Hotel - Swissôtel Bangkok Ratchada
Swissôttel Hotel Swissôttel Hotel

Swissôtel Bangkok Ratchada

4.4/5 1,145 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 27 meeting room(s)
  • Conventions hotel
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Our rooms

The 22-storey hotel houses 407 elegantly-appointed and spacious rooms and suites. The hotel has non-smoking floors and wheelchair accessible rooms for our disabled guests.Rooms include: 120 Classic rooms -39 sqm 144 Premier rooms -39 sqm 22 Superior Suite -44 sqm; Queen-size bed 22 Executive Suite -54 sqm; King-size bed

  • 407 rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,145 reviews

Our guest reviews for Swissôtel Bangkok Ratchada

100% genuine reviews from our guests

Find out more
Raul L. Solo - 08/11/2018 AccorHotels certified review
« Friendly staff, pretty hotel »

From pulling up to the hotel the staff was very friendly. The counter staff was great. And the room was very well accommodated and comfortable. I would stay here again on a Nother trip to Bangkok.

Sanjay P. Business - 08/11/2018 AccorHotels certified review
« Relaxing and pleasant staff made my stay comfortable »

same as above

Ravi V. Business - 07/11/2018 AccorHotels certified review
« Charged for a room we could not use... »

The hotel itself was excellent. However the poor customer service with regards to a booking error was beyond ridiculous! Upon arrival, I was advised that my office had mad a mistake and had actually booked an extra 2 nights. I was told that this could not be changed during check in, but that a discussion would be had with a duty manager to rectify the booking error. I then received a note, mentioning that my "company" had not allowed the change in booking, Which is not true. Again I asked the front desk to look into this and to resolve the issue, I was again told, via a note, that this would not be rectified as my "company" had not allowed it. I tried again during check out, to no avail. My direct manager, discussed it with hotel staff, after I left and was told that the same. He then requested that we then be given the room we had paid for. He was told, that this was not possible as they had given the room to someone else. This is by far the most ridiculous part of the situation. I could understand that if the hotel was under booked and quiet, staff would be trying to scrounge whatever they could to keep the hotel going. However we were one of of 250 guests who visited for this conference, 4 of us from one company, we spent a large amount on the bar over the 4 nights, there was no reason to fleece us. I would greatly appreciate a review of this situation, so that we can come to a mutually satisfactory agreement. Otherwise, I will definitely be staying elsewhere in future, as will my colleagues, I will also be recommending that VIAVI no longer use your services.

Caroline L. Business - 05/11/2018 AccorHotels certified review
« Pleasant »

It was a pleasant experience. The front desk staff were friendly and helpful. The breakfast spread was well balanced with international and local cuisine. The conference rooms were well set up.

K. C. L. Business - 05/11/2018 AccorHotels certified review
« Hotel with wide variety of good food »

The hotel served a wide variety of good food and the room was widely furnished with toiletries. There is a limited number of iron and ironing board available in this hotel.

Paul T. Business - 02/11/2018 AccorHotels certified review

The hotel, staff and facilities were excellent, however we had an issues with one of my team being charged for 2 nights accommodation even though he wasn't there. Even though we paid for these 2 nights we were not able to access the room. We should have been credited for the 2 nights. Not happy.

Anonymous Business - 01/11/2018 AccorHotels certified review
« Pleasant stay »

It was a pleasant stay. The room was clean and the spread of breakfast was good.

Greg Families - 27/10/2018 AccorHotels certified review
« Excellent hotel with very good facilities! »

Great experience. Staff were fantastic, executive lounge was comfortable and we enjoyed breakfast and happy hour. Pool was excellent and restaurants were all very good. The room had a great view and everything functioned well. Will be happy to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Jeremy Business - 22/10/2018 AccorHotels certified review
« Good! »

Staff are very friendly. Breakfast is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, Greetings from Swissotel Bangkok Ratchada! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to learn that you have enjoyed your stay. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Erma D. Business - 17/10/2018 AccorHotels certified review
« Simple and quiet »

The location of the hotel is quiet but far from shopping area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERMA D., Thank you for sharing your feedback on our hotel and services. It is obviously disappointing to read that your stay did not meet with your expectations. We do strive to offer each of our guests a flawless experience and your experience is certainly one we are not very proud of. Your feedback is much appreciated and have been reviewed with the team here for future improvement. I do, however, hope that this incident has not marred your overall impression of the hotel and look forward to the opportunity of welcoming you back again in the near future. Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Terence N. Business - 12/10/2018 AccorHotels certified review
« Slow receptionist »

Mostly pleasant except for checking in/out process that’s too long and frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence N., Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience. This has meanwhile been rectified and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Gary C. Business - 12/10/2018 AccorHotels certified review
« Superb value for money! »

Very enjoyable experience. Staff was very courteous and helpful which made he stay that much more comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Levente K. Solo - 11/10/2018 AccorHotels certified review
« Great hotel, good service from the friendly staff »

Pleasant, well located hotel. The staff is trying its best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Levente K., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Kelly K. Couples - 09/10/2018 AccorHotels certified review
« Great! Had a wonderful stay. »

The facility is very nice, and the food was great, but what I really was impressed with was the warmth and hospitality of your staff. Everyone was super nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly K., Thank you for choosing Swissotel Bangkok Ratchada as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you. As an Swissotel-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction. We hope we have the opportunity to welcome you again in the not too distant future. Best regards, Ithidaj Rajatabhothi Director fo Guest Experience

Anonymous Business - 08/10/2018 AccorHotels certified review

2 topic 1. Coffee bad taste 2. Very slow deposit refund

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience. This has meanwhile been rectified and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Ray D. Business - 06/10/2018 AccorHotels certified review
« Great facilities and outstanding service. »

Check in was busy and friendly concierge staff took me straight to executive check in to save me waiting. Executive lounge was good with friendly efgicient service, good f&b and speedy check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray D., Thank you for choosing Swissotel Bangkok Ratchada as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you. As an Swissotel-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction. We hope we have the opportunity to welcome you again in the not too distant future. Best regards, Ithidaj Rajatabhothi Director fo Guest Experience

Adrian W. Business - 04/10/2018 AccorHotels certified review
« Improved from my last visit »

The breakfast and dinner buffet at the 204 Cafe was excellent. Much better than last time I was there.. 2 years ago? The rooms were very clean EXCEPT for the bathtub, where I found some hair. Fortunately, I have a habit of rinsing down the tub before using it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian W., Thank you for taking the time to share your review. I am pleased to know that you had a nice stay at the Swissotel Bangkok Ratchada. It is regretful, however, to read of your less than positive experience. This has meanwhile been rectified and I would like to apologise for any inconvenience that it may have caused to you. Thank you once again for your feedback. We do look forward to an opportunity of welcoming you back to the hotel and please feel free to contact us if we can be of any assistance in the future. Kind regards, Ithidaj Rajatabhothi Director of Guest Experience

Edward L. Business - 04/10/2018 AccorHotels certified review
« Impressive! »

The hotel has improved lots in terms of food menu since I was last here two years ago.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward L., Thank you for choosing Swissotel Bangkok Ratchada as your accommodation during your visit to Bangkok and it was a genuine pleasure to be of service to you. As an Swissotel-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction. We hope we have the opportunity to welcome you again in the not too distant future. Best regards, Ithidaj Rajatabhothi Director fo Guest Experience

L. Business - 03/10/2018 AccorHotels certified review
« Good hotel »

Nice hotel, nice rooms, nice facilities, nice personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

Arab Business - 01/10/2018 AccorHotels certified review
« Quality service and facilities »

Organized 3 events, all well serviced, contributing to success; Stay at hotel was very smooth, easing my supervision of these major events

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arab, Thank you very much for taking the time to share your feedback about your recent stay. We are happy to read you had an enjoyable stay with us and we very much look forward to seeing you here again soon. Should we be of any assistance with future arrangements, please do let us know. We look forward to the pleasure of your return again! Best regards, Ithidaj Rajatabhothi Director of Guest Experience

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