Hotel - Mercure Bursa Thermal & Spa Hotel
Mercure Hotel Mercure Hotel

Mercure Bursa Thermal & Spa Hotel

4.5/5 69 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 79.00 EUR Non member rate
From 71.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Rowing  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-00:00
    • Opening hours : Week-end 00:00-00:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 136 rooms
  • 119 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Baby bed
    • Phone with 2 handsets in room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 681 reviews

Our guest reviews for Mercure Bursa Thermal & Spa Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 69 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 16/01/2019 TripAdvisor review
« Memorable Stay »

I have to say, the service was excellent! Check-in/out was smooth and fast, receptionists were very professional and helpful.Property is well maintained and clean. Room with a good view, good sleep quality.Roof top bar has a spectacular view, signature cocktails tasted good too.

Fatima Couples - 12/01/2019 AccorHotels certified review
« Average »

It was ok except one incident happened and we didn’t like we brought water from outside and the security told us we are not allowed to bring any kind of food from outside then the receptionist said it’s ok but that will be the last time.... which is weird case for us..... also the Turkish hamam experience was not like what I expected the lady didn’t take even 10 minutes during the process?!!! Didn’t like it it was a waste of money!!!! And there was no flexibility in the check out time we asked for one hour extra but the lady at the reception refused and she gave us half an hour only!!!!!

Anonymous Families - 08/01/2019 AccorHotels certified review
« Engineer »

In general very good except the check out time , I am rely very disappointed, I am requesting late check out but ther respond big NO on any circumstances thin I asking half hour only !! But infortunatly that are insisting to leave the rooms at 12 pm sharp!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakan A., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. Firstly let me start by reminding you that late check out requests are being accepted as per Hotel occupancy. When the Hotel is fully committed unfortunately we can not say yes to late check out requests. However we offer lugguage storage as long as our guests need. We appreciate your sharing your concerns, and hope to see you back again soon. Kind Regards; Ipek İzmirli Front Office Manager

S. C. W. Friends - 07/01/2019 AccorHotels certified review
« Such a Memorable Stay »

First of all, thank you for the upgrade. Front desk service is excellent, friendly, helpful and efficient. Room is comfortable with an amazing view. Good sleep quality. Generous welcome fruit plate. Roof top bar provides a specticuler view. Good service too. Love the hotel will be back again when I am in Bursa in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choong W. S., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Mohamad Families - 31/12/2018 AccorHotels certified review
« My short and pleasant stay at Mercure Bursa »

It was a pleasant stay, so relaxing with great value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamad E., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Hassan Couples - 29/12/2018 AccorHotels certified review

Was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassan A., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ipek İzmirli Front Office Manager

Mohammed A. S. Families - 27/12/2018 AccorHotels certified review
« Unfriendly Staff »

I'm disappointed with the reception staff, they were unfriendly and/or did not understand my English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the Mercure Bursa Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would be pleased if you could tell us what exactly you had experienced with reception that disappointed you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ipek İzmirli Front Office Manager

Ayce O. Business - 24/12/2018 AccorHotels certified review
« great »

i had biz dinner at the itaian restaurant which was great. my room was very big altough i did not ask for it. it made me feel good :) thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayse O., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Safaa Couples - 23/12/2018 AccorHotels certified review
« Very nice experience »

The hotel was very clean, comfortable and very nice stuff The room is big The bed is big and comfortable The location is easy to reach all services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safaa A., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Riaz D. Families - 20/12/2018 AccorHotels certified review
« Mr D. »

All expectations were met. I would like to suggest that supper should not be the same menu every night, in some cases people either have allergies and cannot eat certain foods and it becomes monotonous. Secondly, Ozgyr the staff member is an Outstanding, helpful person. He deserves an award. Thanking You Riaz D.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Riaz Ahmed D., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Maria Business - 26/11/2018 AccorHotels certified review
« great welcoming and clean and friendly english speaking staff »

the rooms were clean the staff was pleasant and very much appreciated the fact that they spoke English. I would like to mention that the breakfast was not very good, barely any selections. would be nice to have more options in the HOT FOODS ex: bacon, eggs, regular sausage , pancakes etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria R., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Mohib F. Business - 25/11/2018 AccorHotels certified review
« Wonderful »

It was relaxing and refreshing at the same time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohib F., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Mmi Business - 05/11/2018 AccorHotels certified review
« Very good as expected »

As stated above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel M., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Hans Business - 03/11/2018 AccorHotels certified review
« Mercure Bursa october 2018 »

Comfortable hotel with all amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans-Williams R., Thank you for the review of our hotel! Hope to see you again very soon. Sincerely, Yeliz CELIK Guest Relations Executive

Anonymous Couples - 02/11/2018 AccorHotels certified review
« very nice »

Rooms are little bit dark and breakfast could be little better, but the staying is very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beniamino M., Thank you for the review of our hotel! Hope to see you again very soon. Sincerely, Yeliz CELIK Guest Relations Executive

Good P. T. S. Families - 02/11/2018 AccorHotels certified review
« Best facility in area »

Along çekirge area ı can surely admit Mercıre is the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohanad A., We very much appreciate your comments regarding your s. at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Toni Business - 16/10/2018 AccorHotels certified review
« very nice hotel »

perfect room , fabtastic thermal water and sauna , fantastic teras bar on the roof , good garage for parking , good room and cleaning , good breakfast - must be improved with latte machiato and tea available in restaurant for guest choose- nice location , nice view from superior floor rooms .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antoniu B., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Muneer A. R. Families - 15/10/2018 AccorHotels certified review
« The Mercure ever »

Clean rooms service is perfect staff always smiling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muneer A., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Loïc Business - 09/10/2018 AccorHotels certified review
« Perfect stay »

Warm welcome, big room , free parking . One of better hotel where i go .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loic P., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

Sofian A. Business - 05/10/2018 AccorHotels certified review
« Great place »

Friendly profational staff and service as very good. Rooms very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sofian a., We very much appreciate your comments regarding your stay at the Mercure Bursa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yeliz CELIK Guest Relations Executive

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