Hotel - Fairmont Royal York
Fairmont Hotel Fairmont Hotel

Fairmont Royal York

4.4/5 16,304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessible bathroom
  • pets allowed 50  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Other sports activities
    • Bicycles rental (Paying)
    • Squash court (Nearby)

Catering

  • 4 restaurant(s)

Business services

  • 31 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Our landmark hotel has everything you need to create your essential Toronto experience with luxurious surroundings, expert Concierge Team and a health club and pool. Our recently renovated guest rooms offer modern comfort in a historic luxury hotel.

  • 1,261 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 16,304 reviews

Our guest reviews for Fairmont Royal York

100% genuine reviews from our guests

Find out more
Mick Families - 08/11/2018 AccorHotels certified review
« Adequate »

The place is very disjointed and confusing to get around. Access to breakfast is annoying, need to walk around the block to get in as if hundreds of people are coming but no-one there. Why not just walk to desk??? Porters and doorman were great but communication to them when we called for help was very slow. Hotel in a great position.

Dana Business - 08/11/2018 AccorHotels certified review
« Pleasant »

It was great, staff was very friendly and accommodating and loved the text messages service for answering questions.

Anonymous Business - 08/11/2018 AccorHotels certified review
« Good »

Good

Shaun H. Couples - 08/11/2018 AccorHotels certified review
« Well done »

I will insert my Booking.com review: A return to glory. · 29 years ago my wife and I stayed there while we were on our honeymoon. The staff was surly, unresponsive to the needs of the guests, the bathtub was full of hair, the room was dirty, it took them 12 hours to get an iron and an ironing board to us and, when they did, the person did not care that we had to wait. Fast forward to this past weekend... We were very pleased with the room, the staff, the overall appearance of the hotel, and the price was on par with another "budget" hotel in the area. The hotel management and staff have returned this historic hotel back to its legendary roots as one of Canadas premier hotels. Well done!

Dr B. A. J. B. Couples - 07/11/2018 AccorHotels certified review
« Felt like Royalty! »

Amazing! We were treated the entire weekend like we were special! Kristen at the welcome desk was beyond lovely! Our room was nicely appointed, the lady in charge of cleaning our room and replenishing supplies left us a kind note and called us by name when we met in the hallway. The hotel was clean, freshly decorated and of course, we always love the Library Bar! Oh- and the car Park personnel was prompt , extra helpful retrieving a gift in the back seat that we had forgotten and they too called us by name as if we lived “every day” at the Royal York! It just felt warm and personal combined with grand! Many thanx!

Charlene H. Business - 07/11/2018 AccorHotels certified review
« Executive Assistant to Frank McKenna, Deputy Chair, TD Bank Group »

2 nights of my stay...the room guests next to my room were very loud.

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Well taken care of »

This grand hotel is a gem. Even though it is under renovation the service was excellent.

Anonymous Couples - 07/11/2018 AccorHotels certified review
« relaxed »

the bed was comfortable, the room was clean and the hotel floor was relatively quiet at night. all of the staff I had any interaction with were very pleasant and helpful. the bathroom layout was a bit crunched.

Paul O. E. W. Families - 07/11/2018 AccorHotels certified review
« mediocre »

Unfortunately we were disapointed with our stay. For a high end Fairmont hotel by expectation was way higher. We paid significantly more for our 2 double bed room than our friends paid for their two room suite. Our room had paper thin walls and we could hear everything in the room beside us.

Mandar Business - 07/11/2018 AccorHotels certified review
« excellent and comfortable »

Very good. Convenient, quick check in and no other issues.

Anonymous Couples - 07/11/2018 AccorHotels certified review

Disappointing breakfast buffet. We were always impressed at the Epic. Tried the buffet twice at Pipers. The waiter was totally disinterested in providing service. Room was good. Staff very professional at check in and check out.

Bryan B. Business - 07/11/2018 AccorHotels certified review
« Great hotel! »

Fantastic. I love staying at the Royal York! Everyone is so friendly and willing to help here. I appreciated being allowed to check in early after my overnight flight.

Irish G. Couples - 07/11/2018 AccorHotels certified review
« Extremely satisfactory experience »

Hotel is very well situated. Whilst the rooms are compact, the hotel lobby area is very spacious with excellent facilities and acccess to a wide range of shops, restauarnts etc. Staff very very friendly and very comptent. I would like to return to stay in the hotel at a future date.

Carol Families - 07/11/2018 AccorHotels certified review

All the staff were extremely helpful Room was well laid out. Hotel location was excellent

Anonymous Business - 07/11/2018 AccorHotels certified review

Room was clean, beds were comfortable, only drawback was the shower did not have a lot of pressure or really hot water.

Jag Business - 07/11/2018 AccorHotels certified review
« Excellent »

Relaxing

Dave M. Couples - 07/11/2018 AccorHotels certified review
« Overall experience was great. »

Usually we stay on the Gold floor but with the ongoing renovations overall we were generally satisfied. Need more dining option (can Pipers be opened for extended hours over lunch now that Epic is closed?). We ate at the Library Bar which was very nice. As Platinum members we received our welcome cheese and crackers (thanks for the cheddar!) but didn't get our Globe & Mail in the morning!

Anonymous Business - 07/11/2018 AccorHotels certified review
« Satisfactory »

Room was adequate but definitely missed a makeup mirror in the bathroom.

Anonymous Families - 06/11/2018 AccorHotels certified review

Everything was beautiful overall. I was a little disappointed on the last day because I was sent on wild goose chase to find my car on the last day.

Our hotel has responded to the review
Our hotel has responded to the review

Ms .W. - Thank you for choosing Fairmont Royal York and for taking the time to complete our online survey. While we are happy to know that overall your stay was enjoyable, I am sorry to learn of the reported disappointment regarding your departure experience. Without detracting my concern for what has been shared, rest assured your feedback is taken seriously and has been reviewed by our management team. I apologize for the impact this had on your stay. We hope that you will choose to stay with us again and I invite you to contact me directly in advance of any future arrivals so that I may ensure that your visit is seamless and enjoyable. Thank you again for your feedback, it is truly appreciated. Warm regards, Shamini SHAMINI ESWARAKUMAR GUEST EXPERIENCE SPECIALIST Fairmont Royal York T + 1 … 5054 F + 1 … 4545 sh… http://www.fairmont.com Think before you print. Help reduce our environmental impact.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« I did not feel welcome »

check in was bad. No porters to help with luggage. The renos are getting annoying,

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