Hotel - Swissôtel Kolkata
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Swissôttel Hotel

Swissôtel Kolkata

City Centre New Town  Action Area 2 D Plot No 11 5  New Town Rajarhat 
700157  KOLKATA
INDIA

Based on 624 reviews
AccorHotels Rating Based on 624 reviews
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Check-in from 13h00
Check out up to 11h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • NETAJI SUBHASH CHAND B INTL APT

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • 4 restaurant(s)
  • 2 bar(s)

Business services

  • 6 meeting room(s)
  • Business center with support staff
See all services

Hotel location

Our rooms

Swissotel Kolkata features 147 elegant guest rooms and suites from the Classic room at 32 m2 - Swiss Business Advantage - Swiss Executive Club - Junior Suites - to the Executive Suites at 68 m2.Selected Swiss Executive Rooms and Suites also boast of a private outdoor Jacuzzi. Exceptional service - exclusive access to our Executive Lounge - complimentary breakfast - evening cocktails - and many more privileges can be enjoyed by guests

  • 147 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • WIFI in your room
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 624 reviews

Our guest reviews for Swissôtel Kolkata

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Manas G. Families - 18/08/2017
« awesome »

Everything was good. Food was good. Restaurant staff were very helpful. Front desk was very responsive.

AccorHotels certified review
Kevincsg Business - 17/08/2017
« Delightful Experience »

I appreciate the nice touches of the hotel and friendly service from the staff. The proximity from the city (about 30 to 40 mins) and from the airport (less than 10 mins) is one of the key assets of Swissotel Kolkatta.

AccorHotels certified review
Tinku Couples - 17/08/2017
« Tinku. »

Excellent.

AccorHotels certified review
Anonymous Couples - 16/08/2017

Great hotel excellent staff

AccorHotels certified review
K.harinarayana Business - 16/08/2017
« Nice reception and good hospitality »

I stayed for a day on 7/8 August,2017. The room was comfortable and the staff were very courteous. Serving complimentary fruits and cookies ( light refreshments) in the evening would have given more satisfaction and homeliness.

AccorHotels certified review
Anoop Business - 15/08/2017
« Average »

There was no way to access the hotel as there was a VIP arriving in near by mall. Had to get down on the streets and walk till the hotel.

AccorHotels certified review
Sharad P. Business - 15/08/2017
« Captain »

No problem was faced.

AccorHotels certified review
Joy O. Business - 13/08/2017
« Business Trip, Felt Like A Vacation »

I thoroughly enjoyed my stay at this hotel. I stayed here for 11 days and 10 nights, the staff was extremely polite and helpful every single day and night. There was nothing that they would not do to ensure that my visit was pleasant and comfortable. I have never stayed at a Swissotel before, but I cannot imagine staying anywhere else when I come to Kolkata. Within just a day or two, the night staff knew me and remembered what I liked for breakfast and knew that I would want to sit outside on the patio with my cafe latte. I was greeted by staff every where I went within the hotel. The spa and gym staff were just as accommodating. If you are wanting a fabulous massage or spa treatment, ask for Annie. She is the best therapist I have ever had at any hotel spa, I have visited, which has been quite a few in my time. Needless to say, being inside this hotel, made me feel as if I was on vacation rather than on a business trip. And for that, I want to say "Thank you" to the entire team at Swissotel Kolkata.

AccorHotels certified review
Nmunir Families - 10/08/2017
« A comfy stay at newtown kolkata »

The hotel location, interior, staffs everything was good. I liked the fact that it is interlinked to city mall 2 becuse i am a shopaholic.

AccorHotels certified review
Tej V. S. Business - 09/08/2017

It was enjoyable and comforatble.

AccorHotels certified review
Anonymous Business - 09/08/2017
« Extremely good »

It was perfect

AccorHotels certified review
Glenn Business - 09/08/2017
« Nice and comfortable - Food & Spa treatments fantastic »

Nice, clean and comfortable room, with fantastic food, spa treatments and pool. Wifi was slow and inconsistent - could be improved.

AccorHotels certified review
Dipak M. Business - 07/08/2017
« Supper »

There was super experience.

AccorHotels certified review
P. B. Couples - 06/08/2017
« The location and services at this hotel are excellent. »

Staff were very friendly and helpful. Services were very good.

AccorHotels certified review
Sourav Business - 04/08/2017
« Best property with worst service »

Power cut when we entered the room, after half an hour they came. When we were there in restaurant we ordered paneer tikka and they surved paneer butter masala. And it was strinking badly. When we asked about the bad smell they said it's the smell of khoa and honey. The fact is they just used the rotten paneer. They are charging higher but service of the hotel has no class. We stayed in room 0613

AccorHotels certified review
Mick Business - 02/08/2017
« Kept awake by the noise of the Mall maintenance works »

I've stay here a few times but was so disappointed that the last 2 nights were ruined by the constant banging which appeared to be maintenance work coming from the Shopping Mall. The hotel knew this was going on but made no effort to move me to a higher floor. It is making me think twice about returning, which is a shame as I think the staff are amazing., One thing I will add though is the service I received from Laltu Das who kept my room so clean and also created wonderful towel art in my room. I thought this was fantastic and please pass on my gratitude.

AccorHotels certified review
Vishal B. Couples - 02/08/2017
« Client satisfaction, nd Swissôtel is taking care of that part very well !! »

Well this was not my first time experience to stay in swissotel, i have been in Swissôtel kolkata more than 7 times in 7 month. All the faculty was nice, treated me well, food was awesome, enjoying swimming in evening with the lovely weather was awesome..! It was a nice experience!! See you soon in this month as well ty!

AccorHotels certified review
Mohsin J. Solo - 02/08/2017
« Satisfied with the ambience, accommodation, staff and service »

I will specially thanks for the service and the food served throughout my stay.

AccorHotels certified review
Debarshi S. Families - 01/08/2017
« Fabulous stay »

I stayed there last week as a stop-over to catch my flight to the US. And I must say that it was a fabulous experience. Right from the moment you get down from the taxi - you are treated with utmost care and respect. From the bell boy, to the reception till the room service, everyone was very very attentive and helpful and goes the extra mile to assist you any way needed. I must specially mention about their Guest relation associate Miss. Baby Chowdhury. She is a gem of a person. Her hospitality is top-notch. She met us personally in the reception when we were checking-in. And from that moment onward she made sure that we are taken care of in all the best ways possible. She personally escorted us to our room, made sure that we are comfortable and that we have everything that is needed in the room. She also went extra mile to provide our 5 yr old daughter with a plate or assorted chocolates that she loved a lot :) and munched on it completely!! During the stay she was available on the call for anything that we needed. And when we were checking out, we requested for a late check-out. And she again went extra mile to provide us with that option which helped us a lot to ensure that we reach the airport in time and not have to wait in the airport. This was simply awesome. And to add to that, when I was checking-in, I told her that we will need a taxi for airport drop-off. And it was so good to see that she even remembered that. And when we went down to reception for checking-out, all our bills were ready and the taxi was already waiting for us. All-in-all, she gives an extra edge to this hotel and for customers like me, gives a reason to be back again and again. As for the hotel itself, it's location was superb. It is just next to the City Center mall that caters to all your (or your wife's ;) ) shopping needs. It is very close to the airport - just takes about 10 mins. Rooms were spacious, super clean and has all the things that you need. Food is excellent. Breakfast, which was a part of our package, was fantastic. It has a wide variety of choices that caters to all kind of people with different taste. Buffet lunch was again top-notch. The spread, the taste and the service - super!! And finally we also ordered room service - and food was the best. In fact food was so good that we had all our food in the hotel itself :) I would recommend this hotel to everybody. And will personally stay here whenever I am in Kolkata next time. I used to go to Hyatt or Novotel earlier. And this was my first stay here at Swissotel. And trust me - this will be my first choice going forward. Thanks everyone in the Swissotel Kolkata for making our stay comfortable and enjoyable. Hope to you see you all again.

AccorHotels certified review
Anonymous Couples - 01/08/2017
« Lovely »

So Everything was just amazing from Ambiance to service to food and everything. The only thing is that the Jacuzzi's heat pump was not working. It took too long to heat and even after that it wasn't even that warm. Also the Jacuzzi area should be covered so prevent it from getting dirty and also so that one can enjoy inside even when it rains. It was mostly raining so we could hardly used the Jacuzzi.

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