Hotel - Fairmont Hotel Macdonald
Fairmont Hotel Fairmont Hotel

Fairmont Hotel Macdonald

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4.5/5 1,408 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 299.00 CAD Non member rate
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  CAD
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  CAD
  • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Fully restored to its original grandeur, The Fairmont Hotel Macdonald offers all the amenities of a world class hotel with attentive, personalized service.The hotel has 198 beautifully appointed guestrooms and suites with either a view of Edmonton City Centre or our View rooms which offer views of Edmontons River Valley, North Americas largest urban park land and the beautiful gardens.

  • 199 rooms
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,408 reviews

Our guest reviews for Fairmont Hotel Macdonald

100% genuine reviews from our guests

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AccorHotels certified review
Anonymous Couples - 12/10/2017

Great hotel, very clean and beautiful. Expensive. But worth it once in a while.

AccorHotels certified review
Melanie H. Business - 11/10/2017
« Wonderful Rest »

Beds are super comfy. Rooms are very welcoming and clean. Tasteful traditional decor. However there was only 1 person at the front desk dealing with an annoying customer and held me up checking out. Food was delicious, room service food was mediocre.

AccorHotels certified review
Patti F. Couples - 11/10/2017
« Disappointed when arrived when room was not ready at 5:30 pm »

Waited 15 min from arrival @5:30. First Lady at reception said we had to wait. But after 15 min. Went to different lady at reception and she was awesome. Got us a room and gave us breakfast and drink tickets I told them we were coming in at 5:30 pm had supper reservation at 6 pm

AccorHotels certified review
Anonymous Friends - 11/10/2017
« Wonderful stay »

Everything was incredible, The only think I have to really comment on is the bar charge that showed up. We had made sure not to even touch the fridge or chocolate bars and candy. As this is what is usually charged. We did have coffee and tea, usually complimary. So I have no idea what the charge was for. If coffee and tea are going to be charged there should be noticed saying so. On all products you are selling. Tara

AccorHotels certified review
Daniel H. Couples - 11/10/2017
« Mediocre/bad service »

The overall experience was just okay. I had booked a night because my girlfriend was stressed from work. Originally I had tried to book a room with a couples massage package, but was told that I could only book a single massage with the room and had to book another one on the side. No problem, I just booked it side by side. Around 8:30 pm, my girlfriend and I went to the lounge for dinner, but 2/3 of the items we ordered had ran out. They compensated our dessert which was nice. Later on we had requested both our meals and dessert to be brought up to our rooms. They brought up two meals and one dessert with only 1 set of cutlery and no glasses of water. Brunch was awesome, food was good and service was good. Tried to do a late/extended checkout to match the two massages I had booked, was told that no amount of money could extend my checkout (fair I guess since they had the room booked again). Paid $40 for valet service to park my car. When I had picked up my car, they scratched the front bumper on my brand new 2017 car, with only 6,000 km on it. Overall, was disappointed by the inability to book a couples massage with the room, lack of ingredients and preparation from the kitchen in the lounge, the lack of service from in room dining (1 folk, spoon, and knife for 2 meals and a dessert), inability to extend my checkout, and to top it off, valet had scratched my car. I spent probably close to $1,000 on a single night at the Fairmont, don't think I'll be back.

AccorHotels certified review
Anonymous Families - 11/10/2017
« Beautiful hotel but aging structure »

Very high end service. Costumer service was always 100 percent. Every need was cared for above and beyond. Friendly personable team. The room was clean but the walls were very thin and noise was the only concern.

AccorHotels certified review
Anonymous Families - 10/10/2017
« Staff are very helpful and go beyond to assist. »

Very enjoyable, with all staff being very helpful

AccorHotels certified review
Mari-liz Families - 10/10/2017
« Castle Dreams Come true »

This visit lived up to every expectation I had. The service was amazing, the food was great. The room and facilities were second to none. I was there for a Regency Ball event and this castle on the river just added to the magic of the night. We were treated with courtesy from start to finish. From the chocolates in the room on arrival, to Smudge (the resident dog greeter) to a splash in the poo and a friendly come back soon on check out. It was WONDERFUL

AccorHotels certified review
Doug J. Business - 08/10/2017
« Excellent »

It was top notch. The staff knew me and my preferences after the first order

AccorHotels certified review
Tanya K. Couples - 07/10/2017
« Excellent service! »

We had a great experience. They asked if we were celebrating anything and sent up a plate for our anniversary. They upgraded our room.

AccorHotels certified review
Lumi Couples - 07/10/2017
« So so »

Expected more....Starting with the room and finishing with the food ....

AccorHotels certified review
Adam P. Families - 07/10/2017
« Positive experience. Hotel worked with us to cancel one of two rooms when one of my kids fell ill and couldn't join us. A »

As always, extremely positive. We dropped our car with the valet and he saw we were headed to Rogers Place for a concern and offered to drop us there before parking the car. Nice touch, though, must say $45/night is ridiculous!

AccorHotels certified review
Anonymous Business - 07/10/2017
« A gem of a Hotel. »

It is very hard to fault such a fine hotel-excellent service,excellent well appointed rooms and great food. Very strongly recommended.

AccorHotels certified review
Anonymous Business - 06/10/2017
« uncomfortable »

I found most of the staff very pleasant to converse with but 2 were not...

AccorHotels certified review
Anonymous Solo - 06/10/2017

You should have free wifi. Nothing more irritating than spending a lot on a hotel room and then being nickel and dimed for daily wifi access.

AccorHotels certified review
Jeremy Business - 05/10/2017
« Unforgettable again »

Wonderful customer service. Amazing food. Best first night's sleep in a hotel ever.

AccorHotels certified review
Anonymous Couples - 05/10/2017
« an enjoyable stay »

overall, very good stay. A few minor annoyances, but for the most part, a good experience.

AccorHotels certified review
Colleen S. Business - 05/10/2017
« Lovely hotel »

Meeting room space and meals were exceptional. Absolutely the best sea food chowder ever tasted. One small problem with our room was a strange smell in our room. I am a farm girl and the smell reminded me of a granery that had nice?! I reported the smell to the front desk staff Staff were very friendly

AccorHotels certified review
Raj Couples - 05/10/2017
« Beautiful room »

The experience was great as always except for the fact that the air conditioning didn’t work and a maintenance man had to come while we went out and did not clean up his mess in the tub. So we had to call the front desk at midnight to get someone to clean it up.

AccorHotels certified review
Morley B. Business - 05/10/2017

beautiful building great people

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