Fairmont Copley Plaza 4 stars

TripAdvisor rating 4.5/5 3,948 reviews
Fairmont Copley Plaza
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+ 17 Services
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Hotel extras

  • Luxury "Grande Dame of Boston", charming guests for over a century

  • On-site dining at award-winning restaurant, serves breakfast, lunch, dinner & late night bites

  • Schedule walks around the city with Canine Ambassador Carly Copley, an adorable black Labrador

  • 24-hour access to complimentary on-site 3,000 sq-ft state-of-the-art rooftop fitness center

  • Easy access to 2 metro stations: Back Bay Station & Copley Station (both a 2-minute walk away)

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Boutiques/shopping
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 15 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Copley Plaza

138 St James Avenue
02116
boston
united states

Tel: +16172675300

Fax: (+1)6172677668

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GEN EDWARD LAWR LOGAN INTL APT  At 4.83km / 3 miles

  • By plane

    MANCHESTER AIRPORT  At 80.47km / 50 miles

  • By plane

    THEODORE FRANCIS GREEN STATE APT At 96.56km / 60 miles

GPS :42.349263, -71.076357

Our accommodations

Fairmont Copley Plaza offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. Guestrooms feature business amenities as well as more common amenities like 46" LCD HDTV, telephone, hair dryer, minibar, plush bathrobes, digital safe, windows that open Keurig Coffee and more. All guestrooms and suites are non-smoking.

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room

Deluxe King

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room

Deluxe 2 Doubles

  • Max. number of persons: 5
  • Area: From 33
  • Wireless internet in your room

Studio King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room

Signature King

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room

Fairmont Gold 2 Doubles

  • Max. number of persons: 5
  • Area: From 23
  • Wireless internet in your room

Signature Gold King

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room

Signature Gold 2 Queens

  • Max. number of persons: 5
  • Area: From 23
  • Wireless internet in your room

Fairmont Gold Studio King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room

Signature 1 Bedroom Suite King

  • Max. number of persons: 5
  • Area: From 74
  • Wireless internet in your room

One Bedroom Suite King

  • Max. number of persons: 5
  • Area: From 74
  • Wireless internet in your room

Fairmont King

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room

Fairmont 2 Doubles

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room

Signature 2 Doubles

  • Max. number of persons: 5
  • Area: From 36
  • Wireless internet in your room

Signature 2 Queens

  • Max. number of persons: 5
  • Area: From 36
  • Wireless internet in your room

Fairmont Gold Queen

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room

Fairmont Gold Suite King

  • Max. number of persons: 5
  • Area: From 84
  • Wireless internet in your room

Presidential Suite

  • Max. number of persons: 3
  • Area: From 149
  • Wireless internet in your room

Fairmont King Wheelchair

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room

Fairmont 2 Doubles Wheelchair

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room

Deluxe King Wheelchair

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room

Studio King Wheelchair Acc

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room

Fairmont Gold King Wheelchair

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room

Fairmont Gold Studio King ADA

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room

Moderate Queen

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room

Deluxe Room with 1 kingsize bed, Club Floor

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room

Our restaurants and bars

OAK Long Bar + Kitchen

Type of cuisine: Regional

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Lunch

07:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK Long Bar + Kitchen

Photo non contractuelle / Strictly non binding

Recently voted "#1 Hotel Bar," OAK Long Bar + Kitchen offers an unforgettable food and beverage experience in one of the most iconic dining rooms in the city. It features exceptional craft cocktails, classic American wines, and a local and seasonal menu.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 566

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Fairmont Copley Plaza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

6,481 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,948 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was extremely pleasurable! Everyone at the Hotel was friendly, gracious and professional.

Customer review rating 4.5/5

Tracey B. Business - 13/09/2019 AccorHotels review

I was attending the Inbound Conference and they offered hotels due to my 4 day access pass. I was thrilled to see that your hotel was participating. I eagerly and easily booked the room. I hadn't stayed at your property in years but the experience was as positive and lovely as past visits. Thank you for your high standards of excellence.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…
Customer review rating 4.5/5

Peter W. Families - 13/09/2019 AccorHotels review

We had a lovely time at your hotel, and the staff couldn't have been nicer

Dear Mr. W., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Beautiful hotel with great amenities

Customer review rating 4.5/5

Teresa H. Friends - 13/09/2019 AccorHotels review

Loved he large bar/restaurant downstairs. Had a light lunch there and early dinner there.

Dear Ms. h., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Courtesy and attention throughout.

Customer review rating 4.5/5

Betty J. V. Couples - 13/09/2019 AccorHotels review

I had to make an unexpected stop in Boston due to Dorian. Everyone from doormen to housekeeping made my trip pleasant and eased away a challenging time for me. I appreciate everyone’s effort very much. I think their efforts went above regular customer service. Thanks to all. Betty J. V.

Customer review rating 4.5/5

Stu S. Business - 13/09/2019 AccorHotels review

Room was comfortable and clean. Staff were professional. I was disappointed that on two occasions prior to my stay and upon arrival I asked for a room close to elevator. I am visually impaired and is easier to count rooms with shorter walk from elevator. I ended up more than a full hall way away. I was asked if there was anything that I could use during my stay before arrival and asked for a water bowl for my guide dog. There was no bowl. These are small issues and had I not been asked, I would have made do and not expected any different. It felt like these questions that were asked were required but not something that was authentically being asked. Hope this feedback helps.

Perfect stay

Customer review rating 4.5/5

Chelsie C. Couples - 13/09/2019 AccorHotels review

We have an awesome time at your hotel. I would highly recommend and would love to stay again next time we are in town.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Great hotel, great service

Customer review rating 4.5/5

Jeffrey F. Business - 13/09/2019 AccorHotels review

The hotel is beautiful, the staff courteous and very helpful, and good location.

Could have been better

Customer review rating 4.5/5

Anonymous Families - 13/09/2019 AccorHotels review

First off, housekeeping was excellent. They visited at convenient times and did great work. However, I felt like the check-in staff in the Gold Lounge was less than excellent. It seemed like they were being interrupted by our arrival. I also perceived their attitudes as unwelcoming and unfriendly. This was just my experience. Not necessarily a condemnation of the overall service. But it wasn’t a great way to get started on the trip. Also, a small note about lighting: the hallway was very dimly lit. That always leads me to question the cleanliness of the facilities.

Customer review rating 4.5/5

Anonymous Families - 13/09/2019 AccorHotels review

Our stay was below the standard I expect at Fairmont. A staff member entered our room twice, without knocking about 2 hours after we checked in to change the shower curtain. We also had to wait over an hour to get a bottle opener for the mini bar. Hallway outside door was very noisy on Saturday night. The cleaning staff were thorough and the check in and out process was easy and the staff was very pleasant.

Customer review rating 4.5/5

Maria C. S. Families - 13/09/2019 AccorHotels review

I really enjoyed my time at the hotel. The only thing I wasn’t very satisfied was checking out. When I was ready to leave there was a long line at the counter and only one lady there.I decided to take the opportunity offered by the hotel of checking out on line. I did it and left. I never received the folio that was offered with my total balance. I even called the hotel two days later asking for my balance.The gurl told me I would receive it in 5 minutes.Never arrived. I left the 5th of September and still have not heard from the hotel.

Great location and awesome property

Customer review rating 4.5/5

Anonymous Business - 13/09/2019 AccorHotels review

Staff very friendly and helpful. Accommodations nice and clean. Bathroom and shower were tight due to space but part of historic charm. Comfortable bed.

Beautiful hotel with first class customer service

Customer review rating 4.5/5

Barbara Couples - 12/09/2019 AccorHotels review

From the moment I called to make the reservation I couldn't be happier with the level of service provided by this hotel. They helped me choose the best dates and picked out a beautiful room for my stay. Check in was fast and easy. The bellman took my luggage to my room and the concierge was delightful and even gave us a tour of the hotel. Can't wait to go back!!

Dear Ms. C., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Beautiful hotel with personable and accommodating staff

Customer review rating 4.5/5

Claire Business - 11/09/2019 AccorHotels review

Beautiful hotel, staff was very accommodating to changes I needed to make and everyone was very welcoming and friendly. My room was small but clean and very comfortable.

Dear Ms. M., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Terrific!

Customer review rating 4.5/5

Anonymous Business - 10/09/2019 AccorHotels review

Check-in easy; friendly, courteous staff. Location is fabulous.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Exactly all we expected

Customer review rating 4.5/5

Anonymous Families - 10/09/2019 AccorHotels review

Experience was great...location perfect for why we were in Boston Everyone was extremely helpful - especially on the concierge level

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Comfortable

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

I was attending a conference at the hotel across the street and the Fairmont Copley was the "overflow" hotel. I was really impressed with my room and how comfortable and quiet it was. I had an unusual stay because during the conference I learned that my younger brother had died (49 years young) and I needed to go back to the hotel and deal with this emotional issue. The guy cleaning my room was still there but was very quick about his work and was very kind. He was courteous and respectful.

Dear Ms. H., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our sincerest condolences for the loss of your brother. We understand how difficult this must have been and we are happy to hear that our team was able empathize with you during such a trying moment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

September 2019

Customer review rating 4.5/5

Rjm Business - 09/09/2019 AccorHotels review

A very elegant and stately hotel. Staff were cordial, helpful and caring. Rate it highly!

Dear Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Terrific service, great location, much appreciated.

Customer review rating 4.5/5

Mike Business - 09/09/2019 AccorHotels review

Thoroughly enjoyed it, and will look to stay here next time in Boston.

Dear Mr. F., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…
Customer review rating 4.5/5

Mercedes H. Families - 09/09/2019 AccorHotels review

The bellboys and doormen made my stay special. Always with a warm smile and a greeting!

Dear Ms. H., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…

Excellent

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

Everyone was professional and courteous. My room was spaciously appointed, clean and comfortable. I had no troubles during my stay.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Fairmont Copley Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel Mossbrook Fairmont Gold Manager Ra…
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