Hotel - Fairmont Le Château Frontenac
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Frontenac

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4.7/5 6,399 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 50  CAD
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel.In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

  • 611 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 6,399 reviews

Our guest reviews for Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Tracey T. Couples - 19/04/2018
« Quality, luxury and personal service- to the nth degree. »

We took the train from Montreal to be pampered at the Frontenac for two nights, and were not surprised at the level of beauty and service at this lovely historic high-end hotel. Everyone we came into contact with at the Frontenac made it their goal to ensure we were treated like royalty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey T., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

AccorHotels certified review
Peter L. B. Couples - 18/04/2018
« Staff Provided Excellent Service & Support »

The staff worked very hard to make sure the room provided meet our needs. They accommodated two room changes in order to satisfy our concerns with outstanding results. They stay was wonderful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen B., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

AccorHotels certified review
Ken M. Couples - 18/04/2018
« Wonderful service, wonderful room »

This is my second time staying at the Frontenac with my wife. The first time was about ten years ago and I believe we ended up with the exact same room...Room 4177. We ended up changing rooms 3 times until we ended up in 4177. Rodolfo, the Fairmont rep, was very patient with us. This trip was a working vacation for me, I had meetings in Ottawa, but my wife and I decided to start our trip in Quebec for the food and culture. The Frontenac was an integral part of the experience as it is one of the most classic Hotels in Canada.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Wendy D. Couples - 18/04/2018
« Beautiful! »

We absolutely loved our stay at this beautiful hotel, very accommodating and friendly staff, spacious rooms and we also loved dining at Le Sam. Thank you!

AccorHotels certified review
Natalie H. Couples - 18/04/2018
« Beautiful place to stay for our 25th Anniversary »

My husband surprised me with staying at this hotel. It is a castle, it’s beautiful inside and out. We stayed on the gold floor and was treated like royalty. The staff were very attentive and helpful and friendly and courteous. The went out of their way to make sure we were comfortable and looked after. The hotel is close to lots of shopping and amazing restaurants. They view is speculator of the St. Lawrence river. It’s our favourite place to stay in Quebec City. I highly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie H., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

AccorHotels certified review
Dermot B. Families - 18/04/2018
« extremely comfortable hotel with helpful and charming staff. »

One of the best executive lounges (Gold) that I've experienced - and I travel a lot. Good atmosphere, well served and great concierge support by knowledgable and attentive staff. The room was first rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dermot b., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

AccorHotels certified review
Anonymous Business - 17/04/2018
« Perfect »

I have not stayed here for a number of years - the renovations, people and facilities were all first class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert D., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

AccorHotels certified review
Mr. A. F. Couples - 15/04/2018
« Outstanding »

The experience was great. My wife and I had a great time. All of the staff were very professional and were able to assist us with our needs. The restaurants are magnificent. It was great to spend our 1st wedding anniversary on the hotel’s 125th anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony F., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
Rudy K. Business - 15/04/2018

Very professional staff in a wonderful facility with a memorable location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudy K., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
W. Business - 15/04/2018
« Wonderful service was great love the new decor »

Site inspection found the staff extremely creative animated and great service Was very satisfied and look forward to our group being here in the summer The renovation was done very well and tasteful love it Everything went well very pleased

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn W., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with your group will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
Anthony R. Business - 15/04/2018
« Perfect. »

Staff was extremely helpful and happy/positive. Made the whole stay excellent. Food and drink was also second to none. Hotel itself was magnificent as always, both inside and out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonios R., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
Alex N. Couples - 15/04/2018
« It was great »

Our experience was good. We were here from Winnipeg on a mini honeymoon. There was 2 days that I wasn’t extremely happy with our stay. We came back in the afternoon both days to nap (we have a baby at home; wanted to take advantage of sleeping during our holiday!). I don’t know if they were clearing snow off the roof or moving furniture but it was extremely noisy.. so both days I called the front desk and both days they said they would look into it and get back to me and maybe we could switch rooms.. and both days no one called me back so we ended up leaving the hotel because we were unable to relax. We were in room 1070 and the noise appeared to be coming from above..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
Jose L. Couples - 14/04/2018
« Wonderful »

I was more than we expected, really great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose L., We very much appreciate your comments regarding your stay at the Fairmont Le Chateau Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

AccorHotels certified review
Risa Families - 13/04/2018
« Beautiful landmark hotel - bu »

The hotel is a beautiful landmark on the outside but inside needs an update. Charging for wifi is very petty and that was annoying. We never got our cheese platter that I pre-bought and we felt the pool should stay open until 10p. The spa needs a major upgrade to a more modern experience. The rooms are nice, beds a bit small. The Concierge was very helpful. I really did expect for from this historical and significant hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry you never received the cheese platter you ordered and had to ask for it, it shouldn't have'd happened. It's certainly not the level of service we want our guest to remember while visiting us. Ms C., I would be more than please to become your official contact at Fairmont Le Chateau Frontenac for your next visits! We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Jeff Couples - 13/04/2018
« Overrated and overpriced »

Room was older, and did not match the photos on site and email sent from organization. Bathroom very small. Mattress was tired and squeaky, and heating system very loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sader Thank you for taking the time to share your comments concerning your stay at Fairmont Le Château Frontenac. Excellent service is what we strive to be known for. Therefore, your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to all our guests. We noticed that you were not totally satisfied with your last experience. Regarding the picture, the accuracy of the image is very important for us, can you inform me of the site where you saw them? We would like to make sure it's accurate. Mr Sader, our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Michael R. Couples - 13/04/2018
« Fabulous »

Heavenly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rocchetti We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Anonymous Families - 13/04/2018
« Amazing! »

Wonderful hotel with great staff, truly made a the weekend stay a memorable one! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Hermann We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Brian M. Families - 12/04/2018
« Great hotel »

Excellent personnel and accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Wedded B. Families - 12/04/2018
« Wonderful Easter Weekend Getaway »

First time to visit Quebec City & stay at Le Chateau Frontenac to celebrate our 30th wedding anniversary. Wonderful, wonderful stay.. loved our room with a breathtaking view of St. Lawrence River & the chocolate covered strawberries with the beautiful card added a special welcoming surprise to both of us. The staff were attentive & polite & the room was immaculately clean. Will surely be visiting again ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Garcia We very much appreciate your comments regarding your stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback and we will make sur to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Booking as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.booking.com/hotel/ca/fairmont-chateau-frontenac.en.html Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

AccorHotels certified review
Charlie T. Couples - 12/04/2018
« Staff made this trip extra special for us. »

comfortable, friendly, courteous, surprises of kindness from staff, professional, competent, entertaining

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback from our VIP guest, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Trip Advisor as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.tripadvisor.com/Hotel_Review-g155033-d155587-Reviews-Fairmont_Le_Chateau_Frontenac-Quebec_City_Quebec.html#REVIEWS Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / PRESIDENT CLUB Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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