Hotel - Swissôtel Amsterdam
Swissôttel Hotel Swissôttel Hotel

Swissôtel Amsterdam

4.4/5 2,098 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 188.00 EUR Non member rate
From 178.60 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
  • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Horse riding (Paying)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Swissôtel Amsterdam offers 111 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and business centre, providing complimentary Internet.

  • 111 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,098 reviews

Our guest reviews for Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
A. Solo - 14/07/2018 AccorHotels certified review
« A. »

Hotel was nice but little expansive room very clean bed is to soft location excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Thank you for your review regarding your recent stay at Swissôtel Amsterdam. We are happy to read you enjoyed your stay thanks to the excellent location and clean rooms. We hope to welcome you back in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Solo - 13/07/2018 AccorHotels certified review
« Always great »

Always grest and accomodating which is why it is where I always stay in Amsterdam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for choosing to stay at Swissôtel Amsterdam and for taking the time to share your valuable feedback with us. We are delighted to read you enjoy your stays at our hotel so much. it has become the place you always stay when visiting Amsterdam! We looking forward to your next stay. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

D M. Business - 12/07/2018 AccorHotels certified review
« Great room, location and staff. »

I had a balcony room which was amazing and I travel to Amsterdam often and by far this was the best experience staying central.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. M., Thank you for choosing to stay at Swissôtel Amsterdam and for taking the time to share your valuable feedback with us. We are honored to read that your experience at Swissôtel Amsterdam has been the best experience in Amsterdam at a central location! We hope to welcome you back during your next trip to our beautiful city. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

P. Solo - 11/07/2018 AccorHotels certified review
« holiday »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for your feedback. We are happy to read you enjoyed your stay and your holiday in beautiful Amsterdam. We hope to welcome you back during your next trip to Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

K Couples - 11/07/2018 AccorHotels certified review
« Dirty room »

Generally ok visit front desk staff is amazing for sure but our room was pretty dirty and dusty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K, Thank you for sharing your feedback with us and for pointing out our amazing Front Office Team. We are very sorry to read that the cleanliness of your room was not up to standard. This is not the usual manner in which we convey our services since hygiene is our highest priority. We are working very hard together with our housekeeping staff so as to continuously improve their training. We hope to welcome you back in the near future, allowing us another opportunity to regain your confidence. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Tony B. Couples - 11/07/2018 AccorHotels certified review
« Great quiet hotel, questionably housekeeping »

Ideally located, beautifully quiet, spacious and comfortable. Housekeeping was not as expected - it seems one member removes the dirty cups and glasses whilst another checks the room and, seeing there are missing glasses and cups, gives the guest new ones. This may work in principle, but on two of our four days dirty glasses/cups were removed and not replaced. I believe this may have been because we delayed housekeeping on both these days by placing a Do Not Disturb card on the door. Housekeeping (making beds, replacing towels) returned later in the day, by which time the staff member with the clean glasses/cups had already completed their round and never returned to the rooms who did not wish to be disturbed at the time of their initial visit. Further, there is a circular card beside the bed which one is instructed to place on the bed should one desire clean bedding. We did this but returned to find the bed was made - still with our dirty sheets - and the card replaced on the table. I had to track down housekeeping and kindly ask she return to our room with clean bedding - she gladly complied, but this is not something one expected from staying at such a prestigious hotel. We used the gym on two of the days - really enjoyed it. A shame the air conditioning, even when set to 10°C, couldn't blow out cold air - we had to open all the windows. But this is a truly minor observation. Overall we intend to return to Swissotel Amsterdam - it was a very good experience; great location; quiet and peaceful. A wonderful stay. We can't wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony B., Thank you for this extensive review regarding your recent stay at Swissôtel Amsterdam. Your feedback is much appreciated as it helps us to improve the quality of our services and facilities. We are happy to read you enjoyed your stay with us so much thanks to the quiet, spacious and comfortable room, surprisingly quiet on a central location. Your valuable feedback regarding our housekeeping has been shared with the team involved, we very much appreciated you pointed this out and apologize for any inconvenience this may have given during your stay. We are looking forward to welcoming you back at Swissôtel Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 11/07/2018 AccorHotels certified review
« It was great and the staff extremely helpful. »

Our overall experience at the Swissotel in Amsterdam was great! The staff was always friendly and helpful and accommodating. The atmosphere was warm and comfortable and extremely clean. When I travel to Amsterdam again, I will use the Swissotel for sure and if I can use them in other travel cities I will.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for choosing to stay at Swissôtel Amsterdam and for sharing your experienec with us. We are delighted to read you had such a great experience thanks to the helpful staff, warm atmosphere and clean rooms. We are proud that we set such a high standard for the Swissôtel brand. Once again I thank you for your kind words. We very much look forward to welcoming you back in the future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Solo - 11/07/2018 AccorHotels certified review
« Excellent short stay »

Reception staff were very helpul, informative and courteous. Location and room amenities were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We very much appreciate your warm words regarding your recent stay at Swissôtel Amsterdam and are happy you enjoyed every bit of your stay with us. Thank you for pointing out our good service. Our guest oriented staff is entirely dedicated to providing each and every one of our guests with the utmost quality in service and I am delighted that this was noticed. We hope you choose to stay with us again. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Tina C. Solo - 10/07/2018 AccorHotels certified review
« The front desk employees were so helpful and friendly, and the room was lovely! Prime location very convenient to main tourist sites. »

My stay at your hotel made my first visit to Amsterdam amazing. Friendly and attentive staff, convenient location, clean and beautifully designed rooms. I can’t wait to return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina C., On behalf of the entire team at Swissôtel Amsterdam I thank you for this wonderful review! It is so great to read that your stay with us was such a pleasant one thanks to the friendly, helpful service of our Front Office team. We appreciate you pointed out our lovely rooms and convenient location in the center of Amsterdam, two of the many aspects we are very proud of at Swissôtel Amsterdam. We very much look forward to your return. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Mary J. G. Couples - 09/07/2018 AccorHotels certified review
« Helpful, friendly staff and great location »

Terrific staff!! Only complaint was that our room was too warm (and small). Finally had to get a fan brought up so we could sleep. (Nothing wrong with system - we just prefer a cool room)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Jane G., It is always a pleasure to receive such positive comments from our most valued guests. Our guest oriented staff is dedicated to making your stay as comfortable and enjoyable as possible and I am very happy this was noticed. We are happy our team was able to assist you accordingly with the room temperature by bringing a fan up to your room and we hope this resulted in a comfortable nights' rest. It would be a pleasure welcoming you back as our guests in the future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Darren Families - 09/07/2018 AccorHotels certified review
« Very comfortable. »

Our stay was nice. Requested a view but understand not everyone can have one. Staff very professional. Great location. I recommend it to those who can afford it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, We very much appreciate you took the time to share your valuable feedback with us and are happy to read that you enjoyed your stay thanks to the comfortable room and professional staff. Rooms with a view can indeed be requested, but are always subject to availability on the day of arrival. We are sorry we could not meet this preference during your stay. Thank you for recommending us to your fellow travelers. We hope to welcome you back during your next trip to Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Stephanie Business - 09/07/2018 AccorHotels certified review
« Beautiful hotel and wonderful staff! »

I can't imagine staying anywhere else when I travel. If there's a Swissotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, Thank you very much for your kind review! We are delighted to read that Swissôtel is your favorite place to stay while travelling and hope to welcome you back many more times at Swissôtel Amsterdam.. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Barbara S. Couples - 07/07/2018 AccorHotels certified review
« Excellent hotel »

Got checked in early. Beautiful spotlessly clean room with modern luxury bathroom with a great shower. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara S., Thank you for choosing to stay at Swissôtel Amsterdam, it was a true pleasure to welcome you as our guest. We are happy you enjoyed your stay with us thanks to our friendly staff and you were comfortable in your modern, clean room. We certainly hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Elyasaf Business - 07/07/2018 AccorHotels certified review
« I was expecting much more but was disapointed »

I ordered 6 rooms (directly from your agent) for our business FTF (Intel), first I was asking for upgrade to 2 rooms from 6 from your agent that note this to the recipient and once we arrive the recipient who checked me in was very impolite and didn't want to help, second I ask to put all rooms in same floor and once we arrived I find out that we spread all over on 4 floors, the room itself was not maintain well- the toilet was little broken the bath was scratched and the bed wasn't comfortable at all. I had no time to argue due to tight schedule but the onky good thing in your hotel is the location, not think to recommend visit back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elyasaf, Thank you for choosing to stay at Swissôtel Amsterdam and for sharing your valuable feedback with us. I sincerely apologize for the first impression perceived during check-in, these circumstances are certainly not typical to our standards. Rooms on the same floor can be requested, however are subject to availability and unfortunately we could not accommodate this during your stay. Your feedback regarding the room has been shared internally. We hope you will allow us another opportunity to regain your confidence. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Ariana Couples - 07/07/2018 AccorHotels certified review
« Exceeded Expectations »

We were able to check in early and were upgraded to a fantastic room. The bed was comfy and everyone was very friendly. I wish we had been able to stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ariana, We very much appreciate your warm words regarding your recent visit to Swissôtel Amsterdam and are pleased to read that our friendly staff was able to offer you a complimentary check in and upgrade! We look forward to welcoming you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

René G. Friends - 05/07/2018 AccorHotels certified review
« VIP hotell »

One of the nicest hotell i lived inn closed 2 Amsterdam central. Clean/high service/Nice rooms++

Our hotel has responded to the review
Our hotel has responded to the review

Dear René G., Thank you for sharing your experience with us. We are honored by your generous compliments and delighted to learn we made you feel as a VIP at our hotel! Your kind words regarding the high service and clean rooms have been shared with the entire team and were very much appreciated. We hope to welcome you back soon for another comfortable stay. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 05/07/2018 AccorHotels certified review
« Very comfortable hotel with friendly and efficient staff. »

The staff could not have been more accommodating, especially Mr Hammerseth. Other than the lobby being slightly small, a perfect hotel for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, On behalf of Mr. Hammerseth and the entire team at Swissôtel Amsterdam I thank you for choosing to stay with us and for sharing your kind feedback. We are delighted to read that our friendly staff made your stay such a pleasant one. We hope to welcome you back soon for another stay in our 'perfect hotel'. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anas A. Friends - 05/07/2018 AccorHotels certified review
« Wonderful »

Nice hotel, excellent location,friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anas A., We are very happy to read you had such a wonderful stay at Swissôtel Amsterdam thanks to the excellent location and friendly staff. We very much hope to welcome you back in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Charlotte Couples - 05/07/2018 AccorHotels certified review
« Central, clean and comfy »

Lovely hotel, lovely room, lovely staff and right in the centre of it all. What more could you want!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte, Thank you very much for this wonderful review! It is so great to read that our lovely staff, clean rooms and central location made your stay so pleasant. We hope you choose to stay with us again. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Angie H. Couples - 05/07/2018 AccorHotels certified review
« Loved staying here! »

We loved our stay with the Swissotel. The staff were so welcoming and friendly from start to finish. We really appreciated them going the extra mile to make our honeymoon so special. The room was lovely and clean with great amentities and in a perfect position for getting around the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angie H., Thank you for your wonderful feedback! It is always a pleasure to receive such positive feedback from our valued guests. I am so happy to read how much you and your husband enjoyed the special honeymoon amenity! Your kind words regarding the welcoming staff, lovely room and perfect location have been shared with the entire team and were very much appreciated. We hope to welcome you back during your next visit to beautiful Amsterdam. Sincerely, Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

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