Hotel - Fairmont Baku
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Fairmont Hotel

Fairmont Baku, Flame Towers, Azerbaijan

Flame Towers  1A Mehdi Huseyn 
AZ1006  BAKU
AZERBAIJAN

Based on 581 reviews
AccorHotels Rating Based on 581 reviews
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From 272.00 AZN Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children  (Nearby)

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children  (Nearby)
  • Tennis  (Nearby)
  • Sailing facilities  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 4 bar(s)

Business services

  • 11 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Baku offers 299 spacious well-appointed guest rooms and suites as well as 19 splendid apartments.Spectacular views of either the surrounding city or the Caspian Sea, magnificent amenities and anticipative service ensure a supremely comfortable stay that will not be forgotten.

  • 318 rooms
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 581 reviews

Our guest reviews for Fairmont Baku

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Amur M. A. H. Families - 15/08/2017
« At the first instance, ,,you can realise that your staff at the reception desk deal with customers as their fool. »

I booked hotel rooms for few days before my daughter's arrive . During the booking process I mentioned my arrival time will be between 12 to 1pm . Offcourse I arrived 1pm they took my visa card to make sure they guarantee their money. I was very suprise when the reception clark told me the room will be ready at 4pm. I asked why? the reply was this is the international regulation that you check in 4 pm and you check out 12pm. I said that is not international regulation..that your unrespective regulation. Never ever think people haven't travell before. I have been all over the world frm Washington to dallas to London. .Vienna .frankfurt. .hamburg to seoul to moscow manila malesia .south Africa ..Thailand Dubai. Hollanda. without mentioned African countries like Kenya tanzania. When you book a room is for 24 hrs frm 12pm to 12pm next day. Also when I wanted to cancell they told me it is imposible ..I booked for 4 days . I didn't want to stay even for one day becouse I didn't receive the room yet. They refused to refund my money back and they tried to force me to stay for 4 days which I refused. They didn't want to refund me after big argument they forced me to stay for one night. The took the payment for 4 days. .up to now my money haven't returned to my account. Jus imagne that I don't have money to rent other hotel and I depend on the some amount of money which taken by your staff ,how I can leave in the strange country with my three daughters .. If your mind are on the money without thinking on the others then your wrong.total wrong and your making very big mistake. There is no hotel room they count 20hrs as one day. Also when someone speak with your staff they keep laughing showing they know better than you do or maybe they think your stupid. Maybe they are right becouse many of Arabs whom come to your hotel agreed of whatever you say . That makes you think we are all the some. Amur

AccorHotels certified review
Keti Business - 15/08/2017
« Great hotel with not so great service »

The hotel have all the possibilities to be a fantastic hotel, unfortunatly the service level did not match the high standard. Staff were not skilled, and clearly the routines over all may improve a lot! Exeption was the management in the spa...where it was clear that the management were skilled and professional! Standard of the room was great, without complains, comfortable bed, elegant design. Also a great kitchen...food was very good, no doubt that the chief loved his job, and put effort in the meals...

AccorHotels certified review
Ahmed A. Families - 15/08/2017

The hotel is perfect but the air conditioning was down for 3 nights will I'm there

AccorHotels certified review
Essay A. Families - 14/08/2017
« Ok »

Delay due of lack coordination at arrival , could not arrange adjacent room easily ....need more intiative from previous to contact clients . No cuss provided although requested both by booking .com and in person .breakfast not so good , laundry prices extraterrestrial . No hose for buttock washing toilets , bidets not healthy .

AccorHotels certified review
Uaeonly Families - 10/08/2017
« bad welcome by reception staff, they all care about how to get more money from guest »

Bad experience and well not recommend this hotel to any friend

AccorHotels certified review
Mike F. Couples - 04/08/2017
« Almost everything was great with my stay in Fairmont Baku »

We had a wonderful honeymoon in Baku with my wife. I was especially pleased with the gold lounge staff. The check in was easy and quick and service staff at the desk were extremely helpful, professional and friendly. The hotel it self and all the facilities were top notch and it was nice to be actually staying in one of the biggest land marks of the city. There were only two things that prevented me from giving 10 stars: 1. A room service person came at 02:30 am to bring towels to our room. This was actually a very inconvenient incident, since it also ruined my good night sleep. The room service person also would not leave easily even tough I was yelling from the bed that we do not need anything. 2. We stayed only 2 nights in the hotel and on the second day the pool was closed because of hard wind. I understand that it was for safety reasons, but it still felt like it would have been possible to keep at least one department of the pool open. Also the pool furniture could have been designed so that wind wont blow them around. This would be especially reasonable since it is allways windy in Baku.

AccorHotels certified review
Fatima A. Families - 03/08/2017
« Good »

It was good but the room service clients don't respect the room privacy while putting the privacy sight out door they enter the room directly.

AccorHotels certified review
Emiliano Couples - 02/08/2017
« Great room and horrible service »

Room is great and with fantastic view of the city. The service was horrible from first day till the check out

AccorHotels certified review
Anonymous Families - 01/08/2017
« Much below expectation »

Despite the facility is bery nice, service level is unacceptably low. Inattentive and forgetful personnel.

AccorHotels certified review
Abdullah A. Families - 01/08/2017
« Ac was not working »

Everything was ok except for the AC was not working which made my stay not as good as it should be

AccorHotels certified review
Arina Business - 01/08/2017

The room was great! But it wasn't cleaned on the second day. Had a lot of troubles to finally get clean towels and body gel.

AccorHotels certified review
Salem A. Families - 30/07/2017
« graet service »

I had good experience, the service was excellent. the bedroom was very comfortable. the breakfast was amazing. The hotel location was on top of hill and good view.

AccorHotels certified review
Anonymous Families - 29/07/2017
« Ahmed A. »

One of the best hotels I tried it before.. Everything is great from checking in to check out Beautiful hotel professional staff and smiling all the time And I like stylish for the team I loved the restaurant too much really professional cocker and really smiling helping team in the restaurant from the call to finish Really I enjoyed my stay there And special thanks for the man in reception called ( arshad ) really he helping me to keep my trip great and he is really kind and helpful Thanks for every one and i will come again soon

AccorHotels certified review
Anonymous Families - 29/07/2017
« BINSHLHOOB »

fantastic

AccorHotels certified review
Hussain E. Couples - 21/07/2017
« Mr Hussain E. »

Fantastic building and professional and kind staff

AccorHotels certified review
Mohammed Families - 20/07/2017
« Great except minor problems »

Great staff ,nice view, very clean, good breakfast, minor problem 2 days in a row I came to my room with 0 , no toules in room not even shower towels , at end my day were I need to have bath , make me frustrated and angry with no explanations

AccorHotels certified review
Kevin B. Couples - 20/07/2017
« Lovely city, lovely people, lovely hotel all exceeding high expectations »

Friendly, relaxing, professional, we could not fault anything and look forward to returning.

AccorHotels certified review
Khaleefah A. Couples - 19/07/2017
« wonderful stay »

very big room , comfortable bed , great view , fast internet , rich breakfast , friendly staff

AccorHotels certified review
Abdulla Friends - 18/07/2017
« good »

its good but have same truoble

AccorHotels certified review
Hilal A. T. Families - 16/07/2017
« Fairmount »

No comments. Everything was super excellent

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