Fairmont Waterfront 4 stars

Customer review rating 4.7/5 7,364 reviews
Fairmont Waterfront
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+ 25 Services
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Room 1

Number of guests
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Hotel extras

  • Prime downtown location

  • Breathtaking views

  • Sustainable philosophy

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • ConciergePaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
  • Bicycles rental
  • Snow Skiing (Nearby)
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Fairmont Waterfront

900 Canada Place Way
V6C 3L5
vancouver
canada

Tel: +16046911991

Fax: (+1)6046911999

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    VANCOUVER INTERNATIONAL AIRPORT At 12km / 7.46 miles

GPS :49.287287, -123.11373

Our accommodations

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior. Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

Fairmont City View King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont City View Double Double

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Deluxe City View Double Double

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Partial Harbor View King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Harbor View King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Harbor View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Hbr Stanley Park King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Hbr Stanley Park 2 Dbl

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Gold City View King

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Gold Harbourview King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont City View Queen

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Deluxe City View King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Deluxe City View Queen

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Terrace King

  • Max. number of persons: 4
  • Area: From 33
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Terrace Double Double

  • Max. number of persons: 4
  • Area: From 33
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Partial Harbor Vw Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Hbr Stanley Park Queen

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Signature Harbor View King Corner

  • Max. number of persons: 2
  • Area: From 43
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Gold City View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Gold Harbor View 2 Dbl

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

West Coast Suite King

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Sea to Sky Suite King

  • Max. number of persons: 2
  • Area: From 93
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Gold Suite

  • Max. number of persons: 6
  • Area: From 65
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Stanley Park Suite King

  • Max. number of persons: 4
  • Area: From 186
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Harbor View Suite

  • Max. number of persons: 8
  • Area: From 72
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Garden Suite

  • Max. number of persons: 6
  • Area: From 102
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

ARC RESTAURANT

Type of cuisine: Regional

Simple, fresh, local and handcrafted. Our waterfront restaurant, ARC, is the perfect West Coast Setting to enjoy urban artisan food. Life is complicated. Good food shouldn't be.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARC BAR

Photo non contractuelle / Strictly non binding

This uniquely curved space offers a sensational bar, which is the vibrant hub for meeting old friends and new. Check out the chalk board for Chef's picks, pair them with local craft beers, world-class wines and cocktails mixed to perfection.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 667

  • Maximum capacity: 788 people

  • Maximum banquet capacity: 472 people

Find out more

Our guest reviews for
Fairmont Waterfront

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

7,364 reviews

Customer review rating 4.7/5

Anonymous Business - 08/10/2019 AccorHotels review

Amazing - very friendly and helpful staff who were dedicated in getting to know us and better help us meet our needs and provide good recommendations!

Dear Mrs T., Thank you very much for your high praises of out staff' outstanding service and we hope to have another opportunity to provide you with an amazing stay! Sincerely, Aurelie Stoeckel Guest Experience Manager

Good

Customer review rating 4.7/5

Anonymous Business - 08/10/2019 AccorHotels review

Service was good, room/hotel was nice. Rated less due to very poor internet.

Dear Mrs G., Thank you for taking the time to review your recent stay at Fairmont Waterfront. While we are pleased to hear that you liked the hotel facilities, the comfort of your room and the attentive service, we are very disappointed to hear about your internet experience. Please rest assured that your concerns have been shared with the relevant department heads for review and improvement. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Better than expected.

Customer review rating 4.7/5

Anonymous Friends - 07/10/2019 AccorHotels review

Room was upgraded to a large corner room. Location was perfect.

Dear Mrs B., Thank you for taking the time to review your recent stay at Fairmont Waterfront, we are glad you enjoyed your room upgrade to a Deluxe Partial Harbor View room - the views are truly stunning! It is also great to know that you thoroughly appreciated our prime location! We hope you will be coming back to Vancouver soon and stay with us once again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Very friendly and helpful staff

Customer review rating 4.7/5

Peter J. Couples - 07/10/2019 AccorHotels review

Very comfortable and relaxing

Dear Mr J., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Grant M. Solo - 06/10/2019 AccorHotels review

Great room, facilities and staff. Location a big plus

Dear Mr M., Thank you for sharing your experience and high praises! We hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager

Business

Customer review rating 4.7/5

Nannette H. Business - 06/10/2019 AccorHotels review

My stay was wonderful! Lovely being only steps away from the sea wall, dining, etc. Staff were exceptional.

Dear Mrs H., What a great pleasure it has been to read your fantastic comments! Thank you for taking the time to share it with us and we hope to have another opportunity to welcome you back. Sincerely, Aurelie Stoeckel Guest Experience Manager

Beautiful hotel. Great restaurants. Very good service.

Customer review rating 4.7/5

Suzanne B. Couples - 05/10/2019 AccorHotels review

Very pleasant stay at terrific location in Vancouver.

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Anonymous Couples - 05/10/2019 AccorHotels review

Eloise was so helpful at our checkin. She was very pleasant and took the time to sort out the mixup that occurred at the time Fairmont rewards program merged with Accor. Thanks so much and a big bouquets to her.

Dear Mr H., Thank you for joining us and taking the time to share your experience and high praises of Eloise's outstanding service! I am looking forward to sharing your accolades with her. We hope to have the pleasure of hosting you again in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Great

Customer review rating 4.7/5

Anonymous Business - 05/10/2019 AccorHotels review

Everything was great except the TV never worked all the time

Dear Mrs G., Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront! Please allow me to express my sincerest apologies for the TV problem you experienced during your stay. I can understand how unpleasant it must have been. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and we greatly appreciate that you shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Excellent Service, Great Location, Nice Room

Customer review rating 4.7/5

W.so Couples - 05/10/2019 AccorHotels review

Enjoyed my stay. Will return.

Dear Mrs C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

As always consistently excellent !

Customer review rating 4.7/5

Christopher B. Business - 05/10/2019 AccorHotels review

Great location, great property, but most of all fantastic staff in all departments, = very happy guests.

Dear Mr B., Thank you very much for this wonderful review and high prasies! We look forward to your return! Sincerely, Aurelie Stoeckel Guest Experience Manager
Customer review rating 4.7/5

Mike T. Couples - 05/10/2019 AccorHotels review

Our celebration champagne package war late, then cancelled an then... showed up the NEXT day as we were checking out :/ Disappointing, frustrating, and awkward

Really enjoyed the Gold Level.

Customer review rating 4.7/5

Ian M. Couples - 04/10/2019 AccorHotels review

This is a well situated hotel close to the main harbour amenities. A very busy and somewhat unwelcoming reception area greets guests as they arrive at the hotel. This was a stark contrast to peace and tranquillity afforded by the “Gold floors” which provide guests with a shared lounge which offer food and drinks throughout the day. Great views over the harbour and great staff who are always willing to help.

Dear Mr M., Thank you for taking the time to share your honest and constructive feedback. We are delighted you enjoyed the exclusive experience of staying on our Fairmont Gold floor as well as our breathtaking harbor and mountains views! It was also great to read your comments about the helpful and warm service delivered by our dedicated Gold Team. Thank you for your high praises. We hope to have the pleasure of hosting you again in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Excellent

Customer review rating 4.7/5

Anonymous Business - 04/10/2019 AccorHotels review

Very comfortable room, very helpful staff.

Dear Mrs S., Thank you for taking the time to share your review, it is great to know that you had a great stay. I noticed that you rated our “Le Club AccorHotels” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. We hope to have the pleasure of hosting you again in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager

Made the right choice

Customer review rating 4.7/5

Antoinette Families - 04/10/2019 AccorHotels review

We had a great stay last week at the Fairmont Waterfront. Our room and our view were perfect and the concierge made a great recommendation for dinner. We stayed at this property because it was across the street from the pier where we had to be for our cruise.

Dear Mrs B., Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront! It is great to know that you had a fantastic pre-cruise experience and loved your room its fantastic views as well as the attentive service! We hope you are planning another trip to Vancouver and we can be your hotel of choice once again! Sincerely, Aurelie Stoeckel Guest Experience Manager

Room was significantly downgraded first night but customer service staff delivered satisfactory service recovery.

Customer review rating 4.7/5

Wendy O. O. B. O. G. L. N. Business - 04/10/2019 AccorHotels review

Room was significantly downgraded the first night to a parlor room which didn't even have a bed, which was not what was booked. I was offered a food & beverage voucher of $200 as compensation but there is no way I would eat/drink that amount in my short stay so it was not of value. I asked for my parking to be comped instead which was done, and following my stay the individual who booked the room for me contacted customer service and the charge for the first night's stay was refunded which my organization felt was fair.

Dear Leah N., Thank you for taking the time to tell us about your experience at the Fairmont Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would want to extend complimentary upgrade on your future stay, please email me directly at ka… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, KATHLEEN CEZAR Guest Relations Manager Fairmont Waterfront 900 Canada Place Way Vancouver, British Columbia Canada V6C 3L5 T + 1 … 1836 F + 1 … 1999 wf… fairmont.com/waterfront-vancouver

helpful friendly staff; comfortable stay

Customer review rating 4.7/5

Frank P. Friends - 04/10/2019 AccorHotels review

enjoyed it; no problems, liked the breakfast buffet

Dear Frank & Barbara, Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelie Stoeckel Guest Experience Manager

Relaxing stay in Vancouver

Customer review rating 4.7/5

J S. Business - 04/10/2019 AccorHotels review

Our stay was lovely. From the excellent front desk and bellmen staff to the lovely bar/restaurant to the perfect location, we could not have been more pleased with our stay at the hotel.

Dear Mrs S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurelie Stoeckel Guest Experience Manager

Top hotel and well worth the price

Customer review rating 4.7/5

Susan R. Families - 04/10/2019 AccorHotels review

Maybe our fifth or sixth visit and as always it met our high expectations and beyond

Dear Mr R., Thank you for your kind words and for continuing to choose Fairmont Waterfront when you visit Vancouver. It is very gratifying to know that we are your hotel of choice! We are thrilled to read that we are meeting and exceeding your high expectations, thank you for the high praises! We look forward to welcome you back in your home away from home! Sincerely, Aurelie Stoeckel Guest Experience Manager

Wonderful

Customer review rating 4.7/5

Anonymous Friends - 04/10/2019 AccorHotels review

Everything was top notch from the room, guest service and food!

Dear Mrs M., Thank you for your high praises and we to have the pleasure of hosting you again in the near future. Sincerely, Aurelie Stoeckel Guest Experience Manager
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