Hotel - Fairmont Waterfront
Fairmont Hotel Fairmont Hotel

Fairmont Waterfront

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4.7/5 4,142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  CAD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Ping Pong  (Nearby)
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 18 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior.Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

  • 489 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,142 reviews

Our guest reviews for Fairmont Waterfront

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Sam Business - 19/05/2018

It was wonderful! The gym was well equipped. The room was lovely.

AccorHotels certified review
Sean G. Business - 18/05/2018
« Attentive, Anticipatory, »

Much appreciation to the Gold Floor staff of May 13 and 14. I had one foot in a cast. I was on crutches and was less mobile than usual. Both lounge and housekeeping staff were extra helpful and clear that they were going to help me make the most of my stay. They anticipated my needs and made sure I could get my work done, without me constantly struggling with my own mobility. Thanks again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you so much for taking the time to complete a survey following you recent stay at Fairmont Waterfront. I am thrilled to read what exceptional service our teams, most notably on Fairmont Gold, provided during your stay. I have shared your kind words with them so they know how truly memorable your stay was. We are indeed very fortunate to have such a great team of people who thrive on providing personal care and attention to our guests. Thank you again for sharing your wonderful feedback, and we hope to welcome you back soon! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Rick K. Business - 18/05/2018
« It was wonderful; rooms, location, restaurant, all superb. »

CIM tradeshow; convenient, excellent room, fine restaurant, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Marina R. Families - 18/05/2018
« Mostly enjoyable »

The view was exactly what we were hoping for as we were treating my husband's mother to a night of luxury and a concert.(The Eagles) The room was beautiful with the slight exception of Doritos under the bed. The gentleman at the front desk was very kind and apologetic and offered us breakfast on the house. We definitely appreciated the effort to make us happy. We brought our cat with us and he absolutely loved the room and the view as well. He's diabetic so he comes with me everywhere. Fortunately he loves an adventure. All in all it was a lovely stay. I have always enjoyed Fairmont beds, pillows and bedding . They are by far the best!! The only thing that my mother-in-law had an issue with was when we ordered dinner in the hotel restaurant, the plate of food was so small that she was still hungry when we left... she's 84 and eats like a bird. She and I had the halibut dinner. I have to admit, I had an issue with it as well. I don't think either one of consider kale a vegetable. Just our personal taste I suppose. She made us promise never to take her there for dinner again. Also I guess since you're asking, the bathtub is way too small. Here is this fantastic room with a tiny tub. I have the same tub at home and was hoping for a decent soak. Oh yeah, I almost forgot... an alarm went off for about 20 minutes which was most unpleasant. Despite these issues, I will definitely stay there again. The staff are extremely polite and really seem to care about the guests. Thank you very much.

AccorHotels certified review
Wayne Families - 17/05/2018

Location, room view, good rate for Albertans.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Johanne D. Business - 17/05/2018
« The staff were all very attentive to guests »

I enjoyed the complimentary bicycles and actually used it once around Stanley Park. There was a power outage(planned) during my stay and they notified all guests and left flashlights in the roome. Also the notice said to contact desk if there were medical devices that needed electricity. Having a CPAP machine it was very reassuring to me that they provided extension cords that went to emergency power.

AccorHotels certified review
Norm Couples - 17/05/2018
« Another great stay at the Waterfront! »

Our recent visit to Vancouver and the Fairmont Hotel Waterfront was blessed with great weather, venue, views, service and comfort. We've stayed here several times before and it doesn't disappoint. The location is hard to beat, right down across the street from the water, on the edge of a vibrant downtown, walking distance to sights, shopping and dining. The hotel itself is welcoming, friendly and fresh feeling. As you walk though the double doors, you notice the bustling guests and staff, as well as several white BMW bikes that you should take a spin on in this cycle friendly downtown. The lobby is spacious and I especially enjoyed the different fruit/veggie infused waters complimentary to guests (had a Maui feel it). The check in was efficient and our room was well prepared (very fortunate to get a suite with a Stanley Park and water view). The rooms have been nicely refreshed since our last stay and showed clean carpets, contemporary tile, nice furniture and well appointed bathroom (like the unscented wash products). The beds were soft, but comfy enough and the pillows were nice (the Westin is still the best in beds). Wifi was ok, but always seems to be a bit flaky or slow at any of the Fairmonts I stay at. The evening turn down service was a nice touch...almost expected a chocolate and folded towel, as they do on cruise ships. We didn't stop in at the lounge/restaurant ARC, this time. We had excellent drinks at the nearby Fairmont Pacific Rim's The Botanist instead...highly recommend doing this. An assortment of restaurants are mere minutes walk nearby. We look forward to future visits to the Waterfront.

AccorHotels certified review
Anonymous Business - 17/05/2018
« Great and Friendly Staff and excellent accommodations »

Always enjoy staying at the Waterfront .Great and friendly staff . Had a fantastic suite with a beautiful view .

AccorHotels certified review
Anonymous Families - 16/05/2018

The stay was great, as usual. My only comment would be that the person I dealt with on the phone when booking the reservation repeated the booking details a ridiculous number of times, and then the reservation was incorrect when I received the confirmation email. I think she might have been new, I was able to correct it easily just by sending an email (she booked 2 nights for 1 person instead of 1 night for 2 people). It wasn't a big deal at all.

AccorHotels certified review
Anonymous Business - 16/05/2018
« Pleasant »

I am familiar with the hotel. So it feels almost like home.

AccorHotels certified review
Paul T. Business - 16/05/2018
« Good experience. »

Satisfied with stay. The only complaint was poor wifi. Was unable to use to remotely connect to workplace wchich in turn prevented me from doing work during the stay. This needs to be addressed as I expect a hotel of this caliber to not have this issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. T., Thank you very much for taking the time to complete a survey following your recent stay at Fairmont Waterfront. It is very concerning to read that your experience fell short of expectations. I sincerely apologize for your disappointment with the poor wifi connection. Please be assured that your feedback has been shared with our IT Manager to ensure this is investigated. We are grateful for your feedback, as it is through comments such as yours that we are continually able to improve guest experiences. Thank you once again for bringing this to our attention and we do hope you will give us another chance to welcome you back so we can provide you with a seamless, and truly memorable stay. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Nancy Solo - 16/05/2018
« Excellent Hotel »

I have stayed in a Fairmont all across Canada and have enjoyed each and every stay. Very accommodating and friendly people.

AccorHotels certified review
Samantha H. Couples - 16/05/2018
« Awesome! »

This was our belated celebrations weekend for my partner and I. Not only we received a complimentary upgrade for our room, we also received a surprise in our room when we came back from our workout. Everyone in the hotel took care of us wherever we went - front desk, bell desk, bike desk, concierge, health club.....we felt so spoiled! Thank you Fairmont! You guys never cease to amaze me (and now my partner too).

AccorHotels certified review
Dave Couples - 16/05/2018
« Eagles Concert »

Gold Floor experience was Superb Staff were excellent Food variety and quality was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to complete a survey following your recent stay at Fairmont Waterfront. I am thrilled to read what exceptional service our teams, most notably on Fairmont Gold, provided during your stay. I have shared your kind words with them so they know how truly memorable your stay was. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Ian R. M. Families - 16/05/2018
« very enjoyable stay with excellent ameneties and service »

easy check in , very comfortable clean room lovely pool & gymn with modern equipment.

AccorHotels certified review
Anonymous Business - 16/05/2018
« Wonderful. »

Great location. Friendly staff. Nice room. Conference room was a little crowded - less chairs per table would be nice. Wifi in the conference room should be standard now days....

AccorHotels certified review
Lisa S. Couples - 16/05/2018
« Beautiful hotel, with a beautiful view! »

This is the perfect hotel to stay at after a cruise to enjoy a few extra days in Vancouver. The hotel is clean, spacious, and a beautiful view!!! We enjoyed a lovely dinner and drinks at their restaurant/bar with live music. I highly recommend Fairmont.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your recommendation and wonderful comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

AccorHotels certified review
Mike Couples - 16/05/2018
« Beautiful hotel, great location »

Beautiful hotel with a great location! The only issue I have is the Sunday brunch is way over priced for the selection you get.

AccorHotels certified review
Cody Families - 16/05/2018
« Disappointing experience »

We were very excited about staying at your hotel. Our experience quickly went downhill upon arrival at the hotel. When we were checking in to the hotel, your guest service agent told us our room was being upgraded to a premium harbour view room. This was very exciting to both myself and my wife as we were hoping to have a room with a nice view. Upon entering our room and opening the blinds, we discovered that we did not have a view of the harbour at all. When we called the front desk to ask what was going on and why they mislead us when we checked in, we were informed that they made a mistake and we would have to pay an additional amount if we wanted to have a harbour view room. This made my wife and I really angry and disappointed. We both agreed that wanted to have a harbour view room, we agreed to pay the additional $50.00. I am still not sure how a mistake was made regarding our apparent room upgrade and why your agents lied to us and mislead us about our room. This made for a bad start to our stay at your hotel and made it difficult for us to enjoy our stay as this left a bad taste for our entire stay. Your agents did provide us with a bottle of wine and some cheese to apologize for their error, but this did little to change the way we were feeling following the disappointment we felt following check in. Given our experience, I am doubtful that we would stay at your hotel ever again and will be telling our friends and family about our experience. Again, I am not sure how or why a mistake was made regarding our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina B., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Waterfront. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrence. I can understand your disappointment based on the information you were provided by one of our training team members. I would like to provide you a refund for the upgrade charges, as this is not what you were led to expect upon arrival. The amount of $176.25 has been credit back to your Visa. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Kendall Kendall Clancy Director, Front Office Fairmont Waterfront 900 Canada Place Way Vancouver, British Columbia Canada V6C 3L5 T + 1 … 1835 F + 1 … 1999 ke… fairmont.com/waterfront-vancouver

AccorHotels certified review
Jonathon D. Couples - 16/05/2018
« Impressed »

Due to an error on my part, my wife and I found ourselves in Vancouver,BC on May12th without a hotel reservation. The Fairmont Waterfront was able to meet our needs, and we were in a room within 10 minutes of walking in the door.

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