Hotel - Swissôtel Berlin
Swissôttel Hotel Swissôttel Hotel

Swissôtel Berlin

Our hotels AccorHotels
4.6/5 2,490 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 50  EUR
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
    • Outdoor unheated pool (Paying, Nearby)
  • FITNESS SUITE
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Squash court (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 11 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

All 316 rooms at Swissotel Berlin feature stylish furnishings including a Nespresso Coffee Machine, SKY and LCD TVs as well as SuitePads (digital guest directory).Modern furnishings, the bathroom with its own shower and bathtub, and the space-saving solution of hiding the ironing board behind a large wall mirror. All of our rooms provide top-of-the-line technology and infrastructure.

  • 316 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,490 reviews

Our guest reviews for Swissôtel Berlin

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Annika Families - 17/04/2018
« I really enjoyed my stay in the heart of Berlin. »

The check-in was a pleasant experience. The reception guy also called the room afterwards and asked if everything was in order. Very helpful. The room was exactly what I expected and I was very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team, especially to Carsten who has checked you in. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Who Couples - 14/04/2018
« Very good hotel central placed »

Very good service by the staff. Breakfast over middel, but not in the high class. Only one great quilt, which was an challenge for us as a couple !!

AccorHotels certified review
Rob C. Business - 11/04/2018
« Clean, Comfortable and Helpful Team »

I just got back from a work trip visiting Madrid, Paris, Berlin and London - and this hotel was the highlight of my trip. The room was clean and very comfortable, the breakfast was excellent, and the team at the front deck and working in the restaurant we're incredibly helpful. This is my go-to hotel when I visit Berlin.

AccorHotels certified review
Levana T. Families - 11/04/2018
« Swissotel - one our best pleasures in Berlin »

Excellent location. Kind and care service. Fully equipped room with coffee machune and a kettle for making tea. Luxurious breakfast. We loved everything and we enjoyed staing at the hotel.

AccorHotels certified review
Dr. R. G. Families - 08/04/2018
« Great hotel. »

Wonderful staff, Great location. Excellent breakfast- all ypu need for a relaxing and enjoyable visit to berlin

AccorHotels certified review
Gunter F. Friends - 08/04/2018
« GREAT Berlin »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
N. S. Families - 06/04/2018
« Full value for a perfect stay »

We stayed for 6 nights My whole family in 3 rooms The service was excellent above all expectations from reception to departure The rooms were clean and included a coffee maker Hair dryer Iron and safe Comfortable beds and the room was cleaned every day including changing towels and extra bed for the child Breakfast was rich and varied and the service was excellent The staff was courteous and excellent service Highly recommend staying at the hotel

AccorHotels certified review
Richard S. Solo - 06/04/2018
« Worst hotel experience I've had »

I stayed in a junior suite at swissotel berlin for 6 nights. 9025 - 28/03/18 - 03/04/18 Mr R S. Upon arrival I was told that the executive lounge was included in my package but it was closed for Easter, I was given a meal voucher for the restaurant. I specifically booked the executive lounge so I could enjoy the views and exclusivity of privacy to relax. Upon checkout I was told that I had to pay for the lounge as it was only pre-booked and not pre-paid. This was not explained to me upon check in. The mini bar was not replenished daily and I had to ask for this. The room was not serviced one day and also I had empty wrappers and bottles that was left for 2 days in my room. The shower took over 5 minutes to heat up, I brought it to the hotels attention on the Saturday and then had to call reception on the Monday to prompt them to fix the problem. They finally sent an engineer to look at the problem then assured me it was fixed, they left the suite without testing it and when I went to shower in the evening it took 7 minutes to heat up. When I asked for my check out time I was told it was 12pm, I told the reception that a late check out is included in my package, the gentleman rolled his eyes and asked for proof of this. The proof is clearly stated on the website. I had an awful experience and will not be staying at a swissotel again. I have yet took to social media to share my experience yet

AccorHotels certified review
Anonymous Couples - 06/04/2018
« not overwhelming »

average

AccorHotels certified review
Benjamin Business - 04/04/2018
« This is a very pleasant stay in a beautiful hotel in one of the best areas in Berlin. »

First, the room was really nice. My room has the view of the main street in Kudam. Second, the breakfast is amazing. Third, they serve light snack, some hot food and coffee in the lounge area in the hotel lobby. I came to the lounge area every day to do work on my lab top. So I ordered snacks and coffee in here a lot. The food and drinks here are of high quality and the staff here is very attentive (which surprised me since it was only a lounge area). Fourth, the restaurant serves beautiful dinner. I went there twice during my four days stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We are very glad that you have enjoyed all our services and facilities. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Peter Families - 04/04/2018
« Overall ok »

We stayed for Easter which has become a tradition at Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time answering our guest survey and sharing your experience. It is always a great pleasure to receive valuable feedback and I will share your review with our team. I have unfortunately noticed that you have not been satisfied with our different services. As we are always trying to improve our service I would appreciate if you could give me more details about your experience. I would like to take the opportunity and offer my personal assistance for any further questions and I hope that we receive the chance of welcoming you back soon. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Raeann Friends - 03/04/2018
« Fantastic hotel and location »

From check in to check out, we cannot fault our stay at the hotel. Parking was easy; breakfast was really good; the bar made good cocktails; reception staff were more than helpful and we would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We are glad that you have enjoyed your stay and our services. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Michel S. Families - 01/04/2018
« room for improvement »

very nice hotel but with a good service but, - heating not working in the room - mobile heating aggregate not working either ... - Television in a 5 Star hotel which is not HD ... All in all not really the 5 Star Accor experience

AccorHotels certified review
Mor Friends - 31/03/2018
« Very recommended »

Very nice hotel in a prime location. close to evrything, a beutiful view from the room of Kodam street, the room is modern and clean. excellant brakfast, a very nice people in the front desk, we attend to return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We do very much appreciate that you have enjoyed your stay with us and our services. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Kat Friends - 30/03/2018
« Very helpfull, friendly staff »

The hotel was superb very clean and comfortable and quiet and provided excellent breakfasts. Reception staff helped us with advice on where to eat and made a booking for us. they also gave clear instructions for using public transport and provided maps to help us to get where we needed to be. I was very pleased to receive a birthday card and cake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Thomley, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I am very happy that my colleagues have been so helpful and that you have enjoyed the little cake. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Jennifer R. Friends - 29/03/2018
« Very enjoyable »

Helpful and polite staff throughout the hotel. Breakfast exceptional, dinner very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Couples - 27/03/2018

Couldn’t fault our stay, apart from the fact that one of the cows you can see from the lifts fell over and no-one picked it up !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. Thank you very much for your comment about the cows. We have picked it up as soon as we have recognized it which might have been after your departure. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Business - 27/03/2018

Nice room, great breakfast, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Margaryta Business - 26/03/2018
« Comfortable and pleasant stay »

Comfortable and pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau S., vielen Dank, dass Sie sich Zeit für unsere Gästebefragung genommen haben. Über Ihr lobendes Feedback freuen wir uns sehr und geben dieses gerne an unser Team weiter. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Über Ihre Bewertung auf Tripadvisor würden wir uns freuen. Mit herzlichen Grüßen Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Business - 26/03/2018
« Outstanding »

Employees are attentive, engaging and anticipate your needs. Food is tasty and there are a variety of options. Rooms comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We are glad that you have enjoyed your stay and our services. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

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