Hotel - Fairmont Palliser
Fairmont Hotel Fairmont Hotel

Fairmont Palliser

4.5/5 5,431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 159.00 CAD Non member rate
From 151.05 CAD Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 3 restaurant(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Fairmont Palliser is currently undergoing an exciting food and beverage revitalization project. During this time, we would be happy to serve you in our new pop-up restaurant, The Boulevard.

Hotel location

Our rooms

Each of the 407 guest room accomodations at The Fairmont Palliser in Calgary have been recently renovated, reflecting out storied history and dynamic, exciting future.All guest rooms are equipped with the latest business amenities including High Speed Internet Access and entertainment features such as in-room movies.

  • 407 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,431 reviews

Our guest reviews for Fairmont Palliser

100% genuine reviews from our guests

Find out more
Judy Families - 11/11/2018 AccorHotels certified review
« Although it was disappointing that the hotel is undergoing renovations in the lounge area, it was still a treat to stay at the hotel. »

It's always great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy, Thank you very much for taking the time to share your feedback with us. As you mentioned, our Oak Room Lounge and Rimrock Dining Room are currently undergoing a revitalization project. I am very sorry to read that this was a source of disappointment during your stay. We are looking forward to launching our new restaurant and cocktail lounge next spring, and we hope that we will be able to welcome you back to experience it. Until then, should you be interested, further details and artists renderings of the new dining spaces can be found on our website: http://www.fairmont.com/palliser-calgary/pdf/food-and-beverage-reno-2018/ Thank you again for sharing your feedback with us. We hope to have the opportunity to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Business - 10/11/2018 AccorHotels certified review

All good except room was cold. Thermostat didnt seem to work

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon Mr. B, I hope this email finds you well. I am responding to you in regards to your recent stay with us and the survey that you had filled out online. We very much appreciate your feedback as it gives us the opportunity to improve on our service standards. It seems that overall, you had enjoyed your stay with us and the amenities that the hotel has to offer. I can see that you had some heating issues in the room in regards to the thermostat not working properly. I would like to extend my sincere apologies for this as we certainly want you to be comfortable in your guest room and to ensure that everything is in working order. I am following up with our Engineering Department to investigate the concerns. I have added a note to your profile to ensure we check the thermostat and the temperature of the room prior to your arrival to assure a more seamless and comfortable stay. We do truly value your loyalty Mr. B and hope that we can continue to welcome you back with us when visiting Calgary. Please feel free to contact me directly for any further inquiries. Have a wonderful week! Kind Regards, AMANDA Le Club AccorHotels Supervisor

Greg Couples - 09/11/2018 AccorHotels certified review
« Anniversary holiday »

We had a wonderful stay with great spa treatments. We are looking forward to next years anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Happy Belated Anniversary! We appreciate you choosing to spend this special occasion with us, and we are looking forward to celebrating with you again next year! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Families - 08/11/2018 AccorHotels certified review

Everyone at the fairmont made us feel welcomed and there were friendly smiles throughout the hotel! The text messenging service was a complete bonus! I would like to send a big thanks to Michelle, the manager at the hotel. She is absolutely a gem and there should be more people like her that work in the hotel bussiness. It was an Absolute pleasure to deal with her! The hotel was a bit dark throughout but the overall experience was just wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for the great review of our hotel, and for your kind words about Michelle. I look forward to sharing your comments with her! In the meantime, I hope we will have to opportunity to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Dineen B. Friends - 08/11/2018 AccorHotels certified review
« Fantastic from start to finish »

Every staff member we encountered were fantastic, start to finish!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dineen, Thank you very much for sharing your comments regarding your recent stay at Fairmont Palliser. It is always a pleasure to receive such positive feedback and I look forward to sharing your kind comments and compliments with all our team. Thank you again for sharing your experience and we look forward to welcoming you back to Fairmont Palliser again in the near future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Families - 08/11/2018 AccorHotels certified review

Missed have the lounge not open

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to share your feedback with us. As you mentioned, our Oak Room Lounge and Rimrock Dining Room are currently undergoing a revitalization project. I am very sorry to read that this was a source of disappointment during your stay. Throughout the course of the renovation, we are welcoming guests to dine in our temporary, pop-up, restaurant, The Boulevard. Upon completion of the project in the spring, we are excited to launch our new restaurant and cocktail lounge, and we hope that we will be able to welcome you back to experience it. Until then, should you be interested, further details and artists renderings of the new dining spaces can be found on our website: http://www.fairmont.com/palliser-calgary/pdf/food-and-beverage-reno-2018/ Thank you again for sharing your feedback with us. We hope to have the opportunity to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Rodney O. Couples - 08/11/2018 AccorHotels certified review
« Fabulous »

It is always wonderful at the palliser

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

A L. Solo - 08/11/2018 AccorHotels certified review
« Quiet night in »

Booked a one night stay with shopping card bonus for a reasonable rate. Check in was very easy with complimentary room upgrade. Comfy bed and nicely appointed room located away from the street for quiet. Fitness room was great for a morning run. The only criticism would be the washroom was in need of maintenance.

Dave S. Couples - 07/11/2018 AccorHotels certified review
« Pampered »

The text feature is very thoughtful Staff were excellent Room was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, Thank you very much for sharing your comments regarding your recent stay at Fairmont Palliser. It is always a pleasure to receive such positive feedback and I look forward to sharing your kind comments and compliments with all our team. Thank you again for sharing your experience and we look forward to welcoming you back to Fairmont Palliser again in the near future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Solo - 06/11/2018 AccorHotels certified review
« Everything was good other than pay parking »

I was there for two nights and I had a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Katrina Couples - 06/11/2018 AccorHotels certified review

The staff was very friendly. I appreciated the ability to text concierge. We had a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrina, Thank you very much for the wondeful review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Boyd M. Couples - 06/11/2018 AccorHotels certified review
« One night at the Fairmont Palliser »

The hotel is well kept for a building of it’s age, has lots of character, and is for the most part quiet. The service from the time you arrive(valet) to the time you leave is good. The food service was also very good considering we ordered a bit later in the evening. My only concern was that the room had a mattress that was a soft pillow top, and is not suitable for my back issues. My mistake for not asking for a firm mattress when making the reservation. Overall a good experience and I’ll most likely make a return visit. I like the character of the older hotels, with the wide hallways and such.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boyd, Thank you for the great review of our hotel! It is wonderful to read that you enjoyed your time with us, though I am sorry that the mattress was not comfortable for you. On your next visit, please do let us know so that we can take steps to ensure a much more comfortable sleep. We hope to have the chance to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Kevin F. Families - 05/11/2018 AccorHotels certified review
« Reservation was mixed up. »

I had booked two rooms one for myself and one for my parents. Somehow both rooms got switched to my parents name yet all charges and holds went on my credit card. I was told the hotel was unsure I would receive credit for the stay on my Presidents club and little was done to try and make things right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin F., Thank you for taking the time to tell us about your experience with Reservations at the Fairmont Palliser. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; regardless of how they make their bookings. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do reach out and let me know if there is anything else I can look into for you. Sincerely, Megan Vey Reservations

Anonymous Business - 05/11/2018 AccorHotels certified review
« Fantastic hotel »

Clean room, comfortable bed, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! It is wonderful to read that you found our rooms clean and comfortable, and that our colleague were helpful to you! We hope we will have the change to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Tatjana J. M. Business - 05/11/2018 AccorHotels certified review
« Inconsistent approach »

I have raised my concerns, few little things changed but not major things. Inconsistent food presentation, taste, turnaround of people in the kitchen. Servers in the restaurant get 10 rest is 6 overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatjana, Thank you for taking the time to share your feedback. Following your conversations with members of our leadership team, we were very hopeful that we could improve your experiences during your stays with us. It is very disappointing to read that, despite our best efforts, we were unable to do so. Please accept our sincere apologies for this. We remain committed to ensuring your satisfaction, and we hope that we will have the opportunity to welcoming you back again. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Donna W. Families - 04/11/2018 AccorHotels certified review
« Average »

Comfortable rooms and nice pool and hot tub. But an extra charge for room service? And the food was below average. Also charging for wifi is ridiculous. There have also been two extra charges on my card since I checked out. Will be looking into this

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon M/M W, Thank you for taking the time to complete your feedback in regards to your most recent stay with us at The Fairmont Palliser. I am happy to hear that you found the rooms comfortable as well as our pool and hot tubs. I am sorry to hear about your concerns about our internet and room service fees. We do charge a delivery fee for the option of In Room Dining, but I will certainly pass along your feedback for our teams to review. Our internet is complimentary for our LeClub AccorHotels loyalty members, and is complimentary to sign up. For future stays with Fairmont I would certainly recommend this! In regards to the charges on your credit cards, would you mind providing me with some additional information? I only see here our authorization for incidentals upon check in, and the settlement of your final account. I would be happy to investigate should you see any additional charges. Once again, we do appreciate you providing us with your valued feedback. We strive to be known for excellent service, and we hope to have the opportunity to warmly welcome you back again soon. Please do not hesitate to contact me directly should you require further assistance. Kind Regards, MICHELLE ANDREWS ASSISTANT FRONT OFFICE MANAGER

Ld Business - 04/11/2018 AccorHotels certified review
« Great service but itchy sheets »

Very friendly staff Bed Sheets were crunchy and itchy

Vikas K. Business - 04/11/2018 AccorHotels certified review
« Comfortable & pleasurable stay »

Great location, great rooms, homely feel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Business - 03/11/2018 AccorHotels certified review
« Great Hotel Check In was problematic »

Love the Palliser but the check in on this stay was not up to par. After a long drive to YYC I would like to get into my room immediately. There was no key at valet even though I booked online with a CC. There was no welcome beverage coupon nor was one sent up to my room. The welcome amenity was wrong it was fruit instead of chocolate as usual. I had to show ID and provide my CC at check in which took far too long. Positives the room service was excellent. The quality of the food was quite good. The service was great and the waiter was quite helpful. This could have been a great stay only if the check in would have been smoother and more attention to details. Still satisfied with my stay none the less.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J, First please allow me to thank you for your valuable feedback. We highly appreciate your great loyalty to Fairmont Palliser and I have shared your compliments to our In Room Dining team. On the other hand, I sincerely apologize for the arrival experience, please rest assured that I am investigating the situation and I look forward to personally welcome you back today to our hotel and discuss all your concerns. Thank you Dawn Barcham Le Club AccorHotels Manager

Rob Couples - 03/11/2018 AccorHotels certified review
« Love the Palliser »

We both love the Palliser. A hotel with lots to do, spacious, friendly staff, and in the best part of Calgary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

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