Hotel - Fairmont Copley Plaza
Fairmont Hotel Fairmont Hotel

Fairmont Copley Plaza

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4.5/5 3,253 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 194.00 USD Non member rate
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  USD
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  USD
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium (Paying, Nearby)
  • Outdoor playground for children  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Squash court  (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • 1 restaurant(s)

Business services

  • 15 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Copley Plaza offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind.Guestrooms feature business amenities as well as more common amenities like 46" LCD HDTV, telephone, hair dryer, minibar, plush bathrobes, digital safe, windows that open Keurig Coffee and more. All guestrooms and suites are non-smoking.

  • 383 rooms
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,806 reviews

Our guest reviews for Fairmont Copley Plaza

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 3,253 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Steinar T. Business - 08/12/2017
« CEO »

Nice location, old Room and small. Good breakfast and superb service.

AccorHotels certified review
Anonymous Families - 08/12/2017
« Outstanding room and service. »

Magnificent suite

AccorHotels certified review
Lama Friends - 08/12/2017
« Really nice, over and over »

I really enjoyed my stay at your hotel. The staff is nice and for that, thank you

AccorHotels certified review
Justus F. Families - 08/12/2017
« Only a few problems »

We’ve stayed at The Copley Fairmont numerous times and have probably spent nearly $100,000 there over the years (including for our daughter’s wedding), but there are some little things that could be better as compared to other hotels.

AccorHotels certified review
Peter K. Business - 08/12/2017
« Hotel excellent as always, Restaurant falling below standards »

Restaurant service was spotty, some servers were professional as always, others were diffident at best, surly in one case, and appeared to be focused more on being hip than professional

AccorHotels certified review
Anonymous Business - 07/12/2017
« elegant ambiance, impecible service »

everyone went out of there way to accommodate any and all requests

AccorHotels certified review
Anonymous Couples - 07/12/2017
« Room thermostat was not working or AC broken »

The room, lobby, staff where all very nice and well kept. The room was nice and bed comfortable. However, the room was 75 degrees even though the thermostat was set to 66. It stayed that way the entire night.

AccorHotels certified review
John W. E. Couples - 07/12/2017
« Copy Plaza a bastion of traditional hospitality in downtown Boston »

Excellent, with a solicitous staff and a beautifully appointed building

AccorHotels certified review
Jane H. Families - 07/12/2017
« Excellent location and beautiful accomodations »

Could not control temperature in our room. Very warm and unable to cool down. Told to open the windows, but neither we nor hotel staff could open window.

AccorHotels certified review
Anonymous Couples - 07/12/2017

NIKO, the gentleman at the concierge desk on the 4th floor was absolutely wonderful. He took care of our reservations at restaurants and Miniluxe nail and spa. We met some friends there and ANNNA took us to look at connecting rooms for our next visit. We appreciated her time.

AccorHotels certified review
Bobby Solo - 07/12/2017
« Great Nostalgia »

It was a delightful return to the Copley Plaza for me, as I was a frequent guest at the hotel and brought a number of meetings to it in the 80s, before it was a Fairmont. I've stayed at a number of Fairmonts in the US and Canada, and knew they would maintain the Copley's legacy and standards. I was very pleased with hotel and my room. My one disappointment is their decision to operate a single restaurant/bar venue. It was fine for breakfast, but in the evening it was impossible to get in for dinner or near the noisy bar for a drink before or after dinner. Good for Fairmont that business is so good, but not for hotel guests; fortunately, there are plenty of alternatives nearby. On the one evening I did go for dinner, I found the menu choices and quality lacking (deconstructed steak tartare, with the egg yolk flat on the plate instead of on the meat, served with potato chips!). This was a far cry from the elegant and excellent Michelin starred restaurant I dined at recently in the Fairmont Sonoma. The company should consider at least a second, quieter bar area, as existed at the Copley previously. Otherwise, it was a pleasant and nostalgic visit, and I plan to return.

AccorHotels certified review
Anonymous Business - 06/12/2017

Excellent service from the time I stepped out of my cab to getting a cab when leaving.

AccorHotels certified review
Paul V. Couples - 06/12/2017
« Good hotel, great bar, well located and great staff »

Really enjoyed the stay. Only question, is that I booked via Accor and have not received any points for my 2 stays which were 6 days in 2*3 day stays and despite being a Accor platinum member, I got none of the benefits at this hotel including free WIFI.

AccorHotels certified review
Tony Business - 06/12/2017

No issues except the valet parking situation.

AccorHotels certified review
Andrea R. Friends - 06/12/2017
« Below expectations - although the staff is wonderful, this visit was a poor experience. »

I have stayed at the Fairmont Copley Plaza several times -- the last few years a friend and I have made this hotel the destination for our annual Christmas "girls' weekend." We have always had a lovely time and have especially enjoyed the service your hotel offers -- the people here, everyone from the first contact on the phone to the gentleman who brings up a towel from housekeeping to the young man who saw us taking a picture in front of the tree and offered to take one of us together, are exceptionally kind and helpful. Unfortunately, this year, we were disappointed. When I called to make the reservation, the pleasant young woman on the phone was very attentive in asking me my preferences for a room, and although I was busy and didn't really want to be on the phone so long making my reservation, I appreciated the attention to detail. Then when I received the below email, and responded that this didn't meet my needs, you replied assuring me that I was confirmed for a room with two beds. So imagine my surprise when I checked in and was told I was in a single bed room and there was no other options - but they would bring up a roll away. Then when I checked into the room, it doesn't meet any of the preferences that I was kept on the phone for in my original booking. When I called to ask if there was a different room, as I wasn't comfortable in this room (it was also a handicap room and I don't like the shower at all - no pressure in the shower spray, by the way - and the large bathroom means a small room), I was told there simply were no other rooms, and as compensation wine would be sent up with the roll away bed. I was ready to check out and go to a different hotel, but my friend talked me out of it and we went out to dinner. When we came back, ready to have that glass of wine as we talked in bed - no, no wine and no roll away bed. I had to call and wait for these. Then the roll away bed was very uncomfortable - the comforter was actually terrible, as the filling was all knotted into hard balls - I actually took a picture of this as it was just so shocking. So another phone call for a new blanket, and now I'm feeling just ridiculous for the number of calls. Because of my previous experiences with your hotel, I know this stay is not what is to be expected, but still, I am surprised to know that this kind of experience could happen at the Fairmont Copley Plaza. I would be hard pressed to consider staying here again.

AccorHotels certified review
Anonymous Couples - 06/12/2017
« A good experience with a couple of drawbacks »

We had seen this beautiful hotel on previous trips to Boston and saw a good offer with BA holidays so decided to try it rather than staying at our usual hotel. We found the hotel warm, clean and impressive but a bit too corporate for our needs. Check in was efficient and quick and Staff were welcoming and attentive enough when approached. The public areas are so impressive but the bar area was too busy for us and mostly filled with non-residents. We had to wait for a seat on several evenings and did not find it relaxing after a hard days sightseeing. Our room was clean and well serviced but we saw a mouse running across the carpet on the last morning. I accept that this is an old hotel and I didn't have a problem with this but some guests may have been upset. I reported this on check out and to be fair the clerk removed the cost of a few drinks from our final bill which was a nice touch. Overall I would stay at this hotel again but only if my usual one was unavailable.

AccorHotels certified review
Anonymous Business - 06/12/2017
« Fairmont Copely is an old but very nice, clean and classy place - very competent guest services. »

Fine, things were a little crowded and we were unable to even get into the bar for a wine so we had to go somewhere else, but that is the cost of being popular-

AccorHotels certified review
Semi-satisfied C. Business - 06/12/2017
« Everything was good but the bed was too soft so I woke up with a sore back every morning. Otherwise , I would have rated you 8. »

I liked the hotel. Everyone was very pleasant and helpful. But, the bed was much too soft and I had back pain in the morning. I would have rated my experience 8/10 if it was t for the too-soft bed that spoiled my stay.

AccorHotels certified review
Sheila C. Business - 05/12/2017
« Coming to my second home »

Predictable; what I expect, accomodating

AccorHotels certified review
Pp Business - 05/12/2017
« Superb »

Great location and excellent staff.

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