Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating 4.7/5 650 reviews
Fairmont Heritage Place - Ghirardelli Square
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Hotel extras

  • Only a 5 minute walk to Fisherman's Wharf

  • Easy access to San Francisco's historic cable car turntable

  • All of our luxury residential suites are fully equipped for your family

  • Free bike rentals

  • Grocery shopping services can be arranged before arrival or during your stay

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • 5 restaurant(s)
  • 2 bar(s)
Leisure and activities
  • Fitness centre
  • Massage
  • Golf
Business services
  • 1 meeting room(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109
san francisco
united states

Tel: +14152689900

Fax: (+1)4152689903

Contact email

Check-in from 16h00

Check out up to 11h00

  • By plane

    OAKLAND INTL AIRPORT At 35km / 22 miles

  • By plane

    SAN FRANCISCO INTL AIRPORT At 24km / null miles

GPS :37.80566, -122.422308

Our accommodations

All-suite residential-style hotel. The Fairmont Heritage Place Ghirardelli Square features one, two and three bedroom luxury residences that are a bold illustration of contemporary urban design in a landmark setting. Each residence within our luxury boutique hotel features bedrooms with full private bath en suite. The living room includes a slated hearth-framed fireplace. The kitchen is fully equipped and our dining area is designed for entertaining.

One Bedroom City View Owner

  • Max. number of persons: x4
  • Area: From 79
  • Views: City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

One Bedroom Bay View Owner

  • Max. number of persons: x4
  • Area: From 79
  • Views: Bay view *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Three Bedroom Bay View

  • Max. number of persons: x8
  • Area: From 176
  • Views: Bay view, City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Two Bedroom City View Owner

  • Max. number of persons: x6
  • Area: From 111
  • Views: City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Two Bedroom Bay View Owner

  • Max. number of persons: x6
  • Area: From 111
  • Views: Bay view *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Three Bedroom City View Owner

  • Max. number of persons: x8
  • Area: From 167
  • Views: City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

2 Bedroom Bay View ADA

  • Max. number of persons: x6
  • Area: From 111
  • Views: Bay view *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Two Bedroom City View

  • Max. number of persons: x6
  • Area: From 111
  • Views: City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Two Bedroom Bay View

  • Max. number of persons: x6
  • Area: From 111
  • Views: Bay view *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Three Bedroom City View

  • Max. number of persons: x8
  • Area: From 167
  • Views: City side *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

1 Bedroom Bay View ADA

  • Max. number of persons: x4
  • Area: From 79
  • Views: Bay view *
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Exclusive Resorts Residence

  • Max. number of persons: x4
  • Area: From 79
  • Most of the accommodation: Fireplace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

McCormick and Kuleto's

Type of cuisine: Regional

McCormick & Kuleto's Seafood & Steaks is located in San Francisco's historic Ghirardelli Square. Enjoy a specially prepared meal in our dining room, which features expansive views of The Bay, Alcatraz Island, Aquatic Park, Angel Island and the marina.

Lunch

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The PUB

Type of cuisine: Barbecue

Looking for classic comfort food? The Pub's extensive menus offer all of your Southern favorites to enjoy while overlooking our spectacular views of the Bay and Alcatraz.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Cheese School

Type of cuisine: Bistro

The Cheese School of San Francisco is the only independent institution of its kind in the nation. We are many things: cafe, cheese shop, cheese school, event space, and are also great caterers.

The Ghirardelli Ice Cream Shop

Type of cuisine: Cafe

At the Ghirardelli Ice Cream and Chocolate Shop you can view the original chocolate manufacturing equipment, indulge in Hot Fudge Sundaes, and sample one of their famous Chocolate Squares.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Palette Tea House

Type of cuisine: Regional

Palette Tea House introduces a refreshed perspective of Cantonese cuisine: a marriage of both authentic and modern culinary techniques. The restaurant features vibrant, authentic dim sum, live seafood, a pacific-inspired cocktails list.

Wattle Creek Winery

Photo non contractuelle / Strictly non binding

Wattle Creek Winery, in the historic Ghirardelli Square, is a lavish tasting destination in iconic San Francisco. A combination of style, taste and luxury, we provide unparalleled wine tasting experiences in the heart of the city.

San Francisco Brewing Co.

Photo non contractuelle / Strictly non binding

San Francisco Brewing Co. & Restaurant is an innovative craft brewery, bar, restaurant, and outdoor beer garden. We pour our own handcrafted beers, offer an interactive selection of games, and serve the very best of San Francisco-inspired pub food.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 10 people

Find out more
Fairmont Heritage Place - Ghirardelli Square Meeting Room

Our guest reviews for
Fairmont Heritage Place - Ghirardelli Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

650 reviews

reasonably sublime

Customer review rating 4.7/5

Steven A. Families - 17/05/2019 AccorHotels certified review

facility was great and the staff was available to help or to address concerns

Dear Mr. A., Thank You so much for sharing your most recent experience at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback, especially from our return guests. Thank You for highlighting the facility and attentiveness of the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Jessica Vogt Director of Rooms Warm Regards, Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

we had a wonderful time at the fairmont

Customer review rating 4.7/5

Martha D. Families - 15/05/2019 AccorHotels certified review

The hotel is beautiful location, exceptional service

Dear Martha D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bailey O'Neile Night Manager

We had an amazing stay!

Customer review rating 4.7/5

Anonymous Families - 15/05/2019 AccorHotels certified review

Every staff member from the valet to the concierge to the housekeeping staff was amazing and attentive to our large family. Having all the amenities of home in a hotel was great for our stay!

Dear Deborah N., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please rest assured that we will take the appropriate measures to address your dissatisfaction with our breakfast selections in order to prevent any future occurrence. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to the Fairmont Heritage Place - Ghirardelli Square in the near future. Yours sincerely, Bailey O'Neile Night Manager

Really enjoyed the property - great proximity to everything and nice to have the space of a one bedroom!

Customer review rating 4.7/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

Excellent - nice service, nice people. Easy to get around from the property.

Dear Jewell E., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bailey O'Neile Night Manager

A couple of days in the City

Customer review rating 4.7/5

Randy Couples - 15/05/2019 AccorHotels certified review

Friendly staff, great location for restaurants and excursions, very clean, very comfortable bed

Dear Randy P., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bailey O'Neile Night Manager

It was fabulous!

Customer review rating 4.7/5

Anonymous Families - 11/05/2019 AccorHotels certified review

The suite was beautiful and comfortable and had all the necessary amenities! The only one drawback was that the dryer did not work. It did not dry the clothes, even though it was on for hours! Something was wrong with it, and we left a note for housekeeping to let them know, upon our departure.

Dear Barry G., Thank you for taking the time to tell us about your experience at the Fairmont Heritage Place - Ghirardelli Square. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the dryer issue that you experienced with our engineering team and prevent future occurrence with future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bailey O'Neile Night Manager

It is a lovely hotel and property.

Customer review rating 4.7/5

Sheri G. Families - 10/05/2019 AccorHotels certified review

Our stay was wonderful. Room service was a bit slow and we got turned around in the hotel and seemed to get lost easily. Housekeeping was fantastic, the valet and car driver were also fantastic. Our check in was easy and the hostess was warm and friendly. Not so much at check out.

Dear Sheri G., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies that your departure did not go as smoothly as expected. Please rest assured as well that we have taken the appropriate measures to address the problem with our Room Service delivery time in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Bailey O'Neile Night Manager

First Class all the way

Customer review rating 4.7/5

Dennis Couples - 14/02/2019 AccorHotels certified review

Loved the quiet and luxurious accomodations

Dear Dennis C., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bailey O'Neile Night Manager

Nice and cozy.

Customer review rating 4.7/5

Luiza Families - 11/02/2019 AccorHotels certified review

Staying at the two bedrooms suite at the Fairmont Heritage felt like home. It was super nice to have the living room to chat and the kitchen even though we didn’t use it that much. Having two suites was also great for our group, since we didn’t want to share a bathroom but did want to stay together. The only complaint we have is that the shower pressure was below our expectations. We also had some issues with the check in and the check out but it was nothing major. Price was as expected, not having to pay any extra taxes at check in - which was a relief. At other times, we had bad surprises in other hotels in San Francisco with that kind of stuff. So we were really happy that what we paid for in advance was actually the final price. Breakfast and Wine/Cheese time were a bit crowded but that was expected. We missed having something salty other than the bagels and bread at breakfast. Overall it was a really nice stay and we would be happy to stay at the Fairmont again.

Dear Luiza P., Thank You so much for taking the time to share your most recent experience with us at the Fairmont Heritage Place Ghirardelli Square. Thank You for highlighting the residence itself including the spacious living room/kitchen area and having the space needed for a group. If you have anymore details regarding the check in and check out experience I would most certainly like to know more so I can share your comments with our team. This feedback will help us continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli
Customer review rating 4.7/5

Anonymous Families - 04/02/2019 AccorHotels certified review

The stay at this hotel was great! Staff service was amazing! Very clean. Everything we needed was available. I love room service! It was wonderful how relaxing they made our stay. I would definitely come back and would recommend this hotel to friends and family.

Dear Mario E., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bailey O'Neile Night Manager

Excellent.

Customer review rating 4.7/5

John F. Business - 30/01/2019 AccorHotels certified review

One of my favorite hotels/homes in the U.S.

Dear Mr. F., Thank you so much for sharing your feedback regarding your most recent stay with us at your home away from home at Ghirardelli Square. It is always a pleasure to receive positive feedback from one of our Le Club Accor Platinum Members and loyal guests. I will share your comments with our team including that this is "one of your favorite homes in the US." I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously make memorable moments for our guests. Thank you again for sharing your experience, and we look forward to welcoming you back in March! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

50 birthday

Customer review rating 4.7/5

Steve M. Families - 30/01/2019 AccorHotels certified review

Just amazing and definitely one to remember

Dear Mr. m., Thank you for taking the time to complete this survey and share your feedback of your most recent experience celebrating your 50th birthday! It is always a pleasure to receive positive feedback and I am so glad that your birthday celebration was one to remember. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously turn moments into memories for our guests. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli
Customer review rating 4.7/5

Anonymous Families - 30/01/2019 AccorHotels certified review

Staff was so accommodating and professional and we loved the room set up and all that was included. Location was amazing.

Dear Mrs. D., Thank you so much for sharing your feedback regarding your most recent stay. It is always a pleasure to receive positive feedback. Thank you for highlighting "Staff was so accommodating and professional and we loved the room set up and all that was included. Location was amazing." I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive make memorable moments for all of our guests each time they stay at their home away from home. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

a nice stay

Customer review rating 4.7/5

Richrd H. Families - 30/01/2019 AccorHotels certified review

convenient location, good space in the rooms and friendly staff. Breakfast and snacks were a little tired

Dear Mr. H., Thank you so much for taking the time to complete this survey and share your experience with us. It is always a pleasure to receive positive feedback and thank you for highlighting the friendly staff, location, and space of the residences. Also thank you for sharing your thoughts on our continental breakfast offering. If you have anymore specific details you would like to share please let me know as it helps us improve our services with this invaluable feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back next time your plans include San Francisco. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Unique and wonderful!

Customer review rating 4.7/5

Cherie F. Couples - 30/01/2019 AccorHotels certified review

We had a lovely time during our stay. Sleeping within the walls of a famous Chocolate Factory is a very special event. The views were sensational and the service was beyond expectation!

Dear Mrs. F., Thank You so much for taking the time to share your invaluable feedback regarding your most recent stay! It is always a pleasure to receive positive feedback and thank you for highlighting that the "the views were sensational and the service was beyond expectations!" I will share your comments with our team. Also, thank you for your comment regarding our Continental Breakfast Offering. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back! Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Exceptional stay

Customer review rating 4.7/5

Jamie Families - 25/01/2019 AccorHotels certified review

Concierge was very helpful. They attended to all of our needs! Place was beautiful and perfect for our family. Beautiful and clean! Stagg was very friendly and helpful.

Dear Jamie N., Thank You so much for sharing your most recent experience with us at the Fairmont Heritage Place Ghirardelli Square. It is always a pleasure to receive positive feedback and thank you for highlighting our Concierge Team and that the staff was so helpful during your stay. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Vogt Director of Rooms Fairmont Ghirardelli Square Team Fairmont Heritage Place, Ghirardelli Square 900 North Point Street, Suite D100 San Francisco, California United States 94109 T + 41… F + 41… www.fairmont.com/ghirardelli

Wonderful stay

Customer review rating 4.7/5

Anonymous Friends - 17/01/2019 AccorHotels certified review

Great location and service. Suites were spacious and nicely appointed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bailey O'Neile Night Manager

Completely enjoyable in every facet.

Customer review rating 4.7/5

Anton S. Families - 17/01/2019 AccorHotels certified review

Loved the accommodation, friendly and attentive staff, excellent location. That's pretty much all you need.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bailey O'Neile Night Manager

amazing

Customer review rating 4.7/5

Cary J. Families - 08/01/2019 AccorHotels certified review

Property is beyond words.. 3 king suite with kitchen was amazing for my family of 5.. We look forward to visiting again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bailey O'Neile Night Manager

One night with grandchildren in this facility worked out very well

Customer review rating 4.7/5

Mark Families - 04/01/2019 AccorHotels certified review

The quiet, large clean room with a kitchen and separate bedroom worked very well for us. The location was handy to various shops and restaurants . Bit on the expensive side however.

Dear Mark H., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bailey O'Neile Night Manager
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