Hotel - Swissôtel Foshan
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Swissôttel Hotel

Swissôtel Foshan

1 Chengmen Tou West Road  Guangdong 
528000  FOSHAN CITY
CHINA

417 reviews
TripAdvisor Rating Based on 417 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Well-lit parking
  • Accessible bathroom

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 9 meeting room(s)
See all services

Hotel location

Our rooms

All 232 guest rooms, suites and serviced apartments are located on the 36th to the 49th floors. This elegantly styled category is cleverly designed and well-equipped with cutting-edge technology and infrastructure such as a free internet connection.Enjoy modern decor and deluxe amenities such as plasma TV daily newspaper and evening turn down service.

  • 232 rooms
  • Crib on request
    • Emergency exit map
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 207 reviews

Our guest reviews for Swissôtel Foshan

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 417 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mk R. K. Business - 12/07/2017
« MK Ramesh Kumar »

Poor quality reception and reservation. hotel room was rundown and need serious maintenance. overall experience very poor and will not stay again.

AccorHotels certified review
Woravit D. Business - 06/07/2017
« Good location, Reasonable price »

Good location with reasonable price. Wifi signal not strong. Breakfast (variety of food) could be improved

AccorHotels certified review
Chen X. Business - 05/07/2017
« Should improve the communication process between each of every department  »

I booked 2 nights stay at the Swissotel Foshan online for the 22 and 23 of June 2017. As it was for a business trip, I subsequently had to make some changes after the first day in Foshan. I needed to cut short our stay by 1 night. During the first day when I checked - in, I informed the receptionist about this matter and was informed that it was Ok for me to cancel the last 1 night stay in the hotel. Upon hearing from the receptionist informing that it was ok to do so, my company changed my itinerary that very first night stay at the Swissotel Foshan and arranged for me to leave Foshan the following evening. The next morning when I checked out, I was told that I needed to pay extra money just because I reserved 2 nights online and subsequently cancelled a night stay. I explained the reason for doing so was because during our first day check in when I enquired with the receptionist I was informed it was alright to do so. They went on to contact the previous day's receptionist to verifiy this issue. While the previous day's receptionist verified my statement, the check out receptionist does not acknowledge it. I decided that i needed to speak with the reception manager. During the lengthy discussion, 5 of our colleugues and 1 client were waiting for the reception manager to arrive and slowly explain this issue to me. During this period, no one was helping me to process the check out during this time. Eventually, due to prolonged discussion and the wait, the manager felt a bit embarrassed and decided that I will only be charged for the per night price based on my booking. Unfortunately, despite the reception manager's agreement, I was still overcharged. The price I booked online should be 454 CNY + 174.90 2 day breakfast for 2 pax, in the end I was charged 529.36 CNY for the room CNY 176 for 2 breakfast. Aside from highlighting the above issue and the overcharge, I also wanted to point out that when I was at breakfast, the breakfast team was unaware I had added 2 person breakfast to my stay. Apparently the receptionist never informed them that we had added the breakfast service. As such, the girl had to double confirm twice with me. It was both awkward and embarrassing. At a 5 star hotel like Swissotel Foshan, effective communication between each and every staff is very important, we feel that it was lacking during our stay your hotel and it inconvenienced me. Thus far, during all my business trips to Foshan, I have always stayed at the Swissotel. This time round, it was by far the most disappointing.

AccorHotels certified review
Pradeep S. A. M. S. Couples - 29/06/2017
« Very cooperative  »

Room is spacious breakfast is good restaurant is good

AccorHotels certified review
Ravilal R. Business - 22/06/2017
« great to stay there  »

i like to stay all way at the swiss and its great to stay there and good service and morning b.fast am enjoy all way ..

AccorHotels certified review
Stratos Business - 19/06/2017
« Great service, Great staff, Great Hotel »

Ive been going to Swissotel for last 6 years, at least twice a year, and I've never had a bad experience. They make me feel at home with their friendly staff that I have befriended over the years...its the little things they do that makes a big difference. Rooms are neat, taken care of and have a fantastic view, Thanks to all for your wonderful hospitality.

AccorHotels certified review
Bimal K. Business - 14/06/2017
« It's nice experience  »

In executive lounge your staff not allowed for our guest sit with us, only this thing is little rigid

AccorHotels certified review
Anonymous Solo - 12/06/2017
« Nice Hotel! »

Happy stay here, nice staffs!

AccorHotels certified review
Chen K. H. Business - 07/06/2017
« Good »

Front desk good, housekeeping good, bar51 good. Except that breakfast not as good as before in terms of food quality and service.

AccorHotels certified review
Verino E. Business - 07/06/2017
« Mr. Verino Erneste »

Welcoming as always.

AccorHotels certified review
Sugianto A. Business - 07/06/2017
« Good hotel »

Fantastic

AccorHotels certified review
Jan Z. Business - 06/06/2017
« good »

Only one small problem, when checking in it was very slow, only two staff members doing check in with a lot of customers arriving

AccorHotels certified review
Luigi (. S. Business - 06/06/2017
« Always look forward at staying at the Swissotel Foshan »

Very satisfied - always a very comforting place to stay - staff very friendly and service is great. The Italian restaurant this year was not as good as normal - pasta didn't have much flavour and the pasta was over cooked - I am sure that you will rectify by the time we get back there.

AccorHotels certified review
Eddy A. Business - 06/06/2017
« Excellent »

Staff very helpfull and they wellknown their customer.s needed

AccorHotels certified review
Chee X. H. Couples - 31/05/2017
« Fantastic stay »

It was a wonderful experience and all staffs were extremely helpful and friendly. Some of the staffs even remembered our names throughout our 2 nights' stay. International buffet breakfast was good and perhaps the poached eggs could come with hollandaise sauce next time round ;) location is walkable dist from the malls and mrt.

AccorHotels certified review
Anonymous Business - 31/05/2017
« A very happy staying »

A very happy staying at the hotel during business trip. Room was very good, comfortable and with excellent city view. Only one suggestion, hope the crew at check-in desk could be more careful with customers' name as they wrote my name wrong on the invoice.

AccorHotels certified review
Anonymous Business - 31/05/2017
« convenient,warm ,comfortable »

convenient,warm ,comfortable

AccorHotels certified review
Andre B. Business - 31/05/2017
« Mr »

Very satisfying and helpful and knowlege of English

AccorHotels certified review
Shabbir H. Families - 27/05/2017
« Not very nice rooms as expected »

Good not best

AccorHotels certified review
Ingo Business - 26/05/2017
« Excellent hotel »

As regular guest of swissotel Foshan, I appreciate the high Quality of Service, room conditions, gym+pool and bar51.

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