Hotel - Fairmont Palliser
Fairmont Hotel Fairmont Hotel

Fairmont Palliser

4.5/5 4,639 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 271.00 CAD Non member rate
From 257.45 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Pets allowed
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Each of the 407 guest room accomodations at The Fairmont Palliser in Calgary have been recently renovated, reflecting out storied history and dynamic, exciting future.All guest rooms are equipped with the latest business amenities including High Speed Internet Access and entertainment features such as in-room movies.

  • 407 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 4,639 reviews

Our guest reviews for Fairmont Palliser

100% genuine reviews from our guests

Find out more
Allison Couples - 18/07/2018 AccorHotels certified review
« Good »

In the end it was good, though I got put in an awful room initially, and I had to waste time getting a new one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison, Thank you for completing our survey. I am sorry to read that you didn't enjoy your original room. I am glad, though, that our Front Desk team was able to solve the problem and move you to a more comfortable room for the remainder of your stay. We hope to welcome you back again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Business - 17/07/2018 AccorHotels certified review
« Great service during busy Stampede week »

Very nice staff...everyone was super friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed your Stamped stay with us, and hope to welcome you back to our hotel again very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Alvin K. Business - 17/07/2018 AccorHotels certified review
« The hotel was generally what I’d expect from a high end hotel. Very good, but not exceptional. It was an average high end hotel. »

Good. As expected. Met expectations, but did not exceed expectations.

Anonymous Business - 16/07/2018 AccorHotels certified review
« Quick visit »

Hi - Not sure if you want this published - so please read first. We love visiting The Palliser and find the staff to be gracious and friendly - and this visit was no exception except for one important event and an unfortunate accident. When my husband and check in anywhere, what normally happens is that he looks after the car/baggage, etc. while I go and check-in. On the whole, I choose where we stay, I book the hotels and it's all put on my credit card - and this was the way it was for our most recent stay. So imagine my shock and humiliation when upon checking in at the Gold Desk - for the first time ever - I was told in no uncertain terms that you wanted to see some ID from my husband!!! What is this - the 1950s? I'm really angry about this and was made to feel very belittled and marginalized. Very poor on your part. My other event was entirely my doing but I thought you should know so you can perhaps take some action to avoid this happening with anyone else. On the Thursday morning of our stay, I took a violent slip and fall in the bath tub - landing on the bathroom floor. To this day - I don't know how, but thank the shower curtains for - probably - breaking my fall onto my left shoulder and things not being much worse. I have a rather exciting bruise on my upper left arm and it's very sore but improving day by day. I've seen my PT and will get some exercises at some point in the healing process as I can't really lift my arm right now. When it happened, I managed to text my husband who thankfully was still having breakfast upstairs and he came immediately to see how I was. As it happens - he had also found the bath slippery when he had taken his shower earlier. The side of the bath seems to be a little steep, which might have something to do with it - but we both agree that you should have some sort of bath mat or anti-slip surface to provide a safer shower experience for your guests. Also - and this was just bad timing - I was trying and trying to book online when you were switching over to your new ownership - and had to give up in despair and eventually called direct to book but the late check-out I had requested wasn't put through and involved some toing ad froing on the day - and was eventually resolved - and sincere thanks to the employee who straightened it out. That's about it - really not happy about what seems to be your new check-in experience that marginalizes women - hope this is not a new policy for you.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for taking the time to tell us about your experience at Fairmont Palliser. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to assure you that we would never want any guest to feel belittled or marginalized and I am very sorry to hear that this is how you felt during check in. In order to maintain the safety and security of our guests, we do ask to verify the identification of the guest who is registered to the room during the check in process. In this scenario, your husband’s ID was asked for as the reservation was booked his name. This was in no way done to make you feel marginalized or unwelcome in any way. I am also very sorry to hear that you suffered a slip in our bathtub resulting in injury. All of our bathtubs are treated with a non-slip coating to prevent this, however I will have our Engineering team address this immediately to ensure no further injuries are incurred. Once again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If I may ever be of any assistance, please do not hesitate to contact me directly. Sincerely, Jeanette Sacks Fairmont Gold Manager Fairmont Palliser

Nicolas H. Couples - 13/07/2018 AccorHotels certified review
« It was everything I expected »

We didn’t stay very long, but in the time that we were there, it was great! Staff was friendly and very helpful. The beds were comfy and the rooms were very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas, Thank you for taking the time to review us! We appreciate your kind words, and hope that we will be able to welcome you back for a longer visit next time! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Jeff Couples - 13/07/2018 AccorHotels certified review
« Very nice, but pricy »

Room was very nice along with the ammenities. Palliser was nice enough to send a piece of cake up for my wife's birthday. Check-in and Check-out were quick and simple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Couples - 13/07/2018 AccorHotels certified review
« Everything was great. »

Valet and check in was swift. Got a suite even though I didn't book one. Only stayed one night. Food was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Couples - 12/07/2018 AccorHotels certified review

Nice hotel, not so with reception desk staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments concerning your stay at the Fairmont Palliser. I was very sorry to read your comments about your experience with our Reception team. I would greatly appreciate it if you would be willing to provide further information about what occurred so that we can improve our service going forward. In the meantime, I hope we will have the opportunity to welcome you back again in the very near future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

John S. Couples - 12/07/2018 AccorHotels certified review
« better than we expected; which is almost impossible »

Worth every penny. Golf was surprisingly fast. Service was great from check-in forward. food was great. We ate almost exclusively on the property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Fairmont Palliser. It is always a pleasure to receive positive feedback, and I look forward to sharing your kind words with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Bill R. Families - 12/07/2018 AccorHotels certified review
« everything was smooth and wonderful »

the linens and rooms were fabulous. the staff incredible and helpful. Mohamed working on the curb assisting guests was continually amazing and he definitely had the eye to take care of the guests. I cannot say enough about how great it is to see the Palliser embracing the Calgary Stampede. We will be back many times and recommend this to our friends and family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill, Thank you very much for this wonderful review! I look forward to sharing your kind words with Mohamed, and all of our team! We hope to welcome you back again very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Nick P. Couples - 12/07/2018 AccorHotels certified review
« good experience however expensive »

it was a good experience generally although we had to wait 10 mins at reception to check in and 10 mins at breakfast to be seated, which i wouldn't expect for the price we paid for the room or the price for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank you for taking the time to share this review. I am very sorry to read that you encountered delays at check in and while waiting to be seated for breakfast. It is our intent to provide our guests with timely service, and I sincerely apologize that we were unable to provide this for you during your stay. I hope this will not prevent you from returning for Fairmont Palliser in the future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Friends - 12/07/2018 AccorHotels certified review
« Mr »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to review us! We are glad that you enjoyed your stay and look forward to welcoming you back again in the future. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Dej Couples - 11/07/2018 AccorHotels certified review

Fantastic hotel, great location and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEJ, Thank you for taking the time to share such a great review! We are glad that you enjoyed your stay and look forward to welcoming you back again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Quite pleasant »

I was an enjoyable experience, room and check in staff were excellent. Main issue was with room service . We tried numerous times to contact them to order food or make other requests and nobody would answer. Also my wife had a minor unpleasant experience with the man working the omelette station at the breakfast buffet. Other than that we were very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I am sorry to hear about the challenges you experienced while calling In Room Dining. We recently completely an update to our telephone system, and I regret that the challenges you experienced were an unfortunate side effect of the upgrade. Please be assured that we are taking all possible steps to ensure that this issue does not reoccur. With regards to your wife's experience with our Omelet Chef, please accept my sincerest apologies for any offence we may have caused. I would greatly appreciate if you would provide me with further information regarding what occurred, so that we may use your feedback to improve our service going forward. In the meantime, it is my sincere hope that we will have the opportunity to welcome you back again soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Frank S. Families - 11/07/2018 AccorHotels certified review
« A splendid stay at the luxurious Fairmont Palliser ,capped with a delicious Sunday Brunch! »

Our stay at the Fairmont Palliser was marvellous. My son(who is 13 years old) especially enjoyed the complimentary BMW bicycles,that we used to ride to the nearby Canada Day events. And the very delicious Sunday Brunch was done in a what appeared to be a 100 year old room from a bygone era,where the space between tables wasn't an issue.With the rare,roast prime rib (which was a meal all on its own),sushi,mussels,Eggs Benedict,waffles, bacon,sausage,chocolate fondue and many scrumptious desserts-it was hard to decide what to eat! The staff on hand needs to be thanked for taking off the bill the Friday night I had booked because we didn't arrive until 10:30 am the next day. Then also allowing us late night checkout time of 5pm on Monday. It was a long drive from and to Burnaby,BC! We would have enjoyed a games room somewhere in that huge hotel-where we could have shot some snooker or played a little ping pong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your Canada Day weekend at our hotel! I look forward to sharing your kind words with all of our team - especially the chefs who take pride in preparing our Sunday Brunch! In the meantime, we hope to see you again very soon. Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Solo - 11/07/2018 AccorHotels certified review

made me feel comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. I am glad to ready that you had a comfortable stay with us! We hope to welcome you back to our hotel very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Jbc Families - 11/07/2018 AccorHotels certified review
« Continue to be impressed by Palliser staff! »

I have been a customer for many years and have always felt the Palliser staff were exceptional and memorable.... Due to illness I was not able to visit The Palliser for over a year...I saw some staff changeover but the new staff have the same “can do polite attitude” as modelled by long term staff members. Palliser staff always make our family feel special. Thank you for this kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JBC, Thank you for taking the time to share this review. Our entire team was so glad to welcome you and your family back to Fairmont Palliser for the Calgary Stampede! We look forward to welcoming you back again soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Josh Couples - 11/07/2018 AccorHotels certified review
« Satisfied »

Unfortunately, they forgot our bags in the lobby and I had to go down and get them or rather remind them of our bags

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josh, Thank you for taking the time to tell us about your recent stay at Fairmont Palliser. I am sorry that your arrival experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with regards to the delayed delivery of your luggage and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanette Sacks Fairmont Gold Manager Fairmont Palliser

Dr P. N. Couples - 10/07/2018 AccorHotels certified review
« Always a first-class experience staying at the Fairmont Palliser »

Excellent service, excellent room, excellent food, excellent experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. N., Thank you very much for completing our survey – we sincerely appreciate that you took the time to review your stay with us at Fairmont Palliser! It is always a pleasure to receive positive feedback, and I look forward to sharing your review with our team. I am sure that your feedback will serve as an encouragement to all of our Colleagues as we strive to continuously deliver outstanding service to our Guests. Dr. N., should your schedule allow it, we would welcome your recommendation on TripAdvisor. As I’m sure you know, countless travelers check TripAdvisor reviews when choosing a hotel, and we would be truly grateful if you would share a review of your experience at Fairmont Palliser. A 5 “bubble” rating is always appreciated! Thank you again for completing our survey. We hope to welcome you back to Fairmont Palliser again very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

Anonymous Families - 10/07/2018 AccorHotels certified review
« It was okay »

Reasonable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natalie Wert Executive Assistant Fairmont Palliser

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