Hotel - Swissôtel Beijing
Swissôttel Hotel Swissôttel Hotel

Swissôtel Beijing

4.2/5 895 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Electric car recharging units

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Sauna
  • Tennis

Catering

  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Swissôtel Beijing Hong Kong Macau Center will cease operation on December 31st 2018 and will undergo a renovation from January 1st 2019 onward. Schedule to re-open the hotel in 2021.

Hotel location

Our rooms

From 32 to 165 sqm - 430 well-appointed rooms and suites with gracious amenities provide homestyle accommodation with in-room laptop-size electronic safes -separate telephone - fax - data port - minibar - spacious bathroom and individual in-room climate control.

  • 503 rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 895 reviews

Our guest reviews for Swissôtel Beijing

100% genuine reviews from our guests

Find out more
Anonymous Couples - 17/10/2018 AccorHotels certified review
« Mostly is fine. »

I stayed 10 nights this time, excellent room service I would say, I appreciated everything you all done for me. Just pretty little tiny details, will be greater if staffs will make some more professional improvements, like I will be feel more relax if the stuff doesn't stare at me while I am waiting my coffee, or please just let me order something I want to eat, instead of telling me it was wrong you wanna Mayonnaise with salad, you should order the other kinds sauce. Finally I still would say, hopefully I will come back here again in soon. Best regards Xiaodan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiao Dan L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Barbara Z. Couples - 15/10/2018 AccorHotels certified review
« Our stay was very comfortable and the staff very efficient and prompt to our requests during our stay. We thoroughly enjoyed our stay at your hotel »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara Joan Z., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rasmus J. Couples - 15/10/2018 AccorHotels certified review
« Not at all what i expected. »

Our room smelled like smoke from cigarets. So that was not comfortable. Also, our drainage in our bath did not work, so we could not take a proper shower. We complained about both things, and did not achieve anything from that. Only good thing was the location of the hotel. Next time im definitely not choosing Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rasmus Pazdecki J., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Carly Couples - 15/10/2018 AccorHotels certified review
« Good room, good price, exorbitant laundry cost spoiled the experience »

Our stay was good until we used the hotel's laundry service. The cost equated to almost one night's worth of accommodation. This shocked and upset us, and we left feeling very deflated. We only had a very small bag of laundry, and the cost was disproportionate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley John G., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Karl Couples - 13/10/2018 AccorHotels certified review

Close to train station. Good gym facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Karl W., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Philippe Couturier Resident Manager Swissotel Beijing Hong Kong Macau center

Fang Couples - 13/10/2018 AccorHotels certified review
« Very Good Services, but Guest Room Amenities Are in Need of Updates »

I have stayed in the hotel several times in past years. One thing that has convinced me to come back is the location and excellent guest services of the hotel. But, I have to say that the guest room amenities are old and outdated. The air quality in the room is subpar – the temperature and humidity are uncontrollable due to the early termination of air conditioning. The room temperature should be consistent and air should be circulated no matter what season it is in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fang H., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Calvin C. Couples - 11/10/2018 AccorHotels certified review
« Superb location and helpful staff »

Overall i really enjoyed my stay at Swissotel Beijing, wonderful location which is just beside the train station and nearby to Sanlitun.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Chin Lun C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Philippe Couturier Resident Manager Swissotel Beijing Hong Kong Macau center

Aleksandre Couples - 11/10/2018 AccorHotels certified review
« Old, outdated, dirty »

The room (executive Queen #1310) was very old, with moldy and rusty bathroom and extremely dirty carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Aleksandre L., We would like to thank you for choosing Swissotel Beijing Hong Kong Macau Center as your accommodation choice for your recent visit to Beijing and for taking the time to share your comments with us. We are deeply concerned about your experience during your stay in the room #1310. Rest assured that your comments are taken very seriously. Please, accept sincerely ours deepest apologize from all Swissotel Beijing team. Our engineer and house kipping team has been instructed to check and take appropriate measures to fix the problems mentioned, our Chef specially paid special attention of the comments regarding our breakfast buffet quality, rest assured that some training for our team member’s behavior will be re-enforced to avoid the recurrence of such incident in the future , club lounge offers will be reviewed as well. Conscious that ours apologizes won’t erase the unsatisfying experience you have been through. We all hope you will give us the opportunity of welcoming you again in Beijing. We remain at your disposal, don’t hesitate to contact us for your next visit, we will take a special care of you during your stay. We thank you for your continued support and hope we will have the pleasure of serving you. Yours faithfully Jean-Philippe Couturier Resident Manager Swissotel Beijing Hong Kong Macau center

Rogier Solo - 10/10/2018 AccorHotels certified review
« Good but old »

I think for a Swissotel you need to refurbish soon. It’a old. Staff is friendly. I also asked for a breakfast box to take with me as I was very early up to go to the Great Wall. The breakfast box by far does not contain what I paid for the breakfast. An old Croissant and pain au chocolat and a yoghurt and Apple. Is not representive of the price and what’s usually available at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogier S., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jan R. Friends - 08/10/2018 AccorHotels certified review
« A great conveniently paced hotel with helpful staff »

Super...no problems!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet Mary R., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Harry Families - 07/10/2018 AccorHotels certified review
« Great hotel close to subway »

Perfect hotel conveniently located next to a subway station. Also the Mubus bus to the Great Wall departs from there. The room has everything you need and the hotel has ATM. Friendly and efficient staff. Good view from the room-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gert Weener E., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alfredo J. Business - 07/10/2018 AccorHotels certified review
« Pleasant »

The staff of the hotel simply made the best impression and made my hotel stay very pleasant. The rooms are comfortable and the service at the Executive Floors is just outstanding. The swimming pool was very well kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfredo J., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rach Business - 04/10/2018 AccorHotels certified review
« Clean and satisfactory »

The hotel was a fine place to stay. Nothing special, but also well kept. It does feel a little dated. The staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel Margaret R., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sandra X. Families - 04/10/2018 AccorHotels certified review
« Convenient location »

Next to subway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei X., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gerry F. Couples - 04/10/2018 AccorHotels certified review
« No attention to customer service and needs of the customer »

Very disappointed as I stay at your hotel in Australia that's why I chose to stay here. I had no assistance when I arrived no one could understand English or attempted to help. Staff need to be more helpful to english speaking guest not just walk away they also need to know the service that is offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Gerard F., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. We are sorry that your experience did not meet your expectations; please allow us to express oursincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will re-enforce our training session to improve the english level and service attitude to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Philippe Couturier Resident Manager Swissotel Beijing Hong Kong Macau center

Joe C. Business - 02/10/2018 AccorHotels certified review
« Good quality, just shower place slightly aged, still acceptable. »

Friendly staff, comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Lok Joe C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex Business - 01/10/2018 AccorHotels certified review
« Everything is fine except the front desk service »

It’s great to receive the welcome letter from the store manager in the room. Billy in the lounge is very helpful as well as other staffs in the lounge. Most of them can remember my surname which is impressive. The welcome snacks and breakfast are great. The only pity is the front desk at the lobby is not professional. June, as the supervisor of the front desk was chatting with others and her attitude was not so enthusiastic to a Platinum member. Despite this, my next trip to Beijing will choose Swissotel Beijing again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Min L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luis R. Families - 28/09/2018 AccorHotels certified review
« Good value »

Stay was good, staff was helpful,room was a little aged, a/c could use some maintenance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis Felipe R. Mendoza, We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alfred Couples - 27/09/2018 AccorHotels certified review
« A good stay »

Slightly old fashion, everything is really good except toiletries, I could find similar quality toiletries in some decent express hotels. And most important thing is, there was nobody in the check in desk for Accor members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao F., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 27/09/2018 AccorHotels certified review
« Recommended hotel in Beijing »

Although I and my husband stayed here, there was only one bathrobe. However, good Hotel, great location, friendly and helpful staff. We will be visiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiroko A., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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