Hotel - Fairmont Kea Lani - Maui
Fairmont Hotel Fairmont Hotel

Fairmont Kea Lani - Maui

4.5/5 5,084 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 489.00 USD Non member rate
From 464.55 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Private beach
    • Snorkelling/Scuba diving center (Paying)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Experience luxury Wailea hotel accommodations with spectacular ocean and sunset views at Fairmont Kea Lani, Maui. Relax and enjoy the additional space and privacy of our family friendly suites and luxury beach villas.

  • 450 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 3,185 reviews

Our guest reviews for Fairmont Kea Lani - Maui

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,084 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 12/10/2018 AccorHotels certified review
« Perfect »

Amazing, no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. K., We very much appreciate your wonderful comments regarding your stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 12/10/2018 AccorHotels certified review
« Relaxing family fun »

Fabulous!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. G., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 12/10/2018 AccorHotels certified review
« Wonderful location + service; room just ok »

Overall really enjoyed our stay. Service was great as usual for Fairmont. Room just ok - nice and large, but didn't see much of an ocean view from 2nd floor... blocked by trees. Also lots of tiny ants/mites in the room (I realized we're in hawaii, but still odd...)

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. C., Thank you for taking the time to share your comments concerning your recent stay at the Fairmont Kea Lani Maui. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “breakfast” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered. We would love to hear what we could do to make it better.This will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Kylee Couples - 12/10/2018 AccorHotels certified review
« All around amazing: great room, great features, and amazing service »

I couldn't speak any higher about our experience here. We absolutely loved our stay, we are still talking about the amazing service at the hotel. We splurged a bit on our stay here and it was completely worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. M., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Edward M. R. Couples - 11/10/2018 AccorHotels certified review
« Love The Rooms - Not enough pool shade »

We love the rooms and the service staff. Our only problem was finding places to relax outside while managing to maintain some shade, out of the sun. Umbrellas are stationary and cannot be adjusted. Not enough lounge chairs with shade.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. R., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regard to your poolside experience; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Kym Families - 09/10/2018 AccorHotels certified review
« It was very relaxing, with resort staff being very helpful and friendly, and resort keep to a very high standard. »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. J., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Very enjoyable with Excellent service. »

We enjoyed our stay. The room was perfectly suited to us. The beds were quite soft unfortunately and the hotel was not able to accommodate a change to a king due to a convention. Disappointing but not a huge problem. Also, the cafe was under renovation and not as good in the temporary location. The restaurant was impossible for breakfast so we ate elsewhere. (Very busy). We booked this trip through Westjet Vacations and we were celebrating my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. W., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

George Families - 09/10/2018 AccorHotels certified review
« Great hotel in a super location! »

Excellent all around.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. E., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Tammy P. Couples - 09/10/2018 AccorHotels certified review
« Gorgeous setting And very relaxing »

Beautiful, Easy and efficient and lovely walking path to other nearby hotels

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. P., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 08/10/2018 AccorHotels certified review
« Incredibly family friendly and focused on making guests happy! »

We stayed at the Fairmont for our wedding along with 50+ of our closest friends and family. Everyone had a wonderful time at the pool and very happy with their rooms and guest service.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. L., Mahalo for sharing your special day with us! We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 06/10/2018 AccorHotels certified review
« Hotel rooms need a renovation, grounds are beautiful »

The hotel is nice, BUT it needs a refresh. Liked that it was not as large as the Grand Wailea. The grounds are beautiful. Liked the Adult pool. The bars could use an update with service. The restaurant KO was excellent. The outrigger canoe experience was excellent ( the two guides were very knowledgeable and friendly. The breakfast bar was overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. A., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Arthur C. S. Couples - 05/10/2018 AccorHotels certified review
« Disappointing »

Unsatisfied. We have been coming to your hotel for 20 years and have always had a great time. I am a silver level Le Club (formerly President Club Gold) member. We arrived at the hotel around 2:30 on the 25th. We waited over 2 hours to get our room. We reserved an ocean view room and paid almost $900 a night for this room. What we got was a room That had a barely visible view of the ocean and s more prominent view of a parking lot. Due to a large group that wad staying at the hotel we had to wait 15 minutes or more each morning for breakfast to stand in a buffet line to get food that was barely warm

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. S., Thank you very much for taking the time to share your experience regarding your recent stay at the Fairmont Kea Lani, Maui. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Rest assured that I have shared your comments with our leadership team and have taken the appropriate measures to address the areas were we have fallen short in order to prevent any future occurrence. Please note that your visit was an exception to our normal experience, therefore I would be happy to provide you one complimentary night for a future stay at the Fairmont Kea Lani, Maui as well as my assistance. Please confirm I should be sending your gift certificate to the address we have on file. Our relationship with our guests is of paramount importance. We hope to hear you will be joining us in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Sp Couples - 04/10/2018 AccorHotels certified review

Shout outs: The woman who did the Monday morning yoga. Both waiters that I had at Ko. The two staff members at the pop up deli who were working there at closing time on sat nite. Our housekeeper. Big thumbs up for all!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. P., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Couples - 04/10/2018 AccorHotels certified review
« Fine »

Our stay was pleasant. We were not wowed but it was a fine stay. Service was welcoming. The view was beautiful and the bed was very comfortable. The property feels quite dated and needs a facelift. The carpets throughout the hotel common areas in the hallways on the room levels should be replaced and updated. The lighting in the bathroom could be improved - the light in the shower isn’t actually even in the shower. We were very disappointed with the large conferences being held at the property during our stay. The breakfast restaurant was over crowded and we were lumped in as conference attendees with the staff assuming / asking if we were “part of the group”. No, we were not and we wished they weren’t there. When you bring in large sales force type/work groups it diminishes the experience for your full paying guests. The crowd/caliber of guest changes, the ambiance becomes much noisier with groups of people gathering at the poolside bar etc, and these guests are noticed. They do not blend in as other individual guests might. For this reason I would definitely not recommend your hotel to a friend or someone taking a personal trip to Maui.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. C., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your breakfast experience; please allow me to express my sincere apologies. I did want to share that we will be replacing all the carpet in the public hallways in the coming year. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 04/10/2018 AccorHotels certified review
« Absolutely amazing! »

From check in to check out our stay was amazing. Staff was spot on.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. W., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Craig A. L. Couples - 04/10/2018 AccorHotels certified review
« Wonderful! »

Greatest employees anywhere. Beautiful location, beautiful property!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Capt. F., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

A F. Families - 04/10/2018 AccorHotels certified review
« Good, but not as good as previous experiences/ »

This is our 4th or 5th time at the hotel and generally, this last visit was good. But the hotel felt a little tired to us. The staff was very friendly as per usual. The gym is small and tired and the restaurants also felt a little tired. We had a very average meal at KO. And we had the breakfast buffet and it too was not as good as we believed it had been in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. F., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. I did want to share we do have projects in motion for the next coming year to address these areas. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Couples - 04/10/2018 AccorHotels certified review

We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. S., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

David B. Couples - 03/10/2018 AccorHotels certified review
« A beautiful hotel, wonderful experience »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. B., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Edwardo Couples - 02/10/2018 AccorHotels certified review
« Fall at the Keia Lani »

Excellent. Our first visit in September and crowds were down from Summer visits

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. O., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 489.00 USD Non member rate
From 464.55 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates