Hotel - Swissôtel Beijing
Swissôttel Hotel Swissôttel Hotel

Swissôtel Beijing

4.2/5 761 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Electric car recharging units

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Natural swimming pool
  • Fitness centre
  • Sauna
  • Tennis

Catering

  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

From 32 to 165 sqm - 430 well-appointed rooms and suites with gracious amenities provide homestyle accommodation with in-room laptop-size electronic safes -separate telephone - fax - data port - minibar - spacious bathroom and individual in-room climate control.

  • 503 rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 761 reviews

Our guest reviews for Swissôtel Beijing

100% genuine reviews from our guests

Find out more
Hlchoo Couples - 15/08/2018 AccorHotels certified review
« Great stay and excellent breakfast at the lounge »

Stayed here for a night as there’s a direct bus to Mutianyu Great Wall next to the hotel. As we arrived late at night, we were not able to enjoy much of the services. However, the service and breakfast at the lounge was great. Room was smaller than expected though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hui Leng C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Phillip O. Business - 13/08/2018 AccorHotels certified review
« I enjoy staying at your hotel the staff are very good »

The staff are nice people and they make you feel very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip Mark O., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Frédéric Business - 13/08/2018 AccorHotels certified review
« Great rooms »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic G., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martin K. Friends - 12/08/2018 AccorHotels certified review
« Average four star hotel standard »

Great private sale price with convenient location and transportation to get around Beijing. Staff were friendly and attentive, the amenities are just below average as the wall in the bathroom was broken and easily make the guests injured during bathing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yiu Man K., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. Weare sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 07/08/2018 AccorHotels certified review
« Great hotel, but one glitch »

A nice hotel, with good rooms and nice facilities. but I've had two problems with staff. On my first visit I was treated to early coffee and croissants delivered to my room by a smiling and courteous young fellow for my early departure. It left me with very good feelings about the hotel and staff and so I returned for my next trip. On that occasion I received no assistance getting in with a large amount of baggage and had to struggle while the doorman was busy smoking a cigarette. The staff was apologetic but it didn't help my aching limbs. I wrote it off as a one time problem; however I had a recurrence on my last trip. I needed help with two very large bags for early departure, and I had to ask repeatedly for help bringing the bags down and was greeted by a very surly man who was obviously unhappy to have been called to assist at an early hour and made his displeasure quite obvious by his manner. I'm going back to the Swissotel Beijing once more tomorrow because I like the location and facility but if things don't improve, I'll take my business elsewhere, as I was made to feel very unwelcome. I left feeling angry, but as a long time businessman I know how long it takes to build a good reputation and how quickly and easily one bad service experience can destroy that, so I'll give it one more try.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne Correy M., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Kindly rest assured that additional training will be given to our team to improve the service. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely,

Fengxiang Z. Solo - 07/08/2018 AccorHotels certified review

Good hotel located perfectly and very fair price. Good service but just a little bit old in the bathroom. Bath & Body is not that high-end compare to other Hotels (SPG 5 Stars)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Feng Xiang Z., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. K. L. Business - 07/08/2018 AccorHotels certified review
« good hotel service and good location »

the hotel is long years ago but the service is still acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear King L. N., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J C. Business - 07/08/2018 AccorHotels certified review
« Convenient near Metro area »

Convenient near Metro area, nice staffs but toilet was old and dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuk Ying C., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Matt Couples - 06/08/2018 AccorHotels certified review
« Good presentation, poor on the details »

The bed was uncomfortably firm (even for someone who likes a firm mattress) and the entire hotel very dated in decor and facilities. Bathroom was clean, but very old - made apparent by the mould around the bath. Staff were pleasant and helpful nevertheless. Long overdue a renovation - certainly not as excellent as portrayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew Cole G., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Olga Couples - 04/08/2018 AccorHotels certified review
« Great hotel »

We spent great 2 days at Swisshotel. We were able to enjoy its super comfortable room (I also received an upgrade due to my gold status), it’s perfect location (easily to reach by metro, taxi and just while walking). Tasty and very diverse breakfast. I would recommend the hotel to all visitors. Don’t try to save money and to stay at 3*... at the end the price could be more or less the same, but you’ll enjoy every moment there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Benny C. Business - 04/08/2018 AccorHotels certified review
« Dated Hotel »

Staffs in lounge and housekeeping can see their passion to provide good service. More room can improve in front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Ming C., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Donald Business - 03/08/2018 AccorHotels certified review
« old facility, dirty carpet, bad toliet »

customer service does not meet 5 star standard, staff have poker face just doing their job like a robot, feel i was not that welcomed. old facility, dirty carpet, dirty sofa in the room. toilet bowl is old, water pressure not enough, cannot flush properly. overall bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ao T., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. Weare sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely

Ray K. Solo - 03/08/2018 AccorHotels certified review
« A pleasant experience »

Clean rooms.Great information from the concierge on the city tourist highlights and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond Thomas K., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michael D. Couples - 03/08/2018 AccorHotels certified review
« Excellent!!! Among the better Accor family of hotels I have stayed at worldwide »

The excellent customer service set the tone from the beginning. All the staff were extremely helpful, friendly and obliging of requests. The location is also a great advantage to help get around Beijing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael D., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 03/08/2018 AccorHotels certified review
« good hotel but in need of renovation »

I have stayed in the Swissotel many, many times. I like it, the service is very nice and I like that it is so near to the subway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iwo Gerharo A., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Juergen D. Business - 02/08/2018 AccorHotels certified review
« OK but old and wasted »

Overall price was OK but hotel is old and wasted for every level from entry hall to especially the rooms and the gang halls, also the gym and pool area. Needs urgent refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jurgen D., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

T. Couples - 02/08/2018 AccorHotels certified review
« Convenient and comfortable »

Friendly staff, excellent location and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephchuen Nam T., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Riaz Families - 02/08/2018 AccorHotels certified review
« Room Aircon issue »

maintenance person was useless and we slept in a very hot room for 2 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mustafa K., Thank you for taking the time to tell us about your experience at the Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Steven Business - 28/07/2018 AccorHotels certified review
« Just so so »

Reception did not introduce the ACCOR Reward plan; The ACCOR Reward points had not been got after one week; Two much noise of the air conditioner in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhi Qiang T., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.About your ACCO points we will give to you,becaruse now we have some problem with ACCO point system,but don't worry you will receive later. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bintao L. Solo - 28/07/2018 AccorHotels certified review
« Excellent experience »

The hotel is really nice and in a peace location, all the colleagues are really nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bintao L., We very much appreciate your comments regarding your stay at the Swissôtel Beijing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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