Hotel - Fairmont Heritage Place - Franz Klammer Lodge
Fairmont Hotel Fairmont Hotel

Fairmont Heritage Place - Franz Klammer Lodge

4.8/5 865 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Parking - Valet On Request
    • Well-lit parking
  • Accessible bathroom
  • pets allowed 20  USD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court
  • Snow Skiing

Catering

  • 2 bar(s)

Business services

  • 1 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

The Fairmont Heritage Place Franz Klammer Lodge features two and three bedroom luxury residences which include a living and dining room area with a natural gas stone fireplace.A fully equipped kitchen, master baths with jetted spa tubs and a private balcony. Daily housekeeping is included.

  • 63 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 865 reviews

Our guest reviews for Fairmont Heritage Place - Franz Klammer Lodge

100% genuine reviews from our guests

Find out more
Ken D. Families - 09/12/2018 AccorHotels certified review
« The lodge is very restful and the staff doing everything within their power to take care of their guests! »

We appreciated the time we had in the lodge. Everyone of the staff love their jobs and do their utmost to please the guests and make our stay the best it could be. Our room was filled with everything we could possibly need plus many conveniences to comfort us in our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you so much for taking the time to complete our post departure survey. It's always a pleasure to receive such positive feedback. We are so glad you enjoyed your visit and hope to have the opportunity to welcome you back again in the very near future. Sincerely, Lynn Kiklevich General Manager

Rachel W. Families - 03/12/2018 AccorHotels certified review
« Perfect Visit »

From pickup at Montrose Airport to sadly dropping us back there again, our stay with the Franz Klammer was perfect. Our residence was beautiful, with vaulted ceilings and large bedrooms, perfectly equipped for all of the Thanksgiving cooking we needed to do. The staff was friendly, professional and helpful at every turn, although guests rarely need to ask for anything because the Klammer has already thought of everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Thank you so much for sharing your experience with us. We are so glad that you enjoyed your visit and wish you the merriest of holiday seasons. Sincerely, Lynn Kiklevich

Julia Couples - 03/12/2018 AccorHotels certified review
« Always wonderful »

Our stay was wonderful. Every staff member was accommodating, helpful and always had a smile.

Anonymous Couples - 29/11/2018 AccorHotels certified review
« Mountain Getaway »

What a great getaway. From Rich who greeted us at the airport and drove us through scenic Colorado also took our bags up to the room all so seemlessly. Katie at concierge is so sweet and provided us great recommendations around town. The ski valet guys were just so fun, not to mention the delicious hot chocolate available there. The rooms are spacious and cozy the kitchen was simply perfect. The hotel is right in the midst of it all from skiing to the gondola ride to downtown Telluride. Thanks FKL for such a memorable experience! See you next season.

Kathy G. Families - 28/11/2018 AccorHotels certified review
« Transportation Staff and Service »

I just want to let you know how much we appreciate the service that we receive from the staff in transportation/reception. We ALWAYS show up to the Franz with our car "packed to the gills" yet your staff greets and assists us with kindness, enthusiasm, and with helpful assistance to move us in comfortably. During this recent trip, I came back one day (with even more groceries) I was again met with friendly, immediate service to help me get my packages to my room. Nicklaus even agreed to sing Happy Birthday to my husband when we got to the room! Talk about FULL service?! Thank you transportation staff for your exceptional attitudes!

Lillian Families - 28/11/2018 AccorHotels certified review
« Owner »

Great

Gordon Families - 28/11/2018 AccorHotels certified review
« Had a wonderful time. »

The staff was terrific, very nice, polite and friendly.

The T. Friends - 28/11/2018 AccorHotels certified review
« Overwhelming! »

Not only were the accommodations beautiful, clean and frankly, overwhelming - the staff were all gracious and pleasant and went out of their way to help and quickly resolve any issues that arose.

Blair J. Couples - 26/10/2018 AccorHotels certified review
« Beautiful property and amazing service »

Every staff member was incredibly welcoming and helpful during our stay. The property was beautiful and so very cozy this time of year. Thank you to Mike and Chris for the drive to and from the airport!

Lori Families - 26/10/2018 AccorHotels certified review
« A wonderful place to stay »

We absolutely loved staying at your hotel. The accommodations were beautiful, spacious, and well appointed; but the staff is really what made the stay. The staff that we encountered during our stay were just amazing and so helpful. The location made it easy to access the local restaurants, shops, gondola, and trails. We look forward to coming back soon! If I had to make a few suggestions, I would say that the bathroom grout could use a good scrub as well as the shower head. I'm also unclear why we would be charged the same fees during the offseason for services that weren't available for the majority of time that we are in residence.

Beryl J. Couples - 22/10/2018 AccorHotels certified review
« As FKL owners, it is always a delight to be staying at the lodge amidst sumptuous surroundings interior & exterior. »

Congenial arrival by shuttle service from Montrose. Greeted by our storage containers which are kindly placed in our attractive and well-kept unit. Friendly faces at the Concierge desk. Excellent spa services, yoga and a facial this time.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Beryl! So glad you enjoyed your fall visit and took the time to treat yourself in the spa. Wishing you a wonderful holiday season and we look forward to welcoming you back in February. Sincerely, Lynn

Anonymous Families - 22/10/2018 AccorHotels certified review
« Great fall trip »

We enjoyed our fall trip. The staff was very helpful and friendly.

Susan Families - 22/10/2018 AccorHotels certified review
« Beautiful lodging makes Telluride visit a wonderful experience. »

We visited in early October and the weather was cold with snow. It limited outdoor activities and we spent a lot of time in the Fairmont building. We were able to use the fitness center and pool. Our unit was beautiful and peaceful and we had a most enjoyable time; even with the weather limitations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thank you so much for taking the time to complete our post departure survey. We are so glad that you enjoyed your visit - snow and all. I think that weather caught us all by surprise! It's always a pleasure to host other Heritage Place owners. We hope you'll visit us again in the very near future. Sincerely, Lynn Kiklevich General Manager

Susan E. Couples - 19/10/2018 AccorHotels certified review
« Franz Klammer Lodge: Great location, well designed rooms and friendly staff. »

Title pretty much sums it up. One of the treats is to be able to go to lobby and get tea or coffee at any time of day. It ha been our experience that if you ask for anything the staff works hard to provide it quickly

Wendy K. Friends - 18/10/2018 AccorHotels certified review
« Perfect week of relaxation! »

Everything was effortless from valet to airport shuttles to spa treatments, and concierge help with restaurants and maps

Steve C. Couples - 18/10/2018 AccorHotels certified review
« Amazing »

Fantastic

Pamela H. Couples - 18/10/2018 AccorHotels certified review

Everything was great! As always, the guest services staff was patient, attentive and enthusiastic. Our visit with owner services, Kathryn, regarding our next visit, was exceptional, as always. Our unit was clean and well supplied. I would like to mention that the living room sofa and chair is becoming quite old and aged. I sincerely hope plans to replace this furniture is a the top of the priority list. It has been my experience that "sleeper sofas" are simply not as comfortable as a regular sofa. The heavy metal mattress frame compromises any comfort you can have. I realize that this would be a considerable expense. We might look at replacing the inner cushions on all the pieces first. That should help the overall comfort. However, I am not sure if the cost would be worth investing in old furniture. When we are looking at replacement it might be that we want to consider NOT replacing the sleeper sofas. We never use it because it is simply not a comfortable bed. You compromise the comfort of a sofa for an very uncomfortable bed. Thank you for giving us a well organize, well maintained & extremely pleasant stay at Franz Klammer Lodge, once again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. h., Thank you so much for taking the time to share your comments regarding your visit earlier this month. It's particularly fun to read the positive feedback about our wonderful colleagues. Good news - the leather sofas and chairs are in the capital plan for replacement - although not for a couple more years. I agree with you that the current sofas aren't very comfortable - improving this will definitely be a priority when we choose the new ones. We wish you a very enjoyable holiday season and look forward to welcoming you back in January. Sincerely, Lynn Kiklevich General Manager

Sallie Families - 18/10/2018 AccorHotels certified review
« Location, amenities, concierge, and room are always delightful. »

Everything was amazing — love the courtesy hot tea and chocolate, fitness club, pool, and floor to ceiling lounge area windows. My only complaint is that while the technician was incredible, the dazzle dry nail polish is crap and only lasted three days before chipping and peeling. Definitely not worth the cost of the manicure and pedicure. I won’t be doing that service at the Franz Klammer again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you so much for taking the time to provide us with your feedback regarding your visit earlier this month. I'm so glad that you enjoyed the Lodge and all of our amenities. I very much appreciate hearing about your mani-pedi. The Dazzle Dry is a new product for us and I agree - it may not be around long. I'm so sorry that your nails didn't hold up. Please reach out to me on your next visit and I'll arrange a complimentary service for you. Wising you a wonderful holiday season! Sincerely, Lynn Kiklevich General Manager

Marypat B. Couples - 18/10/2018 AccorHotels certified review
« Consistently a great stay at the Klammer. »

The staff truly cares about the guests and owners. When any issue arises they are there to help. It feels like a real family.

Molly Families - 18/10/2018 AccorHotels certified review
« Great to be back! »

I really enjoyed my time at the Fairmont. Some things I miss from previous experiences are just the family/community feel of when it was the Franz Klammer. When employees knew who you were upon arrival, at the pool, & even the front desk. There are still some employees who give that lodge feel/experience.

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