Hotel - Fairmont Chateau Lake Louise
Fairmont Hotel Fairmont Hotel

Fairmont Chateau Lake Louise

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4.5/5 7,145 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 50  CAD
  • 100% non-smoking hotel

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Bicycle hire facilities  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 7 restaurant(s)
  • 1 bar(s)

Business services

  • 23 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Elegant and polished yet relaxed and inviting, Fairmont Chateau Lake Louise accommodations strive to live up to the natural wonder with which we share our name.Unwind where the luxury of a bygone era has been perfectly preserved. In a guestroom or luxury hotel suite with a heightened level of modern accommodation, heartfelt welcome and genuine service.

  • 552 rooms
  • 100% non-smoking hotel
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • WiFi in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,511 reviews

Our guest reviews for Fairmont Chateau Lake Louise

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 7,145 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 18/04/2018
« Amazing stay on the gold floor! »

We loved every minute of our stay at the chateau lake Louise. We found people went out of their way to make us feel comfortable and ensure we enjoyed our stay. The views, the rooms and the lovely gold floor lounge were spectacular. Can’t wait to go back.

AccorHotels certified review
Matt M. Families - 18/04/2018
« Great night at Lake Louise »

First Class - could not have been better.

AccorHotels certified review
Anonymous Couples - 18/04/2018
« Beautiful Chateau Lake Louise »

Enjoyed the room view along with the food. Very nice to have shuttle to the ski hill.

AccorHotels certified review
Brian N. Friends - 18/04/2018
« Spring Skiing »

Excellent. Everything I could ask for.

AccorHotels certified review
Tino Couples - 18/04/2018
« Great ski destination »

As usual, great Fairmont property, extremely convenient to have the shuttle to the ski hill. Gold floor was well done, though the room was just a bit small. Not too bad, but a little tight. My only real negative complaint was the dining at the Fairview. Unfortunately the service was just not at the level I usually expect from a Fairmont property. The staff were not professional. Details were missed. For example, we had to ask twice for steak knives, despite 4 of us at the table ordering meat dishes. The cuts of meat were not bad, but not properly cooked - the medium rare came out as basically blue rare, and the service was poor enough that I didn't bother sending it back. The serving sizes were also quite small for a main. I typically have very prompt, professional service at almost every Fairmont restaurant, or dining area. I strongly encourage you to re-evaluate the training of the staff here. The details matter.

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AccorHotels certified review
Bill Couples - 17/04/2018
« Great service and incredible scenery »

Reception and restaurant service was friendly and efficient. The room was extremely comfortable and clean and had all we needed. Scenery around the hotel is incredible.

AccorHotels certified review
Melanie Families - 17/04/2018

The front desk staff was great and friendly. The food was really delicious and the restaurants staff delivered a great service. What I wasn’t happy about during my stay was the rooms were not clean properly and the checking time is extremely late and when you have a baby the wait is a strain. The 2 hours 30 minutes wait for the room put a big cloud on my stay .

AccorHotels certified review
Anonymous Couples - 17/04/2018
« Location and room experience were good, restaurant food quality and value were poor. »

Staff were very good. Hotel and room were also very nice. We had dinner at Walliser Stuber, and while the service staff and restaurant itself were lovely, the timing/delay between ordering a dinner entry and when it was served, the quality of the food and food presentation for such an elegant restaurant, and the price versus value discrepancy was unacceptable. The $50 cost for what was a 4 oz beef filet with basic side accompaniments was outrageous and food quality/presentation was average for both meals. While I would certainly recommend the location and hotel, I would warn anyone to avoid the restaurants in lieu of other alternatives.

AccorHotels certified review
Gilles C. Couples - 15/04/2018
« Amazing setting with high grade accommodation and superb service but! »

Comfortable accommodations with excellent service and amazing setting. AV needs improvement became very frustrated by inaccessible AV for most of our stay (4 nights)

AccorHotels certified review
Ellen Solo - 13/04/2018
« Perfect! »

I love this hotel. I participated on my 2nd Yoga/Mindfulness Retreat and I loved it!

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Beautiful location, extremely pricey »

We are from Alberta and have stayed at the Château a few times. We enjoy the skiing and hiking. And the beautiful location. You accepted that the cost of everything was higher due to popularity of location, however for us the cost is getting a bit high. We dropped about $700 bucks for one night in one of the cheaper rooms, parking and a couple drinks and appies at Alpine social. Love the location and will return to hike, but will find alternative accommodations.

AccorHotels certified review
Raymond C. Couples - 13/04/2018
« Seamless experience »

We had a lovely time. Had a free upgrade as it was our honeymoon and we also had a free bottle of wine to celebrate

AccorHotels certified review
Ian J. Couples - 13/04/2018
« A fun, active and relaxing winter wonderland. »

Before we arrived the concierge was very helpful and we booked our dinner and massage. Fast check in, great room and very helpful delivery of out luggage. Love the view and enjoyed walking across the lake and skating too. We felt like we were inside a snow globe. Breakfast buffet was very delicious and dinner at Walliser with Fondue was a wonderful birthday treat. A massage also helped sooth our ski legs and relax our busy minds. Two wonderful nights on our king bed and two ski days of skiing at Lake Louise topped off the visit. Thank you

AccorHotels certified review
Karen F. Couples - 13/04/2018
« Karen F. »

I thought it was ok but it wasn’t outstanding in any way. I was disappointed with presidents club not giving me any benefit at all. Not a passcode for internet. I had to ask. Not even two water.the room was very small.

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Okay »

The room was lovely and everyone was pleasant but we ordered room service our food was cold and our ketchup was forgotten by the time it arrived we had already eaten our meal.

AccorHotels certified review
Anonymous Families - 12/04/2018
« comfortable »

Our experience was fantastic. The staff was all very helpful and hands on at all times.

AccorHotels certified review
Paul C. Couples - 12/04/2018
« outstanding service and facilities »

My wife, Karen, and I stayed for 4 nights on the concierge floor. We brought with us our miniature poodle, Coco and our primary reason for the stay was to rest and relax. We had outstanding experience from the concierge staff: JP , Mervyn, Sam, Chelsea, Elody and Hayden. Liam prepared us some unforgettable omletes. We also had a wonderful customer experience from Safa in the Gold Lounge. My wife, over the years had become very fond of one of Fairmont's signature teas ; Margaret's Hope, which Fairmont no longer serves. In the Gold Lounge at the tea service there, we found a package of Margaret's Hope and when we mentioned this to Safa, she said that she may be able to find some and she brought us 2 boxes that were not going to be used. This was especially important to my wife, Karen, who often brought her mother, Margaret, for high tea at the Chateau Lake Louise. Her mother is now gone, but her memories are filled in Margaret's Hope. After 4 nights, we felt that we were part of the Fairmont family and have made a decision to visit as many Fairmont Hotels as we can. We are both semi-retired, so we can look forward to our continuing journey with Fairmont

AccorHotels certified review
Mitra P. Families - 12/04/2018
« Very nice , relaxing, comfortable stay »

The hotel personal is very helpful, polite and quick to provide the service. Accomodation is very nice, amenities are nice, only the food in the restoraunt is overpriced and average quality.

AccorHotels certified review
P. W. Families - 12/04/2018
« Unforgettable! »

We were lucky to stay in the room with lake view! Love the shower amenity with my favorite fragrance brand, Le Labo! I'm very impressed with the fully functioned entertainment facilities and versatile activities in the hotel-I don't have to plan things ahead but enjoy right away! Food in hotel are excellent! The only downside is the interior design of the room is a little outdated.

AccorHotels certified review
Jared S. Couples - 12/04/2018
« Beautiful and personalized »

This hotel is very beautiful and has a magical feeling about it. Everyone at the hotel from checking to in room dinning all the way to checking is out is so personalized and makes you feel very special

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