Hotel - Fairmont Le Château Montebello
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Montebello

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4.5/5 4,190 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 45  CAD
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf
  • Tennis
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Basketball facilities
    • Croquet
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Volley ball facilities
  • Skiing
    • Snow Skiing (Paying, Nearby)
    • Cross country skiing (Paying)

Catering

  • 6 restaurant(s)

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Fairmont Le Chateau Montebello offers a total of 211 guestrooms. Each room is well-appointed to offer the perfect indoor spot for relaxation.Couples and families will find the perfect Guest Room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of 40.00 per room per stay.

  • 211 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Video games on TV in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,190 reviews

Our guest reviews for Fairmont Le Château Montebello

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Michelle G. Friends - 13/04/2018
« Relaxing atmosphere, beautiful grounds and building. Loved the games, felt like a big chalet! »

We went with another couple and their young daughter, who thoroughly enjoyed all of the Easter festivities. We had breakfast the first day off-grounds, at a lovely little café, where the food was to die for. Lovely village to walk through, and then, once back to the hotel, we didn't have to leave! Great walks, went and played tennis/squash and of course, we had to go to the pool/hot tub. Truly awesome experience, thank you!

AccorHotels certified review
Brent M. Couples - 12/04/2018
« Exactly What We Wanted »

This is the second time we have spent Easter at Montebello. Our first visit was last Easter and it was a very relaxing visit, so we decided to re-book for 2018 (2 nights) in the hopes we could repeat that experience. We were not disappointed - it was exactly what my wife and I wanted: total relaxation, great food, and a good time in a gorgeous setting. As with every visit to Montebello, I first spoke with Georgios Kritikopolous (Director of Rooms) who kindly helped us with our reservation (Easter Package) and made sure we properly booked one of our favourite rooms. He also spent some time with us upon our arrival and pointed out some of the possible upgrades to the hotel, which was very kind of him to do so. Mr. Kritikopolous always goes above and beyond in helping us out and making our stay at Montebello very memorable. We had two treatments in the spa and each was perfectly relaxing. Ms. Legault and Ms. Guererro treat us very, very well. We spent lots of time around the roaring fireplace, reading and chatting, and enjoying cocktails at the Foyer Bar. The staff (Daniel, Eloise and Andreeanne) were amazing. So kind and attentive. Just what you want from a bartender in my opinion. Eddy, on the piano, sets the mood! He's great. As usual, the food was spectacular, including the massive Easter Brunch. In that regard, Justin Marra greeted us warmly upon our arrival on for Easter brunch, and seated us quickly at our favourite table. He always remembers us and takes the time for a quick chat. He is very good at what he does. Always good to see him. Dinner on each night was amazing. My wife has gluten issues and it was not a problem finding suitable substitutes. One of our favourite servers, Roseline, always presents her with options. Montebello has really stepped up its game on the gluten-free front, in my wife's opinion. As always, Camille (the Maitre D) treated us very well. She is very good at her job and we always look forward to seeing her (she always addresses us by name, which is very impressive). At the end of our visit, we left extremely rested, relaxed and satisfied. We are looking forward to our next visit to Montebello.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brent M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Happy C. Families - 12/04/2018
« Great - but expensive. »

Restful, and great food but small rooms for the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet H., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Families - 12/04/2018

It was too short that made us decide quickly that we would surely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan Joseph S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Em59 Families - 11/04/2018
« Bad cost-benefit relation »

The hotel is beautiful, but rooms are too expensive and the food at the restaurant is bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo M., Thank you for taking the time to share your comments concerning your stay at the Fairmont Le Château Montebello. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated your experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Janice C. Couples - 11/04/2018
« A breathtakingly beautiful weekend. »

A wonderful hotel, especially appreciated the friendly bilingual staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice C., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Lovely stay. »

Excellent and relaxing .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemarie S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Tim M. Families - 11/04/2018
« Bucolic scenery and a rustic and historic hotel »

Our 38th marriage anniversary was well feted at this historic hotel located in the middle of nowhere with our dog. Lovely place and special staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Scott J. Couples - 11/04/2018
« We extremely impressed with the Fairmont Le Château Montebello Resort. »

We arrived about 3 pm on Friday April 6th and were greeted by a very friendly and helpful doorman. He directed us to the parking lot and was there to guide us to the registration desk. Our luggage was taken to our room and the clerks at the registration desk were helpful and delightful to speak with. We were extremely impressed by all the staff we encountered. Our room was beautiful and so quaint. It was like stepping back in time. It was perfect for our stay while attending the FamilyLife Marriage Conference. We would highly recommend this to anyone seeking a romantic getaway. There were a number of families at the resort while we were there and they all appeared to be having a good time also. We are English speaking but everyone went out of their way to communicate with us. We had an awesome time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott J., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Karen C. Families - 11/04/2018
« It was really good. »

It was very nice. The staff are friendly. The breakfast buffet was the best I have ever had. The massage I had was amazing and probably the best I have ever had. The atmospere was very relaxing. The room was very spacious and tbe beds so comfortable. I did find the pool a bit chilly and to walk around it with a toddler a bit challenging. Not very much room. I don't understand what the resort fees were for and the taxes were a lot. I didn't understand the tax charges on the resort fees. The wine was too expensive. $14 for a glass...yikes. I'm glad we brought our own. We were 3 adults but only had shampoo, conditioner etc for 1 adult. Also when we left we weren't allowed to use the baggage carts unless we had one of the bell boys cart it for us which obviously meant another tip which of course there is a lot of tipping to hand out. Also the room across from us there were kids running around and yelling with there door open until 11:30 p.m. and only stopped when we told them to. The ceiling and walls are not all sound proof. Other than that it was a really fun weekend and we enjoyed ourselves a lot. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen C., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Front dest and housekeeping team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Bob J. Couples - 11/04/2018
« It was very enjoyable »

The room was great but the view was not so good. We looked out on a bunch of cedar trees. The conference room we were in was perfect. The food was overpriced. It costs too much to eat at Chateau Montebello. Also it was unfortunate as my wife couldn't really find anything she wanted for dinner in the main restaurant menu so we had to eat in the pub for our 'nice dinner'. Why can you order the main restaurant food in the pub but not the other way around? The staff were pleasant and very helpful.

AccorHotels certified review
Randy R. Families - 11/04/2018
« Everything was executed to perfection. »

Our experience was incredible. We had everything we needed for an excellent getaway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randy R., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are preparing a great renovation plan, rooms and bathroom will be updated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Gord Couples - 11/04/2018
« loved the food, service, OLD fashioned ambiance, please do NOT modernize the look »

lost a phone wire and cross on string... please find !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon K., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will verify with the security department if they found your item. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Jennifer. P. Couples - 11/04/2018
« Overall it was enjoyable »

We enjoyed the ambience of the location, the facilities and the service in general. There was one small incident which some what dimmed the experience. We had supper at the hotel restaurant and I explained to the waiter that I had a dairy allergy. We worked out the modifications necessary to my meal to make it acceptable, which pleased me as not all restaurants are that accommodating. However the waiter then brought a basket of breads and crackers and spreads which I thought was okay. Fortunately I did not eat the bread or spread but tried a cracker. The taste was suspicious so I as the waiter to confirm that it was appropriate for me. He came back with alternative rolls but I had already eaten 2-3 bites. It was unfortunate as I was left with the choice of abandoning the supper and going to try to get the contaminated food out of my stomach or continuing and dealing with the consequences through out the night. I choose the latter and as a result my second night was very disrupted. I was surprised and disappointed that the server did not realize that my allergy applied to all of the food I ate and as a result my husband and I decided not to try your Sunday buffet which had been recommended by a friend. I was impressed and pleased with the service otherwise. I would recommend that servers be trained to understand the consequences of guests eating even a small amount of something to which they are allergic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer P., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Le Château Montebello. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Chef and Maître D' in order to prevent any future occurrence. Please let me know when you will be visiting us and it will be my pleasure to provide you special courtesy. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Michael H. Couples - 11/04/2018
« Relaxing and interesting architecture »

Our stay was enjoyable, even though there was no potable water in the taps there was plenty of water to be had, it was conveniently located around the facility. All the staff were super helpful and friendly, with the added feature of a pleasant smile to go with it, thanks so much. One thing that did take away from the ambiance of the place was the sad state of affairs of the shingles on many of the buildings , hope that is in the ops plan to repair soon. We truly liked our stay and we will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Jgmom Families - 11/04/2018
« great escape! »

Our family enjoyed all the resort has to offer; the pool was a great featured, including the access tunnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Families - 10/04/2018
« Really nice scenario and food! »

Excellent restaurant, food and drinks. Beautiful scenario A bit overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo A., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Kathlene Families - 09/04/2018
« Easter »

Good planned activities great food clean room friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathlene A., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Olga Families - 09/04/2018

Everything was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalel S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Michele Friends - 09/04/2018
« Excellent! »

We always enjoy our stay at Montebello over Easter weekend. The activities for our kids were very well organized. We also enjoy sitting around the fire playing games, watching people read and interact with each other, rather than watching TV and being on their devices. This year, for the first time, we came with friends. The sitting areas were a great place for us to get together and catch up. The children ran around and felt at home. The activities were also great - curling, walking, Omega Park (close by), tennis and organized Easter Activities. We loved the evening to ourselves while the children were at dinner, being entertained and supervised - a great idea!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michele O., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

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