Hotel - Fairmont Château Lake Louise
Fairmont Hotel Fairmont Hotel

Fairmont Château Lake Louise

4.5/5 8,006 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 449.00 CAD Non member rate
From 426.55 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed 50  CAD
  • Babysitting on request
  • 100% non-smoking hotel

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Rafting
  • Bicycles rental  (Nearby)
  • Skiing
    • Snow Skiing (Nearby)
    • Cross country skiing (Paying)

Catering

  • 7 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
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HEALTH CLUB & POOL CLOSURE: Our Health Club will be closed between October 14 and November 19, 2018 due to renovations. Shuttles will be available to transport you to the Fairmont Banff Springs, should you wish to use its facilities.

Hotel location

Our rooms

Elegant and polished yet relaxed and inviting, Fairmont Chateau Lake Louise accommodations strive to live up to the natural wonder with which we share our name.Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

  • 552 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,369 reviews

Our guest reviews for Fairmont Château Lake Louise

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 8,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rod A. Families - 11/01/2019 AccorHotels certified review
« Room and staff were excellent, steam room and hot tub were bad, restaurants were terrible. »

The Fairmont CLL is a paradox within itself. The hotel is charming, the staff are wonderful and helpful, and the room was very nice and comfortable and quiet. For this part, 9/10. But rather than just being somewhat under the high bar set by the hotel, room and staff, the restaurants (Fairview and Stube) are both served from the same tepid kitchen through a swinging door, the food is (candidly) not even remotely adequate, and the prices are outrageous for the poor quality. Captive audience is, I believe, the maxim at the restaurants and it shows. Boy, does it show! We cancelled our remaining restaurant reservations and travelled to Banff for the rest of our stay. 1/10 for restaurants. The pool/sauna/hot tub was another example. Very poor all around, and crowded, and broken (steam room). A hotel that charges this type of room rate should have outdoor and indoor modern and large hot tub areas - but instead, one dingy square slab with a ladder at one end for all of the guests (shoulder to shoulder). 3/10. The proximity to the Lake Louise ski hill is, if you are a skier, a significant factor. 9/10 for that (and that's why we were there). Having said all of this my conclusion is overall 6/10. We are coming back again as we've already booked for our next ski holiday - but we won't eat there. After that, we will book in Banff - yes the grandeur of the scenery and hotel will be less, but much better hotel amenities and proximity to multiple choices for good restaurants makes this an easy decision for us, and we won't be back to the Fairmont CLL.

Romain T. Families - 11/01/2019 AccorHotels certified review
« Fantastic location, great service »

My family and I had a wonderful time at the hotel. Great location with lots of things to do at and around the hotel. Great service and very welcoming hotel.

Anonymous Families - 11/01/2019 AccorHotels certified review
« Good. Not quite what it used to be. »

Minus: Surprised room wasn't ready at 3pm and that we couldn't stay till 4pm for check as previously with platinum status for fairmont. Room seemed dusty. maybe I'm allergic to feather pillows. Plus: Walliser Stube waiter was excellent.

Anonymous Families - 11/01/2019 AccorHotels certified review
« Wonderful time with lots of snow!! »

The stay was very good. We ate at the Deli and also the Walliser Stube. Our waitress, Erica, was superb. She was very helpful with all of our orders, as well as my daughter that is vegan and gluten-free. She was lots of fun as well! The sleigh ride was so beautiful with all of the snow falling. We have such beautiful pictures from the stay!!

Dan Families - 10/01/2019 AccorHotels certified review
« Lack luster »

The location and history of the site is incredible. However, just disappointing restaurant quality and service. Paying 100 for breakfast that is comparable to 10 bucks is really not satisfactory. And how do you not have an outdoor hot tub in this location ?! Could be significantly improved.

Crystal Families - 10/01/2019 AccorHotels certified review
« Outstanding customer service »

We were there for a wedding and they recently got 1 meter of snow in the previous 24hours. It was beautiful but difficult to take in all the activities that were promised because of all the snow (skating). But is completely understandable! The staff was amazingly friendly and very professional. The only problem we had was our room was on the first floor and the window was completely covered by snow. And because we came there and paid for the lake view we asked to move. The rooms are a bit small and a bit dated for the price you’re paying but it’s all about the experience of Lake Louise. The wedding was extremely well done. The food overall was good too. A couple of the room service items were very small (mile high pancakes were five 3” pancakes and nothing else. ) a little disappointing On the other had the children’s meals were huge.

Anonymous Families - 10/01/2019 AccorHotels certified review
« Exceptional »

The employe who checked us in was exceptional. She was very attentive and friendly.

Tracy Couples - 10/01/2019 AccorHotels certified review
« Amazing! »

The entire experience was wonderful. The staff was absolutely amazing, everyone was encountered was friendly, and made sure we were having a great time. Food was perfect, great activities. We will be back.

Laurie-ann Couples - 10/01/2019 AccorHotels certified review
« Staying in luxury and enjoying the beautiful outdoors »

From the moment we checked in until our last meal the service was exceptional. The hotel is a beautiful place to stay. We ate at the the lakeside restaurant had fabulous drinks thanks to Alexi. We had facials in the spa and Amy did a tremendous job. We had afternoon tea and it was exquisite. Thank you for a memorable stay

Anonymous Solo - 10/01/2019 AccorHotels certified review
« Absolutely amazing »

Visited the chateau for a wedding. Hotel was extremely busy that weekend as there were 2 weddings and also the end of winter vacation. Staff were amazing; food was great, a little pricey but good nonetheless. Overall experience couldn’t have gone any better!

Ashley B. Couples - 10/01/2019 AccorHotels certified review
« Unforgettable »

All staff members went above and beyond for my partner and I. We were both over impressed. I would 10/10 recommend and we are already planning a second trip!

Anonymous Families - 10/01/2019 AccorHotels certified review
« Losing the sparkle »

Disappointing. I have been staying here for over 40 years and find it has become too impersonal, too commercial, less special and more of a business. Corners cut, likely budget related, no special touches or feel to make it feel as magical as it should.

Pamela G. Families - 10/01/2019 AccorHotels certified review
« Magical setting and wonderful staff! »

Magical - great family experience - the team that works at the hotel in every single department we interacted with, help make the experience exceptional. While rooms and decor are dated, the people and service make the experience a "10". We cannot say enough about the team working the breakfast shift downstairs who help you get your day off on the right foot. Tandeep (?) Singh is a superstar, Antonio and others as well. The rentals team, buried in requests at times, still manage to be helpful and have a smile. Front desk team is terrific, valet is as well. We cannot wait to return.

Stacey R. Couples - 10/01/2019 AccorHotels certified review
« Wonderful experience »

My husband and I were very impressed with how friendly and professional all of the staff were. They made us feel special and well taken care of.

George A. Families - 10/01/2019 AccorHotels certified review
« Great location, good hotel »

Overall the hotel met expectations , but I wouldn’t rate my experience as great. There were some things that can be improved to get to a truly great place that matches the fantastic nature around. The restaurants are not great if I take into account the prices. Room service is modest, I got the impression that the personnel still expects tips although I thought the service daily tips were included in the room rates. The worst experience was at Stube where I believe that the waitress intentionally opened a different wine bottle than the one I ordered. She opened a bottle more than twice as expensive although my order was clear.

Anonymous Families - 10/01/2019 AccorHotels certified review
« Great Family Trip »

Met my expectations of the Chateau LL.

Anonymous Families - 10/01/2019 AccorHotels certified review
« The most beautiful part of nature lives there. »

It was amazing. The staff were very nice & polite. The scenery was just breath-taking.

Anonymous Families - 10/01/2019 AccorHotels certified review

We were there for my son’s wedding and it was absolutely beautiful. The activities were well organized. The food for the wedding was delicious. The wedding venue was beautiful.

Anonymous Families - 10/01/2019 AccorHotels certified review
« Pleasant stay overall. »

Did not like the room right next to the elevator. The ding sound of the elevator and people's voices has affected the sleep. The staff is nice and courteous. Special compliment to Ross, the guide at Fairmont, made the Johnston canyon Ice walks very enjoyable.

Ms Families - 10/01/2019 AccorHotels certified review
« Beautiful surroundings, friendly staff combine for an unforgettable experience »

We received excellent care and attention. Everything was made easy. It was a stay that would linger as one of the best.

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