Hotel - Fairmont Pittsburgh
Fairmont Hotel Fairmont Hotel

Fairmont Pittsburgh

4.6/5 2,056 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pets allowed 25  USD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycles rental
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Seamless technology complemented by lavish amenities in every spacious guestroom ensures that- whether the visit is for business or leisure- travelers can be fully connected and indulgently pampered.

  • 185 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,056 reviews

Our guest reviews for Fairmont Pittsburgh

100% genuine reviews from our guests

Find out more
Alan Couples - 10/01/2019 AccorHotels certified review
« New Years eve »

Hotel was fine breakfast was included with the room.Went to restaurant in morning and staff seemed like they were out the night before way too late. Ordered ham spinach omelette was the absolute worst omelette I had in my life took a picture of the omelette that stood on its side when cut will never try again.They did refund both breakfast but no excuse for such poor quality at a high end restaurant. I will stick with bob Evans any day!

Rafael D. Couples - 09/01/2019 AccorHotels certified review
« PGH Staycation »

Concierge Eric was a pleasure in making all my arrangements and making sure the weekend was perfect. First class location.

Dickerson W. Business - 09/01/2019 AccorHotels certified review
« Not as good as was anticipated. »

Not up to the standard I had expected from my previous Fairmonte experience.

Anonymous Families - 09/01/2019 AccorHotels certified review
« Very good »

Dinner room service disappointing Called down at 830pm to order plain pasta for my hungry kids and was told it would take 50-60 minutes, so I canceled order. This is way too long for something that should take 15-20 minutes. In the morning, room service breakfast arrived in 20 min. It also took 30 minutes after I called at 830pm to have sleep couch bed made up for folks to come and make up bed. Again, way too long to wait at a hotel fairmont

Ra Couples - 09/01/2019 AccorHotels certified review
« New Years Eve »

Our visit Was great we had reservations at Floor 2 restaurant the food and service was very nice. Next we went to the Lobby and enjoyed the live jazz music this was the perfect entertainment for the evening. And the hats and noisemakers we a nice surprise

Anonymous Couples - 07/01/2019 AccorHotels certified review
« We had a lovely anniversary and New Year's weekend at the Fairmont Pittsburgh! »

Our stay was very pleasant. The front desk staff was very efficient and friendly. Our room was comfortable, and the amenities nice. We informed the hotel prior to our arrival that it was our anniversary. A bottle of champagne and chocolates were in our our room, which was veryappreciated. We greatly enjoyed the spa!

Paul Couples - 07/01/2019 AccorHotels certified review
« enjoyable stay with my wife »

We had a very nice experience. I purchased the bed and breakfast package but was not told at check-in the hours of the restaurant and that it closed between 10 am and 11 am. We took our time enjoying the morning in our room and went down to the restaurant at 10:25 am, only to have to sit and wait, while we could see the cooks working in the kitchen and there was also very friendly wait staff on hand, but said they couldn't put our order in, until 11 am. We made it work and she got drinks for us and actually took our order 5 minutes before 11 am, and luckily we weren't on any type of time schedule. It was a good lunch with alot of food, so not complaints with anything else and the front desk folks were very nice in making it all work for us. Just curious as to why you actually close down for less than one hour in the restaurant. Thanks,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., Thank you for taking the time to share your feedback. I am sorry we failed to give you the proper information for your stay. I am glad however, to hear that you were able to enjoy breakfast after all. Your feedback is very much appreciated and will be used as a learning experience for our front desk staff. I am glad you enjoyed the reset of your stay with us and hope to welcome you back to our hotel very soon! Sincerely, Laura Hritz Assistant Front Office Manager

Great H. G. S. &. G. A. Families - 07/01/2019 AccorHotels certified review
« Mr »

Your staff & hotel are fabulous. Great service & amenities, great hotel!

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Overwhelmed by the holidays »

Our mini bar was not filled, empty slots. We called to let them know and asked to have it refilled, we were worried about being charged for the missing items. One man came and filled the glasses and coffee and nothing else, we were still concerned he told us not to worry you won’t be charged, have a soda. We called about this again and my husband told the gentleman on the phone the other man said have a soda, the man on phone tersely told my husband “ you can’t expect us to just give you whatever you want!” Boy were we mad at this point. A little while later a man comes and refills everything but one bottle of wine. He left us 2 cans of soda and assured us we would not be charged for anything. We were not charged. About 3 am the people next to our room had a screaming fight over a tip her husband gave in the bar. We had to call down to get that stopped, they did. Room was clean and bathroom also. We like staying here, this was a first with the mini bar and loud people next door.

Annette Y. Couples - 05/01/2019 AccorHotels certified review
« Fabulous »

Breathless

Albany Families - 05/01/2019 AccorHotels certified review
« Friendly an comfortable »

A nice find such a compact area of the city an the Fairmont is a great oasis. quiet friendly an comfortable.

Susan Friends - 04/01/2019 AccorHotels certified review
« Lovely hotel stay »

Very nice hotel in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Miranda Lynn, Housekeeping Manager

Louis T. Couples - 04/01/2019 AccorHotels certified review
« I liked that the room was clean liked the view »

The experience could have been better if the Hotel offered some kind of breakfast for the price of the room

Leigh S. Families - 04/01/2019 AccorHotels certified review
« Beautiful hotel, great restaurant, great location. »

The room was clean. Wish I had the same pillows at home! Towels were big and absorbent. We walked to Heinz Field and other places close by. Great trip!

Anonymous Couples - 04/01/2019 AccorHotels certified review

It was great but the phones in the room didn’t work and I couldn’t figure out how to unplug the sink.

Randy J. Families - 04/01/2019 AccorHotels certified review
« Best Hotel we have ever stayed at. »

The room was spacious, every employee we came across was very welcoming and we felt wanted and appreciated. We normally have some kind of problem (major or minor) every time we stay somewhere, but NO ISSUES at this hotel. The stay was perfect and we will stay there every time we are staying in Pittsburgh.

Ro… Business - 04/01/2019 AccorHotels certified review
« Amazing stay and stellar accommodations »

Service was exceptional, the room had all of the amenities you would expect but many extras. The food from room service was great, and the room was very comfortable.

Michael S. Couples - 03/01/2019 AccorHotels certified review
« From start to finish, it was a wonderful experience. »

Everything about our experience from the beginning to the end was fantastic. The people who checked us in were quick to help get our bags out of the car, get us our room keys, and then up to our room. We were shown all the features of the room and were surprised to find a small anniversary gift when we returned from dinner. It was a top notch room, great service, and in an awesome location. I have already recommended it to several colleagues.

Christopher Y. Families - 03/01/2019 AccorHotels certified review
« Great service, except housekeeping and F&B »

Concierge and front desk customer service was excellent. We stayed in a large suite, but F&B did not replenish cups, coffee, etc. so we had to continually request service every day of our stay. Housekeeping was inconsistent and occasionally would not come when we told them that we would be out of the room. We had an infant so would have been helpful to have better coordination and responsiveness to our requests. Room was nice and spacious but had outdated furniture. Other similar/presidential suites that weve stay in Pittsburgh were more updated. Overall, made for a very nice Christmas for me and my family but wanted to provide some feedback on areas that I think needed to be worked on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Y., Thank you for taking the time to tell us about your experience at the Fairmont Pittsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Miranda Lynn, Housekeeping Manager

Elsie R. Couples - 02/01/2019 AccorHotels certified review

The staff was helpful and friendly. The location was spot on.

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