Hotel - Mercure Istanbul City Bosphorus Hotel
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Mercure Hotel

Mercure Istanbul City Bosphorus Hotel

Barbaros Bulvari No 165  Balmumcu Besiktas 
34349  ISTANBUL
TURKEY

Based on 121 reviews
AccorHotels Rating Based on 121 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • Fitness centre
  • Hammam

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air Conditioning
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 0:00-0:00

Business services

  • 18 meeting room(s)
See all services

Hotel location

Our rooms

  • 240 rooms
  • 100 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 121 reviews

Our guest reviews for Mercure Istanbul City Bosphorus Hotel

100% genuine reviews from our guests

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AccorHotels certified review
David F. R. Business - 10/07/2017
« Good value for money »

Good value for money, and good central location in Istanbul. Although the hotel needs a renovation and there is tobacco smell in the room (1909).

AccorHotels certified review
Osama A. Business - 30/06/2017
« good »

Good but less than what expected

AccorHotels certified review
Rony Business - 04/06/2017

Good Location / Nice Staff / Clean

AccorHotels certified review
Timo K. Business - 19/05/2017
« Very reasonably priced 4-star hotel »

Everything was fine, nothing special bu very reasonably priced

AccorHotels certified review
Anonymous Business - 13/04/2017

Very nice hotel, good location.

AccorHotels certified review
Anonymous Business - 13/03/2017

The nice and large rooms

AccorHotels certified review
Anonymous Business - 24/02/2017

The temperature in the room was very hot, it was not possible to adjust the temperature the thermostate was set at the lowest setting. Even turning the system off, the temperature remain hot. This was the case for two other guest in different room. We agreed that we will never stay there again. Not that I had xperience the same thing five years ago when the hotel was called the Plaza, if I new it was the same one I wouldn't have staid their this time. All that time and you never corrected the problem, I am surprised you are asking for the guests to describe their experience.

AccorHotels certified review
Anonymous Business - 13/02/2017

I am a gold member of Accor Groups which means I stay many nights in the hotels. I really like Mercure but your hotel in terms of staff's approach is far from Mercure standards. I stay there because of the location but each time I think twice. The employees stayed in the old brand mentality which used to serve more local people than foreigner who expect a smile when they are served. I had no welcome drink, no upgrade but this is not so important. However when I ask politely a coffee and thank you when I am served, as a civilized person I expect a smile and a nice word like enjoy...No smile, no word, just putting the drink on the table. This happened every time asked something and it shows that employees are not satisfied in their job and they are not happy. This definitely harms your brand.

AccorHotels certified review
Anonymous Business - 03/02/2017

I booked a superior room with a double bed and was given for the first night a room on the 17th floor with 2 singles which I have to say was crap. the TV speakers were blown, the bed was too small and the room smelt of smoke. I complained on the next morning and was given a room on the 20th floor which was fantastic... Should I really have to complain before I get a good room ??? There was no bar in the hotel so nowhere to go for a drink and relax. The swimming pool was too cold and I was forced to wear a stupid swimming cap (not needed at Point hotel). For room service I ordered a tuna salad and the lettuce was brown and covered in oil.. Disgusting. The breakfast was okay, but lacked inspiration... Not great.. Hotel felt dated and old...

AccorHotels certified review
Anonymous Business - 24/01/2017

very good experience; everything perfect ... from booking till departure

AccorHotels certified review
Anonymous Families - 10/01/2017

Really apalling in every respect, noise, airiation, no chance given to use swimming pool / sauna...room was not always clean- overall people not 100 % in servicing attitude

AccorHotels certified review
Anonymous Solo - 28/12/2016

very friendly staff, room was clean and updated (i got an upgrade for my reservation). it was not possible to open the window and the room was too warm due to the heating (unable to control the temperature)

AccorHotels certified review
Anonymous Solo - 06/12/2016

Great.All perfect! Staff amazing. the only problem that i cannt get my points . I stay from 30sep-15 October 2016. Reservation was made via accorhotel site. I do have bill for that period.But i got points just for stay 4-10 October. I requested to add points several times but nothing was added. Please do

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