Hotel - Swissôtel Büyük Efes
Swissôttel Hotel Swissôttel Hotel

Swissôtel Büyük Efes

4.5/5 3,119 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Parking - Valet On Request
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Paying)
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children
  • Tennis
  • Other sports activities
    • Jogging track
    • Table tennis

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 38 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

All 402 guest rooms feature contemporary and elegant design and offer state-of-the-art technology. In addition the hotel has 74 Swiss Executive Rooms providing guests with exclusive privileges such as access to the Swiss Executive Club Lounge.The hotels well-appointed guest rooms and suites offer spectacular views over Izmir and the sea. 55 elegantly decorated suites offer the ultimate in style and comfort with spacious living areas and a full line of luxury amenities and services.

  • 402 rooms
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Jacuzzi
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,119 reviews

Our guest reviews for Swissôtel Büyük Efes

100% genuine reviews from our guests

Find out more
Lien D. C. Business - 09/08/2018 AccorHotels certified review
« nice, luxious hotel with friendly staff and very good beds »

The staf was very friendly and helpful. It is a nice and beautiful hotel with very good beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lien De C., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Valeria Business - 08/08/2018 AccorHotels certified review
« Very nice people, very good food! »

The restaurant is excellent. All the waiters and staff members are kind. They really care for the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeria K., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Tariq F. Business - 07/08/2018 AccorHotels certified review
« Pleasant and restful »

Good breakfast, clean and tidy rooms, pleasant staff, nicely appointed bath rooms, pleasing ambiance, nice lawns and outdoors

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tariq F., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Anonymous Business - 06/08/2018 AccorHotels certified review
« Fantastic »

Very comfortable and nice rooms Very kind and professional staff Very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus Sandager H., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Atakan B. Business - 05/08/2018 AccorHotels certified review
« Both staff and the facility was very nice. People are smiling, helpful and hardworking. Thank you for your follow-up questionnaire. Keep on same performance. »

A very minor comment to improve is the "lamb roasted on the tandour" at lunch was cold. And the second one the lunch hall personnel was not in full communication with the front desk. I mean, we were staying as a corporate group, however the personnel in lunch hall continuously requested a signature from one of us in our group to confirm the group had the lunch. In the first day, we explained that, we are not in charge to follow up this task but the same thing occured in the second day again. Our agency responsible guy talked to front desk and they told that the lunch hall responsible was not aware. This is not a big issue but I expect a better information & briefing organization in Swissotel. I hope this will be beneficial for you to strive for the perfect level.

Onur K. Business - 02/08/2018 AccorHotels certified review
« Great stay at Swissotel Büyük Efes »

Beginning from car park security all kind of service was very helpful and smiling. A great motivation can be seen in staff's face. Thus cause a great and comfortable stay for the guests. Food is delicious and rich in variety, rooms are clean, furniture and equipment are nor worn out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Onur K., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Aykan G. Business - 02/08/2018 AccorHotels certified review
« one of the best city hotels in Turkey »

The hotel is great, staff is competent and friendly. However the quality of the food is not at the level where it used to be in 20…

Our hotel has responded to the review
Our hotel has responded to the review

Değerli Misafirimiz, Öncelikle bizi tercih ettiğiniz ve konaklamanızı değerlendirmek üzere zaman ayırdığınız için teşekkür ederiz. Hizmetlerimizi beğenmeniz ve güzel vakit geçirmeniz bizleri son derece memnun etmiştir. Tüm ekibimiz, misafirlerimize en iyi hizmet kalitesini sunmak için çok çalışmaktadır. Siz değerli misafirlerimizin olumlu dönüşü bizi her gün daha iyisini yapmak için motive etmektedir. Sayenizde aldığımız tüm yüksek puanlar ve güzel yorumlar tüm çalışanlarımıza ulaşmakta ve her birimizi daha da başarılı olmaya desteklemektedir. Bir başka İzmir seyahatinizde yine Swissôtel İzmir'i tercih etmenizi ümit eder, sizi yeniden ağırlamaktan memnuniyet duyacağımızı ifade etmek isteriz. Saygılarımızla, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Ahmet A. Z. Business - 01/08/2018 AccorHotels certified review
« Chairman of NACE Machine ındustry »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Değerli Misafirimiz, Öncelikle bizi tercih ettiğiniz ve konaklamanızı değerlendirmek üzere zaman ayırdığınız için teşekkür ederiz. Hizmetlerimizi beğenmeniz ve güzel vakit geçirmeniz bizleri son derece memnun etmiştir. Tüm ekibimiz, misafirlerimize en iyi hizmet kalitesini sunmak için çok çalışmaktadır. Siz değerli misafirlerimizin olumlu dönüşü bizi her gün daha iyisini yapmak için motive etmektedir. Sayenizde aldığımız tüm yüksek puanlar ve güzel yorumlar tüm çalışanlarımıza ulaşmakta ve her birimizi daha da başarılı olmaya desteklemektedir. Bir başka İzmir seyahatinizde yine Swissôtel İzmir'i tercih etmenizi ümit eder, sizi yeniden ağırlamaktan memnuniyet duyacağımızı ifade etmek isteriz. Saygılarımızla, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

K.s. Business - 31/07/2018 AccorHotels certified review
« reasonable room/s - although I had little sleep »

I stayed here for two nights. The first nights sleep was very poor (I needed 2 cold showers through the night and the room temperature only managed to get down to just below 30 degrees in the morning) The following evening (after arriving back at the hotel after a day of business) I asked for the air conditioning to be looked at, which it was after 30 minutes or so. I then needed to chase reception to find out the status of the air conditioning, I was informed it was working (even though I felt no cold air coming form the unit). I was promised that when I would return after a business dinner, my room would be cold. I returned later that evening to find that the air con was not working. More discussions eventually led to me requesting to move rooms, which was agreed by the hotel staff (the hotel just wanted to send yet another engineer and we are now in the early hours of the morning). I was then asked to go to my room, pack my bags and call reception when ready. I called reception once packed to be told that no one was available to help and I was call reception back in ten minutes (very frustrating)... I called back again and this time was told to wait in my room and someone would come to me. After ten minutes of sitting in a 30 degree room I decided to visit reception (dragging my luggage along). I then needed to start explaining from the beginning about the whole event to eventually be given a new room key. The air con in this room was fantastic, it was just a shame that I was only going to get 3.5 hours sleep before needed to travel the next day.

Michael B. S. Couples - 30/07/2018 AccorHotels certified review
« Turkish hospitality »

What a completely magnificent hotel. The staff was extremely helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Bowman S., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Wim Business - 28/07/2018 AccorHotels certified review
« Management is arrogant and not interested in feedback from customers! »

Nice hotel with nice facilities. Hence pricing policy and management are way beyond average Accorhotels hotels. It is a shame for such nice hotel!! Twice I tried to communicate with management, twice no time, would get back to me later, etc. seen nobody. Key complaints: - booked via booking.com as 20% cheaper ... where I normally always book via accorhotels website; because I booked via booking.com it didn't count for my silver card with Accor! - normally I always get a free drink, now nothing! - 3 weeks earlier i also stayed in this hotel (when it was not part of the accorhotels group yet), and then I received a bottle of wine + a big fruit basket - now nothing - 2 weeks before booking i asked hotel if there was a special rate for NATO members: I got a rate of 125€ + VAT, which is almost 30% more than on the Accorhotels website, and 50% more than via booking.com. These are very weird practices to say the least...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wim V., Thank you for taking the time to tell us about your experience at the Swissôtel Büyük Efes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately, we have not received any request from you regarding the price issues you listed in your e-mail. Both bookings to our hotel, the first one in June and the last one, have been made via Booking.com which can offer different rates than from our direct reservation hotline or our own website. Please, be informed that bookings through third parties are not eligable for our welcome drinks or other amenities. You have been offered a welcome amenity during your first time in our hotel, because it had been your first visit. And it had been delivered with my signed welcome letter as well. As I can see on the Accor membership website, you are a Le Club Accor member with Classic status. We will be pleased to offer you advantages if you share your reservation requests directly with us and profit from the credits you reach with every single Accor hotel stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you again in the near future. Kind regards, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

John V. E. Business - 27/07/2018 AccorHotels certified review
« Firly good hotel »

Nice hotel. The process for billing meals is terrible.

Damian Business - 24/07/2018 AccorHotels certified review
« Nice place to rest and work. »

I spent in this hotel two weeks in July - very good infrastructure, incredible good food, very good staff, safe place. If I'll back to Izmir I choose the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damian Jan P., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Omar Families - 24/07/2018 AccorHotels certified review
« Very good »

Great room. Fantastic staff. Good food. would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gudrun H., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Mrs S. H. Families - 24/07/2018 AccorHotels certified review
« Celebrating our son’s 40th Birthday, the hotel made it special! »

On arrival you are greeted with very friendly staff who cannot do enough. The rooms where fabulous especially the family room. The breakfast buffet is outstanding. As a frequent visitor the only disappointment is the pool restaurant menu has changed not for the better. Also at the hotel lobby coffee area they are not able to make a good cup of cappuccino, this needs to be addressed, l did bring it to the attention of the manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzan H., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Anonymous Friends - 23/07/2018 AccorHotels certified review
« Mr Alain B. »

Fantastic hotel. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain Brian B., We very much appreciate your feedback regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Basel Business - 23/07/2018 AccorHotels certified review
« Dr. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Basel A., We very much appreciate your comment regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Bl Business - 23/07/2018 AccorHotels certified review
« The best location to stay in İzmir »

In the heart of İzmir, a wonderful place to stay with a secret garden and amazing pool.

Our hotel has responded to the review
Our hotel has responded to the review

Değerli Misafirimiz, Öncelikle bizi tercih ettiğiniz ve konaklamanızı değerlendirmek üzere zaman ayırdığınız için teşekkür ederiz. Hizmetlerimizi beğenmeniz ve güzel vakit geçirmeniz bizleri son derece memnun etmiştir. Tüm ekibimiz, misafirlerimize en iyi hizmet kalitesini sunmak için çok çalışmaktadır. Siz değerli misafirlerimizin olumlu dönüşü bizi her gün daha iyisini yapmak için motive etmektedir. Sayenizde aldığımız tüm yüksek puanlar ve güzel yorumlar tüm çalışanlarımıza ulaşmakta ve her birimizi daha da başarılı olmaya desteklemektedir. Bir başka İzmir seyahatinizde yine Swissôtel İzmir'i tercih etmenizi ümit eder, sizi yeniden ağırlamaktan memnuniyet duyacağımızı ifade etmek isteriz. Saygılarımızla, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

Richard Families - 23/07/2018 AccorHotels certified review
« Very good experience, friendly and helpful staff. »

Very good, staff were helpful and friendly. The room was very nice and facilities excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

R. Business - 19/07/2018 AccorHotels certified review
« Perfecto is the word »

From the very minute i arrived at the airport , The Concierge ( Sadi & Badri ) made it easy for me to arrive at my hotel. EFE i must say was the man at he reception and his welcoming made me feel homely and comfortable. It feels nice when the people around you address you by Name all throughout the 3 nights stay , which shows the Connect between the staff and the customers. The Executive lounges i give a 9.5/10 and the Restaurant on the A floor I rate a 8/10 . All with amazing view and dine experience. The rooms neat and clean, The beds could be made a lil more comfortable but absolutely no issues the way it is now. I missed the high floor room and thus the sea view. One of the best swisshotel experience I have had and Swisshotel Izmir hasnt disappointed me. I am sure to return back and plan all my stay going forward at the swissotel. Definitely would refer to my friends and colleague.. EFE / TAYFUN / BAHRI - Needs a special appreciation and I rate them 10/10 :-) :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed R., We very much appreciate your comments regarding your stay at the Swissôtel Büyük Efes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sibel Çakmakoğlu Guest Relations Manager Swissôtel Buyuk Efes, Izmir Gaziosmanpasa Bulvari No:1 | Alsancak, 35210 Izmir | Turkey Tel: +90(0….5176 | Mob: +90(0….1326 | Fax: +90(0….1010 E-mail: si… | www.swissotel.com/izmir

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