Hotel - Mercure Istanbul City Bosphorus Hotel
Mercure Hotel Mercure Hotel

Mercure Istanbul City Bosphorus Hotel

4.1/5 308 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-0:00
    • Opening hours : Week-end 0:00-0:00

Business services

  • 18 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All rooms are designed to offer a special environment with relaxing colors and design. Some of them offer city view and others bosphorus view. They are between 30 m² and 75 m².A variety of room categories provide maximum luxury and comfort for all term stays. Consists of 240 rooms and 484 beds.

  • 240 rooms
  • 100 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 308 reviews

Our guest reviews for Mercure Istanbul City Bosphorus Hotel

100% genuine reviews from our guests

Find out more
Anonymous Families - 12/10/2018 AccorHotels certified review
« Fabulosaformidable »

Formidable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esperanza G., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Agustín Business - 09/10/2018 AccorHotels certified review
« Room was too old and smelled like cigarette »

Room was too old, much older than usual Mercure hotels rooms. Walls were damaged and not well painted. And the room smelled like cigarette. The visitor has the impression of being monitor in each movement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agustin P., Thank you for taking the time to tell us about your experience at the Mercure Istanbul City Bosphorus Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mehtap Families - 27/09/2018 AccorHotels certified review
« Mrs »

I don’t as very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHTAP A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Philippe Business - 06/09/2018 AccorHotels certified review
« Ok with a surprise »

Good, I appreciated very much the fitness center. Room is clean, furniture a little old, nice bathroom. One evening going back to my room I was surprised to see it hasn’t been made. I went down to the reception asking why, they sent someone rapidly to make it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe G., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ula A. Solo - 20/08/2018 AccorHotels certified review
« Not worth it. »

The room quality was very awful for a 5-star hotel. Out first room had blood, black and green stains on the couch and the rug had many black stains. After asking to change our room, we were still staying in a room with stains on the couch and the carpet. But, at least this one didn't have any visible blood stains. This can only make you wonder what the quality of the bed's and the bathroom’s hygiene were like. for a 5-star hotel, our stay was very very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ula H., Thank you for taking the time to tell us about your experience at the Mercure Istanbul City Bosphorus Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mira Families - 14/08/2018 AccorHotels certified review

We were three in one room. The extra single bed was NOT COMFORTABLE AT ALL. You weren’t providing us with enough shampoo, toilet paper, and towels. we were three in the room not only ONE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRA E., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Deniz Business - 13/08/2018 AccorHotels certified review
« Room needed renovation except for the bathroom, was very noisy and bed was small. »

Breakfast was like you were eating in a local 2-3 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIZ P., Thank you for taking the time to tell us about your experience at the Mercure Istanbul City Bosphorus Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Didem Couples - 22/06/2018 AccorHotels certified review
« Nice view, a bit dark room »

The location of the hotel was very good and it has a nice view. Personnel was very helpful. The room was a bit dark and there was no entry from elevator to spa so we had to walk through other people with bathrope: It was a bit wierd...

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDEM A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibrahim O. Couples - 20/06/2018 AccorHotels certified review
« Clean and Comfortable »

Nice hotel with good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibrahim O., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sara Business - 11/06/2018 AccorHotels certified review
« Very pleasant. »

The hotel was nice, rooms comfortable and staff were extremely friendly and helpful. The rooftop bar was an added plus!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara M., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Z. R. Business - 21/05/2018 AccorHotels certified review
« Very helpful staff »

I stay at this hotel approximately every two months, clean , staff extremely helpfull but the fixtures and fittings need refurbishing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. Z., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 19/05/2018 AccorHotels certified review
« Service Orientated Hotel »

Very polite and extremely helpful staff, top floor bar and restaurant has fantastic views over Bosphorus. we are fussy travelers and nothing was a problem, I will stay here again on my return trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart J., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nuhad Couples - 17/04/2018 AccorHotels certified review
« Worth for money »

Great stay with the most breathtaking view. Staffs make sure customer is satisfied. Customer care is very important to the management . Polite staffs and very helpful staffs. Rooms are big and very clean. Enjoyed the stay to the max. Will stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuhad Mohamed R., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David O. Business - 08/04/2018 AccorHotels certified review
« Very, very good! »

Ether than I expected! Great views, friendly staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David O., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bari Business - 24/03/2018 AccorHotels certified review
« Okay »

Breakfast was not as I expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheraliev A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul City Bosphorus Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Eduardo F. Business - 21/03/2018 AccorHotels certified review
« Good service, excellent view from the restaurant on the top floor »

Good service, excellent view from the restaurant on the top floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo F., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Darran Business - 16/03/2018 AccorHotels certified review
« Very enjoyable stay »

Very helpful stay, spacious room and delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darran L., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Zekeriya K. Business - 05/03/2018 AccorHotels certified review
« Marvellous »

Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zekeriya K., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oya Solo - 12/02/2018 AccorHotels certified review
« Ok. »

Service and personnel are really welcoming and friendly and also extremely sufficient yet the rooms are slightly outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oya A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Georgios A. Business - 02/02/2018 AccorHotels certified review
« Great Bosphorus View, Convenient access to highway »

Room was very clean and very well equiped. Front desk staff was very kind and helpful during Check-in and Check-out procedure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgios A., We very much appreciate your comments regarding your stay at the Mercure Istanbul City Bosphorus Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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