Fairmont Winnipeg 4 stars

Customer review rating (ALL Rating) 3.9/5 2,069 reviews

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Fairmont Winnipeg - Image 1
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2 Lombard Place, R3B0Y3 WINNIPEG, Canada

Description

Hotel extras

  • Enviable location in the heart of downtown Winnipeg

  • Direct access to Portage & Main underground concourse

  • Health club with 24/7 gym

  • Pet-friendly hotel near parks and walking trails

Our accommodation(s)

Hotel location

Fairmont Winnipeg

2 Lombard Place
R3B0Y3 WINNIPEG
Canada

GPS:49.895766, -97.137109

Telephone
Fax +1 204-956-1791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,069 reviews

TripAdvisor Rating  4.0/5  1,577 reviews

It was amazing

Customer review rating 5.0/5

Janelle C. Business - Confirmed reviews ALL

The staff adjusted accordingly after a flood was on my room and made my stay unforgettable. Thank you again.

Good Day Ms. C., We wanted to take this opportunity to personally thank you for taking the time and effort to complete the online survey conducted by TrustYou Analytics on behalf of Fairmont Winnipeg. Our guest feedback is imperative to our process of improving our service delivery and it allows us to identify where we are successful and where improvements can be made. Ms. C., though we were delighted to see that overall you had an enjoyable stay on your recent visit, we were concerned to learn that your stay was not without its challenges. We do appreciate you giving us the benefit of the doubt; however, please rest assured that these are not the service standards to which we attest, nor that you have come to expect when staying at a Fairmont property. We have shared your comments with our entire team, as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and offerings. Thank you for entrusting Fairmont Winnipeg to be your home away from home, and we hope that we will have the pleasure of welcoming you again soon to show you the complete experience you have come to expect from us. Until then, wishing you a wonderful week ahead and thank you in advance for your consideration. Kind regards, Shivani Mittal

Poor stay

Customer review rating 1.5/5

Brad Business - Confirmed reviews ALL

Shower clogged in first room. Sink clogged in second. Used the adjoining room bathroom as I needed to get ready for work (why was door to that room wide open anyway? Very concerning). Asked for a new room. After all that happen, I ended up in the same room again which was below what my reservation and payment were for. There was a blood spot on the wall, paint missing from the desk and chair, stains on the carpet. My worst stay at a fairmont property

Dear Mr. C., I have sent you an email regarding your recent experience and I am looking forward to hearing from you. Sincerely, Zulal Gul Fairmont Gold Manager

Good stay

Customer review rating 5.0/5

Eric Business - Confirmed reviews ALL

Efficient service, pleasant front desk.

Good Day Mr. S., We wanted to take this opportunity to personally thank you for taking the time and effort to complete the online survey conducted by TrustYou Analytics on behalf of Fairmont Winnipeg. Our guest feedback is imperative to our process of improving our service delivery and it allows us to identify where we are successful and where improvements can be made. Mr. S., we were delighted to see that you had such an enjoyable stay on your recent visit. It is always a pleasure to receive such positive feedback. We will be sure to share your comments with our entire team as we know this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and offerings, and it will also surely serve as a reminder that all of their passion and dedication does not go unnoticed. Thank you for choosing the Fairmont Winnipeg to be your home away from home, and we hope that we will have the pleasure of welcoming you again soon. Until then, wishing you a wonderful day ahead. Kind regards, Shivani Mittal

Hotel Needs Maintenance

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Hotel was not in great condition. Interior finishes were well worn and in need of maintenance/renovation. Temperature in building was all over the place. A facelift is desperately needed.

Rooms dated, good staff, average food, so many tv problems

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Tried 4 rooms on gold floor all the tvs had issues. Got tired of moving around trying to find working ones.

Dear Mr. L., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Winnipeg. At Fairmont Gold at The Fairmont Winnipeg we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion regarding our TV function; please allow me to express my sincere apologies and reassure you that our Engineering department has been notified so they can rectify the problem. Thank you for caring about our product enough to provide feedback on our pitfalls. Thus, allowing us to improve upon them. On the other hand thank you for kind words regarding our Team we will be sure to share with them. We look forward to welcoming you again at Fairmont Gold in Winnipeg in the near future. Please reach me personally for your future reservations. Yours sincerely, Zulal Gul Fairmont Gold Manager zu…

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Other web-users rate our hotel

  • 276 reviews 7.3/10 Location
  • 1,058 reviews 4.8/10 Room
  • 1,023 reviews 8.4/10 Service
  • 18 reviews 4.3/10 WiFi
  • 405 reviews 4.8/10 Comfort
  • 380 reviews 4.1/10 Amenities
  • 363 reviews 4.5/10 Vibe
  • 346 reviews 4.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.