Hotel - Fairmont Banff Springs
Fairmont Hotel Fairmont Hotel

Fairmont Banff Springs

4.6/5 10,057 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 379.05 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • pets allowed
  • 100% non-smoking hotel

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Golf
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Nearby)
    • Horse riding
  • Skiing  (Nearby)
    • Snow Skiing
    • Cross country skiing
    • Downhill skiing

Catering

  • 9 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 35 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Fairmont Banff Springs offers all the amenities of a world-class resort with superbly appointed guest rooms and attentive personalized service.From rooms tucked away in quiet corners of the castle with amazing views of the Bow Valley to spacious suites with sweeping mountain views, the perfect room awaits you.

  • 764 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 10,057 reviews

Our guest reviews for Fairmont Banff Springs

100% genuine reviews from our guests

Find out more
Sherry G. Couples - 14/12/2018 AccorHotels certified review
« Relaxing »

All our needs were met

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs and we are happy to see we met all of your needs. Thank you for sharing and please come visit us again! Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Beth P. Business - 13/12/2018 AccorHotels certified review
« Fantastic - ambiance - staffing - wonderful »

Fantastic - ambiance - staffing - wonderful

Anonymous Business - 13/12/2018 AccorHotels certified review
« fantastic spot - world class »

attended a conference

Our hotel has responded to the review
Our hotel has responded to the review

It was so nice to have BMO with us this week and we truly appreciate the positive feedback. Wishing you all the best for the holiday season, Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Taylor B. Couples - 13/12/2018 AccorHotels certified review
« Staff made for an incredible weekend »

From the valets out front to the concierges to the housekeepers, the staff really helped make this a very enjoyable weekend getaway. The view and the hotel itself are enough to draw people to Banff but the staff really made the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will share your kind accolades with our whole team today. It is always so nice to receive recognition from our guests in this way. Wishing you all the best for the holidays, Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Jeffrey Business - 13/12/2018 AccorHotels certified review
« Awesome »

It was an awesome expereience. The food, service and room was amanzing. The only thing I can say is the check in process is slow, but otherwise a great time. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, such as check in which we will strive to do. Thank you again for sharing your experience, and we hope that should your travels bring you back to Banff that the Fairmont Banff Springs will be your hotel of choice. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Leeann Business - 13/12/2018 AccorHotels certified review
« Branch Manager »

Excellent service and follow up via text

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your positive score on this online survey. We know it takes a few moments of your time to complete, and we value what it tells us about our products and services. It was very nice having your large group here with us this week and thank you for your positive review. If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Satisfied C. Couples - 13/12/2018 AccorHotels certified review
« Like Always, Best Stay I Could Imagine »

Everything at the Banff Springs was top of the line as usual, the grounds, the room and the staff are all amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your comments concerning your stay at the Fairmont Banff Springs. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. It is nice to hear that you had a very good stay. I noticed that you suggested there was a concern with access to a specific area. Can you share more details for I can follow up? Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

H. T. Families - 12/12/2018 AccorHotels certified review
« Relaxing and simple elegance. »

We were welcomed warmly by all staff and felt very comfortable. The hotel became even more enchanting with Christmas just a few short weeks away with Santa,and Mrs Claus greeting children and guests.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your positive score on this online survey. We know it takes a few moments of your time to complete, and we value what it tells us about our products and services. It is nice to hear you felt comfortable! If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Dick Couples - 12/12/2018 AccorHotels certified review
« Magical visit to the castle! »

Truly wonderful stay. The staff were outstanding and the hotel itself very unique.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the service our colleagues provided. We hope to see you again very soon. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Anonymous Families - 12/12/2018 AccorHotels certified review
« Refreshing »

I love the hospitality and the friendliness of the staffs at Banff Fairmont!

Our hotel has responded to the review
Our hotel has responded to the review

It was a pleasure to have your group with us and we appreciate the kind remarks very much. If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Nicholas G. Families - 12/12/2018 AccorHotels certified review
« Incredible »

We really enjoyed our stay there. The room was great, the building was amazing, and the staff was the best!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs, especially your kind remarks about our colleagues. We always like to hear this! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that should your travels bring you back to Banff that the Fairmont Banff Springs will be your hotel of choice. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Andre N. Friends - 12/12/2018 AccorHotels certified review
« Loved being pampered in a castle in the rockies! »

Again, loved being pampered in a castle in the rockies.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for staying with us and we are always happy to know our guest's feel pampered! If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Nicole S. Business - 12/12/2018 AccorHotels certified review
« Was an ok experience »

The massage I had was very loud and noisy, room was also noise and loud and a couple of the amenities like the blow dryer and bathroom plug ins didn’t work.

Anonymous Couples - 12/12/2018 AccorHotels certified review
« 50th Wedding Anniversary »

We stayed at both the Fairmont Jasper Park Lodge and the Fairmont Banff Springs. We were treated royalty in both hotels. Each staff member we encountered was so warm and welcoming. We are now confirmed Fairmont fans. Thanks to all that are employed in your establishments.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. I will ensure I also share your accolades with the team in Jasper! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your 50th anniversary experience, and we hope that should your travels bring you back to Banff that the Fairmont Banff Springs will be your hotel of choice. Wishing you many more happy years! Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Susan S. Friends - 11/12/2018 AccorHotels certified review
« Wonderful! »

This was my 5th time, I brought friends that had never been.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. We appreciate your loyalty and wish to thank you for bringing friends this time! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that should your travels bring you back to Banff that the Fairmont Banff Springs will be your hotel of choice. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Joseph P. M. Solo - 11/12/2018 AccorHotels certified review
« Extremely satisfied »

I had a nice, confortable and enjoyable stay at Fairmont Banff Spring hotel, my room (630) was well maintained throughout my stay, the switchboard and reception are very attentive to guests inquiries.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your positive score on this online survey. We know it takes a few moments of your time to complete, and we value what it tells us about our products and services. Thank you for travelling so far to stay here with us! If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Tracy L. Couples - 11/12/2018 AccorHotels certified review
« Had a nice time »

It was our 25th anniversary, and the staff did a great job to make it special. We were sad to hear some of the long term staff had left due to the new company takeover.

Our hotel has responded to the review
Our hotel has responded to the review

Happy milestone anniversary and thank you for sharing your feedback and for staying with us for the occasion. A hotel representative will be in touch. Sincerely, Fairmont Banff Springs

Trent G. Couples - 11/12/2018 AccorHotels certified review
« amazing »

everything was really good except for our break fast in the morning, didnt taste right other than that good experienve

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your comments concerning your stay at the Fairmont Banff Springs. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. It is nice to see that overall you did have a great experience. I noticed that you rated breakfast poorly though, and this does have our full attention. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, what restaurant this occurred in, and if you did tell a colleague in the area at the time so they could assist you with alternatives? Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Gabriela N. Business - 11/12/2018 AccorHotels certified review
« Very good »

Very good stay. Clean rooms, very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your comments concerning your stay at the Fairmont Banff Springs. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. It is nice to hear you enjoyed your guestroom and the service our colleagues provided. I noticed that you rated our “service” experience low for some of your dining. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered, what restaurant this pertains to, and if any of our colleagues were aware at the time that you were disappointed as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Greg B. Business - 10/12/2018 AccorHotels certified review
« First class stay »

Gorgeous facilities in an incredible setting with helpful, kind staff and tasty, fresh food. Even though it's a historical hotel its modern creature comforts and upgrades made my stay comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your positive score on this online survey. We know it takes a few moments of your time to complete, and we value what it tells us about our products and services. We are so happy to hear you were very satisfied and comfortable. If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

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