Hotel - Fairmont Waterfront
Fairmont Hotel Fairmont Hotel

Fairmont Waterfront

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4.7/5 3,240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  CAD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Ping Pong  (Nearby)
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 18 meeting room(s)
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Hotel location

Our rooms

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior.Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

  • 489 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 3,240 reviews

Our guest reviews for Fairmont Waterfront

100% genuine reviews from our guests

Find out more
AccorHotels certified review
O. D. Business - 11/01/2018
« My stay at the Fairmont Waterfront exceeds expectations. »

Everyone was friendly particularly the front reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for providing feedback on your recent Fairmont Waterfront experience. Your comments are very much appreciated as they, without exception, help us to both recognize great service and ensure we continue to improve. If you have not had a chance to share your experience online please consider using this link <a href=&quot;https://www.tripadvisor.ca/UserReviewEdit-g154943-d182554-Fairmont_Waterfront-Vancouver_British_Columbia.html&quot;>TripAdvisor</a>. We hope to have the opportunity to welcome you back soon! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
B. Friends - 11/01/2018
« Outstanding attention and care by staff. »

Our housekeeper, Maria, was congenial and efficient. We enjoyed chatting with her. Veronica, one of our concierge, was extremely helpful clarifying and adjusting dinner reservations. Misinformation on New Years Eve prevented us from getting back to the hotel after dinner until 2 a.m. When they learned this, hotel staff were very apologetic.

AccorHotels certified review
Tony L. Families - 11/01/2018
« Not Satisfied, expected to be better »

Valet Service was good, checking into the room was fast. Room cleanliness was good. TV remote not working, need to wait for house keeper to check and wait for maintenance person to reset TV. Food at ARC restaurant did not meet my expectations, the chowder was so salty that I only ate two spoons, my son ordered a medium rare beef tenderloin but came to table as well done, he ended up turning it back but waited for another 30 mins. At the meantime, we finished our meals and he was still waiting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Waterfront. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my apologies. Please rest assured that we have taken the appropriate measures to address the problem with our service and culinary team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Roman Vondal ARC General Manager Fairmont Waterfront

AccorHotels certified review
Anonymous Couples - 11/01/2018
« Ms »

Did not find the gold class worth the ,ones compared with the Vancouver halte. Fairmont we usually stay at uptown. Coffee machine horrible. Time limit on food and limited seating in gold class lounge. Room nothing to write home about for the cost. Wouldn’t stay again unless someone else pays for it, not worth it. Maybe more people with more money would be willing to pay the outrageous prices. Too busy and lifts slow. Cheers Andrea P.

AccorHotels certified review
Paul Business - 10/01/2018
« Exceptional »

I stay at many Premium hotels for work. I keep coming back to Fairmont for the intention and detailed service. Remembering my name and pronouncing it correctly, having my room keys at the door when I pull up, and responding quickly and with delight to my sometimes silly requests. Details like having a bellman to help with bags and valet my car, even at 1 in the morning. I recommend Fairmont to all of my colleagues, and i recommend to anyone reading this review. But fair warning. Fairmont with change your expectation at the level of service for this class of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for completing a survey following your recent stay and continued support of Fairmont Waterfront. Your feedback is very much appreciated as it helps us to both recognize great service, and ensure we continue to improve. We look forward to your next visit! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Joanne C. Couples - 10/01/2018
« Restful getaway »

it was just what we needed - between the holildays and the emergency hospital visit for both our fathers - we needed to disconnect for 1 night and you did it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Anonymous Families - 09/01/2018
« Great, short stay in Vancouver at the Waterfront »

As anticipated. Great service, great location and brilliant staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your upcoming visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Diana Friends - 09/01/2018
« great »

It was great. we were there for new years but was not impressed with the party. packed us in like sardines and there was nowhere to sit or put your drink down. the hotel was nice though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you for completing a survey following your recent stay at Fairmont Waterfront. Your feedback is very much appreciated as it helps us to both recognize great service, and ensure we continue to improve. Though the New Year’s Eve party was held by a third party, we are truly sorry that this did not meet your expectations, and our standards. I will be sharing your valuable feedback with the event promoter and leaders concerned, so this can be reviewed carefully and addressed. We hope to have the opportunity to welcome you back and better serve you in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Anonymous Business - 09/01/2018
« Great hotel with excellent staff »

I doubt there is a Fairmont that is run better than this one. Hats off to the manager. Service level is outstanding. Everybody working at the hotel is happy and keen to do their best. High attention to detail and all the little things that make a hotel stay great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your wonderful feedback on your recent stay at Fairmont Waterfront. I am very pleased to know that your experiences with all of my colleagues were so exceptional. We are very fortunate to have such a dedicated and engaged team, and I will be honoured to share your feedback with all of them. We do hope to have the pleasure of welcoming you back in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Cheryl Couples - 09/01/2018

Our stay at the Hotel was good. The &quot;Gala&quot; was a joke. No food, no champagne toast, no pictures sent to my email. I will not be coming back for any events at any Fairmont. New Years Eve was 2018 was not what it should have been.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Thank you for completing a survey following your recent stay at Fairmont Waterfront. Your feedback is very much appreciated as it helps us to both recognize great service, and ensure we continue to improve. Though the New Year’s Eve party was held by a third party, we are truly sorry that this did not meet your expectations, and our standards. I will be sharing your valuable feedback with the event promoter and leaders concerned, so this can be reviewed carefully and addressed. We hope to have the opportunity to welcome you back and provide you with a truly memorable experience in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Anonymous Families - 08/01/2018
« A nice weekend away from home. »

We live in North Vancouver but stayed there for a night away and to do some things in the city. It was a nice evening that my family really enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. D., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Hailey A. Friends - 08/01/2018
« Beautiful hotel »

The Fairmont Waterfront will be the only place I stay in Vancouver from now on out. The breakfast buffet was devine, the heated outdoor pool is a gorgeous setting over the city, and the overall location is a must see if you want to experience the heart of Vancouver’s downtown while overlooking the ocean and mountains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
C C. Families - 08/01/2018
« Anne from gold lounge made our experience more pleasant. »

Stayed in a corner room on 9th floor gold lounge. Have to mention Anne whom i think was the most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. I will make sure Anna is recognized for her outstanding service. I’m sure she will be thrilled to know her efforts were so appreciated. Once again, thank you for your kind words. We cannot wait to welcome you back! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Navjot K. Couples - 08/01/2018
« Great »

It was great! We ordered room service 3 times and it was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. k., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Paul M. Families - 08/01/2018
« Not the usual experience »

At check in I was greeted by a surly and unpleasant woman. I asked for an upgraded room with a view and was offered only a paid option, which I took. I asked if my elder two sons also staying in the hotel but not on our floor could join us for a coffee and was told no guests allowed, which surprised me as this has never been an issue before in the various Fairmont hotels I stay at - often I may have a client meeting as this can be quiet spot to discuss business at off hours. I did not feel welcome after that. I asked for a car to be arranged for the next day to the airport and was offered little assistance other than to be told there are plenty of taxi's.

AccorHotels certified review
Breanne Families - 08/01/2018
« Wowed us yet again! »

Overall very positive! The rooms were lovely and the front desk was very helpful in getting us adjoining rooms with our friends. The only negative thing was that we had to go to another floor for ice; each time we tried, the ice machine barely produced anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you so much for taking the time to complete a survey following your recent stay at Fairmont Waterfront. We are grateful for your feedback, as it is through comments such as yours that we are able to recognize great service, and continually improve future guest experiences. We cannot wait to welcome you back! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Hu… Couples - 08/01/2018
« Could have been better »

The hotel was amazing , the &quot;heated&quot; pool was slightly warmer than the outside temp. Also the online website says pool is 24/7 but closes at 10. The roomservics is poor due to the long times they take to get to the room. The staff us supper nice so no compaints about that 10/10 with the say you guys teat customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for choosing to stay with us at Fairmont Waterfront, and taking the time to relay your feedback to us regarding your visit. I have personally shared your feedback about the temperature of the pool water, wrong information about the pool operating hours, and the speed of service of in-room dining, with the concerned leaders, to ensure these are immediately investigated and addressed. We hope to welcome you back and better serve you in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Roberta N. Families - 08/01/2018
« Perfect Vancouver Stay »

The experience was wonderful - friendly front desk agents, helpful valet, quick room service and an amazing view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss N., We very much appreciate your comments regarding your stay at the Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
John K. H. Couples - 08/01/2018

Great location, however the room 2208 is looking tired. Bathroom countertop damaged and worn looking. Room cleanlyness good. Overall a nice experience. Thanks to valet, needed something out of our car and they were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you so much for taking the time to complete a survey following your recent stay at Fairmont Waterfront. We are grateful for your feedback, as it is through comments such as yours that we are continually able to improve future guest experiences. I have shared your comments about the condition of your room with our Director of Facilities, so this can be looked into. We hope you will present us the opportunity to welcome you back in the near future, and provide you with a truly memorable experience. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Anonymous Couples - 08/01/2018
« Mixed Experience »

Hotel was great. Location was fantastic. Room was in terrible spot next to elevators where the noise was terrible throughout the night.

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