Hotel - Fairmont Banff Springs
Fairmont Hotel Fairmont Hotel

Fairmont Banff Springs

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4.6/5 5,085 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed
  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • Pet allowed

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf
  • Tennis
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bowling (Paying)
  • Snow Skiing  (Nearby)

Catering

  • 12 restaurant(s)
  • 4 bar(s)

Business services

  • 35 meeting room(s)
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Hotel location

Our rooms

Fairmont Banff Springs offers all the amenities of a world-class resort with superbly appointed guest rooms and attentive personalized service.From rooms tucked away in quiet corners of the castle with amazing views of the Bow Valley to spacious suites with sweeping mountain views, the perfect room awaits you.

  • 764 rooms
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
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Your meetings and events

4.6/5 AccorHotels Rating Based on 5,085 reviews

Our guest reviews for Fairmont Banff Springs

100% genuine reviews from our guests

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AccorHotels certified review
Ordinaryman N. C. Couples - 14/11/2017
« Fairmont Banff Never Fails to Please »

We have been coming to Fairmont Banff Springs Hotel every two years for Spa and Cross country skiing. November has it all. ( XC Skiing, Spaaing and great services). The service in this hotel is one of the BEST in the world. They attempt to meet every need with a smile at all times. Some of their amenities like discount pre-buy of Hotel services credits (at a discount rate prior to arrival) and the Willow Springs Spa no longer taking Spa Finder is a new Negative of the Accor Hotel change over. Hopefully this will change since it was one of the reasons we travel from North C., USA to Banff. Restaurant Quality is 3.5 to 4 star on a 5 point scale. The Fairmont Gold floor is one of the Best amenities you can get to make for a perfect vacation. It is one of the most affordable Quality experiences you can find in the world. The scenic experience of the Park is equivalent or better than the Swiss Alps and towns like Lucerne.

AccorHotels certified review
J,. D. S. Business - 13/11/2017
« Staying for a Conference »

Good experience. Hotel staff are very well trained and helpful.

AccorHotels certified review
Justine Couples - 13/11/2017
« Gorgeous hotel - a must do! »

A lovely stay with great staff, great views and a little snow. A once in a lifetime must-do for all.

AccorHotels certified review
D. Business - 13/11/2017

My stay was fabulous from the second I arrived to the time we departed! Thank you!

AccorHotels certified review
Dayna Business - 13/11/2017
« 'Born to Fairmont'! »

From the moment I arrived at the Fairmont Banff, the service was over the top. The gentleman at the counter asked how my trip was so far, and upgraded me to a mountain. I am not sure if it was a mixup, but they sent champagne and strawberries to my room- which was such an amazing surprise. My view was spectacular. I ate at most of the restaurants- and all of the food was very reasonable priced and ALL DELICIOUS. My fav was the one in the lobby, and German pub! I also spent my Wednesday at the spa- which was just over the top in terms of amenities and service. The BIGGEST KUDOS I have to give Fairmont was the above and beyond service you gave me my last day. I was so excited to head to the Banff Gondola, that when it came time to pick up my car from self park, I drove right by lobby and forgot my luggage. Your staff had managed to get a hold of me right as I had almost arrived in Calgary. They thought quick, and on their feet, and managed to coordinate your tour bus company to delivery it TO ME in Calgary. That was above and beyond, and I cannot thank you enough. I will definitely 100% be back for a romantic weekend away with my spouse!

AccorHotels certified review
Truttan Business - 13/11/2017

Very well maintained, very clean, extremely friendly and helpful staff, when we pointed out a needed repair, they dealt with it immediately

AccorHotels certified review
Gillian V. K. Business - 13/11/2017
« wow. Just WOW. »

incredible. From booking to arrival to departure and everything in between it was just perfect. It was a hard stay to leave - it just felt like home. And the setting is so idyllic... I spent the morning of our last day floating in the outdoor pool staring at the moon, watching the sun come up, the sky change to sapphire blue and the mountains coming into view. Thank you for a beautiful experience.

AccorHotels certified review
Joy Business - 13/11/2017
« The staff was welcoming and their service, amazing! »

The Banff Springs Hotel is beautiful and the people working in the hotel made me feel very welcome and cared for. I had the opportunity to stay in a gorgeous room overlooking the spa, to relax in the spa, and to enjoy a number of meals at the hotel. The gold floor conceriege staff were friendly, helpful, and kind. Thank-you for a lovely mini-vacation during my work related stay with you!

AccorHotels certified review
Anonymous Business - 13/11/2017

It was a relaxing experience.

AccorHotels certified review
Anonymous Couples - 13/11/2017
« The ideal place to totally get away from it all. »

Fantastic stay, beautiful room and location. We loved the outdoor swimming pool and the mule deer. Thank you for making my birthday special with your cupcake. The only negative was the thin walls and the loud woman next door....we could hear her cell phone calls!

AccorHotels certified review
Anonymous Couples - 13/11/2017
« A pleasant get away. »

Staff were very helpful and most accommodating. I should have know this; however, I forgot that a castle in the winter is cold and draughty everywhere. At our request someone came to fix the thermostat to arrange for us to get some more heat in our room. We could not do that ourselves. Also there was no moderately priced dining room open on the Wednesday night we stayed at the hotel. Having said all this, the staff and service was so friendly and helpful that they made up for the inconveniences.

AccorHotels certified review
Anonymous Business - 13/11/2017
« I was extremely satisfied with the excellent service I received and loved staying in your gracious and lovely hotel. »

I was not happy about the scents that seemed to be sprayed into the lobby area (and other areas as well). I am extremely sensitive to fragrances and this bothered me quite a bit.

AccorHotels certified review
Amy K. Business - 13/11/2017
« Dry friendly staff »

Everything was amazing. We had an issue with the text messaging to get our bags and car brought up. Ended up having to wait 40 mins for the car.

AccorHotels certified review
Happy H. Families - 13/11/2017
« Another amazing stay at the Fairmont Banff Springs Hotel »

We came to the hotel to "take the waters" at the beautiful spa. Once again we experienced hospitality from the friendly hotel and spa staff.. It's always nice to stay at the hotel when visiting the spa. The trees outside the hotel were all decked out with lights, and looked just beautiful in the snow, and the view outside our window was breathtaking.

AccorHotels certified review
Anonymous Business - 13/11/2017
« Great service »

The staff were all extremely friendly and helpful

AccorHotels certified review
Liesel D. Business - 13/11/2017
« Most of my needs and concerns were met quickly. »

The check in was quick and the room was well maintained. Unfortunately, I was misquoted on the price of valet parking and my room key stopped working before my check out time.

AccorHotels certified review
Melissa Business - 12/11/2017
« Amazing! »

We had the most amazing experience. We got a free upgrade for the firsr night so we did not have to change rooms for the second night. I was so grateful for that. Also the food at the gold floor buffet was delicious and service impeccable.

AccorHotels certified review
Sara Business - 12/11/2017
« Superb »

Luxurious

AccorHotels certified review
Diana L. Business - 12/11/2017

The service throughout the stay was incredible. The staff were friendly, helpful and knowledgeable. The hotel was absolutely beautiful and extremely clean :) Thanks for the lovely stay!

AccorHotels certified review
Angelina F. Business - 12/11/2017
« Awesome!! »

Welcoming and kind staff. Great venue for teacher conference. No complaint !

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