Hotel - Fairmont Kea Lani - Maui
Fairmont Hotel Fairmont Hotel

Fairmont Kea Lani - Maui

4.5/5 4,960 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Private beach
    • Snorkelling/Scuba diving center (Paying)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Experience luxury Wailea hotel accommodations with spectacular ocean and sunset views at Fairmont Kea Lani, Maui. Relax and enjoy the additional space and privacy of our family friendly suites and luxury beach villas.

  • 450 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 2,894 reviews

Our guest reviews for Fairmont Kea Lani - Maui

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,960 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Leslie S. Families - 12/07/2018 AccorHotels certified review
« relaxing »

friendly staff, awesome pool bartenders, great food, great service with cabanas

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. S., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Angela E. Families - 12/07/2018 AccorHotels certified review
« Great service; some aspects of room/in room amenities were lacking for hotel class »

The staff & service were superb. In the room, there were a few issues or areas we were not as satisfied: toilet paper too cheap for class of hotel; pillows & sheets were also not up to snuff; the room orientation was completely backwards - sitting on the couch or bed faced inward to the hotel rather than toward the ocean even though we were in an ocean view room and finally, the room had a distinctly musty smell and despite having reported this to housekeeping, it did not improve nor was there an acknowledgment of our concern. Birds at breakfast were an annoyance, though the staff clearly tried to address. Menus in restaurants could use more variety - seemed to be the same base items in all, just packaged differently. Not sure what to suggest, but the process for getting chairs at the pool needs to be done differently - no chairs were available at the adult pool by 9:30AM, yet having arrived early enough to secure a space, I observed nearly 80% of the "taken" spaces to be without anyone present for over 2 hours - clearly folks had put towels on chairs for the day and gone to do something else. We stayed at the Fairmont Kea Lani approx. 5 years ago, returned to Maui 2 years ago and stayed at the Four Seasons, but chose to return to the Kea Lani on this trip. Most likely our next trip will be a return to the Four Seasons. I want to reiterate that the staff was excellent, but we felt some of the other mentioned concerns caused this stay to fall a bit short of expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. E., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Andrew T. Families - 11/07/2018 AccorHotels certified review
« Everything was ideal; service was great »

The resort property was well maintained; the beach was well managed. I think the resort fee only covering one umbrella and one boogie board is a bit petty.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. T., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Dianne B. Families - 11/07/2018 AccorHotels certified review
« Great family vacation »

We had a great vacation at The Fairmont Kea Lani in Maui. The customer service was terrific and very helpful. This was our first trip to Maui and everyone was very attentive to our requests .

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. B., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Erwin B. Families - 11/07/2018 AccorHotels certified review
« Kea Lani delivered another great experience for me and my family. »

We had a fabulously great time. The room was fantastic, the staff very courteous and helpful, and the hotel overall was terrific. My only negative experience was the WiFI network. It was terribly slow and basically unusable when I needed Internet access for work.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr.B., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Ken Families - 11/07/2018 AccorHotels certified review

Every interaction with your staff was outstanding. The pool staff and cabana staff were amazing. Hudson was a highlight for us, but everyone was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. J., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Michael G. Families - 11/07/2018 AccorHotels certified review
« Incredible »

Me and my family have stayed at the Kea Lani 7 tines over the last 20 years and I’m a villa 4 times in the last five years m. We love the facility, the location, the staff and the overall experience which is why we keep coming back and hope to again.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. G., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback from our loyal guest. I am more than happy to share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Tom J. Couples - 11/07/2018 AccorHotels certified review
« don't ask for sentences . .. use a number scale. »

don't ask for sentences . . .too much work and time. use a number scale. I did not fill this out earlier because I'm done writing essays.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. j., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our leadership team with regards to our survey. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 09/07/2018 AccorHotels certified review

It was an amazing family vacation we enjoyed everything about the property.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. D., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Mike M. Families - 09/07/2018 AccorHotels certified review
« great hotel and staff »

everybody was very friendly at the hotel. we have stayed at this hotel on several occasions and it is always the best.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback from our loyal guest. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Pam W. Families - 08/07/2018 AccorHotels certified review
« Nice resort, the facilities are a bit dated and worn, service was okay. Not comparable to the Fairmont Del Mar I would say Del Mar is a 5 star and Maui is a 4. Pool service was not very good. »

Upon arrrival to our room, I had to clean the large mirror over the tub which had some splatter all across it, and while showering noticed hair. The room was a nice size but old. The cell reception was really bad in this location. Elevator set up is confusing being a letter system versus numbers. I had a bad experience with service at the pools both adult and family. I was not approach for hours and had to seek out service. Restaurant service was good and food. Management did accommodate me with a snack basket and food credit which was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. W., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Michael Z. Couples - 08/07/2018 AccorHotels certified review
« Disappointed »

WE love the Fairmont. Absolutely love the hotel. This was our 5th visit over the last 5 years. What disappointed us was the Presidents program. We chose a deluxe hotel room and the location was very poor. We asked about the opportunity to upgrade and were told there was nothing available. I am quite confident there were rooms available closer to the ocean. It was disappointing enough to choose another nearby hotel next year. 5 years of stays we have spent over $45K . . .no recognition, no option for a better room. Not the way we want to be treated. . . Mike Z

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. Z., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your suite location; please allow me to express my sincere apologies. I am very disappointed to hear we were unable to upgrade or move you to a desired location due to the resort being so busy during your stay. I would be more than happy to work with you in the future to prevent this from happening again and we will do our best to put you in a preferred suite at the point of reservation. Your feedback as a loyal guest is very important to us and I wish to assure you that we take all comments seriously. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…0). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Melanie Couples - 07/07/2018 AccorHotels certified review
« AMAZING! »

So impressed, great experience. All the staff was so kind and readily available to help us with our needs! Mahalo!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. G., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bryson Families - 07/07/2018 AccorHotels certified review
« Great experience for our family with all the amenities and everything that the hotel had to offer! :) »

It was a very relaxing and comfortable stay. We loved hanging out at the pool and eating at the restaurants the hotel had. We enjoyed the spa and really had a fun time all together.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. B., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Lee A. Couples - 06/07/2018 AccorHotels certified review
« Just the getaway we needed »

We had a great staycation at the Fairmont. We love that we were able to stay on island and take our dogs with us to enjoy a little R&R. Everything was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. A., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Nathanial M. Families - 06/07/2018 AccorHotels certified review
« Impeccable service and wonderful anniversary surprise! »

Wonderful poolside service, happy hour was a blast at Ama, the Keikilani 3 hour childcare service was just what we needed, fun Selfie scavenger hunt ended with big cookies for all, and Ko restaurant was amazing! We are looking forward to a future stay and are excited about the newly remodeled game room.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Kay H. Families - 05/07/2018 AccorHotels certified review
« Everyone was very friendly and great service »

Food was great and all of the staff was very attentive and friendly. Concierge was very helpful. We used the photography studio and Sophie was fantastic. Breakfast buffet was great. My recommendation would be to improve the fitness center. For a large hotel, it is pretty small. We had stayed at the Four Seasons a few years ago and their gym faces the ocean and is larger......makes it a nice workout!. Also, I thought the rooms could've had some better decor but I loved the all-suite feature. The pool was nice but would be even better if there were more ocean views. Our favorite was the canoe ride with Ralph and Saul (I think that was his name). Great experience for our family! Overall, it is a toss-up on whether the Fairmont or Four Seasons is our favorite hotel in Maui. It'll be a tough decision when we come back!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. H., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the products and services we provide. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 05/07/2018 AccorHotels certified review

We thoroughly enjoyed our stay at Kea Lani. The villa was nice and met our families needs. I would suggest having some outdoor activities such as corn hole or bocce ball for families to play when not at beach or pool.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. P., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Joe B. Families - 05/07/2018 AccorHotels certified review
« The Kea Lani is truly "White Heaven"! »

We have been staying at The Kea Lani since it opened! We have loved every single trip, now bringing a second and third generation! The staff is outstanding!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. B., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback from our loyal guest. I will be sure to share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you and your family again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Lois W. M. Couples - 04/07/2018 AccorHotels certified review
« Amazing Staff throughout the entire hotel »

My husband and I were so impressed with the hospitality from check in to check out. Everything was done to make sure that our 1st honeymoon was savored to perfection. Information was easily communicated, and the overall feel of the property was what a resort should be.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. Williams-M., We very much appreciate your wonderful comments regarding your stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our leadership team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

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