Hotel - Mercure Bogotá BH Zona Financiera
Mercure Hotel Mercure Hotel

Mercure Bogotá BH Zona Financiera

4.5/5 396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • EL DORADO
  • Languages spoken at the hotel
    • English
    • Spanish
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

63 comfortable and modern rooms with everything you need for well-deserved relaxation after a day's work. Equipped with WIFI, iPod docking station, LCD TV with cable channels, minibar and coffee machine.

  • 63 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 396 reviews

Our guest reviews for Mercure Bogotá BH Zona Financiera

100% genuine reviews from our guests

Find out more
Carlos Couples - 20/02/2019 AccorHotels certified review
« Carlos , F »

Very quiet Hotel small great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS ALBERTO F., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Alejandro O. J. Business - 13/02/2019 AccorHotels certified review
« Comfortable and well-located hotel »

Very pleasant, great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEJANDRO O., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora

Paul Friends - 05/02/2019 AccorHotels certified review
« Great coffee nice breakfast and cool room »

All of your staff was extremely helpful really like the hotel on the property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL EDWARD D., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Gonzalo A. Couples - 04/02/2019 AccorHotels certified review

Breakfast was very good !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GONZALO A. ARBELAEZ, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Carlos C. Business - 01/02/2019 AccorHotels certified review
« Unbelievable! »

I felt treated like a king

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS MARTIN C., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Business - 29/01/2019 AccorHotels certified review
« Very good »

Pleasant hotel, with only problem the lack of central heating

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMANOUIL K., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Catalina T. Couples - 26/01/2019 AccorHotels certified review
« Experience »

I like this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANA CATALINA T. OCHOA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Solo - 25/01/2019 AccorHotels certified review
« stylish Hotel with basic services »

the room and the hotel were were nice, though the services stripped to a minimum. Breakfast was limited in choice. friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VOLKER OLAF N., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Keyla Business - 04/01/2019 AccorHotels certified review
« Satisfactorio »

Satisfactorio

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEYLA SOFIA P., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Reuben C. Couples - 23/12/2018 AccorHotels certified review

Our stay was very pleasant, however, we found the bed very hard. The corridors were very echoey and staff were not considering guests sleeping, with loud talking and chatting outside the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GONZALEZ NARANJO J., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Director

Thomas F. Families - 22/12/2018 AccorHotels certified review
« The room was nice but unhappy with service. »

The room was fine but no fafacial tissue. The hotel advertises a shuttle to Zona Rosa in the elevator with drop off and return. We found out no return. Driver didn’t show. Needed to take an Uber and were late for our reservation. No one there for service at bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS M F., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Director

Anonymous Business - 21/12/2018 AccorHotels certified review
« Neat hotel in central Bogotá »

I booked an event for about 30 people and the hotel staff was well equipped to deal with all our requirements in a timely and accurate fashion. Hotel staff was terribly kind and keen to find solutions to any issues that came up throughout our stay. I organise events in Latin America and have always found Mercure staff to be highly professional and trained to high standards. The hotel has pleasant rooms and spaces and is very central, close to nice restaurants, facilities and transport hubs. I haven't given it the highest rating, because the location makes it also a highly polluted and noisy area. Finally, a small note on the inner decor: the corridors and rooms feature human silhouettes. It's a nice idea, but unfortunately, it reminded me (and fellow guests) of shooting targets. This is even more so in the rooms, where clothes hooks in the shape of round colourful knobs were placed at chest-height of the silhouttes. In a city with a more peaceful history you might get away with this decor, but I'm not sure Bogotá is one of those.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANANAY A., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Rt Business - 12/12/2018 AccorHotels certified review
« OK »

Not bad, but the hotel is very small and lack basic amenities such as A/C, room service, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARDO ALBERTO T., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Santiago Business - 07/12/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANTIAGO ANDRES H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Carlos C. Business - 07/12/2018 AccorHotels certified review
« Me he sentido atendido como un rey... »

All aspects of the hotel service are outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS MARTIN C., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Sankarsan Business - 02/12/2018 AccorHotels certified review
« good experience »

It was a good experience. It would be better if dinner would be prepared at hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANKARSAN P., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Director

Jeremy P. Business - 14/11/2018 AccorHotels certified review
« pleasant stay »

Staff is great, breakfast and location very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY P., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Anonymous Business - 07/11/2018 AccorHotels certified review
« Prof »

The service was slow at reception, with the ordering of food etc. Also, limited food service in the hotel. The room had a musty smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RASHIDA NOOR MAHOMED M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Drew W. Solo - 29/10/2018 AccorHotels certified review
« Clean, quiet and comfortable hotel in a great location! »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DREW W., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Javier P. Business - 14/10/2018 AccorHotels certified review

Very nice service people attending the hotel are great

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAVIER ALEJANDRO P. ECHEVERRIA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

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