Hotel - Fairmont Le Château - Montebello
Fairmont Hotel Fairmont Hotel

Fairmont Le Château - Montebello

4.4/5 5,596 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • pets allowed 45  CAD
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • Golf
  • Tennis
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Other sports activities
    • Bicycles rental
    • Badminton
    • Basketball facilities
    • Croquet
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Volley ball facilities
  • Skiing
    • Snow Skiing
    • Cross country skiing (Paying)

Catering

  • 6 restaurant(s)

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Fairmont Le Château Montebello is undergoing renovation to debut our rooms and suites transformation. Guests may encounter noise disturbances and minor changes on site between 8:30 a.m. and 4:00 p.m., Monday to Friday. We thank you for your understanding.

Hotel location

Our rooms

Fairmont Le Chateau Montebello offers a total of 211 guestrooms. Each room is well-appointed to offer the perfect indoor spot for relaxation.Couples and families will find the perfect Guest Room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of 40.00 per room per stay.

  • 211 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Video games on TV in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,596 reviews

Our guest reviews for Fairmont Le Château - Montebello

100% genuine reviews from our guests

Find out more
Anonymous Friends - 12/11/2018 AccorHotels certified review
« Far out, mid grade, high cost »

The setting was gorgeous and the room, though extremely dated was comfortable. The service was courteous and the breakfast had highlights, however it certainly wasn't worth 25$.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anton R., Thank you for your constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are always seeking guest comments to improves our services. I hope we will have the privilege of welcome you back in the future and serves you better! Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Tracy Couples - 12/11/2018 AccorHotels certified review
« Was very interesting but grounds were beautiful. »

I found our room wasn't too bad. I was expecting something nice for the price/hotel. Overall it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy R., Thank you for having participated in the survey conducted by Trust You for Fairmont Le Château Montebello following your stay with us. We are pleased to learn that in general you enjoyed your stay with us. We find that Hotel comments card and survey are an invaluable tool for highlighting areas where congratulations are deserved and improvements needed. The information we receive from these questionnaires is very important to us. I have personally reviewed your survey with the management team and your feedback helps us to achieve and maintain the best possible standards for our guests. I realize that you were not entirely satisfied with your stay and I would appreciate if you could give us more details on your stay to help us in our follow-up. We look forward to the pleasure of welcoming you at the Fairmont le Chateau Montebello. Have a wonderful day, Sincerely yours, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Cozy, romantic, relaxing. »

Other than my partner paying for parking upon leaving (I understand parking is included ?), the one night stay was exactly what we were looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monika B., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The parking was included in the resort fee. I am sorry for the misunderstanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Business - 11/11/2018 AccorHotels certified review
« Good »

Business trip, the room was extremely warm, which made it difficult to sleep. Hotel would benefit from some up keep as the facility is now old and decor out dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Molica, Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay. I am sorry the inconveniences your experienced with your room. I will share your comments with our team to ensure a follow-up. I hope we will have the privilege of welcoming you back in a not to distant future. Have a wonderful day, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Kem Families - 11/11/2018 AccorHotels certified review
« Got away from the hum drum »

Arrived Thursday night for a 2 day relaxing stay. Had prior phone consultations with your very helpful concierge Jessica. She set up our 7-year old daughter with a movie while my wife and I had very needed massages. Not only that, but she put on the movie that we identified on the phone as a winner ("Brother Bear"). And as our massages started a bit earlier than the movie, she arranged our daughter to do some colouring in the reception office while waiting. Jessica also advised us that we could bring our cat, which was just wonderful. Overall, Jessica went above and beyond the norm to make our stay so very memorable. All other services were also excellent. We will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kemal P., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. Jessica is a real asset to the hotel. It will be my pleasure to share your comments with her and I know she will be delighted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Stephen C. Families - 10/11/2018 AccorHotels certified review
« Impressed and amazed, can't wait to go back! »

This was my first visit to Fairmont Chateau Montebello. I came for the Noble C. wedding on November 3, stayed 2 nights, and loved every minute. The chateau itself is incredibly impressive, and the staff and service suits the venue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve C., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Maria D. S. Couples - 09/11/2018 AccorHotels certified review
« Very impressive and memorable stay. »

The weekend was a gift from our children. We thoroughly enjoyed our stay. We appreciated the individual attention we received from the very courteous staff. The room was comfortable, charming and cozy. The dinner was excellent, as was the service we received. Thank you for making this a very memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Austin De S., Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your survey with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Krista Families - 09/11/2018 AccorHotels certified review
« Nothing deluxe about the deluxe upgrade »

I stayed at Montebello for the first time in April for my Moms bday in a traditional room, I returned this week for my mother in laws bday and upgraded to the deluxe room. Total waste of money, unless having a couch in your room is important to you it's definitely not worth an extra $79/night. Decor is the same, toiletries are the same, the view was worse as we were facing the parking lot. I think the staff at this location are great but paying that price for the upgrade and not seeing any considerable difference and dining in the bistro one night made this stay less than satisfactory. Bistro has none of the country rustic elegance of the chalet AND the food is terrible. We had two bowls of soup, a plate of spagetti, a caesar salad and a salmon tartare appetizer for $113. Nothing was anywhere near the quality that one would expect from a fairmont. Salty french onion soup my mother said the M&M frozen ones were more flavourful. The tartare appetizer was covered in a cream that made my desired light choice inedible and my mother in laws caesar salad was served with iceberg lettuce. Really? Does any restaurant use iceberg anymore? Overall Montebello has so much potential as an active family getaway but wow please work on the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C. Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I verified your room and your had a room with larger bed and more space (almost double space) I understand that you expected something else form de deluxe room and I am sorry that you were disappointed. Please rest assured that we are taking the appropriate measures at our Bistro to address the problem and prevent future occurrence We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

G-man Couples - 08/11/2018 AccorHotels certified review
« Lovely long weekend »

Enjoyed the charm and allure of the entire property. The golf package was wonderful. The buffet breakfast was full of everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary R., We are pleased that you enjoyed your stay and the Golf! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Marcus C. Couples - 08/11/2018 AccorHotels certified review
« Best experience I have had for any kind of hotel stay »

Amazing, could not have asked for better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ève Lagrois for Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Di Couples - 07/11/2018 AccorHotels certified review
« Very relaxing! »

Our room was very warm despite the heat being off. Lots of heat still coming out of the rad. We had to have the window open all night. We did not receive our final bill by email as promised. Otherwise all was good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane M., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that the room was too hot, I will follow-up with the maintenance department. We are changing all heating/cooling unit with the renovation. I will send you your invoice by email shortly, I am sorry for the delay, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Laurentiu F. Couples - 07/11/2018 AccorHotels certified review
« Good but could be better »

Everything was good but the service at the mainrestaurant was awful! Marc our waiter has no place in such a high end restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane T., Thank you for taking the time to share your comments concerning your stay at the Fairmont Le Château - Montebello. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated your service experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 06/11/2018 AccorHotels certified review
« Wonderful »

Lovely from arrival to departure. We were there for our nephews wedding, everything and everybody were exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine C., Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your survey with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Nicolas Couples - 06/11/2018 AccorHotels certified review
« Memorable! »

Great trip to celebrate our 5th year wedding anniversary. Always good to go back to the Chateau. We got married there 5 years ago. We love that place. Thanks for the welcoming approach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas R., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the inconveniences with the bathtub I will share your comments with the housekeeping department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Nancy G. Couples - 06/11/2018 AccorHotels certified review
« It was a beautiful and relaxing getaway. »

The resort was gorgeous, staff were attentive and very courteous. Our room was lovely. Food was good but a little pricey. We loved the trails, pool and spa and the ambiance of the lobby was wonderful and very cozy on a rainy weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy G., thank you for sharing your experience. We are pleased to read that you enjoyed your stay! We hope to welcome you back soon. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Robert K. Couples - 06/11/2018 AccorHotels certified review
« A Wonderful Getaway »

This unusual hotel makes for a great getaway. We intentionally booked during an off season because we wanted a quiet retreat, not a crowd-filled popular spot. Even though this hotel is in a small town, we found plenty of things to do and see. We had a great, relaxing vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Heather Families - 02/11/2018 AccorHotels certified review
« Wonderful »

Beautiful unique place with wonderful food and service. The spa treatment was also amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather M., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Friends - 02/11/2018 AccorHotels certified review

Everything was smooth and without issue. Our minor schedule change for dinner was easily accommodated and the staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan R., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Barbara G. Couples - 02/11/2018 AccorHotels certified review
« It was a great spot to celebrate our 29th. Wedding Anniversay »

We had a wonderful stay and truly enjoyed our experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara G., We are pleased you selected us to celebrate your wedding anniversary! I see you were not entirely satisfy with your experience at the pool, could you share more feedback with me? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Sonia F. Business - 02/11/2018 AccorHotels certified review
« Rustic charm in an elegant setting »

The Château Montebello is a jewel in the rough. A stunning “log” hotel with an impressive, massive stone 6-sided fireplace in its main room, surrounded by comfy sofas and chairs which are perfect for enjoying the sounds of the nearby piano. The rooms are a bit outdated and could do with a facelift - it still has old-fashioned heating/cooling systems under the window and the bathrooms would be well served by replacing the tubs with walk-in showers. The main criticism I have for all Fairmont hotels is their rose-scented soaps, shampoos and creams. It’s a very strong, perfume scent that permeates everything and is the main reason I do not stay at Fairmont hotels given a choice. The staff will bring unscented soaps on demand, however the smell is still pervasive in the hotel. The spa and pool are great, and whether you want indoor activities such as curling, or outdoor ones like horse drawn carriages, dog-sledding or beautiful hikes, this is the place for you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia F., We very much appreciate your comments regarding your stay at the Fairmont Le Château - Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments regarding the smell of our bathroom amenity to corporate office. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

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