Hotel - Fairmont Baku - Flame Towers
Fairmont Hotel Fairmont Hotel

Fairmont Baku - Flame Towers

4.5/5 1,486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 280.00 AZN Non member rate
From 252.00 AZN Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Ironing room
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Fairmont Baku offers 299 spacious well-appointed guest rooms and suites as well as 19 splendid apartments.Spectacular views of either the surrounding city or the Caspian Sea, magnificent amenities and anticipative service ensure a supremely comfortable stay that will not be forgotten.

  • 318 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,486 reviews

Our guest reviews for Fairmont Baku - Flame Towers

100% genuine reviews from our guests

Find out more
Masood B. Families - 07/12/2018 AccorHotels certified review
« Great place to stay. »

I stayed here for 5 nights for a family holiday. The stay in a one bedroom suite was extremely comfortable. The room was excellent and The staff is very friendly. Close to many attractions.

Zaur M. Couples - 05/12/2018 AccorHotels certified review
« Very good service, high guality of the room design, amazing view on seaside ! »

I really was impressed and have extremelly exciting while staying in Fair Mount, Flame towers hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaur M., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Baku. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo, General Manager

Good Solo - 24/11/2018 AccorHotels certified review
« Was great »

One thing I didn’t like is when I ask for a hight floor they didn’t give, so I hope next time you put me on the top floors .. Thanks ,

Shay Business - 24/11/2018 AccorHotels certified review
« Amazing! »

Luxurious, great staff, good breakfast. 3 small electrical issues with the room lighting didn't spoil my stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shay U., We very much appreciate your comments regarding your stay at the Fairmont Baku - Flame Towers. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to improve the quality of our services. As well, I would like to express my sincere apologies regarding the electricity issue in the room. Thank you again for sharing your experience, and we are looking forward to welcoming you back to Fairmont Baku. Sincerely, Mathieu Greppo

Yousef Couples - 23/11/2018 AccorHotels certified review
« Amazing experience »

It’s extremely amazing. The staff was so helpful full and friendly. The room was fantastic , Briefly if you have nice place to stay you will have best holiday

Noora Families - 23/11/2018 AccorHotels certified review
« Mrs »

It was great experience specialy for the first night which i check in the person was so nice and welcome 15 to 16 oct The second time for 18 to 20 oct the person was little rude specially when i ask for the same room as first time he said i have to pay extra for the view and when i me tioned that the first time i had the room he said it based on availability but if i give more it will be available so its not nice Other are great and love the room .. cleaness

Sweta D. Families - 23/11/2018 AccorHotels certified review
« Ridiculous »

I had a terrible time with Flame towers. Mostly not visiting again. Slow service, to non vegan options.. Baby sitting service was a farce. I chose Fairmont coz of baby sitting service and expecting them to understand global food requirements.. I can't be anything but extremely unhappy n disappointed. Wish I had ranking below 1. Four seasons or JW Marriott should have been better choice. Next time that's the brand I would choose.

Dr. F. F. Families - 22/11/2018 AccorHotels certified review
« Magnificent Vacay »

4th visit and more than 50 nights stay at this magnificent hotel within only 17 months! It says it all. This hotel has become our second home, an easy get away and convenient place to stay for mini vacay and/or business trips. Fairmont Flame Towers Baku offers plenty of "5 star & beyond" services and staff are all attentive and well trained...Thanks to the great management of "Mr. Mathieu Greppo”, who is always directing the enhancement and improvement of services of the hotel to the highest levels . His bright and brilliant personality has definitely had a significant impact on cohesion in the group. We would like to extend our appreciation to; Dear Mr. Ramin Gorbanov for his ever welcoming attitude and great role on facilitating this trip. Beautiful Ms. Aysel Agayeva who has done beyond our expectations and made our trip impeccable! Friendly Mr. Tugrol Our Sparkling Gold Team, Mr. Vusal and his exceptional attention to details, Beautiful Ms. Naila, Amazing Mr. Javid, Mr. Nadir, Mr. Nurlan and Mr. Anar, you all made our stay "wonderful"!, specialy our evenings at the GL, become "Unforgettable with a hint of Jasmin!" Dear Ms. Katia and Mr. Emil Amazing people at the Le Bistro: Chef Shahin, Chef Anar, Bright and always Smiling Mr. Zaki, Mr. Azer, Ms. Lala, Ms. Fatima and the whole team Hostess : Very Attentive Ms. Gulshan, Ms. Narmin Supervisors : Bright Mr. Zia, Ever Smiling Mr. Pasha and Attentive Mr. Edvin The "One and Only Mr. Ramin" who has made us feel right at home. He is an amazing host with great potential in hospitality and beyond. Kind and Attentive Mr. Nurlan Aliev, Nice and Smart Mr. Enghelab, Mr. Arshad and rest of the team. Hard working people at the HK : Lovely Ms. Sima, Ms. Elnaz, Ms. Fargma, Ms. Pycta(HK Lobby: Lovely Ms Elmira and Ms. Ulvia) Jazz Club : Attentive Ms. Inna, Mr Nurlan SPA : Mr. Farhad (SPA Manager), Lovely Ms. Nigar, Ms. Khadije, Ms. Yelena, Ms. Gunel and bright Mr. Agil The Super Master Trainer Mr. Sabuhi and Mr. Vitaly at the GYM, Mr. Teymur at the pool and Ms. Sharafat, Mr. Asef, Mr. Elnur and Mr. Vugar at the HK SPA Bell Boy : Friendly Mr. Shahriar, Mr. Javid Engr : Mr. Rasool , Mr. Abdulrahim Front Desk : Mr. Huseyn, Ms. Narmin Once again to my "beautiful Family" at the "Fairmont Flame Towers - Baku/Azerbaijan" : THANK YOU all!

Michael H. Couples - 12/11/2018 AccorHotels certified review
« Excellent hotel , 1st class rroms , restaurant and lounge , staff also very helpful. »

It was a special occasion our wedding anniversary , we were upgraded to the Caspian Suit when we arrived, all facilities were first class and we were really looked after by all staff.

Abdulla A. J. Solo - 07/11/2018 AccorHotels certified review
« Un expected »

The stay was a mixture between good and very bad, staff are fabulous especially reception and room service. The housekeeping is awful from service to cleaning the room. Food is 4/10 which I tried the full menu almost but nothing was worth it.

Filipp N. Families - 06/11/2018 AccorHotels certified review
« overall very good »

very good service, room/suite space planning is great, but interior design is too eclectic and thus not in style with Flame Towers organic exterior

Nana Families - 05/11/2018 AccorHotels certified review
« Great hotel with more common space needed »

Very well appointed if a little small room as we were 4. Nice pool and spa but would appreciate a kids club or even a playroom.

Giora Couples - 05/11/2018 AccorHotels certified review
« Nice place to stay »

In general it was good experince. Thr room was big and comfortsble. Very clean. I had bad experience one day one thry did'nt make the room until ,7 p.m also many requests. Also the SPA service was poor (no one to supply towels) and whirrlepool didnot work.

Anonymous Solo - 02/11/2018 AccorHotels certified review
« Amazing »

No need to say but amazing. I truly appreciated the convenience to stay here.

Fahad Friends - 29/10/2018 AccorHotels certified review

It was good but you need to but water in the wc it is very uncomfortable

Ali A. Friends - 27/10/2018 AccorHotels certified review
« Extremely fabulous »

It was more than an amazing experience, extremely fabulous hotel, room was so clean and mine has an amazing sea view, everything was great, friendly staff.

Mohammed A. Friends - 26/10/2018 AccorHotels certified review
« Good »

Was great

Saeeda Friends - 25/10/2018 AccorHotels certified review
« amazing »

the most beautiful and amazing hotel i stayed in,,, im speech less to describe the most magnificent hotel, more than expected ,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeeda, Thank you for the amazing review of our hotel! We are glad that you enjoyed your stay at Fairmont Baku Flame Towers and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

Laura C. Families - 24/10/2018 AccorHotels certified review
« Comfortable »

The room was comfortable and we especially liked the bath. The staff in the lounge were really nice and helpful. The breakfast was great. The afternoon tea was disappointing and the evening canapes could have been a little more improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura C., Thank you very much for you kind feedback and positive evaluation of our hotel services. We very much appreciate all your comments. And it is feedback like this that we learn from and use to improve with the aim to better serve our valuable guests in the future. Sincerely, Mathieu Greppo, General Manager

Waleed Families - 24/10/2018 AccorHotels certified review
« Mr.waleed »

More than wonderful but the receptionist at check-in was not qualified due to poor handling and uncomfortable handling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waleed, Thank you for kind comments on our hotel, which will definitely be of great help in further improvement of our service quality and training the team members. We are glad that you enjoyed your stay and hope to see you again at Fairmont Baku Flame Towers very soon. Sincerely, Mathieu Greppo, General Manager

Our most recent 20 reviews
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