Hotel - Fairmont Hotel Macdonald
Fairmont Hotel Fairmont Hotel

Fairmont Hotel Macdonald

4.5/5 3,157 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 249.00 CAD Non member rate
From 236.55 CAD Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed 25  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Golf  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 8 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Fully restored to its original grandeur, The Fairmont Hotel Macdonald offers all the amenities of a world class hotel with attentive, personalized service.The hotel has 198 beautifully appointed guestrooms and suites with either a view of Edmonton City Centre or our View rooms which offer views of Edmontons River Valley, North Americas largest urban park land and the beautiful gardens.

  • 198 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • WIFI in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,157 reviews

Our guest reviews for Fairmont Hotel Macdonald

100% genuine reviews from our guests

Find out more
Anonymous Business - 10/11/2018 AccorHotels certified review
« Generally great with attentive employees »

It was a short stay this time. I stay there often. Check in brutally slow this time. Seemed to be problems at counter. A line up and short staffed. I had pre checked in so don t like the wait. Only took a minute once I got to counter.

Anonymous Solo - 09/11/2018 AccorHotels certified review
« From check in, when the doorman had my keys to dinner in the lounge, everyone was extremely helpful. »

Wonderful, why stay anywhere else in Edmonton? Thank you for a wonderful stay.

Trevino Couples - 08/11/2018 AccorHotels certified review
« Very happy with our first experience at the Fairmont »

It was marvellous. We chose the Fairmont to celebrate our Anniversary, and boy did the staff go all out to make our stay memorable. From little treats to upgrades and extras, we never expected, everything made such a last memory for us.

Wegmüller Couples - 08/11/2018 AccorHotels certified review
« Superb »

10 out of 10

Adam C. Business - 07/11/2018 AccorHotels certified review
« Excellent with one small complication »

I always love the hotel, this time was no different. However, something changed with the rewards system and my last 4 stays have not been credited to my points account. I keep asking staff, who keep telling me everything is fine, but the visits never translate to my accor account. More staff training is needed.

Anonymous Couples - 07/11/2018 AccorHotels certified review

Good room and food, service. Only negative was Fairmont Gold checkout asst was unable to credit my Accor points against invoice on checkout on 1 nov. Said she would discuss with Club Accors and email me later that day, but have heard nothing since.

Glen T. Business - 06/11/2018 AccorHotels certified review
« Outstanding Great Experience »

Wonderful hotel, the staff were incredible and the service was beyond expectations. Our room was great with a nice view of the river valley, it was great to stay at one of the "classics", it will be our new destination when we come to Edmonton

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to complete our survey regarding your recent October 25th, stay at the Fairmont Hotel Macdonald. Mr. T., your survey is a gift and will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Shanna Couples - 06/11/2018 AccorHotels certified review
« Weekend get-away (staycation)! »

The overall stay was very nice, the room was a great size for the 2 of us! The parking was a bit of a downfall in that there isn't any underground. The front desk staff on the Friday did not explain well how to get to the parkade and didn't mention the free wifi accessibility. We had the buffet breakfast on Saturday morning and it was tasty, could have been hotter, for an expensive meal I would think it should have been amazing all around.

Lance W. Couples - 06/11/2018 AccorHotels certified review
« We were an inconvenience »

We were treated as if we didn’t belong from the moment we arrived. It was certainly disappointing.

Kevin Couples - 06/11/2018 AccorHotels certified review
« Couldn't ask for a better experience »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to complete our survey regarding your recent October 25th, stay at the Fairmont Hotel Macdonald. Mr. A., your survey is a gift and will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Anonymous Business - 05/11/2018 AccorHotels certified review
« Exceeded expectations. »

I was in for a business meeting and during breakfast, I managed to dump the container containing cream all over me. The women in the restaurant were amazing with helping me clean up before my client meeting. Big thank you to them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for taking the time to complete our survey regarding your recent October 24th, stay at the Fairmont Hotel Macdonald. Ms. K., it is always a pleasure to read your feedback and wonderful to read how the team stepped in to assist, ensuring your meeting and visit was memorable in the best way possible. Thank you again for sharing your experience, and know that I will share your comments with the team, for recognition on a job well done. On behalf of the entire team we look forward to welcoming you back in the very near future. Sincerely, Connie Jakob Guest Services Manager

Michael W. Couples - 05/11/2018 AccorHotels certified review
« Absolutely Incredible!!! »

Keenan in the gold lounge was beyond accommodating as well as the front desk staff, sorry I cannot remember the name of the gentleman that checked us in but he was beyond amazing as well. I cannot say enough about this stay, we stayed in the King Edward suite and it was gorgeous with every need met and expectations far exceeded. This was our first getaway together and it was stunning. Thank you very much for the incredible service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to complete our survey regarding your recent October 26th, stay at the Fairmont Hotel Macdonald. Mr. W., your survey will be shared with the team for recognition and as a tool to ensure we continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Grant Business - 05/11/2018 AccorHotels certified review

Good as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to complete our survey regarding your recent October 24th, stay at the Fairmont Hotel Macdonald. Mr. S., your survey and comments will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Ken Business - 05/11/2018 AccorHotels certified review
« Great stay at the Fairmont Hotel MacDonald (again). »

Excellent as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to complete our survey regarding your recent October 22nd, stay at the Fairmont Hotel Macdonald. Mr. Mercier, your survey will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

John Couples - 05/11/2018 AccorHotels certified review
« Anniversary stay at hotel macdonalld »

Great stay and thanks for free upgrade over looking river. However, the free calander was nice gesture but only good for 3 more months, also, bartenders need to up their game in preparing classic and signature drinks in lounge or will go to woodwork for drinks.The cheese platter was disappointing and lacking for that price. I'm sure the hotel has more cheeses than basic two on the platter especially when the brunch has so many great varieties to choose from. I would be embarrassed to serve this platter at home. Next time we will have Cavern deliver a cheese platter to our room for that price or bring our own.Massages were great. Coffee in room is lacking. The hotel should include in room price coffee from their expresso bar located in lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to complete our survey regarding your recent October 26th, stay with us at the Fairmont Hotel Macdonald. Mr. B., I was sorry to read that your anniversary stay and service experience was not to standard. Your patience is appreciated as we resolve your concerns. The departments involved have been included in this email and one of our leaders will be in touch to connect with you with the goal of addressing your concerns. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Scott H. Couples - 05/11/2018 AccorHotels certified review
« Awesome as Always »

Its like coming to the house of a friend - the staff have gotten to know us and they now go out of their way to say hi and make us welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to complete our survey regarding your recent October 29th, stay at the Fairmont Hotel Macdonald. Mr. H., your survey and comments will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Gisel B. Couples - 04/11/2018 AccorHotels certified review
« Excellent »

Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for taking the time to complete our survey regarding your recent October 29th, stay at the Fairmont Hotel Macdonald. Ms. B., your survey will be shared with the team as we strive to continuously improve the quality of our services. I would also like to add that yes, we are very lucky that have such a great team, dedicated to great service experience for our guests. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Anonymous Families - 04/11/2018 AccorHotels certified review
« Fairmonts never disappoint! »

Lovely room. Nice breakfast. Great service all round!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to complete our survey regarding your recent October 27th, stay at the Fairmont Hotel Macdonald. Ms. M., your survey will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Anonymous Solo - 04/11/2018 AccorHotels certified review
« Good »

It was good. Consistent with previous stays at the Fairmont.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for taking the time to share your comments regarding your recent October 27th, stay with us at the Fairmont Hotel Macdonald. Mr. M., your feedback is a gift and any comments you can share on what we can do to achieve the 100/100 score on your “Value for Money & Le Club Accor Loyalty Program” experience would be appreciated. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

Shelley Solo - 04/11/2018 AccorHotels certified review
« Relaxing »

Room and bed were very comfortable. Steam room was great. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for taking the time to complete our survey regarding your recent October 27th, stay at the Fairmont Hotel Macdonald. Ms. W., your survey will be shared with the team as we strive to continuously improve the quality of our services. Thank you for your business and we look forward to welcoming you back in the near future. Sincerely, Connie Jakob Guest Services Manager

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