Fairmont Le Château Frontenac 5 stars

Customer review rating (ALL Rating) 4.6/5 7,805 reviews

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Description

Hotel extras

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Our accommodation(s)

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 4P5 QUEBEC CITY
Canada

GPS:46.811864, -71.20626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  7,805 reviews

TripAdvisor Rating  4.5/5  7,882 reviews

Certificate of excellence 2024

Great Getaway

TripAdvisor rating 5.0/5

Bnp184 TripAdvisor review

My husband and I booked the Chateau Frontenac hotel for a 10 day getaway. We enjoyed the gold floor service everyday. We got to know the servers/hosts personally and they also offered suggestions on where to sightsee. We felt pampered and they knew our coffee preferences before we ordered. The maple lattes were delicious hot and iced. The hotel offered complimentary tours, wine tasting, mixology, and other experiences. By the time we checked out we felt like family and would definitely return again.

It was magical!

Customer review rating 5.0/5

Anne Couples - Confirmed reviews ALL

Everyone were very courteous, helpful and smiles! We had an amazing stay everthing was perfect!

Bonjour Madame D., Nous vous remercions pour vos commentaires suite à votre séjour au Fairmont Le Château Frontenac. C'est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager votre appréciation avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous vous serions reconnaissants si vous vouliez prendre un moment pour nous noter sur Google. Nos invités nous disent souvent qu'il est utile de lire les commentaires des invités précédents avant de réserver leur propre visite. ChâteauFrontenac Au plaisir de vous accueillir de nouveau très bientôt. Iris Germain Cheffe Concierge / Chief Concierge Fairmont Le Chateau Frontenac ir…

Awesome experience

Customer review rating 4.5/5

Rodrigo Friends - Confirmed reviews ALL

Definitely one of the most beautiful buildings in N America. Service is excellent with very friendly staff. Will definitely be back

Dear Mr D. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. As of the size of our room, being is a heritage Castle we do have a wide variety of sizes. Do not hesitate to let us know the size is important for you, it will be our pleasure to pick the right room for this expectation. We can see that you are not already a member of our loyalty program. Did you know that it is free to join, that members can save up to 10% on their stay and can enjoy a complimentary welcome drink every visit? We as well have a contest to win a dream stay at Fairmont Le Chateau Frontenac! To enroll you can click the link down below. It would be my pleasure to offer you the 5% discount members are entitled to on the room rate for this last visit and to compile your expenses on your new profile so you can already earn rewards points on your expenses ! Please reply to me with your new member number. https://bit.ly/3jf5830 Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Never Forget

Customer review rating 5.0/5

Valerie W. Friends - Confirmed reviews ALL

Beautiful, exquisite hotel and impeccable service. Thank you for helping us to enjoy our stay.

Dear Ms W., We very much appreciate your comments regarding your stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback and we will make sur to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Google as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. ChâteauFrontenac Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Iris Germain Cheffe Concierge / Chief Concierge Fairmont Le Chateau Frontenac ir…

great stay great hotel

Customer review rating 5.0/5

Stephen L. Couples - Confirmed reviews ALL

A City within a City. From arrival to checkout everything was perfect. Such a wonderful hotel. it's a little escape . I wish I could live there for a few months Stephen L

Dear Mr l. We very much appreciate your comments regarding your stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback and we will make sur to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Google as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. ChâteauFrontenac Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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