Mercure Istanbul The Plaza Bosphorus 5 stars

Customer review rating 4.2/5 537 reviews
Mercure Istanbul The Plaza Bosphorus
See on a map
+ 18 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Within easy access to transportation to the city. Hotel is located nearby Bosphorus Bridge.

  • Walking distance to mega shopping malls

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Istanbul The Plaza Bosphorus

Barbaros Bulvari No 165
Balmumcu Besiktas
34349
34349
istanbul
turkey

Tel: +902123702020

Fax: (+90)2123702070

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT At 21km / 13.05 miles

  • By boat

    BESIKTAS At 2km / 1 miles

GPS :41.062822, 29.011331

Our accommodations

All rooms are designed to offer a special environment with relaxing colors and design. Some of them offer city view and others bosphorus view. They are between 30 m² and 75 m². A variety of room categories provide maximum luxury and comfort for all term stays. Consists of 240 rooms and 484 beds.

Superior Room, 1 Double Bed, City View

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, Twin Beds, City View

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, 1 Double bed, Bosphorus View

  • Max. number of persons: x3
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, Twin Beds, Bosphorus View

  • Max. number of persons: x3
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 Double Bed, City View

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite, 1 Double Bed, City View

  • Max. number of persons: x4
  • Area: From 50
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room, Twin Beds, City View

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 1 Double Bed, City View

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room, Twin Beds, City View

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room, 1 Double bed, Bosphorus View

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room, Twin beds, Bosphorus View

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe Room, 1 Double Bed, Bosphorus View

  • Max. number of persons: x3
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite, 1 Double Bed, Bosphorus View

  • Max. number of persons: x4
  • Area: From 50
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Club Suite, 1 Double Bed, Bosphorus View

  • Max. number of persons: x4
  • Area: From 60
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite, 1 Double bed, Bosphorus View

  • Max. number of persons: x4
  • Area: From 75
  • Views: Ocean/Sea view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Family Junior Suite 1 Double Bed & Twin bed Bosphorus View

  • Max. number of persons: x4
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

SKY BAR AND RESTAURANT

Type of cuisine: International

The Sky Bar and Restaurant is located on the top of the hotel. The restaurant has a full view of Istanbul Bosphorus. Enjoy your drinks and dishes by the magnificent view of Istanbul.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE DE PLAZA

Type of cuisine: International

Cafe De Plaza restaurant located on the first floor. The restaurant serves international dishes as well as cakes and chocolate specialities from 10.00am until 11.00pm. Every afternoon you may also have your favorite drinks with soft music.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 261 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 77 people

Find out more
Mercure Istanbul The Plaza Bosphorus Meeting Room

Our guest reviews for
Mercure Istanbul The Plaza Bosphorus

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

537 reviews

Good location with excellent view on Bosphorus

Customer review rating 4.2/5

Ugurs Business - 13/05/2019 AccorHotels certified review

I like the location which is very convenient to reach many different districts of Istanbul easily.

Dear Ugur S., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fadi a.

Customer review rating 4.2/5

Fadi A. Families - 08/05/2019 AccorHotels certified review

Only service was ok spicily mr burak was very good

Dear Nihed D., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dr

Customer review rating 4.2/5

Anonymous Families - 05/05/2019 AccorHotels certified review

Everything wes good except aircondation Was not at all good

Dear HASSAN A., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Johnson Business - 02/05/2019 AccorHotels certified review

Great

Dear Eloy J., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very confortable

Customer review rating 4.2/5

Phi Business - 30/04/2019 AccorHotels certified review

everything has been done to support me

Dear Philippe L., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Did not meet our expectations

Customer review rating 4.2/5

Saavas Business - 30/04/2019 AccorHotels certified review

In the morning, we requested two dental kits, after waiting 30 minutes and called twice more between that time, we gave up and went to our meeting. We returned to find the dental kits, but meant we did not even brush our teeth as what we should expect from this level of service. Same morning we wake up to have coffee and the wooden disposable stirrer had black stains on it.. Again, not what you should see here. We wanted to briefly see the swimming pool, after going one floor down to what looked like the fitness centre, the person sitting down was unpleasant and gave us vague directions, then after asking him again he directed us upstairs, only when going back up and then down, meeting someone else were we able to find the swimming pool which we ended up not even using. Unhappy moment again. The positives: The food we had in the evening was very nice, the person who showed our room was perfect.

Dear SAVAS Y., Thank you for taking the time to tell us about your experience at the Mercure Istanbul The Plaza Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

perfect

Customer review rating 4.2/5

Baran Couples - 29/04/2019 AccorHotels certified review

verygood this is the one of the best Mercure hotels I have been to. very clean and helpful service

Sayın BARAN K., Mercure Istanbul The Plaza Bosphorus ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Very nice customer service

Customer review rating 4.2/5

Giansante Business - 26/04/2019 AccorHotels certified review

Very good room and well cleaned, amazing breakfast and well maintained gym. People are very helpful.

Dear Giansante A., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

adqueate

Customer review rating 4.2/5

Basil Solo - 19/04/2019 AccorHotels certified review

food was of average standard.

Dear BASIL M., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good!

Customer review rating 4.2/5

Michael Solo - 19/04/2019 AccorHotels certified review

Very comfortable!

Dear MISCHA A., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed

Customer review rating 4.2/5

Mohamed M. Solo - 11/04/2019 AccorHotels certified review

I enjoyed staying with you recently but the room I stayed was not large enough, however, the service was excellent and the staff at reception was doing great and I appreciated them.

Dear Mohamed M., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient, new rooms lack taste

Customer review rating 4.2/5

Guest Solo - 10/04/2019 AccorHotels certified review

Liked to be welcome as an AccorHotel member. Was surprised to find out I was given a room with 2 single beds. I was too tired to care so didn’t ask for a change, but is was very uncomfortable. Also the new rooms feel like a hospital room.

Dear Jak T., Thank you for taking the time to tell us about your experience at the Mercure Istanbul The Plaza Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice

Customer review rating 4.2/5

Philippe G. Business - 08/04/2019 AccorHotels certified review

Room is nice, an extra door between the room & the entrance door would be welcomed as the corridor light enters into the room. I like the fitness center if it could open at 6.30am instead of 7am this would be great. I could work out before early meetings

Dear Philippe G., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Date Night with my Wife

Customer review rating 4.2/5

Sait F. A. Couples - 04/04/2019 AccorHotels certified review

We enjoyed our stay here, we were meeting some friends at Besiktas and Etiler, and hotel in a mid point served us well.

Dear Sait Fatih A., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Anonymous Couples - 03/04/2019 AccorHotels certified review

Very pleasant

Dear YOUSEF B., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

For Business ok, but nothing more

Customer review rating 4.2/5

Ap Business - 01/04/2019 AccorHotels certified review

Carpets in the room are not really cleaned up. Rooms are bit old fashioned, worn out/used. Windows can't be open, at least not on higher level. Service overall good.

Dear ANDREAS P., Thank you for taking the time to tell us about your experience at the Mercure Istanbul The Plaza Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business trip to Istanbul

Customer review rating 4.2/5

Riccardo F. Business - 31/03/2019 AccorHotels certified review

Mercure is a very good hotel. Good rooms, good service and people always available for any request

Dear RICCARDO F., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice service of front guys and reception

Customer review rating 4.2/5

Nikolay Business - 22/03/2019 AccorHotels certified review

Was really amazed by possibility of smoking around and in the area of the hotel. Wasn't really amazed by service in the cafe on the first floor (near the elevator).

Dear Nikolay O., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst Accor hôtel

Customer review rating 4.2/5

B. G. Couples - 13/03/2019 AccorHotels certified review

It was the worst expérience in Accor hôtels for the last few years. Room with old fourniture. I have paid online when i arrived at the hotel they asked for the payement i have paid cash althoug the stay was a gift from a Friend at the same Time they have deducted the amount from his account personnel not proposing solutions lack of information, not able to communicate the info properly in english. Conditionner not working properly. Hard to breathe in the room.... Uncomfortabe bed. Covers obviously not Clean they just switched sides. When switching on thé lights thé buttons felt on thé ground each Time... Room 907. Didnt feel welcome as leclub Accor member or to become a Platinum member again. Definetly not a 5 stars hôtel.

Dear g. B., Thank you for taking the time to tell us about your experience at the Mercure Istanbul The Plaza Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.2/5

Rima I. K. Business - 04/03/2019 AccorHotels certified review

It was nice except the heat was too much even though we put it off in our room.

Dear RIMA K., We very much appreciate your comments regarding your stay at the Mercure Istanbul The Plaza Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in istanbul