Hotel - Fairmont Sonoma Mission Inn & Spa
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Fairmont Sonoma Mission Inn & Spa

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4.3/5 2,213 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  USD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 28 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Abundance of suites with jacuzzis and fireplaces as well as guestrooms (with or without fireplace). Fairmont rooms newly renovated in April 2013. Suites are located in separate building and only connect to other suites.All rooms come with complimentary bottle of wine (hotel's selection) upon arrival (standard is red wine, but white wine or sparkling cider can be replaced if noted in reservation).

  • 226 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.3/5 AccorHotels Rating Based on 2,213 reviews

Our guest reviews for Fairmont Sonoma Mission Inn & Spa

100% genuine reviews from our guests

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AccorHotels certified review
Gearoid O. Business - 19/04/2018
« sublime »

It was restful

AccorHotels certified review
Anonymous Business - 19/04/2018

Lovely place, charm as a vintage hotel, but it has been upgraded to make it very nice, with great amenities. the Spa is outstanding.

AccorHotels certified review
Lisa F. Friends - 18/04/2018
« Love returning to the property. This trip had several issues with booking logistics. »

Quoted lower price on phone, not honored on site. Booked thru winery program, turned away at spa and had to have manager correct dining charges at checkout.

AccorHotels certified review
Anonymous Families - 16/04/2018
« Spring Break was a Success »

Very nice to pull into the Fairmont. It automatically put me at ease. The Front desk team was spot on friendly and helpful. Concierge seemed flustered and over-busy all the time. Valet guys were friendly and accommodating. Pool was great but disappointed no hot tub other than spa area. Some plugs in room were loose... turn-down team was great. the experience was great and the atmosphere was calming and beautiful.

AccorHotels certified review
Anonymous Couples - 16/04/2018
« We stayed three nights and had a great time »

We had never been to wine country and found it to be a great place. The Fairmont is in a very good location and the hotel is top notch.

AccorHotels certified review
Anonymous Couples - 16/04/2018
« awesomeeee »

had a wonderful relaxing time!

AccorHotels certified review
Michelle O. Couples - 15/04/2018

Affordable room wasn’t quite, I could hear my neighbors and kids running up and down the hall

AccorHotels certified review
Lindsay Couples - 13/04/2018
« Overall a great stay »

This trip was to celebrate mine and my husbands birthday and a babymoon before our third and final baby. Overall we loved our stay. The customer service, the amenities, the dining, the wine tasting hours, our room etc. It was a 10 rating until the end when we had to wait over 40 minutes and 3 calls for someone to help us get our bags downstairs and waiting in a check out line for 30+ minutes because there was only one person checking out on a Sunday at 11:30am. Regardless if that is a popular check out time, the hotel should be prepared for it. The other strong disappointment we had was I booked this so far in advance I forgot I did the daily rate for food and drink until I checked out and the front desk gal let me know and then applied our room service charges to this credit. Although it's not the hotel's job to remind us that we did that rate, between my pregnancy brain and the time lapse from making the reservation it would be great to have been told that upon check in so we could have used it towards our lavish dinner at Sante. In the end I ended up "losing" some of that money and I was probably most disappointed in that over waiting to check out. It would have appreciated it being used towards something since we did end up spending well over $200 in food during our stay between room service, the spa grill when at the spa and our dinner at Sante. Again, it was a beautiful, awesome weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rios, Thank you for taking the time to complete our survey regarding your recent stay with us. We are delighted that you enjoyed your stay, but I am sorry about the missteps you encountered. We hope to have the opportunity to welcome you back again. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
I P. T. N. P. M. N. W. T. R. Couples - 12/04/2018
« Tacky experience and very low customer service »

Given that for one night's stay an we spent $922 and only had breakfast and lunch at the resort, we encouraged a subpar experience. The grounds are great, but the experience with almost all staff was not reflective of the price and brand of Fairmont. I called early to book a cabana, I was able to for $200. When we were on our way up from the city, we got a call that "there had been some confusion" and that they no longer had our cabana, but would set us up somewhere. We arrived at the resort and after telling us that we had reservations for the pool at the spa, the receptionist pointed us to the shared pool. We were there for a minute, then realized there must be a more adult pool. We found the spa area on our own (no big deal, simple miscommunication, but would've been nice to been given a map and an explanation of the grounds upon arrival). When we got to the spa, the place they reserved for us was away from the pools in a covered area with an empty jacuzzi. We laughed light heartedly and said "we'd prefer something nearer the pool - the lounge chairs would be great." We made friends with a couple in the pool and they shared that they had a cabana - even offered for us to have a glass of champagne with them if we wanted. When I asked him "when did you reserve the cabana? We reserved one, but apparently they overbooked or something and had to give ours away." The guy chuckled and said, "well I guess we owe you more than a glass of champagne - this was comped upon arrival. I did not reserve a cabana, they merely offered it for free." I began to feel like my business wasn't appreciated. That evening, we go to the inside bar with all the wine tasting - pretty cool scene. My gf and I were in the mood for something refreshing like a Paloma or a Greyhound. The bartender was very occupied - it took just under 10min for his attention to free up to help us - we then ask the bartender, "what tequilas do you have?" He responded with showing us how to arrive at the tequila selection and before we could quickly read to put in our order, he says, "take a look and I'll come back for your decision." We're not tequila or vodka conesuers, we merely know what we prefer for our cocktails and would've loved a few options just to put our order in. After another 8-10min he comes back and order our drinks. We're now close to 30min by the time we get our drinks - I understand the bartender could've used help, but the requirement to interact with a tablet for the limited list of tequila was a bit tacky. I get that the tablet is very effective and informative for the wine tasting aspect of the bar experience. The last, but not final experience worth noting (I'm just not enjoying the process of providing this feedback), was the next morning at breakfast. Again, your staff was VERY busy - it was Easter! I get it. My gf and I were reading the paper and doing work on the couches in the living room space in the main area. We had coffee - it was a great experience. We were asked if we'd like to have breakfast - we wanted to at that point. My gf ordered avocado toast and I ordered eggs benedict. After a reasonable amount of time, our food was delivered to us, but we were without utensils. Our waitress said, "I'll be right back." She got distracted and we didn't see her for another 10min. Before then, I asked someone on the bus staff if they could get us silverware - she returned with knifes and spoons. She realized the dishes we had and then asked "do you need forks?" My dish was cold by the time I began eating it and we had reservations to play tennis so asking for a new plate wasn't in the cards. I'm not pretentious. I make less than $300k/year and worked at restaurants and a private country club while in college - I've been in the service industry. I know you guys aren't Meadowood, but I paid for a Fairmont experience and feel like I got less than a Hilton experience. I do not intend to return to the Fairmont in Sonoma. I wanted to share my experience as a favor. This is not a complaint - I am not upset. I was merely underwhelmed with my experience given what we paid. Cocktails shouldn't be $20+ if the bartender cannot take the time to list the 6-7 tequilas on the shelf from most popular to least. - RMW

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Weyls, Thank you for taking the time to review your experience with us. I am so sorry that you had a disappointing experience at our resort. We certainly aim to provide a wonderfully memorable experience and I sincerely regret that we did not succeed for you this visit. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Paul Couples - 12/04/2018
« Great experience with a few hang-ups »

Loved the service, the location, and the feel of the place. The spa was amazing and staffed by wonderful people - in fact, the people were the absolute best all around! Unfortunately our bed was old and creaky, leading to sore backs the next morning. The smoke smell in the hallway was distracting, and the ceiling in the stairway was short enough to make me have to hunch over when going up stairs for fear of hitting my head. All minor things (except the bed, which is why we left early - didn't want to undo the work of the massage on our backs) thankfully, but still left us feeling like it wasn't the most amazing experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Banda, Thank you for taking the time to complete our survey. We are delighted that you enjoyed your stay overall, but very sorry to hear about the discomfort of the mattress in your room. Thank you for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We hope to have the opportunity to welcome you back in the near future. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Josephine Friends - 12/04/2018
« Not the experience I would expect from a Fairmont. »

Disappointing. I've stayed at other Fairmont properties and this was not the level of service I would have expected. The pool staff and bar staff sub par. The hotel staff just OK. For the price and considering the size and age of the building property would have expected the service to overcompensate. The food we had poolside was also very mediocre for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Hsu, Thank you for taking the time to share your comments concerning your stay at Fairmont Sonoma Mission Inn & Spa. I am so sorry that you had a disappointing experience at our resort. We certainly aim to provide a wonderfully memorable experience and I sincerely regret that we did not succeed for you this visit. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Susan Families - 12/04/2018
« It was fantastic, beautiful grounds and personnel. »

We had a wonderful time, we didn't get to enjoy all aspects of the hotel due to the property but will on our next visit.

AccorHotels certified review
Robert S. Couples - 12/04/2018
« The place is getting old and needs updating. »

Ok. The spa area was fine. Some of the private hot tubs had green sludge in them which is ridiculous for a high end resort. Also, our dinner was nearly $400 for what was a $150 meal. Ridiculously overpriced. We stayed in a back area and the building was old and the elevator hardly worked and felt like we were in a Red Roof Inn. If you are going to charge this kind of high dollar amounts for amentities and dinner you should step up your game.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Spotswood, Thank you for taking the time to share your comments concerning your stay at Fairmont Sonoma Mission Inn & Spa. I am so sorry that you had a disappointing experience at our resort. We certainly aim to provide a wonderfully memorable experience and I sincerely regret that we did not succeed for you this visit. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Gena V. Families - 12/04/2018
« did not live up to the Fairmont reputation »

i have already called customer service requesting a discount on the price of our room, to no avail. I will continue to call however, as i think the fairmont sonoma inn DID NOT live up to the reputation of the Fairmont hotels i am used to. I planned a spa evening for my family and called before booking this hotel to make sure the spa would be open after our arrival. Me booking this specific hotel was predicated on my ability to have a nice spa evening with my family. Upon arrival, we found out that the spa actually closed at 7 pm. Whether it was due to a lack of information or knowledge (or just care) on behalf of the staff, i was incredibly upset that i was given the wrong information by one of your staff. It ruined the evening, and had we know earlier, i would have booked a different hotel. Unfortunately at that point (on a saturday), every other nice hotel in sonoma was booked for that particular weekend. The manager, Mina Alexander, did not seem that apologetic nor went out of her way to accommodate us. Aside from this, the actual hotel service was disgraceful. Once we made it to the spa the next day(sunday), we were informed that drinks and poolside service would open at 11 am. It was 11:20 and there was not one staff member available to take our order, and the drink kiosk was not even open. It took me 20 minutes to track down someone who could service us. While i wouldnt have high expectations if i am not staying at a nice hotel (which i always do), i expect A LOT more from a hotel that writes Fairmont next to its name. Just because it is a smaller fairmont hotel in wine county, it DOES NOT give the hotel an excuse to have unknowledgeable, neglectful staff. Customers should receive the attention, service, and care that one is to expect from a Fairmont hotel. I was incredibly disappointed and will not be returning to this hotel. There are plenty of other hotels in the area in a similar price range that make it a point to provide customers with a pleasant and memorable experience. With that being said, the property was lovely and calm, and the grounds themselves were very nice, hence earning my rating of 4. However, when customers book nice hotels, they are also paying for the service, which i sadly found to be lacking.

AccorHotels certified review
Joe J. Families - 12/04/2018
« ok not great »

room dated for the price lack of flexibility in giving me credit when i only needed the room 1 nite not too (surprised they didnt make me some kind of offer for future credit if not a refund or partial refund given room rate and room quality room service the highlight - food good and arrived quickly long lines at both check in and check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dobrenski, Thank you for taking the time to review your experience with us. I am so sorry that you had a disappointing experience at our resort. We certainly aim to provide a wonderfully memorable experience and I sincerely regret that we did not succeed for you this visit. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Anonymous Couples - 12/04/2018
« Satisfied »

We visited for a weekend getaway to Sonoma to golf and visit wineries. Our initial room was rather dingy, not clean, and dark. We requested a paid upgrade and were moved to the Honeymoon suite. The new room was better but still in need of significant upgrades. We visited the wine bar for dinner twice, food was good and service was satisfactory. Overall the staff was very good, with a couple of small exceptions, and are definitely the greatest asset the hotel has.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Harrison, Thank you for taking the time and trouble to complete a survey following your recent stay with us. We hope to have the opportunity to welcome you back again. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Liz Couples - 11/04/2018
« Perfect place to getaway »

Wonderful weekend in a quiet and calm place.

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Extremely relaxing mini-vacation! »

Luxury really does not adequately describe your property! I am fortunate to travel to many countries for my career and stay with many different properties, including other Fairmont Hotels. Your property is in my TOP 3 of everywhere I have stayed! I would like to mention my spa therapist, Jennifer McCabe. By far, she is the BEST therapist I have ever experienced across the globe! She was very friendly and accommodating with my treatment. She knew just how much chit-chat to have, and appreciated I was there to relax and work out some sore muscles. From when she first picked me up in the waiting area, until the treatment was finished and she escorted me back to the waiting area, her overall demeanor made me genuinely feel like I was the most important person at the resort. I am hoping you can share my appreciation with her and the management staff.

AccorHotels certified review
Laura K. Families - 11/04/2018

The suites were extremely nice and the front desk was very tolerant of our large group taking over the lobby and laughing until the wee hours of the night.

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Great spa experience but the chefs need training on Celiac disease »

We had a couples massage and were treated great at the spa. At the restaurant, both by the pool and in the lounge, we ordered food specifically without gluten and both times (once a Caesar salad and once creme brulee) wheat was added to the dish - croutons mixed in with the salad and cookies adorning the creme brulee. The one of us not with Celiac threw up in the room after eating at the lounge. The room was nice.

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