Mercure Bursa The Plaza Hotel 5 stars

TripAdvisor rating 4.5/5 99 reviews
Mercure Bursa The Plaza Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • Le Club Membership ( loyalty program )

  • Healty Life Wellness & Spa Center ( Thermal Turkish Bath and Thermal Indoor Pool)

  • Mercure Bursa The Plaza Hotel into the city of center.

  • Close to shopping malls.

  • Walking distance to the Cultural Park.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Rowing (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bursa The Plaza Hotel

Cekirge Mah. Cekirge Cad. No:81
Osmangazi
16104
16104
bursa
turkey

Tel: +902242300100

Fax: (+90)224/2300119

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT ISTANBUL At 170km / 105.63 miles

  • By plane

    BURSA YENISEHIR AIR At 51km / 31.69 miles

  • By plane

    SABIHA GOKCEN AIRPORT ISTANBUL At 120km / 74.56 miles

  • By boat

    GUZELYALI FERRYBOAT At 26km / 16.16 miles

  • By boat

    MUDANYA FERRYBOAT At 29km / 18.02 miles

  • By boat

    MUDANYA IDO At 25km / 15.53 miles

GPS :40.197112, 29.037818

Our accommodations

Superior Room, 1 Double King Bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room, Twin Beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room, 1 Double King Bed, Panaromic City View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

2 Single Beds Deluxe

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Corner King Bed, Panaromic City View

  • Max. number of persons: 4
  • Area: From 40
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room, 1 Double King Bed or 2 Twin Beds, City View

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite, King Beds, Balcony

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Corner Suite Room with Seperate Sitting Area

  • Max. number of persons: 4
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Presidential Suite One Saloon and Two King Beds room, City View

  • Max. number of persons: 6
  • Area: From 160
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Mercure Bursa The Plaza Hotel restaurant serves inhouse and other guests lovely local and international dishes during the day. The restaurant is open for breakfast, lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DA VITTORIO RISTORANTE ITALIANO

Type of cuisine: Italian

The philosophy of "Da Vittorio" is using the best ingredients available in Bursa as well as importing from Italy to create dishes that are similar to the food prepared by the best chefs of Italy so that you don't have to travel anywhere else to enjoy real

OLYMPOS ROOF BAR & RESTAURANT

Photo non contractuelle / Strictly non binding

Olympos Roof Restaurant & Bar is designed to offer service and comfort along with the best panoramic view of the Bursa. Best for glass of drink after work would facilitate dismissing your fatigue.

BAR

Photo non contractuelle / Strictly non binding

Mercure Bursa Hotel bar serves inhouse and other guests lovely local and international drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 500

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Bursa The Plaza Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,034 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

99 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Alev I. S. Business - 05/08/2019 AccorHotels review

There was a misunderstanding on timing for spa reservation and they fixed it very quickly. In general The staff was very helpfull. Front desk, breakfast room. Mehmet Yagiz from breakfast room was really caring.

Dear Alev Irem s., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations
Customer review rating 4.6/5

Adel Solo - 03/08/2019 AccorHotels review

Nice but in lobby shoud make dim lights lights r to brought and should have softer pellows

Dear Adel A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Nice hotel with a good location

Customer review rating 4.6/5

Anonymous Families - 31/07/2019 AccorHotels review

Mercure hotel Bursa is a nice hotel with a good location and great reception staff, also breakfast restaurant staff are friendly and very helpful, but housekeeping needs a little bit improvement.

Dear Linah A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Welcome in Bursa...

Customer review rating 4.6/5

S. Ö. Families - 29/07/2019 AccorHotels review

The Mercure Bursa , this Hotel has the right to say they have 5 stars the Ambient and the professional staff was awesome. Everything you need is close by. The view is beautiful. Thx you Mr Demir for upgrades our room. And great stay.

Dear Ozkan S., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Nice Rooms but Lack of Service

Customer review rating 4.6/5

O. M. Business - 29/07/2019 AccorHotels review

Rooms were really nice and staying was really comfy. I needed to iron my shirts but the reception told me all the irons are currently used by other customers.

Dear Oguzhan M., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Great

Customer review rating 4.6/5

Omar Friends - 27/07/2019 AccorHotels review

It was fine stay.and great location, best of luck

Dear Omar A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Very good

Customer review rating 4.6/5

Anonymous Couples - 21/07/2019 AccorHotels review

Very nice, the staff were very kind and helpful And we they gave us a very good service

Dear Zvi Meir S., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Enjoy Bursa with Mercure Bursa the Plaza

Customer review rating 4.6/5

Ertugrul Families - 20/07/2019 AccorHotels review

Very nice and comfy hotel. Our room was clean, comfortable. Extremely polite and helpful personnel. Tasteful decoration in every corner. Very convenient location. Thermal water is a big plus in pool, Turkish bath. Will definitely stay again.

Dear Ertugrul A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

very good hotel but expensive

Customer review rating 4.6/5

Saleh A. Families - 14/07/2019 AccorHotels review

Convenient but too many rules which worries my stay

Dear Awrad A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. Kindly be informed that there is no way a receptionist would have told you that the minibar is free. There is a pricing list and a special note sticked in the fridge. I believe this is a misunderstanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Nice and clean

Customer review rating 4.6/5

Abdullah A. Families - 14/07/2019 AccorHotels review

I stayed 4 nights. The hotel was close to the city center, very clean and the staff were outstandingly awesome. Thanks to MELIKE at the reception.

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Excellent hotel

Customer review rating 4.6/5

Duca Families - 12/07/2019 AccorHotels review

Everything was perfect.Like and recommend this hotel for any purpose.Short staying was but excellent

Dear Milica K., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Excellent Hotel

Customer review rating 4.6/5

Muhammad I. A. Families - 11/07/2019 AccorHotels review

All the facilities are excellent

Dear Muhammad Irfan A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Luxury hotel, but too restrictive and argumentative

Customer review rating 4.6/5

David B. Business - 09/07/2019 AccorHotels review

The hotel rooms, lobby and bar are very nice. But, upon arrival (not during booking), you find out no outside food or drink is allowed, requiring room service orders for 10x the price. In addition, if you place a sealed soda in the minibar, you will be charged 25-€ 'cleaning' fee. During checkout, the manager asked about my stay. When I mentioned this, he immediatetly interrupted, and starting arguing with me. If you do not want feedback, do not ask. Based on this, I will not return with my teams, and advise my colleagues to avoid this hotel.

Sehr geehrter Herrn B. , wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Bursa The Plaza Hotel die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wie Sie erwaehnt haben , ein Tag vor Ihrer Abreise an der Rezeption habe Ich Sie persöhnlich angeredet und gefragt , wie Ihr Aufenthalt sei, danach haben Sie das Hotel als einschraenkend ( restrictive ) genannt. Ich habe Ihnen um Gründe nach gefragt und Sie haben mich benatwortet, dass wir ausserhalb das Hotel keine Speisen und Getraenke akzeptieren . Danach habe Ich Sie beantwortet, dass es ein Hotelstandard und Hygienenregeln ist. Darüber haben Sie sich zürück gezogen und kein Kommentare mehr gemacht. Deswegen sehe Ich hier kein Argumment unn/oder Streit, sondern ein klaren Informationsaustauch zwischen zwei Parteien. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ferda KUTSAL Hoteldirektor

Great hospitalty and high quality level on each area

Customer review rating 4.6/5

Ufuk O. Families - 03/07/2019 AccorHotels review

From arrival to departure in every stage me and my family fell ourselves like at home and all the stuff were soo kind and also interested to our comfort. Thanks to Mercure Hotel Bursa Team

Dear Ufuk O., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Good

Customer review rating 4.6/5

Imad K. Families - 28/06/2019 AccorHotels review

Good service good staff

Dear Mohammad Ayman B., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Excellent

Customer review rating 4.6/5

Anonymous Families - 21/06/2019 AccorHotels review

Comfortable , nice room furniture and size , clean , cooperative staff

Dear Fatema A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Bad

Customer review rating 4.6/5

Sherif A. A. Families - 19/06/2019 AccorHotels review

Not pleasant experience.

Dear Sherif E., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. I am sorry to hear that the communication was hard in English although all of our staff speaks certain level of English. Also you have mentioned feeling ignored, to take necessary actions for refreshment trainings to our staff; would you mind explaining this with a little bit of detail, where exactly have felt ignored? Thank you again for sharing your experience, and we hope to see you bak again soon. Yours Sincerely, Ipek İzmirli Front Office Manager

Hospitality at it's best

Customer review rating 4.6/5

World T. Couples - 13/06/2019 AccorHotels review

Our experience at Mercure hotel was splendid! Rooms were clean and comfortable with all amenities. Staff extremely helpful and friendly. Thermal pool and spa was great. We would like to thank everyone who welcomed us . Hospitality at it's best

Dear Imranur R., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Simply beautiful

Customer review rating 4.6/5

Ahmed E. J. Families - 11/06/2019 AccorHotels review

Everyone was very nice. The experience was remarkable. I would recommend this hotel to everyone

Dear Mohammed Hikmat A., We very much appreciate your comments regarding your stay at the Mercure Bursa The Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melike Kardes Guest Relations

Good experience

Customer review rating 4.6/5

Dr Y. A. R. A. S. Business - 14/05/2019 AccorHotels review

We felt comfortable and relaxed in your hotel but the breakfast needs a little improvement I mean it needs more choices

Dear Yousef A., We very much appreciate your comments regarding your stay at the Mercure Bursa Thermal & Spa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager
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