Hotel - Fairmont Le Château - Montebello
Fairmont Hotel Fairmont Hotel

Fairmont Le Château - Montebello

4.4/5 5,751 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pets allowed 45  CAD
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • Golf
  • Tennis
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Other sports activities
    • Bicycles rental
    • Badminton
    • Basketball facilities
    • Croquet
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Volley ball facilities
  • Skiing
    • Snow Skiing
    • Cross country skiing (Paying)

Catering

  • 6 restaurant(s)

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Fairmont Le Château Montebello is undergoing renovation to debut our rooms and suites transformation. Guests may encounter noise disturbances and minor changes on site between 8:30 a.m. and 4:00 p.m., Monday to Friday. We thank you for your understanding.

Hotel location

Our rooms

Fairmont Le Chateau Montebello offers a total of 211 guestrooms. Each room is well-appointed to offer the perfect indoor spot for relaxation.Couples and families will find the perfect Guest Room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of 40.00 per room per stay.

  • 211 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Video games on TV in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,751 reviews

Our guest reviews for Fairmont Le Château - Montebello

100% genuine reviews from our guests

Find out more
Carol C. Friends - 12/01/2019 AccorHotels certified review
« 86 Sewell winners »

This is our third year of curling it gets better every year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol C., We very much appreciate your comments regarding your recent stay at Fairmont Le Chateau Montebello. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again at Montebello in the near future. Yours sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Susieb Friends - 11/01/2019 AccorHotels certified review
« Very Enjoyable! »

Annual visit to Montebello for Sewell Bonspiel was again a fun and enjoyable time. Look forward to next year to see the hotel after the renovation. Food was very good. The one place for improvement, to ensure the hot tubs are both working. Only one working during our stay Our Group was 88 people plus the other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan B., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Business - 11/01/2019 AccorHotels certified review
« Great experience »

The room was very comfortable, the food was amazing and the atmosphere around the fireplace in the lobby is one of relaxation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brent S., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Robert H. D. Friends - 11/01/2019 AccorHotels certified review
« Mr Robert H D. »

We have been coming for some 27 odd years. Most of which from 1990 to 2003 then occasionally. My wife wants to come only when our daughter and family can come; Emily lives in CA.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert D., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding the restaurant I will share with our Food and Beverage management team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Chris Families - 10/01/2019 AccorHotels certified review
« Relaxing »

The stay was very relaxing. The beds were luxurious. The rooms were very clean. The Spa and pool area were very enjoyable. The only issue was the fact that the tunnel to the spa and pool was closed. This should have been mentioned when booking the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine B., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château - Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our front desk in order to prevent any future occurrence. I am sorry that you were not aware for the tunnel that is closed. I will revise with the reservation team the importance of mentioning it even if it is written on our website. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Mrs P. Families - 10/01/2019 AccorHotels certified review
« A little piece of gold »

Amazing hotel we found by chance. Brilliant, absolutely loved our time here and wished we stayed longer. We are from Australia and have been travelling for a month with our 3 children and this by far was like a little piece of gold. Unfortunately not all activities were available due to a Curling Competition and not enough snow for snow shoes so that was a little disappointing. We will definitely come back next time we visit Canada.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa P., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 10/01/2019 AccorHotels certified review
« Great family winter holiday »

We enjoyed our stay very much - even though there wasn't as much snow as hoped for, there was plenty to do. We enjoyed the curling clinic very much! New Year's Eve was great fun. The only thing that could be improved is the food - we stayed for four nights and found the food too meat heavy (we have two vegetarians and everyone else eats limited meat) and conservative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter L., Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay. I am sorry that your culinary experience was not up to your expectations. I will share your comments with our team to ensure a follow-up. I hope we will have the privilege of welcoming you back in a not to distant future. Have a wonderful day, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Annie Families - 09/01/2019 AccorHotels certified review
« Wonderful »

Relaxing, pampered and delightful. Warm and very responsive staff, who make you feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aneta L.,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Voyageur Families - 09/01/2019 AccorHotels certified review
« We keep coming back to Le Chateau Montebello because of its unique family friendly atmosphere. »

We keep coming back to Le Chateau Montebello because of its unique family friendly atmosphere. We have been coming here at Christmas/New Year period as well as during the simmer months with our grandchildren for about 6 years. It has become a family tradition and the children see it as their own place. They look forward to return it every time. They have created friendships with other children and they communicate with them to schedule their next visit. The staff knows the family and greet us by name. We look forward to our next visit in the summer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis C., It is always a pleasure to welcome you back with your lovely family! We are looking forward to see you this Summer! Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Emma Families - 09/01/2019 AccorHotels certified review
« Magical »

Relaxing and easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuelle K., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Caroline G. Families - 09/01/2019 AccorHotels certified review
« Lovely »

We enjoyed the staff, the facilities, the ambience and the food. We are particularly thankful to Veronique at reception who assisted us in recovering a stray cellphone on the stairs to our room! We also appreciated the young lady who was serving the eggs on Sat morning! She was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline G., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Montebello. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Montebello in the near future. Yours sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Todd I. Couples - 09/01/2019 AccorHotels certified review
« Occupational Hygienist - Environmental Health Scientist »

Great staff - friendly, courteous, responsive - delicious food and excellent facilities - pool, gym and outdoor activities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Todd I., Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your survey with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Couples - 09/01/2019 AccorHotels certified review
« Romantic getaway! »

Lovely room, cozy fireplace, great breakfast! We really enjoyed the cross country skiing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Timintakoma Families - 09/01/2019 AccorHotels certified review
« The Happiest of New Years »

We came to the Montebello to stay near relatives we were visiting. We knew nothing about the New Year's celebration. But from the moment we got there, it was clear that the hotel was ready to ring in the new year. The desk staff were cheerful and very helpful. The restaurant servers paid particular attention to the children (who loved it) as well as the adults. The guys who kept the fires going were polite and friendly. The bartenders remembered our orders and managed well, even among the crowds. (The barman and the waiters in the cafe were especially helpful.) And then there was a party, too....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy W., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We love the festivity of Christmas and New year, We are pleased that you enjoyed the ambiance! Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Tatiana S. Families - 09/01/2019 AccorHotels certified review
« Great hospitality as usual »

Due to renovations some inconveniencies were experienced. The conditions of the xc trails not that great, joggers and pedestrians not very helpful. But overall lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana S., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Sarah Families - 08/01/2019 AccorHotels certified review
« Understandably less awesome than usual (due to renovations) »

There were a few things that were disappointing. We come to the Montebello gala every single year (for at least the past 5-6 years) but this year was less stellar than usual. I understand that the renovations need to happen but it was still a little disappointing for other aspects (our reservations were all lost or deleted, the pool access was outside, etc...)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for taking the time to share your feedback. We are pleased to read that you generally enjoyed your stay. I am sorry the inconveniences your experienced with your activity reservations. I revise the concierge Log book and it appears that the reservations were under another name of your family. I am sorry for the confusion. I hope we will have the privilege of welcoming you back in a near future. Have a wonderful day, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 05/01/2019 AccorHotels certified review

Ok. Was not advised of work on hotel nor holiday package options when booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to complete a survey following your recent stay at the Fairmont Le Chateau Montebello. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Montebello in the near future. Yours sincerely, Rosalie Pigeon Amyot for, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 04/01/2019 AccorHotels certified review
« Most Enjoyable »

Our family had a lovely stay at the Château Montebello.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Garrett Hooisma, Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your survey with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately , when we asked for an estimate time arrival that's not mean then the room would be ready. We always guarantee room ready start up at 4pm also in mid time we always do our best to accommodate you as fast we can. The reason why we ask the estimate time arrival is for preparing all arrivals during the day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Rosalie Pigeon Amyot for, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Natalia H. Families - 04/01/2019 AccorHotels certified review
« Natalia H. »

We booked three rooms under Bryce H. name for one night January 1st at Chateau Montebello. It was a gift from kids for grandparents who were celebrating 50 years of being married. We booked Junior jacuzzi suite for grandparents. I did see that the description of the room said "limited view". Well, when they arrived they got a basement suite with no view. You should not say "limited view" when it's a basement room, and all your windows are next to the ceiling. Conveniently, your website doesn't show pictures of the windows, so that nobody could guess. I would never book a basement room for a special occasion. Overall we spent $4000 in chateau Montebello for just one night with meals and drinks, I feel that a misleading room advertisement left a bit of a bitterness from our stay in such a wonderful place. Also, you should figure out how your front desk can better communicate with a dining room. We asked the front desk to give us a table next to the window for our dinner reservation at 7.30. When we arrived, they had an inside table set up for our family of 12. They did not receive our special request from the front desk. Eventually we did get a spot next to the window, but had to wait for 50 minutes for an available table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. & Mr. H., Thank you for taking the time to share your feedback. We are pleased that read that you enjoyed your stay in general. I am sorry the inconveniences your experienced at Front Desk in regard to the request for the dining room table and also in regard to the note for the limited view toward the Jacuzzi room. I will share your comments with our team to ensure a follow-up and make sure we would do the change of those terms online then people would know more information about that room and where is located. I hope we will have the privilege of welcoming you back in a not to distant future and do not hesitate to contact me if you want to discuss more about your inconveniences you experienced. Have a wonderful day, Rosalie Pigeon Amyot for, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 04/01/2019 AccorHotels certified review

We had a wonderful time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Rosalie Pigeon Amyot for, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

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