Hotel - Fairmont Château Lake Louise
Fairmont Hotel Fairmont Hotel

Fairmont Château Lake Louise

4.5/5 7,872 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
From
From 469.00 CAD Non member rate
From 445.55 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed 50  CAD
  • Babysitting on request
  • 100% non-smoking hotel

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Rafting
  • Bicycles rental  (Nearby)
  • Skiing
    • Snow Skiing (Nearby)
    • Cross country skiing (Paying)

Catering

  • 7 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
See all services

HEALTH CLUB & POOL CLOSURE: Our Health Club will be closed between October 14 and November 19, 2018 due to renovations. Shuttles will be available to transport you to the Fairmont Banff Springs, should you wish to use its facilities.

Hotel location

Our rooms

Elegant and polished yet relaxed and inviting, Fairmont Chateau Lake Louise accommodations strive to live up to the natural wonder with which we share our name.Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

  • 552 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,007 reviews

Our guest reviews for Fairmont Château Lake Louise

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,872 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Keith C. Couples - 09/11/2018 AccorHotels certified review
« Excellent View, one step to the Lake Louise »

The Lake View room with excellent lake view. The room is spacious, clean and comfortable. The location is perfect (one step to the Lake Louise). Unfortunately, we had an unpresented experience about the check-in. We booked a "Deluxe Room with Lake View" via the Booking.com. When we checked in, we were assigned a room which was absolutely not the "Deluxe Room with Lake View" (Deluxe Room) shown on booking.com. The room exactly looked like the "Fairmont Room with Lake View" (Fairmont Room) shown both on booking.com and Fairmont's website. According to booking.com's information, the room size of Deluxe Room is 34 m² where the Fairmont Room is 21 m². Secondly, the Deluxe Room has two windows where the Fairmont Room has only one window (according to booking.com and Fairmont's website). Therefore, people can easily tell the different between the Deluxe Room and Fairmont Room. Hence, we went to the front-desk to clarify with the staff. However, the staff told us that each room has a bit difference (I thought this is a common sense. But it was not a bit difference, it was a big difference) and the room assigned to us was definitely a "Deluxe Room with Lake View". We didn't want to argue with the staff and we were definitely not asking for any extra benefit from the hotel. We just wanted to have what had paid for. We searched the photos of these two rooms in Fairmont's website and shown to the staff. After that, she arranged another room to us and the room looked the same as the Deluxe room shown on booking.com and Fairmont's website. This unpresented experience arose my curiosity. I thought whether it was a fake shown on booking.com or Fairmont intended to give us a lower grade room. I don't know the answer. I may be wrong but I hope that this thing will not be happened to others.

Ron E. Couples - 09/11/2018 AccorHotels certified review
« Extraordinary....the view. Wow! »

It was wonderful. Service was inconsistent. One waitress and one cleaning person were sub-par. The chef is trying too hard to be unique. Tomato soup stands on its own. Don't add coconut. The carrot cake desert fails. The chef can stop trying to be cute. And we eat out constantly around the globe.

Janelle L. G. Solo - 09/11/2018 AccorHotels certified review
« Serenity and peaceful »

Hotel is stunning. Staff is outstanding.

Guest Friends - 08/11/2018 AccorHotels certified review
« Beautiful views and hotel; tired rooms »

My stay was fine, but in the future I would only spend a night here for the beautiful views, then move to Banff for things to do. Service was great overall. Food was surprisingly below average for a high quality hotel. Rooms could definitely use a refurbishment.

Anonymous Business - 07/11/2018 AccorHotels certified review
« Exceptional »

Very pleasant and relaxing experience.

Shan Business - 07/11/2018 AccorHotels certified review
« Absolutely amazing relaxing time »

Loved every second of it, most relaxed I felt in a long time. Will definitely be returning with my daughters next time to show them.

Blanca V. Families - 07/11/2018 AccorHotels certified review
« My stay at the Fairmont Chateau Lake Louise was like Grandhotel Pupp meets Grand Hotel Mackinac Island; sophisticated, trendy, purly exquisite and surreal. »

The hotel was amazing. The staff and customer service was outstanding. They were very attentive and responsive to our every need. We were very comfortable and enjoyed our stay. The resort is amazing and our suite had the most spectacular views one could even imagine. I will definitely come back.

Sam H. Business - 07/11/2018 AccorHotels certified review
« Excellent »

Great service and excellent hotel

Trent S. Couples - 06/11/2018 AccorHotels certified review

Very dissatisfied and disappointed - we got contacted numerous times via personal emails from the Concierge service prior to our arrival on our arrival and check in times etc and not even once were we told that all the fitness, pool, sauna and hot tub in advance would be closed during our stay! We are very active people and like to keep fit, but also like to relax in the pool and sauna on a daily basis. That’s why we chose to stay with Fairmont at Lake Louise. We would have stayed in Banff Fairmont if we would have known all of this!!! However, the first we knew of everything being shut was when we turned up to the gym location in our active wear ready for a hard work out then relax in sauna and hot tub after a big day of walking the trails. To compensate there was a free shuttle bus back to Banff to go to the Fairmont there to use their amenities, but that’s a joke to be honest! I think if your paying a lot of money to stay there for numerous nights at an establishment with all these amazing facilities, you have to have them open. Considering also the change in season and limited activities already, you simply cannot shut down major draw card for relaxation. Just really disappointed.

Anonymous Business - 06/11/2018 AccorHotels certified review
« Excellent in all areas - staff, rooms, food and atmosphere! »

Absolutely wonderful! My stay was in November but would also love to experience summer and winter here as well. Can’t say enough about the staff who all seem to go above and beyond. Hope to be able to return sometime with my husband!

Anonymous Friends - 06/11/2018 AccorHotels certified review
« Enjoyable. Great location »

Enjoyable. Great location. However rooms are overdue for a re-fresh. They feel more 1980 than 2018. Good service.

Sarah B. Couples - 06/11/2018 AccorHotels certified review
« Magical »

It was amazing! The receptionist were all very kind and the room was exceptional.

Anonymous Business - 06/11/2018 AccorHotels certified review
« A beautiful place for a conference! »

Other than poor pressure in the shower, the room was great and the food was amazing.

Teresa P. Couples - 06/11/2018 AccorHotels certified review
« Wow! Unbelievable views, amazing service and in our back yard, what took us so long to go??? »

We had a great time. We had a minor problem with our room on the first night, but when it was not able to be fixed, we were moved to another room (with a better view) first thing the next morning. We had a new experience “high tea” which was amazing, I made my husband go with me but even he was impressed, and it was everything I hoped it would be.

Albert P. Couples - 06/11/2018 AccorHotels certified review
« pleasant stay at lake louise fairmont »

good view of the lake, room a little small but adequate. the hotel was very busy but not overly crowded.

Anonymous Business - 06/11/2018 AccorHotels certified review
« Beautiful location with excellent staff »

Wish I could afford to do it more often:)

Joan H. Business - 06/11/2018 AccorHotels certified review
« The wonderful Chateau »

The Chateau is a classic elegant old hotel. The only problem is the room I stayed in was exceptionally hot. The heat was at 23 when I arrived. I couldn't get the room to cool down as there was no air conditioning. If staying here again I would ask them to ensure the room heat was set 18 before I arrived.

Steve Couples - 06/11/2018 AccorHotels certified review
« Loud Construction »

There was loud construction during the day that made it hard to relax.

Debbie R. Business - 06/11/2018 AccorHotels certified review
« Great stay »

Attended PSUG conference. Great service and very professional staff.

Jackie B. Business - 06/11/2018 AccorHotels certified review
« Wonderful experience »

My stay at the Fairmont Lake Louise was a very rewarding experience both for business and leisure.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 469.00 CAD Non member rate
From 445.55 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates