Hotel - Fairmont Chateau Whistler
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Fairmont Hotel

Fairmont Chateau Whistler

4599 Chateau Boulevard 
V0N 1B4  WHISTLER
CANADA

Based on 1,966 reviews
AccorHotels Rating Based on 1,966 reviews
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Check-in from 16h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 50  CAD
  • Swimming pool
    • Pool (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 50  CAD
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Paying)
  • Air Conditioning
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports (Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Squash court (Paying, Nearby)
  • Snow Skiing

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
See all services

Hotel location

Our rooms

The luxurious 539-room Fairmont Chateau Whistler resort is located at the base of Blackcomb Mountain in Whistler, British Columbia. Combining classic elegance and a modern alpine setting, this award-winning Whistler hotel showcases exceptional dining and full resort amenities. For the ultimate in luxury accommodation and dedicated service, Fairmont Gold is exclusive lifestyle hotel experience

  • 550 rooms
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,966 reviews

Our guest reviews for Fairmont Chateau Whistler

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Bernadette H. Couples - 14/08/2017
« We had a lovely time, staff were very helpful »

We had a lovely time, played golf, used the spa, everyone was helpful, it was a shame we had to deal with the smoke, left with a sore throat , no fault of the Fairmont. We were coming off a weekend wedding in Victoria so it was nice to just spend time together. Our bathroom was very small, the two of us could not stand in it together, I had never seen a bathroom as small. Also, the bathrooms off the lobby, you would have to be a conthornsinist to get in the door and try closing the door without touching the toilet . The door needs to be pushed out at least another 6 Inches. My job is all about space so I notice these type of things. Kids swimming in the lap pool should have been for adults only, someone needs to be monitoring that. Based on the number of families there the pool area is much too small, very hard to get a lounge chair, you would be lucky to get one at 4:30 - 5:00PM. I'd make that lap pool three times the size with additional lounge chairs on the other side. We loved the hotel and would come back but I would have a hard time using the pool with all the screaming kids again, that part is not relaxing..

AccorHotels certified review
Anonymous Couples - 13/08/2017
« Frustrating/disappointing »

While I enjoy the location service was very poor with the front desk being very confused. I specifically called regarding whether I needed to change rooms on the third night was told I did not but sure enough was locked out of the room. Other: an unexplained addition charge of 17.25 which is incorrect and rooms not cleaned until 4pm.

AccorHotels certified review
Jonathan A. Families - 13/08/2017
« Fairmont gold Staff always makes us feel special and welcome »

Fairmont gold staff is outstanding and makes us feel welcome

AccorHotels certified review
Evan W. Couples - 12/08/2017
« Wonderful stay in the mountains with great service »

Right from getting our key at the valet service, through concierge recommendations, to picking our car up was wonderful. Great service, friendly staff, and even though we were late for breakfast (thought Wildflower closed at 10 instead of 9:30) we were accommodated. Went to Banff Springs later during this trip, and although both were beautiful and wonderful experiences, the service really made for an excellent stay at Fairmont Chateau Whistler. I also love the rental workout clothes that were made available on the bed as soon as we got up to our room. Great service, great stay!

AccorHotels certified review
Anonymous Friends - 11/08/2017
« Just Ok »

This trip front desk service was great!! Parking on the one day was 20 minutes or so trying to find a parking stop and then being told to take to front of the hotel to get car valeted. We had asked at front desk for small fridge for medical reason to be brought to room, we wait for two hours never showed so I had to phone down to front desk and it still took about another hour before we received it. The next day we left for most of the day leaving the room to be cleaned we get back we had to call housekeeping supervisor came to ask what problem was and I showed her what I wasn't happy with.

AccorHotels certified review
Kay Families - 11/08/2017
« Exceptional experience! »

We stayed on the Gold Floor. All of the Concierges on the Gold Floor did and outstanding job. Dale helped us make our travel arrangements to and from the airport to Whistler as well as many other requests. All staff members in the refreshment area were very helpful. Patricia was especially helpful and always had a smile on her face.Our complements to the chefs as the food was outstanding. We spent many hours around the pool and enjoyed every minute. The Shuttle attendants were competent and courteous. There are so many activities close by that can be enjoyed by the entire family. We would recomment The Fairmont Chateau Whistler as a destintion vacation for any family.

AccorHotels certified review
R K. Couples - 11/08/2017

Fantastic weekend away great location and service

AccorHotels certified review
Mp Families - 11/08/2017
« it was good  »

Good

AccorHotels certified review
Anonymous Couples - 11/08/2017

The hotel and room was nicely decorated and exceptionally clean. We received great service from all staff. There are, however, areas for improvement. 1). Our room was on the 10th floor. The air intake for our room must have been close to the kitchen exhaust because our room smelled like grilled burgers all evening and fried bacon each morning 2). The pool is MUCH too small for the size of the hotel. We could not find a vacant chair either afternoon that we went for a swim. Both pools, even the "lap pool" were swarming with children and their parents. The hotel needs to seriously consider adding another pool and I'd suggest it should be an adult only pool

AccorHotels certified review
Anis R. Families - 11/08/2017

outlets in both rooms were not working despite me complaining for a few days; it was inconvenient; I was promised 100 off per night per room but was only given 50 per night; was a bit disappointed as a presidential club member.

AccorHotels certified review
Anonymous Business - 11/08/2017
« Awesome  »

Awesome

AccorHotels certified review
Louise C. Friends - 11/08/2017
« My friend and I came up to Whistler to be pampered for the weekend, as our husbands were away golfing, and we were! »

Service by all the staff was excellent! Everyone was very attentive. I loved the breakfast, especially the eggs benedict, which is a rare treat. Our room was spotless. The pool and hottub and steam sauna were extremely relaxing. I had rack of lamb for dinner and it was delicious. We have already booked to come back next year.

AccorHotels certified review
Shawn B. Couples - 11/08/2017
« Great service  »

Great service and friendly staff

AccorHotels certified review
Matthew H. Families - 10/08/2017
« Great hotel and amenities food and bar service dissapointed »

Love this property pool and bar area is amazing great rooms and housekeeping does a fantastic job friendly staff. Only complaint was Day 1 in the mallard lounge our kids meal came with uncooked pasta and no garlic bread as advertised, my child didn't eat it and neither could I (and I can eat anything) day 2 in the mallard lounge and it was packed due to the fairmont Fridays my wife is 9months pregnant and we were with our 2 year old child we just wanted a quick snack and when I asked where we could sit I got suggested we could sit on the grass outside!! Shocking apart from that we had a great stay!

AccorHotels certified review
Nancy Couples - 10/08/2017
« Trip to Whistler »

The food was outstanding. Employees were excellent and professional. Great location and golfcourse. The only thing was the sink had a crack in it and the shower looked a little worn. The towels for the shower should be located at the shower so you didn't have to cross the bathroom tile floor to get a towel at the bathtub. Also, a nightlight would be nice and the closet lights should be on a different switch then the hallway lights which were so nice.

AccorHotels certified review
Ramandeep B. Couples - 10/08/2017
« Beautiful hotel, great service. »

The hotel itself was beautiful inside and the staff was sweet. The only downfall was that I read the details online on the website and it stated that there were great views from all angles of the hotel. We however got a room facing nothing but trees. I didn't want to make a fuss of it however it was a little disappointing.

AccorHotels certified review
Mercedes I. Families - 10/08/2017
« Amazing. Love Whistler. Love the hotel and staff »

The staff was knowledgeable and seemed very genuine and kind. We found the service to be excellent. The accommodations were very nice and updated with all the conveniences. The kids loved the pool area. We will definitely be back.

AccorHotels certified review
Andy N. Families - 10/08/2017
« Great-Service »

Every staff member was warm and helpful. Good food in the restaurant

AccorHotels certified review
Anonymous Families - 10/08/2017
« Did not follow payment instructions  »

I called prior to checking in to ask to charge the credit card on file so that would not pay for the hotel. The person who answered said it was ok and that they would do that. At check out time my friend was asked to pay for parking, even though I had aske to also charge parking on my card. My friend paid for parking and it turned out the whole bill was charged on his card. I wanted to pay for all the expenses on my card so that my friend wouldn't have to. But at the end he got charged for everything. Very disappointed.

AccorHotels certified review
Bettina S. Couples - 10/08/2017
« Amazing as Usual at the Fairmont  »

Despite the smoky haze, we had a lovely two day stay at Whistler. Service is impeccable - the perfect blend of attentive, relaxed and thoughtful. We were delighted by the complimentary chocolates, fruit and trail mix. Breakfast was incredible. We booked through the Visa Infinite Privilege program, which had extras included like breakfast and valet parking - excellent value! We came away from this hotel thinking that the Fairmont Hotel group really knows how to do things right - from the staff they hire to incredible breakfast spreads and complimentary yoga. It is worth it to us to pay a little more and feel spoiled on our vacation! Love that a two day vacation can feel like a week's worth when you stay at this hotel.

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