Hotel - Swissôtel Düsseldorf Neuss
Swissôttel Hotel Swissôttel Hotel

Swissôtel Düsseldorf Neuss

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4.2/5 1,038 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 69.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Pet allowed 15  EUR
  • Indoor heated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Massage (Paying)
    • Solarium (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Indoor heated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Massage (Paying)
    • Solarium (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 25 meeting room(s)
See all services

Hotel location

Our rooms

Our 246 guest rooms and suites are designed with your comfort in mind. All feature air-cooling system, WIFI, flat screen TV and a large desk with enough space to work comfortably. The large marble bathroom is equipped with Pürovel amenities.All Premier Rhine River View Rooms offer a superb view across the river Rhine to the skyline of Duesseldorf. WIFI is available in the entire building.

  • 246 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,038 reviews

Our guest reviews for Swissôtel Düsseldorf Neuss

100% genuine reviews from our guests

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AccorHotels certified review
Jeremy Y. Business - 05/12/2017
« very bad experience. »

I have already written in a formal letter of complaints

AccorHotels certified review
Dr.amir H. T. Couples - 30/11/2017
« Good view »

Staff are kind and helpful,location is good and rhein view are great

AccorHotels certified review
Filip V. Couples - 28/11/2017
« Ok »

The stay was okay but not exceptional

AccorHotels certified review
Adrien Z. Business - 26/11/2017
« good ! »

Rooms are comfortable and staff very nice ! However swimming pool was a bit cold and restaurant food quality level not aligned with pricing applied for the rooms...

AccorHotels certified review
Anonymous Business - 21/11/2017
« Overall experience was subpar compared to other hotels. »

I booked a total of 140 nights in rooms, catering and meeting rooms. The team who helped with booking were great to work with, however, they dropped the ball in one small courtesy....introducing themselves when we had our meeting. The banquet staff lacked attention to detail and did not follow our instructions prior to arrival.

AccorHotels certified review
Rick Business - 17/11/2017
« Great Hotel, Great Staff and Great Comfort »

I arrived very early and was greeted warmly by your staff. They fortunately allowed me to get into my room early which allowed me to catch up on my jet lag from the states. All-in-all your hotel allowed me to have a very comfortable conference.

AccorHotels certified review
Anonymous Business - 15/11/2017
« Very kind Staffs but the room was cold and saw a couple of time bugs »

The staffs were all kind and helpful, however, the room was cold, I don't think I could control the temp control button. Even if I put that as maximum, my room was still cold. I also saw the bugs twice, one time in the bathroom and the other time, it was near the window..

AccorHotels certified review
Ferreira P. A. Couples - 14/11/2017

There was perfect. Beautyful place en the breakfast very goed. Place sure for next time. Thank you very much

AccorHotels certified review
Anonymous Business - 08/11/2017
« 3 night stay for the IJC »

Great food, good conference facility, good bed, but the room was very warm and the temperature controller did not work at all.

AccorHotels certified review
Ian B. Families - 05/11/2017
« Pleased with our experience »

Overall, satisfied. However we had to request a bathrobe for our daughter who was sharing our room too. This was disappointing as their was an extra bed in the room it seem logical to also place a bathrobe and slippers too. Breakfast was excellent.

AccorHotels certified review
Cristina V. Friends - 31/10/2017
« Friendly and helpful personal, lovely hotel and great facilities, large rooms, impeccable cleanliness, nice location great view. »

It was delightful , I will definitely recommend to my friends as well.

AccorHotels certified review
Maarten Families - 26/10/2017
« Great stay as usual »

I've visited Swissôtel Düsseldorf Neuss numerous times and it's always a great stay.

AccorHotels certified review
Anonymous Business - 17/10/2017

The restaurant was excellent, but my room was dirty. I was uncomfortable in the room.

AccorHotels certified review
David Business - 01/10/2017
« Looks good from the outside »

Hotel impressive from the outside and staff were very nice. Once inside the room, it was clearly in need of a redecoration and upgrade. I complained that the Fridge was not working and there was a noise coming from the water system that was intermittent, but loud enough to wake me up six times in the night. I found that if I left the water on all night, the sound would not occur. I told reception exactly what the problem was and how to solve it. Four nights later, it was still not done and no one ever remarked or responded to fix it, despite being reminded every day. I had four nights at the hotel on business and was disappointed with my stay. On principal, I dined out each night and had breakfast elsewhere. I judge a hotel on it's ability and willingness to sort out problems that occur during my stay. If you pay over 100 euros per night, you will be disappointed with this hotel. I certainly will not use the Swissotel group again unless I have no alternative, and put the visit down to experience and a learning curve. David

AccorHotels certified review
Anonymous Business - 22/09/2017
« Business Hotel with friendly atmosphere »

Clean rooms - excellent beds - ok bathroom - friendly staff - excellent breakfast - good diner options - nice bar - good service - 24/7 reception desk. Personally I like to stay in the Swissotel as I feel very comfortable. The rooms are a little older, but always tidy and clean.

AccorHotels certified review
Anonymous Business - 22/09/2017

No honoring of Circle membership Feedback has been dealt with subsequently

AccorHotels certified review
Anonymous Business - 22/09/2017
« You guys deserve the award for best hotel employee. »

We stay 2 third of the year in hotels around the world because our business. Not related to hotel industry. And the overall experience was all a 10 out of 10.

AccorHotels certified review
Yasser G. Business - 17/09/2017
« Good Place with Good Location »

Good Stuff and Good Breakfast

AccorHotels certified review
Michal Business - 13/09/2017
« Old but nice hotel »

Interior quite old, but clean. Room was really ok, however A/C not working. Nice hotel service. Very good breakfast.

AccorHotels certified review
Yelle Couples - 12/09/2017
« Awesome »

The view from the 12th floor is breathtaking... The beds and pillows are comfortable... and they have competent and friendly workers. We had a great stay and are already planing the next weekend trip.

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