Hotel - Mercure Istanbul Bomonti
Mercure Hotel Mercure Hotel

Mercure Istanbul Bomonti

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4.2/5 298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00:00
    • Opening hours : Week-end 0:00:00-0:00

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

  • 203 rooms
  • 30 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • WiFi in your room
    • Work desk in all rooms
    • Telephone
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 298 reviews

Our guest reviews for Mercure Istanbul Bomonti

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Mossaab Couples - 03/04/2018
« excellent hotel,excellent service, excellent location! »

the hotel was very nice, loved the lobby, the staff were very kind, the customer services lady was very nice too. i was upgraded to a delux suite and the room was very nice and very clean, i had a wonderful time. the hotel also arranged my aniversary with roses and a cake and fruits which was a very good gift. I would recommend this hotel to anyone going to istanbul

AccorHotels certified review
Anasse Couples - 27/03/2018
« Great stay in Mercure Bomonti »

Very strategic location. Attentive care from the Guest Relations Staff. May be the desk is to be less "dry". Otherwise everything went SUPER at Mercure Bomonti.

AccorHotels certified review
S.ali.m Families - 25/03/2018
« Good location, big room, acceptable breakfast »

The overall look of Hotel, lobby and restaurants was Good, modern, clean and comfort. The attitude of staff in reception was normal, we reached 12 a.m. and requested before for early check-in but waited for one hour 10 min, They told that will bring us refreshments during the time waiting for room but nothing offered. One family came after us but get room sooner than us. The room received was big enough for family but there was twin beds, asked to change but waited for 15 min to connect the beds. During connecting the beds two guys entered the room and inject pest control drug in the corner of the room, I shocked! The bell boy and guy who fixed beds expecting for tips but they were polite and I paid the tip. The gust Service staff was very polite always with smile and kind, good English speakers, the one we had main contact with her was Shirin, the Azari lady. The service driver to the Cevahir and Taksim that once we take the ride in 21st March @ 2p.m. was not kind and when noticed that there are guest for both destination nagged on ladies on reception and his driving was crazy. Answered one of the guests rude. The breakfast was acceptable, limited choice but good quality. The chef was making eggs was kind especially one who was old. Our room was in 1st floor room 1111, was noisy howbeit I asked in booking request I need a quiet room. The rooms door lock from inside didn't work and two times staff entered when we were inside. The airport service cost is 3 times more in comparison with yellow taxis. Over all I'm OK for stay just mentioned point for your info and service improvement.

AccorHotels certified review
M. A. Families - 14/03/2018
« good »

The location was good and the service was excellent

AccorHotels certified review
Carmina V. Friends - 13/03/2018
« I couldn’t take a shower the whole time I was there »

The whole time I was there I couldn’t take a shower. The first night there was no hot water and after that the water ran brown. I tried 3 different rooms. This is unacceptable

AccorHotels certified review
Raed Business - 06/03/2018
« spacious and clean »

staff very helpful. rooms are amazing.... clean and spacious.

AccorHotels certified review
Ahmet A. Business - 25/02/2018
« Smooth »

By chance, I have experienced a system failure at Accor Hotel Reservation tool, so I waited for almost half an hour for the system to be ready but unfortunately as it was still down the reservation desk made things manually as I was in hurry; they were helpful and I assume they upgraded me to a better room... Also, although I did my reservation and payment online, unfortunately payment was not completed again because of system failure.. Besides the IT problems, everything was fine.

AccorHotels certified review
M. N. Families - 13/02/2018

everything is as good as possible

AccorHotels certified review
Matthias W. Business - 09/02/2018
« Perfect Hotel in a nice little downtown area »

Perfect treatment from all employees, extremely friendly and service focused

AccorHotels certified review
Hasan A. A. Families - 30/01/2018
« Farmhouse »

Housekeeping staff was not good . During my 6 night stay they did not vacume my rooms, more over they some of them they do not knock the door before entering the room. Some stag should speak English or Arabic. Resection staff are very good.

AccorHotels certified review
Anonymous Couples - 09/01/2018
« Fahad »

First, they gave me a room other than the one I booked. Secondly, some of the staff at the reception desk were fiddling. Thirdly, there was an employee telling us that the hotel restaurant was booked and did not want us to enter. It was just a part of the restaurant, it was catered for

AccorHotels certified review
Mildred Families - 30/12/2017
« It's was not what I expected . Room, site etc »

I booked for 2 double bed with single. Only to get one big bed for 3 . The pictures you put in the net is not the same , when someone come to the hotel. Gym too small , pool, etc. Sheets are too dirty. With stains

AccorHotels certified review
Anonymous Business - 21/12/2017
« Honestly - Poor »

Check in - Excellent. Swift and personable Room - Too Hot and no Air-Con. When asked to turn down simply told to open the window to a noisy street. Internet - Very Poor. Could not even make a simple voip call TV - NO English channels

AccorHotels certified review
Sedighe K. Solo - 19/12/2017
« Miss »

I realy enjoyed staying at your hotel. Everything was great and the hotel ambiance was good, the staff was kind and very helpful ! I definitely will come back !

AccorHotels certified review
A. Families - 04/12/2017
« good »

language barrier

AccorHotels certified review
Kateryna Business - 14/10/2017
« Bad customer service »

I arrived around 11 p.m. There was water on the floor in the bathroom. They sent a housekeeper to check it and he cleaned the water. In 20 minutes water appeared again. I called reception and this time technician came, he did something in the bathroom and left saying that all should be fine now. But in 15 minutes water appeared again. After that I was offered another room. In 15 minutes I moved to other room, but it was not clean - it was dirty near the bed. I called to reception again, they told me that somebody will come and vacuum the room. But actually it was around midnight and I told that noise will wake up people on the floor. After that I was told that they will find another room for me and upgrade it. In about 30 minutes I was placed to suite. The room was nice, but it had bad smell in the bathroom. As it already was about 1.30 a.m. and I was exhausted I just went to bed. I had couple of confusions with the people on reception - when you call them in the night with some questions, they say that all could be done and you just need to come in the morning. When you come in the morning, different people tell you that person who told you this yesterday is new and did not know that these services are not available. So it is very confusing especially when you do not know Turkish and travel for work with pretty busy schedule. I stayed in other Mercure hotels before and this stay was the most unpleasant for me.

AccorHotels certified review
Syed A. Business - 25/09/2017
« Very bad service »

They do not know the platinum member status. This hotel is not fit to be a accor member. Imperial hotel is only use accor brand just to get customer

AccorHotels certified review
Soliman A. Families - 18/09/2017
« Awful experience »

I did not enjoy my time at all in this hotel, very bad services and housekeeping... No towels most of the time Cleaning of my room is very bad Staff is not smiling at all!!!!

AccorHotels certified review
B. Business - 18/09/2017

The Air conditioning was leaking, the TV was not working and the light was flashing ... I think there is a problem of maintenance!

AccorHotels certified review
M A. S. Families - 05/09/2017
« Excellent Services »

Friendly and professional reception and supporting services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Al S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bomonti. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guzel Khuzina Guest Relations Department

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