Hotel - Fairmont Le Château Frontenac
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Frontenac

4.6/5 8,870 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed 50  CAD
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel.In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

  • 611 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 8,870 reviews

Our guest reviews for Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more
Anonymous Couples - 11/11/2018 AccorHotels certified review
« Excellent service from check in to check out »

Professional staff in check in counter, at breakfast hall ..very good quality food ..comfortable and cosy room. Everything is good. Will stay in this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Mrs. J. E. K. Couples - 11/11/2018 AccorHotels certified review
« lovely hotel »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Anonymous Couples - 10/11/2018 AccorHotels certified review
« perfect experience »

All staff are very passionate and their attitude are very good. The room is clean and cozy. Like this very much! Hope come back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen Z., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Revisiting Q. Couples - 10/11/2018 AccorHotels certified review
« The hotel is beautifully preserved and delightfully up to date in both interior and cuisine offerings. »

Everything was well done. The room was lovely, the shops and restaurants were delightful. The staff were excellent. The one and only complaint was a faint odor coming from the bathroom, most likely due to old pipes or a bad sewer valve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Renee Couples - 10/11/2018 AccorHotels certified review
« The most wonderful, accomodating, special time we’ve ever had. »

We arrived at the hotel for our honeymoon on Oct. 29. Christine, our front desk attendant made us feel at home but better. She was so lovely and complimentary. She so kindly upgraded our room which only added to the celebration. Our time at Le Chateau Frontenac will be with us forever. At every corner of the hotel were friendly staff who made us feel like #1. Le Sam, had THE BEST food and bar! The staff there were knowledgable and great to chat with. The valet attendents were also friendly and they even left us with water for our drive, when we left. The bar 1608 was very dignified. Went for a drink at the end of each night. There are not enough words to explain what an incredible time we had. We hope to come every year on our anniversary. Thank you times a million!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renee D., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

John C. Couples - 10/11/2018 AccorHotels certified review
« Great Stay »

The hotel was excellent. Ideally located with all the comforts you would expect. The room was very nice, and had excellent city views. The hotel restaurants were awesome. Can't wait to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Anonymous Couples - 10/11/2018 AccorHotels certified review
« Beautiful hotel with great staff for the perfect Quebec City vacation! »

Convenient location, beautiful venue, great staff, overly helpful concierge. We’re definitely returning soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin T., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Terry C. Families - 10/11/2018 AccorHotels certified review
« weekend in quebec city »

I didn't like having to use card for elevators each time ,a key(card) with a sensor automatically would better,facilties were above on the higher standards, hotel personnel were good +,but not exceptional.The room which stayed was a touh smaller then my normal room for 2 beds,but overall was a decent hotel 3.5 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Kenneth Couples - 10/11/2018 AccorHotels certified review
« excellent service and best morning buffet »

Comfortable bed Nice and clean bathroo Strongly recommend to my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wing K., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Linda J. Couples - 09/11/2018 AccorHotels certified review
« Fabulous Hotel worh Outstanding Service »

Everything was perfect. Check in and check out were extremely smooth. Service in the hotel is impeccable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda J., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Lindsay B. Couples - 09/11/2018 AccorHotels certified review
« beautiful & romantic honeymoon »

A beautiful, romantic and historically important hotel... perfect for our Honeymoon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Cas Families - 08/11/2018 AccorHotels certified review
« Memorable »

It felt special......professional staff with well above average service delivery

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Danielle Business - 08/11/2018 AccorHotels certified review
« Nice hotel but had a few inconveniences »

I enjoyed the overall stay at the hotel however was quite shocked to find that I could not put my debit card down on the reservation to order room service. I'm sure this is due in part to the many issues of international travel but it was really inconvenient to have to come to the front desk every time I needed room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry for the inconveniance about the debit card for room service. We are working to find the best way for our guest. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely, Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

Dave W. Couples - 08/11/2018 AccorHotels certified review
« Amazing room »

It was a wonderful way to celebrate our Anny

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave W., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Frederick M. P. Couples - 08/11/2018 AccorHotels certified review
« Love it. »

We enjoyed your hospitality about twenty years ago with our children.Quite enjoyable then, except for the cold (Early March). This time a short stop, the two of us, and not disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick P., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER MEMBER, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

William Z. Couples - 07/11/2018 AccorHotels certified review
« Excellence !!! »

Excellent service, excellent restaurants, and well maintained room accomodations. If I return to Quebec City or visit any other city with a fFairmont Hotel we definitely stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

Lilia O. Friends - 07/11/2018 AccorHotels certified review
« Fall travel with friends in Quebec. »

Simply amazing. One negative thing was the day we’re were there was the Château once a year open house ... therefore the Château was packed with tourists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. I am very sorry you arrived during the open door ! We try to manage the crowd to make sure it is not impacting our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

Amy W. Couples - 06/11/2018 AccorHotels certified review
« Wonderful experience!! »

My husband and me celebrated our 25 anniversary in this fantastic hotel. We stayed here for 3 nights, the staffs are so friendly and helpful, special thanks to Natacha, she is so nice to us. We will come back to visit you soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy W., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANÇOIS LACHANCE DIRECTEUR ADJOINT À LA RÉCEPTION | ASSISTANT FRONT OFFICE MANAGER Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 …-2122 F + 1 … 1751 fr… fairmont.com

Lisa G. Families - 06/11/2018 AccorHotels certified review
« Wonderful and amazing! »

I have been returning to the Chateau Frontenac every October for the past several years now and I can’t imagine missing a year! I absolutely love the hotel and I brought three family members with me this year who are new fans of the Chateau! We will all be back next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac and thank you very much for your loyalty, it is very appreciated ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and see you next year. Sincerely, Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

James F. Couples - 06/11/2018 AccorHotels certified review
« We had a wonderful time on our visit to Quebec. »

Every person we met at the hotel and anywhere in the city of Quebec were very friendly and helpful during our entire stay. We will be back again some day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M/M F., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Alix Assistant Front Office Manager Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2122 F + 1 … 1751 Je… fairmont.com

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