Hotel - Fairmont Baku - Flame Towers - Azerbaijan
Fairmont Hotel Fairmont Hotel

Fairmont Baku - Flame Towers - Azerbaijan

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4.5/5 828 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 267.00 AZN Non member rate
From 267.00 AZN Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children  (Nearby)
  • Tennis  (Nearby)
  • Sailing facilities  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 3 bar(s)

Business services

  • 11 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Baku offers 299 spacious well-appointed guest rooms and suites as well as 19 splendid apartments.Spectacular views of either the surrounding city or the Caspian Sea, magnificent amenities and anticipative service ensure a supremely comfortable stay that will not be forgotten.

  • 318 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 828 reviews

Our guest reviews for Fairmont Baku - Flame Towers - Azerbaijan

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Ahmed A. Friends - 14/11/2017
« The best hotel experience i ever had »

It was the best hotel experience i ever had. Staff was wonderful, service was great. The only issue i faced was that my room was not ready however the hotel fixed this issue very quicky and compensated me for the delay

AccorHotels certified review
Ulviye E. Business - 14/11/2017
« Flame towers stay »

Rooms were very nice, but not haveing a roof top bar or an alternative restaurant to the breakfast room was a bit disappointing. Seems there is soon a piano bar/restaurant opening, which will be very good.

AccorHotels certified review
Dr.mohamed A. Solo - 14/11/2017

The staff have enough experience to make the customer happy

AccorHotels certified review
Han Business - 13/11/2017
« Nice pool »

Unfortunately no late check out. Rest was OK.

AccorHotels certified review
Saeed Friends - 13/11/2017

Coffee machine was broken and the water filler was crack

AccorHotels certified review
Hessa H. Friends - 11/11/2017
« Love the amazing view, but noisy »

I really enjoyed the stay on the hotel, loved the amazing view of Baku from the Flame Tower both the morning and night view. I have booked see view deluxe room which was spacious and clean. We enjoyed our stay in the hotel and extended our 5 days stay to 7 nights. The rooms were clean and the housekeeping were keen to provide you with whatever you need 2-3 times a day. The hotel lobby was great with the pianist playing in the evening. The only thing was annoying is that you hear the wind sound and lightings at night, which is not comfortable if you are a light sleeper. Even the rooms were not sound proof as you can here people on the corridor walking. The TV list was limited, no much international and entertainment channels, majority were local and news channels.

AccorHotels certified review
Yegor S. Business - 09/11/2017
« Excellent facility exceeded my expectations »

I really enjoyed my stay. Overall facilities were amazing and staff was helpful. One thing I want to mention that might require your attention is a late check-out policy. When booking the hotel, I have asked about possibility of late check-out but didn't get any reply. Upon my arrival, I have again asked the receptionist regarding late check-out possibility but was told to check again on the day of departure. On the last day, I was told that only 1 complimentary hour can be provided beyond the check-out time. I was offered to extend my stay for the full day. I had to check if the half-day was available and indeed it was, but it probably would not be offered to me if I didn't ask. You have a 5 star hotel and I totally understand that you can't provide extended late check-outs to your guests. But I would prefer if hotel staff would be transparent about it. I had no problem to pay for the extra half day on the day one. But I was given a perception that I might not need to do it. Other than that, everything was excellent and I am looking forward to return to your hotel in future.

AccorHotels certified review
Kiran K. Solo - 09/11/2017
« Kiran k. »

It was lovely staying in Fairmont I recommended to lot of my friends and we have travel agency also so im future will give you more business...had a chance of breakfast every day in bistro and one day dinnet of delicious steak.was very impressed of the staff and the restaurant manager Mr zia is very courteous .I found the service of the restaurant and personal touch of Mr zia with everyone and me asking everyday our experience was very impressive. Thank you Fairmont for lovely hospitality and liked the jazz bar also ...regards Kiran k.(dubai)

AccorHotels certified review
Syed A. Families - 08/11/2017
« Bad Experience in Fairmont Hotel Baku »

We stayed in this hotel for 3 nights from 1st November with my wife and son. The hotel service is very bad. When we checked in we found the shower was broken and has to call people to repair. For the next two days of our stay, our room was not clean and not made up when we left the room for our tour. Everyday when we return at around 6 pm, we have to call the house keeping to make the room and clean it. The reception is difficult to contact and they took too long to answer our call. This is the worst hotel we have ever stays.

AccorHotels certified review
Soroush Business - 06/11/2017
« Great hotel!! »

Great service and facilities.

AccorHotels certified review
Abdullah Friends - 06/11/2017
« Fairmount Baku Hotel »

Graet Hotel and wondedrful Stay

AccorHotels certified review
Rajesh Friends - 06/11/2017
« Rajesh »

Excellent

AccorHotels certified review
Ot Families - 05/11/2017
« very attentive staff, great experience »

the staff were very friendly and helpful, especially in the gold lounge.

AccorHotels certified review
Mohamad Z. C. Friends - 03/11/2017
« very bad »

bad sevrice bad cleaning bad ammenities

AccorHotels certified review
Yelena C. Families - 02/11/2017
« Our staying was wonderful! »

We have stayed in Fairmont the 3rd time. The staff kindly agreed to upgrade our room. Now the breakfast for the gold rooms on the ground floor, which we found is not very comfortable. We would like to breakfast again the 19th level. We had a issue with smell in toilet, but the member of the team resolved it fast on the same day. I would like the cleaning persons wear the cap on their head, because we often found the hear of staffs.

AccorHotels certified review
Yasuyuki M. Business - 01/11/2017
« Great experience stay at Baku »

I enjoyed beautiful view and good hospitality.

AccorHotels certified review
Darren M. Couples - 31/10/2017
« Mr Darren M. »

Just returned from a fantastic week in Baku stay8nt at the Fairmont. From the moment we got picked up by the hotels chauffer. It was first class all the way Staff were fantastic and couldn't do enough to help. Staying in the Fairmont Gold room we had access to the Gold lounge which was amazing. From the check in to even getting a breakfast at 3 am checkout for a journey. Can't recommend this place high enough. Brilliant service, top facilities.

AccorHotels certified review
Hamidullah G. Business - 30/10/2017
« My Hamid »

It was terrible, awful services and don’t expect a visit back. For one hour no water which Is disgraceful for 5* hotel. Also bed sheets not changed on a daily basis. Bad smell from bathroom.

AccorHotels certified review
Shamis A. Couples - 29/10/2017
« Unfair practise »

I was very disappointed & sad during my early departure due to illness & unfairly the hotel decided not to refun or even to provide me with any fair solution. I must admit that fairmount baku doesn't requires international audit in order to comply with Fairmount international standards.

AccorHotels certified review
Anonymous Friends - 28/10/2017

I use to stay before we didn’t face any problem . This time to be honest we didn’t enjoyed much. The room temperature was too hot we couldn’t sleep we called the technician 3 am to fix it in the first night but still the AC to hot . Another issue is the bed cover sheet was too noisy which cause lots of disturb while we sleeping

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