Hotel - Fairmont Grand Hotel Kyiv
Fairmont Hotel Fairmont Hotel

Fairmont Grand Hotel Kyiv

4.6/5 207 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Cash machine
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Sailing facilities  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Largest rooms in Kyiv starting from 40 sq.m. Classically designed. Many overlook Dnipro river. Other offer picturesque view of city or atrium. 42inch LCD TV. WiFi. Coffee machine. Opulent decor.4pce bathroom with luxury shower.

  • 258 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 207 reviews

Our guest reviews for Fairmont Grand Hotel Kyiv

100% genuine reviews from our guests

Find out more
David Business - 13/10/2018 AccorHotels certified review
« About what I expected »

Rooms and facilities were fairmont standard. Banquet and restaurant staff were fantastic. Bar/lounge staff were very poor.

Charles M. F. Business - 10/10/2018 AccorHotels certified review
« Fairmont Grand Hotel - Kyiv is excellent! »

My stay at Fairmont Grand Hotel - Kyiv was excellent in every way. Food, service of staff, breakfast, room itself, cleaning of the room.

M. J. Business - 10/10/2018 AccorHotels certified review
« Lovely hotel »

Check-in was chaotic. We were told that we had to change rooms at 11:30PM on our fourth night A second time we were asked, but we didn’t move. Guards with guns were stationed on our floor, probably to guard who were in our former room. We were suprised that we didn’t receive a bottle of wine, or champagne, or at least a drink at the bar. However the gentleman at the front desk wrote a note apologizing for the inconvenience. Also thought it was odd that there was no soap dish so you had to place your slimy bar of soap on the counter. There were other issues that I have forgotten at this point however the hotel was not up to the same standards as other Fairmonts. We asked for additional hangers for our clothes and we received miss-matched wire and plastic ones. I am not a complainer in hotels however it wasn’t a five star quality that we have experienced at other Fairmonts.In the scheme of life these are minor issues but the hotel management definitely needs some refinement Wanted to let you know that Sergey, the doorman, was absolutely fantastic. You’re very lucky to have him as part of your staff.

Dick Business - 10/10/2018 AccorHotels certified review
« Good experience »

Check-in was a drama, some rooms not ready, even though we phoned the hotel from the airport that our arrival was imminent, unorganized chaos, I am sorry to say. Anastasia, who helped us, was incredibly nice but sadly could not help speed things up. She tried. After that things got much better. Rooms were great. Breakfast was awesome. Staff was nice.

Frane Business - 07/10/2018 AccorHotels certified review
« Great »

Very nice room, great staff. Helpfull concierge desk. Nice breakfast.

James Friends - 06/10/2018 AccorHotels certified review
« An excellent stay!! »

The service and accommodations were excellent.

Michael W. Families - 23/09/2018 AccorHotels certified review
« Terrible customer service from start to finish »

Worst hotel stay we have had in a long, long time.

Michael R. Business - 19/09/2018 AccorHotels certified review
« comfortable stay except for smoky bar »

Very much enjoyed the stay at Kiev Fairmont. Comfortable room and fine service. Only negative was that bar was filled with cigarette smoke and had a somewhat seedy feel. My Ukrainian friends were surprised to hear about smoking as they were not aware of any exceptions to Ukrainian law that bans smoking in public places.

Roberto D. S. Friends - 13/09/2018 AccorHotels certified review
« Very relaxing with extremely friendly service. »

Thank you to everyone for being so kind and friendly.

Jose R. B. P. Solo - 12/09/2018 AccorHotels certified review
« Could be much better »

Practically no one really knows what a platinum member means at this hotel. Room service is slow and service in general is slow. Service is not what this hotel is about

B. M. Business - 05/09/2018 AccorHotels certified review
« B. M. »

Great comfortable stay.

George Couples - 30/08/2018 AccorHotels certified review
« AMAZINGLY »

The fantastic location, I think unique for Kiev, Design, organization of the hotel, tasty food and above all the staff. I think the greatest success of this Hotel is the staff !!!

Anonymous Business - 15/03/2018 AccorHotels certified review
« Excellent »

It would probably be better if the laundry staff were not suggesting direct payment to them and everything would be settled with the hotel in a single bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Viacheslav Khruslov Front Office Manager

Russell B. Business - 11/03/2018 AccorHotels certified review
« Once again - incredible warmth from reception, concierge and restaurant staff - on a cold, wet dreary day. »

Smiling, attentive reception staff helped us feel like we were coming home. Our favorite non-Gold-Floor room was waiting for us (1044) with welcome fruit plate and exercise clothing. The re-decorated Vogue restaurant - all in stunning white - greeted us for our extensive breakfast buffet. Long-time waiter Ramon gave us a tour of the private dining area, then gave us personal service. Concierge personnel arranged a taxi for departure as our dear friend and doorman Sergei loaded our luggage. We'll be back one last time next week for a Gold Floor stay. Can't wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell B., We very much appreciate your loyalty to Fairmont Grand Hotel Kyiv. It is always a pleasure to receive your great feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! We do hope to see you one more time! Sincerely, Viacheslav Khruslov Front Office Manager

Anonymous Business - 28/02/2018 AccorHotels certified review
« Gold standard service from bellman, checkin, rooms, to checkout »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad Aasim K., We very much appreciate your comments regarding your stay at the Fairmont Grand Hotel Kyiv. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viacheslav Khruslov Front Office Manager

Craig T. Business - 06/02/2018 AccorHotels certified review
« Surprisingly good service »

The attention afforded during my stay was first class but having the bar and restaurant closed was disappointing with the 11th floor area being a typical “club type atmosphere” which for me is always a sterile and claustrophobic experience no matter which 5 Star Hotel I am staying at worldwide with the exception of Crown Hotel in Perth, Australia which is exceptional.

Nicole Business - 01/02/2018 AccorHotels certified review
« Extraordinary »

Friendly staff, good service, excellent rooms and beds at a perfect location. We hope to come back many times!

Jay L. Couples - 01/02/2018 AccorHotels certified review
« Total satisfactionFairmont »

Fairmont Gold is a flawless hotel experience.

Anonymous Business - 31/01/2018 AccorHotels certified review
« A great place to enjoy »

Very comfortable room and amentities Super cleaning service very professional and friendly wellcome service

Yaniv H. Business - 16/01/2018 AccorHotels certified review
« no hot water, no notification »

in my stay , no one noticed a break in hot water, all week i had low water pressure and in the middle of one of my showers the water stopped with soap at my body and head !!!!! i called the reception they could not help

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