Hotel - Swissôtel Amsterdam
Swissôttel Hotel Swissôttel Hotel

Swissôtel Amsterdam

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4.4/5 1,647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
  • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Swissôtel Amsterdam offers 111 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and business centre, providing complimentary Internet.

  • 111 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,647 reviews

Our guest reviews for Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Abdullah Solo - 12/02/2018
« Excellent stay »

location is great. Staff very helpful. Very strange that My card was charged by 56 Euro without any reason. The stay deserved 10 but the rating dropped due to this. Appreciate your cooperation to refund this amount!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdullah, Thank you for taking the time to share your feedback with us. We are happy to read you had such an excellent stay on our great location. We will contact you directly regarding the charges. We hope you choose to stay with us again. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
John Couples - 12/02/2018
« Great location, friendly staff and nice rooms. »

Really enjoyed our stay here. Amazing location next to Dam square and a 10 minute walk to the central train station. Extremely friendly staff available 24/7. The room was cozy and modern. Only complaint was very thin pillows. Other then that would recommend and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for sharing your kind feedback with us. We are happy to read you enjoyed your stay with us so much due to the great location, extremely friendly staff and cozy, modern room. For your future stay, please know every room has a pillow menu with several pillow options to ensure all of our guests have a comfortable night's rest. These pillows can be requested with our Housekeeping Team at any time during your stay. We appreciate you recommend us to your fellow travelers and look forward to welcoming you back. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Michelle A. Couples - 12/02/2018
« Love this hotel. »

Great stay. Clean, comfy hotel. Nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you very much for sharing your kind review with us. We are happy to read you loved our hotel so much due to the clean, comfy rooms and nice staff! We hope to have the opportunity of welcoming you back with us soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Sarah J. Couples - 12/02/2018
« Location, Location, Location ! »

Hotel is central to Dam Square, very easy to get on a tram or a train from this location and within walking distance of many places of interest. Hotel staff were very informative and helpful (all spoke English), and the restaurant was lovely. Comfy room with large bed, pillow menu, Nespresso machine and bathroom necessities. Amsterdam can be quite expensive to eat and drink, but there are lots of fast food places (McD's, KFC etc) if you want a cheaper option. Must Do's: Anne Frank, Van Gogh, Canal trip (captain was very informative), red light district, Coffee Shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., It is with great pleasure that we read your wonderful review regarding your recent stay with us! We appreciate you pointed out our central location, close to the main places of interest, public transport and many restaurants. We hope to welcome you back with us in the near future, so you can once again enjoy the comfort and great location of our hotel. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Callum M. Couples - 11/02/2018
« Incredible, From the staff up to the hotel location etc. »

The best hotel I have stayed in to date, Clean, Modern and Excellent customer Service. Hot towel on arrival was very nice along with cold glass of water. I would 100% return, The only thing I would change if anything at all would be the Deposit/freeze funds as I wasnt expecting it and was left a bit short on holiday money. I feel the holding of card details is fine but freezing/blocking the funds would be a nuisance, maybe if the charge was just done afterwards for any services/costs upon check out. Other than this It was the best stay to date and I would definitely reccommend this hotel over any other I have used in Amsterdam. I hope to see some room rate deals so I can return soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for visiting Swissôtel Amsterdam and sharing these kind words with us. We are delighted to read that you had such an incredible stay with us and Swissôtel Amsterdam is 'the best hotel you have stayed in to date', we could not have received a better compliment that that! We also very much appreciate that you pointed out the cleanliness and excellent customer service, two of the many aspects we are very proud of at Swissôtel Amsterdam. Thank you for your comment regarding the deposit, I have shared this with our Management Team. We look forward to welcoming you back with us soon. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
W. Business - 10/02/2018
« Good »

Good location. Nice service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W., Thank you for taking the time to share your feedback with us. We are happy to read you enjoyed your stay due to the good location and nice service. We hope you choose to stay with us again. Warm regards. Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Beverley L. Families - 09/02/2018
« It was outstanding. »

We were welcomed by extremely friendly and helpful staff. The room was beautiful and I loved the fresh flowers in the bathroom. The flowers in the rest of the hotel were beautiful too. Even the scent in the hall ways smelled lovely. The staff went above and beyond to help us find our restaurant or tourist site and then how to navigate our way. The hotel was centrally located and I would highly recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., It is so great to read that you had such an outstanding stay at Swissôtel Amsterdam, we sincerley thank you for sharing this wonderful review with us! We appreciate you pointed out the extremely friendly and helpfull staff, beautiful room with fresh flowers and the central location. We hope to have the pleasure of welcoming you back with us in the near future. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Amsterdam A. I. B. Couples - 08/02/2018
« Amsterdam at it b. »

Excellent location, close to all the relevant sites to visit and close to the most important shopping sites, all of them walking distance. Friendly, curteous and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We very much appreciate your comments regarding your stay at Swissôtel Amsterdam. It is great to read that you enjoyed our excellent location and the friendly service of our helpful staff. We hope to welcome you back with us in the near future so you can once again enjoy Amsterdam at its b.. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Justin B. Friends - 08/02/2018
« Wonderful service »

Felt extremely well looked after. Room very quiet with a wonderful view. I was upgraded, unexpected completely, but very much appreciated. Would definitely stay, and thoroughly recommend time and time again. Well done Swissotel. Thank you for a lovely few days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for sharing your feedback with us. We are happy you enjoyed our wonderful service and felt so extremely well looked after. We appreciate you recommend us and look forward to welcoming you back for another lovely few days. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Mr D. Couples - 08/02/2018
« mr D. »

Overall good stay, slight problem with the bill at the end of stay which was rectified eventually

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for sharing your experience with us, we are happy to read you enjoyed your overall stay. We apologize for the inconvenience you may have experienced with the billing but are happy to read this was rectified. We hope you choose to stay with us again. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Kieran C. Couples - 07/02/2018
« Annoyed. Charged for minibar items that we did not use »

The hotel was great, up until we received an email 9 hours after checking out to inform us that we were being charged for using the minibar, despite the fact that at no time during our stay, did we consume anything from the minibar. This was confirmed with the member of staff at reception when we checked out. Extremely annoyed at this accusation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your feedback. We are sorry to read that your great stay at Swissôtel Amsterdam ended with a dissapointing experience. We have contacted you directly regarding the charges of the mini bar. Kind regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Chelle N. Couples - 07/02/2018
« Great hotel, great location! »

Everything about this hotel was great. It is located right in Dam Square so is within easy access of all the hotspots. The staff at the lobby were very nice and helpful. Before arriving I had informed the hotel that my partner would be celebrating their birthday so they put in a lot of effort to make it good for him. We were given a bottle of champagne, a very nice champagne as well. The room was decorated with balloons and they wrote him a card. That was definitely a highlight for him. The only negatives are that the pillows did not have much body to them so they were really uncomfortable. There is an option of changing them but we were only there for 2 nights so we didn’t bother. The only thing missing from this hotel is a spa. That would be an amazing touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chelle, Thank you for taking the time to share your feedback with us. We are very pleased to read that your partner enjoyed the personalized birthday surprise and you had such a great stay with us! We are sorry you felt the pillows were uncomfortable and hope you will use the pillow menu during your next visit. Once again, thank you for your kind review, we hope to welcome you back with us soon. Kind regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Arlene M. Couples - 06/02/2018
« Arlene M. »

Absolutely brilliant from start to finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., It is so great to read that you had such a brilliant stay with us from start to finish! I have shared your generous compliments with our entire team and they were very much appreciated. We hope to have the opportunity of hosting you again in the future. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Bruno D. Business - 06/02/2018
« Excellent Service »

The hotel is extremely well located, the rooms are big and well equipped. Excellent and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno D., Thank you for sharing your experience with us. We are happy to read you enjoyed your stay at Swissôtel Amsterdam due to the excellent service, great location and well equipped rooms. We hope you choose to stay with us again. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Julia A. Couples - 06/02/2018
« Outstanding hotel in an amazing location »

5* all way. Amazing hotel, amazing staff, great location. Would highly recommend and would return again. Thank you for the room upgrade as we were celebrating our wedding anniversary. We had an amazing trip. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia A., Thank you for your kind words regarding your recent stay at Swissôtel Amsterdam. We are delighted to read you enjoyed your weddin anniversary with us so much due to the amazing location, friendly staff and complimentary upgrade. We thank you for recommending us and look forward to your hopeful return. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Sabaah Solo - 06/02/2018
« Excellent hotel, brilliant location »

the room was amazing, and staff so polite friendly and accommodating. only downside was that i wasn't notified in advance that id have to pay a £200 deposit upfront (despite having already paid for the room) this cost me a lot of bank charges as i didnt prepare in advance for this. furthermore the colleague who refunded this back to me said the initial colleague had made a mistake and didnt need to charge me the full 200. a bit annoying and inconvenient but the staff were lovely and everyone makes mistake, superb sevice despite this, 100% would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabaah, We very much appreciate you took the time to share your valuable feedback with us. We are happy to read you enjoyed your stay due to the polite staff, excellent location and amazing room. The information regarding the deposit is stated in your booking confirmation, I am sorry if this was not communicated clearly enough but am happy that you still had such a pleasant stay with us due to the superb service. We look forward to welcoming you back with us. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Guy Couples - 06/02/2018
« Our staying at the Swissotel Amsterdam was acceptable. »

The room was clean, though cold all the time, due to lack of heating and lazy air conditioner. The staff was very kind and helpful all time. The biggest strength of the hotel is its location. But it seems that there are quite some refinements that should have been thought of while decorating and organizing the room facilities. For example, there is insufficient air ventilation in the bathroom, so it becomes foggy very quickly and it is not possible to use the mirror for shaving or anything else that requires it. This was tolerable if the bathroom door could have been left wide open but it won't so we needed to improvise ways to leave it open in order to fresh up the bathroom... Second example, none of the electricity wall outlet is located somewhere near the bed, so charging the phone at night while setting an alarm for wake-up near bed is not possible. The TV set keeps malfunctioning every several minutes with no special reason. The screen just turn black for 4-5 seconds. Once the TV is there and its entertainment software well organized, this malfunctions leave something to be desired. Thanks,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy, Thank you for taking the time to share your extensive review with us. We are happy to read you enjoyed the cleanliness of the room and the helpfull staff. We are sorry to read that the room did not meet your expectations and have shared your comments with our Technical Department for further investigation. We hope you choose to stay with us again so we can ensure your stay is more than just 'acceptable'. Warm regards, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Shlomi P. Couples - 06/02/2018
« nice and clean rooms in a perfect locatiom »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shlomi p., Thank you for sharing your experience with us. We are deligthed to read you enjoyed the nice and clean rooms on this perfect location. We hope your next visit will be as pleasant as the previous one. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Seyedrasoul T. Friends - 05/02/2018
« filling at hom »

This was the second time I was staying in this hotel, and in terms of location in the best area, and the staff are very hospitable. I love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seyedrasoul t., Thank you very much for your kind feedback. We are happy to read that you felt at home at Swissôtel Amsterdam and both your visits were enjoyable due to the hospitable staff and great location. We hope to have the opportunity of welcoming you back with us, so we can be sure to take wonderful care of you once again. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

AccorHotels certified review
Gokalp C. Couples - 05/02/2018
« Perfect location and rooms »

Location is gerat. You can reach everywhere from hotel. It is directly in the middle of DAM.STRONGLY SUGGESTED

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., Thank you very much for your wonderful review. We are delighted to read how much you enjoyed our great location, directly on the Dam Square and close to the main shops, restaurant and sights in the city. We appreciate you strongly suggest your fellow travelers to choose Swissôtel Amsterdam as their residence while visiting Amsterdam. We hope to welcome you back soon. Sincerely, Gelise Thijssens Sales & Marketing Coordinator Swissôtel Amsterdam

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