Fairmont Royal York 5 stars

Customer review rating 4.4/5 24,534 reviews
Fairmont Royal York
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Hotel extras

  • Central location, near local attractions, shopping, sports facilities and museums

  • Across the street from Union Station and Union Pearson Airport Express

  • Rich in history, serving traditional afternoon tea on Saturday & Sunday

  • 50% off F&B for children 6-12 and complimentary for children under 5

  • New Fairmont Gold residential-style rooms with exclusive access to the Fairmont Gold Lounge

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Valet parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 27 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Fairmont Royal York

100 Front Street W.
M5J 1E3
toronto
canada

Tel: +1416 3682511

Fax: (+1)416 3689040

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    BILLY BISHOP TOR CITY CENT APT  At 1.6km / 0.99 miles

  • By plane

    LESTER B. PEARSON INTL AIRPORT  At 32km / 19.88 miles

GPS :43.645546, -79.381735

Our accommodations

Luxurious surroundings, refined Toronto accommodations, with knowledgeable Concierge, Business Center, Health Club and Indoor Pool. Each guest room offers modern comfort, in a historic, downtown Toronto luxury hotel. The new Fairmont Gold offers a boutique hotel experience with residential-style rooms and suites, access to the exclusive private lounge and includes breakfast, personalized concierge service and additional benefits. It's unlike anything seen before!

Fairmont King NS

  • Max. number of persons: 2
  • Area: From 23
  • Mini Bar

Fairmont Queen NS

  • Max. number of persons: 2
  • Area: From 23
  • Mini Bar

Fairmont Dbl / Dbl NS

  • Max. number of persons: 4
  • Area: From 23
  • Mini Bar

Fairmont Luxury Double Room

  • Max. number of persons: 4
  • Area: From 23
  • Mini Bar

Fairmont Luxury Queen

  • Max. number of persons: 2
  • Area: From 23
  • Mini Bar

Deluxe King NS

  • Max. number of persons: 3
  • Area: From 42
  • Mini Bar

Signature King NS

  • Max. number of persons: 4
  • Area: From 46
  • Mini Bar

Signature Dbl / Dbl NS

  • Max. number of persons: 5
  • Area: From 46
  • Mini Bar

Fairmont King Luxury

  • Max. number of persons: 2
  • Area: From 0
  • Mini Bar

Deluxe Queen NS

  • Max. number of persons: 4
  • Area: From 46
  • Mini Bar

Deluxe Dbl / Dbl NS

  • Max. number of persons: 5
  • Area: From 46
  • Mini Bar

Fairmont Gold Ste King NS

  • Max. number of persons: 2
  • Area: From 42
  • Mini Bar

Fairmont Gold Ste 2 Dbl NS

  • Max. number of persons: 4
  • Area: From 42
  • Mini Bar

King Bedroom Suite

  • Max. number of persons: 4
  • Area: From 65
  • Mini Bar

One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 65
  • Mini Bar

Luxury King Bedroom Suite

  • Max. number of persons: 4
  • Area: From 70
  • Mini Bar

Luxury One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 65
  • Mini Bar

Junior Suite

  • Max. number of persons: 4
  • Area: From 46
  • Mini Bar

Executive Suite

  • Max. number of persons: 4
  • Area: From 129
  • Mini Bar

Luxury Executive Suite

  • Max. number of persons: 4
  • Area: From 129
  • Mini Bar

Moderate Queen NS

  • Max. number of persons: 2
  • Area: From 22
  • Mini Bar

Fairmont Gold King NS

  • Max. number of persons: 2
  • Area: From 24

Fairmont Gold Dbl Dbl NS

  • Max. number of persons: 3
  • Area: From 24

Fairmont Gold Queen NS

  • Max. number of persons: 2
  • Area: From 21

Fairmont Gold Studio Suite King NS

  • Max. number of persons: 2
  • Area: From 39

Fairmont Gold Dbl / Dbl NS

  • Max. number of persons: 4
  • Area: From 23
  • Mini Bar

Fairmont Gold King NS

  • Max. number of persons: 2
  • Area: From 23
  • Mini Bar

Royal York Suite

  • Max. number of persons: 4
  • Area: From 222

Our restaurants and bars

REIGN

Type of cuisine: French

A modern Canadian Brasserie with a traditional French touch - a fitting tribute to this timeless landmark. It's the new essential restaurant in Toronto, with three dining experiences - a restaurant, bar and bakery.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBRARY BAR

Type of cuisine: Regional

Library Bar is the ideal venue for pre-dinner or theatre drinks, business lunches or evening cocktails. Traditional Afternoon Tea is served on Saturdays and Sundays.

Lunch

11:30 - 13:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BENIHANA JAPANESE STEAKHOUSE

Type of cuisine: Japanese

Enjoy the excitement of Japanese teppan-cooking right at your table! Expertly crafted sushi and sashimi and premium sake are also available in the Lounge.

Dinner

17:30 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLOCKWORK CHAMPAGNE & COCKTAILS

Photo non contractuelle / Strictly non binding

Serving up a bubbly new cocktail offering, along with tasteful metropolitan fare on small plates, Clockwork is a swanky, easy kind of luxury - a place to see and be seen, and watch lobby life unfold.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PIPER'S PUB

Photo non contractuelle / Strictly non binding

Join us on our coast-to-coast journey of casual favorites with a uniquely local twist. Canada's best food and famous beers are within easy reach. We invite you to try classic pub fare made with Canadian East Coast seafood, Ontario beef and Quebec cheeses.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 27

  • Maximum size: 1,193

  • Maximum capacity: 1,670 people

  • Maximum banquet capacity: 1,260 people

Find out more

Our guest reviews for
Fairmont Royal York

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

24,534 reviews

Disappointing

Customer review rating 4.4/5

Kimberly Families - 16/10/2019 AccorHotels review

Knowing that I was so excited once we have made the reservation however the whole experience was so diassapointing. The lack of communication and coming to the hotel not prepared room on time and extra cherges added to our invoice was too much.plus the fact that we wern't able to sleep properly due to the beeping noise of the carbon monoxide alarm makes me want to not recommend my friends to stay in ypur hotel

good

Customer review rating 4.4/5

David P. Business - 16/10/2019 AccorHotels review

very good

Mr. P., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York

Pleased with service & birthday amenities

Customer review rating 4.4/5

Suzanne B. Families - 16/10/2019 AccorHotels review

When I booked I told the clerk that it was my husbands 70 Th birthday- we were pleasantly surprised by the cake, balloons, birthday card & “happy birthday” banner in the room! It is always a treat to stay at the Royal York, however, we did not have a good sleep as we were awakened twice by other guests next door @ midnight & in the hallway@ 0200. We had to call security x2 to get them to be quiet.

Ms. B., Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of the noise disturbance cause by other guest and recognize how upsetting this must have been. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Warm regards, Jessica Santantonio Fairmont Royal York

Super quality and Convenient Hotel

Customer review rating 4.4/5

Charles Y. Couples - 16/10/2019 AccorHotels review

A very convenient location with excellent quality of service.

Mr. Kwai Y., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York
Customer review rating 4.4/5

Anonymous Couples - 16/10/2019 AccorHotels review

It is close to the union train station which was our main reason we chose Royal hotel, also some parks and tourist entertainment spots are close by or walking distance.

Ms. A., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York

Very Expensive

Customer review rating 4.4/5

Robert Couples - 15/10/2019 AccorHotels review

The room was amazing. The upgrade to Gold was expensive for the first 3 days but was worthwhile seeing the quality of the Bed and the excellent Gold Room facilities and food. We then went onto Niagara Falls for 3 booked nights at the Sheraton, It was awful, their club lounge offering was an insult, the room musty and chair and curtain dirty. We left after one night to come back to The Fairmont got a slightly better deal on a Gold room. The Biggest compliment We can give is that we returned to the Fairmont based on the quality delivery of an excellent service.

Mr. L., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback about the excellent service our colleagues provided. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Santantonio Fairmont Royal York

Great location

Customer review rating 4.4/5

Claudia Solo - 15/10/2019 AccorHotels review

Glad to see that most of the renovation is done and the lobby is at the original place again. The hotel is located ideal and so easy to reach by up train from the airport. Can not believe there are still only so many stairs at all doors for entry and exit with luggage, this is really not making sense, each time struggeling with the bags and also there is not enough staff around at all doors to help. Unfortenly the pool was complety overcrowed with people from a dance event, training moves even in the pool so it was impossible to have a swim. Service and room very good.

Wonderful Stay

Customer review rating 4.4/5

Andrea A. Solo - 15/10/2019 AccorHotels review

Beautiful hotel, great location and amenities. Had to call security one night for an issue in another room and they were quick to deal with it. Only complaint is not having access to a fridge.

Very nice

Customer review rating 4.4/5

Byungyul M. Families - 15/10/2019 AccorHotels review

Bedding was comfortable enough for me after arriving from Vancouver

Mr. M., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York

elegant

Customer review rating 4.4/5

Bryce Business - 15/10/2019 AccorHotels review

great place to stay, best location.

Mr. M., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York

Bad design of shower and bathroom. Horrible dance floors in workshop rooms

Customer review rating 4.4/5

Eric P. Solo - 15/10/2019 AccorHotels review

Hotel remodel in public areas and Reign, Lobby etc nicely integrated into classic design of hotel. Room remodel less than exciting. The bed and lines very nice however the lack of bathtub (let me repeat the lack of bathtub and poor shower design which allowed for water to leak should be unacceptable in a hotel of your caliber. I have stayed in hotels all over the world including being in residence for 6 months at the Oriental Bangkok and your hotel staff is very good but your facilities were lacking in hosting the event. The lack of bathtubs may be the"new standard" in lesser hotels brands but in a five star hotel a bathtub should be in every room. The floors provided to the dance event were dangerous and I witnessed several near injuries. Also way to small. You should inform the sponsers that they should either allow you to rent higher quality floors as the present floors were going to get people injured!

Staff accomodating

Customer review rating 4.4/5

Khrystal Friends - 15/10/2019 AccorHotels review

I was so impressed by the service. The staff is extremely accommodating and everyone was pleasant

Ms. E., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback about the excellent service our colleagues provided. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Santantonio Fairmont Royal York

Amazing as usual

Customer review rating 4.4/5

Khaled Couples - 15/10/2019 AccorHotels review

Staying at the Fairmont Royal York is Always an amazing experience that we always enjoy. Elegance, cleanliness, friendliness are always on top. We absolutely loved it..

Mr. L., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Santantonio Fairmont Royal York

Home away from home

Customer review rating 4.4/5

Jeanne P. Families - 15/10/2019 AccorHotels review

Fairmont RY was outstanding in every way during an extended stay. We were there for the birth of our fid=srt grandchild & thus there were some tense, stressful day, some with little sleep! We felt cared for & valued as guests. The staff we knew from previous stays were as always, wonderful & some staff persons we hadn't met previously stepped in to make our stay very enjoyable.

Enjoyable comfortable

Customer review rating 4.4/5

Debbie Business - 15/10/2019 AccorHotels review

I felt spoiled staying here. Everything is extremely well done from the bedding to dining.

Ms. R., Thank you for choosing The Fairmont Royal York as your Hotel for your recent visit to Toronto. I'd also like to thank you for taking the time to provide feedback regarding your recent stay. Feedback from our guests is invaluable to our operation. We are delighted you enjoyed your stay and look forward to welcoming you back in the near future. Warm Regards, Jessica Santantonio Fairmont Royal York

Comfortable, clean and convenient for an overnight stay at a historic hotel.

Customer review rating 4.4/5

Anonymous Couples - 15/10/2019 AccorHotels review

Wasn’t able to check in as hotel’s computers were down when we arrived . Managed to grab a table in the lounge and had a cocktail before the computers came back up. Room was small but comfortable. Had the breakfast buffet in the morning that was very good . The location is so convenient as we arrived and departed by the UP that is just across the street.

Ms. S., Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry for the inconvenience you experienced when you arrived due to the computer system outage. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Warm regards, Jessica Santantonio Fairmont Royal York

Lack of attention to detail and a failure to deliver on what was requested

Customer review rating 4.4/5

Bruce C. Business - 15/10/2019 AccorHotels review

My team books a block of rooms every year for the SecTor conference through your sales teams. 3 years in a row I have had to move rooms and this year was the worst experience ever. Not only was I impacted, but several of the team were. Firstly, I always request a quiet room and was allocated one near the elevators. I believe the cause was that a quiet room was not available at the time of check-in. However, I had arrived at check-in at 11am not expecting to get a room straight away. But after 4.5 hrs (of knowing I was there and waiting), your team seemingly was unable to deliver a quiet room by 4pm (your check-in time) and so allocated a noisy room. I am sure this was not deliberate and malicious but do wonder. Secondly, another member of the team (listed as VIP) wasn't able to get into their room until after 6pm, despite being at the check-in desk around 3:30. The inability to deliver a room at the advertised time and then was obviously not prioritizing preparation knowing full well the customer is waiting is shocking. Thirdly, the last VIP group member was only able to get settled on to their room at 10pm - a full 6 hours after your check-in time. For that the staff responsible should be fired as there is never a situation where that is acceptable. Lastly, we had an unfortunate incident where a member of our team left their phone at the MTCC. One of the vendors delivered it to the front desk for collection by our team. Your front desk person called a member of our management team at 11:30pm and woke her up, asking her to come to the desk to pick something up. The person went to the desk and was refused the item. i.e. she was woken up and asked to come to the front desk for absolutely nothing. It was later determined that the phone was not handed over because my team member was not the correct person and couldn't "call the phone to validate she knew the owner". Let me be clear, we are no longer going to use your hotel for our staff hotel blocks as year after year we have issues and it is getting worse. All we want are rooms that are clean, quiet and ready by your stated check-in times as a min-bar. Your hotel consistently fails to deliver on these basic requirements and we are sick of it. If this is how you treat business customers with block bookings year on year, I would hate to think how you treat everyone else.

A generally fine stay

Customer review rating 4.4/5

Anonymous Business - 15/10/2019 AccorHotels review

The stay was fine. The room was comfortable. Your new check-in set up is very off-putting though. Those guards in front of the computer screens basically put your front desk team members behind a wall. It makes communication difficult and doesn't portray a very welcoming feel.

Impressive service and facilities

Customer review rating 4.4/5

Jacal Couples - 15/10/2019 AccorHotels review

Very enjoyable on most levels. Signage within the hotel inadequate and/ or difficult to see. Billing process not explained at check in . Staff all very helpful and friendly.

I love this hotel

Customer review rating 4.4/5

Barbara I. Couples - 15/10/2019 AccorHotels review

I love the location - the ambience - the service - the Library Bar - all excellent - new front desk configuration is why I gave a 9 instead of a 10

Ms. I., Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of your reported disappointment with the new check in area. Some of our guests have also mentioned their concerns with the area since we have renovated and our management team is working to address the concerns to make it easier for our guest to check in. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Sincerely, Jessica Santantonio Fairmont Royal York
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