Hotel - Fairmont Le Château Montebello
Fairmont Hotel Fairmont Hotel

Fairmont Le Château Montebello

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4.5/5 3,665 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 45  CAD
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor playground for children
  • Golf
  • Tennis
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Basketball facilities
    • Croquet
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Volley ball facilities
  • Skiing
    • Snow Skiing (Paying, Nearby)
    • Cross country skiing (Paying)

Catering

  • 3 restaurant(s)
  • 3 bar(s)

Business services

  • 28 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Fairmont Le Chateau Montebello offers a total of 211 guestrooms. Each room is well-appointed to offer the perfect indoor spot for relaxation.Couples and families will find the perfect Guest Room to suit their needs. Connecting rooms can be guaranteed by the hotel for a fee of 20.00 per room per stay.

  • 211 rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Video games on TV in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,665 reviews

Our guest reviews for Fairmont Le Château Montebello

100% genuine reviews from our guests

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AccorHotels certified review
Happy C. Couples - 12/02/2018
« Excellent night away. »

I loved the mood of the hotel. The staff was very kind and helpful. I would definitely like to go again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Briane M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Kim Friends - 12/02/2018
« a lovely weekend »

We enjoyed our weekend. Sadly the fireplace was not working but we enjoyed the smaller fireplace. The food is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim H., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Fred S. Couples - 12/02/2018
« Disappointing »

We have always loved our stays at Montebello. This time myself and my wife celebrating our 25th anniversary and were so looking forward to it. However with the chimney fire resulting in no fires for the rest of our stay, there was much missing. Also during the evacuation and subsequent sequestering in the basement, I managed to lose a pair of Mens leather gloves. And to top it all off, we were under a boil water advisory. So all in all not a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred S., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a room upgrade on a complimentary basis, which you will be able to redeem at a future stay with us. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Lawrence B. Couples - 11/02/2018
« A winter wonderland experience! »

We had an amazing time at your resort. Our experience was enhanced not only by the beauty of the place, and the endless activities, but by the people that were working hard to make our visit special. They were all so gracious and warm; accommodating and sincere. Merci!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lawrence B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Karen R. Couples - 10/02/2018
« Excellent facilities,great buffet breakfast,comfortable room.The decor of the bedroom is very apropos to the building. »

Our meal in the main restaurant was very good,the rolls were not fresh though.We did have lovely fresh rolls in the bistro the following evening.A glass of water should be suggested by the waiter or automatically served at the table without asking for it(main restaurant).I did turn back an Asian tuna meal at the bistro. I was not going to pay the price for a tasteless dish.The waiter was very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen r., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; Please contact me directly on your next stay and it will be my pleasure to provide you special courtesy. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Business - 09/02/2018
« Consistently great as expected at Chateau Montebello »

Sadly just a quick one night stay to attend a 1 day conference. Wish I had had more time to extend... next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann V., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Francoise C. Couples - 09/02/2018
« Treat yourself in the splendour of the Chateau montebello. »

Overall excellent. Suggestions: -improve access to spa and pool for those with mobility issues -have an espresso bar at bar -introduce vegan, gluten free and vegetarian options in restaurant menus -scrambled eggs in the morning were terrible. I don't think they were real eggs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francoise c., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have a selection for gluten free guest and other restriction. It cannot be placed on the buffet to ensure no contamination. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Robert B. Couples - 09/02/2018
« Would have been a 10 if the fireplaces in the grande hall had not been under repair! »

We had a great time but we're super disappointed that both of the days we were that we were at the Chateau, the fireplaces in the grande hall were inoperable. That was one of the main reasons we had gone to the Chateau...was to sit by the fire. Staff made us aware of another fireplace but the seating there was always occupied and not the same. Other than that, we really enjoyed our stay....the room, the food and the fresh snow. We had not realized that there were so many activities and had brought our snow shoes. We did borrow skis the next day but unfortunately had no running shoes for tennis.....next time we'll know better. The Chateau is a true Canadian treasure. Just wished that there had been some warning about the maintenance scheduled for the fireplaces. We definitely would have picked another date to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the fireplace it was not closed for a regular maintenance but we had a fire in the cheminey and we needed to inspect the 6 cheminey before using them. I am sorry for the inconveniences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Families - 08/02/2018
« Great other than pricey food »

It was an absolute fantastic experience. Food was a bit on the pricey side, but they were extremely accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malika O., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Marc B. Couples - 08/02/2018
« A brief visit to a winter wonderland »

We were scouting the property for a family visit later in the year and were checking the rooms, service, amenities and food. We were very pleased in all respects and made reservations for our larger group. In addition, the on site reservations staff were extremely helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc B., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Louise B. Couples - 08/02/2018
« Not pleased with the evening dinner. Few guests, not busy, cold meal, waited a long time for beverage and dinner. »

When my husband and I checked in for dinner, we were seated with all other guests. We asked not to be seated on top of the other guests. The waiter moved us to the next section where we did not have to listen to everyone else's conversation. We ordered our drinks. They took a very long time to come. Then we ordered our dinner and it took even longer to come. My husband ordered the Prime rib. The meat was OK, however the vegetables COLD and under cooked. My dinner was the Scallop, Lobster tail, shrimp and Halibut. with Orange Carrot Sponge Bread and Wild Bergamot Sauce. The vegetables were also COLD. The sauce COLD as well. I was shocked to see ONE shrimp, ONE scallop and what looked like an either under cooked or old Lobster tail. (Whenever I have Lobster tail, it is pink in colour and not tough). The Halibut was the only part of the meal that was good. We were changed and extra $10.00 each for theses two meals. $46.00 each was NOT worth it. In the morning the breakfast buffet was lovely. We very much enjoyed it. The staff at check in and out was a very professional and funny lady. We had questions about our bill, and she was very helpful. The footman was also very professional and pleasant. We heard you had a fire just after we left. If you burn a hotter fire it will burn off the creole. The fires were always smoldering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise B., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a Regular Sunday Brunch for two on a complimentary basis (Beverage and gratuities not included), which you will be able to redeem at a future stay with us. Please contact me directly when you will be ready to reserve. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Lucy L. Families - 07/02/2018
« Very good »

This is our second stay. Everything is good. We will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiuhui L., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Jude S. Families - 07/02/2018

Wonderful in all respects.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jude S., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Mariano Families - 07/02/2018
« We enjoyed our stay that included use of all of your facilities. »

Relaxing and very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariano F., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Dr G. H. Couples - 07/02/2018
« good as usual with some improvement to implement. »

being both elderly ,we would suggest that replacing the small bath tub for WALKING TUB would be a great improvement toward safety and pleasentness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilles h., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Good stay with moments of concern »

Hotel was nice, and staff friendly, but when the fire in the chimney happened they seemed quite unsure of what to do. When I asked if we should go outside I was told that we should, but we were then provided with no other information and were only informed that the danger had passed by other guests, not hotel staff. Otherwise the room was clean, cozy and quite pleasant. Additionally Daniel the bartender on both the Friday night and Saturday night of our stay was an exceptional treat. He Was great to talk to and made some of the most delicious drinks we've had in a long time. He made our night and was a highlight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron E., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Tom W. Families - 06/02/2018
« 70TH BIRTHDAY WEEKEND FOR MY WIFE WITH FRIENDS AND FAMILY »

WE ENJOYED A WIDE RANGE OF ACTIVITIES WITH THE ADULTS AND KIDS. THE STAFF WAS ALWAYS HELPFUL AND CONSIDERATE. GREAT FOOD!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy Mitchell-W., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to you enjoyed your time and had a great birthday weekend! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Nina Couples - 06/02/2018
« Beautiful resort »

The weather wasn’t great, but that didn’t stop the enjoyment. We were on the top floor and we roasted. Had to sleep with the heat unit off and the window open. The covering was too thick also. There was norway to have an enjoyable sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina A., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a room upgrade on a complimentary basis, which you will be able to redeem at a future stay with us. please contact me directly when you will be ready to reserve. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Julia Families - 06/02/2018
« Excellent Stay at the Fairmont Montebello »

Beautiful Chateau, Excellent Service and friendly staff. The resorts has many activities that we took advantage of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia M., We very much appreciate your comments regarding your stay at the Fairmont Le Château Montebello. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

AccorHotels certified review
Michael Z. Families - 05/02/2018
« Small cold room. No attention to detail. »

Experience was less than desirable. Dirty room. Fridge did not work. Room was cold. Some quick attention but limited response. Also found open safety pin in the carpet. Could have been bad. Wall paper peelings and mold in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Z., Thank you for taking the time to tell us about your experience at the Fairmont Le Château Montebello. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a room upgrade on a complimentary basis according to the hotel availibility, which you will be able to redeem at a future stay with us. Please contact me directly when you will be ready to reserve. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Annie Piché Directrice du service à la clientèle Fairmont Le Chateau Montebello 81…

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