Hotel - Swissôtel Berlin
Swissôttel Hotel Swissôttel Hotel

Swissôtel Berlin

Our hotels AccorHotels
4.6/5 2,177 reviews
All hotels in Berlin
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 107.10 EUR Non member rate
From 107.10 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 50  EUR
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
    • Outdoor unheated pool (Paying, Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Squash court (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 16 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

All 316 rooms at Swissotel Berlin feature stylish furnishings including a Nespresso Coffee Machine, SKY and LCD TVs as well as SuitePads (digital guest directory).Modern furnishings, the bathroom with its own shower and bathtub, and the space-saving solution of hiding the ironing board behind a large wall mirror. All of our rooms provide top-of-the-line technology and infrastructure.

  • 316 rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,177 reviews

Our guest reviews for Swissôtel Berlin

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Yehuda R. Families - 06/02/2018
« very good very nice very caring staff »

only one night but not the first time and surely not the last very good hotel and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Harish R. Business - 04/02/2018
« Pleasant hassle free stay in an ideal location for a business traveller »

Comfortable, pleasant and thoughtful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Thomas Solo - 01/02/2018
« Good service »

Friendly staff and good service! The room was too noisy. Could hear people opstairs and outsider.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hundahl, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. However, we would like to apologize for the inconveniences regarding the noise. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Rut K. Couples - 01/02/2018
« Good hotel and friendly staff but not enough sleep »

I have no complains over my +and my husband's stay other than that the beds were not comfortable. Mattress extremely stiff. I also couldn't understand why maid's had to go in the closet every day. I used and stoved away the hairdryer everyday and everyday it had been stoved away differently after the maids visit. A little funny but I also wonder; why the need to go into the closet where I keep my things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kristjansdottir, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your review with our team. We will of course also discuss the negative points from your review. I would like to apologize for the inconveniences. i have noted that the bed was too hard so that we will prepare a mattress topper for your next stay and that you would like us to leave the items as they are in your room. Our maids are supposed to put the hairdryer back in the closet due to our standards. Even if they do not need to put something back, they need to check if all items are still there or if our guests need new shoe shine items, a new laundry bag or new laundry lists. Furthermore they need to check if they need to clean anything in the closet or if a bathrobe needs to be replaced. I hope you now understand why this is crucial for us. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Dora A. Business - 31/01/2018
« Excellent country, great people. »

A very nice hotel, quiet, nice view of the street, nice place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Astratinei, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Business - 31/01/2018
« Great Service »

Great Location and Service. Would stay at this hotel again and recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lund, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
N.… Solo - 29/01/2018
« Nice hotel and excellence breakfast »

I'm impressed with the hotel. Hotel is good Location and excellent breakfast. All staff are kindly help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Oban68 Friends - 25/01/2018
« Top service »

Really great service both from reception, bar and room service. Nice, clean rooms. Nice bathroom. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. We are glad that you have enjoyed all the different services. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Crystal B. Solo - 17/01/2018
« Fantastic »

Excellent, well looked after and understood. Would love to return. All staff extremely helpful, friendly and chatty. Made me feel very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. It was great to read that you have especially enjoyed the interaction with our colleagues. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Am Couples - 15/01/2018
« it was ok »

I like the art and the interior spaces, but the card system in the elevators is a bit confusing and not user friendly. I think i should give it another chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I have also noted your feedback regarding the key reader in the elevators. We are aware that unfortunately the handling is a bit tricky. We have already ordered new key readers that will be able to recognize the keys more easily. I have noticed that you have not been completely satisfied with your check in and check out experience. I would really appreciate if you could send me some more details about it. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Business - 13/01/2018
« Great staff Great service good hotel it's time for some renovation »

It was great the renovation is needed for the rooms to fit the experience. The staff behavior especially at this visit was just amazing, professional and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I have noted that in your opinion our rooms shall be renovated and I will discuss this comment with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Delclose Business - 13/01/2018
« Mr. »

Friendly staff and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Lee W. Couples - 12/01/2018
« Excellent »

From the moment we arrived at the hotel to the time we left, we was very much impressed with all the staff at the hotel, that made our stay a brilliant experience. We would like to make a special mention to Mrs Minni, outstanding customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I really appreciate your comment about our staff and have forward the special mention (Mrs. Minni) to her und her manager. I am sure she will be pleased to read your comment. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Anonymous Business - 12/01/2018
« High quality and appreciated upgrade »

The room is clean and staff very welcoming - I really appreciate the upgrade in rooms as I stay every month in the hote.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I have noted that you have appreciated the upgrade and we will try to have an upgrade for your next stay again. However please note that this will not be possible each stay. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Ali Couples - 11/01/2018
« Nothing special »

Off to a bad start as the room I booked 10 months previously was not available. This meant having to stay in a room for one night then moving the following day to the correct room, meaning I couldn't unpack and settle in. Disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Q., Thank you very much for taking the time answering our guest survey and sharing your experience. Please accept my sincere apologies for the inconvenience we have caused regarding your room reservation. Please trust me that we have discussed this internally and that this was a mistake that should not have happened. We would be glad to welcoming you again in the future and please contact me directly for your upcoming reservation. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Joseph Couples - 05/01/2018
« Great hotel, perfectly located »

Great location, Excellant breakfast, professional service and people But, comparing to other 5 stars hotels, room could be improved and spa area could be upgraded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luner, Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. I have also noted that the rooms could be improved and we will discuss this internally. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Dimitrios A. Friends - 04/01/2018

Everything was perfect. The reception, the rooms etc everything perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Ella Couples - 04/01/2018

A perfect stay, as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Burkan C. T. Families - 04/01/2018

When I arrive to your hotel , I was told that they cant give me the room which I booked. ( standart room at KUDAMM side) offered me any standrt room with a view of patio. But when I insist about getting the room which I booked than I was upgraded to junior suit again with a view of patio. I also was told that I can change the room the next day but I refused to open my luggage than pack up again and move... At the end of the day my main aim was to watch the city at the new year period firewiorks.. etc. I didnt stay at the hotel that much but I would stay the breakfast of the hotel is not at SWISSHOTEL standarts. BECAUSE IF THESE REASONS EVEN I PAID FOR 3 NIGHTS, I CHECKED OUT 1 DAY EARLY AND STAYED ONLY 2 NIGHTS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tapan, Thank you very much for taking the time answering our guest survey and sharing your experience. I am very sorry that your experience at Swissôtel Berlin did not meet your expectations. Please accept my deepest apologies regarding the inconveniences with your room and the booking. Please trust me that this is not the service we are striving for. Eventhough you have not made the experience you hoped for with us, we would be glad if you would give us a second chance. In this case please contact me directly. Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

AccorHotels certified review
Martin Couples - 03/01/2018
« Nice to be back! »

Felt like coming home after two years

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for taking the time answering our guest survey and sharing your experience. It was a great pleasure to read your feedback and I will share your positive review with our team. The entire team of Swissôtel Berlin is looking forward to welcoming you again soon. We would appreciate your feedback on Tripadvisor! Yours, Sarah Sarah Kamensky Personal Assistant to GM sa… +49 30 220 10 2263

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 107.10 EUR Non member rate
From 107.10 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m Sofitel Berlin Kurfurstendamm
Sofitel Berlin Kurfurstendamm Hotel
From
From 112.50 EUR Non member rate
From 106.88 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 480 m 25hours Hotel Bikini Berlin
25hours Hotel Bikini Berlin Hotel
From
From 140.00 EUR Non member rate
From 140.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 740 m Mercure Hotel Berlin Wittenbergplatz
Mercure Hotel Berlin Wittenbergplatz
From
From 79.00 EUR Non member rate
From 73.47 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 780 m Mercure Hotel Chateau Berlin am Kurfuerstendamm
Mercure Hotel Chateau Berlin am Kurfuerstendamm
From
From 54.00 EUR Non member rate
From 50.22 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BERLIN
See rates