Hotel - Fairmont Palliser
Fairmont Hotel Fairmont Hotel

Fairmont Palliser

4.5/5 5,835 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 3 restaurant(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Fairmont Palliser is currently undergoing an exciting food and beverage revitalization project. During this time, we would be happy to serve you in our new pop-up restaurant, The Boulevard.

Hotel location

Our rooms

Each of the 407 guest room accomodations at The Fairmont Palliser in Calgary have been recently renovated, reflecting out storied history and dynamic, exciting future.All guest rooms are equipped with the latest business amenities including High Speed Internet Access and entertainment features such as in-room movies.

  • 407 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,835 reviews

Our guest reviews for Fairmont Palliser

100% genuine reviews from our guests

Find out more
Stacey D. Friends - 12/01/2019 AccorHotels certified review
« Fabulous hotel. Fabulous service. »

Very beautiful rooms, gorgeous Lobby and one of the cleanest hotels I've ever stayed in in my life. Excellent work out facility beautiful pools everything in the room was wonderful and a can't wait to day there again. We were given excellent directions to every way we wanted to go cabs were waiting for us and it was an excellent fee from the Fairmont to the airport. I would recommend this hotel to anyone who wants to experience Calgary in close proximity. Thank you very much for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Curtis &. M. Couples - 11/01/2019 AccorHotels certified review
« It took me some time but I have returned to stay at Fairmont Palliser »

My first stay was via Air Canada and a mistake with my boarding pass. A number of people in the Air Canada van I was riding in were getting dropped off at a number of area hotels and as the last passenger I asked where am I getting dropped off. The driver told me that I was going to the most prestigious hotel in Calgary. Needless to say it was the Fairmont Palliser. I promised my wife that we would "someday" go to Calgary and stay at the Fairmont Palliser; that happened last week with a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Curtis & M., Thank you for completing our survey! We are so glad that we were able to welcome you back to our hotel, and we hope it won't be as long a wait before we see you again! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Ameenah A. Solo - 11/01/2019 AccorHotels certified review
« opened my eyes up to a different standard of service-- throughly impressed. »

first time stay at the fairmount, and I will say it was the get away that I needed and more.... so thank you for that! employees and staff were professional and super kind !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ameenah, Thank you very much for this wonderful review! I am so glad that you enjoyed your getaway with us. On behalf of all of us at Fairmont Palliser, we hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Clare Friends - 11/01/2019 AccorHotels certified review
« A very pleasant sojourn in Calgary »

The hotel was well situated, well run, extremely clean, and with great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Jeff H. Couples - 10/01/2019 AccorHotels certified review
« Great night out »

Good night with the wife away from the kids. We had an amazing night service was very friendly and would come back. Since this is a high end hotel this is kinda picky but only two things I would improve. One, the toilet paper holder in our room was attached to the wall in such a way that when you sit on the toilet it stabs you in the side. No biggie for us but may cause issues with a larger guest, and there was no ice bucket in the room on arrival, when I called to order one, one was brought to us but empty. I would just say that if I call down to get an ice bucket that it be delivered full. Again 2 very small points that I'm only saying because it's such a premium hotel that the little details matter. Thanks again for th4 amazing night away from our two kids under 2. Jeff

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning Mr. H, I hope this email finds you well. I am responding to you in regards to your recent stay with us and the survey that you had filled out online. We very much appreciate your feedback as it gives us the opportunity to improve on our service standards. I am happy to hear that your overall stay was enjoyable and that you had enjoyed the hotel amenities. I apologize that the ice bucket was brought to you empty as we definitely should have anticipated your needs and had it delivered with ice. We will certainly use this as a training opportunity to coach our colleagues on how to read and understand guest requests and how to go the extra step to ensure our guests needs are met. In regards to your comment about the toilet paper dispenser, I can certainly understand your point of view on this and can agree it is not the most functional way to have the toilet paper dispenser. Having this kind of feedback really helps our Management team understand the functionality of the amenities in our guest rooms so they can reevaluate the configuration that best suits our guests. We do hope that we can welcome you back in the future for another little getaway. Please feel free to contact me directly for any further inquiries. Have a wonderful weekend! Kind Regards, AMANDA Le Club AccorHotels Supervisor

Rob V. Couples - 10/01/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, Thank you for completing our survey - We very much appreciate that you took the time to share your feedback with us. We hope that we will have the opportunity to welcome you back again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

D M. Couples - 10/01/2019 AccorHotels certified review
« Starting theNew Year off right. »

We had an enjoyable 4 day weekend break right after the new year, it was relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thank you for completing our survey! We truly appreciate that you chose to celebrate the New Year with us, and we hope to welcome you back again again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Kris Business - 10/01/2019 AccorHotels certified review
« Adequate »

It was simply fine. The room was nice. The hotel could use some sprucing up. Was disappointed that I wasn’t informed that the main dining room was closed. The information was available but I had to look for it instead of it being readily shared. The Boulevard is a disappointing room. The service was amateurish and much too informal. The cocktails were very unexceptional for the price. I had a much better and more interesting one across the street for less $ I expect a much higher level of everything from a hotel with the Fairmont pedigree

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A Thank you very much for taking the time to share your feedback with us. As you mentioned, our Oak Room Lounge and Rimrock Dining Room are currently undergoing a revitalization project. I am very sorry to read that this was a source of disappointment during your stay. Upon completion of the project in the spring, we are excited to launch our new restaurant and cocktail lounge, and we hope that we will be able to welcome you back to experience it. Until then, should you be interested, further details and artist’s renderings of the new dining spaces can be found on our website: http://www.fairmont.com/palliser-calgary/pdf/food-and-beverage-reno-2018/ Thank you again for sharing your feedback with us. We hope to have the opportunity to welcome you back again very soon. Magda Davis Food and Beverage Outlets Manager

Nathan Families - 10/01/2019 AccorHotels certified review
« Great Wedding Anniversary Getaway »

As always when we stay at the Palliser for our wedding anniversary, we are very satisfied. The accommodations are always clean and in good shape. Staff is always very friendly and accommodating. One thing that hasn't changed since we've been staying there since our wedding in 2005 is that the lights on the bed headboards either don't work, or this time were even falling off. I doesn't effect our stay, but since I'm taking the time to write this I thought I'd mention it. We did miss the lemon water that is usually just outside the pool entrance. It's the first year this wasn't available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan, Thank you for taking the time to share your feedback. I will ensure your comments are shared with our leadership team so that we may improve our service going forward. In the meantime, we hope to welcome you back to our hotel very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Ken M. Friends - 10/01/2019 AccorHotels certified review
« Awesome! »

Close to all amenities we were interested in. Quiet. Will stay again if the opportunity arises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Sarah F. Couples - 10/01/2019 AccorHotels certified review

Always the best experience !!! Marina Utkina took very good care of us, above and beyond

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for the great review of our hotel, and thank you so much for your kind words about Marina! I look forward to sharing your comments with her.! Until then, on behalf of all of us at Fairmont Palliser, we hope to welcome you back again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Carol Couples - 10/01/2019 AccorHotels certified review
« Awesome. »

We had a restful, relaxing time. The bed was very comfortable, the room well appointed, and all staff were friendly, courteous, thoughtful, and anticipating of our needs. We will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, Thank you very much for sharing your comments regarding your recent stay at Fairmont Palliser. It is always a pleasure to receive such positive feedback and I look forward to sharing your kind comments and compliments with all our team. Thank you again for sharing your experience and we look forward to welcoming you back to Fairmont Palliser again in the near future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Lavern R. Families - 10/01/2019 AccorHotels certified review
« The room I received was way beyond my expectation »

My room attendant Merman was just excellent as his fine personsl personal tiucges touches once again made for a memorable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lavern, Thank you for the great review of our hotel, and thank you so much for your kind words about Merman! I look forward to sharing your compliments with him. In the meantime, we hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Ferrel H. Business - 10/01/2019 AccorHotels certified review
« Disappointing »

Our room wasn’t cleaned well, champagne corks on the floor, and not enough linens in the washroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Fairmont Palliser for your recent stay in Calgary and for taking the time to tell us about your experience. Please accept my sincere apology for our service failure. I personally followed up with the colleague that serviced the room and shared your comments with the entire team, to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back in the near future. Sincerely, Raluca Mihai Executive Housekeeper

Michelle Couples - 10/01/2019 AccorHotels certified review
« A perfect stay! »

This was our first time staying at a Fairmont hotel. It certainly won't be our last! We have been all over the world (Bora Bora, South Korea, all over Europe) and while we have stayed in many other so-called 5 star hotels, the Fairmont Palliser was so incredible that it makes the other hotels we've stayed in seem like 2-star hotels now when we reflect back. The service is unlike anything we have ever experienced! We booked by calling the Fairmont hotels phone number. From that first call we knew it would be a great stay! It was my husband's birthday, and the hotel surprised us with a dessert and card in the room upon arrival. That was so appreciated! The room was beautiful. Housekeeping was very thorough. The spa was wonderful. We also appreciated the restaurant recommendations from front desk-they were all excellent! I personally loved the rose-scented toiletries and the comfortable bedding. Another point to make is how nice and quiet it was! I always dread hearing people in the hallway while we're sleeping, but we didn't hear a thing! Thanks for a fantastic stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thank you very much for sharing this wonderful review stay at Fairmont Palliser. We truly appreciate you choosing to celebrate your husband's birthday with us! It is always a pleasure to receive such positive feedback and I look forward to sharing your kind comments and compliments with all our team. Thank you again for sharing your experience and we look forward to welcoming you back to Fairmont Palliser again in the near future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Richard M. Friends - 10/01/2019 AccorHotels certified review
« As always an enjoyable stay in a comfortable environment »

Disappointed that the TV in the sitting room in the suite had poor digital reception on some (major) networks which made them impossible to view. This made having a suite less useful. The hotel did not seem to be able to fix this when it was drawn to their attention.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Fairmont Palliser. I am sorry that your experience did not meet your expectations. I understand the value of having a television in separate sitting area and the impact it can have when not fully operational. It looks like our maintenance team had the opportunity to look at the television and the issue should have been resolved. I’m sorry the issue was ongoing and affected the value of your suite upgrade. I have updated your Le Club Accor Profile to insure our housekeeping team takes extra care when inspecting your room prior to your arrival. Thank you again for taking the time to complete this survey. Your feedback is extremely important as it helps us to continually improve our service and the memorable experience we provide to our valued guests. Please do not hesitate to contact myself personally if you would like discuss this further. Ryley LE CLUB ACCORHOTELS SUPERVISOR & CONCIERGE

Leelee Families - 09/01/2019 AccorHotels certified review
« We had an awesome stay! »

We had a wonderful stay at the Fairmont Palliser. Staff was friendly and welcoming, rooms were clean and nicely decorated. We were texted shortly after arriving asking if we needed anything, very nice personal touch. Would definitely stay there again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leelee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Deb K. Families - 09/01/2019 AccorHotels certified review
« Even though we live in Calgary we LOVE staying at the Palliser! »

Our room has recently been updated and was very lovely and beds were very comfortable! Staff was very friendly and helpful - always willing to help. We spent New Year's Eve at the hotel and it had a fantastic time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and appreciate you choosing to celebrate New Year's Eve with us! We hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

P M. Couples - 09/01/2019 AccorHotels certified review
« Lovely old hotel, very grand. »

Lovely, beautiful old hotel in a fantastic location in Downtown Calgary. We weren't actually in the hotel much other than to sleep as we had other plans in Calgary that night. That said the Junior Suite was very comfortable and adequately furnished for our purposes. We did go to the Penthouse Bar for cocktails- which was very pleasant and we enjoyed the view, although I understand that's not a facility usually available to most guests. One minor niggle is that there were refurbishments happening at the time of our stay, so the Oak Room was out of commission- which was unfortunate as we had dined there before and enjoyed it but there's no shortage of excellent restaurants in that part of town, so it was easy to make other arrangements. Overall it was a pleasant place to spend New Year's Eve although it would have been better if there had been some sort of formal celebration of the occasion. I guess with the Oak Room unavailable that wasn't possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P, Thank you very much for taking the time to share your feedback with us. As you mentioned, our Oak Room Lounge and Rimrock Dining Room are currently undergoing a revitalization project. I am very sorry to read that this was a source of disappointment during your stay. Upon completion of the project in the spring, we are excited to launch our new restaurant and cocktail lounge, and we hope that we will be able to welcome you back to experience it. Until then, should you be interested, further details and artists renderings of the new dining spaces can be found on our website: http://www.fairmont.com/palliser-calgary/pdf/food-and-beverage-reno-2018/ Thank you again for sharing your feedback with us. We hope to have the opportunity to welcome you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Lane Couples - 09/01/2019 AccorHotels certified review
« lacklustre. »

room was extremely disappointing and nothing like what was displayed online. Wasted 200+ dollars. Ive had nicer rooms at the Sandman Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Good Evening M/M G, Thank you for taking the time to share your comments concerning your stay at the Fairmont Palliser. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our accommodation and value for money low. We are saddened to hear that you found the room disappointing. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered or what aspects of the room you found disappointing. This will help me better understand what happened in order to anticipate any future occurrence. I do hope that you were able to raise these concerns with a colleague during your stay, as our team is very passionate about ensuring all guests receive the wow factor that we know this hotel can deliver. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Kind Regards, MICHELLE ANDREWS ASSISTANT FRONT OFFICE MANAGER

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