Hotel - Fairmont Jasper Park Lodge
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Fairmont Jasper Park Lodge

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4.3/5 3,259 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 233.00 CAD Non member rate
From 233.00 CAD Member's rate Members’ Rate, join while you book
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Check-in from 16h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  CAD
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private outdoor parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed 50  CAD
  • Outdoor playground for children

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children
  • Golf
  • Tennis
  • Private beach  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Paying, Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 19 meeting room(s)
See all services

Hotel location

Our rooms

A village of cedar chalets and heritage log cabins connected by picturesque paths. The Fairmont Jasper Park Lodge's superbly appointed 446 guestrooms, suites and signature cabins offer the perfect romantic getaway or family vacation.Enjoy homelike comforts and amenities in our Jasper accommodations, surrounded by incredible views of majestic mountains and the emerald green Lac Beauvert.

  • 446 rooms
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Coffee/tea making facilities
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,259 reviews

Our guest reviews for Fairmont Jasper Park Lodge

100% genuine reviews from our guests

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AccorHotels certified review
Shirley A. S. Friends - 07/12/2017
« most awsome experience!! »

Have always told my family that one day I would like to celebrate Christmas in November but life got in the way. Imagine my surprise to get to attend one such event with a girlfriend to celebrate my 70th birthday!! Nov 2 for me and Nov 30 for Joann (her 69th) !! Not only was the trip from Edmonton by bus....thanks for the treat at the MacDonald Hotel....lunch on the bus....and the greetings by all at the lodge! The cabin and beds etc were wonderful...maybe the wine?...haha..The presentations (all 7 of them), the food, and the people made my day!!! Imagine my surprise to find another Shirley S. there....not an error in paperwork...from Calgary...me ...Edmonton....and to find our ancesters come from the same part of England!!! What fun we had and took some great pictures of us together....never know we could be distant cousins!!! What a time we had with that!!! Even wondered what the lodge would have done with the last prise of the evening(Thursday) if two Shirley Slaters won the return ......lots of laughs at her table!!! Any way what a beautiful 70th birthday in such beautiful surroundings by such warm and caring people!! Thanks for the memories and will see you all again in 2018!

AccorHotels certified review
Doug P. Families - 06/12/2017
« Upgraded room made me regret my son and I were only staying one night. »

Have been to JPL a number of times (6 or 7?) and love it. Magical place. The beauty of the scenery and the main lodge itself are highlights. Terrific staff. Very attentive and friendly. Particularly the young lady that made the Caesar salad (can't recall her name).

AccorHotels certified review
Kelly Couples - 06/12/2017
« We were there less than 24 hours but felt like a real holiday! »

From the time we checked in the customer service was excellent. The spa was incredible! The Emerald Lounge was fantastic with live music and the recently updated menu provided lots of options and the food was amazing. The room when we arrived had special touches done to celebrate my husbands birthday. We couldn't ask for anything more except to have been able to stay longer!

AccorHotels certified review
Mrs A. M. C. H. Families - 06/12/2017
« The best stay we've had yet in all of our stays in the past five uears »

The customer service this time around was above and beyond. The only downside to this trip and to those in the past are the short hours of the Fitzhughs coffee shop. When you want to grab a latte or a little nibbly, you had to do it before one o'clock or go into town. Or go the the Emerald Lounge which defeats the whole coffee shop experience

AccorHotels certified review
Anonymous Families - 05/12/2017
« Great stay because it felt like we had the place to ourselves! »

It was really good this time around. We were there during a non-busy time and we loved it. The lodge was nice and quiet and the staff seemed like they wanted to spend time with us - offering great service. Nice, peaceful stay!

AccorHotels certified review
Don M. Families - 05/12/2017
« Enjoyable from start to finish. »

I was treated very well which made the experience of being at the lodge and in the mountains very memorable. The acomidations were fantastic along with the view from my room gave me the opportunity to appreciate the JPL wether I was out for a walk or just enjoying the view from the deck.

AccorHotels certified review
Anonymous Families - 05/12/2017
« Very nice getaway »

Excellent as always.

AccorHotels certified review
Garry Couples - 05/12/2017
« World class views with a very relaxing atmosphere »

This has been our 6 or 7th time we have had the good fortune to spend time here. The room was clean and ready when we arrived. We thouroughly enjoyed the lodge, very inviting and of course walking the grounds and trails and soaking in the majectic views. We have always enjoyed this piece of heaven on earth. The only blemish was the service, the little things. The attention to detail has seemed to decline. An example of the little things, doorman not holding open the door on numerous occassions. (not once) At Fitzhughies, the cappuccino was not very good, no foam, the bacon/egg sandwich was cool in the middle. This happened on 2 different days. The waiter at dinner seemed to be learning his trade on the go, a little green. The bartender seemed to enjoy her conversation with her off duty work mates more than pay attention to me. Nothing earth shattering but in all previous visits the service was great through out. JPL had set the bar very high, exceptional service was the norm, maybe it was the B team, we arrived one day after Xmas in November.

AccorHotels certified review
Anonymous Couples - 04/12/2017

We had a wonderful stay at JPL, except for the intermittent WiFi connection in the room.

AccorHotels certified review
Andrew C. Couples - 04/12/2017
« The best stay we have ever had at the Fairmont Jasper Park Lodge - All expectations were exceeded! »

We were at the JPL as a birthday trip for my girlfriend, and during the weekend I proposed. The staff at the JPL exceeded expectations in every area before the proposal, and somehow it became even more magical for us after the proposal. Every little detail was carried out without flaw and we were extremely satisfied. Both myself and my fiancé stay at hotels often, and have a high expectation. It is a rarity that we leave a property feeling so satisfied and gateful!

AccorHotels certified review
Anonymous Couples - 04/12/2017

The stay was excellent. The only wish I have is to have the rooms made up earlier in the day instead of late afternoon.

AccorHotels certified review
Karen Families - 04/12/2017
« magical! »

I brought a group of co-workers and our families. Our group had 53 people in it and every single person commented on how wonderful their experience was. We had 2 people who are here from Nigeria and had never seen anything like this before. All in all our group was amazed with the service and the atmosphere. Everyone enjoyed the pool and steam room. Thank you.

AccorHotels certified review
Anonymous Couples - 04/12/2017
« Pet friendly and super relaxing experience! »

It is always consistent and wonderful.

AccorHotels certified review
Kelly G. Business - 04/12/2017
« Beautiful surroundings for the Christmas Party but water problems yet again. »

As usual the service was lovely but for the third year in a row at my companies Christmas party we had significant water issues. This year we had a hot water outage which included my room and more than half of my staff. Previous years we had rooms that did not have any water service. One of my staff did not have working water for two full days in their room. Each year the staff were very gracious in trying to accommodate us with the problems and I know it is an old facility but we are not staying at a resort which is marketed as a luxury property. Even the most basic and frugal motels still have water services. I understand that there are mechanical issues that everyone has to deal with from time to time but the fact that we have dealt with this issue every time we have been there as part of our contract is deeply disheartening. As an employer we bring our staff to your facility in order to give our staff an opportunity to be pampered. It is in line with branding and is not an insignificant part of our attraction and retention program. As such It is very frustrating to hear how peoples spouses had to walk to a public shower at the pool in order have a shower to prepare for their Christmas party. I know I was frustrated when my wife and I had to do the same.

AccorHotels certified review
Dog L. Families - 03/12/2017
« Accommodations were very nice »

Experience was very nice but certain elements that were not available made part of the stay disappointing.

AccorHotels certified review
Anonymous Couples - 03/12/2017
« ALL WAYS VERY GOOD »

EXCELLENT

AccorHotels certified review
Anonymous Friends - 03/12/2017

The staff was amazing, the service was truly one of a kind and I would definitely stay here again.

AccorHotels certified review
Tara-lynn Couples - 02/12/2017
« Not what we expected »

It started off terribly the moment we pulled up to the Lodge. I received an email stating my keys would be with the doorman and also a text message. When we arrived he had no clue what we were talking about and it made it very awkward. We had to go inside to the Lodge to check in (even though I did pre-check in). They stated that we arrived too quickly because the package of keys was not outside yet... there was no parking, broke our bottle of wine trying to unload our things in the middle of the road, for rushed because people were waiting to get by. Once in the room went to have a bath before going out to the Lodge and there was no hot water. We called for help and someone showed up and really didn't help. Stated they would get back to use once they knew what was happening and they never got back to us. I had a cold shower.... long story short, each time we come to the Lodge it gets worse each time. Very disappointing especially when the price we pay keeps getting higher.

AccorHotels certified review
Lucio G. Families - 02/12/2017
« Relaxing! »

Staff were friendly, patience and super helpful.

AccorHotels certified review
Anonymous Couples - 02/12/2017
« Excellent »

Fantastic stay. Samuel our butler servuce representative made rhe weekend. Bar none best service ive ever had. Food at the moose nook was to die for.

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