Hotel - Fairmont Sonoma Mission Inn & Spa
Fairmont Hotel Fairmont Hotel

Fairmont Sonoma Mission Inn & Spa

4.3/5 2,884 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • pets allowed 50  USD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycles rental

Catering

  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 28 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Abundance of suites with jacuzzis and fireplaces as well as guestrooms (with or without fireplace). Fairmont rooms newly renovated in April 2013. Suites are located in separate building and only connect to other suites.All rooms come with complimentary bottle of wine (hotel's selection) upon arrival (standard is red wine, but white wine or sparkling cider can be replaced if noted in reservation).

  • 226 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
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See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,884 reviews

Our guest reviews for Fairmont Sonoma Mission Inn & Spa

100% genuine reviews from our guests

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Anonymous Couples - 09/11/2018 AccorHotels certified review
« Nice location, hotel & grounds - but extremely disappointed in service by staff. »

During our 2nd night of stay, we had a family emergency and family members needed to contact us urgently. They called the hotel repeatedly, but the hotel staff refused to call our room, or allow anyone to contact us. After more than 2 hours of our family trying to reach us, the hotel staff finally sent a security guard to knock on our door. This was extremely unprofessional. Because of this, combined with other lapses in customer service we experienced, we will never stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the experience you encountered. Please rest assured that I will be looking into this matter further to ensure that the proper procedures are in place should this scenario arise in the future. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Warm regards, Mary Stewart

Brandon N. Business - 09/11/2018 AccorHotels certified review

Excellent. Relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to share your comments concerning your stay at the Fairmont Sonoma Mission Inn & Spa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our Food and Beverage experience lower than some of the other components on the survey. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Daan Smeets Santé Restaurant Assistant Manager

Luke A. Business - 08/11/2018 AccorHotels certified review
« A mostly great stay. »

Almost everything about our stay was great. The service was great. The room was small but clean. The wine and cheese pairings in the lobby each night were great. The bike rental service was fantastic. However, there was one blip in service. One time when we tried to enter our room the key did not work. After walking back and forth to the front desk three different times trying a newly programmed key did not solve the problem. I was told I would have to wait in the lobby while service was called. After 30 to 45 minutes service finally fixed the door and I was able to enter our room. The issue I have is that other than a light apology for the inconvenience, nothing more was done while I had to kill 45 minutes in the Lobby. A glass of wine or even just a water and a light snack offering would have gone a long way for me to forget that I wanted to get into my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke A., Thank you for taking the time to share your comments concerning your stay at the Fairmont Sonoma Mission Inn & Spa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I regret to see that your experience with your guest room lock issue marred what seems to have been an otherwise great experience. I agree that even a small gesture, in the moment, could have gone a long way to remedy the situation. Your feedback will certainly be utilized as a learning opportunity for our team. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Brad Campbell Assistant Front Office Manager

Anonymous Couples - 08/11/2018 AccorHotels certified review
« Relaxing »

I love the property and the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin P., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad Campbell Assistant Front Office Manager

Doug F. Business - 08/11/2018 AccorHotels certified review
« Peaceful place »

Very nice place. Wonderful environment. Though the room is pretty aged with issues in the carpet and overall maintenance of the room specifically. Staff was excellent. Conference room and staff were great as well.

Stephen E. P. Couples - 08/11/2018 AccorHotels certified review
« Not bad but not my usual experiece with a Fairmont property. »

Room was adequate but nothing special. Food was the biggest disappointment. The food items we chose seemed very overpriced for the quality/taste (average taste and quality). Everyone on the staff was extremely professional, polite, and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to share your comments concerning your stay at the Fairmont Sonoma Mission Inn & Spa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you found some food items overpriced for the quality of the food. I would greatly appreciate it if you would be willing to provide further information about the specific dishes you ordered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Daan Smeets Santé Restaurant Assistant Manager

Cy Couples - 08/11/2018 AccorHotels certified review
« oVER aLL GOOD »

I was upgraded from a Vine room to a Mission room. THat part was cool. The not cool part is that I was moved to the Far back part of the property on the fence line where a residental home was behind the wall. Directly out side my room door. That residence decided to party till almost 2:00 in the morning. When I called the front desk it took three tries to get an answer and on the 3rd call they answered. When I expressed my concern the clerk was pretty short and simply felt put out that i was callin the front desk for help. I could have called the local cops myself. I was trying to simply suggest that as a good neighbor security may want to go talk to them and not call the cops. But the clerk was short and annoyed and said suggested that i should call the cops the take care of it my self.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyrus H., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to work together to learn as a team to best be able to respond to a noise issue of this nature. I am glad to see that you brought this to our attention while departing the hotel and also appreciative of providing further details with your survey feedback. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Brad Campbell Assistant Front Office Manager

Anonymous Business - 08/11/2018 AccorHotels certified review

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear George F., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun

Anonymous Families - 08/11/2018 AccorHotels certified review
« Great visit »

Other than tight parking, everything was extraordinary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Frederick A., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we hope that from your mention of tight parking, that we were able to provide complimentary valet in the case the self-park lot may have been full. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad Campbell Assistant Front Office Manager

Marianne Couples - 08/11/2018 AccorHotels certified review
« Wonderful Service + Amazing Spa »

I came for a wedding and was thrilled with the amenities. The staff was lovely and the food was lovely. I was there for a wedding and going to the spa the morning after was the best thing that has ever happened to me! Go, relax and and enjoy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne H., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad Campbell Assistant Front Office Manager

Matt Couples - 08/11/2018 AccorHotels certified review
« Fine, I guess »

Overall fine, I guess - But didn't feel like I got value for the ~$700 for the room. Room was in a weird location, very near the road / valet area. Room was old, and didn't feel very 'luxury' limited amenities etc I booked Golf at Sonoma Golf club (through the hotel) but was informed I booked 'too early' to get a shuttle to the golf course although I don't really consider leaving the hotel at 7am to be 'too early'. (I ended up organizing my own transport) Pool area was nice, felt like a bad deal to have to pay the resort fee ($35) and then an additional $39 to use the Spa area.

Anonymous Couples - 08/11/2018 AccorHotels certified review
« Magnificent property with a great staff »

It was a very relaxing wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen P., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad Campbell Assistant Front Office Manager

Terry O. Friends - 07/11/2018 AccorHotels certified review
« Relaxing escape »

Enjoyed the amenities and dining immensely. Beautiful property. An initial concern on check in was dealt with efficiently.

Hj Couples - 07/11/2018 AccorHotels certified review
« classic old school and expensive experience »

arrived to cluttered drop off area on a wednesday and enjoyed champagne - but no other option for my non champaign drinking spouse. Found a 24 dollar glass of red wine was our best option on the bar menu- about what we might pay for a whole bottle back home The room was small but very elegant. The service for our room was nice. Pool great and under utilized. Loved exercise room, but spa cost even just to participate was prohibitive. couldn't find parking place when arrived back one evening so double parked and did not have a problem. decided to leave a day early due to better alternatives available at a much better value ( less than half the price )

Anonymous Business - 06/11/2018 AccorHotels certified review

Check in was painfully slow and my room wasn’t ready until 5 hours after checking in. Other than that it was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback as we also appreciate the feedback that allows us the opportunity to improve upon your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mary Stewart

Anthony M. Couples - 06/11/2018 AccorHotels certified review
« the hotel was very nice »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mary Stewart

Anonymous Couples - 06/11/2018 AccorHotels certified review
« we have always stayed at Fairmonts, and have recently come from staying at the Fairmont St. Andrews which was amazing. Unfortunately the Sonona Mission Inn was very underwhelming. »

Further to above, our expectations when staying at a Fairmont is high as well we are Fairmont President Club. When checking in we did not receive our welcome beverage, we had to ask for it and the front desk service was not great. When arriving at our Suite - vineyard suites, which are very quaint but very much need some TLC and updating. The grounds were not well kept, could be the time of year but again very disappointing. We travelled with our small dog, who was welcomed with her bed etc, but although this property was pet friendly, we were not able to have her anywhere on the outside deck to eat, so therefore did not have a chance to experience the Michelin star restaurant.. which was on our list. When wanting to sit outside at the front entrance on the outdoor furniture all 3 areas were FULL of pollen that had not been taken care of, as well in the early evening although the heater lamps were in full view they did not work and when asked about them we were told the hotel was waiting on parts that had not come in yet. Very disappointing, as the outside area seems so inviting. Again for a Fairmont our expectations are high with service, rooms, the property itself. Unfortunately this will be our one and only time we will be visiting the Fairmont Sonoma Mission Inn and Spa. Underwhelming to say the least!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to share your comments concerning your stay at the Fairmont Sonoma Mission Inn & Spa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Warm regards, Mary Stewart

Anonymous Families - 04/11/2018 AccorHotels certified review
« Good to average in terms of service. Location and surroundings excellent. Rooms were average. »

I asked help from conceirge about driver and the only driver they called was your preferred driver who did not work out. They made no effort to contact others so we had to do that. The front desk did not have bottled water when we asked for it and there was NO WHERE near the lobby to fill our bottles except the bathroom which we were not going to use. The lobby needs a bottle filler with filtered water. Servers were very pleasant but very slow and hard to find. The staff is inexperienced and very young. Service in the bar friday and saturday night was very busy and we had to wait....bar tender was stressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Fairmont Sonoma Mission Inn & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The experience you had in the bar and the difficulties with the access to wait staff is definitely not a proper representation of what we stand for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on +1… if you wish to discuss this matter in further details. Sincerely, Daan Smeets Santé Restaurant Assistant Manager

Michael I. Couples - 04/11/2018 AccorHotels certified review
« Good but lacking the extra special attention that I expected to us. »

It was good but not great. We stay their annually for the last 3 years and no one seemed to recognize that. Also, no sparkling wine reception as advertised. Large wedding reception had blasting music til 10 p.m. something I would associate with cheaper more standard hotels with a much cheaper nightly rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael I., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. As you are aware from past stays, this is not a typical experience. As a loyal guest of the Sonoma Mission Inn we hope that you will present us with the opportunity to welcome you back in the future. If you are interested in returning for a complimentary stay please feel free to reach out to me at the email provided. Thank you for your loyalty in the past and, again, we wish to welcome you back to have a more positive experience at our resort. Warm regards, Mary Stewart

Angie H. Couples - 04/11/2018 AccorHotels certified review
« We had an amazing time celebrating our anniversary! »

This was our second time staying at Fairmont Sonoma Mission Inn and Spa. We received exemplary service from food to room as well as the management going over and above to get us to the airport on day of our departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angie H., We very much appreciate your comments regarding your stay at the Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad Campbell Assistant Front Office Manager

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