Hotel - Fairmont San Jose
Fairmont Hotel Fairmont Hotel

Fairmont San Jose

4.3/5 5,514 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 189.00 USD Non member rate
From 179.55 USD Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Bicycles rental

Catering

  • 6 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Each guest room and suite is non-smoking and luxuriously-appointed with every amenity including the finest bedding and toiletries -Wired and wireless High Speed Internet access and a telephone in the bathroom to assist guests in maximizing their in-room time and comfort.

  • 808 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Minibar
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,514 reviews

Our guest reviews for Fairmont San Jose

100% genuine reviews from our guests

Find out more
Patrick B. Business - 16/11/2018 AccorHotels certified review
« Great »

We had a great time staying at the hotel.

Anonymous Families - 16/11/2018 AccorHotels certified review
« Everything and everyone was fantastic. »

Everyone was so accommodating and service couldn’t be better. Used to stay with you 3 to 4 times a year . Unfortunately, the rates were much to high but this time it was reasonable and we were able to return to the Fairmont.

Lucille Business - 15/11/2018 AccorHotels certified review
« The accommodations were clean and the sevices outstanding. »

The room was very clean and the services was outstanding. I got periodic texts to see I need anything. It was a pleasure standing at the Fairmaint

Anonymous Couples - 15/11/2018 AccorHotels certified review
« Not great, just "Okay" »

We've stayed at this Fairmont several times and this time it was "just okay" - not great. We had reserved a king-sized bed but the professional but chilly receptionist told us there were only doubles unless we wanted a handicap-access room - disappointing. We have been President's Club members forever but no upgrade was offered. The room was a good size and clean, but there was a constant "hummmmmm" coming from the wall - not the elevator or A/C or fridge or TV but the actual wall....thank goodness it stopped humming about 10pm. I had hoped to watch the Sharks' game but, as always with this Fairmont, the game is not carried on room TVs - only in the bar....really??? Although the menu is very limited, room service was good - the flatiron steak is salty but tender. Rather a disappointing visit.

Carrie K. Business - 15/11/2018 AccorHotels certified review
« Love the Fairmont »

Top notch service!

Anonymous Business - 15/11/2018 AccorHotels certified review
« Work Meeting »

Nice rooms and location. My room was in a separate building which was not very handy.

Jesus R. Business - 15/11/2018 AccorHotels certified review
« Awesome hotel »

It was great, room was beautiful, super impressed by the Fairmont.

Jorge Business - 15/11/2018 AccorHotels certified review

it was what I expected from the Fairmont. High quality, no surprises.

Gabriel A. Friends - 15/11/2018 AccorHotels certified review
« Awesome »

I only stayed there one night but beds were comfortable the veiw of downtown San Jose was great and the rooms were really spacious.

Matt Business - 15/11/2018 AccorHotels certified review
« Good by chaotic »

There on business and very busy everywhere

Antoinette C. Families - 15/11/2018 AccorHotels certified review

Was very good. One glitch, was supposed to get free wifi but was on my bill at checkout. The reservation desk did take it off but good thing I checked out at desk rather express

T J. Business - 15/11/2018 AccorHotels certified review
« Great place to stay in San Jose »

The staff is wonderful and super efficient.

Anonymous Couples - 15/11/2018 AccorHotels certified review

Everything was outstanding

Michele M. Business - 15/11/2018 AccorHotels certified review

Great. I was there for Quick Books Connect. Only issue was not having additional help at bar on busy nights.

Anonymous Business - 15/11/2018 AccorHotels certified review
« Excellent, as expected »

My visit was excellent. The facilities are well-maintained, and everything in the room worked. The staff is friendly and helpful.

Griselda R. Couples - 15/11/2018 AccorHotels certified review
« Complicated »

Check in was easy Housekeeping threw away food I had bought that was not eaten My husband asked for the night time setting with chocolate covered strawberries and we never received it- two nights in a row Our room was charged for room service that was not suppose to be (later fixed)

Anonymous Business - 14/11/2018 AccorHotels certified review
« Fantastic! The only thing that would have made it perfect is having a room ready for me at checkin. »

see above - everyone was so helpful and the amenities were great!

Anonymous Business - 14/11/2018 AccorHotels certified review
« Overpriced »

The Hotel room and amenities are not aligned to the price paid. Room could benefit from a remodeling/refresh, technology is antiquated and overall look & feel of the hotel accommodations needs to be revamped.

Anonymous Couples - 14/11/2018 AccorHotels certified review
« Old rooms, tv didn't work correctly, would probably chose another hotel entirely. »

Old rooms, tv didn't work correctly, would probably chose another hotel entirely. Incorrectly charged my card as I left. The stay was a gift, and I received the bill after I had already left. Complete hassle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for taking the time to share your comments concerning your stay at the Fairmont San Jose. I wanted to apologize for the issues that you had with your television. I see that you mentioned that this stay was supposed to be a gift and that you should not have been charged. I had a few questions about this as I do not see anything notated on your reservation. Will you have a moment over the next coming days where I could give you a call so we can straighten this out? Thank you, Nick Mathewson Director of Front Office Fairmont San Jose

Carlos Business - 14/11/2018 AccorHotels certified review
« Blah »

I was expecting a better stay for the price. Plus my invoice was incorrect. I requested it be changed on Monday November 12th at 12:24am PT. I received a response within hours indicating that the $62.44 refund had been processed and a revised invoice sent. As of Nov 14th 1:40pm CT I have yet to receive the revised invoice and the refund hasn't posted.

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