Hotel - Fairmont Sonoma Mission Inn & Spa
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Fairmont Sonoma Mission Inn & Spa

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4.3/5 1,907 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  USD
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 2 bar(s)

Business services

  • 28 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Abundance of suites with jacuzzis and fireplaces as well as guestrooms (with or without fireplace). Fairmont rooms newly renovated in April 2013. Suites are located in separate building and only connect to other suites.All rooms come with complimentary bottle of wine (hotel's selection) upon arrival (standard is red wine, but white wine or sparkling cider can be replaced if noted in reservation).

  • 226 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.3/5 AccorHotels Rating Based on 1,907 reviews

Our guest reviews for Fairmont Sonoma Mission Inn & Spa

100% genuine reviews from our guests

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AccorHotels certified review
John W. E. Couples - 11/02/2018
« A superb spa experience, but hotel room not quite up to the same level of excellence. Property needs maintenance. »

We enjoyed our stay at Sonoma Mission Inn and Spa, which we had visited several years ago and remember fondly. Our spa treatments and experiences were truly top drawer, but the room we were assigned wasn't up to what I expect to be assigned as a Fairmont President's Club member. We were way at the end of a corridor right off the noisy main street that runs in front of the property. The room was a little threadbare looking, and needed technological updates and plug-ins for computers and iPads. Staff, I should say, was excellent throughout our stay. The grounds looked well-kept, and the dining room was as fine as we remembered it being from our most recent visit several months ago. We dine out a lot, and agree that the prices of wine by the glass are absurdly high by any sane standard. No concerns about food and drink quality at all - good menu offerings and an excellent list of wines by the bottle. All in all, I think this property needs some TLC and attention to detail. As an example, the elevator to our third floor room was not as clean as it should have been, the floor littered with paper waste and other detritus. The hallway to our room was also littered with used wine glasses that weren't removed over the span of our stay. There were also dead leaves in that hallway, never swept up. The elevator itself made an alarming metallic sound each time it went up and down, indicative of some maintenance issue which should not occur in a Fairmont property of this renown. I'm glad our room wasn't adjacent to that elevator shaft - it must have been annoying to abutters to hear that should all day and night.

AccorHotels certified review
Anonymous Business - 11/02/2018

It was fine.

AccorHotels certified review
Anonymous Business - 09/02/2018
« It was Ok »

My main issue is that a plaque I was awarded by my company was missing from my bag when I returned home. It either was left in my room, or taken from my bag while it was in storage. I called the hotel and received basic lip service. I was told they would check housekeeping and call me back, and I got nothing.

AccorHotels certified review
Anonymous Business - 08/02/2018
« Lovely, cozy, fun, socially conductive »

Had a really great time. Everything was lovely. I enjoyed that there was a gym available to use, and everything was very clean. We were also greeted very warmly, and the service was outstanding, polite, and helpful. My only complaint was that it seemed that the towels and soaps were replaced every day or most days, which seems wasteful. Very happy with the experience altogether.

AccorHotels certified review
Venus S. Couples - 08/02/2018
« Wonderful and relaxing. »

The rooms and service are great as usual. We enjoyed the yoga classes, the water yoga was different and interesting. However, the management should consider allowing the hotel guests to use the Watsu pool regardless. My husband was charged for using the spa because he did not have a massage, whereas I did.

AccorHotels certified review
N C. K. Families - 08/02/2018
« A wonderful respite »

We traveled to Sonoma Fairmont to seek comfort after losing our beloved puppy of 17 years. You provided all the comforts one might seek and hospitality.

AccorHotels certified review
Anonymous Couples - 07/02/2018
« another wonderful birthday stay »

Though hotel was busy we had great service for our recent stay. Check in was smooth - room not ready until almost 4pm but we were able to go to the spa. Kaylah did a great job keeping us up to date with room availability and in and getting us settled. Online checkout very convenient ..... miss the online checkin with keys ready at valet counter.

AccorHotels certified review
Mark C. Couples - 07/02/2018
« We had a fantastic stay! »

We enjoyed our evening at the Sonoma Mission Inn! We were able to see our favorite bartender (Nicole) at the 38 North. We also were lucky to get salon treatments from Maria and Rudolpho (sp?), which are always the highlight of our stay.

AccorHotels certified review
K. V. Business - 07/02/2018
« Unimpressed »

I joined my husband at the property; he had arrived much earlier in the day for a two-day group meeting. He had not checked in yet, given his very early arrival. When I arrived at about 2:00 p.m., I was told there were no rooms available yet, I was offered a glass of wine and had a seat in the bar and had a late lunch. Staff in bar were lovely and attentive. Upon arriving in room, once it was available, the couple in the room next to ours could be heard, clearly, having a disagreement and I immediately called the front desk to ask for another room. However, the noise we experienced for the rest of our stay was probably no better or worse than what we may have experienced if we'd stuck it out in the first room. We could hear every toilet flush, every door close and the shower turn on from the room above us. When the bathtub was turned on in the room above us, it sounded like a heavy piece of machinery was in our room. Combined with the hard mattress - we slept little and was the low point of our stay. Staff was kind enough to send us a bottle of wine and some chocolate for the trouble with the first room. A nice gesture. While our coffee pods were replenished, the cream was not. My check in experience and the education I received about the property and amenities was ZERO when I compared it with the wives of my husband's co-workers. And it was only after I was locked out of our room that I discovered that only one of our room keys had been programmed properly - not a big deal unless you are quite a distance from the front desk. A highpoint of our stay - Ed, who was our docent for the Friday morning hike. He is lovely, polite, accommodating, and kind.

AccorHotels certified review
Anonymous Families - 07/02/2018
« Excellent visit »

I stayed with my two sisters and we had an amazing time. My two comments would be that somewhere we read or we were told that the spa pools were open until 8:00pm, so we were disappointed to discover that this was not the case since it was off season. The rules of access and availability were pretty confusing and not easy to discover while wandering around in robes. Also, we requested extra robes and towels upon arrival, since there were three of us in the room, and they did not get delivered until we asked a second time. Also, I received many emails asking me about our particular needs during our stay, but the obvious was overlooked. In several conversations with staff before our arrival date, I described that we were three sisters sharing one room with two beds. I would think that this information would alert staff to have the room set up for three women instead of a man and a woman (one set of big slippers). Also, I requested an ice bucket and Champagne glasses upon our arrival and they we left in our room for two days. We did need more clean glasses but I expected the original group to be cleaned out. These details did not discourage us from having a great visit. We loved the shuttle service, the helpful and friendly staff and the gorgeous grounds. Our spa day was beyond amazing. We each had 90 min. hot stone massages and we were extremely satisfied along with our lovely time soaking in water of all forms. Thank you. We will be back.

AccorHotels certified review
Magid E. Business - 07/02/2018
« Not Happy »

There were lots of noises from upper room during the night time (we believe they were vacuuming the floor, could not sleep well). The sink water was backed anytime during the use..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for taking the time to review your experience with us, we are quite disappointed to learn that your stay did not reflect the level of service our reputation has been built upon. We certainly aim to provide a wonderfully memorable experience for each and every guest. Your feedback is most valued and please know that we always strive for seamless guest experiences. We hope to have an opportunity to welcome you back in the future. If there is anything at all that I may assist you with, please do not hesitate to let me know. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Anonymous Families - 07/02/2018
« Room offers »

Had a lovely day at the spa with a great massage. Since we arrived early, we left our overnight bags at the from desk. The person at the front desk in the morning was courteous and took care of the bags in a timely manner. When we got back in the afternoon to get a room key, we were given a room at the end of the property near the road. The room was also first room on the long dark corridor. Without even entering the room, we went back to the front desk and requested a room in the Inn since I have always loved those cozy rooms. The woman at the desk gave us the first room off the 2nd floor stairs across from the ice machine. She did ask if we were ok with the courtyard side, which was fine until I learned that it was just off the enterence to the inn and guest drop off. We have come up to the Mission Inn quite frequently over the years and at times have rented more than one room and brought family members and have never asked to be moved. I’m not sure what happened this time but it would motivate me to go someplace else next time I want to do an overnight getaway. I may not recommend the inn to a friend again either.

AccorHotels certified review
Jennifer C. Business - 07/02/2018
« Awesome customer service! »

Amazing customer service from checking in at the front desk, to the hotel bar, to the valet, everyone was so helpful and accommodating. It's a beautiful resort with many areas for drinking a glass of wine and enjoying the sunshine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Anne Friends - 07/02/2018
« Mixed »

Massage and rub were excellent, enjoyed our hike, otherwise was not quite up to snuff. The explanation of the spa offerings was vague, the rain shower was out of order. And well before closing there were only used coverings on the chaises and no iced towels...just a puddle of ice water. Our room was OK, but bed was very bouncy; hard to sleep when one of us moved. Bathroom freezing. Hassle free breakfast was not. had to call over a couple people to explain what it was; never understood how it worked. Hope our waiter was tipped. Kind of created a scene; stressful not hasselefree. food was yummy. Used the pre-check in service; was never contacted though our room was ready when we got there. Used the easy check out, but was never emailed the bill. had to email and ask for it.

AccorHotels certified review
Barbara G. Friends - 07/02/2018
« Disappointing »

I’ve stayed at this hotel a couple times previously and have always had a wonderful luxury experience. This time was different. The customer service was subpar. The room was very outdated. We upgraded our room but honestly not sure why. We had a balcony with only one chair that looked over the parking lot. Not really an upgrade in my opinion. The customer service at the spa was terrible. The baths were not like they were before. Just Dany hot tubs. Before they were an experience. The lady who did my massage was wonderful. She really was the only one that made the trip worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for taking the time to review your experience with us. I am so sorry that you had a disappointing experience at our resort. We certainly aim to provide a wonderfully memorable experience and I sincerely regret that we did not succeed for you this visit. Your feedback is extremely valuable to us, as it is our primary way of measuring whether or not we are providing the caliber of hospitality you deserve. It seems we fell short for you on this visit and I would like to sincerely apologize. If there is anything at all that I may assist you with, please do not hesitate to reach out to me. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Samantha Couples - 07/02/2018
« Pleasant and relaxing stay »

We enjoyed our stay overall. A couple of things that could have made it better - Spa - It would better if the spa facilities close a little later. Our massage ended close to 6 so we didn't get to enjoy the facilities after. In-room dining - food arrived a little on the cold side and was especially noticeable with the french onion soup. The chicken tenders were overcooked.

AccorHotels certified review
Anonymous Business - 07/02/2018
« A wonderful venue! »

Just about perfect.

AccorHotels certified review
Smitty H. Business - 07/02/2018
« Return Visit »

Another great stay. Very peaceful. Relaxing. OUtstanding service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at Fairmont Sonoma Mission Inn & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Colleen Valenti Executive Office

AccorHotels certified review
Jj Business - 07/02/2018
« Beautiful hotel with wonderful staff »

What a beautiful, relaxing hotel! I wish I had more time to stay & enjoy the spa! The staff was warm & wonderful. The beds were heaven, so comfortable! The room was comfortable & beautiful. I was very impressed with the use of technology- I loved being able to check in & out via an email. Thank you for such a wonderful stay!

AccorHotels certified review
Anonymous Families - 07/02/2018
« Comfortable and relaxing stay »

Loved the room and the service. The grounds were beautiful.

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