Hotel - Hamilton Princess & Beach Club - A Fairmont Managed Hotel
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Hamilton Princess & Beach Club - A Fairmont Managed Hotel

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4.4/5 2,742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Pets allowed 25  USD
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Jet skiing (Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court (Paying, Nearby)

Catering

  • 4 restaurant(s)
  • 3 bar(s)

Business services

  • 13 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
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Hotel location

Our rooms

We have 400 guest rooms and suites available in a wide choice of styles and sizes to meet the needs of every guest. Many of our rooms have private balconies overlooking the harbour with other rooms offering beautiful garden views.

  • 400 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,742 reviews

Our guest reviews for Hamilton Princess & Beach Club - A Fairmont Managed Hotel

100% genuine reviews from our guests

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AccorHotels certified review
Pam Couples - 15/06/2018
« Beautiful hotel and amenities but not given enough info about these amenities. »

Overall quite good but very expensive and not enough information about the facilities and amenities available to hotel guests.

AccorHotels certified review
Charles L. Business - 14/06/2018
« Mr. Charles L. »

Really good experience at the hotel, room, food, service. Only comment is that the massages were very overpriced!

AccorHotels certified review
Mrs Business - 14/06/2018
« Extremely overpriced for delivered value »

My room was small for an USD 850+ rate per night. The room faced the vents from air conditioning and it was extremely loud at night. The breakfast was sub-par as well. The overall experience was OK, but comparable to a standard 3 star Holiday Inn, DoubleTree or ClubQuarters hotel, usually for 1/4th of the price. Service was very friendly and helpful.

AccorHotels certified review
Peter C. Couples - 13/06/2018
« completely satisfied »

Your staff was very helpful to us because we both can not walk a great distance. Senior citizens with leg problems. Debra Mussenden was extremely helpful in showing us shortcuts to the lobby. 43 years ago we came to Bermuda on our honeymoon and this time the staff and your beautiful hotel made it very pleasant. Also the concierge desk made dinner reservations us. We had a wonderful time.

AccorHotels certified review
Bruce F. Business - 13/06/2018
« good but crowded »

there was inadequate seating in the bar at night, and outside bar was closed

AccorHotels certified review
Sm Couples - 13/06/2018
« This was an amazing experience. »

Wonderful experience. Although it was just for one night, we really appreciated the early check in that was provided as well as a lovely surprise cake for our special occasion. The Princess Beach club was fantastic as was the heated infinity pool. Overall - a fantastic stay.

AccorHotels certified review
Anonymous Business - 13/06/2018
« Nothing left wanting. »

We had a great time, and the hotel was lovely. The staff was always friendly and eager to assist. Thank you!

AccorHotels certified review
Kathy Business - 13/06/2018
« ok - but could have been better »

Leak in the closet in my room from room above. One of my shoes got drenched the first night. Asked it to be looked at and fixed the next day - which I thought happended; but the leaking was even worse the second night and next day. I would say maintenance needs improvement. Last time I had a light bulb burnt out the told me would be replaced the next day; but they never erturned my entire stay to replace the bulb. When staff commits to addressing an issue, they really should follow through better. Also, it was so crowded this time that I coudl not even get a seat at he infinity pool. Had i known this I think I would have cut my trip short by a day or so. I went to the adult pool instead, which was ok - but there was almost a fight between a local visitor and a US visitor and it took a long time for the hotel staff to arrive and handle the situation. Not really a core problem of the hotel and I do not hold them too accountable for this -- but it did not make thta extra 1 1/2 days I decided to stay very pleasant.

AccorHotels certified review
David W. Families - 13/06/2018
« Lovely Visit to a Special Place »

The rooms were clean, neat, and the view of the harbor was very nice. The staff were very helpful and engaging. The food was excellent also, as was the advice from the concierge.

AccorHotels certified review
Anonymous Business - 13/06/2018
« Beautiful property recently renovated that offers a number of amenities within walking distance to many shops, restaurants and attractions »

I've stayed in this hotel many times. Unfortunately, this stay offered the worst service ever. At check-in (4:00 p.m.) some of our room block was not ready. It took over an hour for some to receive rooms at that late time of the day. Service within the bars and restaurants were particularly slow which you would not expect from a hotel such as this. Food was excellent and banquet staff did a wonderful job, however the overall slowness of service experienced by all was most unfortunate.

AccorHotels certified review
Loraine B. Families - 13/06/2018
« Very clean well managed and polite staff and hotel.. »

I think the hotel was understaffed in the restaurants but you would never know it from the calm and pleasant service we received from the available staff. Service was SLOW. Our only dissatisfaction was eating in the Marcus one night when we had the Chef s signature chicken dish. It was over fried and poor quality meat, almost like a frozen reheat. I know of no chef that would let it come out of the kitchen.

AccorHotels certified review
Anonymous Families - 13/06/2018

Great service only issue was housekeeping not coming one day and i had to call for clean up seevice

AccorHotels certified review
Mark F. Couples - 13/06/2018
« Service is VERY SLOW »

Room was not ready until 8:00 PM for check in and we arrived at 3:30 Very frustrating after a long day of travel. Expaination was they were very busy. My room was booked months in advance. No offer to even comp us a few drinks. Desk staff simply did not seem to care. During our stay we would do excursions during the day, returning to only find the room still not made up. On two nights saw the maid in the hall and said don’t bother, just give us some shampoo, conditioner, and towels. For the price the service was unacceptable. Meal service was equally slow.

AccorHotels certified review
Anonymous Friends - 13/06/2018

The room was fine but could use refreshing. In general, the staff was not particularly welcoming or accommodating. The pool was very crowded and the bus rides to the beach were packed.

AccorHotels certified review
Anonymous Couples - 13/06/2018
« Best staff I ever encountered in a hotel. »

Everything was easy and accommodating. Room was a little small and a long way from the entrance but, other than that, it was a great experience. Staff was always helpful.

AccorHotels certified review
Albert C. Business - 13/06/2018
« Beautiful facility; but service needs a major upgrade. »

Check-in receptionist failed to provide a promised room with balcony, until after I returned to front desk, after going to room and discovering room did not have a balcony, and produced e-mail proof of the commitment. Also, the Gold Lounge was closed (which I knew in advance) for the first two days of my three day stay. On the second day I attempted to call the Gold Lounge to verify location and opening time. I was transferred to an Operator who then put me back to the recording that no one was available. I gave up trying to find or access the Gold Lounge, until on the third day a colleague told me it had opened and where to find it. I found it frustrating that neither Gold Service nor Gold Lounge phones were staffed with a live person, even though I paid extra fees for Gold Service. I am not used to this level of inattention at a five star resort.

AccorHotels certified review
Julian K. Business - 13/06/2018
« Great stay »

I come there for business and all went well. All the people that work there are very friendly and professional. No complaints.

AccorHotels certified review
Evelyne O. Couples - 12/06/2018
« does not disappoint »

Our 2nd visit to this amazing property. Staff are charming, helpful and kind. Accommodations are great. Food is amazing. Love the artwork. Retails stores are fashionable and fun (most hotel retail store are miserable)

AccorHotels certified review
Anonymous Business - 11/06/2018
« Very nice stay. »

Room was nice, outlets were very good, love the location, bellmen were great, housekeeping was poor.

AccorHotels certified review
Robert B. Business - 11/06/2018
« Beautiful hotel, staff does not care about guests, poor service at best! »

We thoroughly enjoyed the hotel site and beautiful artwork. The service in three areas was appalling: the restaurant (we left one day after sitting for more than 30 minutes and no one coming to see us after we asked a waiter to come), front desk - no one cared, and maid service (one day we asked three times for service and the room was made up when we were at dinner). overall poor service.

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