Hotel - Fairmont Hotel Macdonald
Fairmont Hotel Fairmont Hotel

Fairmont Hotel Macdonald

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4.5/5 1,978 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  CAD
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Fully restored to its original grandeur, The Fairmont Hotel Macdonald offers all the amenities of a world class hotel with attentive, personalized service.The hotel has 198 beautifully appointed guestrooms and suites with either a view of Edmonton City Centre or our View rooms which offer views of Edmontons River Valley, North Americas largest urban park land and the beautiful gardens.

  • 199 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • WiFi in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,978 reviews

Our guest reviews for Fairmont Hotel Macdonald

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Larry Solo - 12/02/2018
« Title ??? »

An unexpected upgrade to Lougheed Suite 600 was much appreciated, especially considering the efforts of the Honourable Peter Lougheed and the Right Honourable Pierre Elliott Trudeau in the success of Syncrude Canada Ltd., and the reason for my visit was to have a brief conversation with the Right Honourable Justin Trudeau. A minor concern was the cost of self-parking and the lack of easy access to the parking garage in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry L., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to Parking and Access there is a code that should have been provided to you for access between 11pm and 6am if self parking was done through the Hotel at which time this would be used to gain access freely. If this was the case our apologies that this was not communicated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Wright Night Manager

AccorHotels certified review
Aw2015 Business - 12/02/2018
« A good experience »

Very nice - the MacDonald remains one of my favourite hotels to stay at in Canada.

AccorHotels certified review
Anonymous Business - 10/02/2018

The room was well updated...

AccorHotels certified review
Anonymous Couples - 10/02/2018
« Excellent Staycation »

Once more we enjoyed the friendly, polite service at the Hotel Mac. The food was excellent and the canapes at the Gold Lounge were delicious.

AccorHotels certified review
Darin Business - 09/02/2018
« Great Comfort! »

My stay was extremely comfortable and enjoyable. The room was great with and amazing view. I usually have trouble sleeping in hotels but slept very well in Hotel MacDonald.

AccorHotels certified review
Janice S. Families - 09/02/2018
« It was lovely a beatiful hotel and fantastic service »

We had a wonderful time. My 2 yr old grandaughter was treated like a princess. Our concierge Nella was fantastic such a lovely person. I would recommend a stay here to everyone. We were pampered anything we needed or wanted was there. All the restaurants are child friendly food was always really tasty and again stellar service.

AccorHotels certified review
Norm Business - 08/02/2018
« Another great visit to the lady on the hill... »

My occasional business trips to Edmonton are always highlighted by staying at the Hotel Macdonald. Besides pulling up to a grand site on the edge of the river valley...I note the funicular down to the valley has been completed...the door staff person, Luke, always remembers my name with a big smile. Check in is efficient and the room is always prepared. I got a nice river view room this time and that was appreciated. The room was comfortable and well appointed as usual. I didn't get a chance to eat or attend the lounge this visit, but both have been excellent in the past. I quite like the lounge as a traditional style large space with bar and fireplace with large chairs to make it more intimate. The other plus that I missed this time was Smudge, the hotel dog who was apparently on a day off. She a cute and friendly yellow lab...I must find a visit to take her out for a walk. Looking forward to my next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Mr. Yee, We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will ensure to specially recognize Luke for the lovely impression he has left on you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Khlgatian

AccorHotels certified review
J. S. Business - 08/02/2018
« Continued great experience with Hotel MacDonald »

As one one of my favorite hotels, my guest experience continued to be exceptional as expected. I was greeted by name by valet services upon my arrival with my room keys ready ..as expected. Very nice upgrade (used one of my certs) with room well prepared with ice and chocolates! Very much appreciated. I did not use the restaurants on this visit due to meetings before arrival and upon departure. When I did depart, I was greeted with friendly smiles and conversation and bellmen had my vehicle ready. Again, exceptional staff, room and amenities...as expected!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerry Saik, We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our bell desk team and other departments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Wright Night Manager

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Great »

It's possible to see that as a Platium member who stays at is hotel monthly that our requests are being acknowledged. For some reason we had a dog bed added to our profile which was fixed and removed from our room ASAP thanks to Mallory. It's much appreciated when the staff knows you by name and listens to your concerns.

AccorHotels certified review
Peter Business - 07/02/2018
« a tad chilly on the main floor/lounge »

Decent overall, but the revolving doors combined with the cold weather made it challenging to keep the lobby and lounge at a comfortable temperature. Even the elevators were cold, but guessing that is because they do not have their own HVAC systems like modern elevators perhaps? Not sure what to suggest. Changing the door system to a double airlock might be a better way to go?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Koning, Thank you for taking the time to share your comments concerning your stay at the Fairmont Hotel Macdonald. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. With regards to the revolving doors and the cold temperatures in the Lobby, please accept my apologies as we certainly appreciate that this issue may have impacted your stay, when the weather in Edmonton is a scold as it was, it is harder of our Chateau on the River to remain warm in public areas, however we are working on capital improvements to address these issues. I also noticed that you rated some of our services lower than exceptional. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, ANDRES LONDONO DIRECTOR OF OPERATIONS Fairmont Hotel Macdonald

AccorHotels certified review
Regan P. Couples - 07/02/2018
« A beautiful historic hotel with all of the most modern amenities. »

We were celebrating our 30th anniversary! Right from the moment we registered, it was evident that this would be an experience of a life time. The level of service and personal care is outstanding. We loved the swans shaped as a heart complete with red rose petals. We thought the platter with "Congratulations on your 30th anniversary" and the delicious chocolates so appealing. Our river view of the Muttart, the Accidental Beach, the North Saskatchewan ... Wow! The room with the historic door knobs, comfortable antique type furniture, sitting area, king size bed, all of this just made it for us! We would go back in a heart beat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Regan P., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANTOSH SHETTY FOOD AND BEVERAGE MANAGER Fairmont Hotel Macdonald 10… Street Edmonton, Alberta Canada T5J 0N6 T + 1 … 6424 M + 1 … 9818 F + 1 … 8017 an… fairmont.com

AccorHotels certified review
Gavin G. Business - 07/02/2018
« My stay was very good until I received my final bill. »

Overall experience was good. The lasting impression was being overbilled and having to have it adjusted. The staff member that assisted was courteous, but the fact of being overbilled was a bit of a frustration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin Grimson, We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive your feedback. I see that you had a concern with billing upon checkout. I reviewed your billing and see that all room charges were taken care of by AGAT and what I can see now are incidentals charged for $132.29 to your mastercard. I would greatly appreciate any further clarification in regards to this feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Wright Night Manager

AccorHotels certified review
Murray Couples - 07/02/2018
« Fairmont Gold Experience »

Staff was wonderful and very personable. Accommodation and breakfast was great. Enjoyed the Fairmont Gold experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Linda W., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANTOSH SHETTY FOOD AND BEVERAGE MANAGER Fairmont Hotel Macdonald 10… Street Edmonton, Alberta Canada T5J 0N6 T + 1 … 6424 M + 1 … 9818 F + 1 … 8017 an… fairmont.com

AccorHotels certified review
Tasha S. Business - 07/02/2018
« Luxury and cozy stay »

Very welcoming and professional. Great food and beverage selection in the Club lounge. The room was well appointed and very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Tasha S., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANTOSH SHETTY FOOD AND BEVERAGE MANAGER Fairmont Hotel Macdonald 10… Street Edmonton, Alberta Canada T5J 0N6 T + 1 … 6424 M + 1 … 9818 F + 1 … 8017 an… fairmont.com

AccorHotels certified review
Terry M. Couples - 07/02/2018
« wonderful - and full of memories »

All staff were extremely polite and accommodating. Stephanie went out of her way to recognize our 50th Wedding Anniversary. We spent our first honeymoon night at the Hotel MacDonald almost exactly 50 years ago!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback and I will ensure to share your comments with our team. I am delighted to hear that Stephanie made your 50th anniversary recognized and as special as your honeymoon! Thank you again for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadia Naboulsi Assistant Front Office Manager

AccorHotels certified review
Veronika S. Families - 07/02/2018
« Yet another wonderful Fairmont Experience »

Always a pleasure to stay at Fairmont. Lovely bed and decor , incredble service. Hotel Mac is one of our favorite Fairmont destinations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Squires, We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANDRES LONDONO DIRECTOR OF OPERATIONS Fairmont Hotel Macdonald

AccorHotels certified review
Don Business - 07/02/2018
« excellent »

friendly staff, comfortable bed and bedding,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Donald H., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANTOSH SHETTY FOOD AND BEVERAGE MANAGER Fairmont Hotel Macdonald 10… Street Edmonton, Alberta Canada T5J 0N6 T + 1 … 6424 M + 1 … 9818 F + 1 … 8017 an… fairmont.com

AccorHotels certified review
Kevin C. Business - 07/02/2018
« Somewhat disappointed »

Room had an odd layout where the TV was basically unwatchable from the bed because it was too far away. Shower water pressure was ridiculously strong. I like good water pressure, but it was like a power washer and wasn't comfortable to be in there. Didn't think the room/experience I received was anywhere close to the rates that are charged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Casey, Thank you for taking the time to tell us about your experience at the Fairmont Hotel Macdonald. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We do look forward to welcoming you back to Fairmont Hotel Macdonald in the near future. Please contact me as well if I can be of any further assistance Sincerely, ANDRES LONDONO DIRECTOR OF OPERATIONS Fairmont Hotel Macdonald

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Excellent! Front desk and food and beverage service was phenomenal. »

I purchased a weekend stay for my mother, and Mallory at the front desk helped immensely. My mother was warmly greeted, and surprised by the food and beverage items I had organized to be waiting in the room. The staff went out of their way to make my mother feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Andrea H., We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ANTOSH SHETTY FOOD AND BEVERAGE MANAGER Fairmont Hotel Macdonald 10… Street Edmonton, Alberta Canada T5J 0N6 T + 1 … 6424 M + 1 … 9818 F + 1 … 8017 an… fairmont.com

AccorHotels certified review
Pc Business - 06/02/2018
« Nice and attentive staff »

Very good as always. But one thing this time was an issue, there was no iron in the room? I notified the front desk on my departure. fyi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Callegari, We very much appreciate your comments regarding your stay at the Fairmont Hotel Macdonald. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I noticed the lower scores on breakfast and I would love to hear from you so we can improve on your next visit. Thank you again for sharing your experience, and we hope your next visit will be perfect Sincerely, Carlos Hernandez FB Outlets Manager ca… 78…

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