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Majestically perched on the banks overlooking the river valley. Old world grandeur, new world technology. Our intimate size allows us to provide personalized and attentive service to each of our guests. Two large banquet rooms
Check-in from 15h00
Check out up to 12h00
Each of the hotel's 198 classically-designed guestrooms, including specialty suites are tastefully adorned with the finest amenities expected of a 4 star luxury hotel. Guestrooms offer various views of the city or North Saskatchewan River Valley, and are well-appointed with a premium-stocked mini fridge, LCD TV, a bath or walk-in shower, two terrycloth bathrobes, and individual air conditioning.
Number of meeting rooms: 8
Maximum size: 334 m²
Maximum capacity: 300 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
Awesome but slightly confusing.
Anonymous Couples - 11/07/2019 AccorHotels certified review
I booked my stay on the Fairmont website. I booked a "bed and breakfast" package. I used your online tool to enhance my stay with parking and champagne and strawberries. Upon check-in I was informed that I had been upgraded to the gold floor. Awesome! I was informed about the breakfast served on the 7th floor. I was also assured I could also take breakfast downstairs in the Harvest room. The room was well beyond my expectations and the bottle of champagne was chilled and awaiting us. Alas, no strawberries. The next morning we fronted up for breakfast at the Harvest room. We were told that since we were on the 7th floor that's where our breakfast was. I explained we had been told at check-in we could have breakfast downstairs. The server was confused but gracious. Breakfast was delicious and eating on the patio was much nicer than upstairs in the gold lounge. After breakfast we went back upstairs. I talked to a lady at the gold desk on the 7th floor and explained the confusion we had had at breakfast. She checked our reservation and clearly stated that it wasn't a problem and we would not be charged for breakfast. We returned later to check out and there was a different gentleman manning the gold desk. I asked to check out and he promptly produced a folio that included our package price plus 2 breakfast. He looked confused saying he had never seen this kind of booking before. He promised to correct the bill and email me a new folio. I've seen how much you charged to my card, which seems to be our package price plus 1 breakfast. Problem is I have yet to get a final folio emailed to me. I really haven't cared too much since the room was spectacular, even without the strawberries. But for $809.54/night it should be.
Crystal H. Couples - 10/07/2019 AccorHotels certified review
The next room was so loud talking and yelling at 3:30am
Not the usual standard
Tania Couples - 09/07/2019 AccorHotels certified review
We booked city view room and were upgraded to the river side at check in. The room ended up being extremely noisy until 1:30am from the garden below and wedding gueste visiting and yelling out there. This was an issue as we needed to be up at 6:30am for an early work departure. My husband also asked upon arrival to have chocolate covered strawberries sent up to the room and they never arrived. Lastly the internet wouldn't allow me to log on but I had a charge at checkout for internet service. At checkout I shared my displeasure and the hotel removed the wifi and comped us our movie.
Marisa Couples - 09/07/2019 AccorHotels certified review
So clean, beautifully maintained, wonderful sheets!
Jennifer H. Families - 09/07/2019 AccorHotels certified review
Very good service, check in was slow though
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