Hotel - Fairmont Le Château Frontenac
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Frontenac

4.6/5 8,225 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel.In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

  • 611 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,225 reviews

Our guest reviews for Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more
Anonymous Families - 16/09/2018 AccorHotels certified review
« Great experience. »

We enjoyed a great three-day stay. Excellent staff. Super clean room. Everything fresh !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Kevin Friends - 16/09/2018 AccorHotels certified review
« Outstanding »

We stayed on the Gold Floor and couldn't have been happier. the concierge staff on the gold floor were the best. The food was fab. Our rooms were comfortable and beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Linda O. Families - 16/09/2018 AccorHotels certified review
« We had a wonderful vacation. »

Staff was extremely friendly and helpful. So nice to be right in the centre of everything that Old Quebec has to offer. Loved that our children were able to stay in such an iconic landmark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms and Mr O. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Djibril Friends - 15/09/2018 AccorHotels certified review
« Very disapointed »

The Room was not as I required Waiting time to get in was almost 4 hours It was my first time to experience Fairmont Le Château Frontenac Very bad experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T. Thank you for taking the time to share your comments concerning your stay at Fairmont Le Château Frontenac. Excellent service is what we strive to be known for. Therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to all our guests. We are sorry that this first stay was below your expectations. We'll take great notes about your comments, thank you for mentionning them. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Victoria M. Couples - 15/09/2018 AccorHotels certified review
« From the moment we entered the elegant lobby, we enjoyed a comfortable level of attention by the staff. »

It was our choice to spend our fortieth anniversary in a place with a historical back story. We gave considerable advanced thought to what we wanted to do during our stay in Quebec City and this hotel was beautifully located to fully realize our plans. Thank you for a memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms and Mr M. Congratulations on your 40th anniversary! We are so honored you chose to celebrate this special occasion with us and that we were able to make it so memorable. Thank you for this great feedback! We pride ourselves on creating unique and personal experiences for each one of our guests. I will be sharing your wonderful comments with our teams. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Connie N. Couples - 15/09/2018 AccorHotels certified review
« Elegant and beautiful »

We enjoyed our stay at this historic hotel. The staff was wonderful and the setting was spectacular. The only thing we thought was lacking was there were no candy or books available any where in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms N. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Marilyn C. Friends - 15/09/2018 AccorHotels certified review
« Mediocre »

For the cost to stay at this this hotel I was very disappointed. Some of the service was not what I had expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

James G. R. Couples - 14/09/2018 AccorHotels certified review
« Beautiful building with attentive staff »

Was disappointed there were no robes in the room and no turn down service. Things I expect in a hotel of this caliber

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, Ernesto Carrillo Housekeeping Manager

Amy F. Business - 14/09/2018 AccorHotels certified review
« The hotel is magical »

We loved the hotel. Staff was friendly and rooms were comfortable and clean. The location was perfect for exploring walking distance to many attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms F. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Jon Couples - 14/09/2018 AccorHotels certified review
« Generally wonderful. »

Everything was great! The only disappointment was the charge for in room breakfast - $98 certainly seemed way too expensive for what we ordered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Anonymous Friends - 14/09/2018 AccorHotels certified review
« Very good. There seemed to be confusion with member drink vouchers and where you were able to use the vouchers in the hotel. »

Diane Gauthier in Concierge made our stay memorable. Diane assisted us with all of our tours and questions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

D. Business - 14/09/2018 AccorHotels certified review
« Pleasant Stay »

Nice staff, beautiful hotel, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Ryan H. Couples - 13/09/2018 AccorHotels certified review
« Above and Beyond »

I had just proposed to my now fiance the night before. At the time I booked the hotel, I asked if there was any little extra touch they could do to help us celebrate our anniversary and proposal. The staff went way above and beyond my wildest dreams!! They were so thoughtful and had great attention to detail. It was much more than just rose petals on the bed; they gave us extra perks and a view. My fiance was literally saying "is this real life?!" Thank you to everyone on staff that gave us a magical experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Mary S. Couples - 13/09/2018 AccorHotels certified review
« Chateau Frontenac is a delight. »

Absolutely charming. The staff were pleasingly attentive - using our names, referring to our anniversary, efforts to make the stay special. The room was ideal for wheelchair access. The restaurant and bar were great and again very friendly and attentive staff. Appreciated the ramp in the Sam. Our waitress there helped to make the dinner special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Anonymous Families - 13/09/2018 AccorHotels certified review
« Great service friendly staff good food thanks »

Everything was great we came from Florida and daughter from Vancouver we have family union in the hotel staff was very friendly and courteous which made our stay like home thanks to everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh K., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Mark N. Couples - 13/09/2018 AccorHotels certified review
« Amazing place and service »

Everything was top notch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr n. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Gigi R. Couples - 13/09/2018 AccorHotels certified review

our room was rather warm air conditioner very in efficient in its cooling capacity .. we went 3 days without having our mini bar refurbished ... room service was prompt but our flat bread pizza dish was too salty to eat ... bell service was wonderful and brought us up immediately a robe that was missing from the room as well as 2 pair of slippers. loved the service and the meat and cheese platters at 1608 ... the chairs need to be repainted and reupholstered ... looked fairly well worn and there was popcorn and nuts all over the floor ... I am telling ypu this so you can address these things as one of my good friends is the general manager of a 5 star hotel and beach resort and I know who great the challenges can be ....so thumbs up to the food and beverage and thumbs down for maintaince

Karl H. Business - 13/09/2018 AccorHotels certified review
« Luxury Quebec City Hotel »

I was there in September 2018 for 4 days on business. The hotel was fantastic. From the bell captains, to the front desk, housekeeping, restaurants, lounges, everything was top notch. Everyone was very friendly, room was a good size with a nice view of the St Lawrence River and a park. The meeting rooms were well equipped and very accessible. Overall, it was a wonderful experience, can't wait to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Griet E. Families - 12/09/2018 AccorHotels certified review
« It was a nice experience to stay in this exceptional building and this top location. »

Already at the entrance, as a client you understand how other tourists look at you as 'being very fortunate to BE A CLIENT' and not just a visitor/photographer of the lobby... The overal experience was very good and overwhelming. The only point of improvement is the pool. The floor was not clean because they accept parents/grandparents with children and these people were allowed inside with normal shoes. The bathroom is rather small but I have seen more of such small bathrooms allover in Canada, it seems to typical maybe. The quality of food at the restaurant was very good and the friendlyness of the servants outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms E. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Regarding the pool, we'll share your comments with the manager in charge. Thank you for mentionning it. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Dr. D. P. Couples - 11/09/2018 AccorHotels certified review
« The Grande Dame is in bad need of a a facelift »

way too expensive for what it is. Dressers in rooms have been replaced by money making Mini Bars no space for personal clothing items Bathrooms are air lines size Rooms are unusually clean , a rarity these days Steam baths are marvelous after long days of walking in the old town Staff is absolutely charming and very helpful. Hotel was conceived when guests in large suites traveled with their own maids the Broom closets size maids rooms have now been transformed in way too expensive Guests rooms make sure you request a decent size room and do not get a broom closet Nice touches such as the Epoque Tea Room in costumes have vanished Canadian Pacific days had class Now ruined by Fairmont Starbucks etc should never have been allowed in such a magnificient property Still worth staying at as an experience but do not expect the old days class and experience its been all dismantled by Fairmont and its American U.S. influence . The Concierge and Doormen guys are incredibly good and helpful If you stayed in that Hotel before Fairmont took over you will not really enjoy your stay and may as well stay at the Loews or the Hilton .You will save tons of money and be just as comfortable or uncomfortable depending of how you look at it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comments will be shared and studied with the respective managers. Thank you for taking the time to detailed them as you did. Regarding the drawer and spaces available in our furnitures, did you know that majority of the hotel have some to add to the room upon request by the guests? Do not hesitate to ask the next time, we'll be pleased to bring one to you. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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