Hotel - Fairmont Kea Lani - Maui
Fairmont Hotel Fairmont Hotel

Fairmont Kea Lani - Maui

4.5/5 5,162 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports
    • Private beach
    • Snorkelling/Scuba diving center (Paying)

Catering

  • 5 restaurant(s)
  • 1 bar(s)

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Experience luxury Wailea hotel accommodations with spectacular ocean and sunset views at Fairmont Kea Lani, Maui. Relax and enjoy the additional space and privacy of our family friendly suites and luxury beach villas.

  • 450 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,494 reviews

Our guest reviews for Fairmont Kea Lani - Maui

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,162 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Greg M. Couples - 12/01/2019 AccorHotels certified review
« Brush Fire »

The beginning of our stay was wonderful. We checked in early, enjoyed the pool, and had a wonderful dinner. Went to bed but woke up the the smell of smoke. This was really overwhelming. Then the power went off and the room became quiet stuffy. We called down to the desk several times for information and did not get very much help. I realize the brush fire was not your fault, but you could have communicated better with your guest on the status of the fire and the issue with the power. We took advantage of your beach and had a very nice time, although upon check out we were overcharged for the rental of a boogie board. The staff was kind enough to wave the fee. I would rate the experience "good"

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. M., Thank you for taking the time to tell us about your experience at the Fairmont Kea Lani Maui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every guest; therefore your feedback regarding the brush fire and your billing is very important to us. Please rest assured that we are taking the appropriate measures to address the issue of communication for instances such as these to avoid this occurring for our future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Heather Solo - 11/01/2019 AccorHotels certified review
« Relaxing. Upscale but also comfortable - a dream vacation »

I loved the fairmont when I stayed there before so I knew I wanted to go there again for my one big vacation in 14 years. So glad I did. I visited the Four Seasons and Grand Wailea and the feel of both of them is too corporate or something... the Fairmont is just right. The view, the pools, all is good. Only thing I'd change is to make the hot tub a bit bigger, or add another one. The rooms are great, might need a teensy refresh or an add of a coffee table, but the balconies are a perfect. So are the beds. The staff are accommodating, friendly and seem happy to be there. The morning buffet is awesome. Only downside was the dinner at Nick's one night... It was pretty heavy, not as good as I remember. All other restaurants were great, as was the snack shop. I'm happy a customer!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. M., Thank you for taking the time to share your comments concerning your stay at the Fairmont Kea Lani Maui. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our arrival “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 10/01/2019 AccorHotels certified review
« Great room but aging hotel »

I loved the size of room and we had amazing service. I was surprised how much the hotel is aging and was extremely disappointed in the buffet breakfast as well as ala carte breakfast options.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. K., Thank you for taking the time to share your comments concerning your stay at the Fairmont Kea Lani Maui. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our breakfast “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anthony M. F. Families - 10/01/2019 AccorHotels certified review
« Great service but poor room »

The staff was very nice and polite however we were dissatisfied with the room. The room that we booked was supposed to be garden view which it was not. Also, as platinum member using Amex FHR program, I expected an upgrade, particularly since my room was not really the category that I booked Front desk have me a $150 credit but what I really wanted was a better room. Also, I did not receive the usual amenity for the hotel until 2nd day after I asked for It. Also, we had to wait until 2pm to get our room despite being assured of early check in. I did not feel like a preferred member of the Accor program but just like another guest.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr.F., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your suite location; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bob Families - 10/01/2019 AccorHotels certified review
« Overpriced »

While I believe that your hotel was on the nice side I also felt as I was overcharged for every little thing. I also put in a request almost three months previously for an upgrade that went completely unnoticed and finally denied when we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. E., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

@dfam5 Families - 10/01/2019 AccorHotels certified review
« Beautiful Resort, Numerous Room Issues, Ko Serves Worst Surf & Turf Ever »

We upgraded on-site to a suite with a wrap around balcony which gave us a large living room, bathroom and balcony with a spectacular view closer to the beach than most of the rooms and afforded us views of the spectacular fireworks on New Year's Eve from the Andaz. 2 adults, two 6' tall teen boys and an 11yr old. Plenty of room, complained about rollaway springs and gave a new comfy one right away. We were also very close to the Ama Bar & Grill which was reasonably priced and has the best mahi-mahi fish tacos I have ever had. I won't knock the hotel for not having food and drink service on the beach because I understand most beaches on Maui are public so they can't. They did have excellent service at the pools. I was surprised there was no spa at the adult pool but there were two spas at the other pool. One was filled with kids most of the time and the other one too hot to get into at somewhere between 102 and 104. I Jacuzzi all the time all over the place and was disappointed not to be able to use this one. I was also disappointed in Ko Restaurant, which I will review separately, but certainly will give it only a one star. And since it is operated by Fairmont, it is probably the main reason I reduce this from a five rating to a four. Some of the worst steaks and the worst shrimp the five of us have ever had (New Year's Eve "special" surf and turf for $85). We did complain directly to the concierge and food & beverage manager (indirectly) and received a phone apology from the chef, but no $ credit. Everyone throughout the resort, including the waitress at Ko, was extremely friendly and provided spectacular service. Minor issues with the room were addressed almost instantaneously and I almost never stayed on hold when I called the front desk, even in the busiest times. The people at the pool (without you even asking) will find chairs for you instead of you needing to be the one to remove towels that obviously are just chair hogs, not in use. The beach never got crowded. The shuttle service is also amazing and will take you to the budget car rental, the Shops at Wailea, took us to our Marriott Luau with almost no wait for pick up or drop off. Would definitely stay here again if we go back to Maui, we just won't go to Ko.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. D., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion with regards to your KO experience; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. I have gone ahead and placed a credit on your billing for your KO Dinner, as a gesture of goodwill. Please allow 7-10 business days for this to appear on your credit card ending in 2431. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Phil W. Couples - 10/01/2019 AccorHotels certified review
« A first class operation. »

Fantastic staff; friendly and helpful never intrusive. Physical plant and amenities were great and impeccably maintained. You cannot go wrong here!!

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. W., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

L. T. Couples - 09/01/2019 AccorHotels certified review
« Our stay at the Fairmont was delightful. »

This was our first stay at the Kea Lani, but most certainly won't be our last. The hotel was well maintained,relaxing, and aesthetically beautiful. The restaurant choices were very accommodating, and for off-site dining the shuttle service was convenient and responsive. We can't say enough about how hard-working and professional the entire staff was.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mrs. T., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Matt Families - 09/01/2019 AccorHotels certified review
« It was outstanding. »

Clean, beautiful grounds and property, attentive staff but not overbearing. Just right

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. W., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Andrew C. Couples - 09/01/2019 AccorHotels certified review
« Underwhelming »

The experience was underwhelming in comparison to our previous stays with Fairmont. We have stayed at the Fairmont Scottsdale Princess and the Fairmont Pittsburgh. Both were more modern, cleaner and offered better amenities. Our room was a bit dated, and there were stains on the carpets and curtains. We found the pool facilities underwhelming, especially in comparison to other resorts in the area. We stayed at the Andaz Maui at Wailea resort for several days following our stay at the Fairmont Kea Lani, and we found pool facilities at the Andaz far superior. The most disappointing part of our stay was the spa. My wife and I purchased day passes on the final day of our stay. The spa is one of the worst I have ever been to (for comparison, Fairmont Scottsdale Princess was one of the best). We didn't realize until after we purchased the day passes that there is only one common area (the lounge, which was small and impersonal). In the men's spa, there was only a steam room, sauna, and two showers. It was extremely rudimentary. Furthermore, there were no attendants in the men's spa for the entire hour and a half that I was there. I had questions regarding the television, headphones and the steam room, but no one was there to assist me. The daily resort fee was also underwhelming. Again, in comparison to the Andaz Maui, the Fairmont Kea Lani offered far less for the fee. The Andaz Maui included kayaks, GoPro cameras, more fitness classes, paddle boards, etc. In sum, the grounds and the hotel are very aesthetically pleasing, but I feel the grounds are somewhat underutilized (larger pools and seating areas at the pools would be appreciated). The spa feels as if it was an afterthought. The food options were okay, but more options would be nice. Overall, we feel as though the resort is not nearly worth the price we paid (approximately $900/night after taxes), and we would rather stay elsewhere upon our return to Maui. We expect more from the Fairmont brand.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mrs. C., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. I have gone ahead and placed a credit on your billing to take care of the Spa charge as well as our Daily Resort charge (a total of $156.26) as a gesture of goodwill and an apology. Please allow 7-10 business days for this to appear on the credit card used at check out. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 08/01/2019 AccorHotels certified review
« Very nice »

Resort was very nice and the staff was very nice and attentive. The decor is getting a bit dated. The room lighting is a bit confusing (inconsistent). The bathroom was missing towels and bathmats when we arrived. The sofa bed would not pull out.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am thrilled to read our colleagues were attentive to your needs! Your feedback regarding the décor/layout is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bg Couples - 08/01/2019 AccorHotels certified review
« Great service »

The employees were fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. G., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback about our colleagues. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 08/01/2019 AccorHotels certified review
« We loved the location, and the facilities were very nice, but there was a distasteful amount up-selling and nonexistent customer service re: a midnight fire drill. »

We loved the location, and the facilities were very nice, but there was a distasteful amount up-selling and nonexistent customer service re: a midnight fire drill.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. V., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us regarding the fire alarm and upselling. I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. Please let me know if I can be of further assistance. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Sharon Families - 08/01/2019 AccorHotels certified review
« Lovely stay at a special place »

While I have stayed at places that are better in certain areas (more breathtaking view, etc.) the Fairmont has been unique in hitting just the right level of balance between activities and comforts for my family. Availability of different water sports right off Polo beach stands out - the snorkeling is great. Swimmers are happy here as are SUPs. The beach is easy to access. Services are easy and available. Food in the hotel restaurants is top notch too. You really don't have to leave to have a great vacation. One thing I would do though - more hooks in the bathroom/bedrooms please. Places to hang up damp towels and bathing suits would have been welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. C., Thank you for the great review of our resort as well as the feedback regarding more hooks in our suites - we will be passing these comments along for review. We are glad that you enjoyed your stay and hope to see you again very soon! Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Bill J. Families - 07/01/2019 AccorHotels certified review
« Great staff tired hotel mediocre, at best, food »

I spent a week with my family, there were 9 of us. Your staff is wonderful and we appreciate all they did for us. We had a great time. You can fix what needs to be fixed. The food for sure. There is not much choice and the quality is not good.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha j. 'Ohana, Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion in regards to your food and beverage experience; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Families - 07/01/2019 AccorHotels certified review
« Exceptional Service in Exquisite setting »

We thoroughly enjoyed the experience. Arrival was festive and welcoming. Front desk and concierge were VERy accommodating. We utilized beach, fitness center & classes, and most restaurants. Our rooms were great (transferred to larger room halfway through trip- a planned transfer). Our only recommendation is that charging for the rollaways on a $9K bill seems ridiculous and the quality of the sofa beds and rollaways were abysmal. This was a disconnect with the rest of the resort. Also, waiter service for drinks and Ama lunch at beach would be on par with this type of resort.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. B., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Three star hotel with five star prices. »

The grounds of the property are beautiful. I wish I could say the same about the rooms. They look and smell as though they haven't been renovated in decades. I only stay in luxury properties and this doesn't come close. The noise levels were particularly bad on the night of my stay. I won't be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. H., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Kea Lani Maui. We all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again in the near future. If I can be of any assistance to you in the meantime, please feel free to contact me directly on (8…). Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Susaneteller Families - 07/01/2019 AccorHotels certified review
« Fabulous place to enjoy paradise »

Luxurious and Hawaian hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. T., We very much appreciate your comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Mary J. C. Families - 07/01/2019 AccorHotels certified review
« Exceptional. »

Great service through the hotel. Especially the breakfast room st Christmas was very well run. Lots of staff and service great.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Ms. c., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

Robert N. Families - 07/01/2019 AccorHotels certified review
« great family vacation at the Fairmont Kea Lani! »

This was a family vacation that we scheduled for Christmas week. Everyone was very helpful and accommodating from the entrance greeters, front desk & concierge, restaurant team, pool attendants to the housekeepers.

Our hotel has responded to the review
Our hotel has responded to the review

Aloha Mr. N., We very much appreciate your wonderful comments regarding your recent stay at the Fairmont Kea Lani Maui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the near future. Mahalo nui loa, April APRIL STOREY DIRECTOR OF GUEST EXPERIENCE

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