Hotel - Fairmont Royal York
Fairmont Hotel Fairmont Hotel

Fairmont Royal York

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4.4/5 13,563 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pets allowed 50  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Squash court (Nearby)

Catering

  • 5 restaurant(s)

Business services

  • 31 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Whether you're in Toronto for a meeting or simply to relax and take in the sights- this landmark hotel has everything you need.Luxurious surroundings- refined Toronto accommodations- a knowledgeable Concierge- and even a fully-stocked Business Center. Each of the guest rooms offers accommodations that are luxuriously decorated and elegantly appointed.

  • 1,261 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 13,563 reviews

Our guest reviews for Fairmont Royal York

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Andres F. F. Business - 16/06/2018
« Bigger rooms »

The hotel in general is very elegant, and has very nice amenities, the concierge where all amazing. In general everybody was very kind and helfull, also, the location in Toronto is amazing.

AccorHotels certified review
Rachel Business - 16/06/2018
« Comfortable bed, well stocked fridge, gym good but a bit small, great staff and bars! »

As above!

Our hotel has responded to the review
Our hotel has responded to the review

Ms. S. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Anonymous Business - 16/06/2018
« no wow moments »

Original room was changed due to construction which I was advised well in advance - good. Replacement room came with its own share of 'noise' as shared with hotel staff who followed up with me - morning cleaning crew were quite noisy. The room was well appointed but rather small / tight space especially bathroom Restaurant and bar were nice and decent service

AccorHotels certified review
Tony Families - 15/06/2018
« Perfect ! »

Couldn’t be any better . Everything went extremely well. The staff, service and atmosphere was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. S. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Paddy Families - 15/06/2018
« Great »

Very comfortable and pleasant

AccorHotels certified review
Anonymous Business - 15/06/2018
« Pleasant and attentive staff. Small bathroom. »

I enjoy staying at the Fairmont for the proximity, cleanliness & great staff. I was concerned about having feather pillows and the housekeeping manager made a point of coming to my room to check the pillows to ensure they were foam. Great customer service. Thank you! My only complaints are that the bathroom was small and it was difficult to open the shower door as it didn't open fully. Also, the only full length mirror was in the closest and the closet door would not stay open on its own.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. B. - We very much appreciate you taking the time to complete our online survey regarding your stay at Fairmont Royal York. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of the reported disappointment related to the bathroom. Without detracting my attention from what has been shared and in an effort to be transparent, I can confirm the size of our bathrooms do not tend to be overly spacious. I profusely apologize and regret the impact this had on your stay. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Anonymous Business - 15/06/2018

It was good as usual

AccorHotels certified review
Veronika Business - 15/06/2018
« Another wonderful dtay at Royal York »

Wonderful,

AccorHotels certified review
Marc Business - 15/06/2018

Pros: - Great service at front desk - Room was renovated Cons: - Hallways feel a bit dark, dingy and dated (and with all the carpeting) - At almost $600/night, an extra charge (and a big one at that) is almost insulting for WiFi - The front door and big/heavy bags - two-thirds of the time, there is nobody to help getting through the front door with big or awkward bags, when coming from the inside-out. This is a huge frustration, and it's always been this way. One ends up hobbling awkwardly through the revolving door with multiple bags.

AccorHotels certified review
George R. Business - 15/06/2018
« The Royal York always provides comfortable accommodation in an excellent Downtown location »

Very comfortable accommodation byt at a high price

AccorHotels certified review
Marie L. Couples - 15/06/2018
« Excellent Hotel & Services »

We just love the Royal York! From the time you step out of the limo when the doorman greats you to when you leave, it is a wonderful experience. All staff are excellent, no matter what department. Very clean, the Lobby always decorated so nicely, bustling with people. The Epic Restaurant & Lounge we use alot & truly enjoy the food & the friendships we have made there over the years! We are very sad to hear though that this part of the hotel will be closed for renovations soon, we hope not long & not major like the Queen Elizabeth in Montreal .

Our hotel has responded to the review
Our hotel has responded to the review

Ms. L. - Welcome back to Fairmont Royal York! Thank you for your continued loyalty and taking the time to complete our online survey regarding your most recent visit. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Warmest Regards, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
William D. M. Couples - 15/06/2018

Crap

AccorHotels certified review
Adrienne C. Families - 15/06/2018
« Hospitality off the charts - definitely recommend! »

The stay was amazing! Such great hospitality, all staff that we interacted with were kind, helpful and full of smiles. The only thing I would add to the service was breakfast. Location was great and we loved being in the downtown core. Thanks for making an important weekend for us so wonderful and easy!

Our hotel has responded to the review
Our hotel has responded to the review

Ms. C. - We very much appreciate you taking the time to complete our online survey regarding your stay at Fairmont Royal York. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Peter W. W. Business - 15/06/2018
« Very pleasent »

staff is great....however consistency needs some work. Maintenance needs some attention.

AccorHotels certified review
Anonymous Business - 15/06/2018
« Some elements were excellent; others only okay. »

While the reception was excellent and helpful, I was surprised when the clock in my room did not work (dead battery).

AccorHotels certified review
K.mca Families - 14/06/2018
« Lovely room, helpful and very pleasant staff, but a major disappointment in available entertainment in the room. »

We had booked because we were coming to Toronto for a convocation on a Thursday evening and decided to stay through both to visit with family and treat ourselves to a Blue Jays' game- so we booked the Blue Jays package weekend. When we returned to the hotel Thursday evening we were surprised that we couldn't find the end of the first game of the home series on tv- when contacted the staff told us it was not carried but the Friday night game would be on channel -- We did think the situation odd as anyone in Toronto with cable could see the game- it's not blacked out or anything, but looked forward to staying in after multiple family and friend visits on Friday to see the game on tv- our tickets were for Saturday. It was not on again, and we were told that again it as not being carried, but was available in the pub downstairs... I do not drink, the drinks are expensive, and watching in a sports bar is not my idea of a good time. So we were understandably disappointed- the staff did send food and drink vouchers to the room, and while we appreciated the gesture, were very very disappointed that for some reason we could not watch those games in the comfort of our special Blue Jays getaway priced room!! (Since I am relatively disabled as well, the disappointment was magnified.) The new room was lovely, luxurious and beautifully maintained and we enjoyed the restaurant meals we had. One not so lovely meal in the Library Bar. The pancetta quiche was dry and not very palatable.. All the other meals were lovely.

AccorHotels certified review
Marjorie C. Business - 14/06/2018
« Director »

Efficient and comfortable. I missed the safety box in the room and had to lock my luggage in order to move around. The concierge service was magnificent and the Door Men were very helpful.

AccorHotels certified review
Michael B. Couples - 14/06/2018
« Ordinary person »

Excellent, all I thought it would be. Expensive, but it's the "Royal York".

Our hotel has responded to the review
Our hotel has responded to the review

Mr. B. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
John B. Families - 13/06/2018
« very good. but room seemed small and bed seemed more like a double bed. said it was a upgrade. »

we had 8 people going to Benihana for dinner for my daughters engagement. the room was the smallest we ever had. was surprised for the new higher prices.

AccorHotels certified review
William M. Couples - 13/06/2018
« Service was phenomenal. »

Enjoyed the texts from your customer service group checking in, to see if there was anything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. Mcbain - Thank you for choosing Fairmont Royal York as your hotel. It is wonderful to know you are enjoying our Kipsu service and it is always a pleasure to receive positive feedback. I look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

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