Hotel - Fairmont Kea Lani - Maui
Fairmont Hotel Fairmont Hotel

Fairmont Kea Lani - Maui

4.5/5 4,995 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Private beach
    • Snorkelling/Scuba diving center (Paying)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Experience luxury Wailea hotel accommodations with spectacular ocean and sunset views at Fairmont Kea Lani, Maui. Relax and enjoy the additional space and privacy of our family friendly suites and luxury beach villas.

  • 450 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,971 reviews

Our guest reviews for Fairmont Kea Lani - Maui

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,995 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Simon Couples - 08/08/2018 AccorHotels certified review
« As relaxing a holiday resort as you could wish for. »

This hotel is totally geared up to ensure you have a relaxing stay and it was a pleasure to really unwind in the beautiful bars, restaurants, grounds and beach. In retrospect and having dropped in to the other hotels on the coastal walk I wouldn't have changed a thing - the Kea Lani and its standards are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. F., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to you food and beverage experience; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Neng Couples - 08/08/2018 AccorHotels certified review
« Superb Customer Service »

The hotel staff provided excellent service. We were surprised to receive complimentary wine and chocolates for our 25th wedding anniversary along with a greeting card. In addition, leis were provided during our family photo session at the hotel grounds. I definitely would love to stay at Fairmont-Kea Lani next time we visit Maui.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. B., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Esther F. Families - 08/08/2018 AccorHotels certified review
« Exceeded Expectations »

Tenth birthday of my great granddaughter was the best! From lei welcome to last help goodbye, she said it was awesome to be in such a wonderful resort.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. F., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Robert K. Families - 08/08/2018 AccorHotels certified review
« The hotel, the beach, the pools the restaurants were all outstanding »

We had two children and 3 grandchildren and they all had a wonderful time.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. K., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Couples - 07/08/2018 AccorHotels certified review
« The services and amenities were great, the actual room was subpar. »

Staff is very friendly and accommodating. The grounds and pools are immaculate. The location of the room was disappointing. Next to a bar, next to the elevator, and next to the service lane where you heard carts being pushed around all day. Some workers would sneak in the service land and have conversations on thier cell phones (heard their every word). Do not stay in room 126!!!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. L., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your suite location; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Delea Families - 07/08/2018 AccorHotels certified review

Overall it was great. Staff friendly and helpful. My critique was the Room furniture was old and the coach was smelly and hard to pull out. Carpet could use a refresh. The sheets on our bed had holes. For such an upscale place I was expecting the room to be better.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to the condition of your suite; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Kristian K. Couples - 06/08/2018 AccorHotels certified review

Wonderful views. Service was very good and food was excellent. Did not like the arrangements with the Cabana rentals - more space that is shaded is needed around the pools. There were serious issues with my loyalty account that were merged with another customer. It took 3 attempts to get it fixed. While the local team was very helpful they struggled with getting things fixed and there was a waste of several hours of my time trying to make sure the account was in the right name - impacted booking of excursions to a degree initially. Should provide this feedback to the corporate office so they can educate the local Fairmont hotel teams on what to do when this arises so they can better respond to customer concerns.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. K., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with your regards to your suite location; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Todd D. Business - 05/08/2018 AccorHotels certified review
« The service and people were great. the room view was a huge disappointment »

This was our second trip to the Fairmont Kea Lani. The people were great the service was awesome. The hotel is wonderful. The view was a huge let down for the second time. On our last trip we looked out over the street and parked cars. If we leaned and looked right we had a moderate view of water. This trip we had 2 suites. Suite P86 and P88. We looked at a grass bank. I really tried to have positive attitude, but as I heard my contemporaries all gush over their great views, All I could think was second trip, 2 suites, and my view is worse this time that last. A very big let down. Will not be returning. Guess I should have said something at check in. Too late now. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. D., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with your regards to your suite location; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Sm Families - 05/08/2018 AccorHotels certified review
« Memorable Occassion for 25th Wedding Anniversary »

There service is wonderful and the accommodations were excellent. It is a beautiful resort and it made our 25th Wedding anniversary very special. Thank you to all of the staff for making this a memorable occasion.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. M., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 05/08/2018 AccorHotels certified review
« The hotel was pretty and met all of our needs. »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. P., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bejan Families - 04/08/2018 AccorHotels certified review
« Great location, beach, staff, size room and customer service. The food was a little pricey. »

The breakfast was a little pricey, the AC in the rooms was a bit loud. Other than that the experience was awesome. The entire family had a great time and would definitely recommend to a friend or family.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. F., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Jim W. Families - 03/08/2018 AccorHotels certified review
« Glad to be in Maui again »

My experience was just Ok. I have been returning to the Kea Lani since 1992 and sadly I must say that previous experiences have been much better. In particular, I was disappointed that the maintenance and upkeep of the room and property appeared sub-par. and the amenities that I've enjoyed in the past were gone.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. W., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to our service and product; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Patrick S. Friends - 03/08/2018 AccorHotels certified review
« Top Notch »

On previous trips to Maui, I stayed in Ka’anapali at numerous resorts. This time, I decided to try Wailea. I couldn’t have been happier with the resort and the service! Thank you for an amazing experience!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. S., We very much appreciate your wonderful comments regarding your stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 03/08/2018 AccorHotels certified review

Always a great experience, the property speaks for itself, the Kea-Lani staff makes the difference every visit and keeps from staying elsewhere (Tara, Madeline, Joey and many others especially in housekeeping).

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. J., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Calvin R. Business - 02/08/2018 AccorHotels certified review
« Beautiful facility, friendly and helpful staff, the best food I have ever had for group functions. »

We love the Fairmont Kea Lani. The architecture, the staff, the comfortable rooms. It is my favorite place to stay on Maui. Most hotels try, but the food for group functions comes up short. Every group meal we had during this trip was from quality ingredients that were well prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. R., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the new future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Julius M. Families - 02/08/2018 AccorHotels certified review
« Superb accommodations and service. »

The family felt like royalty at the Fairmont Kea Lani. From check in to check out, we had an amazing experience. We had one small hiccup on the first day as far as the room provided. But the manager, Taylan, was quick to remedy this and the rest of the stay was bliss. We will definitely return to Maui with a Fairmont stay in mind.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bert M. Families - 02/08/2018 AccorHotels certified review
« Wonderful family get-away, one sad experience »

Family enjoyed the trip. Great staff, location. Wished we could have enjoyed the spa.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your spa experience; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Myrna O. Families - 02/08/2018 AccorHotels certified review
« The attention, service and overall experience was phenomenal! »

The graciousness of your staff is unparalleled in our industry. So many times the service and attention is not what one expects, but you have exceeded expectations in all areas.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. O., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the new future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Mike Families - 02/08/2018 AccorHotels certified review
« Great Family Vacation »

Everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. H., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Thomas Families - 01/08/2018 AccorHotels certified review
« Another great experience at Fairmont Kea Lani! »

Service and amenities were excellent. All staff was wonderful!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. C., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

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