Fairmont Waterfront 4 stars

Customer review rating 4.7/5 6,274 reviews
Fairmont Waterfront
See on a map
+ 25 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Location

  • View

  • Sustainability

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rental
  • Snow Skiing (Nearby)
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5
vancouver
canada

Tel: +16046911991

Fax: (+1)6046911999

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    VANCOUVER INTERNATIONAL AIRPORT At 12km / 7.46 miles

GPS :49.287287, -123.11373

Our accommodations

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior. Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

Fairmont City View King

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont City View Double Double

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe City View Double Double

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Partial Harbor View King

  • Max. number of persons: x2
  • Area: From 33
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Harbor View King

  • Max. number of persons: x2
  • Area: From 33
  • Views: Mountain view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Harbor View Dbl Dbl

  • Max. number of persons: x4
  • Area: From 33
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Hbr Stanley Park King

  • Max. number of persons: x2
  • Area: From 33
  • Views: Park view, Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Hbr Stanley Park 2 Dbl

  • Max. number of persons: x4
  • Area: From 33
  • Views: Mountain view, Park view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold City View King

  • Max. number of persons: x3
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold Harbourview King

  • Max. number of persons: x2
  • Area: From 33
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont City View Queen

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe City View King

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe City View Queen

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Terrace King

  • Max. number of persons: x4
  • Area: From 33
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Terrace Double Double

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Partial Harbor Vw Dbl Dbl

  • Max. number of persons: x4
  • Area: From 33
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Hbr Stanley Park Queen

  • Max. number of persons: x2
  • Area: From 33
  • Views: Mountain view, Park view, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Signature Harbor View King Corner

  • Max. number of persons: x2
  • Area: From 43
  • Views: Harbour view, Mountain view, Park view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold City View Dbl Dbl

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold Harbor View 2 Dbl

  • Max. number of persons: x4
  • Area: From 33
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

West Coast Suite King

  • Max. number of persons: x4
  • Area: From 46
  • Views: Harbour view, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Sea to Sky Suite King

  • Max. number of persons: x2
  • Area: From 93
  • Views: Park view, Harbour view, Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold Suite

  • Max. number of persons: x6
  • Area: From 65
  • Views: Harbour view, Mountain view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Stanley Park Suite King

  • Max. number of persons: x4
  • Area: From 186
  • Views: Park view, Harbour view, Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Harbor View Suite

  • Max. number of persons: x8
  • Area: From 72
  • Views: Harbour view, Mountain view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Garden Suite

  • Max. number of persons: x6
  • Area: From 102
  • Views: Harbour view, Mountain view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

ARC RESTAURANT

Type of cuisine: Regional

ARC offers simply inspired, handcrafted fare presented in a relaxed West Coast setting. Sample Chef Karan Suri's seasonal tasting menus or try a little bit of everything with our ARC Boards designed for sharing.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARC BAR

Photo non contractuelle / Strictly non binding

This uniquely curved space offers a sensational bar, which is the vibrant hub for meeting old friends and new. Check out the chalk board for Chef's picks, pair them with local craft beers, world-class wines and cocktails mixed to perfection.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 667 m²

  • Maximum capacity: 788 people

  • Maximum banquet capacity: 472 people

Find out more
Fairmont Waterfront Meeting Room

Our guest reviews for
Fairmont Waterfront

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

6,274 reviews

Customer review rating 4.7/5

Anonymous Business - 20/05/2019 AccorHotels certified review

Was a short overnight stay for work so not much time to really enjoy the beautiful hotel

Dear Mrs S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Overlooking the beautiful gardens made it more than just a place to stay.

Customer review rating 4.7/5

Sheri E. Solo - 20/05/2019 AccorHotels certified review

Your concierges gave me excellent directions on how to get around Vancouver since I did not have a car. The location in relationship to public transportation and the cruise ship port was definite plus! All of your staff were so nice and helpful.

Dear Ms E., It is delightful to read your wonderful comments about your recent stay and high praises for our team. We are very fortunate to have such a great team of colleagues who thrive on providing exceptional service to our guests. I am looking forward to sharing your accolades with them. We take great pride in our excellent location, in the heart of downtown Vancouver. I'm delighted that you were able to take advantage of it during your stay. We hope you are planning another trip to Vancouver and we can be your hotel of choice once again! Sincerely, Ken Flores General Manager

Perfect but....

Customer review rating 4.7/5

Avi Business - 20/05/2019 AccorHotels certified review

Loved everything about my stay, very clean, incredible food. But I forgot my bathing suit in the closet and when I called they said they never found anything. I was very disappointed. Great service and ambiance, would definitely return!

Dear Ms S., Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront. I am delighted to hear that you had a very lovely stay and thoroughly enjoyed the food. I am sorry to hear about your bathing suit. Our housekeeping keeps tracks of all the lost and found items and be assured that you will be contacted should they find it. We look forward to welcoming you back again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Wonderful staff dated product

Customer review rating 4.7/5

Liz R. Business - 19/05/2019 AccorHotels certified review

Your staff was top notch/ the hotel needs some updates for sure. There are buttons in the elevator that cannot be read because they are so used.

Dear Mrs R., Thank you for taking the time to review your recent stay at Fairmont Waterfront and for your high praises of our staff and their outstanding service! Your honest feedback is sincerely appreciated and will definitely help us improve where needed. We hope to welcome you back very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Comfortable

Customer review rating 4.7/5

Anonymous Business - 19/05/2019 AccorHotels certified review

The staff was extremely nice and helpful, rooms clean, plenty of towels, beds comfortable

Dear Mr F., Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Great!

Customer review rating 4.7/5

Whitney Business - 19/05/2019 AccorHotels certified review

Absolutely perfect for a conference or a personal trip. Loved the location, good food.

Dear Ms O., Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Fantastic Service

Customer review rating 4.7/5

Anonymous Business - 19/05/2019 AccorHotels certified review

Wonderful room, wonderful view, fantastic service, close to all the shops and convention center and activities.

Dear Ms B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Excellent location, customer service and room.

Customer review rating 4.7/5

David A. Families - 19/05/2019 AccorHotels certified review

We are native vancouverites with family and friends in Vancouver but live in Seattle. We have tried other hotels but like our garden suite at the Fairmont Waterfront the best. We were not happy that there was no fridge for our water and fruit available for our room. Fridges are available wherever we travel

Dear Mr A., Thank you for taking the time to review your recent stay at Fairmont Waterfront. While I am pleased to know that you appreciated our convenient location, attentive service and the comfort of our Garden Suite, I am very disappointed to read that we failed to create an exceptional experience overall due to the lack of fridge in the room. We truly appreciate your feedback about the room amenities as it gives us the opportunity to learn from a guest perspective, what we need to do to meet guest expectations. Please rest assured that I have shared your comment with the leadership team. We hope to have another opportunity to welcome you back. Sincerely, Aurelie Stoeckel Guest Experience Manager

You remain my favourite hotel in Canada

Customer review rating 4.7/5

Robert K. Business - 19/05/2019 AccorHotels certified review

Consistently pleasant and effective staff. Frank - at the bar and dining room is easily the most affable and top notch example of customer service around.

Dear Mr K., It has been highly heartwarming to read your review! We are very proud to be your favorite hotel in Canada! I was thrilled to read what exceptional and consistent service our staff, particularly Frank, provided during your stay. I will make sure that he is recognized for it! We look forward to your return in your home away from home! Sincerely, Ken Flores General Manager

Outstanding service and attention to detail

Customer review rating 4.7/5

Diane Business - 19/05/2019 AccorHotels certified review

I stayed for a week for a conference, the staff was friendly, the room was very clean and the food was fantastic! It’s located in walking distance to many restaurants and shops and Stanley Park

Dear Ms A., Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront as well as the outstanding service delivered by our amazing staff and our prime downtown location. We hope you are planning another trip to Vancouver and we can be your hotel of choice once again! Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Anonymous Business - 19/05/2019 AccorHotels certified review

Comfortable spacious room, staff was courteous, efficient, friendly, and welcoming...from front desk to maids.

Dear Jack A., We very much appreciate your comments regarding your stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ken Flores General Manager

The room was lovely.

Customer review rating 4.7/5

M. M. Business - 18/05/2019 AccorHotels certified review

Unfortunately the server bringing the meal collapsed one side of the table causing the flatware to fall to the floor. We helped getting everything but one plate had broken and fell under the bed. When I found it, I was cut when I picked it up. She did not apologize nor ensure everything was cleared away. The poutine was cold and extremely salty.

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Fairmont Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of $ 88.14/- (Two meals from In-Room Dining) will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Warmest regards, Rashmi Pawar In- Room Dining Manager Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1993 F + 1 … 1999 ra… fairmont.com/waterfront-vancouver

Wonderful

Customer review rating 4.7/5

Carol E. Families - 18/05/2019 AccorHotels certified review

I was delighted to receive a room upgrade and birthday treat. All staff were amazing to work with. Thank you

Dear Mrs E., Thank you so much for sharing such a wonderful review of your recent stay at Fairmont Waterfront! I'm very pleased to hear that the quality and level of service you received was top notch and that you thoroughly enjoyed your room upgrade and birthday surprise! It is very gratifying to know that we made your stay memorable as we consistently strive to improve our service and provide amazing experience to our valued guests. We really hope to welcome you again! Sincerely, Aurelie Stoeckel Guest Experience Manager

AMAZING!

Customer review rating 4.7/5

Rachelle M. Business - 18/05/2019 AccorHotels certified review

I was beyond impressed with every aspect of my stay. From easy check in (handed me my room key when I got out of my cab), to room service and special requests. We were treated like royalty. Thank you for making our stay so AMAZING!! Looking forward to coming back again.

Dear Mrs M., Thank you for choosing to stay with us and for taking the time to share this amazing review! It has been a great pleasure reading your high praises! We look forward to welcoming you back again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Wonderful!

Customer review rating 4.7/5

Jim K. Couples - 18/05/2019 AccorHotels certified review

From Check-in, to our room, to the dining room, to check-out was outstanding. We have never experienced such good service with friendly staff!

Dear Jim & Michiko, It is delightful to read your wonderful comments about your recent stay and high praises for our team. Thank you for your compliments! Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Lovely hotel, but too busy on Mother’s Day

Customer review rating 4.7/5

Jennifer P. Couples - 18/05/2019 AccorHotels certified review

We had a lovely room at the front of the hotel. Excellent situation for the cruise terminal. Concierge v helpful. The breakfasts are great but unfortunately we couldn’t get a table on the Sunday as the hotel were holding a Mother’s Day Brunch. However we were compensated for this.

Dear Mrs P., Thank you for joining us and taking the time to share your experience. I am delighted to hear that you had a lovely stay and appreciated your room, our prime location and the helpful service delivered by our Concierge team. I am sorry to hear that we weren't able to accommodate you for breakfast on Mother's day and that the In Room dining service wasn't efficient enough. Please accept our sincerest apologies for missing the marks in these areas and rest assured that your feedback has been shared with the relevant department heads for review. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Excellent Service through the hotel

Customer review rating 4.7/5

Allen T. Business - 18/05/2019 AccorHotels certified review

I don’t write reviews. Maybe one or two per year and only in the extreme food or bad cases. This one is quite good. The personable, intuitive service provided by your staff is world class. Especially highlighted were your bellmen who also served as full service concierge later one evening.

Dear Mr T., Thank you for taking the time to review your recent stay at Fairmont Waterfront! We really appreciate it. I greatly appreciate your high praises of our staff and their excellent service. Thank you for your compliments! I am looking forward to sharing your comments with the team! We hope you are planning another trip to Vancouver and we can be your hotel of choice once again! Sincerely, Ken Flores General Manager

Very comfortable and hospitable

Customer review rating 4.7/5

Rosalinde G. Business - 18/05/2019 AccorHotels certified review

The staff were very welcoming and helped me whenever asked. Shout out to the staff at the front door, who made sure the cab driver that they had hailed for me knew exactly where I was going. My only complaint was that I picked up the wine bottle in my room to see what type of wine it was and I was automatically charged, even though I never opened it. The sensors are too sensitive.

Dear Mrs G., It is delightful to read your comments about your recent stay and high praises for our team. We are very fortunate to have such a great team of colleagues who thrive on providing exceptional service to our guests. I am sorry to hear about the issue you encounter with our room amenities and hope the mistake was efficiently solved by our Front Desk team. Please do not hesitate to contact me directly should you require further assistance. We hope we may be able to serve you again in the future and provide you with an exceptional stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Visit was a mixture of a satisfying experience and some definite misses.

Customer review rating 4.7/5

Eileen Couples - 17/05/2019 AccorHotels certified review

Staff were excellent at providing service. Beautiful hotel very clean. Beds were uncomfortable for two seniors. Breakfast in the gold lounge was good but items were slow if they ran out. Other snacks were just okay. I am surprised to say that the club floor lounge at the Hyatt is better. No special Mother’s Day dessert was a miss for me. Dinner in ARC was marginal steak was so rare it was truly raw.

Dear Mrs D., Thank you for taking the time to review your recent stay on our Fairmont Gold floor. While I am pleased to know that you appreciated the attentive service delivered by our great Fairmont Gold staff as well as the hotel facilities and cleanliness, I am very disappointed to read that we failed to create an exceptional experience overall. Please accept our sincerest apologies for missing the marks in the bed and food areas as well as during your dining experience. Please rest assured that I have shared your constructive comments with the relevant department heads for review and improvement. I sincerely appreciate you sharing your thoughts as this gives us the opportunity to improve where needed. We hope for another chance to serve you in the near future and prove our commitment to excellence. Sincerely, Aurelie Stoeckel Guest Experience Manager

Best Hotel I’ve stayed at in a very long time

Customer review rating 4.7/5

Corrin Couples - 17/05/2019 AccorHotels certified review

The hotel was beautiful, the staff were all extremely attentive and kind, and the service was exceptional. It was my first time staying at a Fairmont property and I can’t wait to stay with them in the future!

Dear Ms W., Thank you for letting us know how much you enjoyed your first Fairmont experience! I am thrilled to hear that our team provided you with an outstanding service and that we delivered a true Fairmont experience to you. We cannot wait to welcome you back in your new home away from home! Sincerely, Ken Flores General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in vancouver