Hotel - Swissôtel Amsterdam
Swissôttel Hotel Swissôttel Hotel

Swissôtel Amsterdam

4.4/5 2,263 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 237.00 EUR Non member rate
From 225.15 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Boat excursions
  • Bicycles rental

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
See all services

Our rooms

Swissôtel Amsterdam offers 111 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and business centre, providing complimentary Internet.

  • 111 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,263 reviews

Our guest reviews for Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
Neil Couples - 13/09/2018 AccorHotels certified review
« Overall good, but some essential features are lacking. »

A pleasant stay; and staff were lovely and very helpful. Room was nice and spacious, with good features. However, there were a few hairs in bath tub; and the sheets on bed were poor quality.

Otto G. Couples - 13/09/2018 AccorHotels certified review
« Always Great »

Great Location, Fantastic Staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Otto G., It is always with great pleasure that we welcome you to our hotel and read your wonderful comments regarding your previous stays! We very much appreciate you pointed out the fantastic staff, always there to assist with any requests. We look forward to your next visit. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

David D. Friends - 12/09/2018 AccorHotels certified review
« Nice hotel . Great location »

Great spot , hotel was was clean and comfortable . The staff were always attentive and helpful ! I was disappointed that the minibar , consisting of not much was extra .

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., Thank you for taking the time to share your experience with us. We are so happy to read that the cleanliness and comfort of your room, together with the attentive service of our staff made your stay so pleasant. Your feedback regarding the mini bar has been shared internally, we appreciate you pointed this out. It would be a pleasure welcome you back to our hotel during your next trip to Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

G. Families - 12/09/2018 AccorHotels certified review

I have booked junior suite for 3 adults at swissotel by Booking.com for 3 nights . we were 2 adults and 2 children ( 15 & 10 years ) I thought we can use a large double bed for 2 adults + child who is 10 years old normally child who is shering parents bed he stay free . But we surprised the receptionists didn't do check-in for my child ( 10 years ) They forced me to book a new single room for him , Although they called a maneger but he Refused to allow child to reside in the same suite , We forced to accept the offer because we were tired of the long journey from US

Daniel A. G. Business - 09/09/2018 AccorHotels certified review
« Great service - bad luck with room »

First and foremost: extremely good service. Concierge, reception, room service - all of them were top. Extremely helpful and caring. Now, the room. I travel a lot for business and tend to incline my decision toward staying in hotels from Accor, despite the fact that it´s normally not my company´s preffered option. Being a gold member of Le club, I need to admit that I´ve come to have certain expectations when it comes to the rooms. Being aware that the hotel has some very OK rooms already starting at the standard level, I was given a bit of a dissapointing option: window 2 m away from the next building - which made me have to work in darkness for a couple of days- and right below the gym. Which means treadmills, which means stomping noise at 7 am on top of my head. Also, I hate bathtubs and it´s set up in my preferences that I want shower. I would personally be a bit more caring for loyal members.

Anonymous Solo - 07/09/2018 AccorHotels certified review
« A hotel with difference.... »

Check in made is easy one of the best i have seen. Also the space utilized in the rooms giving everything necessary for a Lay over was fantastic......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for your review. We are delighted to read that your check-in at Swissotel Amsterdam was one of the best you have seen and I have shared this great compliment with our Front Office Team. We hope to welcome you back soon, to once again enjoy the comfortable rooms in 'a hotel with difference'. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Muna A. Families - 01/09/2018 AccorHotels certified review
« A. »

Deposits were deducted twice, and that's not true. I demand to return a 150 euro to my account

Fred S. Couples - 01/09/2018 AccorHotels certified review
« First day not so good; second day very good »

It is a nice small hotel and the hotel staff was very accommodating. Our first room left a lot to be desired - uncomfortable too soft bed; dingy room with little outside light; scratched up furniture. We asked to be changed to a better room the second night and the room was very nice and updated. The only negative was the size of the bathroom - you had to close the door to use the sink area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred S., Thank you for sharing your valuable feedback with us and our future guests. We appreciate your kind feedback regarding the accommodating hotel staff, who work very hard to make our guest's stays as comfortable and pleasant as possible. We are sorry to read that your first room did not meet your expectations, but happy that our team was able to offer you a room change. Your feedback regarding the first room has been shared internally for further investigation. We certainly hope you choose to stay with us again in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Lior Solo - 31/08/2018 AccorHotels certified review
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lior, Thank you for your review. We are very happy to read you had such a great stay with us and hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Chantal M. Couples - 31/08/2018 AccorHotels certified review
« Welcoming, friendly and attentive client service! »

After travelling for a month with some good sndvsome bad hotel experiences throughout Europe, we arrived at Swissotel in Amsterdam and were immediately greeted and well taken care of by Rob at the front desk. Rob and the hotel proceeded to decorate our room to surprise us for our one year anniversary as well as give us an upgrade which we appreciated SO much! Our room was a suite and it felt a bit like our home away from home. The hallways of hotel always smelled of refreshing essential oils which was so lovely. Our breakfast was great and the location of the hotel can’t be beat. Thank you to all of the staff that we were in contact with during our stay! We are back to Amsterdam end of September and hope to stay with you again! We highly recommend this boutique hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chantal M., It is so great to read your wonderful feedback regarding your recent stay with ys. Your compliments have been shared with Rob, and the entire team at Swissotel Amsterdam, and were very much appreciated! We work very hard to make our guests feel at home and are delighted to read we succeeded and you appreciated the efforts of our staff to make your one year anniversary such a special occasion. We very much look forward to welcoming you back in September. Please do not hesitate to contact us directly to assist you on your booking. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 31/08/2018 AccorHotels certified review
« Very enjoyable and excellent location »

Wonderful and your excellent location made sightseeing very easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We are delighted to read you had such an excellent sight seeing trip to Amsterdam thanks to our amazing location in the heart of Amsterdam. We appreciate your kind feedback and hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Suzanne Couples - 30/08/2018 AccorHotels certified review
« Fantastic would definitely stay there again »

The staff were very friendly & accommodating, we got a upgrade because it was our anniversary. The room was lovely, comfy bed, very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, Thank you very much for sharing this wonderful review with us! We are happy you had such a fantastic anniversary weekend at Swissotel Amsterdam and enjoyed your stay in our clean, comfortable and complimentary upgraded room. We very much look forward to welcoming you back during your next trip to Amsterdam. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Fowzia Families - 30/08/2018 AccorHotels certified review
« the hotel was peaceful, and the staff are amazing, safe good place for the family. »

- very good location -overall very great hotel -cleaning was good but it couldve been better (ex: the floors, bathrooms and towels) -the resturant was very very very delicious. but would advise to add afew more dishes to their menu - i would definitely would tell my famly and friends about this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fowzia, We are happy you enjoyed your stay at our hotel thanks to the safety, amazing staff and great location! We have shared your kind words regarding our outsourced restaurant ROYAL98 with their entire team and it was very much appreciated. Your comments regarding the housekeeping have been shared with the team involved for further investigation. We thank you for your recommendation and hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Alan Couples - 30/08/2018 AccorHotels certified review
« Very Pleasant »

A very enjoyable stay, all staff very helpful, room very good & clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for choosing to stay at Swissotel Amsterdam and for taking the time to share your feedback with us. We are deligthed to read that you enjoyed every bit of your stay with us and appreciate you pointed out the cleanliness and comfort of our rooms. We hope to welcome you back in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Simon G. Solo - 30/08/2018 AccorHotels certified review
« Great »

Great hotel very comforteble room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon G., Thank you very much for sharing your positive experience with us. We are delighted to read how much you enjoyed the comforts of your room and hope to welcome you back soon to our 'great hotel'. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Felicia H. Couples - 30/08/2018 AccorHotels certified review
« Disappointed »

The bathroom is filthy (stains on the wall tiles and wash basin) and room dusty when we checked-in in the afternoon. The mini bar hasn’t been replenished and still contained half consumed bottled drinks left behind from previous hotel guests. Complimentary bottled mineral was not provided daily unless requested. Very slack housekeeping. For the price tag, we are paying for the location.

Kevin F. Business - 29/08/2018 AccorHotels certified review
« Excellent Location »

As usual a brief but excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin F., It is great to read you had another excellent stay at Swissotel Amsterdam. Thank you for sharing your kind words with us, we look forward to your next visit. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Misty Friends - 29/08/2018 AccorHotels certified review
« Very pleased with the hotel. »

The staff was friendly and overall cleanliness of the hotel and room was nice. Even had a lovely view of Dam Square. Also pleased with the price of our room as well. I would stay here again on future trips to see my friends who live in Amsterdam! Also like the safety features established by the hotel, so not just anyone can come upstairs to the rooms. Thank you to all the employees for helping us have a pleasant stay. Although it was just for 1 day . We wished we knew to stay there when we first arrived in Amsterdam. We traveled to multiple cities (Amsterdam, Brussels, then back to Amsterdam and the surrounding areas). Definitely would recommend this hotel to others. Especially with having a most spacious modern bathroom with tub!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misty, Thank you for choosing to stay at Swissotel Amsterdam and for sharing your wonderful review with us. We are happy to read you were so pleased with your stay and the view on the lovely Dam Square. We appreciate you pointed out the safety and cleanliness of our hotel, two of the many aspects we are very proud of and I am happy this is noticed by our guests. We very much look forward to welcoming you back to our hotel the next time you visit our vibrant city. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 29/08/2018 AccorHotels certified review
« Superb stay! »

Our stay was very pleasant, starting with very swift check-in and upgrade to a premium room. We have marked down one point to let you know that shower unit is leaking in room 520. Other than that, everything was excellent - location, professional staff, quality of bed and overall standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you very much for your valuable feedback regarding your recent stay at Swissotel Amsterdam. We are very happy to read you had such a superb stay thank to the swift check-in, professional staff and quality of bedding, some of the many aspects we are very proud of at Swissotel Amsterdam. Your feedback regarding the shower has been shared with the Technical Department, we apologize for any inconvenience this may have caused. We hope to welcome you back during your next trip to Amsterdam for another very pleasant stay. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

Anonymous Couples - 29/08/2018 AccorHotels certified review

Very nivelreumaan!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for taking the time to share your feedback with us. We are happy to read you enjoyed your stay with us and hope to welcome you back soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

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