Hotel - The Plaza
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Fairmont Hotel

The Plaza, A Fairmont Managed Hotel

5th Avenue at Central Park South 
10019  NEW YORK CITY
UNITED STATES

Based on 793 reviews
AccorHotels Rating Based on 793 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children  (Nearby)

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Squash court (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)

Business services

  • 19 meeting room(s)
See all services

Hotel location

Our rooms

The refined elegance of each spacious guest room and suite is inspired by the Louis XV style of French decor- White Glove Butler service is offered to all Suite guests- In room Ipad connects each guest with a vast array of services-.Rooms offer wireless high-speed internet access - flat screen TV - bathroom with beautiful mosaic tiles - writing desk and chair - sitting area - mini bar - iron and ironing board

  • 282 rooms
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 793 reviews

Our guest reviews for The Plaza

100% genuine reviews from our guests

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AccorHotels certified review
Lisa Families - 22/07/2017
« Lisa »

Hotel is at prime location. Staff is friendly. My junior suit is very spacious and comfy.

AccorHotels certified review
Linda G. Friends - 21/07/2017
« Wonderful staff »

My only negative was the odor in the room and the end of the hallway we were staying. We had a jam packed schedule so there was no time to report the smell. I did report it at check out and hope before the next person is assigned that room the odor will be addressed. Beds were wonderful and staff was great.

AccorHotels certified review
Sandy S. Families - 21/07/2017
« Feels like Home away from home  »

The staff is so friendly. I always feel like all the staff know me when we arrive. We fee so welcomed. A special shout out to Kevin', Neil, Eddie, Eli, Waheed

AccorHotels certified review
Stephen A. Couples - 20/07/2017
« awesome stay experience »

love the facility, staff. love the shower

AccorHotels certified review
Richard Y. Families - 20/07/2017
« Brilliant »

It was a pleasure staying at the plaza.

AccorHotels certified review
Janke Families - 19/07/2017
« Brief trip to NY »

Wonderful experience. There was some issues downstairs with a vagrant being handcuffed by the NYPD. But other than that we enjoyed the stay.

AccorHotels certified review
Carroll P. Families - 19/07/2017
« Stay at plaza NYC »

Your hotel is beautiful and the staff are pleasant although not overly helpful.

AccorHotels certified review
Doctor R. K. Couples - 19/07/2017

No one came to clean room day after day even when asked numerous times. HIRE NEW STAFF Wedding gift from brother to Kid Sister

AccorHotels certified review
Kevin H. Families - 19/07/2017
« Great service »

Drinking water bottles were absent. Only deterrent to a perfect experience

AccorHotels certified review
Anonymous Couples - 18/07/2017
« Traditionally still a wonderful property. »

I didn't get the Suite I had wanted/asked for and thus had to wait 6 hours for the right Suite.

AccorHotels certified review
Michelle C. Families - 18/07/2017
« We were very delayed getting into our suite which unfortunately impacted our stay »

We enjoyed the hotel, restaurants, etc.; however, our suite wasn't ready until 4:45pm (instead of 3pm). Since we were traveling with our 2 year old son this was quite unfortunate. We were given a regular room to use prior to our suite being ready but I had purposely booked a suite so that my son could nap in a different room from where we were.

AccorHotels certified review
Dan R. Business - 17/07/2017
« satisfied »

short, one day visit. for the money wasn't anything special but nice.

AccorHotels certified review
S.lawson Solo - 15/07/2017
« Good stay with some shortcomings. »

Overall, a pleasant stay, extremely high standard of deco and generally good service. However, there was no lounge to sit in and relax, when I sat down in the champagne bar in a confortable seat, I was told that I would have to order something from their menu to remain seated. Also, there was no in room tea and coffee making facilities. After a long day sightseeing, it would have been good to have made myself a cup of tea/coffee in my room. Most other Fairmont hotels provide this facility. I don't want to wait for room service to bring up tea or coffee, I want a machine in the room that can do it within minutes. Dining menu was rather limited in its selection. In general, the same menu was offered in all eateries within the hotel.

AccorHotels certified review
Shannon K. Friends - 13/07/2017
« Shannon Kelly  »

Amazing

AccorHotels certified review
Leith K. M. Friends - 13/07/2017
« As always, perfection at The Plaza »

The Plaza Hotel in NYC is my go-to spot (I come 5+ times per year recently). The staff are unparalleled in their excellence, and the luxury and amenities are first-rate.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Mrs Rebecca Ciriello »

Excellent

AccorHotels certified review
Hal D. Couples - 13/07/2017
« The hotel has lost its former elegance. »

The prices to dine at the Palm Court are too expensive, and the attraction and ambiance of the previous delight of the violinists has disappeared into the sunset. How sad. The restaurant near the front desk is lacking in magnetism. It has no warmth. It seems shallow and uninviting. The security is too obvious and make people entering the hotel uncomfortable.

AccorHotels certified review
Dawn W. Families - 13/07/2017
« Great, but not quite up to the usual standards in little ways. »

always very nice. no one was there to help with getting taxis this time. Also took a few calls to get our luggage brought to our room and also to get a room service order form. there was not a form in the room like usual. Still very much enjoyed our stay. Everyone is very nice and friendly. Will continue to enjoy my stays at the plaza.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Frequent Fairmont Fan »

My husband and I always enjoy staying at The Plaza when we can get a decent rate. We were disappointed however on our recent stay that we were unable to use either an Upgrade coupon or our 3rd night free coupon which we earned as being Fairmont President's Club Premier members. Also, we are always disappointed in what they've done with the health/fitness center. We remember how nice it used to be years ago with easy access for guests. Now one must walk through the champagne bar/lobby and past the Palm Court, etc. in sneakers and gym clothes to get to it, which is a convoluted path through doors, down stairs, etc. It is embarrassing to have to walk through the hotel in sweaty gym clothes after a workout. We wish the fitness center/spa could be restored to its former glory. It used to be so much nicer and easier/more pleasant to get to.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Fantastic Stay at the Plaza!  »

Was very happy as a loyal Fairmont President's Club member that we received a complimentary upgrade on arrival. The room and amenities were exceptional and the bed was extremely comfortable. Had fantastic time at Palm Court, Champagne Bar, and Rose Bar. Also had the opportunity to use the courtesy car which was lovely. The opportunities to improve: There should be a separate entrance for guests. Waiting for the tourists to go through the turnstile was frustrating. Lobby is over-scented and over-air conditioned. The hallway always seemed to have things like cleaning supplies, vacuum, room service - could be a little more hidden to not ruin the décor

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