Hotel - Swissôtel Beijing
Swissôttel Hotel Swissôttel Hotel

Swissôtel Beijing

4.2/5 984 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Electric car recharging units

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Sauna
  • Tennis

Catering

  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Swissôtel Beijing Hong Kong Macau Center will cease operation on December 31st 2018 and will undergo a renovation from January 1st 2019 onward. Schedule to re-open the hotel in 2021.

Hotel location

Our rooms

From 32 to 165 sqm - 430 well-appointed rooms and suites with gracious amenities provide homestyle accommodation with in-room laptop-size electronic safes -separate telephone - fax - data port - minibar - spacious bathroom and individual in-room climate control.

  • 503 rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 984 reviews

Our guest reviews for Swissôtel Beijing

100% genuine reviews from our guests

Find out more
Marc Business - 30/12/2018 AccorHotels certified review
« last stay before renovation shut down »

Due to planned renovation shut down part of infrastructure of hotel wa no more available ( e.g. executive Lounge at 16th floor)

Steve Business - 18/12/2018 AccorHotels certified review
« Bye for now to an old friend »

As always the staff at the Beijing Swissotel were absolutely top class. The amenities were much diminished from the usual standard as the hotel winds down to the shutdown for refurbishment at the end of the year but, under the circumstances, it was the very best that could be done. Thanks so much for everyone at the hotel for five or more years of great service and I really hope to see the new revamped hotel in a couple of years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Trevor Willi A., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kiat T. Solo - 13/12/2018 AccorHotels certified review
« Excellent room, with bits needing updates »

Excellent staff at front desk, rooms were almost the same as other Swissotels, some features in the room requires an update but I understand that renovation is currently planned for the building

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eng Kiat T., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nicolas C. Business - 08/12/2018 AccorHotels certified review
« no guest service at all - old hotel »

very bad experience. i am supposed to be a gold member but was treated like low valued basic tourist. I had to request a room upgrade (??!) and told them that it was part of the gold member benefits - front office staff was surprised by my request...i had to insist "loudly" to get an upgrade - although the hotel was basically empty. i hate to beg that and i feel very unwelcome. An top the room was very old and not maintained at old. First and last swissotel experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Nicolas C., We would like to thank you for choosing Swissotel Beijing as your accommodation choice for your recent visit to Beijing and for taking the time to share your comments with us. We are extremely sorry and deeply concerned to read about your check-in experience, please accept our apologies. Our standard in term of welcoming our le Club Accorhotels members wasn’t definitly appropriate. Kindly rest assured that additional training will be given. Your comments has been taken very seriously and we assures you that this matter will help the team in his future approach to the clientele. This does not in any way reflect the usual service level of our property. Conscious that ours apologizes won’t erase the unsatisfying experience you have been through. We all hope you will give us the opportunity of welcoming you. We thank you for your continued support. Yours faithfully. Swissotel Beijing Hong Kong Macau center

Mark Business - 05/12/2018 AccorHotels certified review
« Good location but desperately in need of a refurb »

Hotel location is good for my needs and the executive lounge staff are excellent at making me feel welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thomas Business - 05/12/2018 AccorHotels certified review
« Big and beautiful Hotel »

The staff was very good, the destination was also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olah T., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sarah Business - 04/12/2018 AccorHotels certified review
« Great location and helpful staff »

Was general satisfied with the stay. Breakfast was good, location is excellent and the staff were always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Margaret W., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Soren G. Business - 01/12/2018 AccorHotels certified review
« Old hotel, in desperate need of an Update. »

Friendly staff and service was as to be expected but rooms and interior in general is below average compared to other hotels in Beijing that are similar in price.

Julie Families - 24/11/2018 AccorHotels certified review

Service was great. Hotel was old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Whye Yian T., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Stephan D. Business - 24/11/2018 AccorHotels certified review
« Run down, not the standard of a Swiss hotel »

Location excellent. facilities are old. Apparently there are bed bugs in the room! I have bites everywhere and this is the only hotel I have been staying that week!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephan D., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Isabelle C. Business - 23/11/2018 AccorHotels certified review
« Friendly and warm »

I received a warm and friendly services from a young man on both morning at the lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabelle C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wayne P. Couples - 20/11/2018 AccorHotels certified review
« Good »

Nice full featured hotel, with great subway access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne Peter P., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex Business - 12/11/2018 AccorHotels certified review
« Wonderful experience in Swissotel Beijing »

Wonderful experience in Swissotel Beijnig during my stay. Helpful lobby staff, clean bathroom, enthusiastic lounge staff. Nearly no shortcomings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Min L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 07/11/2018 AccorHotels certified review
« Great location »

It is my 2nd time at this hotel and the hotel has aged quite a bit over the last 2 years. The front desk lady was welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiow Peng Monica Y., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 06/11/2018 AccorHotels certified review
« Pleasant experience but really aged amenities »

Really like the executive lounge floor which allows me to keep my son accompanied by hotel staff while i’m Away for meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suet Yan L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anthony C. Business - 03/11/2018 AccorHotels certified review
« The worst hotel which I ever stayed within the Accor Hotel Group ...! »

The receptionists, the coffee shop chefs treated hotel guests like "dirt" ...

Anonymous Business - 03/11/2018 AccorHotels certified review

Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Lok Joe C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Knut H. A. Business - 03/11/2018 AccorHotels certified review
« My second home in Beijing »

As always, the people are extremely friendly and helpful and the atmosphere is 'cozy'. In addition, you get easily anywhere from Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Knut Halvor A., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wakuku Business - 02/11/2018 AccorHotels certified review
« Good hotel with good location »

I was travelling on business last week to Beijing and booked this hotel via Accorhotel app. The hotel is very good located which beside is subway station. So you can take the public transport if you dont want to be jammed in Beijing traffic. Surrounding is the near to the embassy area and also stadium, so it is easy to find good restaurant and bars. The staff is quite friendly as I was arrived very earlier morning, they allowed me to go to level 3 Gym to get changed so that I can start my day freshly. Recommended to stay here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jie Y., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dilip K. R. Families - 01/11/2018 AccorHotels certified review
« Not bad »

I would like to give suggestion . Your staff needs to improve in there English. I had a very tough timing making them understand wat I need . They wil not have a smiling face when they adrsss the guest . If I ask them any question twice because I haven’t understood, they can be very rude by there talks and there face . I don’t feel comfortable at all when the staff treats you like that .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilip Koramangala Sathyanarayana R., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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