Hotel - Fairmont Royal York
Fairmont Hotel Fairmont Hotel

Fairmont Royal York

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4.4/5 10,782 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed 25  CAD
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Squash court  (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)

Business services

  • 32 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Whether you're in Toronto for a meeting or simply to relax and take in the sights- this landmark hotel has everything you need.Luxurious surroundings- refined Toronto accommodations- a knowledgeable Concierge- and even a fully-stocked Business Center. Each of the guest rooms offers accommodations that are luxuriously decorated and elegantly appointed.

  • 1,373 rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,782 reviews

Our guest reviews for Fairmont Royal York

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Rgb Business - 13/02/2018
« Exemplary Service »

What keeps me coming back to the Royal York is the exemplary service. From the from desk, to the concierge, the cleaning and restaurant staff, nothing is overlooked and everything is best in class.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. B. - We very much appreciate you taking the time to complete our online survey regarding your stay at Fairmont Royal York. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Overall a good experience although we had 1 issue with our room that was not resolved »

Overall a good experience but the moment we got into our room it smelled like cigarette smoke. When I addressed it with the hotel they brought in a fan/ionizer, but it did not help. The fact that I am pregnant made me feel sick in the room because of the stench of the cigarette smoke.

AccorHotels certified review
Joel B. Business - 13/02/2018
« front desk check in and room size were not to my expectations »

I found the check-in experience rushed and didn't really feel welcomed (e.g., "would you like a newspaper in the morning?"). I found the room to be small for the price that I paid (and compared to my colleague's room). Not at all like the room and service I received when my family and I stayed a month earlier.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Satisfied »

The hotel was overall a pleasant experience and I am glad I can say I stayed at the Fairmont Royal York.

AccorHotels certified review
Anonymous Solo - 13/02/2018
« Great Staff »

A warm welcome and smiles all around. Your staff was very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. S. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Laurie Business - 13/02/2018

The experience was fine

AccorHotels certified review
Anonymous Business - 13/02/2018
« Manager »

Everything went very smoothly. The fitness area and pool were very clean. Really like the fresh fruit and water to enjoy.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. P. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate your taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Jennifer Business - 13/02/2018
« Courtious, friendly and helpful staff. Comfortable and quiet. »

Always a pleasant experience.

AccorHotels certified review
Anonymous Business - 13/02/2018
« Unfortunate »

Our Room was not ready until much later in the day - I booked a Signature Room & checked in online the day before indicating when we would be in. Despite this our room was not ready until ~ 4pm. The room I was given was the incorrect category (appeared to be deluxe room as there was no view at all), the room was also an accommodation room - which was not what I had booked. I called to be moved to the correct room category - however was told that could not happen until the next day. So, the next day I was moved, however again my room was not ready until after 4 - so I was unable to unpack until Tuesday night, after 4. I am a business traveler and was in town for the entire week (Mon-Fri) so leaving my suits in a suit case for 2 days is not something I like to do. I realize the hotel was very busy, however I think getting it right the first time is very important - that did not happen here & the wait to get it right, was not very pleasant either. I generally stay at the Adelaide Hotel when I travel to Toronto (which is monthly) however I do love the Royal York so thought I would give it a try for my next few trips (Jan-Mar). So far the Adelaide has provided a much superior experience. I hope that my next 2 stays with you will be better.

AccorHotels certified review
Kim M. Families - 13/02/2018
« much better than expected »

great service every step of way

Our hotel has responded to the review
Our hotel has responded to the review

Ms. M. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Kelly Business - 13/02/2018
« Adequate/Good »

It would have been nice to have water available (not for purchase) in the room, or signage indicated to your obviously out of town guests that the tap was safe. the bathtub had soft spots where if felt as though the floor was weakened (likely from using an insert and air being caught between). There was also no ports for charging cables (USB) I would have thought a building often used for business would have better amenities for business travels. Room was a great size for 2 people. Beds were mostly comfortable, though upon arrival the pillow cases on the bed were dirty and stained, housekeeping was quick to come and rectify though I am left wondering if the sheets were even changed and curious why it would not be protocol to change both beds in that sort of instance. Convention rooms were nice, the public washrooms throughout were nice and clean. The food was good, though not a lot of vegan/vegetarian options. Hotel staff were all very courteous and attentive to the groups needs.

AccorHotels certified review
Mireille G. Business - 13/02/2018
« FANYASTIC »

My son fell ill and had fever. Everyone either called or came to check on him, sent tea, and complimentary hot beverages. Really appreciated everyone's concern.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. G. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Angela W. Business - 13/02/2018
« The room was well lite, clean and had the level of comfort expected from a Fairmount Hotel »

I was in one of the updated rooms. I was not disappointed. However I was disappointed that a few of the regular amenities that one would expect from a Fairmount were missing: swabs, shower cap was used but taken and not replaced. Gold necklace was inadvertently dropped down the drain at 6:00am, maintenance came quickly and worked efficiently , left exactly as it was prior. I was very impressed - I had to be at a conference and was able to meet my timing. thank you

AccorHotels certified review
Claire Friends - 13/02/2018
« Amazing »

Our room was upgraded for free as we requested 2 double-sized bed which was not available at the time of booking. To our surprise, they gave us a suite. Loved the newly renovated rooms. Amazing staff & location!

Our hotel has responded to the review
Our hotel has responded to the review

Ms. C. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to let us know that overall your stay was enjoyable. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Sherry T. Families - 13/02/2018
« Wonderful Weekend »

We had a fantastic weekend in Toronto for my son's Bday. They upgraded us to a lovely room that was much bigger then the one we should have had. We didn't require much so I can't speak for any of the services they might have offered. We did enjoy the train being right across the street. Super location in general. Especially when it's cold outside. This hotel is part of the PATH system which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. T. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to provide positive feedback and look forward to sharing your survey with our team. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Norman B. Couples - 13/02/2018
« Very comfortable and accommodating staff and facility. »

We were able to check in early with no hassle. Our room was very comfortable, clean with no missing items. The linens were beautiful. The mattress was perfect. I look forward to staying with you again when we visit Toronto in 2019.

AccorHotels certified review
Adriana Business - 12/02/2018
« Wonderful experience! »

I stayed at the Royal York as part of a work conference and could not have had a better experience. Check in and check out was simple, the room was spacious, renovated, and clean, and the concierge desk was very responsive. Thank you! I will definitely be back :)

Our hotel has responded to the review
Our hotel has responded to the review

Ms. C. - We very much appreciate you taking the time to complete our online survey regarding your stay at Fairmont Royal York. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

AccorHotels certified review
Ian G. Business - 12/02/2018
« Felt welcomed and everything was ready for my stay. »

Room was of good quality and staff were very accommodating. My room was ready when I arrived (earlier than standard check in time) and there were no issues. Also reception staff advised that I was eligible for a 15% discount off Food ordered through any of the restaurants in the Hotel - was not aware I was eligible for this discount

AccorHotels certified review
Anonymous Business - 12/02/2018
« Satisfactory »

It was ok however I expected more from a Fairmont property. Everything looked modern however water pressure in the bathroom was low and appropriate water temperature was difficult to achieve and maintain.

Our hotel has responded to the review
Our hotel has responded to the review

Ms. D'Agostino - Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of the issue encountered with water pressure. As a measure of explanation, we are working on an overall upgrade to our plumbing system to ensure consistent high pressure and hot water to all guestrooms. In the interim, we are handling problems with individual rooms on a case by case basis and will place your guestroom out of service so that we may ensure that the problem is rectified. I regret that we were unaware during the time of your visit so that we could attempt to rectify it or assist with a room change. I apologize for the overall discomfort and inconvenience this caused along with the damper that it had on your enjoyment of your guestroom. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Warm regards, Jessica JESSICA BERTOLO SPECIALIST, LOYALTY AND GUEST EXPERIENCE Fairmont Royal York

AccorHotels certified review
Eric A. Couples - 12/02/2018
« It was wonderful and everyone was polite. »

My stay was very brief and only included one night. That night was great, the beds were soft, and everything was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. A. - Thank you for choosing Fairmont Royal York as your hotel. I appreciate you taking the time to let us know that overall your stay was enjoyable. We hope for an opportunity to welcome you back soon. Sincerely, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

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