Hotel - Swissôtel Beijing
Swissôttel Hotel Swissôttel Hotel

Swissôtel Beijing

4.2/5 945 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Electric car recharging units

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Sauna
  • Tennis

Catering

  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Swissôtel Beijing Hong Kong Macau Center will cease operation on December 31st 2018 and will undergo a renovation from January 1st 2019 onward. Schedule to re-open the hotel in 2021.

Hotel location

Our rooms

From 32 to 165 sqm - 430 well-appointed rooms and suites with gracious amenities provide homestyle accommodation with in-room laptop-size electronic safes -separate telephone - fax - data port - minibar - spacious bathroom and individual in-room climate control.

  • 503 rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 945 reviews

Our guest reviews for Swissôtel Beijing

100% genuine reviews from our guests

Find out more
Anonymous Business - 07/11/2018 AccorHotels certified review
« Great location »

It is my 2nd time at this hotel and the hotel has aged quite a bit over the last 2 years. The front desk lady was welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiow Peng Monica Y., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 06/11/2018 AccorHotels certified review
« Pleasant experience but really aged amenities »

Really like the executive lounge floor which allows me to keep my son accompanied by hotel staff while i’m Away for meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suet Yan L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anthony C. Business - 03/11/2018 AccorHotels certified review
« The worst hotel which I ever stayed within the Accor Hotel Group ...! »

The receptionists, the coffee shop chefs treated hotel guests like "dirt" ...

Anonymous Business - 03/11/2018 AccorHotels certified review

Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Lok Joe C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Knut H. A. Business - 03/11/2018 AccorHotels certified review
« My second home in Beijing »

As always, the people are extremely friendly and helpful and the atmosphere is 'cozy'. In addition, you get easily anywhere from Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Knut Halvor A., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wakuku Business - 02/11/2018 AccorHotels certified review
« Good hotel with good location »

I was travelling on business last week to Beijing and booked this hotel via Accorhotel app. The hotel is very good located which beside is subway station. So you can take the public transport if you dont want to be jammed in Beijing traffic. Surrounding is the near to the embassy area and also stadium, so it is easy to find good restaurant and bars. The staff is quite friendly as I was arrived very earlier morning, they allowed me to go to level 3 Gym to get changed so that I can start my day freshly. Recommended to stay here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jie Y., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dilip K. R. Families - 01/11/2018 AccorHotels certified review
« Not bad »

I would like to give suggestion . Your staff needs to improve in there English. I had a very tough timing making them understand wat I need . They wil not have a smiling face when they adrsss the guest . If I ask them any question twice because I haven’t understood, they can be very rude by there talks and there face . I don’t feel comfortable at all when the staff treats you like that .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dilip Koramangala Sathyanarayana R., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beijing V. Business - 30/10/2018 AccorHotels certified review
« Stay was adequate »

I had to change rooms because the air quality in the first room was terrible and there was no cooling. There was also smoke coming in from another room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross Anthony C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sw Friends - 29/10/2018 AccorHotels certified review
« An Old 5-star hotel »

Generally satisfactory but some facilities inside the room should be renewed, such as the wall paper, furniture and the bath / toilet facilities. I would also like to express my commendation to front desk staff Hannah and Dream for their good service and prompt recovery to upgrade my room as a Accorhotels Gold member from my second day of stay though unable to upgrade on my arrival day as all hotel rooms were full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shu Wah H., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A M. Friends - 29/10/2018 AccorHotels certified review
« Great staff, breakfast and location »

The staff was always attentive and very nice and polite. English can be improved, but overall communication was easy. The breakfast was the most varied I have ever seen, with many options to choose from. Also, the hotel was right next to a subway station. Literally 1 minute away from it. The only thing I would suggest would be to revamp the hotel, as it looks a bit old-fashioned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelo Miguel R., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chen L. Business - 26/10/2018 AccorHotels certified review
« Value for money »

very good location, reasonable price. Staff at the lounge very good and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen Yue L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Scott Business - 25/10/2018 AccorHotels certified review
« Very comfortable and convenient location »

Excellent service. Comfortable and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott Anthony S., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marko Business - 22/10/2018 AccorHotels certified review
« Luxury and comfort. »

Extremely nice and huge spaceous room. The exclusive lounge and reception provided fast and comfortable service and very nice stay. The water from path was in the beginning very brown, maybe due to non frequent use and the audiosystem was not working. However did not pay too much attention to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. K. Y. Families - 19/10/2018 AccorHotels certified review
« Convenient and easy access to the public transport system. »

Didn't spend much time using the Hotel Facilities. Used only the Pool. Wished the pool was heated but the lady staff at the pool were great. Overall, satisfactory stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 17/10/2018 AccorHotels certified review
« Mostly is fine. »

I stayed 10 nights this time, excellent room service I would say, I appreciated everything you all done for me. Just pretty little tiny details, will be greater if staffs will make some more professional improvements, like I will be feel more relax if the stuff doesn't stare at me while I am waiting my coffee, or please just let me order something I want to eat, instead of telling me it was wrong you wanna Mayonnaise with salad, you should order the other kinds sauce. Finally I still would say, hopefully I will come back here again in soon. Best regards Xiaodan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiao Dan L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Barbara Z. Couples - 15/10/2018 AccorHotels certified review
« Our stay was very comfortable and the staff very efficient and prompt to our requests during our stay. We thoroughly enjoyed our stay at your hotel »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara Joan Z., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rasmus J. Couples - 15/10/2018 AccorHotels certified review
« Not at all what i expected. »

Our room smelled like smoke from cigarets. So that was not comfortable. Also, our drainage in our bath did not work, so we could not take a proper shower. We complained about both things, and did not achieve anything from that. Only good thing was the location of the hotel. Next time im definitely not choosing Swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rasmus Pazdecki J., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Carly Couples - 15/10/2018 AccorHotels certified review
« Good room, good price, exorbitant laundry cost spoiled the experience »

Our stay was good until we used the hotel's laundry service. The cost equated to almost one night's worth of accommodation. This shocked and upset us, and we left feeling very deflated. We only had a very small bag of laundry, and the cost was disproportionate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley John G., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Karl Couples - 13/10/2018 AccorHotels certified review

Close to train station. Good gym facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Karl W., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Philippe Couturier Resident Manager Swissotel Beijing Hong Kong Macau center

Fang Couples - 13/10/2018 AccorHotels certified review
« Very Good Services, but Guest Room Amenities Are in Need of Updates »

I have stayed in the hotel several times in past years. One thing that has convinced me to come back is the location and excellent guest services of the hotel. But, I have to say that the guest room amenities are old and outdated. The air quality in the room is subpar – the temperature and humidity are uncontrollable due to the early termination of air conditioning. The room temperature should be consistent and air should be circulated no matter what season it is in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fang H., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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