Hotel - Fairmont Jasper Park Lodge
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Fairmont Jasper Park Lodge

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4.2/5 2,584 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  CAD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  CAD
  • Outdoor playground for children

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
See all services

Hotel location

Our rooms

A village of cedar chalets and heritage log cabins connected by picturesque paths. The Fairmont Jasper Park Lodge's superbly appointed 446 guestrooms, suites and signature cabins offer the perfect romantic getaway or family vacation.Enjoy homelike comforts and amenities in our Jasper accommodations, surrounded by incredible views of majestic mountains and the emerald green Lac Beauvert.

  • 446 rooms
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,584 reviews

Our guest reviews for Fairmont Jasper Park Lodge

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Families - 13/10/2017
« Excellent service and amenities. »

We have been coming for 8 yrs to JPL for Txgiving W/E and found everything to be great this year. The service was very good in all the restaurants. The evening buffet was excellent and the desserts were the best we have had in 8 yrs there. We also had very good service at the buffet this year (best in 8 yrs). The room renos are also appreciated. The work done on the spa area, outdoor hot tub, etc are also appreciated. One thing we did notice is the rates keep increasing every year. It would be nice to have special rates for repeat customers or to have a pre-paid rate that is discounted (the latter has been offered in the past). Since we book 2 rooms for our family, it does become quite costly.

AccorHotels certified review
Wade Families - 13/10/2017
« Making memories that will last a lifetime. »

JPL is one of our favorite places anytime of the year but especially Thanks Giving, I think we have gone 6 of the last 7 years. I dont think anything will match the first Thanksgiving at JPL but this time is a strong contender. The staff at JPL make it great and the setting makes it spectacular.

AccorHotels certified review
R A. Families - 13/10/2017
« Good not great »

It was good and service while pleasant was somewhat lacking. Couple of times I asked for extra shampoo etc when they made up my room I came back and room was made up but request was not folllowed through on - sofa bed was not folded back up as requested etc.

AccorHotels certified review
Anonymous Families - 13/10/2017
« A lovely weekend spent with family. »

Room was over priced. Hotel was comfortable in terms of space and places to sit Live music was terrific Activities were good but not properly labelled in booklet (re registering for activities). Great staff

AccorHotels certified review
Nancy B. Friends - 13/10/2017
« Relaxing and refreshing. »

Loved the cabin/room. LOVED the view. Food was good, just too expensive, as it is in all hotels.Grateful for the shuttle service. Of my entire trip around western Canada, this is the place I'd love to come back to.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Upgraded rooms and customer focus made for a truly great experience. »

Conference room was great. Food was great. Really enjoyed the chees tray and Jasper Brewing growler in room. Mostly though it was the upgraded rooms that really made the difference. Enjoyed the life music in the lounge.

AccorHotels certified review
Rodney S. Couples - 12/10/2017

Enjoyed our stay at Jasper Park Lodge with the exception of the quality of our room. Reception was friendly and efficient. Our room however was tired. Net curtain on window was torn off hooks at top. Bath was stained. In fairness, we were given an immediate C$ 100 discount off our bill when we complained. Food at Moose’s Nook was average given the prices. Bar lounge with live entertainment was very good - nice atmosphere, good service and very enjoyable music. Breakfast was good with the most perfect views from the breakfast venue. Hotel is a very large property and we had some delays when waiting for a golf cart to take us from cabin to main building. The arrival of 250 people off the Rocky Mountaineer probably did not help the transport guys. Beautiful location. Efficient check out and during which we were signed up for the Presidents Club which may have helped us get an upgrade at our next stop at the Fairmont Chateau Lake Louise. Overall an enjoyable one nights stay.

AccorHotels certified review
Anonymous Couples - 12/10/2017

I expected the experience to be better. Small rooms for the price of the room. Asked for an accessible room and there were 4 steps to the room and a poorly designed handrail and no bars in the bathroom. Not impressed. I would not recommend this hotel to a friend. Staff was friendly. Breakfast was good but service was just ok. I expected more from this level of accommodations.

AccorHotels certified review
David H. Families - 12/10/2017
« Amazing venue, vintage/classic resort property with Fairmont consistency »

Wonderful property and Fairmont service!

AccorHotels certified review
Dana Families - 12/10/2017
« Pleasant stay at Fairmount Jasper. »

We enjoyed our stay very much. Staff at the hotel was very helpful and professional. We did order a steak medium rare, it came well done; but they took care of it for our satisfaction. You feel welcome there; and we are looking into future stay with Fairmount.

AccorHotels certified review
B. Families - 12/10/2017
« Way too much money for a smelly, old cabin in need of a face lift. »

The grounds are beautiful and in a beautiful setting, but the prices are outrageous considering what you get. There's a Relais Chateau that's in immaculate condition 3 hours south of Jasper in Lake Louise for less than half the cost.

AccorHotels certified review
Anonymous Friends - 12/10/2017
« Good but not the usual Fairmont standards. »

The room chit I was given with my information on it (in the little folder with the room key) had another person's name, company and dates of stay on the back. Seemed like they were saving paper in the printer but this did not give me much confidence that stays and people's names etc. were being kept very private. I brought this to the attention of the front desk when I checked out so they could use it as an example for the staff as to what not to do. Could not find anywhere in the books/pamphlets/door key folder/ what the check-out time was. we could have phoned the front desk but that seems like having to bother someone when it could be printed somewhere. Did not receive my checkout invoice by email until I had to phone two days later to get it. Then I got it. There was also a charge that someone was going to get back to me about and so far I have not heard anything.

AccorHotels certified review
Dr. R. Business - 12/10/2017
« Waiter service in Westview PCN meeting room was not satisfactory. »

There was no Hot water for tea, I had to go to corner restaurant to get hot water for tea. No waitress after 9:00 AM. There was not enough service in meeting room. In the washroom of hotel, bath tub sink was loose. Also sink tap was loose. When we arrive, all porters were busy with people came by bus tour. we had to wait long time to get help from shuttle driver to go to our room.

AccorHotels certified review
Seoung W. H. Couples - 11/10/2017
« Jasper Magic!! »

Magical moment in the heart of the Rockies. I heard from friends that the establishment was kind of old facility wise but, to me the exterior was like a alpine getaway and interior was cozy and well refurbished. During our two nights stay we had to stop our Rocky adventures and solely concentrate on experiencing Jasper Magic!! Resort itself is well sunk into the nature, walk around the lake was so relaxing and gave us chance to encounter wildlife. The lounge had excellent local brews, take away deli was just right for a late breakfast. Sushi in Rockies haha, was also suprising and nice (only downfall powder wasabi was used instead of freshly grounded understandable considering the location). The heated pool with the lake and mointain view is a must!! Gym was not state of the art but, the staff made us feel like members of a private club. The location brand is also great but, what made our stay magical was the caring staff. I couldn't express my thanks enough. Overall am very satisfied and will be back soon as possible!!

AccorHotels certified review
Alan G. Couples - 11/10/2017
« Not up to standard. »

We stayed as part of a Rocky Mountaineer package. On arrival by coach we had to carry our own bags to the room when we expected to have them delivered to our room as with all our other hotel stops. In the room the power went off every time we plugged in the kettle. With no power the phone did not work so we had to leave the room to get the matter resolved. The setting was lovely and the food at the sushi restaurant was good. All in all not up to the standard we expect from Fairmont.

AccorHotels certified review
Ki S. C. Families - 11/10/2017
« Great atmosphere surouning the hotel »

My nextdoor guest played their music around 9:30 P.M when I wanted to get some sleep and I woke up around 6 A.M. hearing noise of a kid and adults. Other than that, I had great expereince at the Fairmont Jasper. I had a breakfast sitting by the window with a wonderful view and took a stroll along the lake in front of the hotel. Also, Canoing on it was very fun.

AccorHotels certified review
Sheryl Couples - 11/10/2017
« The most relaxing experience of our entire trip »

We loved our "cottage" overlooking the JPL Golf Course. It was tranquil and private and the wildlife sightings were spectacular. Our special meal was stunning and room service was very good.

AccorHotels certified review
Anonymous Couples - 11/10/2017
« Great place! »

It was a wonderful stay! It is a little bit pricey and would have been nice to have the canoe rentals included for the price you pay for the nights. Overall a beautiful area!

AccorHotels certified review
K. T. Friends - 11/10/2017
« Excellent!!! »

Lovely.... hope to return with my entire family...

AccorHotels certified review
Hg Families - 11/10/2017
« excellent service = total satisfaction »

Staff knowledgeable, friendly, efficient and helpful. Excellent hotel situated within a beautiful National Park allowing us to fully enjoy our stay.

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