Hotel - Swissôtel Berlin
Swissôttel Hotel Swissôttel Hotel

Swissôtel Berlin

4.6/5 2,964 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 107.10 EUR Non member rate
From 101.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • FITNESS SUITE
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Squash court

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
See all services

Our rooms

All 316 rooms at Swissotel Berlin feature stylish furnishings including a Nespresso Coffee Machine, SKY and LCD TVs as well as SuitePads (digital guest directory).Modern furnishings, the bathroom with its own shower and bathtub, and the space-saving solution of hiding the ironing board behind a large wall mirror. All of our rooms provide top-of-the-line technology and infrastructure.

  • 316 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,964 reviews

Our guest reviews for Swissôtel Berlin

100% genuine reviews from our guests

Find out more
Peter Couples - 10/08/2018 AccorHotels certified review
« Very nice staff »

The hotel is well known to us and appreciated. The staff is extremely helpful, friendly and competent. Unfortunately the club lounge is closed, which is a major draw back. The hotel will close end of November we were told, which is very sad.

N. H. N. Business - 09/08/2018 AccorHotels certified review

Satisfactory

Kathy G. Families - 03/08/2018 AccorHotels certified review

Had a very enjoyable stay, very friendly and helpful staff, lovely room and super comfortable bed and pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Mike S. Solo - 03/08/2018 AccorHotels certified review
« Very good. »

Front staff was super friendly and responded to requests quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Jimmy Couples - 02/08/2018 AccorHotels certified review
« Very bad experience »

There was no free upgrade even though I am a Accor member, no access to lounge Nor was there any welcome drinks..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you very much for taking the time answering our guest survey and sharing your experience. I am very sorry that your experience at Swissôtel Berlin did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am totally aware that this is not an excuse, but the Le Club program is fairly new to us. We will make sure to train our staff again and on a regular basis so that this should not happen again. The upgrades are granted upon availability and during your stay we were almost fully booked so that we were not able to allocate you a free upgrade. We would appreciate if you would give us a second chance and that we would be able to welcome you again until 30th November 2018 and please contact me directly for your upcoming reservation. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Judith &. G. D. Couples - 02/08/2018 AccorHotels certified review

Great, as always!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Natalie Families - 31/07/2018 AccorHotels certified review
« Excellent service for a very pleasant stay »

We had a wonderful stay at the Swissotel in Berlin. My father is handicapped and the hotel provided a wheelchair for him to use during our stay. Also, the handicapped room had a very accessible bathroom, which he appreciated. Our rooms were on the Atrium side of the hotel and they were very quiet. The rooms were very clean and the housekeeping staff did a wonderful job. We looked forward to going to the breakfast buffet every morning, with so much to choose from. We were not crazy about the feather pillows, but that is just a personal preference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We are glad that you and your father were able to enjoy your stay with us and that we were able to make it as comfortable and easy as possible for you. The entire team of Swissôtel Berlin would appreciate to welcome you again until 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Anonymous Couples - 30/07/2018 AccorHotels certified review
« Good! »

Good location and good room service, One downside is the pillows are too soft. And unfortunately the hard foam pillows were not available for me and my husband.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. However, I would like to apologize for the inconveniences regarding the pillow. The entire team of Swissôtel Berlin would appreciate to welcome you again until 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Rodrigo Solo - 29/07/2018 AccorHotels certified review

Great personal touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Alejandro Business - 24/07/2018 AccorHotels certified review
« Great service. Thank you! »

Great service. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Ofek Solo - 22/07/2018 AccorHotels certified review
« Great »

The stay time was really great, the staff was charming and very helpful, the fitness center satisfactory. I will definitely visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Inbar S. Friends - 21/07/2018 AccorHotels certified review
« Excellent »

Very good hotel, clean , best location and kind and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Shannon K. Business - 20/07/2018 AccorHotels certified review
« Amazing customer service »

The customer service is so lovely and above and beyond expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon K., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Anonymous Couples - 19/07/2018 AccorHotels certified review

Polite personnel during check-in and check-out. Reasonable breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. However, as your comment about our breakfast was not so good I would appreciate if you could give us some details. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Anna Couples - 19/07/2018 AccorHotels certified review
« High customer standards and great overall experience »

We had a great stay. The personnel was very friendly, professional. The room was very cosy. Bright and warm (!) light. The bed was very comfortable. The bathroom was clean. We enjoyed the tasty breakfast. It was our first stay at Swisshotel and we are looking forward to our next stay. The pillows were too soft for our taste. It would be nice if it was possible to completely switch off the air condition. In our bathroom was green water in the tube, so we could not really make use of it, what was a pity. Not really disturbing to us as young travellers, but something to consider: The art piece in room 5007 was very spooky and awkward - we took is with humour ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I would like to apologize for the inconvenience in the bathtub. I will forward your comment to our technical department so that we can solve this issue. It is a pity that you found our pillows too soft. We do have a pillow menu where you can choose from different sorts of pillows, softer ones and firm ones. The entire team of Swissôtel Berlin would appreciate to welcome you again until 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Denise S. M. Solo - 17/07/2018 AccorHotels certified review
« Ms Denise S M. »

Wonderful! Nice accommodations, great location, and most importantly amazing hospitality from your colleagues at the front desk. They were not only helpful, but very friendly, which was so appreciated as I was traveling alone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Nancy S. Business - 16/07/2018 AccorHotels certified review
« Excellent customer responsiveness! »

The staff were very responsive to my questions, any needs, and extremely friendly and helpful to me, a foreign visitor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Mark S. Couples - 11/07/2018 AccorHotels certified review
« Wonderful hotel staffed with customer oriented people »

We enjoyed our stay. The staff was courteous and helpful. We will stay at your property if we visit Berlin again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Vivian M. Business - 10/07/2018 AccorHotels certified review
« Excellent experience »

The staff were very helpful at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Anonymous Business - 09/07/2018 AccorHotels certified review
« Great place to stay in Berlin! »

Lovely hotel, great location, very helpful staff and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin would appreciate to welcome you back until the 30th November 2018. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Our most recent 20 reviews
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From 101.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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