Fairmont Dallas 4 stars

Customer review rating 4.4/5 5,135 reviews
Fairmont Dallas
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Hotel extras

Newly renovated public areas and guestrooms- including 50 suites- provide for all the modern amenities you expect from a luxury property. Modern event space accommodates from 2 to 2000 guests.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 3 bar(s)
Business services
  • 1 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Dallas

1717 N Akard Street
75201
dallas
united states

Tel: +12147202020

Fax: (+1)2147207405

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ADDISON AIRPORT  At 24.14km / 15 miles

  • By plane

    DALLAS FORT WORTH INTL AIRPORT  At 28.97km / 18 miles

  • By plane

    DALLAS LOVE FIELD AIRPORT At 8.05km / 5 miles

  • By plane

    FORT WORTH ALLIANCE AIRPORT At 64.37km / 40 miles

GPS :32.785499, -96.80117

Our accommodations

Our 545 renovated rooms and suite feature warm vibrant hues, modern amenities that today's savvy travelers have come to expect, like flat-screen TV's, wireless high-speed internet and pillow-top mattresses.

Fairmont King

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Queen

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont 2 Double

  • Max. number of persons: ‌5
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe King

  • Max. number of persons: ‌3
  • Area: From 42
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe 2 Double

  • Max. number of persons: ‌5
  • Area: From 42
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Junior Suite 2 Queen

  • Max. number of persons: ‌6
  • Area: From 42
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold 2 Queen

  • Max. number of persons: ‌5
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold 1 Br Suite King

  • Max. number of persons: ‌4
  • Area: From 65
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Phone(...)

1 Bedroom Suite King

  • Max. number of persons: ‌4
  • Area: From 65
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Queen Accessible

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Queen Roll-in Shower NS

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Junior Suite 2 Queen

  • Max. number of persons: ‌6
  • Area: From 42
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Gold Luxury Suite Presidential

  • Max. number of persons: ‌4
  • Area: From 102
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Suite King

  • Max. number of persons: ‌4
  • Area: From 65
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

One Bedroom Queen Suite Accessible NS

  • Max. number of persons: ‌4
  • Area: From 65
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King Roll-in Shower NS

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold One Bedroom King Suite Roll-in Shower NS

  • Max. number of persons: ‌4
  • Area: From 65
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Double / Double Roll-in Shower NS

  • Max. number of persons: ‌5
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Our restaurants and bars

PYRAMID RESTAURANT

Type of cuisine: Regional

The Pyramid Restaurant & Bar menus infuse classic dishes with modern twists while highlighting the wide range and variety of products available in the state of Texas.

POOL SNACK BAR

Photo non contractuelle / Strictly non binding

Enjoy a sumptuous snack with a refreshingly cool beverage while basking in the sun. With a variety of drinking and dining options, our poolside delivery service is sure to offer the answer to your culinary cravings.

PYRAMID BAR

Photo non contractuelle / Strictly non binding

Experience a relaxing escape in the soothing ambience of the Pyramid Bar, where you'll find an extensive drink menu, including many of our signature cocktails, wines, ports, vodkas and rums. The Pyramid Bar offers a refined, refreshing experience.

STARBUCKS

Photo non contractuelle / Strictly non binding

Starbucks at Fairmont Dallas is one of the largest in the city offering interior seating for 54, outdoor terrace seating for approximately 16 and a full line of Starbucks retail products for sale.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1,669 m²

  • Maximum capacity: 2,000 people

Find out more

Our guest reviews for
Fairmont Dallas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,135 reviews

Great

Customer review rating 4.4/5

Debbie M. Business - 10/06/2019 AccorHotels certified review

Everything was great. Check In staff was very friendly and efficient

Dear Ms. M., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

great customer service

Customer review rating 4.4/5

Nancy Business - 10/06/2019 AccorHotels certified review

it was one night, everything was great, the room and the service from the checking counter was great

Dear Ms. A., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Excellent service and courtesy

Customer review rating 4.4/5

Robert M. Families - 10/06/2019 AccorHotels certified review

Fun, good food and the courtesy car was very helpful.

Dear Mr. M., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

CEO

Customer review rating 4.4/5

Michael T. Business - 10/06/2019 AccorHotels certified review

Easy checkin. Service overall good. Courtesy car or shuttle needs go go more than 1 mile. I only needed 1.7

Dear Mr. T., Thank you for taking the time to share your feedback. I will pass on your comments about the courtesy car radius to our Director of Front Office. We are always looking for ways to improve. We do hope to welcome you back very soon. Sincerely, The Fairmont Dallas Team

Relaxing Anniversary

Customer review rating 4.4/5

Jft Couples - 10/06/2019 AccorHotels certified review

Friendly staff, clean & very comfortable room, delicious food, nice pool with fun music and beautiful hotel.

Dear Ms. T., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Small room staff not overly helpful

Customer review rating 4.4/5

Tom C. Business - 09/06/2019 AccorHotels certified review

Will think twice about staying again and use my company dollars on this property. Shame since our two companies are business partners.

Canceled per terms of travel firm and fairmont changed me anyway.

Customer review rating 4.4/5

Ryan W. M. Business - 09/06/2019 AccorHotels certified review

I am a frequent guest as I travel to Dallas for business regularly. Call front desk for assistance and they were no help. I expected better from the fairmont.

Real southern hospitality made our stay most enjoyable.

Customer review rating 4.4/5

Helen F. Families - 08/06/2019 AccorHotels certified review

We were very pleased with the service received from William the door man. and your manager Mark.They were so courteous and helpful. They extended real southern hospitality to us and made our stay most enjoyable. We will definitely stay at the Fairmont when we return to Dallas Thank you for a wonderful week-end.

Dear Ms. F., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. I will pass your kind words on to William and Mark! Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Great staff

Customer review rating 4.4/5

Anonymous Couples - 07/06/2019 AccorHotels certified review

Awesome staff from the moment you arrive at the front driveway. Enjoyed my stay, room and amenities.

Dear Ms. D., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

The hotel worked well. Did not use any facilities except the room.

Customer review rating 4.4/5

Alf A. Business - 06/06/2019 AccorHotels certified review

Like most hotels - especially in the US - the room is kind of dark for an older man's eyes. There are local lights, but poor general illumination. Otherwise the room worked well. A tip for the bathroom: It is handy if one can distinguish shampoo, bath gel and lotion from each other without glasses (e.g. by using different colour labels or some large feature). It is OK to use glasses once to read which is which, but when showering, the glasses are generally left outside the shower.

Dear Mr. Alfrtrom, Thank you for taking the time to share your feedback. I am glad you enjoyed your stay with us in general and we appreciate the feedback on the lighting and bath amenities. From one glasses wearer to another, I completely understand the inability to see in the shower and think that some sort of color coding would be extremely helpful! I will pass that on to the powers that be. Also, if you still have not received your final bill I would be happy to forward it over to you. We do hope to welcome you back very soon! Sincerely, The Fairmont Dallas Team

Enjoyable

Customer review rating 4.4/5

Anonymous Business - 06/06/2019 AccorHotels certified review

The only thing that was a bit disturbing was I arrived late and there was a man hanging around in the lobby. When I headed to the elevators, he followed me and fortunately I wasn't able to hold the doors, so he didn't get on with me. After I got off on my floor, I heard another elevator ding, so it made me wonder if he followed me to my floor. It may have been nothing, but it was a bit unnerving being a woman traveling alone and it being late at night.

Dear Ms. H., Thank you for taking the time to share your feedback. I am so sorry that you felt unsafe when you arrived! That is certainly not the feeling we want you to have. We do have a security officer on site at all times and they are more than happy to ensure the safety of our guests. Do not hesitate to approach a hotel employee or call us as your safety is very important to us. I do hope that you come back to stay again! Sincerely, The Fairmont Dallas Team
Customer review rating 4.4/5

Kathy Solo - 06/06/2019 AccorHotels certified review

I enjoyed everything except the stocked refrigerator. There was no place to put personal items that I wanted to keep cold. I felt like the hotel was more interested in making more money than providing a space to meet my needs. Additionally, there was a threatening note that I would be charged if anything was moved and I placed my personal items in the refrigerator. I'm hoping other Fairmont hotels do not follow this trend. It leaves a bad taste and makes you want to look elsewhere. Sadly, it is the thing I remember most.

Dear Ms. C., Thank you for taking the time to share your feedback. I am so sorry that our minibar set up did not make you feel welcome in your guest room with not place to store personal items. There should be a note in the minibar menu that states we do have empty mini fridges for guest use upon request (at no charge). It might be a good idea to place that information somewhere else as well as we do see this comment fairly often. I know this does not help for your past stay but hope that this will allow you to think more favorably of us when you are next in Dallas. Sincerely, The Fairmont Dallas Team

They stay wasn't bad.

Customer review rating 4.4/5

Austin A. Couples - 06/06/2019 AccorHotels certified review

We were so glad that we could book a room here since neither of us were 21 yet. We wanted to go to the pool but there was absolutely no where to sit or even put our stuff. Also our air wasn't working that well. The cleanliness of the hotel was amazing and the staff was awesome. We would definitely book here again but would like to try to swim.

Dear Ms. A., Thank you for taking the time to share your feedback. I am so sorry that you didn't get to swim! The terrace level is amazing and can get quite busy when the weather is nice. I have passed your comments about the AC in the room not working very well to our Director of Engineering so he can find the issue and resolve it. I will also pass along your kind words about the staff! We love these comments! I am glad to hear you would like to come back and I hope you do! Sincerely, The Fairmont Dallas Team
Customer review rating 4.4/5

Erin Couples - 05/06/2019 AccorHotels certified review

The room was satisfactory, the pillows were flat and uncomfortable, the bathroom soaps/lotions were very nice! We enjoyed the gym and amenities.

Dear Ms. S., Thank you for taking the time to share your feedback. I am very sorry that the pillows were not comfortable and have passed your comments on to our Director of Housekeeping so she can ensure her staff is stocking the rooms with the best quality amenities, including pillows. We hope to welcome you back very soon! Sincerely, The Fairmont Dallas Team

Wonderful!

Customer review rating 4.4/5

James G. Couples - 05/06/2019 AccorHotels certified review

Good room, good food, fantastic people.

Dear Mr. G., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

We had a nice stay at the Fairmont Dallas

Customer review rating 4.4/5

John O. Families - 05/06/2019 AccorHotels certified review

We were overall satisfied with our stay. We were charged for two queen size beds and the beds in our room were double size not queen. The coffee maker didn’t work. The hotel was very nice and all the staff were friendly and helpful.

Excellent Service!

Customer review rating 4.4/5

Tracy S. Couples - 05/06/2019 AccorHotels certified review

Gorgeous hotel, friendly, welcoming staff, excellent food/drinks, nice comfortable rooms! Looking forward to our next stay at The Fairmont Hotel in Dallas.

Dear Ms. S., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team

Nice hotel

Customer review rating 4.4/5

Claire M. Couples - 05/06/2019 AccorHotels certified review

The staff were all very nice and accommodating. The hotel itself was beautiful. The breakfast was great. However the room was very warm all night even with it air turned down to 63 and running all night. And the bed was not the most comfortable.

Dear Ms. M., Thank you for taking the time to share your feedback. I am very sorry that the AC and bed in your room caused you to be uncomfortable. I have passed your comments on to our Director of Engineering so he can resolve the issue with the AC unit in that room. I will also have our Housekeeping staff inspect the bed to ensure that it is in good condition. We hope to have the opportunity to better serve you in the future. Sincerely, The Fairmont Dallas Team

Loved the hotel & amenities, just could never get our room as cold as we wanted it!

Customer review rating 4.4/5

J B. Friends - 05/06/2019 AccorHotels certified review

Very nice room, great bathroom, nice big room with view of the pool, great lobby & restaurant. The concierge was great, helped us decide where to eat lunch on Saturday and even got a car to take us to the Farmer's Market and pick us up. The driver of the car was very nice too. The only complaint is that our air conditioning was cool but never got cold at night. We like to sleep in cold air.

Dear Mr. B., Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, The Fairmont Dallas Team

Winner! Winner!

Customer review rating 4.4/5

Sue M. Business - 05/06/2019 AccorHotels certified review

I LOVE STAYING AT FAIRMONT DALLAS. SO WELCOMING, SO CONVENIENT!

Dear Ms. M., We are thrilled that you enjoyed your visit at our hotel! It is always great to hear from guests, especially when they were so delighted with their stay. Thank you again for sharing your experience and we look forward to warmly welcoming you again very soon! They say bad news travels fast and we would love your help in changing that. Please take a moment and share your great experience with the world on <a href=&quot;https://www.tripadvisor.com/UserReviewEdit-g55711-d98606-e__2F__Hotel__5F__Review__2D__g55711__2D__d98606__2D__Reviews__2D__The__5F__Fairmont__5F__Dallas__2D__Dallas__5F__Texas__2E__html-The_Fairmont_Dallas-Dallas_Texas.html&quot;>tripadvisor</a> Sincerely, The Fairmont Dallas Team
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