Hotel - Fairmont Baku Flame Towers
Fairmont Hotel Fairmont Hotel

Fairmont Baku Flame Towers

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4.5/5 1,189 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 254.00 AZN Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Tennis  (Nearby)
  • Sailing facilities  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 3 bar(s)

Business services

  • 11 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Baku offers 299 spacious well-appointed guest rooms and suites as well as 19 splendid apartments.Spectacular views of either the surrounding city or the Caspian Sea, magnificent amenities and anticipative service ensure a supremely comfortable stay that will not be forgotten.

  • 299 rooms
  • Extra bed in room for adult
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,189 reviews

Our guest reviews for Fairmont Baku Flame Towers

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Claire H. Families - 14/06/2018
« Great stay would definitely recommend »

Loved it, fantastic facilities, helpful staff, iconic building with fabulous views. We were here for the BMX World Championships as were probably most of the hotel guests this week. No issues with bikes in rooms, rooms generally kept clean and well stocked. The indoor pool was shut for refurbishment during our stay which was a shame but it didn't spoil the experience in anyway. Would love to come back, found Baku a fabulous city, way beyond expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire H, We very much appreciate your comments regarding your recent stay at Fairmont Baku Flame Towers. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Sari S. Couples - 13/06/2018

Excellent breakfast and very polite staff. Hotel was very clean and comfortable. Massages was good. Room was nice and the bed was good. The water of the swimming pool was too cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sari S. , We very much appreciate your comments regarding your stay at the Fairmont Baku Flame Towers. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we are looking forward to welcome you back to Fairmont Baku! Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Anonymous Business - 12/06/2018
« Nice room with a great sea view. »

All was great with the hotel except food on property which was not the best (Bistro). Limited dining choices caused us to look outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the high evaluation of our hotel! Please, kindly rest assured that your comments on food are taken into serious consideration of us with the aim of future improvement of our product. We are glad that you found our hotel great and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Cemal Ö. Business - 12/06/2018
« Superb service »

My experience was overall very good. The staff was very friendly and helpful. We even got upgraded to a higher class room due to the renovation of the indoor pool. Overall I was fascinated from the hotel and professionality of the hotel staff. Would always come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cemal Ö., We very much appreciate your comments regarding your stay at the Fairmont Baku Flame Towers. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Anonymous Business - 07/06/2018
« Average. »

Great service, not so great property. Bathroom smelled, glass wall creaked as temperature outside changed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking a time to share your experience with us.We regret if we couldn't fully meet your expectations, however, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Estelle Solo - 06/06/2018
« Amazing »

It was an amazing experience to be in this tower with very good service and incredible view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Estelle , Thank you for such a high valuation of our services. I am very happy, that we could meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Yehuda S. Friends - 05/06/2018
« Returning to Baku - Fairmont will allways be my hotel! »

excellent hotel, gorgeous view, rich breakfast, I'm recommending to everyone who visits Baku.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yehuda Stav, We very much appreciate your comments regarding your recent stay at Fairmont Baku Flame Towers. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Tariqdawach Families - 01/06/2018
« Very pleasant and location is also good »

The room was clean seaside city view,delicious breakfast and staff were friendly.such a great hotel in Baku.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tariqdawach , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Dr M. O. Couples - 30/05/2018

Everything was great We had a very embarrassing event at a hotel that did not happen to us My wife came naked from the bathroom in the evening and two window cleaners who worked right in front of our window saw my wife naked and laughed My wife felt humiliated I think it is your duty to inform guests about the cleanliness of the windows, especially in the evening, when the windows are transparent. Inform your guests with the intention of leaving a letter under the door I complained about it at the hotel and did nothing I'm going back to town With my family, but in light of what happened, I do not know

Our hotel has responded to the review
Our hotel has responded to the review

Dear dr melinek o. , Thank you for taking the time to tell us about your experience at the Fairmont Baku Flame Towers. I am sorry that you had to experience an unpleasant situation ; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Adrian Couples - 29/05/2018
« Excellent hotel - we felt like the only guests! »

The hotel was very well set up. Our room was clean and well maintained. And the front desk staff were amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
T. G. K. Business - 27/05/2018
« Good ambience and experience, but slightly inconsistent service. »

The lobby, rooms and breakfast restaurant looked and felt great. If one were to be extremely critical, the only thing to highlight is that the housekeeping was slightly inconsistent. Some days there were 3 hand towels, some days 2. Room slippers wasn’t there until the 2 day. Two corners of the bathroom mirrors were chipped. As I was staying alone without kids, the above didn’t cause me any inconvenience at all. It may be different if the occupants were a family with kids. Just wish to highlight for your information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teo Guan Kiat, Thank you very much for your feedback. We appreciate your notes. We regret if service attitude of housekeeping department was perceived as lower than expected, however, we will take all needed actions to improve that part of the hotel to better serve you next time. Thank you again for sharing your opinion and we look forward to seeing you back in Fairmont Baku Flame Towers. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Anonymous Couples - 26/05/2018
« Great hotel »

Friendly staff , great rooms , fantastic gym/spa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Doug B. Couples - 26/05/2018
« Treated like a King... »

In all respects the hotel met our expectations. The Gold Suite was excellent and really comfortable. Breakfasts and canapes in the evening were excellent. No complaints at all. However a comment on the quality of the taxi we used to go back to the airport from the hotel. He was a dangerous driver and had no change to give us!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug Bailey, We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Baku Flame Towers in the near future. Yours sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
C. C. W. Business - 25/05/2018
« Good experience at Fairmont Baku »

The hotel is neat & clean with food amenities like Nespresso machine, very generous in giving 4 bottles of water, much needed by me. The fitness centre is also very good with well equipped gym, both indoor & outdoor pools, sauna & spa facilities. The only improvement I can suggest is to have more variety for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong Chow Wah , We very much appreciate your comments regarding your stay at the Fairmont Baku Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back to Fairmont Baku. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
David Couples - 24/05/2018
« Great »

Warm reception, everything in order except that room was smelling a bit like someone smoked there. Bed very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for the positive feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Saleh Friends - 24/05/2018
« Hi »

Thankful for everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saleh , We very much appreciate your feedback regarding your recent stay with us. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comment with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Fairmont Baku in the near future. Yours sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Meir M. Couples - 23/05/2018
« very nice and comfortable »

In particular we would like to thank the hotel taxi driver that took us from the airport and spent a full day traveling with us. He was extremely nice, patient and spoke well English. His knowledge of the local culture and places was very good, and he was happy to help us in any way we asked for, like recommending us of nice and interesting places. His name is Farid (Taxi number #737) tel 00…04. Although it was Ramadan and he didn't eat the whole day he was very nice and helped us in choosing very nice and exclusive restaurants (we are not Muslims), and waited for us to finish eating before continuing our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear meir mayseless, We very much appreciate your comments regarding your experience in our country. It is always a pleasure to receive positive feedback. Thank you for sharing your opinion, and we look forward to welcome you back to Fairmont Baku Flame Towers Azerbaijan. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Hasan I. Families - 21/05/2018
« very good »

excelent hotel and very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasan Ibrahim, Thank you for such a positive feedback. We very much appreciate that and hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Kathy Business - 20/05/2018
« Beautiful hotel; friendly, helpful staff »

When I entered my room, I had a problem with the safe and the TV. I called Guest Services and they were quickly resolved. Everything else worked fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy, We very much appreciate your comments regarding your stay at the Fairmont Baku Flame Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back to Fairmont Baku! Sincerely, Mathieu Greppo, General Manager

AccorHotels certified review
Tamer G. Solo - 19/05/2018
« Mr. »

Lovely & Exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamer G., Thank you for positive evaluation of our services! We very much appreciate that, and hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu Greppo, General Manager

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