Hotel - Swissôtel Amsterdam
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Swissôttel Hotel

Swissôtel Amsterdam

Damrak 96 
1012 LP  AMSTERDAM
NETHERLANDS

Based on 1,033 reviews
AccorHotels Rating Based on 1,033 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
  • Accessible bathroom
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Golf  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
  • Accessible bathroom
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Swissôtel Amsterdam offers 111 rooms including 17 suites. All guests have free access to the Swissôtel Fitness with state of the art equipment and business centre, providing complimentary Internet.

  • 111 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,033 reviews

Our guest reviews for Swissôtel Amsterdam

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Peter H. Couples - 14/08/2017
« Great location and friendly staff. »

Service was efficient and friendly and the hotel was ideally situated for walking access to most of the museums and locations we wished to visit. The room was well equipped, clean, quiet and comfortable.

AccorHotels certified review
Terence H. Couples - 13/08/2017
« Great stay at Swissotel Amsterdam »

The room was upgraded, very nice view of the square. Great breakfast! Extremely friendly staff.

AccorHotels certified review
Edward W. Couples - 12/08/2017
« The BEST......people (managers, desk clerks, restaurant employees, and room attendants we have ever encounered at ANY hotel. »

Our room was quiet and new. The two lady shift managers we interacted with were very special. They both went out of their way to recommend sites we should see, to provide tips that made our trip very special, and to arrange off site dinner. The concierge, Rob, arranged flawless transportation for us to/from the hotel. The lady who cleaned our room was extremely courteous as were the several waiters and bar tenders we interacted with in the hotel café. We have traveled extensively and have never had a better hotel experience. The hotel was ideally located and your people did everything possible to insure our trip was outstanding.........they succeeded! Please thank them for us.

AccorHotels certified review
Judith K. Couples - 12/08/2017
« We were awakened at 7:30 in the morning by construction and loud music outside our window. »

Your staff was lovely and our room was fine as well, except for the location. I wonder if anyone who reserves on Booking.com is placed in the most unpleasant or poorly located rooms. Our room also was only a few short meters away from an office where people were working, so it was impossible to get any natural light in the room, because we had to keep the curtains closed.

AccorHotels certified review
Anonymous Couples - 11/08/2017
« A pleasant romantic stay for my fiancee and I! »

The staff was very pleasant and helpful, we were even offered an upgrade of our room directly upon arrival. The hotel experience - in my opinion - suffers a bit from a somewhat dark interior decoration, but in general it was a nice experience to stay at the hotel. The mattress of the double bed was too soft.

AccorHotels certified review
Maysa Families - 10/08/2017
« Great »

Comfortable

AccorHotels certified review
Parissa S. Families - 10/08/2017
« Best Hotel Experience of Our Entire Trip »

I was traveling with my 13 year old son (4 countries in two weeks) and you were our last stop before returning home. We were tired of traveling when we arrived to your location. This was our third hotel in one week. Your staff was extremely pleasant, and friendly. They provided us with a complimentary upgrade (without our request!), arranged activities, recommended local places to eat, and were always happy to assist. Our stay with you was the highlight of our trip. We have already recommended your hotel to various friends and family. The location of your property is also perfect, while visiting the city. Thank you!

AccorHotels certified review
K. B. Families - 10/08/2017

We took Suite 107 for one week We complained several times that the TV in the bathroom is not working Our kid was very upset The TV in the bedroom was also not working properly We did not know how to walk the special stereo system in the other room and nobody else did The telephone in the bathroom did not work at all The staff was very friendly with the big smile but they couldn't help us When we mentioned all of that in check out we felt like going under investigation a lot of questions what's the name of the person you complain too what time did you talk to him and how does he look and so and so I asked to bring my complaint and experience to a higher level and I was told that he decided to take care of our taxi to the airport pulls a late check out We were very thankful for that but telling the truth it's was quite disappointing experience Everything else was super the hotel is in a nice location we are planning to come back soon

AccorHotels certified review
Anonymous Couples - 09/08/2017
« A breath of fresh air with great customer service! »

During our stay in Amsterdam we had originally booked an apartment but due to that not turning out as it should have we needed a hotel room at short notice to check in to. The rates, were competitive, the location is great with everything you would want within walking distance. The customer service was great from reception, extremely helpful and friendly helping us with any queries or requests we had. The rooms are clean, tidy and comfortable and everything you need an expect, could maybe be getting ready for a bit of an update to the styling to bring them in line with the standard of decor in the rest of the hotel but other than that, they are everything you would want from a hotel of this standard. Would definitely recommend

AccorHotels certified review
Robert M. Friends - 09/08/2017
« Great weekend stay with large group »

Great hotel. Service was helpful, location ideal and rooms excellent.

AccorHotels certified review
Anonymous Families - 08/08/2017
« Nice central location with easy access to trams, trains, resturants & shopping. »

We enjoyed staying at this hotel.

AccorHotels certified review
Yaron K. Friends - 06/08/2017
« HOTEL NUMBER 1 IN AMSTERDAM »

AMAZING

AccorHotels certified review
Lt Business - 05/08/2017
« Disappointed »

I had a refurbished room. The bed was too high to get in and out of easily. The mattress slid off the base and hung over, so I felt I could easily fall out. The shower temperature did not change when adjusting it. The TV cut out for 20 seconds every 10 minutes. Very frustrating. It seems no one considered the usability of the room in the refurbishment - just how it looked. Swissotel used to be my preferred hotel in Amsterdam but I won't be staying again.

AccorHotels certified review
Sunshine Families - 04/08/2017
« We just slept there, it is not a hotel you want to spend "time" at. Grounds are not nice. »

We were told that we would be able to order "a la cart" off the menu, which was not the case. When we went to breakfast, it was only "sweets" and that didn't start until 9:00. Also, we were put in rooms that had construction outside our windows. When I called the front desk they said "not to worry, there hasn't been any construction in a month". The very next day there was construction noise! They moved both our rooms but it was a major inconvenience for us. We had 2 rooms for 4 nights. It was our summer vacation, to that was a little disappointing. Also, my credit card had a 1,900 Euros HOLD on it. It was for the total amount of the reservation. It has JUST NOW been released!! We travel all around the world and that has never happened before. You can't put that large of a hold on a person's credit card.

AccorHotels certified review
Philip H. Families - 04/08/2017

The rooms were both very nice and spacious, and the hotel staff very accommodating. However, the bathroom arrangement was unacceptable. While we are familiar with the "open concept" in room arrangements, a bathroom with nor partition separating the toilet from view, nor separating the bathtub and shower was very uncomfortable with three people in each room, each of which included an adolescent child. Also, it was unclear when we booked the hotel with Swisshotel that the VAT tax and other taxes were not included the room rates. We were given the impression that the rate quoted and send via email of 514 Euros per night for both rooms included the VAT.

AccorHotels certified review
Serge M. Families - 04/08/2017
« Great hotel! »

We stayed for 1 night and enjoyed the good service and accommodation at this hotel. Very clean, pleasant, conveniently situated at the heart of Amsterdam.

AccorHotels certified review
Tamir Couples - 04/08/2017
« nice »

i ask for a high floor becouse i wont a nice view but i dont get the hotel in the center

AccorHotels certified review
Jesus Solo - 04/08/2017
« Excellent location »

Rate is costly, breakfast v. Good, service great, good staff, poor housekeeping.

AccorHotels certified review
Jrr Families - 03/08/2017
« Great location »

Friendly staff fast chick in and chick out the room is clean

AccorHotels certified review
Anne M. Families - 02/08/2017
« Very good enjoyed it so much »

Very friendly and very helpful. Would love to stay there again

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