Hotel - Fairmont Banff Springs
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Fairmont Hotel

Fairmont Banff Springs

405 Spray Avenue 
T1L1J4  BANFF
CANADA

Based on 2,816 reviews
AccorHotels Rating Based on 2,816 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf
  • Tennis
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bowling (Paying)
  • Snow Skiing  (Nearby)

Catering

  • 12 restaurant(s)
  • 4 bar(s)

Business services

  • 35 meeting room(s)
See all services

Hotel location

Our rooms

Fairmont Banff Springs offers all the amenities of a world-class resort with superbly appointed guest rooms and attentive personalized service.From rooms tucked away in quiet corners of the castle with amazing views of the Bow Valley to spacious suites with sweeping mountain views, the perfect room awaits you.

  • 764 rooms
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,816 reviews

Our guest reviews for Fairmont Banff Springs

100% certified reviews from our guests

Find out more
AccorHotels certified review
Jackie Friends - 24/06/2017
« Banff Springs - fabulous because of Don Mooney and the rest of the VIP concierge staff. »

I appreciated all of the care and concern of the VIP concierge. The team took care of everything! I couldn't have organized our trip without them, and people had a wonderful experience. It was because of them! Thank you!

AccorHotels certified review
Anonymous Business - 24/06/2017
« Comfortable room and good service »

I had to have my keys recoded twice. Otherwise, the room was comfortable and the service was fine.

AccorHotels certified review
Maryanne Families - 24/06/2017
« Quintessentially Canada  »

The friendly and accommodating staff and the luxurious iconic hotel, nothing comes close. We thoroughly enjoyed are brief stay in the beautiful Rockies.

AccorHotels certified review
Anonymous Business - 24/06/2017
« Welcomed »

Treated with a smile, a joke, an answer before you've asked the question. Clean, comfortable, and always a little extra. Not extravagant, but creative and thoughtful.

AccorHotels certified review
Raeanne S. Couples - 23/06/2017
« It was beyond special! »

The staff are all friendly, happy and helpful. The rooms are beautifully kept and the mountain views were spectacular. The food was excellent and nicely presented. The whole experience, side trips, scenery, hikes and downtown was priceless.

AccorHotels certified review
David D. Couples - 23/06/2017
« it is a fantastic stay. »

the Fairmount Banff spring, one of my best like hotel in the world. it is really good for stay, all facilities are good, and good locate. if I will go to Banff next time I will chose this hotel as well.

AccorHotels certified review
Anthony W. Business - 23/06/2017
« Unique »

Great stay at the Fairmont Banff Springs for 10 nights.

AccorHotels certified review
Craig W. Couples - 23/06/2017
« It was relaxing and enjoyable to get away for a few days. »

I was a little disappointed in the room. We were gold club on the 4th floor, however the bathroom was a challenge as with the placement of the toilet paper holder, we literally had to sit sideways on the seat which was uncomfortable to say the least.

AccorHotels certified review
Oz Families - 23/06/2017
« Outstanding »

Great service from staff at all times

AccorHotels certified review
- Business - 22/06/2017
« as expected »

Had trouble geetting anything cold to drink... after Gold Floor 'closed' no one at reception knew where I could buy a can of soft drink in the hotel...

AccorHotels certified review
Chuck M. Business - 22/06/2017
« Wonderful service and care in a stunnig location »

My wife and I loved staying at your hotel. Excellent service and personal attention. Very good food.

AccorHotels certified review
Amy Families - 22/06/2017
« We loved the hotel and were very happy to stay on the Fairmont Gold floors. »

The service was impeccable. All employees were very responsive and helpful. This hotel is a landmark and very beautiful. A few issues we had were the following: extremely touristy with multiple large tourist buses. Although we loved the hotel, we would have preferred a quieter location. We booked and paid for The Fairmont Gold which is on the 5th floor. After checking in, we were told that we would be on the 4th floor. The rooms were renovated and nice but very small, especially for our family of four. I never saw a room on the 5th floor so I am not sure if they were bigger. Also, we have two children. They have a turn down service at night and during the first several days, we received 4 waters and 4 small chocolates. We stayed for a total of 6 nights and by the third-fourth night, during turn down, they would leave 2 chocolates and 2-3 waters. In the end, it did not make much of a difference, however with children, they had come to expect the small chocolate. I am not sure what happened and why this service fell off. We did not complain about this during our stay but I was unclear as to why this would happen. Overall, our stay was really great and the concierge service was extremely helpful.

AccorHotels certified review
Robert R. Friends - 22/06/2017
« Excellent service and accommodations.  »

Only problem was in getting times and reservations in restaurants. Suggests booking restaurants prior to arrival and notification at time of booking hotel.

AccorHotels certified review
Rob Families - 22/06/2017
« Best hotel stay ever »

I appreciate how beautifully you have maintained this elegant hotel. The staff was excellent - going out of their way to accommodate my sister and myself. They were gracious and knowledgeable from the concierge all the way down to the bus boys. A truly pleasant experience.

AccorHotels certified review
Anonymous Business - 21/06/2017
« Comfortable, luxurious and pleasant »

The experience was good. I had to wait for my room which was a bit frustrating after a long joinery. however, the staff were very accommodating and gave me an upgrade and a drink voucher which I appreciated. There were many nice amenities including the water int he room., the umbrellas at the entranceway ( you might want to place some in the rooms in the other wings since it rains in Banff so much? and you get wet going from your room to the main bldg to get an umbrella).

AccorHotels certified review
Pam Friends - 21/06/2017
« It was a great time!! »

Staff very nice and helpful. Pool area was wonderful. Food was good - really appreciated the wine and food that was left in the room. Only a bit disappointed that the Banff TV festival took over most of the hotel and we couldn't go around and look at everything we wanted too. As far as I know, we also had to pay the extra price because the festival was on.

AccorHotels certified review
Heather B. Couples - 21/06/2017
« Wonderful experience, staff, food, and room »

We booked under gold, so we were immediately directed by valet to gold check in. Our concierge was so pleasant and knowledgeable, gave us a tour, and got us to our rooms. Excellent service at Rundle (multiple visits with multiple servers), and at chophouse. Spa was excellent and golfing was perfect. We were greeted in the hallways by several different employees throughout our stay, wanting to ensure our questions were answered if we had any. Overall, experience was effortless which makes it so simple to have a wonderful time. Definitely will be back!

AccorHotels certified review
Jb Families - 21/06/2017

It was excellent service. All staffs are very friendly and helpful. Also extra service for special day was so great. We all enjoyed our stay and the view was phenomenal! Thank you for a great memory! We definitely will stay again.

AccorHotels certified review
Peter G. Couples - 21/06/2017

Very comfortable and always felt well looked after

AccorHotels certified review
Anonymous Business - 21/06/2017

all good!

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