Fairmont Le Château Frontenac 5 stars

Customer review rating 4.6/5 10,672 reviews
Fairmont Le Château Frontenac
See on a map
+ 19 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

This heritage urban resort will seduce you with its breathtaking views of the St. Lawrence River and the architecture of the Old fortified City, designated a UNESCO World Heritage Site.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf Nearby
  • Tennis Nearby
  • Squash court Nearby
  • Snow Skiing Nearby
Catering
  • 4 restaurant(s)
  • 1 bar(s)
Business services
  • 23 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières
G1R 4P5
quebec city
canada

Tel: +14186923861

Fax: (+1)418/6921751

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    MTL / P ELLIO TRUDEAU INTL APT  At 268km / 166.53 miles

  • By plane

    QUEBEC JEAN LESAGE INTL APT  At 18km / 11.18 miles

GPS :46.811864, -71.20626

Our accommodations

Discover the best view of the St-Lawrence River or the architecture of Old Quebec City. Fairmont Le Chateau Frontenac is Canada's most beloved hotel. In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

Fairmont One King Bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Two Double Beds

  • Max. number of persons: x4
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont One King City View

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Two Double Riverview

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe One King Bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Two Double Beds

  • Max. number of persons: x4
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe One King City View

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe One King Riverview

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold One King City View

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont City View Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont City View Dbl Dbl

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe City View Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe City View Dbl Dbl

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe River View Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Deluxe Riverview Dbl Dbl

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Signature King

  • Max. number of persons: x2
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold City Dbl Dbl

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Riverview Queen

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Riverview King

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Signature King

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Signature Dbl Dbl

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Moderate Queen

  • Max. number of persons: x2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Jr. Suite King

  • Max. number of persons: x4
  • Area: From 55
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Fairmont Gold Jr. Suite Parlor

  • Max. number of persons: x2
  • Ironing board and flat-iron(...)

Fairmont Gold Suite King

  • Max. number of persons: x4
  • Area: From 63
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Signature Fairmont Gold Suite

  • Max. number of persons: x4
  • Area: From 61
  • Ironing board and flat-iron(...)

Fairmont Gold Suite Parlor

  • Max. number of persons: x2
  • Area: From 0
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Junior Suite King

  • Max. number of persons: x4
  • Area: From 45
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Junior Suite Dbl Dbl

  • Max. number of persons: x6
  • Area: From 45
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Frontenac Suite King

  • Max. number of persons: x2
  • Area: From 63
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Hitchcock Suite

  • Max. number of persons: x2
  • Area: From 74
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Elizabeth II Suite

  • Max. number of persons: x2
  • Area: From 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Charles de Gaulle Suite

  • Max. number of persons: x2
  • Area: From 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Celine Dion Suite

  • Max. number of persons: x2
  • Area: From 93
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Churchill Suite

  • Max. number of persons: x2
  • Area: From 128
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Roosevelt Suite

  • Max. number of persons: x2
  • Area: From 82
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Suite Trudeau Trudeau

  • Max. number of persons: x4
  • Area: From 127
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Suite Van Horne

  • Max. number of persons: x2
  • Area: From 137
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Studio Two Double Beds

  • Max. number of persons: x6
  • Area: From 51
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone
  • Mini Bar(...)

Our restaurants and bars

CHAMPLAIN RESTAURANT

Type of cuisine: Regional

A culinary journey through the discovery of a new Québec cuisine by Chef Stéphane Modat. Old World cuisine meets the New World. Come discover and explore the new frontiers of our celebrated regional cuisine.

PLACE DUFFERIN

Type of cuisine: Regional

Located on the Dufferin Terrace, Place Dufferin awaits you in a relaxed and elegant setting with an incomparable view of the St-Lawrence River. This restaurant offers sumptuous buffets and "à la carte" menus for breakfast.

STARBUCKS COFFEE

Type of cuisine: Cafe

Located on the terrace level at Fairmont Le Château Frontenac, Starbucks is your perfect stop before a busy day exploring and touring Québec City. Gourmets on-the-go will enjoy a variety of fine sandwiches, salads and pastries.

BISTRO LE SAM

Type of cuisine: Bistro

An experience in constant evolution throughout the day. Lunch menu, creative dishes to share, trendy happy hours, innovative mixology and evening entertainment.

1608 WINE AND CHEESE BAR

Photo non contractuelle / Strictly non binding

Inspired by the year of Quebec City's founding, 1608 Wine & Cheese Bar offers one of the largest varieties of top Quebec cheeses in Canada, sourced from its unique Cheese Room, and coupled with the top wine offerings the world has to offer.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 573 m²

  • Maximum capacity: 730 people

  • Maximum banquet capacity: 550 people

Find out more
Fairmont Le Château Frontenac Meeting Room

Our guest reviews for
Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

10,672 reviews

Excellent

Customer review rating 4.6/5

Mr&mrs M. Couples - 15/04/2019 AccorHotels certified review

Staff are wonderful, food is amazing and rooms were excellent

Dear Sean M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Memorable and special stay

Customer review rating 4.6/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

It was my husband's wish from the 1960's to stay at the Chateau Frontenac. It was everything we expected. The service, from the reception desk, doorman, bell captain, restaurant hostess and waitress was exceptional. The only reason for the 9 rating was the noise from the hallway on the 5th floor could be heard through the room door.

Dear Ms L. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Wonderful Experience in a Beautiful Location

Customer review rating 4.6/5

Anonymous Business - 15/04/2019 AccorHotels certified review

The staff and facilities are excellent!

Excellent service and experience

Customer review rating 4.6/5

Anonymous Families - 15/04/2019 AccorHotels certified review

We had a wonderful stay and greatly appreciated the excellent service we experienced at the front desk.

Dear Mr D. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Mediocore.

Customer review rating 4.6/5

Anonymous Families - 15/04/2019 AccorHotels certified review

Lovely location, beautiful common areas, but overall quality of Gold level rooms and services was at times lacking compared to other luxury hotels. Room had cobwebs, dust on TV stand, "king size" bed seemed smaller than American king's (possibly due to bed topper/pillow top), bathroom was incredibly small (had to squeeze into position on toilet due to it being nestled between a vanity and the shower). Kid's adjoining room was better equipped re bathroom. Gold level reception was hit or miss depending on who was on duty. Some took well to our concerns being raised while others made it seem like we were "just complaining." For the $ we spent on two rooms, upgraded to Gold, we would have expected more re attention to detail and overall service. That said, there were some super stars on their staff. For example: concierge, valets, tour guide, some of the staff on the Gold level reception and ALL the wait staff on the Gold level lounge were EXCELLENT!

Dear Mr. Brian D., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Frontenac. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that all the Gold staff involved in the follow up of the issues you kindly report us did the necessary follow ups to make sure the situation was taking care off. I'm really sorry you felt a lack of service from our part, our team never stopped looking for information and follow ups about your rooms and to make sure you enjoy a comfortable stay. We clearly missed our goal if you felt we were not taking care of the situation and we will take the appropriate measures to address the problem with our team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. As compensation for this issues, I credited the upgrade charges on both of your rooms as well as the connecting room fees; Copies of your bills showing the credits have been sent by e-mail. I stay at your disposal if you have further comments on the situation or questions, feel free to contact me directly. Sincerely, SANDRINE BONNET FAIRMONT GOLD ASSISTANT MANAGER / CONCIERGE Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 sa… fairmont.com

Our room was beautiful and the view of the river was amazing!

Customer review rating 4.6/5

Patty Q. Couples - 14/04/2019 AccorHotels certified review

Everyone was very friendly and helpful and the service was great! Christine checked us in and was very pleasant and welcoming. Enjoyed the restaurants and the Bartender's in 1608 Wine and Cheese Bar were very entertaining to watch. The Cheese Board was Yummy! Only negative of the stay was trash from previous guests was left in the wastebaskets in the room. Sent a text to Christine and she had it taken care of immediately. We are interested in the history of the hotel, is there any books you would recommend?

Dear Ms Q. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Regarding the historic book, I personnaly enjoyed the "burry your dead" novel from Louise Penny. The book is so popular we event have a city tour based on it! Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Brief relaxing stay

Customer review rating 4.6/5

Nicci Couples - 14/04/2019 AccorHotels certified review

We stayed one night at the Chateau Frontenac and really enjoyed our stay. We upgraded to the Gold level, and liked all the offerings it provided. We had a great room, toured the grand hotel, enjoyed the pool, and loved all the meals and drinks provided in the Gold lounge. We were a little disappointed with all the fees and taxes that were tacked on after the room fee when we were billed. I know those fees exist, but thought they were included in the booking fee like most other hotels we stay at. Other than that, it was a great stay.

Dear Mrs.S. We very much appreciate your comments regarding your stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback and we will make sur to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be grateful if you would kindly take a moment to review us on Booking as our guests often tell us how helpful it is to read past guest's reviews before booking their own visits. https://www.booking.com/hotel/ca/fairmont-chateau-frontenac.en.html Regarding the rate information provided by Booking.com, taxes and hotel fees are usually mentionned at the confirmation of your booking. We unfortunately do not have any power to change the way third party booking sites are providing rate details, we are sorry if it was not clear. When you book directly with us, your confirmation is showing all the information, including taxes. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, SANDRINE BONNET FAIRMONT GOLD ASSISTANT MANAGER / CONCIERGE Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 sa… fairmont.com

Luxurious

Customer review rating 4.6/5

Veronique H. Families - 14/04/2019 AccorHotels certified review

Well treated

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SANDRINE BONNET FAIRMONT GOLD ASSISTANT MANAGER / CONCIERGE Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 sa… fairmont.com

Finally stayed at the Fairmont

Customer review rating 4.6/5

Ken Couples - 14/04/2019 AccorHotels certified review

Have wanted to stay at the Fairmont for many years. Finally did! Stay was excellent from beginning to end.

Dear Mr W. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Beautiful accommodations with a very attentive staff

Customer review rating 4.6/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Our experience was great, anything that we needed was supplied to us, from extra coffee to information regarding transportation. The Concierge went out of her way to answer questions.

Dear Ms and Mr P. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Nickel and dimed to death

Customer review rating 4.6/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

Great pre stay communication with concierge as I upgraded. It was our 15th anniversary ....nothing The app experience was terrible....took 2 weeks to fix. Then when I got there I had paid $95 for upgrade to room with a bad city view ...no one told me that So asked for riverview ..$50 more bucks...no one offered a free drink or anything ...had to pay for drinks in lounge ... Then wanted to sit and have a drink on afternoon we left but lounge was closed so needed to spend $9 on popcorn to BUY a drink in your sunroom....really????

Dear Dale H., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I review your reservation and email communication with one of my concierges named Sonia. I am left perplexe. In the email, it is confirmed that you would have a great view from a higher floor. As you had booked a City view room, Sonia proposed to upgarde to the similar category on Fairmont Gold. These do offer the hotel's premium city views. I do understand that this was not up to your expectations and do appologise. If you do have any additional information on why this room was not to your satisfaction, please feel free to share with me. Our Fairmont Gold lounge is open daily from 7AM to 10PM. There is no time in the day that we are closed. Was your comment in reference to the fact that there is no food available in the afternoon in the lounge? I do appologise again for the unsatisfactory stay. I do believe that many items come down to the description of the room and the services included with a Fairmont Gold room. If I am not mistaken, we will definately be able to review these items and make sure future guests have more satisfactory experiences. If there is any additional comments you would like to share, please do not hesitate to reach out to me. It will be my pleasure to review them with you and see how we can improve in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

Loved it.

Customer review rating 4.6/5

Anonymous Couples - 13/04/2019 AccorHotels certified review

We enjoyed the hotel and all the city had to offer. It was especially nice to stay in when the weather was not good.

Dear Mr B. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Beautiful hotel with attentive staff

Customer review rating 4.6/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

The staff was very attentive to our needs. If they felt or sensed here was a concern they asked how they could help.

Dear Mr B. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Great Historic Hotel

Customer review rating 4.6/5

Gary P. M. Couples - 12/04/2019 AccorHotels certified review

Quebec City is the Chateau Frontenac. It's the main attraction. Superb service, beautiful views. Stunning public areas. Wife loved the Princess Grace exhibition.

Dear Mr M. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

We enjoyed a lovely stay at the Fairmont Chateau Frontenac.

Customer review rating 4.6/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

We had a fantastic dinner at Champlain. We enjoyed the view of the St. Lawrence River and the Citadelle. Very comfortable bed. The pillows were a little too flat.

Dear Ms and Mr C. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Fantastic stay in Fairmont Gold City View Room in Le Chateau Frontenac

Customer review rating 4.6/5

Renée Couples - 12/04/2019 AccorHotels certified review

We had an absolutely wonderful experience staying on the 15th floor in a Fairmont Gold City View King room. Even before we arrived we were contacted by the hotel. They assured us that they would make our trip to celebrate a 50th birthday a magical stay. It absolutely was from check in to check out. The Fairmont Gold team was amazing. We were always greeted by name and with a friendly smile. The food offerings in the Fairmont Gold Lounge were fantastic, as was the view. Our room had an amazing view of Old Quebec and the bed was so comfortable. We made use of the pool and hot tub area, enjoying part of a sunny afternoon in the hot tub and on the lounge chairs pool side. The 'museum' area on the Terrace Level was informative and fun to explore. The hotel is central to everything you want to see and is as beautiful on the inside as it is on the outside. Special thanks to Sonia for making our stay truly 'magical'! We also enjoyed chatting with Mylen in the lounge very much! All in all, it was a perfect trip. If you are thinking of staying here, you won't be disappointed. The Fairmont Gold upgrade was definitely worth it!

Dear Renee M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIMON BOVOLI FAIRMONT GOLD & CONCIERGE SERVICES MANAGER NATIONAL SECRETARY, LES CLEFS D'OR CANADA Fairmont Le Château Frontenac 1, rue des Carrières Québec, Québec Canada G1R 4P5 T + 1 … 2181 F + 1 … 3743 si… fairmont.com

fantastique

Customer review rating 4.6/5

Vanya Families - 12/04/2019 AccorHotels certified review

Everything was great, very clean room, location of the hotel, services, friendly stuff and one of my favourite things was the great coffee in the room.

Bonjour Mme O. Nous vous remercions pour vos commentaires suite à votre séjour au Fairmont Le Château Frontenac. C'est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager votre appréciation avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau très bientôt. ESTHER FORTIN DIRECTRICE DU SERVICE ROYAL / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Unforgettable

Customer review rating 4.6/5

Sandra M. S. Couples - 12/04/2019 AccorHotels certified review

This was my wedding anniversary and we had a great time. The staff was very friendly and helpful . The dinner at the restaurant Sam Bistro was spectacular, lost of flavour!!

Dear Ms S. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Great

Customer review rating 4.6/5

Laura G. Families - 12/04/2019 AccorHotels certified review

Very comfortable and beautiful place

Dear Ms G. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Excellent

Customer review rating 4.6/5

Peter Couples - 12/04/2019 AccorHotels certified review

I very much enjoyed my stay.

Dear Mr B. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN ROYAL SERVICE MANAGER / Le Club ACCOR Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou