Fairmont Copley Plaza 4 stars

TripAdvisor rating 4.5/5 3,811 reviews
Fairmont Copley Plaza
See on a map
+ 16 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

For guests who aren't able to travel with their pet, the hotel offers the services of Canine Ambassador Carly Copley. Carly is a black Labrador who warmly greets guests upon arrival to the hotel and is available for scheduled walks and runs with guests.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed 25.00 USD
  • 100% non-smoking hotel
  • Air conditioned
  • Boutiques/shopping
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 15 meeting room(s)
  • Conventions hotel

Hotel location

Fairmont Copley Plaza

138 St James Avenue
02116
boston
united states

Tel: +16172675300

Fax: (+1)6172677668

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GEN EDWARD LAWR LOGAN INTL APT  At 4.83km / 3 miles

  • By plane

    MANCHESTER AIRPORT  At 80.47km / 50 miles

  • By plane

    THEODORE FRANCIS GREEN STATE APT At 96.56km / 60 miles

GPS :42.349263, -71.076357

Our accommodations

Fairmont Copley Plaza offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. Guestrooms feature business amenities as well as more common amenities like 46" LCD HDTV, telephone, hair dryer, minibar, plush bathrobes, digital safe, windows that open Keurig Coffee and more. All guestrooms and suites are non-smoking.

Fairmont Queen

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe King

  • Max. number of persons: x3
  • Area: From 33
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe 2 Doubles

  • Max. number of persons: x5
  • Area: From 33
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Studio King

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature King

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King

  • Max. number of persons: x3
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold 2 Doubles

  • Max. number of persons: x5
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Gold King

  • Max. number of persons: x3
  • Area: From 36
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature Gold 2 Queens

  • Max. number of persons: x5
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Studio King

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature 1 Bedroom Suite King

  • Max. number of persons: x5
  • Area: From 74
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

One Bedroom Suite King

  • Max. number of persons: x5
  • Area: From 74
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont King

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont 2 Doubles

  • Max. number of persons: x4
  • Area: From 26
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature 2 Doubles

  • Max. number of persons: x5
  • Area: From 36
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Signature 2 Queens

  • Max. number of persons: x5
  • Area: From 36
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Queen

  • Max. number of persons: x2
  • Area: From 24
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Suite King

  • Max. number of persons: x5
  • Area: From 84
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Presidential Suite

  • Max. number of persons: x3
  • Area: From 149
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont King Wheelchair

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont 2 Doubles Wheelchair

  • Max. number of persons: x4
  • Area: From 27
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Deluxe King Wheelchair

  • Max. number of persons: x3
  • Area: From 33
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Studio King Wheelchair Acc

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold King Wheelchair

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Fairmont Gold Studio King ADA

  • Max. number of persons: x3
  • Area: From 39
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Moderate Queen

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Phone(...)

Our restaurants and bars

OAK Long Bar + Kitchen

Type of cuisine: Regional

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Lunch

07:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OAK Long Bar + Kitchen

Photo non contractuelle / Strictly non binding

Recently voted "#1 Hotel Bar," OAK Long Bar + Kitchen offers an unforgettable food and beverage experience in one of the most iconic dining rooms in the city. It features exceptional craft cocktails, classic American wines, and a local and seasonal menu.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 566 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 580 people

Find out more
Fairmont Copley Plaza Meeting Room

Our guest reviews for
Fairmont Copley Plaza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

5,650 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,811 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Generally good with helpful staff but the so-called hot water needs attention.

Customer review rating 4.6/5

Anonymous Couples - 15/04/2019 AccorHotels certified review

Very nice hotel with excellent interior and friendly, helpful staff. The major disappointment was luke-warm water in the evening and not really much better in the morning. Someone did come and check on my concern but there was no improvement.

Overall it was fine

Customer review rating 4.6/5

Anonymous Business - 14/04/2019 AccorHotels certified review

The bathroom was very tight, and no place to lay out a women's "essential products", like creams, makeup and such. The inside shower curtain was too long as so it dragged in the bathtub as a person took a shower. I don't know if that insider liner shower curtain was changed with every new guest?

Lovely old hotel

Customer review rating 4.6/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Always nice to stay in the conference hotel.

Dear Mr. T., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…
Customer review rating 4.6/5

Susan W. Business - 13/04/2019 AccorHotels certified review

Very nice but disappointed in the room because the paint in the bathroom was peeling like a tenement. Not expected in such a nice hotel. I have a picture if you want it

Nice, safe, in the heart of Boston, interior beyond magnificent.

Customer review rating 4.6/5

T N. R. Couples - 13/04/2019 AccorHotels certified review

A happy one; VERY quiet, very accessible and plentiful food and drink; and again, one could just stand and stare at the gorgeous ceilings and mosaics, for example. This is a classic , QUALITY venue.

Relaxing ambiance with a luxury experience.

Customer review rating 4.6/5

S F. Couples - 13/04/2019 AccorHotels certified review

Great customer service from the start with the valet parking staff, the bellman, the receptionist and specially from the Fairmont Gold staff!

Dear Ms. F., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests like yourself. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…

comfortable, safe, well located

Customer review rating 4.6/5

Susan Business - 12/04/2019 AccorHotels certified review

House keeping staff, Andrea was very pleasant; I tipped her personally as she wasn't going to be there when I checked out. Concierge contact was very satisfying. Everyone I dealt with was very helpful, friendly. Some days it was too cold in the ballroom but generally very comfortable

Dear Ms. K., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team and especially with Andrea. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests like yourself. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…

OK

Customer review rating 4.6/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Toilet in bathroom runs constantly, which is a waste of water, and which makes a constant sound. Disappointed that there was no free WiFi in the room. Business center printing rates were very expensive. Our room seemed stuffy/humid. Staff was generally very friendly and helpful.

Customer review rating 4.6/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Very nice hotel, very positive experience

Dear Mr. S., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests like yourself. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…

incredible!

Customer review rating 4.6/5

Rahul S. Business - 11/04/2019 AccorHotels certified review

amazing

Dear Mr. S., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests like yourself. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…

Wonderful.

Customer review rating 4.6/5

Richard M. A. Business - 11/04/2019 AccorHotels certified review

Always like coming. The breakfast was wonderful but the afternoon 5-7 did not measure up to high quality.

The Stay Was Well

Customer review rating 4.6/5

Kayla Solo - 10/04/2019 AccorHotels certified review

Again, it was well enough. I had an enjoyable stay.

Disappointing

Customer review rating 4.6/5

Rick R. Business - 10/04/2019 AccorHotels certified review

I was amazed how the hotel staff could not keep my room cool without instructing me to open the window in my room. This is unacceptable for a luxury hotel!!

We enjoyed the beauty of this historic hotel plus the service could not have been more efficient .

Customer review rating 4.6/5

Emily T. Couples - 10/04/2019 AccorHotels certified review

Our check in was helpful as we arrived early. This historic hotel has been well maintained . The staff was friendly and helpful. We especially enjoyed our late night room service. The food was not only delicious but nicely presented.

Fabulous

Customer review rating 4.6/5

Laura G. Business - 10/04/2019 AccorHotels certified review

Perfect

Dear Ms. G., Thank you kindly for taking the time to complete a survey following your recent stay at Fairmont Copley Plaza. We greatly value and appreciate your positive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Fairmont Copley Plaza in the near future. If you have not already done so, our team would appreciate it if you could share your experience with others on TripAdvisor: http://bit.ly/2riz9EV Sincerely, Margaux Verbeeck Assistant Operations Manager Fairmont Copley Plaza Ma…

It was great!

Customer review rating 4.6/5

Edith L. Business - 09/04/2019 AccorHotels certified review

The hotel is lovely, with wonderful service. I really enjoyed every minute; and hope to return. The neighborhood was really nice to walk in; and the shuttle goes to and from the airport. It couldn't have been more convenient!

One of my worst hotel experiences

Customer review rating 4.6/5

John S. Friends - 09/04/2019 AccorHotels certified review

My room was not clean. The sheets were stained and dirty. After two attempts to get a hair dryer that worked I had to go buy one. The food we ordered came incorrect twice. The shower head in the bathroom did not stay a fixed in its unit so we had to wash in hand held position. We asked for resolution to these issues but got none. We where there for a black tie wedding and our time was uncomfortable to say the least. So for a $3000.00 investment I would say “The juice wasn’t worth the queeze.”

The hotel was lovely; conference I attended was too crowded (not your fault).

Customer review rating 4.6/5

Anonymous Business - 08/04/2019 AccorHotels certified review

Very nice. The concierge was especially helpful. I do believe, however, that with the price per night, a bottle of water in the room might be complimentary ???

Comfortable.

Customer review rating 4.6/5

Jean P. Business - 08/04/2019 AccorHotels certified review

Good, without problems.

Cheap, Cheap, Cheap....not even a cottonball or Q-tip or bottles of H2O in the room.

Customer review rating 4.6/5

Kathleen G. Business - 08/04/2019 AccorHotels certified review

The experience was so disappointing and I had so looked forward to staying with you.

Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou