Hotel - Fairmont Waterfront
Fairmont Hotel Fairmont Hotel

Fairmont Waterfront

4.7/5 4,581 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 530.00 CAD Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Ping Pong  (Nearby)
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 18 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

All rooms include: 24 hour In Room Dining, flat screen TVs, Wi-Fi Internet access, pillow top beds, in room safes, Le Labo bath amenities, terry cloth bathrobes, stocked mini-bar, windows that open to the exterior.Air-conditioning with individual climate control, express video checkout, in room movies, two phones with voice-mail, coffee and tea maker - selection of teas, hair dryer, iron - ironing board, alarm clock-radio, recycling boxes.

  • 489 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 4,581 reviews

Our guest reviews for Fairmont Waterfront

100% genuine reviews from our guests

Find out more
Katty Couples - 14/08/2018 AccorHotels certified review
« Magnificent »

Beautiful hotel. Amazing staff. Best experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Peter R. Friends - 14/08/2018 AccorHotels certified review
« First Class »

Great view, very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you so much for taking the time to complete a survey following your recent stay at Fairmont Waterfront. We are grateful for your feedback, as it is through comments such as yours that we are continually able to improve future guest experiences. We hope you will present us the opportunity to welcome you back in the near future, so we can provide you with a seamless and truly memorable stay! Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Nic Families - 14/08/2018 AccorHotels certified review
« great room, 1 bad experience »

All was clean and in good condition, the terrace was beautiful. Biggest downside with the room is that there was no mini fridge space. This has become a disadvantage to staying at a Fairmont. There was however an incident where I was away at work, my mother was in the shower, and my daughter listening to music on the bed. A maintenance man entered the room without their knowledge. As soon as he realized there were people in the room he apologized and left, but it was a discomforting experience. Note, I had settled the bill early that morning before going to work, however we had requested a late check out.

Phil L. Business - 13/08/2018 AccorHotels certified review
« Good service; friendly staff »

Room was very comfortable and clean. Front desk and concierge were very friendly and helpful. Needed help repairing a personal item and someone came quickly to help. Also needed a refrigerator to keep food for the plane trip home and that was also brought quickly to my room. Overall excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Anonymous Business - 13/08/2018 AccorHotels certified review
« Everyone--from the doormen to the restaurant workers, from the cleaning staff to the professionals at the front desk, from the bell hops to the concierge desk--was helpful and extremely pleasant. »

We stayed five nights. It was a very pleasant experience and the accommodations were clean and sufficient in all ways.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. C., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

J.l. Families - 13/08/2018 AccorHotels certified review
« It was ok »

I called the day prior to check-in to book a second room and was told I would have a signature room overlooking Stanley Park and the view would take my breath away. That did not happen. During check-in I was checked into a "great room overlooking Stanley Park on a special floor" and given a key and told I was all set only to be told "no, actually I can't give you this room" multiple times. Literally, the whole process, with lots of extended wait-time for my party, happened multiple times. Forty minutes later I was literally just like give me a bed so I can get on with my day and stop standing here in the lobby, this is ridiculous. Lastly, there was no hot water in my room when I went to shower. I would describe the temperature as "not quite luke-warm". The next day I went to rinse off in the gym showers after a workout and the whole shower head contraption went tumbling down on my head. Luckily, I managed to duck and it fell on my shoulder instead of my head. Not the experience I was expecting given the hotel is advertised as "five star." Would not stay here again.

Anonymous Business - 13/08/2018 AccorHotels certified review
« Wonderful »

Completely satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Pat R. Couples - 12/08/2018 AccorHotels certified review
« Comfortable and Location »

We enjoyed the hotel, but were surprised with the homeless problem in Vancouver.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Kim G. Couples - 12/08/2018 AccorHotels certified review
« Great if if you are cruising »

The Fairmont Waterfront was in a fantastic location directly across from the cruise ship terminal and hop on hop off bus at Canada Place. Also an easy walk into the shopping heart of Vancouver. The staff are absolutely fabulous and we had a fantastic room with a large picture window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Denise Business - 11/08/2018 AccorHotels certified review
« Beautiful hotel with outstanding customer service. »

I was very happy with my stay at the Fairmont Waterfront a couple of weeks ago. I don't typically pay as much as I did for hotel accommodations but I wanted to be near the French Consulate to accompany my daughter for a student visa. The location is very convenient to the waterfront, restaurants, entertainment and shopping. All staff were very friendly, helpful and professional. Everyone was wonderful to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for the noise disturbance, and thank you for sharing your experience. We ensure all our guests adhere to our quiet enjoyment policy as our guests’ comfort is very important to us. We hope your next stay will be seamless and truly memorable. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Jm Families - 11/08/2018 AccorHotels certified review
« Great Hotel.... »

Fairmont is always great. We stayed here the night before an Alaskan Cruise. As always - Fairmont service is fantastic. As a Fairmont/Alcor status member - disappointed that we were charged for a "harbor view room".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for taking the time to share your comments regarding your stay at Fairmont Waterfront. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I am very sorry for the less than excellent stay and please be assured that the issues you have raised will be addressed appropriately. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Katherine H. Business - 11/08/2018 AccorHotels certified review
« Professor of Mathematics and Statistics »

I was VERY pleased with my stay. The staff were very helpful and my room was comfortable and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Ali Business - 11/08/2018 AccorHotels certified review
« Great location for Convention Center attendees, but hotel needs improvement »

My main complaint is about an incident on our first evening at the hotel. However, cleanliness, service, and the hotel room were also less than satisfying. My wife and I had 2 guests over in our room on the first night of our arrival and we were all chatting. At around 9:45pm on Saturday July 28th, about 15 minutes before fireworks start (!) a hotel staff (I assume some sort of security staff) shows up at our door and we an unfriendly attitude threatens that if we don't keep it down out guests will have to leave. Management needs to train the staff to be friendly with hotel guests, and maybe call the room first. My wife and I travel a lot and all around the word. By far this was the most unpleasant experience we've had. If it wasn't because of the conference rate we had and the accommodations that were made through my employer (this was a business trip), we would have just found another hotel. I still cannot fathom the fact that we were told to keep it down 15 minutes before fireworks, in a hotel room two doors from a loud (and clunky) elevator area. I have informed my employer about the unprofessional treatment we received. Cleaning services were also hit or miss. We stayed for 6 days and only on the last two days our room was cleaned before 3pm (we left the room early in the morning and came back around 3 or after). We had to call and ask for cleaning services.

Bonnie P. Couples - 11/08/2018 AccorHotels certified review
« Great hotel, great location »

We really enjoyed it Great location, nice room and enjoyed the pool area too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for completing a survey following your recent stay at Fairmont Waterfront. Your feedback is very much appreciated as it helps us to both recognize great service, and ensure we continue to improve. We hope to have the opportunity to serve you again in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Jackie S. Families - 11/08/2018 AccorHotels certified review
« Elegant, Friendly, Perfect1 »

WE were warmly welcomed into a beautiful atmosphere-- the lobby, lounges, outdoor eating areas, restaurants and rooms are all wonderful! The concierge staff is terrific and very helpful! We really felt like we were at a 5 star hotel! There is absolutely nothing I would change. Perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words and compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Anonymous Families - 11/08/2018 AccorHotels certified review
« Nice! »

Enjoyable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for completing a survey following your recent stay at Fairmont Waterfront. Your feedback is very much appreciated as it helps us to both recognize great service, and ensure we continue to improve. We hope to have the opportunity to serve you again in the near future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Anonymous Business - 11/08/2018 AccorHotels certified review
« Great in every way. »

Gave us a free upgrade with a breathtaking view of the water. Enjoyed our stay in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. M., Thank you for choosing Fairmont Waterfront and sharing your wonderful feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

John A. C. M. Business - 10/08/2018 AccorHotels certified review
« room experience »

I like your hotel, clean, staff was excellent I have one major complaint however, and that was that despite reserving and paying for my room over 4 months in advance, when I arrived (and it was not at a late hour), I was assigned to floor #4. Floor #4 is close to the street, I must have heard every car start, every diesel go by, people shouting, vibrations.....you get the idea. You have many floors above and I realize these floors accomodate different room styles/sizes/costs. Why can't I get one higher? When I checked in, I realized it was a low floor. The clerk told me he could not change it and furthermore would not change it... For that reason alone, I will not be staying at your facility again, nor will I recommend it. Could not get one decent night's sleep. John C., M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. C., Thank you for taking the time to tell us about your experience at the Fairmont Waterfront. I am sorry that we were not able to meet your expectations to be allocated a room on a higher floor. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on if you wish to discuss this matter in further details. Kind Regards, Kendall Kendall Clancy Director, Front Office Fairmont Waterfront 900 Canada Place Way Vancouver, British Columbia Canada V6C 3L5 T + 1 … 1835 F + 1 … 1999 ke… fairmont.com/waterfront-vancouver

Dongjun C. Business - 10/08/2018 AccorHotels certified review
« Great »

Nice location, which is close from the Convention Center. Employees were really kind and helpful during my stay. I will certainly stay here again if there is a chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your recent stay at Fairmont Waterfront. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

Anonymous Friends - 09/08/2018 AccorHotels certified review

Expected coffee in lobby and more accurate info from concierge service. Food took long to be delivered to table. Nice access to port and seawalk area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you so much for taking the time to complete a survey following your recent stay at Fairmont Waterfront. We are grateful for your feedback, as it is through comments such as yours that we are continually able to improve future guest experiences. We hope you will present us the opportunity to welcome you back and better serve you in the future. Sincerely, Grace Camacho Executive Assistant Fairmont Waterfront 900 Canada Place Way Vancouver, BC Canada V6C 3L5 T + 1 … 1801 F + 1 … 1999 gr… fairmont.com/waterfront-vancouver Think before you print. Help us reduce our environmental impact.

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