise, it was a great stay, laundry was on-time and really helpful. Preferences were remembered. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha L., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us, your constructive comments on foods replenished at Executive Lounge is also noted for further improvement. Thank you for bringing this to my attention and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Anonymous Business - 22/08/2018 AccorHotels certified review
« Comfortable stay »

Absolutely love the idea of serving breakfast in the executive lounge. Gave us the right environment to catch up with work while having breakfast. Also, bed was comfortable and the welcome fruits and nuts were greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Lam C. M. Business - 22/08/2018 AccorHotels certified review
« Comfortable »

I feel comfortable and relaxing, I think it is very important to have a place makes me feel comfort after a day of work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lam Chun M., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Peter Business - 22/08/2018 AccorHotels certified review
« Excellent Service »

Have a good experience in the hotel service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Anonymous Business - 21/08/2018 AccorHotels certified review
« satisfactory »

the stay was good until there were window cleanings in the morning, my room was switched twice, and even at the largest suite 2202, there were window cleaning in the morning which created alot of noise (i am not a morning person so i usually sleep quite late) the staffs made the effort though, definitely not their fault, probably just my ill luck

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your thoughts about your stay with us and we are pleased to hear that your stay was an enjoyable one. Your feedback about the less positive aspect of your stay is well received, which will be reviewed with the team. Please do let us know how we can assist with any future arrangements should you be traveling back to Bangkok! We look forward to the opportunity of welcoming you back to the hotel in the future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Anonymous Business - 21/08/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

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