Fairmont Hotel Macdonald 4 stars

Customer review rating 4.5/5 3,720 reviews
Fairmont Hotel Macdonald
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Hotel extras

Majestically perched on the banks overlooking the river valley. Old world grandeur, new world technology. Our intimate size allows us to provide personalized and attentive service to each of our guests. Two large banquet rooms

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf Nearby
  • Other sports activities
  • Snow Skiing Nearby
Catering
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6
edmonton
canada

Tel: +1780 4245181

Fax: (+1)780 4296481

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    EDMONTON INTERNATIONAL AIRPORT At 29km / 18.02 miles

GPS :53.540393, -113.489659

Our accommodations

Fully restored to its original grandeur, The Fairmont Hotel Macdonald offers all the amenities of a world class hotel with attentive, personalized service. The hotel has 198 beautifully appointed guestrooms and suites with either a view of Edmonton City Centre or our View rooms which offer views of Edmontons River Valley, North Americas largest urban park land and the beautiful gardens.

Fairmont King

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Queen

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont View King

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe King

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe 2 Doubles

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe View King

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe View 2 Doubles

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Grand Deluxe View 2 Queen

  • Max. number of persons: x4
  • Area: From 42
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

One Bedroom Suite King

  • Max. number of persons: x4
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature King

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Charles Melville Hays King

  • Max. number of persons: x2
  • Area: From 38
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

King George VI Suite

  • Max. number of persons: x3
  • Area: From 68
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Lois Hole Suite

  • Max. number of persons: x3
  • Area: From 56
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Sir Winston Churchill Suite

  • Max. number of persons: x3
  • Area: From 125
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

King Edward VIII Suite

  • Max. number of persons: x3
  • Area: From 125
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Queen Elizabeth II Suite

  • Max. number of persons: x4
  • Area: From 223
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont View 2 Doubles

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont 2 Doubles

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King View

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature 2 Doubles

  • Max. number of persons: x4
  • Area: From 43
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold 2 Queen Beds

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Two Bedroom Suite

  • Max. number of persons: x7
  • Area: From 120
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Exec Suite

  • Max. number of persons: x2
  • Area: From 33
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Suite

  • Max. number of persons: x2
  • Area: From 43
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Our restaurants and bars

HARVEST ROOM

Type of cuisine: International

The Harvest Room beckons with a warm and vibrant atmosphere, enhanced by a magnificent view of the River Valley. Diners enjoy award-winning cuisine featuring regional specialties such as Alberta beef, game, freshwater fish, and local produce.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CONFEDERATION LOUNGE

Photo non contractuelle / Strictly non binding

The Confederation Lounge, an estate library-style lounge, with its plush chairs and welcoming atmosphere, is the best place to unwind with a beverage and admire the picture-perfect view of the North Saskatchewan River Valley.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 334 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more
Fairmont Hotel Macdonald Meeting Room

Our guest reviews for
Fairmont Hotel Macdonald

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,720 reviews

Customer review rating 4.5/5

Anonymous Couples - 11/04/2019 AccorHotels certified review

Rowdy, loud guests in neighbouring room ruin birthday celebration stay. Gold floor disappoints at lack of enforcement to control these guests in room and in hallways. We expected much better staying on Gold Floor!

An Edmonton Icon

Customer review rating 4.5/5

William P. Families - 10/04/2019 AccorHotels certified review

The Fairmont Macdonald is an historic experience. Fairmont has taken great care in preserving the historical attributes of this grand hotel. From the coved ceilings to the iron works in the lobby doors, the past glory is reminiscent. The rooms are very comfortable with all the modern amenities you would expect from Fairmont. Our stay was excellent.

Dear Mr. P., Thank you for taking the time to complete our survey regarding your recent April 5th, stay with us at the Fairmont Hotel Macdonald. Mr. P., was a pleasure to read your comments on our “Grand Lady” and your stay experience. Your survey will be shared with the departments for team recognition. On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

you took care of me!

Customer review rating 4.5/5

Anonymous Business - 09/04/2019 AccorHotels certified review

Everyone was extremely kind and helpful....although I would have liked the hotel dog to have become more attached to me! I love hotel dogs and I could see everyone loved having him around.

Dear Ms. C., Thank you for taking the time to complete our survey regarding your recent April 3rd, stay with us at the Fairmont Hotel Macdonald. Ms. C., it was a pleasure to read your comments on Smudge and how she made your stay with us memorable. Your survey will be shared with the departments for team recognition. On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Another business trip to Edmonton; another great stay at Hotel MacDonald

Customer review rating 4.5/5

M R. Business - 09/04/2019 AccorHotels certified review

Positive experience in each area - bell staff, Confederation Lounge, fitness facility - but could stand to see a bit more focus on the guest at the front desk. With my last few stays, I've noticed the front desk staff are often in discussion with each other and slow to recognize an approaching guest. Given past experience where it feels like a guest entrance is highly anticipated, the bar has been set high. Unfortunately, although when they do take notice, they are quite engaging; it feels less welcoming than it could have been or that I've experienced in the past. Once you set expectations high with consistently exemplary service, you need to continue to delight.

Great, but a few things could be better.

Customer review rating 4.5/5

Phillip J. Families - 09/04/2019 AccorHotels certified review

Pretty sure room was not upgraded? I believe as a platinum member it is supposed to be. Points have not yet posted to my Accor account, this is not the first time. My daughter got A really rotten egg in the club lounge, but everything else in the lounge was great. Also no free drink coupons, am I doing something wrong? This is the third Fairmont I have stayed at where Plat benefits were not provided.

Dear Phillip J., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Hotel Macdonald. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our kitchen team regarding the boiled egg that was expired in order to prevent any future occurrence. In regards to your Platinum Le Club Accor membership, we at Fairmont strive to prioritize the comfort of our elite Platinum Members above all else. However, the complimentary room upgrades benefit is subject to availability. Due to the weekend of March 29th our hotel was at full capacity and all available room types were previously reserved. In regards to receiving your complimentary welcome beverage vouchers, this was an oversight on our part and we sincerely apologize for this. We have taken the liberty of noting this error in your profile so that we can insure you do receive this on every stay moving forward. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Keenan Bowman Fairmont Gold Supervisor

It was great!

Customer review rating 4.5/5

James L. Couples - 09/04/2019 AccorHotels certified review

It was great and very well taken care off

Fun!

Customer review rating 4.5/5

Doug Couples - 09/04/2019 AccorHotels certified review

It was my Wife and my anniversary -21 years. We were going to make a dinner reservation. We looked into the Harvest Room and thought- Hey, we should make a night of it! So glad we did! Drinks in the lounge, Beast Board for two with some great wine, Great room facing the river. Really felt like a mini holiday! Thank you. Jill and Doug

Dear Mr. & Mrs. F., Thank you for taking the time to complete our survey regarding your recent 21st Anniversary celebration stay with us at the Fairmont Hotel Macdonald. Mr. & Mrs. F., was a pleasure to read your comments on your stay and dining experience. Your survey will be shared with the departments for team recognition. On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Great

Customer review rating 4.5/5

Anonymous Couples - 09/04/2019 AccorHotels certified review

Was short but sweet

Dear Mr. M., Thank you for taking the time to complete our survey regarding your recent March 30th, stay at the Fairmont Hotel Macdonald. Mr. M., your feedback is a gift and will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager
Customer review rating 4.5/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

We enjoyed lunch in your restaurant, very tasty. We stayed on the 7th floor and enjoyed the snacks and breakfast in the VIP lounge. The car service was appreciated, but the hours should be better advertised. Staff were extremely welcoming and friendly. I took advantage of the valet parking but upon checkout it was not on bill so I assumed I paid them when picking up the car the next day which was not the case and caused some confusion. I just handed the valet attendant $50 and thanked him rather than going back to desk to straighten out.

Dear Ken D., We very much appreciate your comments regarding your recent stay at The Fairmont Hotel Macdonald. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with our colleagues. In regards to the valet, it was included in your room rate Mr. D.. It did not appear on the final invoice because of the inclusion. We sincerely apologize for the miscommunication on this. If you believe you will be staying with us again in the future, may we offer you an additional complimentary valet parking to compensate for the confusion you experienced? Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Fairmont Hotel Macdonald in the near future. Yours sincerely, Keenan Bowman Fairmont Gold Supervisor

Relaxing and pleasant stay

Customer review rating 4.5/5

Anonymous Business - 08/04/2019 AccorHotels certified review

The staff were more than friendly, helpful and accommodating. My room was clean, roomy and well maintained. I would definitely stay here again while in the Edmonton area

Dear Ms. G., Thank you for taking the time to complete our survey regarding your recent March 31st, stay at the Fairmont Hotel Macdonald. Ms. G., your feedback is a gift and will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Satisfactory

Customer review rating 4.5/5

Anonymous Business - 07/04/2019 AccorHotels certified review

I have had better experiences at purge Fairmont hotels

Dear Sukhwinder S., Thank you for taking the time and trouble to complete a survey following your recent stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive feedback and we will share with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Paul Wright Night Manager

Absolutely Stellar

Customer review rating 4.5/5

Ellen P. Solo - 07/04/2019 AccorHotels certified review

the hotel is an historical building, with friendly staff who were very professional and discreet in their service. Room was beautifully and elegantly appointed, with an effort made to showcase the building's history...something about which the staff were very knowledgeable. Food and drink were excellent, and not unreasonably priced, considering that it is a luxury hotel. My new go-to roost when I'm in Edmontoon!

Dear Ms. P., Thank you for taking the time to complete our survey regarding your recent March 25th, stay with us at the Fairmont Hotel Macdonald. Ms. P., it was a pleasure to read your comments on our "Historical Grand Lady", the team and how they made your stay experience memorable. Your survey will be shared with the departments for team recognition. On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Great

Customer review rating 4.5/5

Brennen Couples - 06/04/2019 AccorHotels certified review

The stay was great, staff was extremely friendly. Michael, drove us where we wanted to go and was awesome. Very knowledgeable. He made our experience that much more satisfying.

Dear Brennen B., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team and Michael. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Wright Night Manager

director

Customer review rating 4.5/5

Sheila S. Business - 06/04/2019 AccorHotels certified review

I enjoyed my stay and appreciated the friendly and attentive staff

Dear Sheila S., We very much appreciate your comments regarding your recent stay at The Fairmont Hotel Macdonald. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. As well, we appreciate you bringing the drafty window to our attention so that we may have that fixed for future guests. Thank you again for sharing your experience and we look forward to warmly welcoming you again to The Fairmont Hotel Macdonald in the near future. Yours sincerely, Keenan Bowman Fairmont Gold Supervisor

Unique, anticipated, but not a "10"

Customer review rating 4.5/5

Eloise G. Families - 05/04/2019 AccorHotels certified review

Lovely and exceptional dinner in the dining room. Underwhelmed with the rooms and the comfort of the rooms though realize the hotel is "old"/historical. A LOT of noise in the other rooms and hallways at night. Settled down by 1:00 a.m. Did not expect this for an "upper end" hotel. Probably won't be back sadly.

Macdonald has the goods!

Customer review rating 4.5/5

Irenen Friends - 05/04/2019 AccorHotels certified review

Beautiful hotel with history! Great customer service!

Customer review rating 4.5/5

Marg Couples - 04/04/2019 AccorHotels certified review

exceptional service, very accommodating and friendly staff

Dear Ms. N., Thank you for taking the time to complete our survey regarding your recent March 28th, stay at the Fairmont Hotel Macdonald. Ms. N., your feedback is a gift and will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Fantastic!!!!!!

Customer review rating 4.5/5

Chris W. Couples - 04/04/2019 AccorHotels certified review

Ourselves and our little puppy were made very welcome!

Dear Mr. W., Thank you for taking the time to complete our survey regarding your recent March 30th, stay with us at the Fairmont Hotel Macdonald. Mr. W., it was a pleasure to read your comments on how the team made your stay experience with your puppy memorable . Your survey will be shared with the departments for team recognition. On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Historic hotel with great food but really poor mattress

Customer review rating 4.5/5

Anonymous Couples - 04/04/2019 AccorHotels certified review

We enjoyed the history of hotel and don’t believe you can get that just anywhere. The food at the harvest room was excellent and service was great. Our matress was extremely old. My husband barely got any sleep. You could feel the springs in it and every movement made by one person would disturb the other. When we told the front desk agent about this the next morning he said we should have called to switch rooms. This is not realistic. We were not about to pack all of our belongings to switch rooms at midnight. He eventually gave us free parking but this will definitely prevent us from choosing Fairmont in the future.

Great stay, again

Customer review rating 4.5/5

Oilers C. Couples - 04/04/2019 AccorHotels certified review

The service level at this hotel, as are all Fairmonts, was top-notch. Even though our food took over an hour to get to us at the bar because they gave our food to someone else, they corrected the problem immediately by getting us our food ASAP after the bartender realized what had happened. When we got our bill we noticed they didn't charge us for the food. That is the textbook example of how to right a wrong and it's service like that and that attention level to detail that will make us always come back to this hotel while in Edmonton or any other city where Fairmonts are available.

Dear Mr. S., Thank you for taking the time to complete our survey regarding your recent March 22nd, stay with us at the Fairmont Hotel Macdonald. Mr. S., your comments on the team and how they were able to recover your Confederation Lounge dinner experience, will be shared with the departments for training On behalf of the entire team, thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager
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