Hotel - Mercure Istanbul City Bosphorus Hotel
Mercure Hotel Mercure Hotel

Mercure Istanbul City Bosphorus Hotel

Our hotels AccorHotels
4.1/5 202 reviews
All hotels in Istanbul
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 72.00 EUR Non member rate
From 72.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 0:00-0:00

Business services

  • 18 meeting room(s)
See all services

Hotel location

Our rooms

  • 240 rooms
  • 100 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 202 reviews

Our guest reviews for Mercure Istanbul City Bosphorus Hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Oya Solo - 12/02/2018
« Ok. »

Service and personnel are really welcoming and friendly and also extremely sufficient yet the rooms are slightly outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oya A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Georgios A. Business - 02/02/2018
« Great Bosphorus View, Convenient access to highway »

Room was very clean and very well equiped. Front desk staff was very kind and helpful during Check-in and Check-out procedure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgios A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ricardo C. Business - 20/01/2018
« Perfect solution for meeting in center of Istanbul »

The hotel is amazing, the people are warm, friendly and professional. The rooms are clean and bed comfortable. The bar at the last floor is a good plus!! Breakfast can be improved with some more food, coffee quality has margin to be improved as well with a real automatic coffee machine. In general it's very good, I'll be there next time for sure!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo c., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
S. Business - 19/11/2017

location is good, at walking distance to any transportation the hotel is basic cleanliness could be better, in 8 days they never changed the sheets

Our hotel has responded to the review
Our hotel has responded to the review

Dear D'Altri S., Thank you for taking the time to tell us about your experience at the Mercure Istanbul City Bosphorus Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Shirin R. Business - 12/11/2017
« Not comfortable and not convenient »

The sheets and bathroom and shower were good and clean. But noisy fan, noise of night traffic, uncomfortable matress, old fashioned safe box, ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Peter Business - 14/10/2017
« Nice hotel with Good location and spectacular view. »

Good experience with one night business stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Peter Business - 01/10/2017
« Excellent business hotel at very good location »

Excellent business hotel with all facilities at excellent location, , good price quality, with good wifi and fitness. Some minor points is that some off the waiters are not at business friendly level, and the rooftop restaurant with excellent view has too limited menu, and a bit chilly in windy times with open windowdoors

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Van Elslander, We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 20/09/2017
« Nice and convenient »

Convenient location, helpful staff, good breakfast, nice view from the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin M., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sam Solo - 15/08/2017
« good location »

The hotel is located in a very nice position with metro, metrobus and buses at walking distance Staff is in general friendly Basic rooms are small, while medium rooms are more comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear D'Altri S., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kaaed A. A. Business - 29/07/2017
« Generally, I enjoied my stay at the hotel »

Everything was quite good - cleanliness, staff responsivness, etc. , but the swimming pool was small and the breakfast needed more variaty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaaed Ali, We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Maan F. Families - 23/07/2017
« Mr »

The location of the hotel is good and the reception staff is nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAAN F., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David F. R. Business - 10/07/2017
« Good value for money »

Good value for money, and good central location in Istanbul. Although the hotel needs a renovation and there is tobacco smell in the room (1909).

AccorHotels certified review
Osama A. Business - 30/06/2017
« good »

Good but less than what expected

AccorHotels certified review
Rony Business - 04/06/2017

Good Location / Nice Staff / Clean

AccorHotels certified review
Timo K. Business - 19/05/2017
« Very reasonably priced 4-star hotel »

Everything was fine, nothing special bu very reasonably priced

AccorHotels certified review
Anonymous Business - 13/04/2017

Very nice hotel, good location.

AccorHotels certified review
Anonymous Business - 13/03/2017

The nice and large rooms

AccorHotels certified review
Anonymous Business - 24/02/2017

The temperature in the room was very hot, it was not possible to adjust the temperature the thermostate was set at the lowest setting. Even turning the system off, the temperature remain hot. This was the case for two other guest in different room. We agreed that we will never stay there again. Not that I had xperience the same thing five years ago when the hotel was called the Plaza, if I new it was the same one I wouldn't have staid their this time. All that time and you never corrected the problem, I am surprised you are asking for the guests to describe their experience.

AccorHotels certified review
Anonymous Business - 13/02/2017

I am a gold member of Accor Groups which means I stay many nights in the hotels. I really like Mercure but your hotel in terms of staff's approach is far from Mercure standards. I stay there because of the location but each time I think twice. The employees stayed in the old brand mentality which used to serve more local people than foreigner who expect a smile when they are served. I had no welcome drink, no upgrade but this is not so important. However when I ask politely a coffee and thank you when I am served, as a civilized person I expect a smile and a nice word like enjoy...No smile, no word, just putting the drink on the table. This happened every time asked something and it shows that employees are not satisfied in their job and they are not happy. This definitely harms your brand.

AccorHotels certified review
Anonymous Business - 03/02/2017

I booked a superior room with a double bed and was given for the first night a room on the 17th floor with 2 singles which I have to say was crap. the TV speakers were blown, the bed was too small and the room smelt of smoke. I complained on the next morning and was given a room on the 20th floor which was fantastic... Should I really have to complain before I get a good room ??? There was no bar in the hotel so nowhere to go for a drink and relax. The swimming pool was too cold and I was forced to wear a stupid swimming cap (not needed at Point hotel). For room service I ordered a tuna salad and the lettuce was brown and covered in oil.. Disgusting. The breakfast was okay, but lacked inspiration... Not great.. Hotel felt dated and old...

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 72.00 EUR Non member rate
From 72.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 650 m Raffles Istanbul
Raffles Istanbul
From
From 268.00 EUR Non member rate
From 268.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 940 m Fairmont Quasar Istanbul
Fairmont Quasar Istanbul
From
From 118.15 EUR Non member rate
From 118.15 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km Mercure Istanbul Bomonti
Mercure Istanbul Bomonti
From
From 60.00 EUR Non member rate
From 54.00 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 2.6 km Swissôtel The Bosphorus, Istanbul
Swissôtel The Bosphorus, Istanbul
From
From 211.00 EUR Non member rate
From 211.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in ISTANBUL
See rates