Fairmont Dallas 4 stars

Customer review rating 4.4/5 5,947 reviews
Fairmont Dallas
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+ 18 Services
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Room 1

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Hotel extras

Newly renovated public areas and guestrooms- including 50 suites- provide for all the modern amenities you expect from a luxury property. Modern event space accommodates from 2 to 2000 guests.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Bicycles rental (Nearby)
Catering
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Dallas

1717 N Akard Street
75201
dallas
united states

Tel: +12147202020

Fax: (+1)2147207405

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ADDISON AIRPORT  At 24.14km / 15 miles

  • By plane

    DALLAS FORT WORTH INTL AIRPORT  At 28.97km / 18 miles

  • By plane

    DALLAS LOVE FIELD AIRPORT At 8.05km / 5 miles

  • By plane

    FORT WORTH ALLIANCE AIRPORT At 64.37km / 40 miles

GPS :32.785499, -96.80117

Our accommodations

Our 545 renovated rooms and suite feature warm vibrant hues, modern amenities that today's savvy travelers have come to expect, like flat-screen TV's, wireless high-speed internet and pillow-top mattresses.

Fairmont King

  • Max. number of persons: 3
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities

Fairmont 2 Double

  • Max. number of persons: 5
  • Area: From 33
  • Coffee/tea making facilities

Deluxe King

  • Max. number of persons: 3
  • Area: From 42
  • Coffee/tea making facilities

Deluxe 2 Double

  • Max. number of persons: 5
  • Area: From 42
  • Coffee/tea making facilities

Junior Suite 2 Queen

  • Max. number of persons: 6
  • Area: From 42
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Gold 2 Queen

  • Max. number of persons: 5
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Gold 1 Br Suite King

  • Max. number of persons: 4
  • Area: From 65

1 Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Queen Accessible

  • Max. number of persons: 3
  • Area: From 32
  • Coffee/tea making facilities

Fairmont Queen Roll-in Shower NS

  • Max. number of persons: 3
  • Area: From 27
  • Coffee/tea making facilities

Fairmont Gold Junior Suite 2 Queen

  • Max. number of persons: 6
  • Area: From 42
  • Coffee/tea making facilities

Gold Luxury Suite Presidential

  • Max. number of persons: 4
  • Area: From 102
  • Coffee/tea making facilities

Signature Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

One Bedroom Queen Suite Accessible NS

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Gold King Roll-in Shower NS

  • Max. number of persons: 3
  • Area: From 32
  • Coffee/tea making facilities

Fairmont Gold One Bedroom King Suite Roll-in Shower NS

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Gold Double / Double Roll-in Shower NS

  • Max. number of persons: 5
  • Area: From 32
  • Coffee/tea making facilities

Our restaurants and bars

PYRAMID RESTAURANT

Type of cuisine: Regional

The Pyramid Restaurant & Bar menus infuse classic dishes with modern twists while highlighting the wide range and variety of products available in the state of Texas.

Starbucks Coffee

Type of cuisine: Cafe

Occupying more than 2,300 square feet on the lobby level at the base of the South Tower, Starbucks at Fairmont Dallas is one of the largest in the city.

POOL SNACK BAR

Photo non contractuelle / Strictly non binding

Enjoy a sumptuous snack with a refreshingly cool beverage while basking in the sun. With a variety of drinking and dining options, our poolside delivery service is sure to offer the answer to your culinary cravings.

PYRAMID BAR

Photo non contractuelle / Strictly non binding

Experience a relaxing escape in the soothing ambience of the Pyramid Bar, where you'll find an extensive drink menu, including many of our signature cocktails, wines, ports, vodkas and rums. The Pyramid Bar offers a refined, refreshing experience.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1,669

  • Maximum capacity: 2,000 people

Find out more

Our guest reviews for
Fairmont Dallas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,947 reviews

Nice weekend stay

Customer review rating 4.4/5

Anonymous Couples - 15/10/2019 AccorHotels review

We had a wonderful stay at your hotel. Your room service was great. We had a drink at your bar. It was very crowded. I wish you had had more seating there.

Dear Ms. J., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Poor experience, what a cheap hotel

Customer review rating 4.4/5

Ross B. Couples - 15/10/2019 AccorHotels review

Junk. The bell hop was a great kid but after that, junk all around. Rooms are dated, pool is junk and in the shade. Junk pool bar, overly sensitive to bringing a beer to the pool. Just cheap. Hvac in rooms are too loud. Blackout curtains were good. Overall, overpriced. Felt like a $150 experience. Couldn't figure out the website so had to call in. Junk website.

Great Hotel!

Customer review rating 4.4/5

Jim Business - 15/10/2019 AccorHotels review

We had a great experience during our stay

Dear Mr. T., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Beautiful hotel in a beautiful spot

Customer review rating 4.4/5

Emma S. Business - 14/10/2019 AccorHotels review

The hotel is everything you need it to be for a business trip, but it also looks like a beautiful place to visit for vacation. It is located in a very walk-able part of town in the Art District.

Dear Ms. S., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Always pleased when i stay at the Fairmont Dallas

Customer review rating 4.4/5

Patricia J. Families - 14/10/2019 AccorHotels review

The hotel staff issue friendly and takes such good care of you during your stay.

Dear Ms. J., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Beautiful Fairmont Dallas

Customer review rating 4.4/5

Pearl Couples - 14/10/2019 AccorHotels review

Great customer service, especially in the breakfast room by the lady greeting guests and seating them. We were personally welcomed by our names and made to feel at home. Also in the bar, the service was excellent. Pleased that you offer employment to people with disabilities and the young lady serving was extremely accomplished. The lovely touch of turning down the bed and leaving slippers was also lovely.

Dear Mr. A., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Svp

Customer review rating 4.4/5

Mike Business - 14/10/2019 AccorHotels review

All was great

Dear Mr. R., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Good experience in an older hotel.

Customer review rating 4.4/5

Anonymous Business - 13/10/2019 AccorHotels review

The experience was fine and the staff was friendly. The room I was in was not as new/newly remodeled as was depicted in hotel photos, thus not meeting expectations of a current, renovated/clean hotel.

Dear Ms. K., Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, The Fairmont Dallas Team
Customer review rating 4.4/5

Anonymous Couples - 13/10/2019 AccorHotels review

Great

Dear Mr. S., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Our favorite Fairmont!

Customer review rating 4.4/5

Katherine P. Couples - 12/10/2019 AccorHotels review

The Dallas Fairmont covers all the base Fairmont check boxes: Exceptional service, Wonderful dining, Fancy-pants rooms but where it goes beyond is by injecting that &quot;you are really special to us- no matter how much or little we see you&quot;. Every time we arrive we feel like we ..well...have &quot;arrived.&quot; The hospitality at this Fairmont is warm, inclusive and makes it our favorite for a quick get away. Great location as well.

Dear Ms. P., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team
Customer review rating 4.4/5

Anonymous Business - 12/10/2019 AccorHotels review

I was told when I checked in that I would get the membership discount and when checking out I noticed it wasn’t there. They then proceeded to tell me that I had to work up to levels to receive the discount. However that was never said to me when checking in and asking for the discount and the guy checking me in reaffirmed I would get it.

Beautiful hotel in a great location!

Customer review rating 4.4/5

Kbennety Families - 12/10/2019 AccorHotels review

It was a wonderful short visit, and now, whenever we’re in Dallas - this is where we plan to stay. We had a great experience from the moment we checked in until the moment we checked out.

Dear Ms. B., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

A lovely stay - wish it was longer!

Customer review rating 4.4/5

Coralie Families - 12/10/2019 AccorHotels review

We arrived after an early flight from Las Vegas, and was pleasantly surprised that upon asking we were upgraded, and the room was already ready for us to leave bags in while we spent the day in Dallas. Some good advice from staff for a traditional Texas BBQ lunch, and we really enjoyed the happy hour to sit back and chill out in the late afternoon. Only slight hiccup was that the pull out sofa the kids were using had an earring and used make-up wipes on it, which we gave to the staff member that brought up the extra pillows. Food and drinks in the restaurant was very good.

Dear Ms. L., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. I have passed your comments about the items found in the pull-out sofa on to our Director of Housekeeping so that she can address with her team. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Acceptable but wouldn’t stay again.

Customer review rating 4.4/5

Donna H. Couples - 10/10/2019 AccorHotels review

It was ok but not exceptional. The room didn’t cool effectively. Set to the lowest setting the room was not below 75 ever. Also we purchased a “rose petal turn down service” with our reservation and it never took place. When I notified the hotel - no one seemed to even care it was missed.

Noisy

Customer review rating 4.4/5

Jennie B. Business - 10/10/2019 AccorHotels review

Last week, I was on the 9th floor in the South Tower, where construction noise from outside began as early as 5 AM! This week, I was on the 10th floor in the North Tower, and I had a baby gecko (!) on my bathroom floor, that I had to call Guest Services to get rid of at 10 PM; the magnifying mirror was coming off the bathroom wall; and housekeeping did not clean the bathroom mirror, and someone drew a heart and wrote “DFW” in the middle of it. There were also lots of tufted carpeting on the floor. I don’t think I will ever stay at a Fairmont ever again.

We were disappointed overall in our stay.

Customer review rating 4.4/5

Claire M. Friends - 10/10/2019 AccorHotels review

We made reservations for two separate rooms 2 months prior to our stay at the least. We requested two junior suites on the same floor and we were assured that would be accommodated. Upon arrival, one room was ready and the other was “still being cleaned” (which was fine, we wanted a clean room). We received a phone call about 45 minutes later that our second room (on a separate floor) was now cleaned and ready. When we used the key to walk into the second room, someone’s luggage and belongings were already occupying the room. We felt very uncomfortable.l and quickly ran downstairs. When we told the front desk what had just happened and how we feared for what could have happened had the guest been in the room or worse, they apologized but just gave us a different room and some breakfast coupons. This rubbed us the wrong way as if they didn’t feel it was a big deal. The rooms were nice but I highly doubt we feel comfortable enough to state here again unfortunately after this incident.

Amazing staff!

Customer review rating 4.4/5

Mary E. R. Families - 10/10/2019 AccorHotels review

Wonderful. Staff remembered our names and were most helpful as my husband is a stroke victim and has physical and cognitive needs. The bartender at the pool saw John struggling to get out of pool and ran to help him. wOW.

Dear Mary Ellen R., We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Braulio. He was the bartender who assisted your husband. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Moore In room Dining Manager

Good

Customer review rating 4.4/5

Anonymous Families - 10/10/2019 AccorHotels review

Nice staff, although there was a huge line to check in.

Dear Ms. B., Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, The Fairmont Dallas Team

Nice hotel

Customer review rating 4.4/5

Pp Families - 10/10/2019 AccorHotels review

We booked a room for my family as we were coming up for a wedding. We reserved the room at least 3 months in advance- a king size bed with a rollaway for our child. We did this because the only other option at this hotel is 2 double beds. No one wants to sleep 2 adults to a double bed. We also asked to be at least on the same floor as our family (just one room, not many). When we arrived, we were told we are in a room with 2 double beds and 2 floors away from our family. All the rollaway beds were taken so they changed our room for us. Isn't that the point of a reservation?? Not happy. The stay was fine. The pool was nice and the staff was nice as well but having to sleep in double beds really soured our impression of the Fairmont.

Great experience

Customer review rating 4.4/5

Vic Couples - 09/10/2019 AccorHotels review

We had a great weekend in downtown Dallas. The rooms are clean and always nice. Our room service order got messed up but they went above and beyond to make things right to say the least! We always enjoy are stay in the Fairmont.

Dear Mr. T., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team
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