Fairmont Chicago - Millennium Park 4 stars

TripAdvisor rating 4.0/5 3,720 reviews
Fairmont Chicago - Millennium Park
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Hotel extras

  • Located in the city center near Millennium Park & Magnificent Mile

  • State-of-the-art spa and fitness facilities

  • Fully equipped and spacious luxury guestrooms

  • Easy access to airports and public transit

  • Valet parking and car services available

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Services for children
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Fairmont Chicago - Millennium Park

200 North Columbus Drive
60601
chicago
united states

Tel: +13125658000

Fax: (+1)3125651143

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    CHICAGO MIDWAY INTL APT  At 19.31km / 12 miles

  • By plane

    CHICAGO O'HARE INTERNATIONAL APT At 28.97km / 18 miles

GPS :41.885956, -87.621116

Our accommodations

Luxurious oversized rooms and suites offer breathtaking views of Millennium Park & Chicago's skyline. Experience the exclusive comforts of the Fairmont Chicago's Gold Lounge with sweeping views of Downtown Chicago, daily continental breakfast and evening appetizers. An atmosphere of contemporary elegance and sophistication.

Fairmont King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont 2 Double

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Bathrobe
  • Slippers(...)

Fairmont PURE King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Deluxe King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Deluxe 2 Double

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Signature View King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Signature View 1BR Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Signature View 1BR Suite 2 Double

  • Max. number of persons: 5
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont Gold 1BR Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont PURE 2 Double

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Signature View 2 Double

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont Gold 2 Double

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

One Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

One Bedroom Suite 2 Double

  • Max. number of persons: 5
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont PURE 1BR Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Lincoln Park 1BR Suite King

  • Max. number of persons: 4
  • Area: From 84
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Grant Park 1BR Suite King

  • Max. number of persons: 4
  • Area: From 99
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Millennium Park 2BR Suite 2 King

  • Max. number of persons: 5
  • Area: From 102
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont Grand 1BR Suite King

  • Max. number of persons: 4
  • Area: From 130
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Presidential Suite

  • Max. number of persons: 4
  • Area: From 167
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont King ADA Alarm

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont King Accessible

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont 2 Dbl ADA Alarm

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont 2 Dbl Accessible

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Fairmont 2 Dbl Roll In Shower

  • Max. number of persons: 4
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Bathrobe
  • Slippers(...)

Deluxe King Accessible

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Deluxe King Grab Bar

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Deluxe Roll In Shower King

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Deluxe 2 Double ADA Alarm

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Parkview 1BR Suite King ADA

  • Max. number of persons: 2
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Parkview 1BR Suite Kg Accessible

  • Max. number of persons: 2
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • High speed internet
  • Bathrobe
  • Bathrobe(...)

Our restaurants and bars

COLUMBUS TAP

Type of cuisine: Regional

Columbus Tap offers a quintessential Windy City tap house experience and a fresh Midwest-focused menu that flirts with seasonal and regional ingredients, created to pair perfectly with the restaurant's unique and extensive beer selection.

THE BAR

Photo non contractuelle / Strictly non binding

Welcome to The Bar, a contemporary lounge located in the lobby of the Fairmont Chicago, Millennium Park. Enjoy a curated menu of crafted signature cocktails and word-class wines by the glass paired with contemporary small plates.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,489

  • Maximum capacity: 2,000 people

  • Maximum banquet capacity: 1,250 people

Find out more

Our guest reviews for
Fairmont Chicago - Millennium Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,019 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,720 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

My home away from home!

Customer review rating 4.3/5

Veronica M. Business - 10/10/2019 AccorHotels review

I always enjoy staying at your hotel. From the service and the attention of the staff to the consistently cleanliness of the rooms, I look forward to my time "in your house".

Customer review rating 4.3/5

Kristina Business - 10/10/2019 AccorHotels review

Beautiful hotel! My room was bigger than expected and very comfortable.

I was bit by a bedbug that latched onto my leg and caused bleeding.

Customer review rating 4.3/5

Manuel L. Business - 10/10/2019 AccorHotels review

The bedbug bite was serious and ruined the stay. Otherwise, the advertising video playing when I turned on the television was inappropriate.

Comfortable Elegance

Customer review rating 4.3/5

James O. Business - 08/10/2019 AccorHotels review

I thoroughly enjoyed my stay are your elegantly lovely and luxuriously comfortable hotel. The outer appearance of the hotel was elegant, the room was immaculate and supremely comfortable, the staff was friendly and efficient, and finally the location was perfect.

Dear Mr O., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Noisy

Customer review rating 4.3/5

Dani D. Couples - 08/10/2019 AccorHotels review

Hi - Friday night was fine - we enjoyed our room. However, Saturday night was very disruptive. The people in the room next to our were drunk and rowdy. We did not immediately contact the front desk and waited about an hour to see if they would settle down, however the did not and proceeded to get louder adding more people who were also drunk, running through the hall from door to door yelling and singing. They did not stop after a visit from security and about a half hour later we called security again. By this time it was nearly 2am so we didn't really get back to sleep and had to leave for the airport the next day. We were exhausted. The one very positive part of our trip was meeting Miss Gail, the concierge who help us get reservations at Wildberry's for breakfast - our absolute favor breakfast spot in Chicago! Ms. Gail was wonderful and extremely helpful. Whatever employee service awards that you have - I would highly recommend Miss Gail. She gave us great recommendations about food and shopping and really made that part of our trip very enjoyable. Thanks!

Dear Mr D., Thank you for taking the time to tell us about your experience at the Fairmont Chicago Millennium Park. I am quite concerned to hear of your stay experience. Our mission is to ensure an exceptional experience for each of our guests at the Fairmont, and I am sincerely disappointed to hear that this was not your experience on this stay. As our guest experience director I thank you for bringing this feedback to my personal attention so that I might, first, sincerely apologize to you, and second, follow up with our executive leadership team to ensure no future guests encounter similar challenges in the future. We appreciate your sharing your concerns, and please retain my email so that I may assist personally with a future stay as it is my personal hope that you will give us the opportunity to better serve you in the near future in providing the hallmark Fairmont Hotels experience. Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Not good.

Customer review rating 4.3/5

Angela B. Business - 08/10/2019 AccorHotels review

We checked in at the same time as my boss for a conference. During check in no one discussed that both of our rooms were upgraded and what that meant. She received a suite and we were placed on the 17th floor. It certainly didn't feel equitable when we booked our rooms around the same time of year, several months prior to the conference. Our room smelled of sewage and the shower was very small. When we spoke to the manager, he explained the rooms were upgraded and what those upgrades included. We were moved to a different room that was much smaller than the first, the bath tub did not drain and water pooled at the shower floor.

THIS IS OUR LUGGAGE GUEST

It was a very elegant stay.

Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

The experience was delightful and elegant. I appreciate the attention to detail and how courteous everyone was.

Dear Mr G., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Hotel is well appointed and perfectly located.

Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

I've stayed at the property in the past and like the property. The process has changed for the Concierge (Gold) lounge and it is off putting; in the past I was able to access based on status and now it is $26 per visit (plus the price of wine) or over $70 per day. Not at all worth it. Other hotel chains are much more competitive with this level of service for their loyal guests.

Dear Ms G., Thank you for taking the time to tell us about your experience at the Fairmont Chicago Millennium Park. Fairmont Gold is indeed a very special part of the hotel and we are always delighted to welcome guests to the Fairmont Gold experience. Our practice remains has been and remains at all properties across North America that Fairmont Gold is is available to all guests who book Fairmont Gold rooms. Unfortunately no status has or currently provides access at any hotel. I am excited to however let you know that you may use Le Club points in order to upgrade. You may kindly contact me at any time should I assist with this. We hope to welcome you to Fairmont Gold soon! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Business Conference - Good Facilities

Customer review rating 4.3/5

Greg N. Business - 08/10/2019 AccorHotels review

Everything was fine. When I first checked in the electrical outlet to be used with the Kuerig coffee maker did not work. Staff suggested it be to moved to another location, certainly a temporary fix, but seems like the plug issue should have been addressed prior to my arrival. Ultimately the outlet was fixed.

Dear Mr N., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Chicago Millennium Park. I will certainly be providing this information to our executive leadership team as exceptional accommodations are what we strive to be known for. We hope that you will present us the opportunity to better serve you in the near future, and please retain my email address so that I may personally ensure a most comfortable experience. Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Friends - 08/10/2019 AccorHotels review

We felt totally spoiled all weekend. The facilities were lovely but the service was the best.

Dear Ms D., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

While shaving the first morning of my stay, the light on the left side of the mirror burned out. I was going to ask someone at the front desk if it could be fixed, but I never got around to it. When I went back to my room that evening, it was fixed without me telling anyone. I was impressed with your cleaning crew noticing that there was an issue and contacting the maintenance team to get the issue resolved and that it was all done before I returned to my room. Well done!

Dear Mr M., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Business - 08/10/2019 AccorHotels review

Beautiful property Excellent property. Great location

Dear Mr H., Thank you for staying on Fairmont Gold, and for your survey reply! I am so honored and delighted to hear that you enjoyed your stay with us as on Fairmont Gold and deeply appreciate your feedback. Our mission in Fairmont Gold is to truly provide a memorable stay experience and our dedicated Fairmont Gold team works exceptionally hard to ensure this for each guest. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe Should you have any additional comments regarding your Fairmont Gold experience I remain at your service. Warm regards, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Families - 07/10/2019 AccorHotels review

Excellent location for Chicago half marathon in getting early a.m. shuttle. Room was comfortable, clean and quiet. I would give it a 10 but felt that restaurant was a little pricey. The restaurant at Radisson was more affordable.!

Dear Ms K., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Best Weekend Ever

Customer review rating 4.3/5

Stan M. Couples - 07/10/2019 AccorHotels review

We were celebrating our 31st Wedding Anniversary. I would like to say THANKS to Alex at the concierge desk for setting everything up for us. The room was spectacular, the greeting Champagne and Chocolate covered strawberries were exquisite, and the hotel is in the perfect location for site seeing. We will definitely be back for another visit very soon. THANKS AGAIN TO ALEX!!!

Dear Mr M., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Friends - 05/10/2019 AccorHotels review

Very Good

Customer review rating 4.3/5

Pkf Friends - 04/10/2019 AccorHotels review

Fantastic! Couldn’t have been better! Loved everything about ur hotel! Special kudos to concierge, Susan Strange and the whole staff of your 15th floor lounge

Dear Ms F., Thank you for staying on Fairmont Gold, and for your survey reply! I am so honored and delighted to hear that you enjoyed your stay with us as on Fairmont Gold and deeply appreciate your feedback. Our mission in Fairmont Gold is to truly provide a memorable stay experience and our dedicated Fairmont Gold team works exceptionally hard to ensure this for each guest. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe Should you have any additional comments regarding your Fairmont Gold experience I remain at your service. Warm regards, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Mary J. S. Friends - 04/10/2019 AccorHotels review

It was very comfortable

Dear Ms S., We very much appreciate your survey regarding your stay at the Fairmont. It is such a pleasure to receive such kind and positive feedback. I will ensure to your scores with our team. Please do let me know should you have any additional comments - and we invite you to share your experience with other travelers on Tripadvisor through this link goo.gl/VHSsDe Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Great staff, stay and room, but....

Customer review rating 4.3/5

Mkjofdm Couples - 04/10/2019 AccorHotels review

Everything about our 4 night stay was wonderful, with one exception which I will explain later. The staff in the gold lounge were focused on customer service and were terrific. We upgraded to a gold suite and the view and room were very nice, with one exception. The shower stall had a lot of black mold in a number of places. It was so nasty looking, I took photos that I would like to share with hotel management.

Dear Ms J., Thank you for taking the time to tell us about your experience at the Fairmont Chicago Millennium Park. While I was very happy to see your kind comments for Fairmont Gold I am quite concerned to hear of your housekeeping experience. Our goal is to ensure an exceptional experience for each of our guests, and I am disappointed to hear that this was not your experience on this stay. As our guest experience director I thank you for bringing this feedback to my personal attention so that I might, first, sincerely apologize to you, and second, follow up with our director of housekeeping to ensure no future guests encounter similar challenges in the future. We appreciate your sharing your concerns, and please retain my email so that I may assist personally with a future stay as it is my personal hope that you will give us the opportunity to better serve you in the near future in providing the hallmark Fairmont Hotels experience. Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601

Love this hotel!

Customer review rating 4.3/5

N. Couples - 04/10/2019 AccorHotels review

This is a great hotel! The staff is extremely friendly and helpful! Our room was spacious and the bed was comfortable. This hotel is close to millennium park and the River Walk. We were on the concierge level and greatly enjoyed the services provided!

Dear Ms N., Thank you for staying on Fairmont Gold, and for your survey reply! I am so honored and delighted to hear that you enjoyed your stay with us as on Fairmont Gold and deeply appreciate your feedback. Our mission in Fairmont Gold is to truly provide a memorable stay experience and our dedicated Fairmont Gold team works exceptionally hard to ensure this for each guest. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe Should you have any additional comments regarding your Fairmont Gold experience I remain at your service. Warm regards, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
Customer review rating 4.3/5

Anonymous Families - 04/10/2019 AccorHotels review

Everything was just wonderful.all the staff every single person was helpful and polite

Dear Mr M., We very much appreciate your comments regarding your stay at the Fairmont. Gracious service and exceptional accommodations are what we strive to be known for; and I am so honored to hear that this was your experience on this stay! I will ensure to share your survey scores and comments with our team. It is truly also very meaningful for our colleagues if you would share your experience on Tripadvisor. I have kindly attached a link below should the opportunity be available: goo.gl/VHSsDe We certainly look forward to your next visit and until then wish you great journeys! Sincerely, CODY COOK DIRECTOR, GUEST EXPERIENCE | FAIRMONT GOLD FAIRMONT CHICAGO, MILLENNIUM PARK 200 North Columbus Drive Chicago, Illinois 60601
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