Hotel - Fairmont Scottsdale Princess
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Fairmont Hotel

Fairmont Scottsdale Princess

7575 East Princess Drive 
85255  SCOTTSDALE
UNITED STATES

Based on 2,144 reviews
AccorHotels Rating Based on 2,144 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  USD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  USD
  • Outdoor playground for children
  • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf

Catering

  • 4 restaurant(s)
  • 2 bar(s)

Business services

  • 22 meeting room(s)
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Hotel location

Our rooms

The Fairmont Scottsdale Princess offers 649 richly appointed guest rooms, including two Presidential Suites, 69 Fairmont Gold Rooms and 119 Casitas. New wing with 102 new rooms and suites opens May 27, 2016.The hotel offers well-defined living and work areas, terraces, wet bars, and oversized luxury bathrooms. Enjoy these five star accomodations with a soothing showcase of the subtle undertones, earthy accents and patterns of the Southwest.

  • 750 rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,144 reviews

Our guest reviews for Fairmont Scottsdale Princess

100% genuine reviews from our guests

Find out more
AccorHotels certified review
L. Families - 15/08/2017

When checking in information such as bottled water available at the desk, newspapers available, fridge available, shuttles available(could be texted as well) would have been appreciated...bellmen could be used as salespeople for the hotels offerings by telling guests more.. like reasonable children's meals thus encouraging guests to utilize hotel restaurants...underutilized!

AccorHotels certified review
Diana Families - 15/08/2017
« Very lovely »

We stayed in a casita and felt quite fancy! The private pool felt like old time Hollywood. It was just such a beautiful stay!

AccorHotels certified review
Willie E. Business - 15/08/2017

Very beautiful place

AccorHotels certified review
Cristina I. Families - 15/08/2017

Pleasant

AccorHotels certified review
Jayne A. Friends - 15/08/2017

Very nice accommodations. Helpful and friendly service. Love the spa!

AccorHotels certified review
Hr Families - 15/08/2017
« I loved my stay, will most certainly be back. »

My overall experience was wonderful, and I actually went to some review sites to give the Princess the 100% positive review it deserves. Here is what I wrote: I cannot say enough about the Fairmont Scottsdale Princess! Upon arrival and throughout our stay, we received top-notch service. When we first walked in we were greeted by friendly faces and a very adorable dog! Check-in was easy. The person who checked us in showed us how to get to our room and asked if we wanted to opt-in to their texting service. Their texting service is the coolest thing; I had never seen anything like it. Once I opted-in they sent me a confirmation text that I could reply to with any questions. Throughout my stay, I was able to inquire about anything I needed to know, as well as order room service and even check out -- all by just sending a text! Each time, the responses were polite, helpful and lightning fast. As I traveled throughout the grounds, I was struck by how beautiful everything was. The property is stunning and well-kept, and the rooms are luxurious and comfortable. We utilized the Well and Being Spa and were very pleased. Like the rest of the resort, everyone we met there was just as pleasant and helpful as could be. The services we received were certainly noteworthy. David, the masseuse, did an incredible job. A1 massage that got all the tension out! For dinner, we LOVED Toro. The fusion of different types of food meant there was something for everyone. Don't skip dessert here!! I'm telling you, go for the La Bomba; it is not only delicious but FUN (you'll see what I mean)! ;) I am also a big fan of the Plaza Bar. It has a cool, fun atmosphere, but isn't too loud to have a good conversation. The handcrafted drinks were amazing and the perfect way to end one's day at the Princess. When we returned to our room, the turndown service had been by. The chocolates were a great touch! On our final day, we enjoyed breakfast in bed (I ordered it by TEXTING them my order -- how great is that)?? They delivered it quickly and everything was really tasty. To check out, I texted them again, verified that I wanted to pay with the card on file, and then they emailed me my receipt! The staff here is so attentive and friendly, I can't believe how good the service was. I highly recommend this exceptional resort. I loved my stay, will most certainly be back. Thanks for everything, Fairmont Scottsdale Princess! See you soon!

AccorHotels certified review
Sandra Families - 14/08/2017
« Perfect Staycation »

We spend the weekend and stayed in the Presidential Suite. It was roomy and we added the additional bedroom with two beds to the end of the suite for the teenagers. We are appreciated the easy check in process and check out. Sunday's Spa Day was relaxing and very private. My husband and I left relaxed and ready to start the week. The grounds were just beautiful, many walking areas with views of rolling green areas, ponds and ducks. You must try Torro, it was delicious for breakfast!

AccorHotels certified review
Malia S. Families - 14/08/2017
« We had a pipe leak in our room and the pools on property were extremely dirty. »

We unfortunately had a pipe break inside the wall of our room causing a major leak on the floor. It wasn't discovered until 11pm at night when getting into bed. I contacted the front desk and was cold transferred 6 times. Each time I had to retell the story and was repeatedly called by a different name. It was extremely frustrating and very disorganized. My young children were asleep and our items were throughout the room and therefore moving was not the best solution. I told the Manager that I would contact her in the morning. That evening at 2am a maintenance person knocked on our door. My husband answered and instructed him to leave and that we told the hotel staff that we would contact them in the morning to have it looked at. Then again, another hotel maintenance person knocked on our door at 7am. The communication lines were terrible. We were woken up 2 separate times in the night for our 1 night stay. Then 24 hours following check out, both my kids and I came down with a high fever. No doubt this was due to the bacteria in from the pools on property. The Both the sand pool and the pool where the water slides are located were disgusting. They were full of floating matter and cloudy- you could not even see the bottom of the pool. I contacted the hotel to inform someone due to my health concerns and I was told that the pools are dirty because of high occupancy on the weekends and that there's nothing that they can do to clean them. The gentleman was very rude and basically dismissed me with a "duh" comment, what do you expect? I am very disappointed in our experience this year, as we had such an amazing time the previous year. It is absolutely evident that there is a breakdown in communication among team members, protocols and overall customer satisfaction. Not once did I feel as though anyone was really listening to me, apologetic or willing to go above and beyond to fix our experience.

AccorHotels certified review
D. S. Friends - 13/08/2017
« Amazing »

Loved everything! Spa, was Awesome

AccorHotels certified review
John H. Couples - 13/08/2017
« Mr. »

Got what I expected---perfect !

AccorHotels certified review
Robert B. Couples - 12/08/2017
« The Very Best of Everything »

This our 2nd trip to the Princess resort, it was perfect in every regard. The Princess is very thing a resort should be.

AccorHotels certified review
Jeff D. S. Families - 12/08/2017
« Great family fun. »

It was a great time. My children always have so much fun. Watching my daughter at Mermaid University was the highlight of my year. Thank you for all the kid friendly activities that keep me cool in the eyes of my kids.

AccorHotels certified review
Anonymous Business - 12/08/2017
« The hotel is lovely and the staff is wonderful. »

I had ants in my room the first day, told the staff and they took care of it immediately. Staff were gracious, took great care of me, the grounds and hotel were beautiful

AccorHotels certified review
Becki B. Friends - 12/08/2017
« Beautiful resort, amazing staff, fantastic rooms!!! »

Everything was perfect!!! The casitas, the grounds, the staff, the food!!!!

AccorHotels certified review
Susan Families - 11/08/2017
« Room was not ready at guaranteed 4:00 checkin »

Room was not ready had to wait 90 mins after guaranteed checkin time. Check in staff did not care that it messed up plans for night

AccorHotels certified review
Richard P. Families - 11/08/2017

It was great with all the activities you have and the restaurant food delicious

AccorHotels certified review
Marie S. Solo - 11/08/2017
« The Fairmount Princess is a beautiful property but some of its staff needs to be upgraded. »

Overall, my stay was good. However, there were little things that were consistently not attended to that marred my experience. For example, housekeeping left dirty cups behind -- every day. The bed was not made well, and one night I had a roach in it. In-room dining cards for the following morning were not left behind for me to leave over night, forcing me to have to call In-room dining EVERY morning as of day 2. Restaurant service in the lounge by the cigar bar was so poor that it bordered incompetent. Luckily, the manager stepped in to fix things.

AccorHotels certified review
William B. Families - 11/08/2017
« It was very relaxing »

We had a nice time overall. Cart service was very good. All the staff was extremely friendly, professional and nice. Couple of issues we had... people staying above our room were stomping and very loud in whatever they were doing. Called security twice. We were up till 2am with the loud noise and did not like that at all. Food from room service.... ordered chicken tortilla soup. It came without tortilla and without a spoon. Chicken sandwich was very dry. We called about the sandwich and they hopefully took it off our bill. Didn't want to make a big deal about the soup since we still ate it. Order was late which didn't bother us but they were nice enough to include free dessert with our meal. Had a really nice relaxing time.

AccorHotels certified review
Alexander Families - 11/08/2017
« Relaxing family get away »

my experience was really great. we were well taken care of. I only wish our room could of had a better view, but the room was still beautiful, we just looked on to the parking lot instead of the nice grounds or any other view but this is no fault of the hotel, just luck of the draw. I asked for a room with a better view and the staff was very helpful accommodating my family and I to a room closer to the elevators although the view was no different.

AccorHotels certified review
Mariana B. Friends - 11/08/2017
« Hotel had everything we needed and wanted! »

This hotel exceeded our expectations. It was a girls weekend getaway and we were able to enjoy most of the amenities offered by hotel. Spa was incredible and spa personnel were friendly and helpful. Plus the exercise classes offered were icing on the cake.

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