Mercure Bogotá BH Zona Financiera

Customer review rating 4.6/5 607 reviews
Mercure Bogotá BH Zona Financiera
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Room 1

Number of guests
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Hotel extras

  • Financial District (547 yards/500 m from the hotel)

  • There are also excellent cafes and bars worth exploring in the area

  • A few blocks from Zona G

  • Free car park.

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • EL DORADOPaying
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bogotá BH Zona Financiera

Carrera 7 65 01
110231
bogotá
colombia

Tel: +5717424095

Fax: (+57)1/7424095

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    EL DORADO At 15km / 9.32 miles - Shuttle paying

  • By train

    ESTACION FLORES At 1km / 0.62 miles

GPS :4.6492144, -74.0591567999

Our accommodations

63 comfortable and modern rooms with everything you need for well-deserved relaxation after a day's work. Equipped with WIFI, iPod docking station, LCD TV with cable channels, minibar and coffee machine.

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard Room with twin semi-double beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

COFFEE SHOP

Type of cuisine: Cafe

Our free buffet-style breakfast offers a range of fresh juices, fruit, bread, cheeses, meats and eggs cooked to order. We also offer healthy options such as cereals and yoghurts.

Lunch

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Bar open from 2pm to 10pm, offering soft drinks, juices, alcoholic beverages, local and imported beers, cocktails, coffee machine and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Bogotá BH Zona Financiera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

607 reviews

Overall satisfied, but horrible 'exercise room'

Customer review rating 4.6/5

Anonymous Business - 09/09/2019 AccorHotels review

I was pleased with hotel staff. Very professional and friendly. Good breakfast. But I was terribly dissappointed in the 'exercise room'. I booked the Murcure partly because it said it had a gym; but when I arrived and saw it only had 3 old, low-quality machines (treadline, bike, elyptical machine) I almost left the hotel. You should stop advertising the exercise room. It's a lie. You don't have a bench. No weights. There isn't even enough room to properly stretch. It's a joke.

good arrival experience late night

Customer review rating 4.6/5

Steven Business - 09/09/2019 AccorHotels review

good and quick stay,Night shift receptionist Jonathan was his name I think, addressed me by my name so I did feel expected...I know from previous stay that he is always very nice but especially efficient...

People very kind, but the room had many problems

Customer review rating 4.6/5

Isabel S. Business - 04/09/2019 AccorHotels review

The phone battery did not work; the coffee maker did not provide hot water (the button for that seemed to no operate well); the dryer was broken, as it automatically turned off after two minutes of use. I requested the sauna to be ready with 10 minutes in advance as informed by the clerk at the reception guest; it took about 45 minutes for someone to prepare it. When I inquired what happened, the bell-boy simply said he got busy. When I asked for a new dryer, it also took about 20 minutes to get one, while I was on a rush to get to a meeting. The replacement did not work well either. The cleaning lady also forgot to replace the capsules for the coffee maker.

Customer review rating 4.6/5

Nelly C. Business - 26/08/2019 AccorHotels review

Excelent

Dear NELLY C. TRIANA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora

Good Place

Customer review rating 4.6/5

Santiago H. Business - 05/08/2019 AccorHotels review

Nice night

Dear SANTIAGO ANDRES H. AVELLA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Director

Great location; Good Value

Customer review rating 4.6/5

H C. Business - 30/07/2019 AccorHotels review

Hotel Mercury is well appointed with all your basic business traveling needs; Centrally located between the Norte (North Bogot) and Downtown, on a busy avenue (cra 7), it's " half an hour" to most places you'll probably visit. Breakfats is fine, however restaurant is not open for dinner (which may be disappointing if you arrive late and don't care t go out looking for one (fortunately, the options are plenty nearby the G-zone"; Rooms are comfortable and with ample space. The lobby is rather small and allows for too much noise from the street to leak in. Other than that, value is as expected.

Dear HENRY C. VEGA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Overall Experience was good

Customer review rating 4.6/5

Vijaykumar N. Business - 29/07/2019 AccorHotels review

Overall Experience was good, Would be great if the complimentary Breakfast menu is changed every day along by adding some Indian cuisines.

Dear VIJAYKUMAR N., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Noise

Customer review rating 4.6/5

Steve W. Business - 24/07/2019 AccorHotels review

Street noise, had to check out at 10pm and move to the Hilton because of this

Dear W. S., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Loved Bogota. And the Mercure was fine. Wish it had a restaurant that served lunch and dinner.

Customer review rating 4.6/5

Anonymous Business - 17/07/2019 AccorHotels review

The staff was very professional, courteous and contributed to my overall enjoyment of my time in Bogota.

Dear BARRIE DENOON D., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Very noisy at night and bed is not very comfortable

Customer review rating 4.6/5

Natalia Couples - 10/07/2019 AccorHotels review

This hotel was booked for me. Overall decent stay with the good effort by the staff but I myself won't book it in the future. Communications would be easier if staff would speak better English. (I know it sounds arrogant but unfortunately I speak English, Russian, and some Italian but very little Spanish.) The main complaint is about how noisy rooms are: windows do not provide the proper sound isolation as are standards in most of hotels I stayed outside Colombia (even budget hotels in Europe and USA who face much busier highway). The quality of stay would be also improved by the higher quality mattress.

Dear NATALIA M M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

More soundproofing

Customer review rating 4.6/5

Nicolas Business - 01/07/2019 AccorHotels review

The rooms overlooking la 7a are noisy from the traffic, the windows need more sound proofing. I also had to ask for extra shower gel.

Dear NICOLAS JOHN L., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Extraordinary customer service in all aspects; always preempting what was needed.

Customer review rating 4.6/5

Desire H. Business - 20/06/2019 AccorHotels review

Our conference was a total success thanks to your support. From the accommodations, the meals and the equipment and room, all aspects of our stay were supervised and cared for impeccably. Both Geraldine and Stephanie where excellent in dealing and communicating regarding the billing process and touristic ideas.

Dear DESIRE LAYNE H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

excelente

Customer review rating 4.6/5

Anonymous Business - 19/06/2019 AccorHotels review

satisfactoria

Dear ANA CAROLINA B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Excellent

Customer review rating 4.6/5

Jennifer P. S. Business - 18/06/2019 AccorHotels review

Wonderful

Dear JENNIFER PARRA S., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Good

Customer review rating 4.6/5

Santiago Business - 14/06/2019 AccorHotels review

Comfortable

Dear SANTIAGO ANDRES H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Excellent service at a great location for business

Customer review rating 4.6/5

Al Business - 11/06/2019 AccorHotels review

I'm always glad to stay at BH Mercure ZF, because the hotel personnel are always welcoming and provide an excellent service with courtesy and warmth. Since I'm a regular visitor, I feel very comfortable.

Dear ALEJANDRO O., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Estancia agradable

Customer review rating 4.6/5

Anonymous Business - 07/06/2019 AccorHotels review

Estancia agradable

Dear ANDRES ALONSO A., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

satisfied

Customer review rating 4.6/5

Anonymous Business - 06/06/2019 AccorHotels review

fast check-in and check-out missing some information in the room (wi-fi connection, etc.) good breakfast kind service

Dear JOANA M., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Awesome

Customer review rating 4.6/5

Paola Couples - 04/06/2019 AccorHotels review

We are extremely satisfied with our stay at the Mercure. The service, the people, the food, the size of the rooms, facilities, everything was just excellent! And the area, we felt very secure. I would definitely recommend it and stay over again when we come back to Bogotá.

Dear GEORGE HENRI B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Great

Customer review rating 4.6/5

Matteo Friends - 17/05/2019 AccorHotels review

Thevstay was great! Staff is very kind. Very clean room and you find what u need. Area is very strategic and safe

Dear MATTEO D., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora
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