Fairmont Baku - Flame Towers 5 stars

Customer review rating 4.5/5 1,945 reviews
Fairmont Baku - Flame Towers
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Room 1

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Children's age

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Hotel extras

* Iconic Flame Towers complex * Caspian Sea view rooms * Easy access to city center * Parking * Open air pool & bar * Biggest and most spacious lead-in category room size * Largest number of suites * 2,500 square meters of versatile meeting space

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Fairmont Baku - Flame Towers

Flame Towers
1A Mehdi Huseyn
AZ1006
baku
azerbaijan

Tel: +994125654848

Fax: (+994)125654849

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    HEYDAR ALIYEV INTL AIRPORT   At 25km / 15.53 miles

GPS :40.359608, 49.827179

Our accommodations

Fairmont Baku offers 299 spacious well-appointed guest rooms and suites as well as 19 splendid apartments. Spectacular views of either the surrounding city or the Caspian Sea, magnificent amenities and anticipative service ensure a supremely comfortable stay that will not be forgotten.

Deluxe King Room City View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Deluxe Twin Room City View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Deluxe King Room Sea View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Deluxe Twin Room Sea View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Fairmont Gold City View

  • Max. number of persons: 4
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Fairmont Gold Sea View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Dlx Accessible King Rm City View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Deluxe Accessible KG Rm Sea View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Fairmont Gold Accessible KG View

  • Max. number of persons: 3
  • Area: From 50
  • Nespresso machine
  • Mini Bar

Fairmont Gold Signature Suite City View

  • Max. number of persons: 4
  • Area: From 70
  • Nespresso machine
  • Mini Bar

Fairmont Gold Signature Suite Sea View

  • Max. number of persons: 3
  • Area: From 70
  • Nespresso machine
  • Mini Bar

Fairmont Gold One Bedroom Suite City View

  • Max. number of persons: 4
  • Area: From 120
  • Nespresso machine
  • Mini Bar

Fairmont Gold One Bedroom Suite Sea View

  • Max. number of persons: 4
  • Area: From 120
  • Nespresso machine
  • Mini Bar

Gold Access. 1 Bedrm Suite View

  • Max. number of persons: 4
  • Area: From 120
  • Nespresso machine
  • Mini Bar

Caspian Suite

  • Max. number of persons: 4
  • Area: From 120
  • Nespresso machine
  • Mini Bar

Presidential Suite

  • Max. number of persons: 3
  • Area: From 210
  • Nespresso machine
  • Mini Bar

Royal Suite

  • Max. number of persons: 6
  • Area: From 375
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

LE BISTRO

Type of cuisine: International

Le Bistro Restaurant has an eye-catching open kitchen where our Chef presents Azerbaijani cuisine with international dishes . The terrace of the restaurant is a perfect place to experience delightful desserts and the extensive wine list.

Lunch

06:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE JAZZ CLUB

Photo non contractuelle / Strictly non binding

The Jazz Club features live music on weekdays and mixes of talented DJs creating an incomparable mood all over the dance floor on weekends. The bar offers a light bites menu along with club's signature seasonal and classic cocktails.

H20 POOL BAR AND GRILL

Photo non contractuelle / Strictly non binding

H2O has become known for famous panoramic sea and city views from the 5th floor, guests can enjoy light meals, ice teas and coffees. With a fun and lively atmosphere, this pool bar and lounge is ideal for cooling off with a refreshing cocktail.

NUR LOUNGE

Photo non contractuelle / Strictly non binding

Nur offers an elegant and stylish setting for guests to enjoy signature cocktails and light meals. During the day guests will relax with our specialty teas. Our signature cocktails and live pianist will help you relax and enjoy your evening.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,014

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 720 people

Find out more

Our guest reviews for
Fairmont Baku - Flame Towers

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,945 reviews

MT

Customer review rating 4.5/5

Anonymous Business - 06/10/2019 AccorHotels review

Very good. Amazing room and views and service. Let down was breakfast. Very few fruits which is a basic serving in hotels these days.

Dear Richard A., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. I am still a bit disappointed that we were not able to meet your expectations on the breakfast service during your stay. Kindly rest assured the information has been taken into most serious consideration of our Food & Beverage department with the aim of the future improvement of our product and elimination of the unfortunate flaws. Thank you for sharing your opinion with us! Sincerely, Mathieu Greppo General Manager

P. venkat ramana r.

Customer review rating 4.5/5

P. V. R. R. Friends - 03/10/2019 AccorHotels review

Very nice

Dear Venkat Ramana r. P., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathiue Greppo General Manager

A very pleasant stay

Customer review rating 4.5/5

Anonymous Business - 03/10/2019 AccorHotels review

All the staff was very nice & helpful, including the bellboy, the room was very comfortable and big and clean always, as well as the other facilities (breakfast was very good) The only thing that disturbed me was the weak flow of water at the shower (it was not solved even though someone came to check it)

Dear Hava N., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Professional and friendly service.

Customer review rating 4.5/5

Charles Business - 30/09/2019 AccorHotels review

Great overall. All interactions were friendly and professional. All workers make you feel important.

Great view and location

Customer review rating 4.5/5

James B. Business - 30/09/2019 AccorHotels review

Nice views, a bit warm inside but great design

Clean∋ce

Customer review rating 4.5/5

Mustafa Business - 29/09/2019 AccorHotels review

The stay is satisfactory

Wonderful experience

Customer review rating 4.5/5

I. K. -. J. I. Friends - 26/09/2019 AccorHotels review

It was very comfortable. the staff is very polite. The restaurant is serving a very tasty food' and all the rest including the rooms in wonderful. Thank you very much.

THE HOTEL AND STAFF ARE PERFECT

Customer review rating 4.5/5

Lika M. Couples - 26/09/2019 AccorHotels review

ALL WAS VERY GOOD. THE ROOM THE VIEW THE FOOD AND THE STUFF

Great !

Customer review rating 4.5/5

Saeed M. Families - 19/09/2019 AccorHotels review

A package of well designed and built hotel, prime location and pleasant service... Our family vacation in beautiful Baku just got perfect with Fairmont.

Dear Saeed M., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Great

Customer review rating 4.5/5

M. R. Couples - 18/09/2019 AccorHotels review

The view was ok, the room was spacious and clean, the food was good

Dear Michael R., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Mathieu Greppo General Manager

Great full

Customer review rating 4.5/5

Yuval R. Couples - 14/09/2019 AccorHotels review

Very good

Dear Yuval r., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Greppo General Manager

One day in Baku

Customer review rating 4.5/5

A. Couples - 13/09/2019 AccorHotels review

Other than the hotel that is perfectly kept the staff has been extremely gentle and professional

Dear Gordon A., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Great service, and amazing view but room was worn

Customer review rating 4.5/5

J Couples - 12/09/2019 AccorHotels review

It was very good and I would recommend it to others. Our room, although clean and tidy, had significant amounts of wear in places. Additionally, the mattress and pillows were uncomfortably soft and the mattress was sagging as well.

Dear James B., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Magical experience

Customer review rating 4.5/5

Anonymous Friends - 11/09/2019 AccorHotels review

Service was exceptional- staff very friendly - made us feel very welcome

Dear Vicki T., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Mathieu Greppo General Manager

Service and facilities outstanding

Customer review rating 4.5/5

Anonymous Families - 11/09/2019 AccorHotels review

Treated like VIP's throughout. Very well looked after. A highlight of our trip to Baku

Dear Tracey T., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager
Customer review rating 4.5/5

Chen K. Couples - 11/09/2019 AccorHotels review

The hotel is amazing !!! The staff was very helpful and friendly !!!

Dear Amarel k., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Best hotel in Azerbaijan. Great view

Customer review rating 4.5/5

Dr M. B. Solo - 09/09/2019 AccorHotels review

I got an upgrade to a room with an amazing view. The room was spacious

Dear Michal B., We very much appreciate your comments regarding your recent stay at Fairmont Baku! It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo General Manager

Exceptional

Customer review rating 4.5/5

Acelebi Families - 09/09/2019 AccorHotels review

It was ok.the service was not as good as I expected from a five star Fairmont Hotel

Dear Ali C., Thank you for taking the time to tell us about your experience at the Fairmont Baku - Flame Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Greppo General Manager

It was a WOW

Customer review rating 4.5/5

Ahmed Couples - 07/09/2019 AccorHotels review

Honestly Mr. Ruslan made my stay as unforgettable stay

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ruslan especially. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo General Manager

Relaxing and effortless stay in Fairmont Gold

Customer review rating 4.5/5

Seb P. Friends - 04/09/2019 AccorHotels review

We arrived in Baku fresh from Tbilisi, and spent our entire first day at the Fairmont, using the Spa and facilities to relax. The pools and leisure areas are well attended and the fitness centre is particualrly well equipped for a hotel gym. The Spa was just fantastic, we went twice and really had an excellent experience each time. Our room was spacious, clean and fresh, with spectacular views over Baku. The views from the Fairmont Gold Lounge over the city were hypnotic, and witnessing the nightime light shows was just wonderful. The restaurant had some great comfort choices, as well as some Azeri food, and we were served wonderfully. The reception and lounge staff on Fairmont Gold were just fantastic and helpful, and a real credit to the hotel.

Dear Sebastian P., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Baku! We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo General Manager
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