Fairmont Palliser 4 stars

Customer review rating 4.5/5 6,330 reviews
Fairmont Palliser
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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • Outdoor playground for children Nearby
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children Nearby
  • Golf Nearby
  • Tennis Nearby
Catering
  • 5 restaurant(s)
Business services
  • 12 meeting room(s)
  • Conventions hotel
Information message

We are thrilled to announce the latest addition to Fairmont Palliser, Hawthorn Dining Room and Bar, officially opening on April 2, 2019.

Hotel location

Fairmont Palliser

133 9th Avenue SW
T2P 2M3
calgary
canada

Tel: +1403 2621234

Fax: (+1)403 2601260

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    CALGARY INTERNATIONAL AIRPORT   At 19km / 11.81 miles

GPS :51.04452, -114.064768

Our accommodations

Each of the 407 guest room accomodations at The Fairmont Palliser in Calgary have been recently renovated, reflecting out storied history and dynamic, exciting future. All guest rooms are equipped with the latest business amenities including High Speed Internet Access and entertainment features such as in-room movies.

Fairmont One Queen Bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe One King Bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe One Queen Bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe Two Double Beds

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature One King Bed

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Two Double Beds

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Junior Suite One King Bed

  • Max. number of persons: x4
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

One Bedroom Suite King

  • Max. number of persons: x5
  • Area: From 41
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold One King Bed

  • Max. number of persons: x3
  • Area: From 32
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Large King

  • Max. number of persons: x3
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont One King Bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Two Double Beds

  • Max. number of persons: x4
  • Area: From 20
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Junior Suite Two Double Beds

  • Max. number of persons: x5
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold One Queen Bed

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Two Queen Beds

  • Max. number of persons: x4
  • Area: From 32
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Large Two Queen Beds

  • Max. number of persons: x4
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Palliser Suite King

  • Max. number of persons: x3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Heritage Suite King

  • Max. number of persons: x3
  • Area: From 83
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Royal Suite King

  • Max. number of persons: x6
  • Area: From 74
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Suite King

  • Max. number of persons: x6
  • Area: From 113
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Suite Parlour

  • Max. number of persons: x2
  • Bathrobe
  • Ironing board and flat-iron(...)

Our restaurants and bars

AFTERNOON TEA

Type of cuisine: Cafe

The tea hour is always an intimate one; relax with our menu of assorted berries and Grand Marnier cream, delicate tea pastries, fresh dainty finger sandwiches and oven-fresh vanilla scones to enjoy with tea offerings in loose leaf and bagged teas.

Lunch

13:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNDAY BRUNCH

Type of cuisine: International

The time-honored tradition of Sunday Brunch, is back. Enjoy seasonal features with classics such as eggs benedict, carved roasts, seafood, salads, made-to-order omelets, our famous Belgian Waffles and decadent desserts from our pastry shop.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STARBUCKS

Type of cuisine: Cafe

With seating for 32 and a full line of Starbucks retail products for sale, we invite you to stop in for a personal handcrafted beverage and a fresh signature pastry.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Hawthorn Dining Room & Bar

Type of cuisine: Other cooking style

A new era of dining at the Palliser starts with opening of Hawthorn Dining Room & Bar re-defines the Calgary culinary experience with sociables and family-style dining from Alberta's most trusted producers, farmers and suppliers.

The Boulevard

Type of cuisine: Other cooking style

Fairmont Palliser is excited to introduce you to The Boulevard Restaurant. Located on the Boulevard level of the hotel, this intimate restaurant space will be open from 6:30am until midnight daily.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 443 m²

  • Maximum capacity: 391 people

  • Maximum banquet capacity: 320 people

Find out more
Fairmont Palliser Meeting Room

Our guest reviews for
Fairmont Palliser

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,330 reviews

Customer review rating 4.5/5

Amanda H. Business - 18/04/2019 AccorHotels certified review

Great hotel. But heard the trains throughout the night which kept me up. Service was great.

Great as usual - personal touch - friendly helpful staff

Customer review rating 4.5/5

Vikki S. Solo - 18/04/2019 AccorHotels certified review

I stayed at Christmas and enjoyed it then so returned this time and whilst my room was much smaller this time it had good views and was fine for my one night stay - on my way back from jasper to the UK ( I’d been at the Fairmont JPL ) staff very Friendly and helpful without exception - willing to help in anyway and good value for money - as my son lives in Canada I like the fact that I can stay here each time and know where everything is - will definitely return

Customer review rating 4.5/5

Anonymous Friends - 18/04/2019 AccorHotels certified review

We were warmly welcomed and immediately served. Staff were friendly and made us feel at home.

Fine

Customer review rating 4.5/5

Tisha Business - 18/04/2019 AccorHotels certified review

Check in on my arrival was over a 10 min wait. I express checked in on line but the express checkin was dealing with guests with issues. The one other person helped me finally.

Awesome

Customer review rating 4.5/5

C A. Business - 18/04/2019 AccorHotels certified review

Everything about my experience there was awesome. Thank you very much.

Overrated.

Customer review rating 4.5/5

Yg Business - 18/04/2019 AccorHotels certified review

No soundproof from hallway to room, unruly behaviour of guests in the hallway at 3 a.m. without any consequence.

Dear M/M K Thank you for taking the time to complete a survey in regards to your stay with us at The Fairmont Palliser. Apparently, you had not thoroughly enjoyed your stay at our hotel; please accept my sincere apologies. It 's unfortunate to see you had consideration regards the toilet and temperature in the room, but the most apologizes from us is our valuable guest could not sleep well due to the noise from the hallway at early morning, it is unacceptable and I promise that we will do better in this case. Please allow me to communicate with our security department, and we will ensure the same issue will not happen the second time. I look forward to communicating with you regards any questions, concerns or comments. Please direct reply to this email if you would like to give us another chance to make it right. Our team will try our best to assist you in making your next stay beyond the expectation. Nicholas Mao Assistant Front Office Manager

amazing!

Customer review rating 4.5/5

Lori B. Business - 18/04/2019 AccorHotels certified review

It was extremely beautiful place to stay, and the staff where all fantastic!

Restful, comfortable

Customer review rating 4.5/5

Susan H. Business - 18/04/2019 AccorHotels certified review

Warm welcome on arrivalWarm welcome on arrival, particularly helpful with additional amenities due to luggage delay. Enjoyable food, Service in the new bar area was not to the standard previously experienced.

It was great hospitality, very nice place to stay

Customer review rating 4.5/5

Reagan Friends - 18/04/2019 AccorHotels certified review

It’s was very good! Felt like home

Great beginning and end to game night

Customer review rating 4.5/5

Anonymous Couples - 18/04/2019 AccorHotels certified review

Check in was a breeze, our room was really nice, we dined at the new restaurant and food was great. After the game we came back and had drinks in the bar. The darkening curtains in the room were much appreciated the next morning.

we had a very nice stay.

Customer review rating 4.5/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

The staff were outstanding to us. It was our 45th anniversary and the young girl who checked us in had a card delivered to us with chocolate coated strawberries. Very nice.

Another perfect stay. Love the new restaurant/lounge

Customer review rating 4.5/5

Tim Business - 17/04/2019 AccorHotels certified review

As usual, the entire experience was excellent. From Neil at the Valet, Amanda for checkin, and Sarah in the lounge - every staff contact was outstanding.

amazingly relaxing

Customer review rating 4.5/5

Lona B. Couples - 17/04/2019 AccorHotels certified review

Peaceful and comfy. We love this hotel and it did not disappoint.

Beautifully restored classic CP Hotel

Customer review rating 4.5/5

Anonymous Business - 16/04/2019 AccorHotels certified review

Service great & room comfortable. Only drawback was being on side or railroad... got zero sleep. I'm sure the window closed as well as curtains would have helped but I'm a person who needs to sleep with open window. Other wise, service staff top notch. Regrettably, did not have opportunity to try new restaurant or any of your amenities.... maybe next trip to Calgary.

Good Afternoon Ms. M, I hope this email finds you well. I am responding to you in regards to your recent stay with us and the survey that you had filled out online. We very much appreciate your feedback as it gives us the opportunity to improve on our service standards. I’m glad to hear that you had enjoyed the hotel service and the room was comfortable. I understand you were on the railway side of the hotel and it can certainly be a bit noisy at times. I would like to extend my apologies if this hindered your stay in anyway. We do have our loyalty program called Le Club Accor in which we tailor your room to your preferences and if you became a member we could certainly add to your profile to ensure a nice quiet room away from the railway when you stay with us. You can enroll online if you like or next time you are at a Fairmont or Accor property. If you would like further information on the program or to sign up, you can visit https://www.accorhotels.com/leclub/join-loyalty-program. Another added benefit is that you receive points for your stay which you can use to take monetary amounts off your stay bills. We do hope that you can visit us again and we can ensure a seamless and comfortable experience for your next stay. Please feel free to contact myself directly for any further inquiries. Have a wonderful Easter Weekend! Kind Regards, AMANDA Le Club AccorHotels Supervisor

A great experience

Customer review rating 4.5/5

Ian Y. Business - 15/04/2019 AccorHotels certified review

Room is big and clean, location is good. SMS room service delivers my additional needs (tea bags) efficiently.

Dear Mr. Y, Thank you for taking the time to share your comments concerning your stay at the The Fairmont Palliser. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low in regards to the food and beverage quality. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Magda Davis Food and Beverage Outlets Manager

The worst stay at a fairmont I have ever had.

Customer review rating 4.5/5

Chris J. Couples - 15/04/2019 AccorHotels certified review

The hotel and staff were great as always but the overall stay was a complete nightmare, the room next to us was 802, was up both nights fighting like crazy, between 2-6am which was the result of zero sleep and of course for whatever reason they slept though the night, first night i talked to them myself to calm down second night i have to call security on the guests was absolutely insane... again not staff fault and i appreciate the free parking but doesn't mean much when its the gold level and $400 plus a night to have a stay go so horribly wrong.

Thank you for taking the time to tell us about your experience at Fairmont Palliser. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanette Sacks Fairmont Gold Manager Fairmont Palliser

Beautiful Hotel

Customer review rating 4.5/5

Anonymous Business - 15/04/2019 AccorHotels certified review

The room was clean and comfortable and the location ideal. However, I was on the second floor and did not have a good nights sleep during my stay because of the noise of the train. I woke up several times during the night.

Dear M/M G Thank you for taking the time to complete a survey in regards to your stay with us at The Fairmont Palliser. I'm glad to see you appreciated our clean and comfortable room; I'm also sorry to hear that you were not entirely enjoyed your stay since the noise of the train, please accept my sincere apologies. As you can see, we are the heritage hotel in Calgary, and train track has already been part of our hotel; however, we could make a note for your membership profile to avoid any trackside rooms for your next stay with us. Please visit https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action for your membership enrollment then we could add individual preference on your profile. I look forward to speaking with you on your next stay and being able to discuss any questions, concerns or comments. I am available anytime over email or by phone at the hotel 40… and myself, or any member of our front desk team would be pleased to assist you. Nicholas Mao Assistant Front Office Manager

Very comfortable, clean and welcoming.

Customer review rating 4.5/5

Laurie P. Business - 15/04/2019 AccorHotels certified review

I enjoyed the comfortable bed, the historical feeing of the room and hotel (very elegant), and the restaurant was fabulous.

Dear Laurie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Convenient for business

Customer review rating 4.5/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Good location, enjoyed the pool and sauna

Dear Guest, Thank you for completing our survey - We very much appreciate that you took the time to share your feedback with us. We hope that we will have the opportunity to welcome you back again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Beautiful setting, friendly staff

Customer review rating 4.5/5

Anonymous Business - 14/04/2019 AccorHotels certified review

Always love staying here however the scent that is pumped in by the elevators is overbearing. The items in your restaurant menu are trying to be a bit too different and pricey. The lotion in the rooms is quite perfumery. Now a days going towards a more natural scent is better for health.

Good morning Ms. D, My name is Maria Gabriela Pazmino and I am member of the Front Office Leadership team at the Fairmont Palliser. I truly appreciate you taking the time to provide us with feedback regarding your most recent stay with us. It is because of guests such as yourself that we are able to look at our operation and make improvements necessary to ensure we create a memorable experience. Please accept my deepest apologies because you find our hotel scent overbearing. I will make sure to update your profile to have unscented toiletries in the room. We truly value your experience at our establishment; therefore, I have shared your feedback with the appropriate departments to ensure they are aware of the situation. Please reply to my email so that we can discuss the matter further. I will also like to take this opportunity to thank you for your honest feedback in regards to the menu and price of our new restaurant. At Fairmont, we strive to provide a superior service experience for every customer; therefore please rest assured that we are taking the appropriate measures to address this problem. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you in the near future. Have a great day Maria Gabriela Pazmino Assistant Front Office Manager
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