Hotel - The Savoy - A Fairmont Managed Hotel
Fairmont Hotel Fairmont Hotel

The Savoy - A Fairmont Managed Hotel

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4.7/5 2,707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  GBP
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)

Business services

  • 17 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

267 rooms including 67 suites, beautifully restored and decorated in either Edwardian or Art Deco style, some with unique views of the river Thames.

  • 267 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,707 reviews

Our guest reviews for The Savoy - A Fairmont Managed Hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Couples - 10/02/2018
« An excellent stay »

Excellent, attentive and friendly staff, perfect food and every want catered for. Having stayed at the Dorchester, Ritz and Shard the service and at the Savoy were the best. For the price the rooms are small when compared with the Shard for example but that is more than made up for by the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tallis K., Thank you very much for taking the time to complete our survey following your most recent stay with us. I am delighted that you enjoyed your time in residence with us, and would like to personally follow up with you regarding the rooms of the hotel which you have mentioned. We hope to welcome you back soon. Yours sincerely, Danja Schluter Front Office Management

AccorHotels certified review
Lauren Couples - 08/02/2018
« Exceptional »

Absolute perfection. The people are the greatest asset of this hotel, they can not do enough for you. The room is beautifully clean, the food is exquisite, you feel like you are in authentic England when you stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren, We are overwhelmed by your amazing comments, thank you. We are very happy to know that you both enjoyed your time with us at The Savoy. Your experiences will serve as an encouragement to all of our colleagues, as we strive every day to provide the highest standards of service for our valued guests. Thank you so much for sharing your experience and we look forward to welcoming you both again to The Savoy in the near future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
D A. Business - 08/02/2018
« It was an amazing and luxurious stay. »

The staff were incredible, especially Bronwen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, Thank you very much for your lovely feedback, especially regarding Bronwen. We will be sure to pass your lovely comments along and hope that we may welcome you back to The Savoy in the near future! Yours sincerely, Danja Schluter Front Office Management

AccorHotels certified review
William H. Friends - 08/02/2018
« great staff..great service »

Excellent in every respect...a home away from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We wish to thank you for your great review! Thank you so much for your kind compliments and we look forward to warmly welcoming you back to your Savoy 'home away from home' very soon. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Simon C. Couples - 07/02/2018
« It was lovely to be back at the Savoy and we had a wonderful experience. »

Overall, we had a wonderful experience. Afternoon tea in the Thames Foyer was a delight and we both thoroughly enjoyed a fantastic massage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., It was our very great pleasure to have you back with us at The Savoy and we are thrilled to read that you enjoyed the massage treatment and the service from our wonderful team in our Thames Foyer, during afternoon tea. Your kind compliments will be shared with all our colleagues. We hope that it will not be too long before we can warmly welcome you both again to The Savoy. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Antony A. S. B. Business - 07/02/2018
« Mrs B. »

I found the staff to be extremely professional and very helpful and efficient. The room was beautiful and very comfortable. Dinner and breakfast was great. Well done Savoy and I would not hesitate to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to complete a guest survey following your recent stay at The Savoy. We are so grateful to you for your kind, positive feedback and are delighted to know that you enjoyed your time with us. We hope to have the pleasure of warmly welcoming you again to The Savoy in the near future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Steve P. Couples - 07/02/2018

Very enjoyable. Excellent service from all members of staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We are so grateful to you for leaving such a positive review, thank you. We are happy to know that you enjoyed your stay with us at The Savoy and we will be sure to extend a very warm welcome on your return visit, which we hope will be very soon. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Stephen B. Couples - 06/02/2018
« A fantastic experience, wonderful for a suprise treat. »

I booked a room, afternoon tea and a post-theatre supper for my wife's 60th birthday. I arranged flowers to be in our room and obtained an early check-in at 11am (rather than 2pm). None of this was any trouble at all for the really helpful staff on the phone. On our arrival we received a free upgrade, the flowers already in position in the upgraded room. At every meal staff welcomed us with a personal birthday greeting and a small, decorated pastry during the meal on a plate with a hand-written birthday message. During our afternoon tea the pianist broke off to play 'Happy Birthday' in her set. Clearly they do this often but they made my wife feel very special and in no way did it feel an obligation or cheesy. Every single member of staff, whatever role, made a point of greeting customers as they passed - there is clearly a high standard of professional discipline throughout the organisation which just adds to a feeling that you are in a very superior place. Our room was well equipped, very comfortable and everything you would expect The Savoy to be. We live in Greater London and so didn't want to visit outside of the hotel. I wanted a truly pampering experience for my wife and was not disappointed, she had a thoroughly wonderful couple of days. I would certainly recommend The Savoy as a special treat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you so much for your great review and for choosing The Savoy as a venue to celebrate your wife's very special birthday. We are delighted you felt pampered and that we were able to create some happy memories for you both to share. We hope it will not be too long before we can warmly welcome you back again to The Savoy. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Clare S. Couples - 06/02/2018
« Nothing was too much trouble f »

Staff are wonderful. Food absolutely scrumptious. Coffee with homemade shortbread - my favourite All wrapped up in delicious surroundings. Love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We loved your review! We are so happy to hear that you enjoyed your stay at The Savoy and really appreciate you taking the time to share your great comments. Coffee with homemade shortbread certainly sounds delicious! We hope to see you again very soon. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Ellen V. L. Families - 06/02/2018
« Absolutely fabulous in every sense and experience. »

Our family stayed for a week over New Years. From the moment we were picked up at the airport to the time we were returned, everything was exquisite. The entire staff, drivers, check-in, doormen, concierge, bar, wait, cleaning crew and including everyone we passed in the hallways were superior in their work and made us feel completely welcome, comfortable and pampered. When we arrived, my husband was ill and within an hour, the front desk had dispatched a doctor to our room who in turn had the concierge have a prescription filled and brought to our room, bringing my husband back to health by the next day. The food and service were fabulous. The tours arranged via the concierge were extraordinary and spot-on for what we had requested. My brother said it best: A trip of a lifetime, he is now spoilt for any hotel in L. other than the Savoy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Van L., How kind of you to take the time and trouble to write such an amazing review of your time at The Savoy. New Year's Eve is a very special time at the hotel and it's great to hear how much you all enjoyed yourselves. You can be assured that your amazing comments have been shared with all our colleagues to enjoy; your brother's words really touched us, thank you. We look forward to warmly welcoming you and your family again to The Savoy, in the near future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Anonymous Families - 06/02/2018
« Absolutely fantastic »

We had an absolutely wonderful stay at the Savoy. It was fabulous from start to finish, especially the attention given to my niece for her birthday in both the room the Grill and Kaspars. Very very memorable overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., It was our pleasure to have you and your family stay with us at The Savoy. The colleagues loved spending time with your niece and hope she had a magical birthday. Thank you so much for your review and we hope to have the opportunity of welcoming you all back to The Savoy, in the near future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Marian H. Couples - 03/02/2018
« Amazing »

We booked a river view room for 2 nights and when we arrived were upgraded to a suite with butler service which was amazing. Staff were all so helpful and friendly. Food was amazing, we ate in the Savoy Grill, Afternoon tea and breakfast in the Kaspa restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., What a wonderful review! It was our pleasure to have you stay with us at The Savoy and you can be assured that your kind compliments will be shared with all our colleagues. Thank you for taking the time to share your experience and we look forward to warmly welcoming you both again to The Savoy in the future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Mr P. L. Couples - 02/02/2018

A very pleasurable stay with an extremely high level of customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Leighton, Thank you for taking the time to complete a guest survey, following your recent stay at The Savoy. We are really happy to read your comment about the high level of customer service you enjoyed, as this is what we strive to achieve for our guests each day. Thank you for sharing your experience and we hope you will soon have another opportunity to return to The Savoy. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Mr A. M. J. D. Couples - 02/02/2018
« Me and mrs John d. »

Perfect weekend will be coming back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr d., Thank you very much for taking the time and trouble to complete a survey following your recent stay at The Savoy. We greatly value and appreciate your positive feedback and thank you for the wonderful comment. We are delighted to know that you enjoyed your time with us and plan to return. You will find a warm welcome waiting for you. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Anonymous Couples - 02/02/2018

We had stayed there before and been pleased but noted a significant improvement in service this year. Staff were quite helpful and quite respectful. We were consistently addressed by our sir names.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., It is such a pleasure to receive such positive comments. The Savoy is all about exceeding our guest expectations in every way. Our Executive Housekeeper thanks you for your comment about the non-down pillows and we have noted your thoughts about the view, thank you. Thank you for your continued loyalty and we hope to have the opportunity to welcoming you both again to The Savoy in the near future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Anonymous Friends - 01/02/2018
« Perfect room , service ,and wonderful restaurants ! »

Publis and private spaces were beautiful , staff was impeccable . Looking forward to my next stay !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances, You and your friends left The Savoy with some great memories! Thank you for your wonderful review and we are also looking forward to your next stay! Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Anonymous Couples - 01/02/2018

Home from home and bed a dream

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for your kind comments, following your recent stay at The Savoy. We are delighted to learn that you both enjoyed your time with us and we can't wait to welcome you back to your 'home away from home'. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Tiffany H. Couples - 01/02/2018
« exceptional stay »

unable to find suitable words to describe just how very special we were made to from stepping over the threshold on our way in and our way out !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiffany, We are touched by your review and think that actually, "exceptional stay" are more than enough words to describe your stay! We are so happy to know that you left The Savoy with such great memories and it will not be too long before we can welcome you both back. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Anonymous Business - 01/02/2018
« Mrs Carolyn L. »

All staff were attentive and friendly, I could not fault anyone I had contact with. I did feel the room was rather cramped for what was billed as a luxury room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Ling, Thank you for taking the time to complete a guest satisfaction survey, following your stay at The Savoy. You are very kind to share your thoughts with us. We are delighted to know that overall you enjoyed your stay and appreciate your compliments of the staff. We have made a careful note of your room preferences for the future and we thank you for all your kind patience and understanding at the time. We hope to have the opportunity of warmly welcoming you again to The Savoy in the future. Yours sincerely, Debra Patterson, Quality Executive

AccorHotels certified review
Keith H. Business - 01/02/2018
« Comfortable & sophisticated. »

Really enjoyable two night stay, with fine accommodation, an excellent breakfast and the American Bar!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for your review and positive feedback. It sounds as though you were able to enjoy many of facilities The Savoy has to offer during your stay. It was a pleasure to have you both with us and look forward to welcoming you again in the near future. Yours sincerely, Debra Patterson, Quality Executive

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