Hotel - Fairmont Waterfront
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Fairmont Hotel

Fairmont Waterfront

900 Canada Place Way 
V6C 3L5  VANCOUVER
CANADA

Based on 2,179 reviews
AccorHotels Rating Based on 2,179 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  CAD
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  CAD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Ping Pong  (Nearby)
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 18 meeting room(s)
See all services

Hotel location

Our rooms

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior.Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

  • 489 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 2,179 reviews

Our guest reviews for Fairmont Waterfront

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Joe Couples - 16/09/2017
« over priced »

if it had not been for the kind respectful girl on room service and Paige Linsley I would have considered my stay with you as a very over priced stay. I have stayed in three star accommodation that was far superior to what I received. I must give praise to Paige, as her gesture to us after sharing a bad experience with her about a local restaurant ,was way above the call of duty, she saved our opinion of the Fairmont Vancover

AccorHotels certified review
Kimberly A. Families - 15/09/2017
« Fairmont Waterfront »

I came to visit my son in Vancouver and decided to treat myself to a luxurious stay at Fairmont Waterfront (Canada Place). I have always been well cared during past Fairmont stays (Banff, Montebello, Tremblant, Chateau Laurier) and even more so at Waterfront when I arrived and realized that I had forgotten my carry on bag on the ferry from Victoria. I immediately sought the help of Candice (Concierge) who helped (thanks to the honesty of a passenger and Tawassan Ferry staff) to quickly locate and arrange for the delivery of my carry on bag to the hotel. It was delivered in a matter of hours and while it cost $100.00 (taxi), I was so grateful and relieved to have it back and not to have to return to the ferry to retrieve it (which meant more time with my son). Thank you Candice and Fairmont!

AccorHotels certified review
Albert K. Couples - 15/09/2017
« Excellent Stay »

Efficient check in and wonderful comfortable room

AccorHotels certified review
Matthew W. Business - 15/09/2017

everything was fine except for the pillows.. I had requested foam pillows when I checked in as this is also listed on my profile thru Presidents club. When I got to my room late at night and went to bed... it was the feather ones which are too soft.. didn't sleep well that night.

AccorHotels certified review
Hisham A. Q. Families - 15/09/2017
« Excellent care by staff specially housekeeping »

Location is great. Busy hotel but pleasant staff specially housekeeping. Elevators noisy. Tea selection in rooms is great. Coffee not as good.

AccorHotels certified review
S B. Business - 15/09/2017
« Excellent Hotel »

The service and comfort are always excellent.

AccorHotels certified review
Dave Couples - 13/09/2017
« Excellent. »

We had been in a car accident an hour before checking in. Front desk concern and response was very good. All staff were pleasant and service was exceptional.

AccorHotels certified review
Aqlfred H. G. Couples - 13/09/2017
« The Staff at your Hotel Made our stay very Positive ,The Bell Staff ,Concierge,and Wait Staff in the Restaurant were very cordial and Professioonal »

The Hotel is was in Perfect Shape (Cleanliness and Condition of the Rooms.They went out of their way to satisfy some special needs of my wife

AccorHotels certified review
Lura O. S. Families - 13/09/2017
« Awesome service, awesome staff, beautiful rooms! »

We were on the Gold Floor and it was, as always an exceptional experience. The staff was happy, Friendly and helpful. We had one minor issue and it was dealt with promptly!

AccorHotels certified review
Lisa H. Families - 13/09/2017
« Check-in was extremely disappointing! »

We were extremely dissatisfied upon check-in to the hotel! My husband is in the President's Club and had received multiple emails about our upcoming stay at the hotel. He had even "pre-checked us in before we arrived. I am confined to a wheelchair because of multiple sclerosis. We had arranged for an accessible room months in advance of our trip. When we arrived, we were hoping to check in a little early but we understood that wasn't possible. Check-in was at 3. When we went back to the desk to check in at 3, we were told our room was not ready. We waited a while longer. When we asked again if our room was ready, we were told that they realized the guests checking out had asked for a late checkout. We asked when we could expect to get into our room and were told, "Maybe 3:30, 4 or even 5 " WE were told it wasn't their fault because there was only a limited amount of accessible rooms. I completely disagree. It is their business to know if the previous guest had asked for a late checkout. It is also not "my fault" I am in a wheelchair! The reason we chose to stay in a very upscale hotel such as the Fairmount was precisely so that we wouldn't have to deal with this sort of nonsense and poor customer service. It is hard enough travelling being handicapped but this just made it much worse!! They offered to comp our drinks we had at lunch but I felt we should have been comped at least one of our night's stays. Once we got into our "accessible" room, there was a roll-in shower but no bench or shower chair! That doesn't help someone like me who cannot stand up. We called for a chair. One was brought to our room but was so wobbly that it was not usable. We called AGAIN and they sent an engineer to our room who could not fix it so set out to look for another one. Finally he got one that was better. Also the toilet seat was so low that I couldn't get up from it without my husband's assistance! In the end, they gave us a coupon for 3 free breakfasts for 2 days. Unfortunately I was never able to use these as my mornings are very difficult with my disease. My husband and son used them though. Overall, we certainly did not have the true Fairmount experience upon our checking in. We were extremely disappointed and made for a very unpleasant beginning to our stay at your hotel in Vancouver. Sincerely, Lisa H.

AccorHotels certified review
Tyler V. Families - 13/09/2017
« people and hotel were awesome. »

everyone that worked at this hotel were extremely helpful and friendly.

AccorHotels certified review
Jeff Families - 12/09/2017
« Every detail was magnificent. »

The room was well-appointed. The Fairmont Gold staff was attentive and courteous and extremely helpful. The Fairmont Gold Lounge was a peaceful respite.

AccorHotels certified review
Michael I. Families - 12/09/2017
« Family City Getaway »

Very enjoyable, had everything we needed and the customer service was, as usual, above and beyond. Bell Hops even helped my wife inflate the stroller wheels.

AccorHotels certified review
Guest Business - 12/09/2017
« Great Experience »

Simply great. The front desk, room service and concierge... everyone provided top notch services. The restaurant in the Lobby served amazing food not to mention the buffet breakfast. I believe one area of improvement could be the ambience of the room itself. Overall experience deserved a 9. Highly recommended.

AccorHotels certified review
Charles W. B. Business - 12/09/2017
« Great location, great hotel »

loved the convenience of the location. The staff was extremely nice and helpful as well.

AccorHotels certified review
Norman H. Couples - 12/09/2017
« Top hotel experience. »

Good service and excellent facilities. Concierge service was superb.

AccorHotels certified review
Linda B. Business - 12/09/2017
« absolutely wonderful :-) »

Absolutely wonderful! Everyone I met at the hotel was exceptional. My only complaint if you can say would be that the bell station for leaving my suitcase wait was a bit too long (maybe 5 minutes). otherwise everything else was very good.

AccorHotels certified review
Mr H. K. Couples - 11/09/2017
« Ok could have been a bit better »

We stayed 5 nights. The room offered was a bit small. We paid an extra $250 to get a room which was better but they only gave us free breakfast one morning. Considering we had booked Fairmont for all our Canada stay (14 days) I expected better.

AccorHotels certified review
Jdk Couples - 11/09/2017
« Waterfront Excellence »

Prior to an Alaska cruise we selected The Fairmont Waterfront for its proximity to the Canada Place Cruise Ship Terminal. The views of Vancouver were exceptional. Hotel staff were exceptional. And, on the day of our cruise the staff transferred our luggage to our ship effortlessly. Highly recommended.

AccorHotels certified review
Ken M. Business - 11/09/2017
« it was excellent staff were very helpfule and service was greeeat »

It was so good will stay there the next time I am in Vancouver

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