Hotel - Swissôtel Kunshan
Swissôttel Hotel Swissôttel Hotel

Swissôtel Kunshan

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4.5/5 451 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 648.00 CNY Non member rate
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

The 387 hotel rooms and suites reflect a modern and sophisticated style with stunning panoramic views of the city and river.All rooms boast state-of-the-art features exclusive amenities and services that cater to the needs of the discerning business travellers and tourists alike.

  • 387 rooms
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WIFI in your room
    • High speed transmission line
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 451 reviews

Our guest reviews for Swissôtel Kunshan

100% genuine reviews from our guests

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AccorHotels certified review
L. M. H. Business - 06/10/2017

The front desk and executive lounge is providing high level of service, appreciated.

AccorHotels certified review
Anonymous Business - 06/10/2017
« unremarkable »

unreamarkable

AccorHotels certified review
Wolfgang S. Business - 27/09/2017

Air Condition did not work

AccorHotels certified review
Ernst E. Business - 24/09/2017
« Always a pleasure »

I like to come to this place always during my Business trips becaus is so nice warmharted and professinal Team in Executive Lounge. What is so Special it is not one person taking care about me and my belongings. It is whole team. Thanks a lot to Felicia, Vicky, Mary, Jerry, Cherry, Kathy, ......

AccorHotels certified review
Rick S. Business - 22/09/2017
« Enjoyed my stay, Staff always takes special care of me »

This is probably my 75th visit to this Hotel. I choose it for one reason only. The Staff make me feel so comfortable and this is like my home away from home. When I stayed here last May, I forgot my jacket in my room. Helen Lu sent me an email and asked me what to do with it. I asked her to keep it till I returned on my next visit. When I got to my room this time my jacket was hanging in my closet. Now that's SERVICE ! Whether its Anne Cui getting my tea in the morning or the staff in the Executive lounge. Jerry, Cherry, Cathy, Ira, Mary, Vicky , Felicia. Justin taking care of my every need, all the staff at the front desk...so good. Lastly Jesper...fantastic to all his customers. See you next time

AccorHotels certified review
Anonymous Business - 21/09/2017
« nice choice »

It is a great enjoyable experience with Swissotel every time.

AccorHotels certified review
Wayne S. B. Business - 21/09/2017
« Wayne St B. »

Your staff are always very friendly and helpful which helps to make our Business travel more enjoyable. I stayed 7 nights on level 19 using room upgrades and one night on level 13 and both showers have a fault in that no matter what you do a lot of water runs out of the shower into the bathroom floor.

AccorHotels certified review
Roman T. Business - 20/09/2017
« waiting time is short and staffs are friendly »

In overall, front desk staffs are quite attentive except waitress served in breakfast time is poor.

AccorHotels certified review
Rolf R. Business - 20/09/2017
« Feeling like home »

Personal always friendly and try to support. Warm welcome during whole stay

AccorHotels certified review
Anonymous Business - 12/09/2017
« A welcome upgrade at Swissotel »

Enjoyable. Room décor was upgraded and hallways had new carpet and we're much brighter. Pleasant experience at a hotel I've stayed many times previously, but had not returned too over last few years in Kunshan because it had fallen down in overall satisfaction for me and my colleagues.

AccorHotels certified review
Anonymous Business - 23/08/2017

Disappointing, was expecting more from a Swissotel

AccorHotels certified review
Bill Z. Business - 23/08/2017
« High level service as usual »

Same high level service as my previous stays, people at Swiss hotel are kind. Special thanks to Mary and Felicia for helping me with urgent request to update my bookings. Thanks to Mr. Hu for helping me sending posts and packages. Good hotel with nice people. :)

AccorHotels certified review
K. G. Business - 19/08/2017
« It was very comfortable stay. »

Nice room and good breakfast. Front were all kind.

AccorHotels certified review
Chris P. Business - 10/08/2017
« Absolutely fantastic service »

The service as always is fantastic at the Kunshan Swiss Everyone was friendly and attentive

AccorHotels certified review
Hock C. Business - 09/08/2017

Attentive, smiley, friendly, thoughtful staff - Felicia

AccorHotels certified review
Anonymous Business - 04/08/2017
« Very much satisfactory from all the services »

Clean and kind guest service. Very much satisfied.

AccorHotels certified review
Ying Business - 27/07/2017
« good »

Nice room and good service attitude

AccorHotels certified review
Kelvin Y. Business - 26/07/2017
« Offer you another home in your working trip. »

Staffs at Swissotel Kunshan will warm welcome and always able to call my name during my stay. The chef and restaurant staff are passionate to serve you, the staffs at businesd lounge make you feel like at home.

AccorHotels certified review
Wayne S. B. Business - 14/07/2017
« Wayne St B. »

The staff is very friendly and helpful

AccorHotels certified review
B.l. Business - 13/07/2017
« Loved every day at Swissotel »

The best hotel that I`ve stayed so far in China - Brilliant place, very professional management and staff. It`s like being at home. I would highly recommend staying at this hotel. I`ve been ill for almost a month whilst stayed at the hotel! Tell you what, only family could look after you the way these people did. They`ve made sure I have doctor looking after me every day if needed as well as taking me to the local hospital to make sure I receive the right examinations and treatment. The Crystal bar and restaurant, I’m gonna miss those places the deliciously tasty food and my pints at the bar. Special thanks to Sue, general manager Jasper, Kate, Andy, the chefs, the FD manager Helen and all other hotel staff for doing brilliant job while looking after me. Thank you all xxx

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