Hotel - Fairmont Château Lake Louise
Fairmont Hotel Fairmont Hotel

Fairmont Château Lake Louise

4.5/5 7,674 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Rafting
  • Bicycles rental  (Nearby)
  • Skiing
    • Snow Skiing (Nearby)
    • Cross country skiing (Paying)

Catering

  • 7 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
See all services

SUMMER TRAFFIC ADVISORY: From May 18 - October 8, 2018 during high visitation periods there will be restrictions on vehicles accessing the road to Upper Lake Louise and Fairmont Chateau Lake Louise.

Hotel location

Our rooms

Elegant and polished yet relaxed and inviting, Fairmont Chateau Lake Louise accommodations strive to live up to the natural wonder with which we share our name.Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

  • 552 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,487 reviews

Our guest reviews for Fairmont Château Lake Louise

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,674 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Thomas L. Families - 15/09/2018 AccorHotels certified review
« Fantastic service »

Excellent all around, the concierge floor was very helpful in clearing up a reservation mixup and accommodating us with a complimentary canoe ride to fill out time while we waited to check in to our room. We plan to return to another Fairmont in a future vacation.

Melanie Friends - 15/09/2018 AccorHotels certified review
« Definitely did not live up to the hype »

Poor service, lack of respect, water damage in hotel room, dirty vents, all the high quality details you would expect were missing. It’s apparent the staff turnover rate is every 6 months as the poor service and lack of professionalism from the staff showed.

Nancy M. Couples - 14/09/2018 AccorHotels certified review
« As good as it gets. »

At first, I was upset because there was no air conditioning in our room and it was hot. However, the Fairmont upgraded us to the Gold floor in an air conditioned room which included breakfast. I appreciated their quick attention to our problem.

Marla P. Couples - 14/09/2018 AccorHotels certified review
« New York City streets in the woods. »

After staying at all 3 of your hotels in the area, I can say that this is the most dis-organized one out of the whole bunch, from the moment you pull up it's apparent, and also the restaurants were not as good as Banff Springs. In fact, one of the worst meals I had was at your location. This location is over runned by tour buses and looks like most of the staff is involved with them which gives the appearance of being under staffed. Also had a problem in one of the restaurants with a hostess not seating me in a empty location and a bartender who was trying to overcharge me and his lack of service, that was rectified after I brought to the manager's attention.

Renee M. P. Couples - 14/09/2018 AccorHotels certified review
« It was wonderful as usual. »

Everything was excellent as usual. The only piece that was not so great was the amount of time we spent at dinner at the Fairview one night. We were there for almost 2 hours. Food was great, but wait was WAY TOO LONG.

Samantha Families - 13/09/2018 AccorHotels certified review
« Exceeded expectations, highly recommend »

Excellent, couldn’t be happier. The standard of the hotel and service was exceptional

Anonymous Couples - 13/09/2018 AccorHotels certified review
« great stay »

Beautiful view from room

James C. Families - 13/09/2018 AccorHotels certified review
« Satisfied with beautiful views. »

Good hotel room, beautiful views. But expensive, the service is not good at the restaurant.

David B. Friends - 13/09/2018 AccorHotels certified review
« Nice hotel, needs maintenance »

We were originally given a room without air-conditioning and we’re eventually moved to a room with air-conditioning. The air conditioning in the room that we were moved to did not work. Eventually maintenance replaced the filter and the air-conditioning started working one day after we arrived. There was paint peeling on the bathroom ceiling. This is not what I expect at $1000 per night. The view out the window was wonderful, but it did not quite make up for the lack of attention to detail.

Kathy B. Couples - 13/09/2018 AccorHotels certified review
« Amazing Stay at the Fairmont Chateau Lake Louise »

As you walk into this amazing hotel, the first thing that takes your breath away is the gorgeous view. But as you stay at the hotel, the professional, knowledgeable and kind staff continue to take your breath away at every interaction.

Mary R. Friends - 13/09/2018 AccorHotels certified review
« Expensive dissappointing experience. »

Desk staff at arrival rude and unwelcoming. We were told to wait in public lounge and she would text when room ready this was at 3.30pm. At 4.25pm no text although 4pm is check in. Lounge waitress ended up getting our room key and helping us to room. We had booked a lakeview room but the view from window was the garden . Felt like second class guests as not part of a tour group. Staff continually asked if we were part of a tour and we came to believe the service was geared to our answer. Tour groups get better service?? This is an iconic hotel that we had wanted to stay at for a long time. The location and the grounds lived up to our expectations but the overall experience of our stay was dissappointing.

William S. Couples - 12/09/2018 AccorHotels certified review
« A great hotel experience and an unbeatable view. »

We were thrilled with every aspect of our stay.

Jeff M. Couples - 12/09/2018 AccorHotels certified review
« Beautiful location and views, nice rooms but spotty restaurant service »

Loved our location, room was very nice with direct view of Lake Louise. Our service at both Lakeview lounge and the Fairview were a bit pretentious and way too expensive for the quality of the meals. We had great service and friendly atmosphere at Lago our first night and were sad that we didn’t get the same feel at the other too restaurants.

Scott N. H. Couples - 12/09/2018 AccorHotels certified review
« Our 33rd anniversary. »

We were well attended, pampered and ultimately impressed with everyone from the valet/doorman to the concierge. I can honestly say that nothing could have improved our experience. Perfect setting, perfect accommodations, and perfect partner to share it all.

Harold P. Couples - 12/09/2018 AccorHotels certified review
« Service personnel from start to finish were terrific »

The only issue was the shower, never ran hot. Tub ran hot but not shower. Told this to lady at checkout.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Beautiful hotel and Lake Louise »

The location, Lake Louise and historic hotel, and your staff were excellent. The bed, however, was not comfortable and the walking/hiking trails very over crowded.

Barbara N. Friends - 12/09/2018 AccorHotels certified review

It was wonderful and the view was absolutely breathtaking.

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Great service, great hotel, and fantastic location! »

Everything was just perfect, except that the housekeeping service started too early, and the noise was so loud, couldn’t sleep well in the early morning.

James G. B. Couples - 12/09/2018 AccorHotels certified review
« Great Place »

Our experience There was great. Your staff was very professional and very courteous. Great service.

Pat C. Couples - 12/09/2018 AccorHotels certified review
« Excellent even contacted us immediately when we missed some luggage »

All good , great staff

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