Fairmont San Jose 4 stars

Customer review rating 4.3/5 6,334 reviews
Fairmont San Jose
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Hotel extras

Located in the center of Silicon Valley's top attractions, experience one of the world's most innovative destinations at Fairmont San Jose. Luxurious accommodations offer the utmost in comfort and convenience

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Bicycles rental
Catering
  • 6 restaurant(s)
  • 1 bar(s)
Business services
  • 23 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont San Jose

170 South Market Street
95113
san jose
united states

Tel: +1408 9981900

Fax: (+1)408 2871648

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    METRO OAKLAND INTERNATIONAL APT At 57.94km / 36 miles

  • By plane

    NORMAN Y. MINETA S-JOSE INTL APT At 4.83km / 3 miles

  • By plane

    SAN FRANCISCO INTL AIRPORT   At 57.94km / 36 miles

GPS :37.332997, -121.88898

Our accommodations

Each guest room and suite is non-smoking and luxuriously-appointed with every amenity including the finest bedding and toiletries - Wired and wireless High Speed Internet access and a telephone in the bathroom to assist guests in maximizing their in-room time and comfort.

Fairmont Dbl Dbl Main Bldg

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont King Main Bldg

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Queen Main Bldg

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Dbl Dbl Main Bldg

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe King Main Bldg

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe King Tower

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Signature King Main Bldg

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Luxury Suite Parlor NS Main Building

  • Max. number of persons: x3
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Double Double ADA Communication

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Double Double ADA Grab Bars

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Dbl/Dbl Tower

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Double Double ADA Roll In Shower

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont King ADA Communication

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont King ADA Grab Bars

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont King ADA Roll In Shower

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont King Tower

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe DD ADA Comm

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Queen NS

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Dbl/Dbl ADA Grab Bars

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe DD ADA R-I Shower

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe King ADA Grab Bars

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Queen ADA Grab Bars

  • Max. number of persons: x3
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Double Double NS Tower

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Junior Suite QQ Main Building

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Signature Suite King NS Main Building

  • Max. number of persons: x3
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Junior Suite DD Main Building

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Junior Suite KG Main Building

  • Max. number of persons: x4
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Luxury Suite King NS Main Building

  • Max. number of persons: x4
  • Area: From 115
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

1 Bedroom King Suite ADA Comm

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Suite King ADA

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe DD Suite ADA Comm

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

1 Bedroom DD Suite ADA R-I Shower

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe DD Suite Main Building

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe King ADA Comm

  • Max. number of persons: x3
  • Area: From 42
  • Bathrobe
  • Ironing board and flat-iron(...)

1 BR King Suite Tower

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe KG Suite Main Bldg

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe King Suite Tower

  • Max. number of persons: x4
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Our restaurants and bars

FOUNTAIN RESTAURANT

Type of cuisine: Regional

Open for breakfast and lunch, Fountain Restaurant specializes in fresh, local sourced, globally inspired cuisine and offers a selection of inspired Local Bowls for breakfast and lunch as well as a Sunday Brunch Buffet.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAKAI SUSHI AND SAKE

Type of cuisine: Japanese

Elevated not just in location bit also in experience. Enjoy your favorite sushi creations at TAKAI Sushi & Sake Bar located in the Lobby Lounge at the center of Fairmont San Jose. TAKAI features authentic Japanese beer, sake and craft cocktails.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIJAN BAKERY AND CAFE

Type of cuisine: Cafe

Bijan Bakery has been one of San Jose's most premier European bakeries known all over the Bay Area for the finest quality pastries, cookies, European style croissants, and handmade sandwiches.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MCCORMICK AND SCHMICKS SEAFOOD

Type of cuisine: Thematic cuisine

Renowned as The Fresh Seafood Authority, the menu is printed twice daily and features more than 30 species of fresh fish and seafood caught daily from the Pacific Ocean as well as other regions around the world.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRILL ON THE ALLEY

Type of cuisine: Regional

The Grill on the Alley is a well-renowned steakhouse with a classic American menu to suit all tastes. The lunch menu features salads, seafood, specialty dishes while dinner offers a wide selection of steaks and chops, prepared in 8 different styles.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAIRMONT CAFE EXPRESS

Type of cuisine: Regional

Cafe Express is a great option for grabbing coffe and breakfast on-the-go. Pastries, whole fruit, yogurt and breakfast sandwiches available.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

The Lobby Lounge is renowned for a lively atmosphere and features creative craft cocktails, micro brews, local wines by the glass and contemporary bar bites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 1,236 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 1,000 people

Find out more
Fairmont San Jose Meeting Room

Our guest reviews for
Fairmont San Jose

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,334 reviews

How disappointing!

Customer review rating 4.3/5

Eddie Business - 09/05/2019 AccorHotels certified review

I remember way back when I was a kid in the 60's living is San Francisco and seeing the Fairmont hotel there and being told this is one of those luxury hotels for rich folks. At that time staying in a room at the Fairmont seemed like something that would never happen. Well, after last week, when I stayed at the Fairmont in San Jose, I realize that the Fairmont is no longer all that! Yes, we got a special rate because my work booked a block of room for a meeting but did they have to give us the worst rooms they had? And even if they did how could ANY of their room be such low quality? I walked into my room and was confronted with a raggedy college dorm room type refrig sitting on the floor in the middle of my room. Oh don't get me wrong they did have another refrig that was nice and sitting inside a cabinet but that was filled with drinks that you had to pay for. When I saw that old refrig on the floor I could believe my eyes. It must be the light in the room I thought. So I decided to open the drapes to get a better look at this miniature monstrosity of a cooler. Unfortunately, my windows open to two huge walls that came within a couple feet of my window, leaving just a sliver of opening to look out beyond. Overall the room was plain and ordinary. The bathroom looked like they started to update but ran out of money to redo the shower. The coffin sized shower still had old dated tiles and the shower fixtures were probably the ones that were installed when the place was first built. Don't get me wrong, I'm not say antique, I'm saying just plain old. Service was no better. I got to say the woman that checked me out was nice and pleasant enough but the man that checked me in barely gave me the time of day. In fact , he didn't tell me anything useful except the elevator was around the corner. No mention of which room he decided to put me in nor did he tell me about any of the amenities of the hotel: gym, pool, and even how to access the wireless. He just check my id and gave me my key. The valet was no better. The folks that greeted me in the front and took my car were pleasant but the man who worked the valet office downstairs must have been the brother of the man at the front desk. When I handed him my valet ticket, he took the ticket without a word, scanned the ticket, then place the ticket on the counter and still without a word went back to doing whatever he was doing. I stood there wondering if he was finished with me and where I was suppose to go to wait for my car. After a few awkward moments I asked if he was done and was I supposed to wait outside for my car. He just looked up and gesture for me to wait outside. At $26/day plus tips and this is the service I get for parking my car in a hotel with dumpy rooms!?

Excellent service!

Customer review rating 4.3/5

Jaime H. Business - 09/05/2019 AccorHotels certified review

Loved my stay. The pillows were flat but overall everything was great.

Great customer service

Customer review rating 4.3/5

Lauren Business - 08/05/2019 AccorHotels certified review

My booking process was a bit complicated getting into the room block for an event. The Fairmont customer service reps I worked with on multiple occasions went above and beyond to find solutions and ensure I received the best price. The stay itself was great - nice touches around the hotel from the fruit infused water, in-room dining, and cold towels at the gym. Only reason I give the stay a 9 rather than a 10 was because I had booked a king bed room but ended up having to stay in a double bed room. Normally I understand when this happens, but I had just been on the call with a hotel rep 2 days prior regarding my reservation and had confirmed I would still be in a king room. So having just confirmed that made it a bit disappointing. However, when I brought that up at check in, the front desk rep at check-in offered me a $30 dining credit for the inconvenience which was a nice touch. Overall great stay and service.

very good.

Customer review rating 4.3/5

Dehui P. Business - 06/05/2019 AccorHotels certified review

The room is clean and comfortable. staff is very nice.

Everything was great

Customer review rating 4.3/5

A Business - 06/05/2019 AccorHotels certified review

Very comfortable, great gym

Thank you for accommodating the Cisco group!

Customer review rating 4.3/5

Linda Business - 06/05/2019 AccorHotels certified review

Excellent property & service!

Extremely satisfied

Customer review rating 4.3/5

Janie S. Couples - 03/05/2019 AccorHotels certified review

They were very accommodating and professional. People at desk very friendly and polite.

Customer review rating 4.3/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

Fantastic a bit pricey but nice experience.

low experience for the price and the amount of nights i stayed in the past

Customer review rating 4.3/5

Tk Business - 03/05/2019 AccorHotels certified review

i still cannot believe there is no free bottled water in the room. anyhow i asked it for it at the front desk and she said to go get at the bell desk. i this the service we should be receiving at a 5 star hotel?

Upgrade

Customer review rating 4.3/5

Dt Business - 03/05/2019 AccorHotels certified review

I was either lucky or somehow welcomed by the front desk. When I checked in, I received a free upgrade when I checked in. I have always had a comfortable and awesome stay at your hotel.

very nice

Customer review rating 4.3/5

Alexandra Business - 03/05/2019 AccorHotels certified review

really friendly woman at the front desk who was willing to help me find a room quickly when the hotel I was originally supposed to stay in "overbooked". I ended up staying with Fairmont for both nights because of how kind the woman, Syliva, at the front desk was.

overall experience is very good except for the room location

Customer review rating 4.3/5

Pad Business - 03/05/2019 AccorHotels certified review

I was told by front desk they have a better room in the building than adjacent building. I need a quiet room but this room was located very next to elevator. I could hear the sounds. I was thankful did not disturb me during sleep as it has long hall way.

Great Hotel

Customer review rating 4.3/5

Anonymous Business - 01/05/2019 AccorHotels certified review

I loved checking in and out online. The staff is super friendly from the front desk to the waiter in the lobby restaurant. Pleasantly surprised for the complimentary glass of wine.

We had an incredible time and the staff was amazing

Customer review rating 4.3/5

Kelly R. Families - 01/05/2019 AccorHotels certified review

In the lounge, pool, and for the incredible Easter Brunch we were completely well taken care of. The staff was attentive and worked with us to make sure we had a great family experience while we were in San Jose on spring break

VERY COMFORTABLE

Customer review rating 4.3/5

Roslyn W. Business - 01/05/2019 AccorHotels certified review

Great hotel! The staff and food are amazing and the rooms are super comfortable. Great night sleep!

Good

Customer review rating 4.3/5

Angelica C. Families - 30/04/2019 AccorHotels certified review

Stay was over all good. A little annoyed no one informed me about a hold on my debit card when I checked in. It would have been nice to be informed of it in advance. But other wise I’m stay was good. The valet parking attendants did a great job.

No hot water

Customer review rating 4.3/5

Jon Business - 27/04/2019 AccorHotels certified review

Nicely appointed room, but lack of hot water ruins everything positive about the place

The hotel was nice and we had a great stay.

Customer review rating 4.3/5

D. A. Friends - 27/04/2019 AccorHotels certified review

Overall, the experience was really nice. The hotel was inviting, and the suite we got was well appointed and comfortable. We used the pre-order door hook form to order in-room breakfast, and it arrived on time and just as ordered (and was tasty too). The server, J.C., was pleasant and on top of things. The staff for the most part was friendly and helpful. The pool was nice and well maintained. As for some nits, there were more than a few - mostly minor, but they could be addressed nonetheless. - No utensils in the room (not even plastic ones). Didn't realize that until I brought dessert back to the room and had no fork/spork to eat it. - There needs to be bigger and/or clearer warnings about moving things in the in-room mini-bar. I didn't realize moving things was a no-no until too late, and then I had to go to the front desk to have charges removed. - I had prepaid for in-room internet, but accessing the in-room Wi-Fi was confusing and counter-intuitive. The log-in site needs to better explain that you need to select the regular option, but that you won't incur additional charges on top of your prepaid reservation payment by selecting the basic option. - The room needs more trash receptacles. - I had selected the prepaid valet parking option when I reserved the room online. But at check out time, the valet in the parking garage told me I had to pay for parking separately. That was unexpected and fairly annoying. - We couldn't find a tissue dispenser until my friend finally spotted it below eye level in the bathroom. It would be helpful if tissues were more visible and perhaps in more than one location. - The front desk clerk made some changes to my account and room key, but didn't tell me my friend's room key would not work after that. Consequently, my friend couldn't use her key to get into the room at one point. At any rate, even though there were a number of minor hiccups, I enjoyed staying at the San Jose Fairmont, and would definitely stay there again.

It was fine, pleasant. The staff is great. I saw the pool for the first time and enjoyed a meal in the lobby.

Customer review rating 4.3/5

Bronwen Business - 25/04/2019 AccorHotels certified review

I stayed in the old building, which is lovely but the shower in my room seemed to have mildew? and the knob for the temp control needs to be replaced. It took several minutes to figure out how to get the water warm. Just update the shower and you'd have a fabulous room.

This is a tired old hotel with poor customer service that doesn’t meet Fairmont’s high standards

Customer review rating 4.3/5

Rod Couples - 25/04/2019 AccorHotels certified review

Extremely poor. The facilities are old and tired, the bathroom for example has not been refreshed for c20 years. The housekeeping service was sloppy and inconsistent. Even simple points like leaving a complementary bottle of water was too difficult. I had to phone down to get my room serviced. The hotel is obviously used to gouging business people on conferences, it is very very poor value for money. It needs either a major refurbishment and new management or a rebrand within the Accor group to a lower quality brand. It is absolutely NOT at Fairmont standards. Very disappointing. A hotel to avoid. I will not be returning.

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