Hotel - Swissôtel Amsterdam
Swissôttel Hotel Swissôttel Hotel

Swissôtel Amsterdam

4.4/5 2,662 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 143.00 EUR Non member rate
From 135.85 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Boat excursions
  • Bicycles rental

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
See all services

Swissotel Amsterdam is a 100% non-smoking, pet free hotel. Please note that the hotel does not have a parking facility, public parking (paid) is available at Bijenkorf Parking and Oosterdok Parking.

Our rooms

Swissôtel Amsterdam offers 111 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and business centre, providing complimentary Internet.

  • 111 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,662 reviews

Our guest reviews for Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
Joacim Business - 15/02/2019 AccorHotels certified review
« Good! »

Great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Hi Joacim, Thanks a lot for this nice review! I also forwarded your compliments to the Restaurant Team. See you back soon and best regards, Kim Hauser Front Office Manager

Bala Solo - 14/02/2019 AccorHotels certified review

i am extremely satisfied with their service

Our hotel has responded to the review
Our hotel has responded to the review

Dear bala, It was a pleasure having you as our guest! Thank you very much indeed for this wonderful review! We hope to see you back soon, and I wish you a wonderful spring in the meantime! Best regards, Kim Hauser Front Office Manager

Jayne C. Couples - 13/02/2019 AccorHotels certified review
« Fantastic cosy central friendly hotel »

From the minute we arrived it's was bliss. We got an upgrade to a junior suite for my husband's birthday and a lovely card balloons and welcome card with champagne and nibbles. The very central location is perfect. The bed is heaven (3 toppers) the view from the room was beautiful. Top job swissotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What an amazing review! I am very happy to read about how satisfied you are! I hope your husband could enjoy his birthday to the fullest! Hopefully we see you back on another occasion. I wish you all the best in the meantime, Kim Hauser Front Office Manager

Hatem E. Business - 13/02/2019 AccorHotels certified review
« Perfect Hospitality »

Amazing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow! Thank you so much for this review! So great to read about how much you liked your visit! See you back soon and all the very best, Kim Hauser Front Office Manager

Oren Couples - 13/02/2019 AccorHotels certified review
« We were overall very satisfied with the hotel »

The bed was very comfortable, very friendly staff. The water temperature in the shower was not stable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oren, Thanks a lot for this review! So good to hear that you liked your visit. Another thank you for letting us know regarding the water temperature. Thanks to this feedback, our maintenance team was able to resolve the unstable temperature in your former room. See you back soon and best regards, Kim Hauser Front Office Manager

Daniel B. Couples - 11/02/2019 AccorHotels certified review
« Extremely happy, very clean place with very attentive staff. »

Extremely happy, very clean place with very attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for staying with us and for this outstanding review! So great to hear that you have been so satisfied with your experience here at Swissôtel Amsterdam. We are already looking forward to welcoming you back one day. All the very best in the meantime and kind regards, Kim Hauser Front Office Manager

Doreen A. M. F. A. S. Couples - 09/02/2019 AccorHotels certified review
« Doreen and Mark ftom Aberdeen S. »

Great location on Damrak. Staff very welcoming and attentive throughout. Breakfast amazing. We had Room 205 one of the recently renovated rooms which was very contemporary and comfortable. Unfortunately noe view but wasn't a problem for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, It is nice to read that you could enjoy your time at Swissôtel Amsterdam so much! I am happily sharing your kind words with the team. For a potential future visit - you may always book a room with a view of the busy Damrak - at a little extra cost. We are looking forward to hopefully seeing you back one day. Best regards to Aberdeen, Kim Hauser Front Office Manager

Iwan S. Families - 04/02/2019 AccorHotels certified review
« Nice hotel on the best location in Amsterdam »

All team has done a wonderful job. Very warm welcome on the reception and the nice attitude for explaining the surrounding area. Personal letter from the General Manager accompanying the cheese platter made us felt appreciated for being loyalty to Accor. And an excellent breakfast has made us ready for the day. Room was excellent, the corridor smell very fresh and the essential oil smell from the toiletries comfort us during the stay remembering the SPA we visited in Lucerne and Andeer. On the second day of staying, we found that all toiletries were replaced by the new ones. I am sure most of the guest will be pleased to find the new and fresh ones. However, I am very much concern with the environment and already been years to commit to stay on hotels who support the environmental such as reused the towel and replacing only after min 3 days. So I prefer to just put the new amenities ready to be used incase the existing ones finish. Perhaps on the glass shelf away from water splash. No need to be replaced before completely empty. On the third day we met one housekeeping who greeted us nicely and asked us if we need something. She also asked us if there is anything she could do. Really creating a good mood. We are looking forward to visit Swissotel Amsterdam again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow! Thank you so much for your detailed and so positive feedback regarding your recent visit to Swissôtel Amsterdam. It is always great to hear when we have done well! Especially from you as a valued platinum member of Accor. I will happily forward your kind words to the team. Also, I shared your thoughts regarding the sustainability with our executive housekeeper, so that we can implement this for a possible future stay. We are indeed all looking forward to welcoming you back one day. I wish you all the very best in the meantime. Best Regards, Kim Hauser Front Office Manager

H K. Couples - 28/01/2019 AccorHotels certified review
« Great stay »

It was a nice stay. The room was bigger than expected. Housekeeping did a perfect job. Checkin process was fine. Staff was helpful. Location is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H K., Thank you very much for this great review and for your recent visit to Swissôtel Amsterdam. I will share your kind words with the team and we all hope to see you back one day. All the very best in the meantime and kind regards, Kim Hauser Front Office Manager

Raajpaul V. Friends - 27/01/2019 AccorHotels certified review
« Good location - that's it. »

Stayed 2 nights at nearly €180 A night. No breakfast for this price. Had housekeeping knocking on the door 5 times on 19/01/19 pushing us to leave so they could clean. Shower is poor. Very weak and doesn't give the same temp water. Either switches from too hot to too cold or the other way around. Only positive is the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us for your recent visit to Amsterdam. It was a pleasure having you. I am sorry to read that we were unable to meet your expectations. I have already bespoken the malfunction of the shower with our chief engineer, and thanks to your feedback we were able to resolve this matter already. Thank you for this. I would like to apologize for that you have been disturbed in your room. Please note that our colleagues from housekeeping will never disturb our guests when there is a do not disturb sign at the door. Maybe you will give us another chance in the future so that we can restore your faith in Swissôtel Amsterdam and show you that we indeed can do better. I wish you all the very best in the meantime. Kind Regards, Kim Hauser Front Office Manager

Abdulla T. Couples - 27/01/2019 AccorHotels certified review
« Amazing break »

Staff very friendly, cheerful and helpful, the location is central for all the required sightseeing, shopping, dining and socialising

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulla T., Thank you for sharing your kind feedback with us. We are delighted to read you had such an amazing break thanks to our friendly, cheerful and helpful team and our fantastic location in the heart of Amsterdam. We hope to welcome you back during your next trip to beautiful Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Friends - 23/01/2019 AccorHotels certified review
« Mrs »

Very nice accommodations and the staff was especially helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your kind feedback. I am very happy to read that the excellent service of our helpful staff has ensured you of such a pleasant stay. We hope to welcome you back soon at our 'very nice accommodation'! Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Yasar Couples - 23/01/2019 AccorHotels certified review
« Fantastic stay »

From the check in to check out everything was excellent!keep moving

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasar, I am delighted to read you had such a fantastic stay with us and that everything was excellent from the moment of check-in till check-out! We hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Bill Families - 23/01/2019 AccorHotels certified review
« Very Pleasant »

Clean, Elegant, well run and the best location in Amsterdam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, Thank you for choosing to stay at Swissotel Amsterdam. We are happy you had such a pleasant stay at our clean, elegant and well run hotel and you enjoyed the benefits of 'the best location in Amsterdam'! We hope you choose to stay with us again. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Franky Couples - 22/01/2019 AccorHotels certified review
« We will stay there again »

your location is very good for tourists like us. The staffs at the reception were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franky, On behalf of the entire team I thank you for taking the time to share your kind feedback with us. We are delighted to read you had such a pleasant stay with us, you will stay with us again during your next trip to Amsterdam! We appreciate you pointed out the great location for tourists and the friendly service of our Front Office Team. We look forward to welcoming you back. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Isla K. Couples - 20/01/2019 AccorHotels certified review

Stay was amazing , we were so happy with our hotel room & we felt so so safe . The hotel was amazing value for money taking into account the room and the location of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isla k., Thank you for staying at Swissotel Amsterdam and for taking the time to share your valuable feedback with us. We are delighted to read that you had such an amazing stay with us thanks to the safety, great location and nice room. We appreciate you pointed out the great value for money at Swissotel Amsterdam. We hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Bruno Couples - 19/01/2019 AccorHotels certified review
« Amamzing »

The room was amazing, staff was friendly and very helpful, will definitely stay again when i come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno, It is a pleasure to read your wonderful feedback regarding your recent stay at Swissotel Amsterdam. Thank you for mentioning the amazing room and friendly, helpful staff. We very much look forward to welcoming you back during your next trip to Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Nikola Families - 18/01/2019 AccorHotels certified review
« Excellent »

Great location, good breakfast, cosy room, comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikola, On behalf of the entire team I thank you for sharing your kind feedback with us. We are happy you had such an excellent stay with us thanks to the great location, cosy room with comfortable bed and the good breakfast at our outsourced restaurant ROYAL98. We hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 15/01/2019 AccorHotels certified review
« A wonderful stay »

Staff were absolutely fantastic. Very friendly and excellent services provided. Would highly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you very much for sharing your wonderful review! I am delighted to learn that you had such an excellent stay thanks to the absolutely fantastic service of our staff and have shared your positive words with the entire team. We appreciate your recommendation and hope to welcome you back in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Oey A. Couples - 14/01/2019 AccorHotels certified review

nice room, very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oey a., Thank you for sharing your experience with us. We are happy to read you enjoyed your nice room and the perfect location of Swissotel Amsterdam, right in the heart of the vibrant city center. It would be a pleasure welcoming you back as our guest again. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

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