Hotel - Fairmont Royal Pavilion
Fairmont Hotel Fairmont Hotel

Fairmont Royal Pavilion

4.6/5 880 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessible bathroom
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Outdoor playground for children
  • Golf  (Nearby)
  • Tennis
  • Beach and water sports
    • Jet skiing
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center
  • Bicycles rental  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

In November 2017 the property unveiled a multi-million dollar guest room renovation - all of which are directly on the beach front. For unsurpassed luxury, stay in the magnificent recently renovated 3-bedroom Sea View Villa.Each with its own private balcony or terrace. Our three bedroom villa enjoys views of the lush surrounding gardens and can accommodate a family of 6 persons or be booked as individual rooms.

  • 75 rooms
  • 100% non-smoking hotel
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 880 reviews

Our guest reviews for Fairmont Royal Pavilion

100% genuine reviews from our guests

Find out more
Paul W. Couples - 12/01/2019 AccorHotels certified review
« Fantastic holiday »

Lovely holiday especially after the New Year rush staff were over worked and stressed before then

Kathy Families - 10/01/2019 AccorHotels certified review

We had an extremely disappointing stay. The staff across the board was lacking and incredibly slow. For example, whether ordering cocktails on the beach or at lunch, it took about 30 mins and this was consistant for the 4 days we were there. Everyone seemed completely disinterested in helping you and generally the staff would shuffle by without so much as a greeting. The level of professionalism was way below what it should be. The quality of the food at the buffet breakfast was ridiculous. The eggs were runny and the bagels not edible. For the price, this was an absolutely crime! For 3 days there was no yogurt and rather than purchasing some locally, the staff made no effort. The early morning coffee at the bar was HORRIBLE and NOT drinkable! If you do nothing else, someone needs to show that guy how to make coffee. It wasn’t just bad coffee, who ever made it 3 days in a row, had no idea what they were doing. The waitstaff in the restaurant was slow but completely unaccomodating. It was clear that no one was trained or encouraged to provide any level of service. They did not make any effort to be helpful but rather were bothered if you asked them for anything. It was very very disappointing and completely unacceptable for a hotel of that caliber. We couldn’t have been more disappointed especially since the most obnoxious part was that the staff just didn’t care to improve their attitude and made zero effort. Even after trying to entice them with tips, it made no difference in their lack of manners. Honestly, we tried to find a single employee who cared and I can’t name one who did. It seemed like there was no management on site and zero accountability. We will NEVER Be staying there again! And honestly I don’t know how much longer any guests will! Same because it’s a pretty location

Anonymous Couples - 09/01/2019 AccorHotels certified review
« worse than last year »

food was average. new breakfast venue is dirty. prices have gone up far to much relative to other hotels and restaurants. less privacy (you let anyone walk through the hotel and use the pool)

Christmas T. Solo - 05/01/2019 AccorHotels certified review
« Beautiful property, sad staff »

The accommodation was lovely - updated rooms: views right onto the water and the sound of the crashing of the waves is wonderful. The grounds are also beautiful and well maintained. On the other hand, the service at the very highest point of the season left an awful lot to be desired. I dare say it was completely lacking and out of step with a luxury resort at top dollar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley N. Fairmont Royal Pavilion continues the tradition of The Fairmont Group’s luxury resorts, which are intimate and idyllic retreats in fabulous settings. Thank you for your kind words of admiration. It is always our earnest hope that every guest has an outstanding experience each time they stay with us. We are sad to learn that we failed to impress you during your last stay with us. We will definitely try harder as we move forward and ensure appropriate training for consistency. Your feedback encourages us to deliver the best service and attention and we look forward to the opportunity of welcoming you again. Sincerely Shelly Alleyne Executive Assistant Shelly Alleyne Executive Assistant

Sharon V. Families - 04/01/2019 AccorHotels certified review
« Lovely rooms »

The rooms were lovely, the breakfast room looked dated. Very slow service at lunch,up to two hours! Breakfast wasn’t as nice as previous hotels we’ve stayed in, some of the fruit and tomatoes and cucumber looked dried up. Dinner on our first night was delicious. Towel beach service was great. However the beach service wasn’t consistent, sometimes we had sorbets bought round, other times not, the same goes for sunglasses being cleaned and cold towels. We spent a lot of money on the holiday and don’t really feel the quality was there overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Vernashi, Thank you for taking the time to tell us about your experience at Fairmont Royal Pavilion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve on our service and other areas we would have fell short in. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Shelly Alleyne Executive Assistant

Richard W. Couples - 01/01/2019 AccorHotels certified review
« We had a relaxing and enjoyable time at The Fairmont »

We had a great start to our holiday spending three nights at The Fairmont before an eight night cruise. We loved waking to the sound of the sea and our early walk along the stunning beach. Our room was beautifully appointed and the staff helpful and nothing was too much trouble. The only negative thing is more to do with previous occupants of our room who smoked and who thought it was a good idea to throw their cigarette butts onto a tiled roof of the larger room below rather than use an ashtray!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., Thank you so much for your visit and the review highlighting the beauty of the property, its layout and its location. The team strives to deliver the best experiences and are extremely grateful when these are being recognized. Your comments about all the services extended are truly cherished and the team is very thankful for your recognition. Thank you very much for giving us the opportunity to showcase our hospitality. We look forward to the pleasure of your many more such visits Regards Shelly Alleyne Executive Assistant

Rosemary J. M. Families - 31/12/2018 AccorHotels certified review
« Lovely hotel in perfect setting. »

Almost everything was perfect. Accommodation very comfortable. Staff very helpful.

Harry Families - 30/12/2018 AccorHotels certified review
« Absolutely Brilliant, just what was needed for us all »

The moment we arrived we were greeted by genuine Barbados hospitality, the service and efficiency throughout our stay was just perfect, a friendly understated, nothing was too much trouble attitude to any request (if we needed to actually ask for anything). The rooms could not be better appointed, just open your doors to turquoise blue sees and one of the most beautiful Caribbean beaches the island has to offer which is just meters from where you stand ...the relaxed environment and beautiful beach coupled with a friendly and knowledgeable staff who took care of every need, made for an incredible holiday for all of our family. There are very few places around the world that live up to the marketing hype - this one over delivers.

Billingham- L. Families - 26/12/2018 AccorHotels certified review
« Excellent location and warm staff make this hotel one to return to »

We thoroughly enjoyed our stay in a Junior Suite. We were travelling with a baby and teenager and both were made so welcome. Anything we needed for the baby was accommodated and everyone was so kind. I stay at a lot of five star hotels and whilst some may have slightly plusher facilities the service here is exceptional. The room access to the sea is really perfect too.

Marysia J. Families - 24/12/2018 AccorHotels certified review
« Lovely setting, slow service, poor food preparation »

The setting of the hotel is beautiful, however service in the hotel tended to be rather slow but what was disappointing was the fruit in the mornings at breakfast. The utensils used to cut and prepare fruit were not properly cleaned and often tasted of onion or other savoury food. When I asked for fresh orange juice, staff often gave me the shop bought juice. When it did come freshly squeeze it often tasted of onion.

Gordon C. Couples - 22/12/2018 AccorHotels certified review
« First class friendly service »

Most enjoyable but there are improvements needed if your excellent manager is to get the hotel to a really luxury standard. The Beach Club is tired/scruffy, old worn out furniture and not properly cleaned to acceptable standards.guests in 5 star hotels expect all places in the hotel to be first class,particularly wealthy and/or elegant guests even if a casual Beach Club. Likewise staff service and standards should not be lower than the rest of the Property. Reception was good but the front desk equipment is dated and staff had problems with it. In my case It was impossible to use any of my 33000 club points against extras on my account as incorrect authorisations seem to be a problem although it may be your dated IT front office. Even the manager gave up after 30 minutes and it appears my club points have gone down although none were used? The Yoga class was poor and amateurish which is understandable in a small island. It might be better not to offer this to guests who expect a lesson from an experienced teacher. Finally the dinner menu needs some thought, perhaps to vary 3 times weekly and keep more guests in the hotel. Likewise the entertainment could be reorganised to be more intimately related to diners. Your manager M Martinez is excellent and I am certain will make a major improvement as his direct involvement in the hotel operations was impressive.

Craig B. Couples - 22/12/2018 AccorHotels certified review
« Excellent quality and wonderful service from very friendly staff »

Very enjoyable

T. Couples - 21/12/2018 AccorHotels certified review

Average

Ann E. Couples - 19/12/2018 AccorHotels certified review

Excellent service and a lovely Suite

Anonymous Friends - 17/12/2018 AccorHotels certified review
« Friendly staff good accommodation great beach »

We have stayed at the hotel on numerous occasions over the years and we love to come back. The staff are friendly and helpful. The new rooms are much improved. The beach is a real bonus.

Stephen B. Families - 17/12/2018 AccorHotels certified review
« Wonderful to be able experience the unforgetable welcome once again »

My wife and I are always made to feel so very welcome and part of the FRP 'family'.

Anonymous Families - 17/12/2018 AccorHotels certified review
« Very nice but there could be improvements »

We are regular visitors so are very happy, but there are some little points that could do with improving

Stephen Couples - 15/12/2018 AccorHotels certified review
« Exceptional quality, location and service standards »

Perfect holiday

Newlyweds Couples - 14/12/2018 AccorHotels certified review
« Great staff but not a 5* experience »

Great staff - especially by the pool, beach, reception, bell man and concierge. Terrible air con, terrible hairdryers, breakfast not a nice experience.

Anonymous Families - 13/12/2018 AccorHotels certified review
« Good »

Not as good as previous years

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