Hotel - Fairmont Le Château - Montebello
Fairmont Hotel Fairmont Hotel

Fairmont Le Château - Montebello

4.5/5 4,778 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pets allowed 45  CAD
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Services for children
    • Children's Club for over 12s (Paying)
    • Outdoor playground for children
  • Golf
  • Tennis
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Other sports activities
    • Bicycles rental
    • Badminton
    • Basketball facilities
    • Croquet
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Volley ball facilities
  • Skiing
    • Snow Skiing (Paying, Nearby)
    • Cross country skiing (Paying)

Catering

  • 6 restaurant(s)

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Fairmont Le Chateau Montebello offers a total of 211 guestrooms. Each room is well-appointed to offer the perfect indoor spot for relaxation.Couples and families will find the perfect Guest Room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of 40.00 per room per stay.

  • 211 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Video games on TV in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 4,778 reviews

Our guest reviews for Fairmont Le Château - Montebello

100% genuine reviews from our guests

Find out more
Jennifer S. Couples - 14/07/2018 AccorHotels certified review
« Very Good »

We enjoyed out stay very much, however the shower and sink drains were so clogged that you were almost taking a bath after your shower. These things should be cleaned out monthly, or quarterly at the most.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have preventive maintenance done twice a year, I will send the team verify the mathroom, I am sorry for the inconveniences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anniversary G. Couples - 14/07/2018 AccorHotels certified review
« Good »

The price is getting a bit absurd for what you receive with regards to accomadations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan W., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you feel that the cost and fees or not equal to the amenity and services received. I will share your comments with our management team. Please note that ywe will start a great renovation plan. Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anne Friends - 13/07/2018 AccorHotels certified review
« Great accommodations »

It was wonderful. Very well-kept and the bed was very comfortable. Had a bit of trouble adjusting the AC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the inconveniences you experienced with the cooling unit. We will changed them in Fall during our renovations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Michael Couples - 13/07/2018 AccorHotels certified review
« Charming retreat in a beautiful location »

The hotel is a fantastic getaway. The setting is magnificent, serene, beautifully landscaped. Even though it was for only one night, it was a well deserved break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

William W. Couples - 13/07/2018 AccorHotels certified review
« Disappointing due to pervasive commercial style music »

We expected a nice quite stay of three days. We were awakened at eight AM when the music started and drifted into our open window. Even sitting at the shore of the Ottawa river which is a good distance from the music source, we were disturbed by the sound of, not nature, but something resembling (or was) Rap music. All in all, the experience was more like living in a shopping mall. Although I expected that the food would be on the high end of cost, I did not expect the equivalent of airplane food at the breakfast table. What was described as cheddar cheese on the menu turned out to be a slice of ($7.00) insipid taste with little resemblance to cheddar. On the other hand, the room was good and the service very efficient, helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William W., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Culinary team and our Maître D' in order to prevent any future occurrence. We are preparing a great renavation plan and all cooling-heating unit will be changed. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Don M. Families - 12/07/2018 AccorHotels certified review
« The perfect place for a family anniversary celebration »

An excellent experience over all . Employees were first rate and food very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased that the issues with the billing was resorlved, I am sorry for the inconveniences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

N.l. Couples - 12/07/2018 AccorHotels certified review
« great over night stay »

The stay was very relaxing , very friendly staff, room was clean, with a very soft mattress. We sat outside in cozy outdoor furniture enjoying the summer evening and walking on the path along the waters edge. Great stay hope to do it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil L., Thank you for taking the time to fill our survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your survey with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Couples - 12/07/2018 AccorHotels certified review
« A truly wonderful experience every time we visit. »

It was a very hot day but we enjoyed the shade of the forest while utilizing the walking paths and sitting by the river enjoying the scenery and cooling breezes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank P., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Paul H. Families - 11/07/2018 AccorHotels certified review
« Very unique hotel.... »

For the most part good. $63 for your barbque buffet is exorbitant! Staff is friendly. You should not limit guests from the pool area when it's 40 degrees! Food at restaurants was above average...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. I will share your feedback regarding the price with our Food and Beverage team. We have to limit the people to the pool to follow the RBQ regulation. I am sorry for the inconveniences. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Tom L. Families - 11/07/2018 AccorHotels certified review
« Fabulous »

My family, consisting of two married children and 3 grandchildren, spent our second consecutive July 1st week-end at Chateau Montebello. We had three rooms in close proximity to each other. The experience was truly memorable . We have made bookings for next year. The rooms are well equipped and extremely comfortable. We made use of your facilities--indoor and outdoor pools, bicycles, croquet, golf, walking trails etc. etc. The Staff is knowledgeable, warm and friendly The food was outstanding. The children's buffet inspired. Everyone had a great time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom L., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Gianandrea S. Families - 11/07/2018 AccorHotels certified review
« Excellent Hotel and friendly staff »

Fullfilling and great activities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gianandrea s., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 11/07/2018 AccorHotels certified review
« Lovely resort but needs updating »

The resort property was gorgeous, especially the lobby and grounds. But the room we stayed in had some maintenance issues that could not be resolved while we were there (sink would not drain properly; A/C leakage; lamp missing an on/off switch). Also, the couches in the lobby need replacing - many are torn or stained. The indoor pool was gorgeous but more care should be taken to avoid people slipping on wet upper decks and keep the lounge chairs far enough back to allow for room to walk by them safely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Archana S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are preparing a great renovation plan, rooms and public areas will be updated! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 11/07/2018 AccorHotels certified review
« Nice weekend that went to the dogs. »

A VERY NICE HISTORIC HOTEL, BUT I WOULD RECOMMEND THAT YOU GIVE GUEST WHO DON'T HAVE DOGS ROOMS IN A DIFFERENT PART OF THE LODGE FROM THOSE WHO DO. I DON'T MIND PEOPLE BRINGING THEIR DOGS, BUT MY YOUNG DAUGHTER GET NERVOUS AROUND LARGE ANIMALS AND AT TIMES SHE DID GET FRIGHTENED BY SOME OF THE MANY DOGS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We have an hypoallergenic section, you can request a room it that section and no dogs or allowed. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Couples - 11/07/2018 AccorHotels certified review
« An enjoyable experience with room for improvement. »

Our room was above the kitchen entrance. From breakfast till 23:00 we heard the clatter of dishes. It was not a relaxing sound.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle M., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our kitchen team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Simply A. W. V. M. C. A. I. L. F. T. E. Y. I. H. B. O. F. T. O. S. I. D. W. S. O. S. V. W. A. B. T. T. C. M. W. L. I. Families - 11/07/2018 AccorHotels certified review
« Our little 4-night escape was exactly what we needed to recharge »

Rustic charm and luxury, amazing staff, amenities and options for activities, and the wonderful location, it was a blissful vacation, one we do every year as a family tradition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie D., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. I am pleased that we part of your family tradition! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Families - 10/07/2018 AccorHotels certified review
« Loved it, but it was pricey! »

The hotel was lovely, and all staff were very helpful and a pleasure to deal with. We very much enjoyed the bicycles, mini golf, tennis, pools, playground and the views. I was very happy with my stay and so was my family. We would love to return more often, however, a one night stay was way too pricey, and on top of the price for one night, the hotel didn't offer a continental breakfast included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erin R., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have bed and breakfast package or room only. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Ahren Couples - 10/07/2018 AccorHotels certified review
« Restful rustic cottage time with a chef and 200 of your closest friends. »

Very enjoyable gourmet package. The grand "living-room" felt like one of the homiest "commercial spaces" I've experienced. Very much enjoyed the relaxed beautiful atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahren S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Anonymous Friends - 10/07/2018 AccorHotels certified review
« Awesome, calm, clean and great food! »

Food at the bistro for dinner and the main dining toom for breakfast was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for your comment and taking the time to fill the survey regarding your stay at Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again and we hope to have a chance to work with you again. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Deepak C. Families - 10/07/2018 AccorHotels certified review
« Family trip July 2018 »

Family trip to kick off the summer with kids and inlaws

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

Larry R. Families - 10/07/2018 AccorHotels certified review
« You are better than how you showed. »

Room 451 AC was broken, your repair people said nothing they could do then after my persistence your night manager was amazing and solved our issue with relocation (she really cared and followed up..she also is the spa manager). My son and his wife came up from Montreal for the day on Saturday and we were turned away at the outside pool as no guests allowed. It was 10 am no one in the pool. I was embarrassed and it spoiled the day. I would have paid (not about the money), but I was also unaware of that policy! Your food was amazing, breakfast buffet perfect and staff friendly (front desk, valet, bar tenders, indoor pool staff). Hotel looked clean which is important.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R.. Thank you for taking the time to fill the survey and telling us about your experience at Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the pool access we have many demand every day to access the outdoor pool and we can only accept resident guest as we do not have enough space. I am sorry for the inconveniences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

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